PRESENTING THE WORLD SELECT SUPERCARD - BAJAJ FINANCE LIMITED - Bajaj Finserv
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PRESENTING
THE WORLD SELECT SUPERCARD
BAJAJ FINANCE LIMITED
World Select SuperCard Benefits Value (in Rs.) Priority Pass Membership 6,435 Monthly Travel Bonanza: Spend Rs. 15,000 in a month and get 1 Priority 10,530 Pass Lounge access with 1 year validity (Up to 6 Priority Pass access in a year) Yearly Travel Milestone: Spend Rs. 2.5 lakh, Rs. 5 lakh and Rs. 8 lakh in a 17,500 year and get flight tickets, hotel stays worth Rs. 5,000, Rs. 5,000 and Rs. 7,500 respectively 2 Reward points for every Rs. 100 on regular spend 4,000 (Assuming spend of Rs. 8 lakh annually). Reward points earned is 16,000 8 complimentry domestic lounge access (2 per Quarter) 12,000 2% cashback on all international spends in terms of Reward Points 1,000 (Assuming annual spends of Rs. 50,000); Reward Points = 4,000 1+1 ticket free up to Rs. 200/- on BookMyShow on any day of the month, 2,400 Once a Month Fuel surcharge waiver of up to Rs. 150 per month 1,800 Credit Card annual fees with similar features available in India 3,000 Total Benefits per Annum 58,665/- T&C apply 01
Priority Pass T&C apply 02
Priority Pass? Q. What is Priority Pass? A. Priority Pass is the world’s leading airport lounge access programme, providing an airport lounge access wherever your travels take you. Regardless of whether you travel infrequently or you are a seasoned or regular traveller, Priority Pass can ensure that your journey always begins stress-free in one of 1,000+ airport lounges worldwide. Q. What are the main benefits of being a Priority Pass member? A. The main benefits are: – Access to over 1,000 airport lounges worldwide – Complimentary drinks, refreshments and pre-flight bites including alcohol in most lounges – Space to work or relax in a place that feels like home – Free Wi-Fi in most lounges – Comfortable seats and quiet spaces – The latest magazines and newspapers – Power sockets to give your devices a boost – Conference rooms, showers, beds and spa facilities in selected lounges Q. How do I find out whether there's a lounge in the airport I'm flying through? A. Up-to-date details of lounges currently in the Priority Pass programme are on the following website: prioritypass.com/lounges. You can also use the lounge search function within the Priority Pass App. Q. What is Priority Pass lounge’s guest policy? A. You're welcome to take guests with you into the lounge. You'll be charged a per-person per-visit fee for guests. The number of accompanying guests allowed varies between lounges, please check website prioritypass.com/lounges or the Priority Pass App before your visit. Q. Are the lounges actually run by Priority Pass? A. No. Lounges on the Priority Pass programme are managed by third-party suppliers including airport authorities, ground handling agents and airlines. T&C apply 03
Airport lounge access T&C apply 04
Airport lounge access FAQs Q. How many complimentary visits do I get? A. You get a total of 8 complimentary visits (2 per quarter) to airport lounges in India. Q. Which airport lounges in India can I access? A. You can access all the airport lounges listed here: http://www1.mastercard.co.in/content/mc/campaign-exchange/ moments/india/en/localcampaigns/-exclusive-airport- lounge-access.html Q. Are there any other charges involved? A. No, only an authorisation of Rs. 25 is incurred which is not settled and thus the visit remains free. Q. What facilities are available with the complimentary access? A. You can avail free food and Wi-Fi in the lounge. Q. What happens once my 8 complimentary visits are exhausted; how can I get more visits? A. Once you have exhausted all your complimentary visits in a year, you will have unlimited paid access to the airport lounges. You will receive your 8 complimentary visits at the beginning of new year. T&C apply 05
BMS offer T&C apply 06
How to avail BookMyShow offer? Visit BookMyShow website or mobile App, select movie show and time and proceed with ticket selection 1A. Select movie show 1B. Select seats and click on proceed Step 2: On the payments page, click on avail offers and discounts Step 3: Select Bajaj Finserv RBL Bank SuperCard Verify Bajaj Finserv RBL Bank SuperCard number discount will be applied automatically Pay for the movie tickets using the same card T&C apply 07
Product FAQs T&C apply 08
World Select SuperCard FAQs Q. What is the joining fee on the Card? A. There is no joining fee for Bajaj FInserv employees. Q. What is the annual fee on the card? A. The SuperCard is lifetime free for Bajaj FInserv employees. Q. When will I start receiving Reward Points on Regular Spends? A. A customer will start earning Reward Points on Regular Spends starting 1st August, 2018. Q. How does a customer earn reward points? A. A customer earns reward points on every transaction that he/she does while using the SuperCard for international spends. Reward points are credited to the customer’s account at the end of the month and can be redeemed at www.rblrewards.com/SuperCard Q. What are the categories available on rblrewards.com on which a customer can redeem his reward points? A. A customer can redeem his/her reward points on www.rblrewards.com/SuperCard on various categories like flight booking, hotel booking, mobile recharge, vouchers and for shopping from wide variety of products. Q. How will a customer receive a fuel surcharge waiver? A. A fuel surcharge waiver is given back to customer in the next month of the transaction. To be eligible for this, a customer must transact for fuel of value between Rs. 500 to Rs. 4,000. The maximum waiver in a month is Rs. 150. T&C apply 09
World Select SuperCard FAQs Q. What are annual milestone rewards? A. Annual milestone rewards are the benefits that a customer gets when he/she achieves some milestone. In World Select SuperCard, customer can earn 20,000 reward points in a year on crossing Rs. 2,50,000 annual spend an additional 20,000 reward points on crossing Rs. 5,00,000 and additional 30,000 reward points on crossing Rs. 8,00,000 annual spend. A customer can redeem these reward points by booking flight tickets and hotel rooms at www.rblrewards.com Q. What is the limit of interest-free cash withdrawal, which is available for 50 days at 0% interest and 2.5% flat fee to SuperCard members? A. A customer can avail cash from ATM machines through their credit card. The maximum cash he/she can withdraw is equal to the cash limit assigned to the customer, depending on bank’s policies. He/She will be charged flat fee of 2.5% on the total amount. There will be no interest charges up to 50 days. Q. What are the monthly travel offers with the World Select SuperCard? A. If you spend Rs. 15,000 in a month, you will get 1 Priority Pass Lounge access with 1-year validity. You can get a maximum of 6 Priority Pass lounge access in a year. Q. What are the other benefits I can get? A. You can get 1+1 tickets free up to Rs. 200 on BookMyShow on any day of the month, once a month. Q. Do I get complimentary domestic lounge access at airports? A. A customer will get complimentary domestic airport lounge access 8 times a year through the MasterCard Lounge Programme, and unlimited paid access. (Maximum = 2 Lounge access per quarter) Q. What are the concierge services I can avail? A. A customer will get 24 x 7 concierge services through RBL Bank’s concierge service 022-71190900 Q. When will rewards on regular spends be applicable for World Select SuperCard? A. Rewards on regular spends will be applicable starting 1st August, 2018. Q. I already hold World select SuperCard and have paid annual fee, how can I avail LTF SuperCard? A. Employees holding an existing SuperCard will be automatically converted to Lifetime Free starting 1st August, 2018. Q. What happens if an employee resigns? A. Employees who have resigned will be automatically converted to paid card wherein he/she will be charged Rs. 2,999/- as an annual fee. T&C apply 10
Platinum Choice SuperCard (LTF)- Value chart
Offers Value
Milestone Reward points: On crossing Rs. 75,000/- in a year, get 5,000 1,250
10% off on BMS (Any Day) – Maximum discount of Rs. 100 in a month 1,200
1 Reward point for every Rs. 100 spent (Assuming Normal spends of 125
Rs. 50,000)
Reward points Earned = 500
2 Reward points for every Rs. 100 spent on Online Usage (Assuming 250
Online Spends of Rs. 50,000)
Reward points Earned = 1,000
Fuel surcharge waiver of up to Rs.100 per month 1,200
TOTAL BENEFITS PER ANNUM Rs. 4,025
Plus Industry 1st Features
T&C apply 12Platinum Choice (LTF) SuperCard FAQs Q. What is the annual fee on the card? A. It is lifetime free for Bajaj Finserv employees. Q. Is there a joining fee on the card? A. There is no joining fee for the card but welcome reward points also excluded. Q. How does a customer earn reward points? A. A customer earns reward points on every transaction that he/she does while using SuperCard. Reward points are credited into customer’s account at the end of the month and can be redeemed at www.rblrewards.com/SuperCard Q. What are the categories available on www.rblrewards.com/SuperCard on which a customer can redeem his reward points? A. A customer can redeem his/her reward points on www.rblrewards.com/SuperCard on various categories like travel, shopping, voucher and mobile recharge etc. Q. How will a customer receive fuel surcharge waiver? A. Fuel surcharge waiver is given back to a customer in the next month of the transaction. To be eligible for this, a customer must transact for fuel of value between Rs. 500 to Rs. 4,000. The maximum waiver in a month is Rs. 100. Q. What are Annual Milestone rewards? A. Annual milestone rewards are the benefits that a customer gets when he/she achieves a spending milestone. In Platinum Choice SuperCard, a customer can earn 5,000 reward points in an year on crossing Rs. 75,000 annual spend. T&C apply 13
Platinum Choice (LTF) SuperCard FAQs Q. What is the limit of interest-free cash withdrawal, which is available for 50 days at 0% interest and 2.5% flat fee to SuperCard members? A. A customer can avail cash from ATM machines through the credit card. The maximum cash he/she can withdraw is dependent on risk policies. He/she will be charged a flat fee of 2.5% on the total amount. There will be 0% interest rate. Q. Emergency cash at 0% for 3 months. How can a customer avail this feature? A. The customer can request for it through the mobile App. The maximum limit of withdrawal will be dependent on risk policies. The interest charged will be 0% but there will be a flat processing fee of 2.5%. Q. I already hold a Platinum Choice SuperCard and have paid annual fee, how can I avail Lifetime Free service? A. Employees holding an existing SuperCard will be automatically converted to Lifetime Free starting 1st August, 2018. Q. What happens if an employee resigns? A. Employees who have resigned will be automatically converted to paid card wherein he/she will be charged Rs. 499/- as annual fee. T&C apply 14
SuperCard FAQs T&C apply 15
SuperCard FAQs Q. Why is the card known as the SuperCard? A. The card is known as SuperCard because of the super features available in it. This one-of-its-kind card in the industry not only takes care of your daily/monthly credit needs, but also helps you in emergency cash requirements, EMI finance options*, discounts/cashbacks on various categories, rewards on every transaction and many other offerings. Q.How is SuperCard different from any other credit card in the industry? A.SuperCard not only comes with the regular features offered by credit cards but also offers features like: – Emergency loan at 0% interest up to 3 months – Cash withdrawal at 0% interest up to 50 days – Best security features through ‘InHand’ security – Instant approval/rejection on application form – Attractive discounts and No Cost EMI options on Bajaj Finserv Limited network* Q. ATM cash withdrawals on credit cards are very expensive, how can SuperCard help? A. SuperCard offers a unique feature, where in case of urgent cash requirement/cash crunch,you can request for emergency loan by converting your credit limit into loan up to 3 months at 0% interest, and only flat 2.5% processing fee. You can avail loan under this offer once a year and the amount that you can convert is dependent on bank policies. You have to return the amount in 3 equal monthly instalments. Q. With increasing number of cybercrimes, how safe is my SuperCard from online fraud? A. SuperCard comes with a feature called ‘InControl’, where the security of your SuperCard will be in your control. You can control the use of your card through the mobile App too.. Q. What kind of exclusive offers will I get on SuperCard? A. You will receive super benefits at Bajaj Finserv Limited partners like No Cost EMI option* on all your purchases. Q. Are there any super benefits with regards to using rewards as well? A. Yes, with regards to redemption of rewards, the same can be redeemed at www.rblrewards.com/SuperCard T&C apply 16
SuperCard Rewards T&C apply 17
SuperCard Rewards FAQs
Q. What is RBL rewards?
A. RBL rewards is an exclusive loyalty program initiated by RBL Bank for its credit card holders to reward them with points
accumulated over transactions and redeeming the same over a wide range of consumer products.
Q. What are the benefits of RBL rewards membership?
A. RBL Bank customers now would be rewarded for every transaction they make using their credit card and also have the
option to speed their accrual process by interacting with their partners who are leading brands in their respective
domains. The RBL rewards points can be redeemed to procure a wide range of products like airline tickets, bus tickets,
electronic items, home, fashion, beauty products, etc. The more you spend, the more rewards you get.
Q. How do I become a member?
A. As a RBL Bank Credit Card holder you are automatically enrolled as a RBL rewards member. All you need to do is activate
your account.
Q. How do I activate my account?
A. You can activate your account by visiting the RBL rewards website www.rblrewards.com/SuperCard and click on the
‘Activate My Account’ link. You will have to fill in a few details and your account would be activated. Alternatively, you can
call our RBL rewards Service Centre at 022-71190900 to get your account activated.
Q. Can I join RBL rewards if I live outside India but I am an Indian citizen?
A. As long as you hold a RBL Bank Credit Card, you can join RBL rewards.
Q. Is RBL rewards open for Non-Indian citizens?
A. Yes, if you are a resident of India and hold a RBL Bank Credit Card you automatically become a member of RBL rewards.
All you have to do is simply call us at 022-71190900 or e-mail us at supercardservice@rblbank.com
Q. Can’t find your answer?
A. Please call us at 022-71190900 or write to us at supercardservice@rblbank.com
Q. How do I register a reward program on www.rblrewards.com/SuperCard?
A. To login, you need the login username and password sent by www.rblrewards.com/SuperCard on your registered mobile
Q. How do I get my username and password ?
A. Your username and password is sent by www.rblrewards.com/SuperCard to your registered mobile number and email ID
once you register on www.rblrewards.com/SuperCard
Q. What if I have forgotten my username or password?
A. You can reset your username or your password online. Simply click the ‘Forgot Password’ link. In case you forget your
username and your password, you will need to call our Customer Care and speak to a customer service representative
to have your login credentials reset.
Q. Do you have any other login related query?
A. If you have any other query, call us at 1800 1219 050 or e-mail us at rewards.services@rblbank.com and we’ll be glad to
assist you.
T&C apply 18Thank You T&C apply 19
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