Presentation for RAS Seminar - Restaurant Association of ...
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Presentation for RAS Seminar * Reproduction without authorisation is not allowed . The author owns the material in the presentation and needs to give consent for any reproduction or redistribution. All rights reserved
Our Portfolio Ya Kun Coffee & Toast: • Iconic Singaporean Brand serving coffee & tea since 1944 • 6 Cafés serving and 3 more to open in 2017 • MFFT owns the Master Franchise for Myanmar Titu’s Indian Bistro • Our in-house concept serving Indian cuisine from Roti Prata to Tandoori dishes • 3 Outlets Serving and at least 2 more to open in 2017 The Food Street • Our latest addition; this is slated to open by May/June 2017. • Will be a 10 stall Food Street * For those without number of outlets mentioned, stands at 1
Our JV Projects House Of Singapura • Our own concept serving Singaporean dishes (JV with Les Amis Group, Singapore) Peperoni Pizzeria • Singaporean chain of mid-segment Pizzeria (JV with Les Amis Group, Singapore) Casa Mia Italian Kitchen & Bar • High End Italian restaurant located at Sule Shangrila Hotel. Soft opened in Nov 2016. Won ‘Best Italian Restaurant’ in Myanmar (Myanmore Awards 2017) * For those without number of outlets mentioned, stands at 1
Milestones 2011: • Came to Yangon to scout the market in the Telco Industry. • F&B Industry at nascent stage • 5million population with a huge influx of tourists and business travellers • Hardly any cafés in Yangon, mostly Tea Shops or High End restaurants and Hotel Cafes ( very cheap and very expensive respectively) 2012: • Ya Kun Master Franchise for Myanmar signed • Opened 1st Café at FMI ( Next to Scott market) 2013: • Launched 2 restaurants Peperoni Pizzeria and House of Singapura, UBC Complex, Nat Mauk Road 2014: • Launched Titu’s Indian restaurant, Downtown 2016: • Rebranded Titu’s Indian Bistro, Myanmar Plaza • Launched Casa Mia Italian@ Sule Shangrila
Footprint in Myanmar Outlet Opening Projection 30 2 2 25 2 20 1 1 11 2 15 6 1 1 10 3 1 12 2 9 5 6 4 0 2015 2016 2017 2018 Yakun Titu's Casa Mia Peperoni Foodstreet 2015 2016 2017 2018 Total Number of Outlets 7 11 19 29
Ya Kun Cafes Myanmar • Currently 5 Stores in Yangon and 1 in Mandalay FMI Center • 3 stores in the pipeline for 2017 Ocean SuperCenter ( Mandalay ) Hledan Center Yangon Airport Myanmar Center Junction Square
Peperoni Pizzeria & House Of Singapura • Lower level- House of Singapura (All day dining Singapore coffee house) • Upper Level- Peperoni Pizzeria (Award winning wood fired pizzas - voted Yangon's best pizza in 2015!)
Casa Mia Italian Kitchen & Bar Casa Mia Italian Kitchen & Bar
Upcoming ‘The Food Street’ (WIP) Upcoming FoodStreet ( WIP)
Upcoming ‘The Food Street’ (WIP) Upcoming FoodStreet ( WIP)
Snapshot of Myanmar • Total population of 51million; with 20% in 2 major cities, namely Yangon (12%) and Mandalay (7%) • Yangon being the Commercial Capital while Mandalay is the gateway to China, hence a bigger proportion of ethnic Chinese • Napydaw is the Capital with a population of 1million • With a population of over 5.5million, Yangon is the 1st Stop for most of the International business setting up in Myanmar • With its increasing Air&Sea connectivity, it is the natural choice for commercial activities
Challenges & Opportunities in the Marketplace F&B Industry has evolved since 2012 with rapid entrance of large International and Regional players ( KFC, Lotteria, Marrybrown,etc) Pre-Opening: Construction Segment:- • ID / Contractors / M&E Specialists / Equipments • Accessories / Construction Materials amongst others….. Location: • Shortage of good spaces hence rents are high for the attractive sites! Including demands for Yearly Rentals UPFRONT Human Resource: • Still at nascent stage; looking for skilled staff still a challenge Demographics: • Check out the immediate vicinity and surroundings Post Opening (Operations): Supply Chain: • Still a costly affair as only a handful around; huge room for improvement and growth Weather Patterns & Seasonality: • Rainy season/ Dry Seasons : products vary with seasonality Training of Staff: • This needs to be done regularly as they are resistant to learning new ways of doing things! So have to keep drilling it in to them on following SOPs/ Systems Food Consistency: • This is challenging with 1 Outlet; let alone over multiple outlets! Can be a nightmare!
Challenges & Opportunities in the Marketplace The biggest challenge is OPERATIONS! • There is no such thing as clockwork • No number of SOPs/ Systems can overcome the Operational challenges; the OLD fashioned human bodies need to be present to manage it! • Hence having a trusted operator or a dedicated team to manage the day to day activities is crucial…
Go To Market Strategies….. Besides the big names; one needs to work on a coherent strategy to gain traction in the market • Foods: Many foods relatively new to the people here so need to be aware of what they like or dislike • Pricing Strategy: Need to understand the pricing in the market ( what is the sweet spot) • Infrastructure Challenges: NO MOTORBIKES ALLOWED IN YANGON; traffic jams, parking issues, lack of connectivity amongst others; needs to be thought through before selecting the space • Advertising & Marketing: Social Media seems to be medium of choice due to the explosive growth of mobile phones usage in Myanmar
Key Learnings…… After 5 years of Operations; our Key learnings:- • Trans border logistics is expensive; hence localisation is key to keep the foodcosts under control. We have reduced our imports to approx 10% from 70% when we started. • Due to the non existence of a comprehensive Supply Chain; we have build our OWN supply chain for food ingredients. • Staff Turnover is high due to lack of skilled workers; we have identified “keepers” and these people are incentivised on a different matrix • Food Consistency over multiple outlets is a REAL challenge; we are setting up a Central Kitchen • Foodcosts at outlets can vary drastically due to wastages and “misappropriations”; we have set up systems and control measures to monitor on a weekly basis • With a slew of new openings; constant Marketing is a mainstay; we have an In House Marketing Team that manages all our Brands • Opening of outlets is crucial due to logistic challenges for people to reach you; however need to be mindful of rentals and local demographics
In order to succeed in Myanmar DON’T • USE SINGAPORE FORECASTS TO DO PROJECTIONS FOR MYANMAR!!! • Singapore Pricing for products and services should not be used • Be aggressive with Payback and ROI • Commit on the first few spaces you see • Assume that what does well in Singapore will do well here! • Target a niche market; better to cast the net wide as the market is small to begin with and the higher you go..Exponentially smaller! AND THEN…... BE PATIENT….IT WILL PAY OFF
In Summary • Myanmar is a vibrant country with a huge potential in the F&B segment ( may it be supply chain, equipment sales,etc..) • Yangon is definitely the starting point • Focus on the largest diaspora of the population • Understand the taste preference and pricing structure in the market • Carefully select your locations as merits are in both malls as well as standalone • Be conservative on your projections • Operations is KEY to success; hence more emphasis required in this segment • Be Patient once you have done the ABOVE….. In Summary
20/1A, Mya Thida Villa, 9 Quarter, South Okkalapa Township, Yangon, Myanmar
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