Police & Crime Reduction Plan 2016-2021
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Police & Crime Reduction Plan 2016-2021
Police & Crime Reduction Plan 2016-2021 n Contents
Contents Annexes
1 Welcome 33 Annex 1: The Commissioner’s Role –
Underlying Principles and a Vision for
2 Achievements South Wales
4 The Journey of South Wales Police 43 Annex 2: Early Intervention; Prompt
and Positive Action – A South Wales
5 Policing South Wales Perspective
8 Our Operating Model for the Future 48 Annex 3: Well-being of Future
Generations (Wales) Act 2015
12 Policing
13 Demand 2015
15 What our partners are telling us
16 What the public are telling us
17 Over-arching Values and Principles
18 Priorities
28 What does success look like?
29 Finance and Other Resources
31 Governance and Accountability
Police & Crime Reduction Plan 2016-2021 n Welcome
Welcome
I’m confident in the leadership, integrity and As the Chief Constable for South Wales Police I
close engagement with our communities which am responsible for the operational delivery of
are at the heart of the character of South Wales the force, working closely with the Police and
Police in 2015. It’s crucial to maintain those Crime Commissioner to achieve our mission of
characteristics as the Force, which has already Keeping South Wales Safe. The Commissioner
had to manage 21% cut in Central Police Grant, and I are immensely proud of the service that
copes with the same scale of cuts over the next South Wales Police provides to its communities,
few years. To do so, we have to marry something which is increasingly reflected at a
operational policing to intensive work with national level both through independent
partners to reduce crime, harm and demand. inspections and our consistent high standards of
That is why I have worked with Chief Constable delivery. We work to a common set of principles
Peter Vaughan to make sure that this Police & and we are increasing our emphasis on early
Crime Plan – which I am required by law to intervention to reduce both harm and demand.
produce – is based on values and aspirations In South Wales we have centred our policing on
that we share (see page 17). We will not follow the principles of listening, understanding and
some Forces down the road of withdrawing from responding to what matters most to our
neighbourhood policing but will work ever more communities, a focus that remains at the heart
closely with every community and with local of our mission as we adapt to new and
councillors, the NHS, schools, colleges, Voluntary emerging challenges. Through this approach,
Organisations and the wider Criminal Justice the South Wales area remains one of the safest
System to “shrink together, not shrink apart”. regions in the United Kingdom to live, work and
I thank Leaders in those organisations for visit, somewhere that people can confidently be
working with us to reduce both harm and without fear or concern for themselves, their
demand. Nevertheless, the officers who serve us family or friends. Our achievements to date have
in South Wales are under intense daily pressure – created a strong foundation on which to build
and it’s greatly to their credit that they remain but we acknowledge that we must always strive
committed, professional and enthusiastic as they to improve our service and respond effectively
cope with myriad calls for help, which go far to new demands; the Police & Crime Reduction
beyond crime and disorder. That’s why the value Plan is the basis for our response and will ensure
placed on our officers and PCSOs by that we continue to deliver excellence to the
communities and councillors has never been communities of South Wales.
higher. I thank Welsh Government Ministers for
money to employ an additional 205 PCSOs and
for working with us on a range of issues. This Peter Vaughan QPM
Chief Constable, South Wales Police
refreshed plan seeks to support operational
policing while accelerating our work to prevent
crime, reduce harm and intervene early before
things start to go wrong. We’re determined to
keep South Wales Safe even in tough times.
Rt Hon Alun Michael JP
Police & Crime Commissioner for South Wales
1
DELIVERING TOGETHER TO
KEEP SOUTH WALES SAFE
WE HAVE DONE MUCH OF WHAT WE SET OUT TO DO IN THE FIRST POLICE & CRIME
REDUCTION PLAN, PLACING US IN A STRONG POSITION TO FACE THE CHALLENGES
AHEAD, WHILE ACKNOWLEDGING THAT THERE IS A GREAT DISTANCE STILL TO TRAVEL.
These are just a few of the achievements the
Commissioner and Chief Constable have delivered
together with their teams and with partners so far:
Keeping a focus on victims of crime
Tackling violence against women and girls
We’ve moved from being one of the worst performing
forces for victim satisfaction to one of the top forces Identifying domestic abuse at the earliest
in England & Wales. This is a direct result of listening opportunity is key to keeping people safe.
to people who’ve experienced crime, placing victims We’ve successfully worked with health and other
at the heart of all we do. We’ve changed the way we partners to improve information sharing and to
record crime to reflect this and we’ll be delivering train professionals to know what to look for and
further improvements to services for victims. how to respond so victims get the services they
need. We’ve developed ground-breaking new
training for police officers, GPs and Universities,
drawing on the experiences of survivors to inform
Protecting vulnerable people our work.
We’ve reviewed the on-going work in South Wales
to address child sexual exploitation, resulting in a
Using technology in the fight against crime
partnership action plan to help keep all our children
safe from online grooming and other forms of We’re revolutionising
abuse. We are supporting victims of crimes targeted policing through technology.
because of their race, gender or sexual orientation. Programme Fusion is a
We are helping collaborative venture
older people between South Wales and
to feel safe by Gwent Police, helping both
tackling the forces cut crime, reduce
growing issue of costs, and provide an
scams, including effective, efficient police
online crime service by ensuring our
by embedding officers are using the latest
advice from Get technology, giving them
Safe Online on the information they need,
our website. when they need it.
2
Delivering a more representative workforce
We’ve changed the way we do things to make sure that our future workforce will
be more representative of the communities we serve. We provide support for
people from BME backgrounds who are interested in a career with us including
events to promote the range of roles within the police service to young people
from different backgrounds who may not otherwise have an opportunity to
learn about the police. We will actively champion women in the workplace.
Delivering a more efficient
Criminal Justice System
Working to reduce violent crime
We’ve worked with partners to merge
Public Health Wales and other partners worked with us
the boards which provide the strategic
to improve information sharing to target resources where
direction for the Criminal Justice System
they’re needed most. We’ve delivered the Swansea Help
in South Wales, making things more
Point and the Know the Score: #DrinkLessEnjoyMore
efficient. The Commissioner has also
campaign to make our city centres even safer at night.
established a scrutiny panel to enable
We take a zero-tolerance approach to sexual predators and
Criminal Justice partners, including
we’re training door staff and others to spot perpetrators and
magistrates’ representatives, to assess
those at risk from them.
whether out of court disposal orders are
being used correctly and effectively.
Supporting young people
Our Police Youth Volunteer Programme is being Tackling anti-social behaviour
rolled out to young people in Community First
Victims can now have a say in the types of punishment
areas of South Wales. We’ve extended the pilot of
their perpetrators face - we’ve asked people what
the custody triage scheme in Cardiff to support
remedies they think should be available and we’re
18 to 25 year olds and to divert young people
using the principles behind restorative approaches.
away from the Criminal Justice System. We have
Victims can easily instigate a review of their case via
funded schemes which support a reduction in
the Community Trigger
offending behaviour by
if they are unhappy
young people by offering
with the response
alternatives to crime.
they’ve had. We’ve
worked with local
authorities and social
housing providers to
make sure the process
is easy to use and
consistent across the
force.
3
THE JOURNEY OF SOUTH WALES POLICE
Introduced Crime
Police estate
and Disorder Act
is fit for
purpose
State for Wales
Secretary of
1998
Drafted the Clean Neighbourhoods
2019
1998
RT. HON.
ALUN MICHAEL
Committee reviewing London Riots
and Environment Act
SOUTH WALES POLICE AND
Member of Home Affairs Select
CRIME COMMISSIONER
2020
1987
1997
MP for Cardiff
South and Penarth
Policing Minister &
Deputy Home Secretary
2005
1999
SOUTH WALES POLICE
Compact for 2018
In 1969 five constabularies partnership
A coherent
2011
merged to form South Wales working with
2017
First Minister
for Wales
2004
Police. Our organisation has Tackling Child Sexual voluntary and integrated
Exploitation summit sector approach
faced many challenges along Better support
Precept funding strategy bringing leaders together to offender
the road; from being labelled £4.5m of Police Innovation for victims of
protects community policing crime – new management
Drafting the
Hunting Act
one of the worst forces for against austerity Funding delivered to South Wales Rugby World Cup
Launch of Tackling services across South Wales
victim satisfaction to becoming
Violence Against South Wales Police model to be
one of the best forces in the UK,
from policing our communities
2012 First Police & Crime
Women and Girls become early
adopter of the Future
launched
Action Plan
Reduction Plan for Generations Act
during the Miners’ strike More accurate levels of
South Wales Know the Score
through to policing many local
Constable South Wales Police
crime recording, with
a focus on victims #DrinkLessEnjoyMore
and international events. These campaign focuses
Appointed Deputy Chief
Get Safe Online
experiences have resulted in Help Point opens on alcohol-related
Systems developed information and
the modern style of community – more than 1,200 violent crime
to enable online advice available
2013
people supported. Alignment with
policing for which our officers Peter Vaughan is appointed to all officers
Appointed Assistant Chief
NATO summit – crime reporting
Vice Chair of the National Local Authority via mobile
today are known and respected. world leaders visit
2013
Joined South Wales Police
Police Chief’s Council wellbeing technology
Constable Wiltshire
south east Wales plans and
Received the Queen’s
Police Medal
Multi-Agency
as a PC in Ton Pentre
implementation
Safeguarding Hubs
of the Future
rolled out across
Generations Act
2016 South Wales
2007
2010
Our workforce
2015 becomes more
2003
representative of the
1984
Alun Michael elected communities we serve
as first Police and
Appointed Chief Constable
of South Wales Police
Crime Commissioner
for South Wales
2014
Major new drug
intervention
Peter Vaughan
programme goes live
“Hallmarks” document appointed
sets out joint- Vice President Better understanding
arrangements between of Association 101 is relaunched of mental health
the Chief Constable of Chief Police Top ten for victim making it easy to contact issues to inform
PETER VAUGHAN QPM and Commissioner Officers satisfaction South Wales Police policing responses
CHIEF CONSTABLE
4
Police & Crime Reduction Plan 2016-2021 n Policing South Wales
Policing South Wales
Although it covers just 10% of the the front of development of the good
geographical area of Wales. South Wales practice identified by HMIC. This important
Police provides a policing service to 1.3 shift in recording practice provides a better
million people covering 42% of the country's understanding of the levels of recorded
population with 49% of the total crime in crime and a more transparent process to the
Wales. This places a high demand on public.
resources within the Force and in the 12
The Force area and its four Basic Command
months to September 2015 the Force has
Units, span the seven unitary authority
managed 35,848 arrests, 403,469 incidents,
boundaries of Bridgend, Cardiff, Merthyr
168,021 emergency (999) calls and 428,591
Tydfil, Neath Port Talbot, Rhondda Cynon
non-emergency (101 calls).
Taf, Swansea and the Vale of Glamorgan,
South Wales Police is the 7th busiest force with Headquarters situated in Bridgend. The
in England and Wales (outside of London) in area includes 64 of the 100 most deprived
terms of crimes per 1000 population, and communities in Wales and is a diverse
the 16th most effective in terms of crime region featuring rural, coastal and urban
outcomes. policing challenges including the two most
populated cities in Wales, Swansea and the
South Wales Police has a growing
capital city, Cardiff.
reputation for excellence, being seen as
progressive and innovative and now Famed for its strong sense of history, South
recognised as one of the best performing Wales continues to expand in the business,
forces, achieved against the backdrop of leisure, and tourism areas and over the last
continued challenges of funding reductions. 30 years has undergone significant change.
Crime levels in the South Wales area have Communities are more widespread,
declined steadily over the past 30 years employment areas have moved, and more
reaching their lowest levels since 1983, and more people are coming to South
showing the communities of South Wales Wales, be it to set up home or as visitors to
continue to remain safe. our capital city, our coast and our heritage
sites.
Anti-social behaviour has similarly declined
over recent years. Swansea is a vibrant city
boasting a ferry port, a
The Force’s decision to
Premier League football
move to crime
team and the Ospreys
recording at source in
rugby team. The city is
2014 has
also home to Swansea
put it at
University, University of
5
Police & Crime Reduction Plan 2016-2021 n Policing South Wales
Wales Trinity St. David and Gower College the Gower, which has been designated an
Swansea, which in total support around Area of Outstanding Natural Beauty.
20,000 full-time students.
Southern Wales is of major strategic
Cardiff is one of the fastest growing cities in importance with the road network (in
Europe and attracts over 18 million visitors particular the M4 and A465 Heads of the
per year. The city is home to the National Valley road) good rail links and the sizeable
Assembly for Wales, the world-renowned market presenting a continuing risk that
Principality Stadium, Cardiff International organised crime gangs from England and
Airport, Cardiff City Football Club, the Europe will infiltrate the region.
Cardiff Blues rugby team, and the SWALEC The relative proximity to Bristol, and major
cricket stadium hosting both Glamorgan cities such as London, Manchester, Liverpool
and international cricket matches. The and Birmingham, which have levels of gun
impact of linked events on policing and the crime and drug related violence that are not
nature of Cardiff being the capital city of seen to the same extent in South Wales, is
Wales bring their own funding issues, which an ever present reminder of the seriousness
are not recognised by the Westminster of the threat from organised crime. This
Government, unlike London and Edinburgh, emphasises that crime does not recognise
and I will continue to pursue this on behalf national borders and administrative
of South Wales Police. boundaries and stresses the importance of
Cardiff has a number of major institutions of co-operation in fighting crime.
higher education: Cardiff University, Cardiff The presence of the Welsh Government
Metropolitan University, and the University requires a dedicated policing unit
of South Wales which also incorporates the responsible for security and Cardiff, as the
Royal Welsh College of Music & Drama. The seat of Welsh Government, attracts
city houses an estimated 66,000 students increasing numbers of demonstrations
and is also home to Wales’ most diverse against regional and national policy.
communities.
The Force also polices approximately 500
Situated in the northernmost part of the events across its force area each year which
force area, Merthyr Tydfil is the gateway to require varying levels of police intervention
the Brecon Beacons and, over recent years, in terms of planning and resources. These
has seen a programme of regeneration that include policing premiership, European and
has provided new opportunities for business International football, international cricket
and tourism in the area, such as Bike Park and rugby and other sporting events,
Wales, the UK’s first full scale mountain bike concerts, royal visits, Public Military events,
park. demonstrations and protest marches and
The southern coastal border of South Wales key date policing for the night time
economy in Cardiff and Swansea etc.
covers the ports of Barry, Port Talbot and
Swansea, along with seaside towns like In 2015 the Force supported events linked to
Penarth and Llantwit Major, the Glamorgan the General Election and Rugby World Cup
Heritage Coast and the popular tourist matches, and a number of other major
destinations of Porthcawl, the Mumbles and events.
6
Police & Crime Reduction Plan 2016-2021 n Policing South Wales
An innovative and sustainable & Crime Reduction Plan describes our joint
organisation vision and the key priorities for policing,
community safety and the provision of an
In order to deliver the goals of this Police &
effective Criminal Justice System.
Crime Reduction Plan, in the context of
financial challenges, South Wales Police has We have looked forward to develop an
had to change over recent years. In many operating model for the force that will allow
respects this is not a new situation; in order it to continue to keep South Wales safe over
to meet changing in society and in the the years ahead. This will be achieved
nature of crime and communities, the police through the Chief Constable’s Delivery Plan,
service has always needed to evolve. To do which describes the changes we needed to
this and sustain our service to communities ensure that the Force has the right people,
and our part in partnership has, of course, with the right skills and the right resources
been made all the more challenging with and technology for the future.
reducing resources. We have therefore had Some examples of the developments that
to work in new ways and this process of need to be taken account of in enabling and
change will continue as the needs of the supporting strategies include:
n Changes in criminality and the
communities we police shift over time and
against the backdrop of further reductions
emergence of new criminal markets,
in funding.
n An evolving understanding of our
Important aspects of our approach have not
demand, much of which is not related to
changed and will remain consistent.
crime,
Our mission of Keeping South Wales Safe is
integral to our day to day business and is n Increasing use of digital communication
built upon our vision to be the best at and online services,
n The potential devolution of policing to
understanding and responding to our
communities’ needs; in turn this drives
the Welsh Government,
our values which are about the way we
work together and provide the foundation n Proposed reforms to local government
for everything we do: structures in Wales,
n Professional, with staff that are honest, n Policing an increasingly diverse and
take ownership and show respect. ageing population,
n Proud of our organisation, of the n Increasing emphasis on public scrutiny
communities they serve and of and transparency.
themselves.
n Positive, to respond to people and their
concerns, to be reliable and to be caring.
As Chief Constable and Police
Commissioner we have spelt out our joint
approach in the one page summary of our
principles and values on page 17. The Police
7
Police & Crime Reduction Plan 2016-2021 n Our Operating Model for the Future
Our Operating Model for the Future
The development of the future operating
model is a continuous process but is shaped
by key principles and structured to reflect a
programme of change that spans the
organisation under five headings.
8Police & Crime Reduction Plan 2016-2021 n Our Operating Model for the Future
with us directly, through apprenticeships,
Our Public the expansion of our Police Youth Volunteer
We recognise the importance of programme and the reinvigoration of our
confident and cohesive recruitment of Special Constables..
communities and understand our
role in their development and sustainability.
It is critical that the public have trust in the
Our People
service we provide, can easily contact us
We appreciate people as our
should the need arise and that we provide
greatest asset and that the
opportunities to engage to help shape our
service we provide hinges upon
policing.
them being valued, motivated and
To this end, we will continue to embed the appropriately developed to undertake their
Code of Ethics within our organisation and roles effectively. It is also crucially important
will utilise the Independent Ethics to our policing that our workforce is
Committee to develop our principles and reflective of the ever growing diversity of
standards of behaviour to reinforce trust, the South Wales area.
respect and transparency. However, we also
Despite the financial challenges faced by the
appreciate that the true value of this work
Force and the impacts upon recruitment, we
will come from the awareness within our
will continue our work on the Representative
communities; as such we will utilise a blend
Workforce project with the aim of becoming
of traditional, current and emerging
more reflective of our communities. We will
methods of contact to broaden accessibility
recruit individuals who exhibit and reflect
to our policing. The role of effectively
our values, ensuring that they are equipped
communicating with our public cannot be
to deal with both existing and emerging
understated, it is critical to their perception
demands such as digital crime and
and confidence in our services that
protecting the most vulnerable in our
information is regularly made available to
communities. We recognise that the
them in the most appropriate form, be that
continued health, well-being and
via the most current social media trends, or
professional development of our people is
through more conventional methods such as
critical to enable the Force to adapt to new
newsletters. As this develops we will be able
challenges, which in turn enhances
to work with the public to help manage
capability, capacity and culture. We will
demand by increasing their ability to self-
utilise traditional and innovative solutions
serve through online mechanisms, such as
such as online resources to support our staff,
‘Track my Crime’, where the nature of the
offering flexible solutions to encourage their
interaction relates to obtaining advice or
welfare and develop skills which are relevant
information; this will educate and empower
to evolving demands. To ensure the
our communities, whilst also improving our
effectiveness of our training programme we
capability to respond efficiently. Interaction
will look to embed the 70:20:10 model which
will not be restricted simply to
places less emphasis on classroom based
communication and we will develop
learning, with delivery and support focussed
initiatives to encourage the public to work
on need to develop abilities that people
9Police & Crime Reduction Plan 2016-2021 n Our Operating Model for the Future
both require and will use. This approach will dealing with local incidents or national
promote a culture where personal threats. We will build upon our reputation as
responsibility, professional development and leaders in the use of new technology to
a healthy work-life balance are understood increase our presence in the right place, at
to be of fundamental importance to the the right time and deal with demand swiftly.
service we deliver. A key focus will be on ensuring our people
have access to information on the move and
they can work flexibly using mobile and
Our Policing remote technology.
We understand that for our We have fundamentally reviewed the
policing to truly meet the needs demands on our services. Public calls for
of our communities, it must be service are now often concerned with public
focussed on what matters to them, with our safety and welfare, issues which we need to
people organised, informed and able to find responses to with partners. Our
meet these demands. This means that approach to all crimes will be to reduce
neighbourhood policing remains at the core offending and our investigative capacity will
of our organisational structure. be particularly focused on threat, risk and
harm to the most vulnerable in our
At the same time, we police our capital city
communities. This will include emphasis on
and nearly half the Welsh population. We
violence against women and girls, and child
therefore need regard for the Strategic
sexual exploitation with more of this work
Policing Requirements and maintain
being done in multi-agency, co-located
specialist police capabilities to tackle
teams.
threats such as organised crime and
terrorism, as well as policing major events.
As funding reduces, we need those Our Resources
capabilities that are justified by an
assessment of the threats we face and will We strive to provide a service
look to shared resources with other forces, to our communities which is
wherever this is appropriate. To ensure that focussed on their needs and
the Force is equipped in an ever-changing continuously driven through innovation,
world, we will intelligently review our collaboration and efficiency.
policing provision to evolve and maintain
The most critical element to the service we
the corporate ‘South Wales Police way’ of
provide is our public facing, frontline
doing business, which though consistent,
provision and it is around this that we will
can flex to meet local needs. In particular,
shape our supporting structures. We will
we need to keep pace with the public use of
continuously review our back office
technology and this means tailoring access
functions to reduce bureaucracy, eliminate
to more services and information online.
waste and improve efficiency, ensuring that
The use of digital communication in all our this translates to improvements to the
lives means we also need cost effective policing of our communities. To achieve this,
methods of obtaining evidence and we will place greater emphasis on the skills
intelligence from digital sources, whether of our staff, supported by the exploitation of
10Police & Crime Reduction Plan 2016-2021 n Our Operating Model for the Future
new technology to ensure that the right
resources are available in the right locations
Our Partners
at the right times. Force initiatives, such as We realise that partnership
Programme Fusion, will alter and enhance working and collaboration can
our policing, adapting the service that we play a key part in improving
provide to be more reflective of modern service provision, dealing with demand
preferences through the use of mobile more effectively and achieving cost savings;
technology, online interaction and agile however we know it must only be
working. progressed if in the best interests of our
Our approach to the procurement of goods communities.
and services will begin with a clear The introduction of Multi-Agency
justification of need and where progressed Safeguarding Hubs is improving our ability
will always focus on value for money whilst to protect some of the most vulnerable
endeavouring to keep spend within the members of our communities through the
Welsh economy. This will be complimented co-location of police, health, probation,
by the strategies that we have in place education and social services. We have
covering our estate, fleet and finances, already successfully introduced a joint
which will be regularly reviewed and vehicle workshop with Bridgend County
updated to take account of changes at a Borough Council and collaborated with
local and national level enabling us to adapt Gwent Police in relation to the Scientific
quickly. We will work with our partners to Investigation Unit as well as the Niche
identify opportunities to co-locate, which system. We will build on the success of
centre on ensuring that operational services these projects and explore particular
are optimally placed to police our themes of common interest which enhance
communities and this will include the Tri- our policing, such as the improvement of
Service Public Service Centre in partnership data quality on shared systems. We will
with the fire and ambulance services. utilise findings from the 2015 review of the
Collaborative environment in Wales and
target areas such as Specialist Crime and
Occupational Health, whilst also reviewing
existing arrangements to ensure that they
remain fit for purpose and continue to
realise benefit for those involved. Our
approach to partnership working will be
innovative and extend beyond the Welsh
forces, local authorities and third sector to
include those from private industry but only
where efficiencies can be realised without
impacting upon the service we provide to
the communities of South Wales.
11Police & Crime Reduction Plan 2016-2021 n Policing
Policing
Policing is complex and demanding by nature; its requirements are influenced by a vast number of
factors from the state of the economy through to the latest technological trends, yet forces are
expected to adapt and respond effectively to these challenges.
Her Majesty’s Inspectorate of Constabulary (HMIC) regularly undertakes inspections to ensure that
they are delivering the service expected of them. One particular assessment of note is the PEEL
Programme, which draws on evidence from a number of inspections to assess police, effectiveness,
efficiency and legitimacy; this has identified some areas of development for South Wales Police:
Effectiveness Efficiency Legitimacy
n Domestic Abuse n Further Collaborative n Code of Ethics
n Cyber incidents opportunities n Vetting of staff
n Organisational learning
Child Sexual Exploitation & Abuse, Mental Health, Value for money,
information management & demand
Whilst the above provides direction on areas for improvement to further enhance our service
provision, the Home Secretary also specifies threats that forces must be equipped to deal with.
Currently these are:
Civil Organised Threats to Cyber
Terrorism
Emergencies Crime public order Incidents
This information quickly illustrates the demands placed on us as a service but this must all be
viewed in the context of our own performance and journey:
South Wales Police recorded crime in context
600,000
500,000
400,000
300,000
200,000
100,000
Rhymney Valley to Gwent NCRS Niche introduced Action Fraud introduced
New counting rules Criming at source introduced
0
19982-1999
1999-2000
2000-2001
2001-2002
2002-2003
2003-2004
2004-2005
2005-2006
2006-2007
2007-2008
2008-2009
2009-2010
2010-2011
2011-2012
2012-2013
2013-2014
2014-2015
1974
1975
1976
1977
1978
1979
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
South Wales Police recorded crime Estimate of crime reported to SWP Estimate of crime experienced in SWP area
South Wales has never been a safer place to live, work or visit with the service provided to
victims by the Force amongst the best in England & Wales; it is critical that these standards are
reflected and maintained through the priorities that are set in the Police & Crime Reduction Plan.
12Police & Crime Reduction Plan 2016-2021 n Demand 2015
DEMAND 2015
This represents an average day in the life of South Wales Police
INCOMING DEMAND
PUBLIC SERVICE CENTRE SWITCHBOARD
613 999 emergency
calls received
Emergency services 5%
1360 non-emergency
calls received 1686 calls received
Other 1.5% Transfer to officer/ Report crime 3.5%
Other police
force 2.5% Report department 6.5% O Other police 4% Other 2%
Local Authority 1% concern 13% Local Authority 1%
Internal 7%
Report
crime
3 3.5% Other
11.5%
Advice Concern
Internal 19% 4%
14.5% Other
14% Organisations Update
WHO? WHY? Report
15%
WHO? non-crime
4.5% WHY? Transfer
52.5%
6% non-crime
Public Update 16%
Organisations crime 7% Report
69.5% Report Public non-crime Advice
crime 71% 8% 12.5%
11.5%
Update non-crime 13%
OPERATIONAL OFFICERS 915 direct
contacts
Other 3% Local Authority 12% Emergency services 1% Transfer 1.5%
Other Police 2%
Internal 1% Organisations
41% Other
Telephone 18%
In person 36% Advice
30% Update 36%
HOW? WHO? crime
10.5% WHY?
Report
Public crime 3%
43%
Email Report Update
31% Concern 7.5% 15%
Report non crime 9%
DAILY DEMAND
11% 151 94 32 CHANGE IN TREND
Of demand was
crime related
People through
custody Arrests Missing
persons SINCE 2008/09
Public safety
131
Transport related
359
Public safety
70
Reports of
71
Domestic related
welfare +30%
Transport +14%
incidents welfare calls Anti-social behaviour incidents
54 13
Domestic
3
Sexual
30
Vehicle
Crime
-27%
Assaults burglaries offences offences
Anti-social
1509 messages and comments received via South Wales Police Social Media behaviour -64%
ONGOING DEMAND
In addition to responding to daily calls for service, we also undertake work to safeguard our communities including:
Managing Supporting 1591 Engage with 11,311
approximately 1789 children on the repeat victims of
offenders under MAPPA protection register domestic abuse
13Police & Crime Reduction Plan 2016-2021 n Demand 2015
POLICING SOUTH WALES
1ST–14TH OCTOBER 2015 CORE POLICING DEMANDS
22,613 1,531 3,672 1,524 273
999 or 101 Calls ASB Occurrences Crimes Arrests Missing Persons
204
People stopped
1 336 96
Personal Injury Road
and searched Royal Visit Breath Tests Traffic Collisions
YET STILL THE #1 FORCE IN WALES FOR SERVICE PROVIDED TO VICTIMS OF CRIME
Cardiff Half Marathon
3
Rugby World Cup
267,051
Supporters just within
16,000 50,000 2
High Profile Football
Games our stadiums Runners Spectators Matches
14Police & Crime Reduction Plan 2016-2021 n What our partners are telling us...
What our partners are telling us...
Keeping the communities of South Wales safe cannot be achieved through the police acting in
isolation and as such it is critical that we work in partnership with other public bodies to achieve
this outcome. However, this requires an understanding of their unique priorities as these are
reflective of the demands placed upon them.
By understanding the core areas of focus across organisations operating within our boundaries,
we’re able to ensure that these are reflected through our own priorities, making partnership work
more effective through complimentary activity. This exploration and appreciation for the work of
our partners identifies clear overlaps within our own priorities:
Protecting Vulnerable People
Road Safety Support for young people
Acquisitive Crime Substance Misuse
Public Perception Domestic Abuse
Terrorism Mental Health
Child Sexual Exploitation Anti-social Behaviour
Reduce Re-offending Violent Crime
Our approach to working with a range of partners is delivering a portfolio of successful initiatives
to tackle problems across our communities:
Multi Agency
Know the Womens Student
Safeguarding Help Point
score Pathfinder Volunteers
Hubs (MASH)
Through innovation and the drive for an evidenced based approach to the work that we
undertake, we view ‘partners’ in a much wider sense than simply those who also provide services
to the communities of South Wales. We have forged strong links with the academic world and
created the University Police Science Institute (UPSI) with Cardiff University to enhance our
knowledge and expertise, providing valuable insight across a number of areas:
Violence
Hotspot Anti-social Against Victim Criminal
analysis Behaviour Women & Services Careers
Girls
15Police & Crime Reduction Plan 2016-2021 n What the public are telling us…
What the public are telling us...
Understanding and responding to the needs of our communities is a key focus for South Wales
Police and as such we use what they tell us to help focus the Force on what matters.
We asked the public to outline whether they agreed with our existing priorities and the weight of
approval indicates that we are focussing on the right areas; in addition they also provided
valuable insight into things that they feel we should consider moving forward.
Ensure a swift and proportionate response to crime 94%
Reduce violence and tackle the causes of crime 94%
Make communities safe and enable the public to feel safer 93%
Tackle anti-social behaviour with partners
Cut bureaucracy and make things happen
Put victims at the heart of our approach
91%
90%
89%
62%
of people felt that Child Sexual
Make the criminal justice system more effective 88% Exploitation & Abuse was an
emerging area of focus
Tackle violence against women and girls 87%
Cut crime in the 18 - 25 age group 86% Terrorism & Radicalisation was
also a developing priority for
Make it easier for the public to communicate with the police 86%
Take an evidence-based approach to 'what works'
Prevent offending and reoffending in young people
Promote fairness, equality, diversity and tolerance
80%
79%
85%
48%
Apply the principles of Restorative Justice 75%
Improve road safety 73%
This feedback has been invaluable and we have also utilised other research, both from a local and
national perspective, to provide further evidence to direct our approach. This enables a holistic
view of policing, experience, perception and concern, complimenting what we already know.
Informed Communities
59%
of people perceive that we deal
58%
of people don’t feel informed
...but 77%
are interested!*
with community priorities* about local policing…* *Force Compass Survey findings
Make our policing more effective
idents Are more engaged
port inc
likely to re
more
Are
nt
onfide
re c
e mo
Ar
16Police & Crime Reduction Plan 2016-2021 n Over-arching Values and Principles
Over-arching Values and Principles
Co-operation is the underlying principle that inspires us,
together, we achieve more than we can achieve alone
Our overall aims are... We value, challenge and respect
n To reduce crime, disorder and anti-social
those with whom we work...
behaviour n Within our own Team
n To promote the interests of victims and n Within the Police Family
n Within Partner Organisations and
protect vulnerable people
n To help build strong, positive, Agencies
n Within the wider community
collaborative communities and make
every contact count
n To take an evidence-based approach - We see Early Intervention as a
identifying the problems our key principle of action...
communities face, analysing data and n The essence of Policing is action to keep
identifying “What Works” the community safe and confident
n To enable the Criminal Justice System to n Since Sir Robert Peel, the first
work faster and more efficiently
responsibility of the police has been to
n To support the South Wales Police team prevent crime - success in policing is
in which everyone is a Leader and is demonstrated by absence of crime, not
Proud, Positive and Professional the presence of activity
Our teamwork has n But policing in a modern society means
four elements... we have to do far more than just deal
n JOINTLY by Commissioner,
with crime. And tackling the issues that
Chief Constable and their teams our communities expect us to tackle
depends on prompt, positive joint action
n MORE WIDELY with the South Wales
Police “Family” n And as public services have to do more
n IN PARTNERSHIP with all other agencies
with less, we have to shrink together not
shrink apart and follow principles of
and through
sustainability and future well-being.
n ENGAGEMENT with the public, with a
n We cannot do it alone, so South Wales
focus on vulnerability, risk, threat and
Police will quickly identify trends and
inclusion
causes, and with partners identify the
most effective form of early Intervention
17Police & Crime Reduction Plan 2016-2021 n Priorities
Priorities
1 We will reduce and prevent
crime and anti-social behaviour
and evaluation to identify “what works” and
how the role of the Police and Crime
to keep people safe in their Commissioner can add value. Although we
homes and communities have made progress in tackling these
concerns, we know that more needs to be
Why is this a priority? done.
Reducing and preventing crime is my main Crime and anti-social behaviour incidents
objective as Police and Crime Commissioner can have a significant impact on people’s
and this is a key priority for both myself and lives, especially the vulnerable and repeat
the Chief Constable. We will be tough on victims, and features as a key concern
crime and the causes of crime, tackling and through our public consultation. There is
preventing the underlying issues through also an impact upon the offenders
the promotion of early intervention themselves, particularly young offenders
initiatives based on evidence, partnership who get caught up in the Criminal Justice
South Wales Police Youth Volunteer
18Police & Crime Reduction Plan 2016-2021 n Priorities
system, and we will also focus our work on n Recruit more Special Constables from
diversionary programmes to provide the within all our communities.
necessary support.
Working within communities
n Encourage communities to take an active
The level of recorded crime has reduced to
level not seen since the mid 1980’s and anti-
role in local problem solving issues
social behaviour levels have also reduced.
through such initiatives as
The changes made to the process of crime
Neighbourhood Watch, Movement for
recording over the last year can give the
Change and Citizens UK.
public certainty that we are recording crime
more accurately and transparently than ever n Contribute to the implementation of the
before. Well-being of Future Generations Act
(Wales) 2015 to maintain our partnership
This provides a solid foundation on which to
build over the next 5-year period and the approach to developing sustainable
implementation of the Community Remedy futures for our communities, with a focus
and Community Trigger will enhance our on reducing crime through early
ability to respond to and resolve incidents intervention and prevention.
of anti-social behaviour, and we will n Work with partners to campaign for
continue to promote a joint approach with legislative, cultural and behavioural
our partners to give the public the change to keep our communities safe
n Work with partners to ensure the Clean
confidence to report incidents.
How we will do it: Neighbourhoods Act is embedded in
Local Policing local practice to improve quality of life
n Implement the findings of our joint
and well-being within our communities.
review of Police Community Support Violent Crime
n Use the results of a thematic review
Officers, to ensure that they are visible
and engaged with local communities, and
commissioned by the Chief Constable
have enhanced skills to fulfill that role.
and Police and Crime Commissioner to
n Maintain community policing. develop a more effective approach to
n Forge strong links between Police licensing and its impacts upon the night
Officers working in schools and wider time economy.
local policing teams to maximize the n Work to reduce violent crime through a
benefit of engagement with young multi-agency approach to data sharing
people. and analysis, developing links with Public
n Implement the Community Trigger and Health Wales to promote interventions
Remedy, contributing towards a victim focusing on early intervention and
centreed response to anti-social prevention.
behaviour, n Continue to develop initiatives – such as
n Work with young people to expand our our Swansea HelpPoint – to reduce
South Wales Police Youth Volunteers pressure from the night-time economy
scheme. on public services.
19Police & Crime Reduction Plan 2016-2021 n Priorities
Commissioner Alun Michael and Chief n There was a decrease in preloading
Constable Peter Vaughan launched the drinking behaviour amongst nightlife
first phase of the Know the Score: users: the proportion of participants
#DrinkLessEnjoyMore campaign in early reporting preloading reduced
2015 to help tackle excessive levels of significantly post intervention (from
drinking in our town and city centres by 63% to 54%).
n There was a shift in the perceived
raising awareness of the law. It is
recognised by the World Health
acceptability of drunkenness: post
Organisation that reducing high levels of
intervention a significantly smaller
intoxication will reduce serious violence in
proportion of participants agreed that
our night time economies.
getting drunk is socially acceptable in
The sale of alcohol to people who are the city’s nightlife (from 87% to 74%)
drunk is illegal and is regulated under and that it’s hard to enjoy a night out if
Section 141 of the Licensing Act 2003. you are not drunk (from 46% to 36%).
n Overall, 29% of those who participated
However, levels of drunkenness in town
and city centres would suggest
in the post intervention survey reported
compliance with the law is low.
that they were aware of the Know the
A post campaign evaluation of the first Score intervention, higher than that
phase was published in July 2015 in reported in an evaluation of a
partnership with Liverpool John Moore’s comparable intervention implemented
University, the results of which can be elsewhere in England (other similar
found here http://commissioner.south- intervention, 17.2%. Quigg et al., 2015).
wales.police.uk/en/news/evaluation-of-
South Wales Police data showed an 11%
the-south-wales-police-know-the-score-
reduction in Violence at peak times over
drinklessenjoy-more-campaign/
the Six Nations period 2015 across South
Findings from the pre and post Wales.
intervention nightlife user surveys carried
out in Cardiff and Swansea found that
following the intervention:
n There was an increase in knowledge of
the laws around the service of alcohol
to drunks amongst nightlife users: post
intervention a significantly higher
proportion of participants correctly
answered that it is illegal for a bar
server to sell alcohol to someone who is
already drunk (from 48% to 61%).
20Police & Crime Reduction Plan 2016-2021 n Priorities
2 We will improve the way in
which we connect with, involve
the findings and recommendations from
the Gender Thematic Review.
and inform our communities n Take steps towards the implement of the
Why is this a priority? United Nations Convention of the Rights
of the Child as part of our commitment
It has become apparent through our
to understand and respond to the needs
research that our communities are still
of children, young people and families.
unclear on the work of South Wales Police
and the methods through which services n Engage with our communities to
can be accessed. The Chief Constable and I understand the best and most effective
are keen to build upon the successes of methods of communication.
recent developments such as the
Inform
implementation of the Public Service Centre
and the re-launch of 101, to ensure that the n Develop and implement a
public can confidently access the services communications strategy that outlines
they require, when they require them and in our commitment to continually improve
a form most appropriate to their how we communicate internally and
circumstance. externally.
We live in a digital age, where accessibility, n Keep communities aware of local policing
communication and the consumption of activity and how to access police
information require an ever more diverse services.
approach. However, the nature of n Where we are not the right agency to
communities in South Wales means that deal with issues, we will help members of
more traditional methods cannot simply be
the public to make contact with the
abandoned and must be part of a wider
appropriate service.
strategy for engagement.
Connect
Public confidence in South Wales Police will
only improve further if our communities feel n Introduce online reporting for crime and
involved, informed and able to connect with anti-social behaviour.
services that are recognised to be amongst n Create an online portal through which
the best in England and Wales. victims are able to track the investigation
How we will do it: of their crime.
Involve n Further develop the accessibility of our
n Increase workforce representation to
Public Service Centre.
ensure our service is more reflective of n Continue to work locally and on a
the communities of South Wales, national level to enable 101 to be
especially BME communities who are accessible to those with diverse needs.
currently under-represented. n Take an innovative approach to using the
n Develop an action plan to improve latest technology and communication
recruitment, retention and progression of platforms, including Social Media, as a
women in South Wales Police, utilising mechanism for engaging with our public.
21Police & Crime Reduction Plan 2016-2021 n Priorities
3 We will work to protect the
most vulnerable in our
right way by better understanding their
issues and the services they require,
communities providing an opportunity for “peer
challenge” to identify what works,
Why is this a priority?
promoting the sharing of best practice and
In this age of financial challenges, it is identifying common goals.
essential that we do not lose sight of the
need to protect the most vulnerable in our We want to ensure that we have the best
communities. I am therefore keen to work possible arrangements in place, both
with partners to deliver better services, internally and externally, to protect the most
irrespective of what our statutory vulnerable members of our communities,
responsibilities are, because that is the right children in particular. We will be focussing
thing to do for the vulnerable people in our attention on vulnerable missing people,
communities. To achieve this I will work with child sexual exploitation and abuse, and
partners to support our communities in the domestic violence.
Multi Agency Safeguarding Hub
22Police & Crime Reduction Plan 2016-2021 n Priorities
How we will do it: Mental Health & Disability
Violence Against Women n Work with partners to improve the
and Girls support and communication between the
n Continue to implement the South Wales
police and those with mental health
needs or learning difficulties through the
Violence Against Women and Girls
roll-out of the Keep Safe Cymru card.
Action Plan.
n Support the introduction of non-
n Work with partners to implement a more
custodial places of safety for individuals
sustainable funding model for domestic
who may be detained under Section 136
abuse and sexual violence services based
of the Mental Health Act.
on the needs of the local area.
n Improve our response to victims of
Child Sexual Exploitation &
Honour Based Violence and Female
Abuse
Genital Mutilation. n Implement the recommendations of the
n Continue to develop the Multi-Agency
Child Sexual Exploitation Review.
Safeguarding Hubs (MASH) and Multi n Introduce Children’s Advocates to work
Agency Risk Assessment Conference with victims.
n Improve ability to identify those that are
(MARAC) process, also covering those
affected by Child Sexual Exploitation and
vulnerable and work with partner
Abuse, to cover all parts of South Wales.
agencies to deliver effective support
n Further embed the IRIS (Identification mechanisms.
and Referral to Improve Safety)
Vulnerable People
programme to encourage domestic
abuse referrals in GP surgeries and seek n Utilise the findings of the internal Hate
to establish a regional health based IDVA Crime review to ensure victims are
(Independent Domestic Violence provided with the most appropriate
Advocate) service. service and are satisfied with the
n Continue to implement the vulnerability
response they receive.
awareness training delivered to all Police n Encourage victims of hate crime to
Officers and partners who interact with report incidents so that they can receive
the night time economy. appropriate support.
n Develop a new programme with n Work with partners such as GetSafe
universities within South Wales to Online and the Older Peoples
identify and support students who may Commissioner to tackle the growing
be victims of domestic abuse and sexual issue of scams and fraudulent behaviour.
violence.
23Police & Crime Reduction Plan 2016-2021 n Priorities
4 We will spend your money
wisely to protect policing in your
officers wherever we can whilst saving at
least £71m in the period from 2010/11 to
community 2018/19.
Why is this a priority? n Seek a sustainable model for policing in
South Wales under current pressures.
Police forces across England & Wales have
faced severe cuts in the Police Grant from Estates
Central Government. That makes difficult n Develop a strategy to spend less on
decisions inevitable, but even in these tough buildings whilst we ensure that we have fit
times the Chief Constable and I have made a for purpose estate at point of need.
n Explore further collaborative
commitment to protect Neighbourhood
Policing (also known as community policing)
opportunities to align our Estates Strategy
and to ensure that South Wales Police is
with those of our partners, such as the
working effectively with partners to maintain
Joint Fleet Workshop with Bridgend
the level of services our communities expect.
County Borough Council opened in 2015.
n Promote the introduction of a joint ‘blue
In order to do this, we need to ensure that
our resources are locally based, strategically
light’ Public Service Centre.
placed with effective and efficient services
focussed on need. n Identify opportunities for collaboration of
procurement and back office costs with
How we will do it:
other forces and public sector partners.
People
Equipment
n Develop a People Strategy to ensure that
n Make more effective use of technology
we have the right people in the right
and support the aims of Programme
place.
Fusion in areas such as mobile data
n Protect the necessary number of police and iR3.
Tŷ Richard Thomas Joint Vehicle Maintenance Facility
24Police & Crime Reduction Plan 2016-2021 n Priorities
5 We will make sure that the
local Criminal Justice System
and social justice landscape, provides one
such opportunity to deliver services more
works effectively and efficiently, effectively.
meeting the needs of victims and This is just one example of our innovative
challenging offenders approach, resulting in closer working
Why is this a priority? relationships with the National Offender
Management Service in Wales, promoting
The Criminal Justice System needs to have a opportunities to develop a joint strategy for
clear emphasis on reducing crime with a tackling reoffending and implementing an
focus on the areas of preventing offending integrated approach to offender
and reoffending and reducing harm and risk management. With a significant proportion
to the public. of the prison estate falling within South
Whilst the past year has seen significant Wales, I will work with prison governors and
progress in developing a more effective providers of resettlement services to ensure
criminal justice system there are still effective reintegration opportunities for
opportunities to improve. The merging of offenders
the South Wales Criminal Justice Board with I have also established an out of court
the Integrated Offender Management Board, disposal scrutiny panel, providing the
and the development of a joint delivery plan opportunity for criminal justice partners to
with shared objectives across the criminal assess whether the use of out of court
State of the art custody facilities across South Wales Police area
25Police & Crime Reduction Plan 2016-2021 n Priorities
disposal orders are being used correctly and enhance our response to the needs and
effectively. I have been encouraged by our management of our most dangerous
initial work and look forward to this offenders, ensuring victim safety is at the
developing as we seek to reduce heart of our response.
n Implement the findings of the national
reoffending and opportunities for
alternative pathways to criminality.
trial of the Safe Lives “DRIVE” project
How we will do it: aimed at early intervention in the
management of domestic violence
Victims
perpetrators.
n Reform victim support services to ensure
they are targeted towards those most in
Partners
need. n Work with the National Offender
n Introduction of a multi-agency model for
Management Service in Wales (Prisons,
supporting victims, with enhanced Probation and Contracted Services) to
support for vulnerable victims as well as develop a common understanding of
children and young people who are priorities, and assist in the development
victims of crime. and delivery of a coherent end-to-end
integrated offender management
n Increase the opportunities for the use of approach across South Wales.
a restorative element in crime outcomes
to promote and strengthen the ‘victims n Work with partners to realise the benefits
voice’ as a mechanism for reducing of the Transforming Summary Justice
reoffending. programme.
Offenders n Reform and implement a jointly
commissioned substance misuse services
n Increase the number of offenders
by aligning community based delivery
diverted from the Criminal Justice
through joint working with Area Planning
System through implementing initiatives
Boards and Local Health Boards,
such as the such the Women’s Pathfinder
focussing on identifying and addressing
programme across the South Wales force
issues for offenders to prevent
area.
reoffending.
n Implement the findings of our Mental
n Work with partners to ensure a joint
Health review to develop pathways for
response to emerging and current
people with Mental Health issues to
priorities, with a focus on targeting those
divert them to the support they need,
individuals and families who place most
rather than inappropriately ending up in
demand on local services based on
the Criminal Justice System.
threat, harm and risk.
n Develop and expand opportunities to
n Develop a better understanding of the
intervene early to reduce offending and
impacts of the changing diversity within
improve life opportunities for the 18 – 25
our communities, with particular focus on
age group.
the growing foreign national
n Implement the WISDOM model to further communities within South Wales.
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