Services for schools 2021/22 Directory - www.cornwall.gov.uk/sfs - Cornwall Council
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Information Classification: CONTROLLED Welcome to the 2020/21 Services for Schools offer We are delighted to present our 2020/21 Services 4 Schools offer for schools and educational settings in Cornwall. We have an extensive service offer that includes services for Pupil Support, Curriculum Development and Support, HR and Finance, Statistical Analysis, ICT and Systems, Health, Safety and Wellbeing, Property and Environment and Payroll. All of our services are outlined in this directory, including how the services can benefit your school or group of schools. If you are Multi Academy Trust, then please contact individual services for information about bespoke supports options that could be available for block purchases across groups of schools. There is a direct contact for each service within the Directory to advise you on that specific service. Alternatively if you have a more general enquiry you can reach the S4S team by emailing: services4schools@cornwall.gov.uk We hope you find this Directory useful. Please continue to share your views with us about what is working well, services that can be improved and services you feel we should be offering. We wish you a successful academic year and look forward to continuing to work in partnership with you for the benefit of Cornwall’s children and young people. Meredith Teasdale Strategic Director, Together for Families 2
Information Classification: CONTROLLED Why Choose Cornwall Council? Cornwall Council’s Services for Schools offer is delivered by staff with a wealth of relevant experience, knowledge and skills. Services are well respected and valued by schools as demonstrated in testimonials throughout this directory. We are committed to: Delivering high quality services that your school can depend on; Providing excellent value for money; Supporting you to comply with national/legislative standards where applicable; Offering bespoke and standard packages to meet your school’s needs; Information governance; Clear corporate processes; Established multi professional and multi-agency working; Suitably qualified staff, covered by the necessary DBS checks as required. We provide both core service level agreements which are purchased for the full academic year and also flexible support services which can be bought on a pay as you go basis when needed. Costs We appreciate the challenges that schools face during difficult financial times and our services are designed and priced to help you manage your budgets. Whereas some services are free, other services are chargeable, offering high- quality, professional and cost-effective support, enabling your school to meet regulatory requirements whilst improving outcomes. If the costs of the service you are interested in are not included in this brochure, it means that they are bespoke and can only be determined after discussing your requirements. We encourage collaboration between Schools to ensure our services are accessible and affordable for all. Feedback, Compliments and Complaints We want to hear from you to ensure that we are providing you with the best experience, from visiting the webpage, the detail provided within this brochure through to the service delivery. If you wish to tell us how can we improve our offer, what services you would like to see or share any good or bad experiences, please contact services4schools@cornwall.gov.uk 3
Information Classification: CONTROLLED Commercial Terms By purchasing our services, you are entering into a contractual agreement with Cornwall Council. For further information, you can view our Terms and Conditions on page 124 or download it via our online Services4Schools webpage. How to purchase our services We aim to make purchasing our services as easy as possible. There are two ways to buy our services. Option 1: Online via the SfS web portal The Services for Schools web portal allows schools to purchase many of the services within this directory. Services which can be bought through the web portal are identified in this directory. Logging in Visit www.cornwall.gov.uk/sfs and enter your login details. Your username is always your email address. If you have forgotten your password, this can be reset by using the Forgotten your Password facility or by contacting the Services for Schools Support Team at services4schools@cornwall.gov.uk. Viewing Services Once logged in, you can view the various providers on the left-hand side of the screen – these can be viewed by Category (default) or by Name. Click on the name of the provider to view what is being offered by that provider to your school. Core packages (normally those which cover your school for the full academic year) are highlighted in GREEN, whilst those services highlighted in BLUE are Flexible Support items (instant ‘pay as you go’-type purchases that can be made throughout the school year). Click on the service to view an explanation of what is being offered. Users All schools have three registered users: Administrator – This would normally be the School Secretary or Business Manager. Administrators can select services but do not have the permissions to approve submissions. Please note that all users can purchase Flexible Support items without requiring approval – these are instant ‘pay as you go’- type purchases that can be made throughout the school year. Headteacher – The Headteacher can select services, as well as approve submissions. Approval can be given and then passed to the nominated Governor for approval, or the Headteacher can approve the submission themselves on behalf of the Governor. 4
Information Classification: CONTROLLED Governor - This would normally be the Chair of Governors, or another Governor who has the authority to approve submissions on behalf of the Governing Body. Once you are logged-in, you can update the user details for your school by selecting User Maintenance in the menu at the bottom-left corner of the screen. Option 2: Contacting Services Directly For services that are not available via the SfS web portal and for those where you want to negotiate a bespoke package, contact the service direct using the contact information provided in this directory. 5
Information Classification: CONTROLLED Contents Effective Leadership and Management Administration of Transactional Payroll and HR for Academies 10 Administration of Transactional Payroll and HR for Maintained Schools 11 Self-Administration for Academies 12 Audit Services - Internal Audit and Risk 13 Counter Fraud - Fraud Risk in Schools 14 Legal Services (Cornwall Legal) 15 HR Safeguarding Team - Safer Recruitment 16 HR Safeguarding Team - DBS Checks 17 HR Recruitment and Resourcing Team 18 Cornwall HR - Employment Advice, Guidance and Support 19 Cornwall HR Learning and Development 20 LFS Team Standard / Standard Plus Service 21 LFS Team Help Desk and ‘Safety Net’ 22 LFS Team Standard Financial Assurance 23 LFS Team Consultancy 24 Teacher Trade Union Pooled Facilities Fund 25 Health, Safety and Wellbeing Health and Safety Core Service 27 Health and Safety Coordinator Support 28 CLEAPSS Subscription (Including RPA for Secondary Schools) 29 Fire Risk Assessment 30 2nd Party Property Compliance Audit 31 Glazing Survey 32 Health and Safety Assessment of Contractors 33 Health and Safety Project Work 34 Display Screen Equipment Specialist Assessment 35 Display Screen Equipment (DSE) Training 36 Risk Assessment Training 37 Incident Investigation Training 38 Evac Chair Training 39 Asbestos Awareness Training 40 Occupational Health Core Contract 41 Occupational Health Pay As You Use 42 Wellbeing Core Service 43 Be Mindful About Mental Health 44 Building Personal Resilience, Agility and Adaptability 45 Tiredness and Fatigue Awareness (Tools and Tips) 46 6
Information Classification: CONTROLLED Well @ Work 47 Managing Teams in a Digital World 48 Tree Risk Management and Advisory Service 49 Water Safety Services 50 Pest Control Service 51 Air Quality Consultancy 52 School Meals Direct 53 Building Control 54 Pupil Safeguarding, Development and Support Cornwall Outdoors – Outdoor Education Centres, Camps and 56 Outreach Work Cornwall Outdoors Safety on School Visits for Academies 57 Education Business Partnership for Secondary Schools 58 Education Business Partnership for Primary Schools – 59 Business Enterprise Challenge Education Business Partnership for Primary Schools – 60 Have a Go At Work Education Business Partnership for Primary Schools – 61 Escape Room Skills Challenge School Support and Specialist Services School Admissions Application Ranking Service 63 School Admissions Appeal Case Presentation Service 64 Independent School Admission and Exclusions Appeal Panel Services 65 Data and Statistics Service for Academies 66 Fisher Family Trust - FFT Aspire 67 Education Welfare Service - Support Package 68 Educational Psychology 69 Educational Psychology - Flexible Support 70 Education Library Service - Gold Service 71 Education Library Service - Silver Service 72 Education Library Service - Bronze Service 73 Education Library Service - Deposit Service 74 Free School Meals and Pupil Premium Administration for Academies 75 IMS ESS SIMS - Core Service 76 IMS ESS SIMS – Upgrade Service 77 IMS ESS SIMS – RBUSS Backup Service 78 IMS ESS SIMS – Flexible Support 79 School Effectiveness Cornwall Core SLA 80 School Effectiveness Cornwall Flexible and Bespoke Support 81 7
Information Classification: CONTROLLED Terms and Conditions 8
Information Classification: CONTROLLED Effective Leadership and Management 9
Information Classification: CONTROLLED Administration of Transactional Payroll and HR for Academies Cornwall Council currently processes 44 payrolls Contact Details each month to a wide range of customers across Transactional Services Cornwall and Devon. 01872 323500 We will provide a comprehensive Payroll, Pension firstpoint@cornwall.gov.uk and HR administration service including the www.payrollservices.cornwall.gov.uk calculation and payment of salaries ensuring compliance with all statutory requirements. Service Type This service is a CORE SLA for the duration of With many years’ experience of working with the 2021/2022 academic year. schools we have become experts in our field. Our qualified staff will be pleased to provide expert Eligible Schools advice on payroll issues. This service is available to Academies. We have established links with HMRC, the Local Cost Government Pensions Scheme providers and with Combined cost per Payslip Teachers’ Pensions; therefore we can ensure that 2400 per Year £5.53 statutory requirements are met. Provision of a monthly staffing report. Emergency Payments Issuing statements of particulars of BACS Transfer per Request £25 employment and variation letters to staff Same Day Transfer per Request £40 regarding changes to their terms and Please note that all costs exclude VAT. conditions of employment. Ensuring the Local Government Pension How to Purchase Scheme is aware of any changes affecting This service is available via the Services for employees. Schools web portal under the Effective Unique Academy (employer) payroll. Leadership and Management category. To The ability to check and make changes to login direct click here. payroll before payment. Please note that there is no upfront cost when Producing standard reports detailing you select this SLA within the web portal. You costings & third-party payments. will be invoiced for the costs by Transactional Services separately according to your payroll Production of payslips, with your school requirements. logo. Optional offer for Cornwall Council to make payments to third parties on your behalf. 10
Information Classification: CONTROLLED Administration of Transactional Payroll and HR for Maintained Schools Cornwall Council currently processes 44 payrolls each month to a wide range of customers across Contact Details Transactional Services Cornwall and Devon. 01872 323500 We will provide a comprehensive Payroll, Pension and HR administration service including the firstpoint@cornwall.gov.uk calculation and payment of salaries ensuring www.payrollservices.cornwall.gov.uk compliance with all statutory requirements. Service Type With many years’ experience of working with This service is a CORE SLA for the duration of schools we have become experts in our field. Our the 2021/22 academic year. qualified staff will be pleased to provide expert advice on payroll issues. Eligible Schools This service is available to Maintained, Trust We have established links with HMRC, the Local and Voluntary Aided Schools. Government Pensions Scheme providers and with Teachers’ Pensions; therefore we can ensure that Cost any work associated with these bodies is Combined cost per Payslip undertaken smoothly and efficiently. 2400 per Year £5.53 Issuing statements of particulars of Emergency Payments employment and variation letters to staff regarding changes to their terms and BACS Transfer per Request £25 conditions of employment. Same Day Transfer per Request £40 Ensuring the Local Government Pension Please note that all costs exclude VAT. Scheme is aware of any changes affecting employees. How to Purchase Undertake TPS administrative work This service is available via the Services for including monthly data collection & Schools web portal under the Effective submitting the annual return. Leadership and Management category. To login direct click here. Please note that there is no upfront cost when you select this SLA within the web portal. You will be invoiced for the costs by Transactional Services separately according to your payroll requirements. 11
Information Classification: CONTROLLED Self-Administration for Academies Cornwall Council currently processes 44 payrolls Contact Details Transactional Services each month to a wide range of customers across Cornwall and Devon. 01872 323500 We will provide a comprehensive Payroll, Pension firstpoint@cornwall.gov.uk and HR administration service including the www.payrollservices.cornwall.gov.uk calculation and payment of salaries ensuring compliance with all statutory requirements. Service Type This service is a CORE SLA for the duration of With many years’ experience of working with the 2021/22 academic year. schools we have become experts in our field. Our qualified staff will be pleased to provide expert Eligible Schools advice on payroll issues. This service is available to Academies. We have established links with HMRC, the Local Cost Government Pensions Scheme providers and with Costs of Service to be agreed after discussion Teachers’ Pensions; therefore we can ensure that of service requirements. any work associated with these bodies is Please note that all costs exclude VAT. undertaken smoothly and efficiently. How to Purchase Benefits of using this Service: This service is available via the Services for Unique Academy (employer) payroll. Schools web portal under the Effective The ability to self-serve, check and make Leadership and Management category. To login direct click here. changes to payroll before payment, under a longer term personalised contract, issuing statements of particulars of employment Please note that there is no upfront cost when you select this SLA within the web portal. You and variation letters to staff, regarding will be invoiced for the costs by Transactional changes to their terms and conditions of Services separately once you have agreed the employment. Costs of Service. Transmitting funds to employee bank accounts on your behalf. Producing standard reports detailing third party remittance payments. Producing standard costing reports. Monthly RTI submissions to HMRC. Production of payslips on or before day. Ensure employees are paid on time, and that statutory requirements are met. Undertake TPS administrative work including monthly data collection & submitting the annual return. 12
Information Classification: CONTROLLED Audit Services – Internal Audit and Risk Cornwall Council’s Audit Service offers comprehensive and Contact Details flexible audit services for maintained schools and Internal Audit and Risk academies. We will play a critical role providing you with independent assurance that you have the best management 01872 323986 controls to protect your school and public funds. jason.carne@cornwall.gov.uk For academies, we can provide the internal audit service required to fulfil the requirement of the Academies 01872 322344 Handbook 2020. We provide independent assurance on the adequacy and effectiveness of governance processes and holly.sykes@cornwall.gov.uk financial systems. We work with you to ensure that you have in place a framework of internal control which includes Eligible Schools financial management and control, governance, value for money, propriety of spend, risk management and counter This service is available to all maintained fraud arrangements. schools, academies and MATs. Benefits of using this service: Cost As a public body, we are a non-profit organisation, £350 per day which is reflected in our daily rates. The internal audit team is made up of highly skilled Please note that all costs include travel auditors, supported by a Data Analyst, all with and other related costs and exclude VAT. significant experience of internal audit in the education sector. Service Type All staff hold appropriate internal audit, risk and accountancy qualifications and the service has a mix This service is a FLEXIBLE SUPPORT (Pay of public and private sector experience. As You Use) service which can be We have extensive experience of undertaking school purchased at any time. audits and have a portfolio of Academy schools that we currently provide our internal audit service to. How to Purchase We provide assurance to Governing Bodies / Boards on the effectiveness of internal control and This service is available via the Services governance arrangements. for Schools web portal under the We work with school / academy leaders to help Effective Leadership and Management ensure processes work effectively and risks are category. To login direct click here. properly managed. We provide a comprehensive support in developing and enhancing risk management processes, supporting the achievement of your planned outcomes. 13
Information Classification: CONTROLLED Counter Fraud – Fraud Risks in Schools Contact Details Cornwall Council’s Counter Fraud Investigations Team Counter Fraud Investigations Team provides advice and guidance on fraud prevention. Our professionally trained investigators will provide a full Jason Pengilly review of your control measures in place and support Fraud and Insurance Manager you to make improvements where needed and can investigate suspected internal or external fraud. 01209 614189 We can also undertake investigations where a concern jason.pengilly@cornwall.gov.uk about poor working practices, weak financial process or culture among your staff arises. Eligible Schools The Counter Fraud Team provide Fraud Bulletins to all This service is available to all maintained schools based on alerts received from organisations such schools and MATs. as the National Anti-Fraud Network (NAFN) highlighting Cost areas of known fraud risks and exposures. £350 per day Our service will provide you with piece of mind that you comply with relevant legislation, code of practices and Please note that all costs exclude VAT. Ofsted requirements to mitigate risks faced by schools, their systems of internal control, information systems, Service Type business processes, governance processes and counter fraud arrangements This service is a FLEXIBLE SUPPORT (Pay As You Use) service which can be purchased at any Benefits of using this service: time. Governors, Headteacher and school staff will How to Purchase understand their roles and responsibilities for good governance and financial management This service can be purchased by contacting the provider directly. We can work with your current auditors to provide external quality assurance and challenge of existing practices in relation to fraud, bribery and corruption We can support you to identify weak spots and to complete an action plan to mitigate any fraud risks We will work with you to understand your school and provide guidance that fits your needs Where needed, can investigate suspected internal or external fraud 14
Information Classification: CONTROLLED Legal Services (Cornwall Legal) We offer schools, academies and multi- academy Contact Details trusts a wide range of legal services tailored Legal Services specifically to their needs. Our annual fixed fee offer 01872 322950 gives you access to expert legal advice when you need legalhelpline@cornwall.gov.uk it most. We have a proven track record of providing first class services, by combining our sector Service Type knowledge with a commercially-focused approach. This service is a CORE SLA which covers We understand the financial pressures you face, and the school or academy for the duration we provide value for money legal services, which are of the 2021/22 academic year. a vital element of your risk management. We also offer a FLEXIBLE SUPPORT (Pay As You What’s included? Use) service which can be purchased at any We will assist you with the challenges you face by time (£102 per hour plus VAT). We may agree delivering excellent advice and support at affordable fixed fees, depending on the matter. Please rates. You will get access to: contact us for a free, no obligation, discussion. Up to 10 hours of legal advice and support on Eligible Schools each matter you instruct us on (£102 + VAT per hour after 10 hours, and excluding all The services we offer are available to all disbursements) schools and academies, including multi- Our Helpline – 09:00 to 17:00, 5 days a week academy trusts. We will support you with: Cost £4.70 per student Safeguarding; exclusions and pupil welfare; admissions; Minimum for schools with up to 75 students SEN; governance; information management; data £560 protection; freedom of information; contracts and Minimum for schools with over 75 students procurement; trading and charging; property, planning £622 and environmental; behaviour issues, including social media; litigation (excluding debt recovery); dispute MAT Offer resolution; employment, equalities and pensions. When two or more schools within a MAT purchase the SLA: Benefits of Purchasing this SLA £4.20 per student The benefits of buying our services include: Minimum for schools with up to 75 students £520 Up to 10 hours of legal advice and support on Minimum for schools with over 75 students each matter, within the SLA fee £560 A low hourly rate of £102 (plus VAT) (for work not within the CORE SLA fee) All costs are plus VAT and disbursements Use of our Helpline for urgent issues An approachable, local, multi-disciplinary team How to Purchase This service is available via the Services for with a broad range of experience gained in the Schools web portal under the Effective public and private sectors Leadership and Management category. To login direct click here. All services are provided subject to the Cornwall Council It can also be purchased by contacting the Legal Services Standard Terms of Business. provider directly, using the details above. 15
Information Classification: CONTROLLED HR Safeguarding Team – Safer Recruitment It is vital that we create a culture of keeping children safe and This Service forms part of Cornwall Council’s HR adopt recruitment procedures which aim to deter, reject or Consultancy Service, ‘Cornwall HR’. We have spent identify individuals who may pose a risk to children. The HR many years supporting schools and other customers Safeguarding Team provides DBS and Safer Recruitment with their HR needs and have a wealth of Advice and Guidance to help schools ensure that they are experience and expertise which we believe means meeting the requirements of Keeping Children Safe in we can continue to provide a first-class service and Education. The service that we provide is a unique service to share our expertise with you. As you may already support schools in their safer recruitment practices and in the know, we offer a range of HR Services and you can maintenance of their single central record (SCR). The pick and choose from our SLAs or use us as an specialist advice we give is not normally offered through umbrella service for all of your HR needs. You can standard HR packages. see all the services that we offer via the ‘Services for Schools’ portal, here is the list of the services Advice & Guidance that Cornwall HR offers: Health, Safety & Wellbeing, Safeguarding DBS Checks & Safer Recruitment Schools can contact the team directly at any time for advice Advice and Guidance, Employee Relations & and support via our dedicated helpline and email account. We Employment Advice, Employment & Policy also have a website which includes templates and general Development Support, Learning & Development advice for schools. and Resourcing. Benefits of Purchasing the SLA Contact Details Our specialist team can advise on matters such as: HR Safeguarding Team Advice on Safer Recruitment 01872 324130 Advice on Eligibility of roles for DBS checks Advice on validity of existing DBS checks hrsafeguardingteam@cornwall.gov.uk Advice on SCR queries, requirements and maintenance Advice on Right to Work and Brexit Implications Service Type Advice on employing people with convictions This service is a CORE SLA for the 2021/22 (Rehabilitation of Offenders Act) & DBS positive academic year. process Updates in legislation and guidance Eligible Schools Advice on overseas criminal record checks This service is available to all schools and Undertaking prohibition checks, DBS Update Service academies. status checks, Children’s Barred List checks, Section 128 checks (Schools are provided with documentary Cost evidence once any of these checks are completed for their records) Cost per school is £325 when you sign up before September 2021. After 1st September 2021: Bespoke Training 3 terms £365.00 2 terms £255.00 In addition to the advice and guidance SLA that we offer to 1 term £145.00 schools, we also offer bespoke training. We provide training to individual schools and also facilitate group training sessions on If your school is part of a MAT please get in contact the single central record requirements which are delivered by with Jamie - HR Resourcing & Safegaurding Lead, our specialist team members. In addition to training we also who will be able to discuss your requirements. offer schools an audit of their single central record and personnel files. 01872 323586 jamie.ashcroft@cornwall.gov.uk How to Purchase This service is available via the Services for Schools web portal under the Effective Leadership and Management category. To login direct click here. 16
Information Classification: CONTROLLED HR Safeguarding Team – DBS Checks It is vital that we create a culture of keeping children safe and adopt recruitment procedures which aim to deter, reject or Contact Details identify individuals who may pose a risk to children. In conjunction with our Safer Recruitment Advice and Guidance HR Safeguarding Team offer, we have the facility to undertake your DBS checks through 01872 324130 our DBS system. As a Registered Body with the Disclosure and hrsafeguardingteam@cornwall.gov.uk Barring Service (DBS), we undertake DBS checks through a secure on-line portal called eBulk. Service Type The HR Safeguarding DBS Checks (eBulk) service includes: Provision of secure, confidential criminal record checks This service is a CORE SLA for the 2021/22 via eBulk, the secure online portal, on a 'pay-as-you-go' academic year. basis Email and telephone help and advice for applicants using eBulk Eligible Schools Checking and monitoring of application progress and follow-up with eBulk and the DBS where required This service is available to all schools and Co-ordinated and consistent response to clear and academies. positive disclosures Provision of relevant eBulk compliance documentation Provision of eBulk updates and process changes Cost Bespoke Training DBS Enhanced Disclosure In addition to the advice and guidance SLA that we offer to £40 + £14 Admin schools, we also offer bespoke training. We provide training to individual schools and also facilitate group training sessions on DBS Enhanced Disclosure Volunteer the single central record requirements which are delivered by our Free + £14 Admin specialist team members. In addition to training we also offer schools an audit of their single central record and personnel files. DBS Children’s Barred List Check Benefits of us completing your DBS checks: Free + £8 Admin Secure online portal which holds info in one place. DBS Update Service Status Check Automatic notification of results eliminating the delay of waiting for a certificate. Free + £8 Admin Simple, clear and easy to use system. Provision of expert advice and guidance regarding the DfE Prohibition Check systems and applications. Free + £8 Admin Training options which will help you to embed safer recruitment practices across your organisation. DfE Section 128 Check This Service forms part of Cornwall Council’s HR Consultancy Free + £8 Admin Service, ‘Cornwall HR’. We have spent many years supporting schools and other customers with their HR needs and have a wealth of experience and expertise which we believe means we can How to Purchase continue to provide a first-class service and share our expertise This service is available via the Services for with you. As you may already know, we offer a range of HR Services Schools web portal under the Effective and you can pick and choose from our SLAs or use us as an umbrella Leadership and Management category. To service for all of your HR needs. You can see all the services that we login direct click here. offer via the ‘Services for Schools’ portal, here is the list of the services that Cornwall HR offers: Health, Safety & Wellbeing, Safeguarding DBS Checks & Safer Recruitment Advice and Guidance, Employee Relations & Employment Advice, Employment 17 & Policy Development Support, Learning & Development and Resourcing.
Information Classification: CONTROLLED HR Recruitment and Resourcing Team The HR Recruitment and Resourcing Team can help you to attract and secure high-quality candidates to meet your Contact Details workforce requirements. We can also help you with 'hard to fill' vacancies and address skill shortages. The team has first HR Recruitment and Resourcing class knowledge and extensive experience of best practice recruitment methods. We can provide practical support using 01872 323800 the latest e-recruitment technology to deliver bespoke, cost- effective solutions tailored to your needs. resourcing@cornwall.gov.uk www. cornwall.gov.uk/schoolmessenger Depending on your recruitment needs, we can offer a wide range of recruitment and resourcing services: Service Type Development of an advertising strategy Advertising vacancies on Cornwall Council website This service offers FLEXIBLE SUPPORT for the Online applications duration of the 2021/22 academic year. Pre-sift of applications Direct sourcing of candidates Advice and guidance on short-listing, interviewing and Eligible Schools offers of employment Development of employment branding This service is available to all schools and Specialist and targeted recruitment campaigns academies. Psychometric testing and analysis Attending interviews Tailored and large-scale recruitment solutions Cost Outplacement and talent management support Retention strategies Basic Advertising Listing - Advert text on the Council’s Website with a link to the school’s Benefits of using this Service: website where the forms and documents are hosted. £75 Consistent best-practice advice and guidance on Additional services - Hosting the recruitment advertising/recruitment documents and forms to be accessed from the First class knowledge and experience of HR/Resourcing advert instead of the school’s website. £25 professionals The Council's website attracts approx. 120,000 Additional Advertising package - Social media candidates each year post on release of advert (Twitter) and posting Cost-effective resourcing solutions on the universal jobs match (Job Centre Website). £25 Cornwall Council’s HR Consultancy Service, ‘Cornwall HR’. have Job of the week - take the job of the week spent many years supporting schools and other customers in spot on the website giving the advert higher meeting their HR needs, providing access to a team that visibility. £100 possess a wealth of professional experience and expertise. Online applications - to use the online We offer a bespoke service to our customers, to ensure that application capability of the system, you receive and pay for only the support that you need and applications will be forwarded the day after want. You can select from a range of services from our SLAs or the closing date. £200 use us as an umbrella service for all of your HR needs. The ‘Services for Schools’ portal will provide you the detail of the How to Purchase options available to you and includes: Health, Safety and This service is available via the Services for Wellbeing, Safeguarding DBS Checks and Safer Recruitment Schools web portal under the Effective Advice and Guidance, Employee Relations and Employment Leadership and Management category. To Advice, Employment and Policy Development Support, login direct click here. Learning and Development and Resourcing. 18
Information Classification: CONTROLLED Cornwall HR – Employment Advice, Guidance and Support HR professional level of support* This Service forms part of Cornwall Council’s HR Consultancy Service, Any HR issue or employment query that requires ‘Cornwall HR’. We have spent many years supporting schools and other more than an initial phone conversation, such as customers with their HR needs and have a wealth of experience and long-term support, an investigation or issue expertise which we believe means we can continue to provide a first-class resolution, early intervention recommended service and share our expertise with you. We offer a range of HR Services Development of bespoke policies and you can pick and choose from our SLAs or use us as an umbrella service Provision of bespoke role profiles for all of your HR needs. You can see all the services that we offer via the Development of bespoke pay and reward ‘Services for Schools’ portal, here is the list of the services that Cornwall HR arrangements offers: Health & Safety, Occupational Health & Wellbeing, Safeguarding Equal pay i.e. terms and conditions DBS Checks & Safer Recruitment Advice and Guidance, Resourcing, Provision of GLPC Job Evaluation Employee Relations & Employment Advice, Employment & Policy Provision of HAY Job Evaluation Development Support, Learning & Development. TUPE advice and guidance Training or briefing sessions Cornwall HR support schools with a group of Employment specialist Officers who offer telephone, online and face-to-face advice and guidance to school HR Strategic Manager level of support** management teams covering all aspects of employment-related matters in Complex, high-risk casework support including schools. Our key aim is to provide a high quality, client-focussed HR service appeals to schools, Academies & Trusts, supporting timely and effective people Managing, facilitating and providing advice on management. Supporting you to improve your HR knowledge and Organisational change initiatives management of people in a pro-active way and using early intervention for Trade union consultations and negotiations to any issues mean we can help you avoid lengthy and costly processes in the progress employment initiatives long run. We have long-standing experience of the employment Strategic advice on workforce matters such as environment and are cognisant of the wide variety of issues facing schools. workforce planning, career frameworks, equal pay and succession planning Please note the SLA model has changed this year and now includes: Executive recruitment Initial advice/ guidance/ signposting on the phone via a school’s Governance and Executive Coaching helpdesk HR Annual Health check – bespoke for each school Contact Details HR Newsletter – termly HR Helpdesk 01872 323500 - Option 5 Employee Benefits scheme for Local Authority schools via our payroll (can be set up for non-LA schools) Service Type More complex or bespoke HR activity can then be accessed at an This service is a CORE SLA for the duration of the additional hourly rate 2021/22 academic year. Initial advice/ guidance/ signposting on the phone via a helpdesk Eligible Schools The ‘Schools Helpdesk’ will provide advice, guidance and signposting to This service is available to all schools and academies. useful and relevant information via a group of named HR employment professionals. This will include access to documents such as model policies Cost and templates that make up the HR handbook. The cost of the core service varies in relation to the staff HR Annual Health check numbers that are employed by the school. The HR Health check will be facilitated by a named HR professional who will £750 1- 17 staff work with the school assessing key HR themes and areas, to check the school £1000 18-50 staff is up to date and aware of their responsibilities, for example contracts of £1250 51- 100 staff employment, policies and absence recording. £1500 101-200 staff Termly HR Newsletter These costs represent an SLA agreed by 1/9/21. Anything A bespoke schools HR Cornwall update that provides useful information, requested after this date will be at increased costs due relevant local or national employment policy updates, bulletins and to workload planning (1-17 staff £940 / 18-50 staff reminders. £1250/ 51-100 staff £1560/ 101-200 staff £1875.) Bespoke HR activity Extra hours are available as part of the SLA at a Pay as Bespoke activities that require support beyond the ‘schools helpdesk’ will be You Use rate putting you in control of the amount of charged at an hourly rate giving schools control over the amount of paid support you use and the price you want to pay: support they need to address acute issues. *£65 per hour standard HR professional rate **£84.50 per hour standard HR Strategic Manager rate Examples of advice and support that can be purchased by our schools with an SLA in addition at an hourly rate: How to Purchase This service is available via the Services for Schools web portal under the Effective Leadership and Management category. To login direct click here. 19
Information Classification: CONTROLLED Cornwall HR Learning and Development The Council's Organisational & Workforce Development team Cornwall Council’s HR Consultancy Service, ‘Cornwa source, design and deliver high quality learning programmes. We HR’. have spent many years supporting schools and use virtual classrooms via both Microsoft Teams and Zoom, other customers in meeting their HR needs, providin combined with our e-learning platform to ensure a varied, access to a team that possess a wealth of profession personal and easily accessible provision. Investing in employees experience and expertise. We offer a bespoke ensures they have the relevant skills, knowledge and service to our customers, to ensure that you receive competencies to do their jobs effectively and our training and pay for only the support that you need and wan packages cover all aspects of mandatory training to bespoke You can select from a range of services from our SLA requirements to support your staff in their roles. or use us as an umbrella service for all of your HR needs. The ‘Services for Schools’ portal will provide E-learning Solutions you the detail of the options available to you and We are able to offer the use of a dynamic learning environment, includes: Health, Safety and Wellbeing, Safeguarding hosted via our Learning Hub, which delivers professional cost- DBS Checks and Safer Recruitment Advice and effective access to e-learning 24/7, 365 days a year. Our suite of Guidance, Employee Relations and Employment e-learning includes over 180 courses and we offer the option of Advice, Employment and Policy Development Support, Learning and Development and Resourcing unlimited access to all courses for the academic year for £35 per person. Mandatory training includes: Contact Details Equality and Diversity Learning and Development Equality and Diversity awareness for managers 01872 324540 Introduction to the Human Rights Act learndevelop@cornwall.gov.uk Cyber Security www.cornwall.gov.uk/learningoffer Information Governance Introduction to workplace Health and Safety Service Type This service offers FLEXIBLE SUPPORT for the Managing Workplace Health and Safety duration of the 2021/22 academic year. Safeguarding Understanding Perspectives (previously Unconscious Eligible Schools Bias) This service is available to all schools and academies. Learning Programmes Cost Our learning catalogue offers a wide range of subject areas, Learning Programmes: including: E-learning Solutions - User Licences £35 per Leadership and Management person per academic year (or part thereof) for Leadership Effectiveness (Insights Discovery) access to all e-Learning. A one-off set-up charg Creating environments for high performance £400 per organisation is also payable (first yea Courageous Conversations only). Employee Relations Half-day virtual classroom-based courses - £75 Well at work person. Customer Minded Insights Discovery Behaviour Profile - from £14 Introduction to coaching and mentoring per person (group rates available for teams). Leadership 360 Feedback and Coaching – pleas Lone working and personal safety contact us for a quotation. We also offer leadership 360 feedback reports with 1:1 Bespoke Learning Solutions - Please contact us coaching: please contact us for more information. a quotation. If you are looking for a service mo tailored to your organisation needs or Benefits of using this service: development objectives, we can help. Please d Wide range and levels of programmes to encourage not hesitate to contact us for a personal employee engagement discussion about your specific learning Easily accessible for a variety of learning situations. requirements. Wide range of eLearning modules that are ideal for current climate of change and remote, flexible skills How to Purchase This service is available via the Services for Schools development. web portal under the Effective Leadership and All learning programmes and eLearning are updated Management category. To login direct click here. regularly based on the latest research and any relevant 20 legislation
Information Classification: CONTROLLED LFS Team Standard / Standard Plus Service The LFS (Local Financial Services) team provide financial Contact Details support and advice to schools (both maintained and academy) and Multi Academy Trusts. LFS Team The Standard Service covers a range of work further detailed 01872 323480 below and ensures reasonable access to the service for help lfsteam@cornwall.gov.uk and support on all financial issues. The Standard option guarantees 10 visits a year (which may be site or remote visits) by a dedicated LFS Management Accountant (generally Eligible Schools monthly excluding April and August due to school holidays). The Standard Plus option guarantees two monthly visits (site or This service is available for all schools and remote) over 10 months. academies. Please note that the detail provided below is not exhaustive but provides a flavour of the likely tasks undertaken. Should Cost you require additional support not covered by the examples below, please consult with your LFS Management Accountant Maintained Schools, Academies and MATs in the first instance or contact the team via the telephone Standard Level 1 (up to 4hrs) - £2,290 number provided. Standard Level 2 (4-6hrs) - £3,175 Standard Level 3 (6-8hrs) - £4,175 General advice and support Standard Plus Level 1 (8-12hrs) - £6,020 Payroll reconciliations Standard Plus Level 2 (12-16hrs) - £7,910 Closing of the accounts Integrity checks on Financial systems Monitoring of budget and cash Service Type Additional ad-hoc work This service is a CORE SLA for the duration of the Any time that exceeds the purchased SLA will be charged at 2021-22 academic year. the standard SLA PAYU rate of £55 per hour, calculated over each term. PAYU outside of an SLA is £80 per hour. How to Purchase Benefits of Purchasing this SLA This service is available via the Services for Financial Assurance in an ever-changing climate Schools web portal under the Effective Up to date funding advice Leadership and Management category. To A professional service from a team with over 20 years login direct click here. education finance experience VAT advice and guidance Peace of mind Code of Conduct We expect our team to operate and communicate in a professional manner at all times. As such, we also operate a zero-tolerance policy with our schools and reserve the right to withdraw our service if required. 21
Information Classification: CONTROLLED LFS Team Help Desk and ‘Safety Net’ The LFS (Local Financial Services) team provide financial Contact Details support and advice to schools (both maintained and academy). The LFS Team Helpdesk offers a lifeline via a team LFS Team of dedicated school-focussed Management Accountants to offer advice, guidance and technical support. 01872 323480 lfsteam@cornwall.gov.uk The LFS Help Desk provides telephone/answerphone/email support to schools and academies (available from 9:30am to 3:30pm during term time) for a fixed fee. This covers the Eligible Schools following: This service is available for all schools and Advice on financial technical matters, e.g. VAT and academies. reporting queries Advice on the use of the school or academy accounting system Cost Advice on the monthly reconciliation files Process salary and other coding corrections on the council £350 accounting system as instructed by the school Detailed guidance and support on Consistent Financial Reporting Service Type General advice and support on private funds General advice regarding the LA’s LMS formula to schools This service is a CORE SLA for the duration of the and other funding queries 2021-22 academic year. Please note that this service provides telephone/email advice only and is not appropriate for talking through lengthy How to Purchase procedures that would be more appropriately handled with a site visit and training. If a site visit is required, this may be This service is available via the Services for purchased under the PAYU arrangements at a helpdesk hourly Schools web portal under the Effective rate to include travel time (£55 per hour). Leadership and Management category. To login direct click here. Safety Net This service includes priority access to our ‘Safety net’. We understand there are times when Schools/Academies need emergency finance support. By purchasing this SLA, you will be given priority access to the support that we can provide, at our SLA PAYU rate of £55 per hour (£80 outside of an SLA). Benefits of using this Service: Financial Assurance in an ever-changing climate Up to date funding advice A professional service from a team with over 20 years education finance experience VAT advice and guidance Peace of mind 22
Information Classification: CONTROLLED LFS Team Standard Financial Assurance The LFS (Local Financial Services) team provide financial Contact Details support and advice to schools (both maintained and academy). This SLA can be purchased individually or as an LFS Team addition to the main SLA. This SLA is specifically for Academies and MATs to comply with the Academies Financial 01872 323480 Handbook’s internal scrutiny requirements. If you are an LA Maintained School that would like a financial health check, lfsteam@cornwall.gov.uk please get in touch and we can arrange a bespoke package. Eligible Schools The standard Responsible Officer / Financial Assurance service includes 3 site visits (usually half a day, termly) where the This service is available for all schools and checks that are carried out include: Policies, Procedures, academies. Income/Funding, Payroll, Purchase Orders, Invoice Processing and general checks to the accounting system to ensure that Cost your Academy/MAT is operating within its own Scheme of Delegation and Financial Procedures and the Academies Academies: £975 Financial Handbook. MATs and LA Maintained Schools: please Following each visit the school will receive a written report, contact us for a bespoke package. providing financial assurance to your Governing Body, Trustees and Directors and highlighting any concerns or points of note. Service Type The SLA now includes attendance at a Trustee meeting at the This service is a CORE SLA for the duration of the end of the SLA year to present the Annual Report, in line with 2021-22 academic year. requirement of the Academies Financial Handbook. How to Purchase We are also able to offer bespoke Financial Assurance packages to suit your settings. Please contact us for more info. This service is available via the Services for Schools web portal under the Effective Benefits of using this service: Leadership and Management category. To login direct click here. Financial Assurance in an ever-changing climate A professional service from a team with over 20 years education finance experience Peace of mind 23
Information Classification: CONTROLLED LFS Team Consultancy The LFS (Local Financial Services) team provide financial Contact Details support and advice to schools (both maintained and academy). LFS Team We are able to offer a consultancy service for a wide range of 01872 323480 tasks including: lfsteam@cornwall.gov.uk Chart of Accounts – setup or review Government Returns Eligible Schools Improve Financial Reporting Budget setting / Budget analysis This service is available for all schools and FMS Training – on site – 1:1 or in a group academies. Close of Accounts Benchmarking Cost Benefits of using this Service: £55 per hour if purchased alongside any of the A professional service from a team with over 20 years following CORE SLAs: education finance experience Financial Assurance in an ever-changing climate LFS Standard and Standard Plus Regularly updated training within the team, currently rolling LFS Financial Assurance out CIPFA Certificate in Academies Financial Reporting LFS Helpdesk Close links with other LA service providers Peace of mind However, if purchased alone the cost is £80 per hour. Service Type This offer is a FLEXIBLE SUPPORT (Pay As You Use) service which can be purchased at any time. How to Purchase This service is available via the Services for Schools web portal under the Effective Leadership and Management category. To login direct click here. 24
Information Classification: CONTROLLED Teacher Trade Union Pooled Facilities Fund This scheme is designed to minimise risks to school budgets Eligible Schools by offering a cost-effective and fixed cost for access to effective statutory and collective consultation, bargaining and All maintained primary schools have already individual representation from trained and accredited local de-delegated this funding. teaching union officials. The scheme provides school leaders and managers access to a valuable resource in the resolution This service is therefore provided to: of workplace issues and disputes. It covers all recognised teaching unions including the headteacher associations. Primary academies What is included: Maintained secondary schools Secondary academies This scheme allows schools and academies to meet all Maintained special schools Special academies statutory and procedural entitlements to teacher trade union Children’s centres representation, which include: Alternative Provision Academies Capability Cost Grievance Disciplinaries This scheme is offered over a 12-month Long-term absence period, 1 September 2021 – 31 August 2022, Pay and grading appeals at a cost of £1.50 per pupil per annum. Redundancy and restructuring consultations (all relevant unions) This is equivalent to 12.5p per pupil per Equality and discrimination issues (age, sex, race, disability, month. pregnancy, marriage and civil partnership, religion or belief, sexual orientation, gender reassignment) Service Type Introduction of new or revised policies and procedures Health and safety issues This service is a CORE SLA which covers the school for the duration of the 2021/22 academic It also covers the large proportion of queries for informal year. advice from members, via phone and email, which result in issues being dealt with, without having to involve the school or How to Purchase without escalation to any formal procedure. This service is available via the Services for To enable a certified union representative to be available it Schools web portal under the Effective also covers: Leadership and Management category. To login direct click here. Time off for relevant training Time to prepare for the meeting Travel time “Follow up” time What are the implications of not buying this service? Without this service schools will be responsible for meeting all statutory obligations (e.g. individual right to representation and legal obligation to consult on redundancies and staff changes) from their own budget. Schools will be taking on responsibility for agreeing, co-ordinating and paying for release time and paid time off for duties and training of their own school-based reps. 25
Information Classification: CONTROLLED Health, Safety and Wellbeing 26
Information Classification: CONTROLLED 27
Information Classification: CONTROLLED Health and Safety Core Service As an employer, you must have access to competent health Contact Details and safety advice. Our Health and Safety Core Service provides access to that competent advice and other essential Health, Safety and Wellbeing Services health and safety services. 01872 323138 Our team of registered health and safety consultants and HandS@cornwall.gov.uk support officers will provide: Access to a contract manager Eligible Schools Advice and guidance – via a Duty Safety Officer (Monday to Friday 8.30am to 5pm) This service is available for all schools and Health and Safety Audit/Review* academies. Accident Reporting* Unlimited use of an online risk management system Access to health and safety guidance and other Cost materials via School Messenger Very Small Primary Maintained Schools (less than Access to model policies and procedures 100 pupils) Hazardous substance assessment (CoSHH) £775 Risk Assessment guidance Primary Maintained Schools (more than 100 Access to eye-test vouchers from Specsavers (@£20 pupils) each) £875 Display Screen Equipment Guidance Secondary Maintained Schools Health and Safety Helpline £1,325 *Provided free of charge to maintained schools, independent Very small Primary Academies (less than 100 of any SLA agreement. pupils) £1,525 Benefits of Purchasing this SLA: Primary Academies (more than 100 pupils) £1,625 Legal compliance Secondary Academies Trained and competent health and safety advisors £2,675 Tried and tested systems that work in the educational environment Multi Academy Trusts (MATs) Over 200 years combined experience in providing POA health and safety support to schools and local government Multiple year Service Agreements for academies are available, offering savings on annual cost This Service forms part of Cornwall Council’s HR Consultancy POA Service, ‘Cornwall HR’. We have spent many years supporting schools and other customers with their HR needs and have a wealth of experience and expertise which we believe means Service Type we can continue to provide a first-class service and share our expertise with you. As you may already know, we offer a range This service is a CORE SLA for the duration of HR Services and you can pick and choose from our SLAs or of the 2021/22 academic year. use us as an umbrella service for all of your HR needs. You can see all the services that we offer via the ‘Services for Schools’ portal, here is the list of the services that Cornwall HR offers: How to Purchase Health, Safety & Wellbeing, Safeguarding DBS Checks & Safer This service is available via the Services for Recruitment Advice and Guidance, Employee Relations & Schools web portal under the Health, Employment Advice, Employment & Policy Development Safety and Wellbeing category. To login Support, Learning & Development and Resourcing. direct click here. 28
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