Phoenix College - Exam Site Information for Candidates The Commission on Dental Competency Assessments (CDCA exam)
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Phoenix College Exam Site Information for Candidates The Commission on Dental Competency Assessments (CDCA exam) Phoenix College Center for Excellence in Healthcare Education Department of Dental Programs 3144 N. 7th Avenue (602) 285-7331
Exam Site Information for Candidates 2021 CDCA Dental Hygiene Examination Table of Contents 1. School Facility and Services • Clinic Address, Building Access and Hours • Parking • Security and Emergency Services • ATM Machine • Food Services Onsite 2. Preparing for the Exam • Patient Screening • Radiographs • Administration of Local Anesthetic – Practitioner Availability • Dental Operatory Units • Equipment, Instruments and Expendable Materials • Sterilization Services 3. During the Exam • Infection Control (Surface Asepsis) • Medical Emergencies and Equipment 4. Travel and Accommodation Information • Airport Information • Ground Transportation • Hotel Accommodation 5. Appendices • Campus Map • Clinic Floor Plan • Expendable Dental Materials Lists • Supply Purchase/ Equipment Rental policy and form Phoenix College Page 2 of 18
1. School Facility and Services • Location, Building Access and Hours: Phoenix College Dental Clinic is located off the main campus on the corner of 7th Avenue and Flower Street. Flower Street is south of Osborn Road. The dental clinic is located on the second floor above the covered parking. The dental clinic entrance is on the second floor and can be reached by parking lot elevator, adjacent building elevator and stairs leading to the second floor bridge. Follow the directional signs to the clinic entrance. The address is 3144 N. 7th Avenue, Phoenix, AZ 85013. The Phoenix College Healthcare Center campus map is available in the Map section of the test site information packet. The building open 6:00am-6:00pm daily for duration of exam • School coordinator, Brandi Mazzarella can be reached at (602) 285-7331 for inquiries regarding school, equipment, and clinic information. • Parking: Candidates and their patients are welcomed to park in unmarked parking spaces. Patient parking is designated. Patients are welcome to park in the unmarked parking once the designated patient parking is full. There is no additional fee for parking. • Security and Emergency Services: At Phoenix College, the safety and well-being of our students, faculty, and staff is of primary importance. In the event of an emergency or crisis situation, the Public Safety Department will make timely warnings to the campus community. IMMEDIATELY CALL 9-1-1 IN ANY LIFE-THREATENING SITUATION General Emergency: 1. Notify District Public Safety at 480-784-0911, and then notify 911 (if necessary). 2. If evacuation is required, pull fire alarm. 3. Follow normal evacuation route. Follow alternate route if normal route is too dangerous. 4. Missing personnel and last known location will be relayed to Public Safety. An emergency is any immediate threat to life and/or property that requires immediate response from police, fire, or ambulance personnel. Your judgment often determines whether an incident is an emergency. If you consider a situation to be an emergency, then it is an emergency and the procedures in this booklet should be followed. If in doubt, err on the side of safety! Fire: Campus community members may deal with small, extinguishable fires as long as personal safety is not compromised and they are trained in the use of fire extinguishers. However, always remember that personal safety should be your first concern. Never place yourself in a position where the fire is between you and the exit. • Notify District Public Safety at 480-784-0911 and then call 9-1-1. • Activate fire alarm as you leave the building. • Alert all occupants in your area. • Evacuate to an assembly area. Follow normal evacuation drill route. Follow alternate route Phoenix College Page 3 of 18
if normal route is too dangerous. • Assist those requiring help to the exterior or to an area of rescue assistance. • Take only your car keys and purse with you. • Shut all doors behind you as you go. Closed doors tend to slow the spread of fire, smoke, and water. • DO NOT use elevators. • DO NOT allow the fire to come between you and the exit. • Notify District Public Safety at 480-784-0911 or 9-1-1 from a safe location. Watch for the responding officer and provide information on the fire location and extent. • No one may re-enter buildings until all buildings are declared safe by fire/police. • Public Safety notifies employees/students when situation is clear and normal operations may resume. • Report persons with disabilities to Public Safety for assistance. Emergency evacuation of people requiring assistance from multi-story buildings • Always ASK a person requiring assistance how you can help BEFORE attempting any rescue technique or giving assistance; ask how they can best be assisted or moved, and if there are any special considerations, or items that need to come with them. • Immediately notify District Public Safety at 480-784-0911 or 9-1-1 that there is a person(s) with a disability that requires assistance Procedure for Reporting a Medical Emergency: A. The person who discovers the emergency will verbally alert a CDCA official B. The CDCA official will assist by: 1. Delivering the Medical Emergency Cart (contains oxygen and emergency kit) 2. Alerting the front desk to call 911 and District Public Safety at 4-0911 C. Meanwhile, the person who discovered the emergency will begin a primary assessment: 1. Check for responsiveness, airway, breathing, and pulse. IF there is no breathing and/or pulse, artificial respiration or CPR is started immediately. 2. If there is breathing and pulse, a secondary survey should be started including review of medical history and recording of blood pressure and pulse every 5 minutes. 3. Oxygen support should be instituted if any signs of lack of oxygen are noted. D. CDCA official summoned will: 1. Immediately go to the emergency location 2. Assess client and assume responsibility for emergency treatment until someone with more training has arrived and all pertinent information has been relayed. E. Following the emergency: 1. If 911 is notified, an Incident Report must be filed with Phoenix College Campus Safety. (602-285-7254) 2. The emergency must be documented in the patient’s record. Evacuation Plan: Posted throughout the building near the fire pulls and exits Phoenix College Page 4 of 18
Instructor stations located in the dental clinic contain quick reference sheets for emergency protocol and phones. Phoenix College Safety (602) 285-7254 • ATM Machine: There is no ATM available on campus. The location of nearby ATMs are: Chase, 2901 N 7th Ave, Phoenix, AZ 85013 U.S. Bank, 520 West Osborn Road, (located inside Safeway Grocery Store) Phoenix, AZ 85013 • Food Services Onsite: There are no food service companies on campus. There are two vending machines located on the second floor near the elevators. One vending machine contains beverages, and the other contains snacks. Restaurants near Phoenix College Applebee’s (602) 266-3330 2 E. Camelback Road, Phoenix, AZ 85012 (Northeast corner of Central Avenue and Camelback Road) Burger Factory 702 W. Osborn Road, Phoenix, AZ 85013 (602) 263-0807 (Northwest corner of 7th Avenue and Osborn Road) First Watch 61 West Thomas Road, Phoenix, AZ 85013 (602) 265-2092 (South side of Thomas Road at 2nd Avenue) The Original Hamburger Works 2801 North 15th Avenue, Phoenix, AZ 85007 (602) 263-8693 (15th Avenue south of Thomas Road) Kentucky Fried Chicken 2902 North 7th Avenue, Phoenix, AZ 85013 (602) 234-8346 (7th Avenue north of Thomas Road) La Pinata 3330 North 19th Avenue (602) 279-1763 (Southwest corner of 19th Avenue and Osborn Road) Mi Patio 3347 North 7th Avenue, Phoenix, AZ 85015 (602) 277-4831 (Southeast corner of 7th Avenue and Osborn Road) Phoenix College Page 5 of 18
Mu Shu Asian Grill 1502 West Thomas Road, Phoenix, AZ 85013 (602) 277-9867 (North side of Thomas Road at 15th Avenue) Peter Piper Pizza (602) 266-0040 3403 N. 7th Avenue, Phoenix, AZ (Northeast corner of 7th Avenue and Osborn Road) Sacks Art of Sandwicheries 231 West Thomas Road, Phoenix, AZ 85013 (602) 604-9661 (South side of Thomas Road at 2nd Avenue) Monday- Saturday 8:00 AM - 3:00 PM Subway 3413 North 7th Avenue, Phoenix, AZ 85013 (602) 274-5074 (Northeast corner of 7th Avenue and Osborn Road) Taco Bell 4035 North 7th Avenue, Phoenix, AZ 85013 (602) 266-2819 (7th Avenue south of Indian School Road) Monday - Friday 7:00 AM - 12:00 AM 2. Preparing for the Hygiene Exam • Patient Screening: Candidates who are in need of patient screening are to make arrangements with the school coordinator. Please call the school coordinator at (602) 285-7331. Screening instruments will be available for rental. Please see rental policy section and supply rental form. Phoenix College will provide dates prior to the CDCA examination for patient screening. The dates posted are not available on a walk-in basis. Candidates must receive permission from school coordinator for patient screenings prior to arriving. It will be the candidate’s responsibility to contact the school coordinator and make arrangements before the posted dates. 2021 Available Screening Dates: NA- Manikin Exam only • Radiographs: The completion of patient’s radiographs prior to the CDCA scheduled examination dates is recommended. Phoenix College dental clinic is equipped with digital radiograph equipment and Dexis program. The use of the radiograph equipment, PSP plates, and XCP/Rinn positioning devices will be available for candidates who are in need of retaking a radiographs. Candidates will be responsible in taking their own radiographs and have access during their scheduled exam. Candidates are responsible in placing, exposing, processing and mounting radiographs. The floor assistant will print radiographs. The dental clinic time allocated for patient screening can be utilized for taking radiograph on backup patients. Candidate taking the CDCA exam will have precedence over radiograph request for backup patients during examination dates. Please inform school coordinator of need for taking radiographs during candidates’ orientation or by phone at (602) 285-7331. Phoenix College Page 6 of 18
• Administration of Local Anesthetic: Practitioner(s) from the school is NOT AVAILABLE to administer local anesthesia to Candidate Patients. • Equipment, Instruments and Expendable Dental Materials: Refer to the respective CDCA Candidate Guide for a list of materials and armamentarium that the Candidate must provide. A. Handpiece and Prophy Angle Hookups: Slow speed hand pieces and disposable prophy angles are supplied at no cost for candidates. Midwest RDH and Midwest Rhino with straight attachment are the slow hand pieces available. Slow speed hand pieces are available with the expendable materials supplied and sterilized after each use. The dental chairs in clinic contain four holes dental hand piece hose with a connector for candidates who choose to bring their slow speed hand piece. B. Sonic/Ultrasonic Devices: CDCA allows the use of sonic/ultrasonic devices as an adjunct to calculus removal. Each operatory contains a Dentsply Cavitron ultrasonic scaler unit for 30K ultrasonic inserts. Autoclavable Cavitron Steri-Mate detachable hand pieces are supplied and sterilized after each use. The ultrasonic inserts are not included. Ultrasonic inserts will be available for rent. Rental supply policy and form will be available during the CDCA exam dates and can be viewed in the Appendices of this packet. Candidates are welcome to bring in their own table top ultrasonic scaler. Three-prong outlets and dental water supply hose with quick connect adaptor are accessible within the free standing unit. C. Air/Water Syringe Tips: Are syringe tips disposable and supplied with expendable materials. Please review expendable dental material list in the appendix section. D. Blood Pressure Cuffs and Stethoscopes: A blood pressure cuff and stethoscope will be located with emergency supply cart for candidates. As a courtesy to fellow Phoenix College Page 7 of 18
candidates, return blood pressure cuff and stethoscope after use. E. Expendable Materials: Expendable dental materials supplied by the school are noted in Appendix A. • Sterilization Services: Please place instruments in sterilization bags clearly labeled with your candidate number. Do not seal the sterilization bag if you want your instruments ultrasonically cleaned. Seal the sterilization bag if you do not want them ultrasonically cleaned. A cart marked “dirty instruments” will be designated for candidates to place autoclave bags with contaminated instruments for sterilization services. Sterilized instruments can be picked up at the front desk. Once the examinations begin, instruments will be attended to every two hours to allow proper disinfecting, sterilization time and drying. Instruments received in the late morning will be available in the afternoon. Instruments received at the end of the day can be picked up the following exam day upon dental clinic opening. Candidates scheduled on the last day in the afternoon will not be guaranteed to have sterilized instruments by end of day. Candidates are welcome to return when the dental clinic hours resume for the dental program summer session. Sterilization will be closed at 5:00 pm daily during the exam scheduled dates. Delays may occur with equipment processing, addressing CDCA exam needs, and prioritizing candidates with retakes. The floor assistant and Phoenix College staff will work to the best of their ability with candidates who will be retaking an exam on site to have instruments sterilized. Unsterilized instruments are considered contaminated items. Candidates choosing not to have instruments sterilized will be required to place items in a plastic bag for carrying out of the dental clinic. Autoclave bags, autoclave tape, plastic bags, and gloves will be provided. Please do not place items in unsterilized autoclave bag without a plastic bag covering directly into personal belongings or hand unsterilized autoclave bag with contaminated items to floor assistant or staff. 3. Preparing for the Local Anesthesia Exam • Equipment, Instruments and Expendable Dental Materials: A. Air/Water Syringe Tips: Syringe tips are disposable and supplied with expendable materials. Please review expendable dental material list in the appendix section. B. Expendable Materials: Expendable dental materials supplied by the school are noted in Appendix B. • Sterilization Services: Please place instruments in sterilization bags clearly labeled with your name or candidate number. Do not seal the sterilization bag if you want your instruments ultrasonically cleaned. Seal the sterilization bag if you do not want them ultrasonically cleaned. A cart marked “dirty instruments” will be designated for candidates to place autoclave bags with contaminated instruments for sterilization services. The sterilized instruments can be picked up at the front desk. Once the examinations begin, instruments will be attended to every two hours to allow proper disinfecting, sterilization time and drying. Instruments received at the end of the morning session will be available in the afternoon. Instruments received at the end of the day can be picked up the following exam day upon dental clinic opening. Candidates scheduled on the last appointed time in Phoenix College Page 8 of 18
the afternoon will not be guaranteed to have sterilized instruments by the end of the day. Candidates are welcome to return when the dental clinic hours resume for the dental program summer session. Sterilization will be closed at 5:00 pm daily during the exam scheduled dates. Delays may occur with equipment processing, addressing CDCA exam needs, and prioritizing candidates with retakes. Phoenix College staff will work to the best of their ability with candidates who will be retaking an exam on site to have instruments sterilized. Unsterilized instruments are considered contaminated items. Candidates choosing not to have instruments sterilized will be required to place items in a plastic bag for carrying out of the dental clinic. Autoclave bags, autoclave tape, plastic bags, and gloves will be provided. Please do not place items in unsterilized autoclave bag without a plastic bag covering directly into personal belongings or hand unsterilized autoclave bag with contaminated items to floor assistant or staff. 4. During the Clinical Exam • Dental Operatory Units: There are 20 A-dec Radius operatories in the dental hygiene clinic consisting of a cart, dental chair, overhead light and radiograph view box. The operatories are equipped with self-contained water systems that will be maintained by the floor assistant. • Infection Control (Surface Asepsis): Infection Control Protocol: Universal Precautions and Standard Personal Protective Equipment are practiced in the dental clinic. This consist of the use of a lab coat, gloves, masks, OSHA acceptable protective eyewear, closed-toe shoes and socks that cover ankles. Unit Disinfection: Flush water lines for 30 seconds before setting up operatory. Certol International ProSpray™ disinfectant wipes will be available for use near each unit. Wipe and maintain contact with the surface being cleaned for 15 seconds. Disinfect the entire unit including handpiece lines, hoses, air/water syringe, HVE, saliva ejector, working surfaces, Cavitron unit, view box, light handles and switch to complete cleaning Phoenix College Page 9 of 18
phase. Once completed, use another disinfectant wipe to wet all surfaces a second time to complete disinfection phase. According to the manufacture, Follow CDC recommendations for surface disinfection. Clean first, then disinfect. ProSpray wipes are effective for both steps. (1) Remove and unfold one or more towelettes as needed to thoroughly clean surfaces. (2) Use sufficient wipes for the area or equipment. Studies show that over use of one wipe over too large an area will spread contamination. (3) Discard towelettes used for cleaning. (4) Using fresh towelette(s), reapply for 3 minute contact time. Use gauze and soapy water to clean the operator and patient chairs, and the lens cover of the dental light when visibly soiled. Visibly soiled items include blood and debris. Do not use disinfectant on the lens cover, it will cause clouding. Barrier Wrapping of Unit: After proper disinfection of unit, surfaces that may be contacted during patient treatment must be wrapped with plastic film. You will be provided with plastic dental chair covers and barrier sleeves. Chair covers can be used to cover the patient chair, dental unit, Cavitron, and counter surfaces. Plastic sleeves will be provided to cover the attachments and cords of the handpiece, Cavitron, HVE, air/water syringe and light handles. A. Hazardous Waste Disposal: o Hygiene: Recommended that a small biohazard bag is attached to your unit while treating your patient o Local Anesthesia: Procedure for disposal will be recommended to follow instructions provided if of blood/saliva-soaked waste occurs. Small biohazard bag will be available. Please discard all blood or saliva soaked disposables into this bag. After treatment, tape the bag closed and place in the biohazard receptacle located in the main clinic island with expendable dental materials. Used plastic wrapping and patient disposables that are not biohazardous can be placed in the trash containers located at each handwashing island. B. Sharps Disposal: Phoenix College follows OSHA standards in sharps disposal. Sharps are objects that can penetrate a worker’s skin, such as needles, scalpels, broken glass, capillary tubes and the exposed ends of dental wires. If blood or other potentially infectious materials (OPIM), as defined in the OSHA Bloodborne Pathogens standard (29 CFR 1910.1030), are present or may be present on the sharp, it is a contaminated sharp and appropriate personal protective equipment must be worn. Indicate location of sharps containers (https://www.osha.gov/OshDoc/data_BloodborneFacts/bbfact02.pdf). In addition to the OSHA provided sharp reference the dental clinic requires anesthetic cartridges and broken instruments. A sharp container is located in each operatory. Larger items such as broken instruments can be placed in the biohazard trash receptacle located in the main clinic island with expendable dental materials. A photograph with the sharp container in the operatory can be viewed in the Dental Operatory Unit section of this packet. Phoenix College Page 10 of 18
• Emergency Medical Equipment: Location of Emergency Equipment A.The Portable Medical Emergency Cart is located on the North West side of the clinic near the exit. B.The Automatic External Defibrillator Unit is located on the North West wall of the dental clinic. C. Four Eyewash Stations are available: 1- located the east side of the dental clinic 1- located on the north side of the dental clinic 1- on the west side of the dental clinic 1- inside the Sterilization Room (HE A232) 5. Travel and Accommodation Information • Airport Information: Phoenix Sky Harbor International Airport is located approximately 6.7 miles away from Phoenix College Dental Clinic. Website: https://www.skyharbor.com/ • Ground Transportation: List airport shuttle service, public transportation Request Ride Services: Lyft - https://www.lyft.com/signup Uber – https://www.uber.com/ride/ Shuttle Services: Arizona Shuttle (Shuttle) http://www.arizonashuttle.com/ 1-800-888-2749 Super Shuttle (Shuttle/Car/SUV) https://www.supershuttle.com/ 1-800-258-3826 Go Airport Shuttles (Shuttle/Sedan/SUV) https://goairportshuttle.com/ 1-844-787-1670 Taxi Services &Phone Numbers: Apache Taxi (480) 804-1000 Taxi Phoenix (480) 616-0104 Taxi Surprise (480) 616-0105 Checker/Yellow (602) 252-5252 Discount Cab (602) 200-2000 Community Cab (480) 644-1000 Yellow Cab (480) 888-8888 Apache Taxi (480) 804-1000 AAA/Yellow Cab (480) 888-8888 Phoenix College Page 11 of 18
Mayflower Cab (602) 955-1355 Budget Airport Transportation (602) 638-1330 • Hotel Accommodations: Near Phoenix College The Clarendon Hotel & Spa 401 W. Clarendon Avenue, Phoenix, AZ 85013 1-800-916-4339 http://www.goclarendon.com/ Embassy Suites 2333 E. Thomas Road, Phoenix, AZ 85016 (602) 957-1910 http://embassysuites3.hilton.com/en/hotels/arizona/embassy-suites-phoenix-airport-at- 24th-street-PHXTHES/index.html Hilton Garden Inn Phoenix Midtown 4000 N. Central Avenue, Phoenix, AZ 85012 (602) 279-9811 http://hiltongardeninn3.hilton.com/en/hotels/arizona/hilton-garden-inn-phoenix-midtown- PHXMDGI/index.html Hilton Garden Inn Phoenix Downtown 15 East Monroe Street, Phoenix, Arizona, 85004 (602) 343-0006 http://hiltongardeninn3.hilton.com/en/hotels/arizona/hilton-garden-inn-phoenix- downtown-PHXDOGI/index.html Hilton Suites 10 E. Thomas Road, Phoenix, AZ 85012 (602) 222-1111 http://www3.hilton.com/en/hotels/arizona/hilton-phoenix-suites-PHXPPHS/index.html Ramada Phoenix 212 W. Osborn Road, Phoenix, AZ 85013 1-800-946-5338 http://www.holidayinn.com/hotels/us/en/phoenix/phxos/hoteldetail Quality Inn 202 E. McDowell Road, Phoenix, AZ 85004 (602) 528-9100 http://www.hotelsavings.com/booking/1034008 Wyndham Garden Phoenix Midtown 3600 N. 2nd Avenue, Phoenix, AZ, 85013 http://www.wyndham.com/hotels/arizona/phoenix/wyndham-garden-phoenix- midtown/hotel-overview?WID=LC:WY:20150901:Rio:Local Phoenix College Page 12 of 18
6. Maps • Campus Map: The newly-renovated Phoenix College Center for Excellence in Healthcare Education, provides a state-of-the-art learning environment for students and staff with dynamic spaces housing sophisticated technology and equipment. Features include dental clinic, massage therapy, and medical office environments, simulation labs, a large seminar space, student space and flexible classroom spaces. The Healthcare Building is located south of Osborn Road and north of Thomas Road on 7th Avenue. Phoenix College Healthcare Building Center for Excellence in Healthcare Education 3144 North Seventh Avenue Phoenix, Arizona 85013 Phoenix College Page 13 of 18
Phoenix College Page 14 of 18
• Dental Clinic and Orientation Room Floor Plan: Phoenix College Page 15 of 18
Expendable Dental Materials Appendices APPENDIX A – Expendable Dental Hygiene Materials List Provided by Exam Site Host (School) To be provided in sufficient quantities for all Dental Hygiene Candidates 2x2 gauze squares Cotton-tip applicators Patient bib clips, disposable Air/water syringe tips Drinking cups Patient napkins/bibs Antimicrobial mouthwash Face masks Prophy paste Anesthetic(s) Facial tissue Sanitizing materials • Local anesthetic(s) with and Gloves Soap without vasoconstrictors • Topical anesthetic(s) • Gloves, nonlatex (S,M,L,XL) Standard saliva ejectors Autoclave bags, small • Overgloves Surface disinfectant Autoclave bags, medium Headrest covers Tray covers Autoclave tape Instrument trays, disposable Trash bags Barrier covers/tape Paper towels APPENDIX B – Expendable Local Anesthesia Materials List Provided by Exam Site Host (School) To be provided in sufficient quantities for all Local Anesthesia Candidates 2x2 gauze squares Cotton-tip applicators Patient bib clips, disposable Air/water syringe tips Drinking cups Patient napkins/bibs Antimicrobial mouthwash Face masks Sanitizing materials Anesthetic(s) Facial tissue Soap • Local anesthetic(s) with and Gloves Standard saliva ejectors without vasocontrictors • Topical anesthetic(s) • Gloves, nonlatex (S,M,L,XL) Surface disinfectant Autoclave bags, small • Overgloves Tray covers Autoclave bags, medium Headrest covers Trash bags Autoclave tape Instrument trays, disposable Barrier covers/tape Paper towels Phoenix College Page 16 of 18
Supply Purchase/Equipment Rental Form For Candidates of the CDCA Dental Hygiene/Local Anesthesia Exams Equipment Rental Policy: Ultrasonic Insert with 30K tips, aspirating anesthetic syringes, locking hemostats, probes, mirrors, and 11/12 explorers will be available to rent on the day of your exam. You cannot reserve equipment in advance; it will be available at the clinic reception desk on the day of your clinical exam. There is a $5.00 non-refundable fee for use of a syringe, locking hemostat, probe, mirror, or explorer. There is a $20.00 non-refundable fee for use of the ultrasonic insert. Check or cash payments are accepted - change is not readily available. Rental term & agreement: I understand that the supplies I am renting from Phoenix College MUST be returned and checked in by the designated Phoenix College representative at the end of my exam. I am renting the following: Quantity ___ Cavitron Tip/s ($20.00) Fee $ ___________ ___ Aspirating Syringe ($5.00) Fee $ ___________ ___ Hemostat ($5.00) Fee $ ___________ ___ Probe ($5.00) Fee $ ___________ ___ 11/12 Explorer ($5.00) Fee $ ___________ ___ Mirror ($5.00) Fee $ ___________ I am purchasing the following: ___ Disposable Gown ($5.00) Fee $ ___________ TOTAL $ ___________ Date ______________________ Name ________________________________________ Address ________________________________________ Phone # _______________________________________ Phoenix College Page 17 of 18
Returned ___________ (for office use) Phoenix College Page 18 of 18
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