News - Tackling Exhaustion and Abuse - Singapore Medical Association
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news V O L . 5 0 N O . 5 | M AY 2 0 1 8 | M C I (P) 0 5 0/ 0 1 / 2 0 1 8 x h a u s t i o n T a c k li n g E u s e and Ab
news CON T E N T S Vol. 50 No. 5 2018 Editorial 16 Celebrating the Artistry behind EDITORIAL 04 The Editor’s Musings Timepieces BOARD Dr Tina Tan Mellissa Ang Editor Dr Tan Yia Swam 17 Scoring Against All Odds Deputy Editors Feature Mellissa Ang Dr Tina Tan 05 Creating Value and Valuing Dr Tan Tze Lee Creation: Caring for our Doctors A/Prof Daniel Fung Insight Editorial Advisors A/Prof Daniel Fung 18 Burnout in Young Doctors – Time to A/Prof Cuthbert Teo Pause, Listen and Support Dr Toh Han Chong Dr Faith Chia and Dr Sabrina Lau Members Dr Chie Zhi Ying 20 Overwork-Related Disorders: Dr Jayant V Iyer Dr Jipson Quah Karoshi, Depression and Burnout Dr Jonathan Tan Dr Hiroto Ito Dr Jimmy Teo Dr Alex Wong 22 Mediation: the First Port of Call for EX-OFFICIOS Medical Disputes Dr Lee Yik Voon Khoo Yingxiang and Choo Jin Hua Dr Lim Kheng Choon EDITORIAL Opinion OFFICE 24 Abuse of Healthcare Workers Senior Manager Dr Habeebul Rahman Sarah Lim Assistant Manager Exec Series Sylvia Thay President’s Forum 26 Independent Contractor vs Employee Editorial Executive 08 A Quick Review of the Jo-Ann Teo Relationship: Key Legal Points Healthcare Landscape Jonathan Yuen and Francis Chan ADVERTISING AND Dr Lee Yik Voon PARTNERSHIP Li Li Loy AIC Says Tel: (65) 6223 1264 Calendar 29 MOH Healthcare Claims Portal Email: adv@sma.org.sg 10 SMA Events Jun-Aug 2018 (MHCP) – Your One-Stop Claims PUBLISHER Portal for All National Schemes! Singapore Medical Association 2 College Road Level 2, Council News Agency for Integrated Care Alumni Medical Centre 12 Highlights from the Singapore 169850 Honorary Secretary Tel: (65) 6223 1264 Indulge Dr Lim Kheng Choon Fax: (65) 6224 7827 30 Rare Family Getaway Email: news@sma.org.sg Down Under URL: https://www.sma.org.sg 13 2018 SMA Annual General Meeting Dr Chie Zhi Ying UEN No.: S61SS0168E Lee Sze Yong DESIGN AGENCY Oxygen Studio Designs Pte Ltd Event PRINTER 15 The Medico-Legal Seminar on Mental Sun Rise Printing & Capacity Assessment – Caring for Supplies Pte Ltd Persons Lacking Mental Capacity Jasmine Soo Opinions expressed in SMA News reflect the views of the individual authors, and do not necessarily represent those of the editorial board of SMA News or the Singapore Medical Association (SMA), unless this is clearly specified. SMA does not, and cannot, accept any responsibility for the veracity, accuracy or completeness of any statement, opinion or advice contained in the text or advertisements published in SMA News. Advertisements of products and services that appear in SMA News do not imply endorsement for the products and services by SMA. All material appearing in SMA News may not be reproduced on any platform including electronic or in print, or transmitted by any means, in whole or in part, without the prior written permission of the Editor of SMA News. Requests for reproduction should be directed to the SMA News editorial office. Written permission must also be obtained before any part of SMA News is stored in any retrieval system of any nature.
editorial No one would dispute that It could hinder interactions with Singapore is a stressed-out nation our colleagues and our ability to and that working here is stressful. function at work. It may also lead Local work cultures often strive to burnout, with its accompanying Deputy Editor for efficiency and productivity, psychological sequelae. sometimes at the cost of the This month, we feature a series Dr Tan is an associate consultant at the people driving the organisations – of articles focusing on healthcare Institute of Mental Health and has a the workers. worker abuse and burnout. Our special interest in geriatric psychiatry. The healthcare profession is not Feature article is by A/Prof Daniel She is also an alumnus of Duke-NUS exempt from this. Recent social Fung, who is Chairman Medical Board Medical School. Between work and media discourse and erroneous of the Institute of Mental Health (yes, family life, she squeezes time out for publications (#targetzeroabuse, he’s my big boss). In his article, he her favourite pastimes – reading a #factcheck) have probably comments on burnout, the abuse good (fiction) book and writing. touched a raw nerve with my of healthcare workers and possible fellow colleagues, which, when solutions to this phenomenon. In combined with the heavy duties addition, Dr Habeebul Rahman neither of these is something you of clinical work, administrative shares his insights into healthcare would wish on your greatest enemy responsibilities and other factors, worker abuse. (I hope). Nonetheless, these are could lead to a lot of anger, hazards of our profession, and I unhappiness and other negative I’m pleased to also introduce hope that this issue brings more emotions. Worse still, when we Dr Hiroto Ito’s article, which shares clarity and understanding so that ourselves experience abuse from about the Japanese phenomenon we may better help each other and our patients and/or their family of karoshi (death by overwork), our patients. members, what recourse do we especially among physicians in have and where do we turn to for Japan. Locally, Drs Faith Chia and help? While there may be resources Sabrina Lau write about burnout and guidelines within our various among trainees in Singapore and healthcare institutions, they may what our healthcare institutions can be inadequate or there may be do to reduce burnout experienced a lack of awareness about them. by our juniors (also applicable to Not to mention, some of our GP seniors, of course). colleagues may also not be able to Healthcare worker abuse and tap on such institutional sources. burnout are real phenomena. These can therefore cause feelings For those of us on the receiving of helplessness and insecurity. end of abuse (hats off to my A&E Unfortunately, such emotions are colleagues, especially) and/or neither good for us nor our patients. who have experienced burnout, 04 MAy 2018 SMA News
FEATURE Caring forour Doctors Creating Value and Valuing Creation: Text by A/Prof Daniel Fung, Editorial Advisor A/Prof Fung is a psychiatrist who works with These days, it’s not uncommon to read about doctors who have children and committed all manner of crimes, from indecent exposure to voyeuristic adolescents. He is also the underskirt filming and molestation, to drug abuse and drink-driving. And Chairman Medical tragically, even suicide. Just as having the risk of developing physical Board of the Institute illnesses, doctors are equally likely to develop mental ones. There is no of Mental Health and is married to Joyce with five study of the prevalence of mental illnesses among medical practitioners grown up children. He notices in Singapore. A recent paper in Taiwan showed that prevalence of mental that there is an increasing issue of burnout both in his patients illnesses was lower compared to the general population. However, a study as well as among colleagues in Canada suggested that help-seeking behaviour among physicians was and is focusing on helping clinicians find joy in their work. significantly lower. This may be related to stigma and fear of disclosure of what the doctors suffer from until something bad happens. MAy 2018 SMA News 05
Burnout: a state of mental scrutiny. A doctor’s ethical dilemmas healthcare workers, suggesting that exhaustion are publicly debated in courtroom this is not uncommon. settings which focus on transparency. These external pressures work on Beyond the problem of identifiable illness is the problem of well-being. Fearful of the consequences of not the internal ones a doctor faces. Apart Well-being is defined as a continuous following standardised practice, from completing medical school, every process of growing and thriving and physicians become increasingly new doctor, through our development in layman parlance, happiness. There defensive in the way they practise. of the American-style residency have been many stories of unhappy In fact, it is now no longer sufficient training programme, is expected to sit doctors who are struggling with their to practise what everyone else does for a series of formative and summative lives and work. Dr Elisabeth Poorman, (Bolam-Bolitho test); the doctor must examinations to be fully trained and a resident working in Massachusetts, now provide the appropriate treatment qualified. This includes the GP. A paper US, describes this in an interview. advice and information to patients and on residency burnout in 2018 suggests “By the end of my first year of their family (modified Montgomery that our residents have higher levels of residency, I knew I was in trouble. I was test). The recent emphasis by our burnout and lower levels of empathy overwhelmed by the 15-hour days, the Court of Appeal, for the modified compared to their counterparts unbearable sadness of the tragedies I Montgomery test to be considered in the US. A quick review of a few witnessed, my feelings of impotence alongside the Bolam principle, ensures studies across disciplines (eg, internal and my fears of making a mistake. that doctors must work with patients. medicine, palliative care and mental My life was my work and everything The expectation is for the doctor to health) and across professions (eg, else seemed to be falling apart: my empower patients to make meaningful nursing) suggests that this is a system- physical health, my relationships, my decisions in their own care. This wide problem in healthcare. ability to sleep after months of night requires clinicians to spend more time shifts.” This unhappiness can gnaw at explaining to and educating patients, Tackling burnout the doctors and make them think of which adds to the increasing amount death even in the absence of clinical What are the possible solutions to of work that must be done. depression. Hebert Freudenberger, this? The obvious external factors can a German psychologist, coined the be ameliorated. Academics suggest Increasing incidences of reducing workload such as night calls, term burnout in 1974 to describe physician abuse this state of mental exhaustion that improving physical resilience through emanates from professional work. Another issue that doctors and other exercise, and even team building. Burnout can be described in three healthcare professionals face is the One group suggested the importance inter-related symptoms: emotional increasing incidences of abuse. Several of mindfulness and relaxation. Skills exhaustion, depersonalisation (a articles, including a World Health training to manage stress can certainly detached feeling of self which can be Organization report and a 2016 New be taught and included within the deeply disturbing) and a reduced sense England Journal of Medicine review, general competencies that doctors of accomplishment leading to loss suggest that physician abuse is an learn alongside clinical techniques. But of purpose and meaning. Studies of increasing hazard in healthcare. In there is little emphasis on the internal burnout across the world suggest that 2015, a physician in Boston was shot factors that make a doctor. many doctors (between 30% and 70%), dead by the son of a deceased patient, The doctors today have been especially junior ones, have at least sparking widespread discussion on the selected based largely on academic one symptom and the range varies issue. In certain settings, it is a given abilities. Today, all three medical between specialties. that doctors and nurses are regularly schools in Singapore have an Practising physicians today battered physically and emotionally academic criterion as a first cut for face a myriad of challenges. From by irate patients and their family entry. But is the ability to do well in the outside, they must deal with and friends. A local editorial in 2015 examinations a sufficient criteria for increasingly demanding patients who estimated that seven in ten healthcare the identification of the physician are educated, have high expectations workers have faced physical abuse of tomorrow? A study of medical and yet are cost-conscious. The system and that there is generally "significant students in Australia showed that continues to look at human fallibility under-reporting" in this area. Across students have different personality as a way to blame the individual, industries, the healthcare industry is traits that make them vulnerable to often ignoring the system-level far more prone to workplace violence different situations. Personality traits problems that lead to error. In general, than others. If you walk into hospital reflect their characteristic patterns of healthcare professionals and doctors clinics and emergency departments thoughts, feelings and behaviours. have self-regulatory frameworks that today, you will be greeted by signs This suggests that besides the ability are increasingly coming under public that urge you to not abuse our to process information, make accurate 06 MAy 2018 SMA News
diagnoses and other cognitive skills, systemic change using improvement Further readings there is also a need for an evaluation science. Improving care also comprises 1. Eley DS, Leung J, Hong BA, Cloninger KM, Cloninger of the student’s ability to handle caring about improvement. Only CR. Identifying the Dominant Personality Profiles in problems, withstand stress and be with a renewed sense of purpose Medical Students: Implications for Their Well-Being resilient in the face of changing needs will the doctor be able to function and Resilience. PLoS One 2016; 11(8):e0160028. and demands. Some of this can be as an effective member of the 2. Gagné P1, Moamai J, Bourget D. Psychopathology trained but other aspects may be healthcare team focused on building and Suicide among Quebec Physicians: A Nested Case deeply ingrained personality traits relationships – not just externally Control Study. Depress Res Treat 2011; 2011:936327. that should form part of the criteria with patients but just as importantly, 3. Perlo J, Balik B, Swensen S, et al. IHI Framework for identifying suitable candidates to internally with one another. for Improving Joy in Work. IHI White Paper. be doctors in the first place. Cambridge, Massachusetts: Institute for Healthcare As I pondered these issues of Improvement, 2017. The three medical schools use burnout among physicians, I wanted to 4. Kao LT, Chiu YL, Lin HC, Lee HC, Chung SD. a variety of screening measures understand this at my own workplace, Prevalence of chronic diseases among physicians in developed across the world. There the Institute of Mental Health. Over Taiwan: a population-based cross-sectional study. is of course no perfect system, but a the last few years, several studies are BMJ Open 2016; 6(3):e009954. system in which personality profiles suggesting that our healthcare staff face 5. Koh MY, Chong PH, Neo P.S, et al. Burnout, are identified, and strengths and significant stress. This is not surprising psychological morbidity and use of coping weaknesses are recognised from as across the world, mental health mechanisms among palliative care practitioners: A multi-centre cross-sectional study. Palliat Med 2015 the outset, has a better chance of professionals face intense pressures Jul; 29(7):633-42. improving long-term outcomes and of external stress and internal turmoil. 6. Lee PT, Loh J, Sng G, Tung J, Yeo KK. Empathy and predicting the likelihood of burnout. It Working together with our human burnout: a study on residents from a Singapore is also timely that in the last five years, resource and research departments, I institution. Singapore Med J 2018 Jan; 59(1):50-4. the Institute of Healthcare Improvement have noticed a worrying trend of medical 7 Philips JP. Workplace Violence against Health has been increasingly arguing for the leave and attrition by some groups of Care Workers in the United States. N Engl J Med need to have its triple aim of population staff. It would be easy to give simple 2016; 374(17):1661-9. health, cost-effective care and patient reasons such as attractive job prospects 8. See KC, Lim TK, Kua EH, et al. Stress and Burnout satisfaction supplemented by a fourth in other areas of healthcare or the lure of among Physicians: Prevalence and Risk Factors in aim (thereby calling it a quadruple private practice. Along with a group of a Singaporean Internal Medicine Programme. Ann Acad Med Singapore 2016; 45(10):471-4. aim): provider satisfaction. The joy like-minded colleagues, we are starting in work initiative and white paper out on a journey to combat burnout 9. Sikka R, Morath JM, Leape L. The Quadruple Aim: has received widespread recognition by trying to understand the meaning care, health, cost and meaning in work. BMJ Qual Saf 2015; 24(10):608-10. and is not just a touchy-feely appeal and purpose of a public mental health to improving our job satisfaction. service that practises what it preaches. 10. Tan AL, Chia GS, Ng BY, Fong YT. Violence Against Healthcare Staff - A Multidimensional Problem. Ann Instead, it is a clarion call for us to work It is important that in our value-driven Acad Med Singapore 2015; 44(11):511-3. together, ask the question of what gives healthcare system focused on outcomes, 11. Yang S, Meredith P, Khan A. Stress and burnout meaning and purpose, overcome the we create value not only for our patients among healthcare professionals working in impediments and share this across the and population, but one that our a mental health setting in Singapore. Asian J healthcare organisation to develop healthcare providers will also value. Psychiatr 2015; 15:15-20. "Academics suggest reducing workload such as night calls, improving physical resilience through exercise, and even team building." MAy 2018 SMA News 07
PRESIDENT'S FORUM Text by Dr Lee Yik Voon The evolving healthcare Clinic licensees had to register landscape for CorpPass, a digital identity akin to the SingPass but for corporate Long before I was elected as the transactions. Many applicants faced 59th SMA President, doctors multiple rejections and it was only have been facing mounting later that we realise that there were Dr Lee is a GP pressures from all sides. The policy some missing data that hindered practising in changes and various healthcare the registration of clinics. Macpherson. He is developments discussed below are also a member of just a few examples of what has The Enhanced Screen the current National transpired in the recent years. for Life (SFL) is a subsidised General Practitioner health screening programme Advisory Panel. He is a implemented in Community Regulatory issues pet lover at heart who Health Assist Scheme (CHAS) GP is the proud owner of The proposed Healthcare Services a dog, and regularly clinics. However, the massive Act (HCSA) going online by the end feeds neighbourhood response overwhelmed the of 2020 will be replacing our age-old community cats. He existing CHAS submission portal also enjoys playing Private Hospitals and Medical on day one and IT support was not online war games and Clinics Act. With it in place, we will responsive after implementation thinks that playing be moving from premise-based for months; all while clinic Pokemon Go is a good licensing to service-based licensing. form of exercise. licensees were still learning the Being one of the few countries workflow of the scheme and in the world to have the National claims submission procedure. Electronic Health Record (NEHR), the HCSA aims to make it a Medical practice requirement for all doctors to In 2016, the Health Insurance contribute patients’ data to it, with Task Force studied the rising a hefty penalty to be imposed on costs in healthcare over the years those who refuse to comply. and released their report and 08 MAy 2018 SMA News
recommendations. One of the causes from the comfort of their homes that we can treat our patients and was attributed to the increase in or offices, and have electronic make the right judgements to the doctors’ fees. When SMA was forced medical certificates and medication best of our ability. to withdraw our Guideline on Fees in couriered to them. However, Secondly, we need to have a 2007, we warned that doctors’ fees are doctors who signed up for telemedicine services aware of training curriculum with a heavier will rise as there is no longer a guide on what constitutes overcharging. the perils of prescribing medicine emphasis on ethics instead of “just Nevertheless, we welcome the without physically examining getting the job done”. It is sad upcoming implementation of the a patient? The SMC ECEG and that the art of medicine may no new fee benchmarks to guide our National Telemedicine Guidelines longer be relevant if science-based charging of medical fees. both strongly emphasise that medicine takes over. However, it the standards in telemedicine may not surprise us that the art of Third-party administrators consultations should be similar to medicine would be able to hold its (TPAs) have limited the way we those of face-to-face consultations. own against the head-on charge of practise medicine by controlling costs and restricting who we can Another concern is with how AI in medicine. refer our patients to under their artificial intelligence (AI) could Thirdly, we need to constantly schemes. With the revised version potentially replace doctors. It upgrade ourselves both formally of the Singapore Medical Council is said that AIs are now capable and informally. As medicine (SMC) Ethical Code and Ethical of collating and analysing data progresses with time, we as Guidelines (ECEG), TPAs no longer from medical libraries worldwide, practitioners of medicine should calculate administrative fees simulating human emotions and be cognisant of the changes based on a percentage of the bill performing deep learning. that medicine is undergoing and but must use a fixed quantum, upgrade our knowledge in parallel. and this has worked well so far. Effecting change Never give up on yourself and It was a harrowing experience Hence, it is definitely not surprising never think that you are too old to for doctors: some resigned from why some of my contemporaries learn new tricks. Don’t be afraid to various TPAs at short notice while have given up their medical practice ask “stupid” questions, for we would some re-joined after TPAs changed to work as locums, go into early the way they justify and calculate be fools to ignore our ignorance retirement or move out of the medical when holding critical responsibility administrative charges. field entirely. How can we make as practising doctors. Be aware With regard to medical the practice of medicine viable and of the changes around us and be negligence cases, the modified satisfying so that we can continue to active in trying to contribute to the Montgomery test was introduced. practise evidence-based medicine, improvements in our society. This test considers whether the provide integrated and team-based patient has received useful medical care, and make it an attractive career Fourthly, we need to open information that was material to option to our juniors? our eyes and not just stay within him/her especially with regard Some things will have to give the confines of our silos and our to consent. This is as opposed to as we are not perfect. Is doing our comfort zones. The fresh air, warm the commonly accepted Bolam- best and in good faith no longer smiles and bright sunshine will help Bolitho test that is still applicable to acceptable? I think the key is that to invigorate us, the changes will treatment and diagnosis. we need to know what is the best intrigue us, and hopefully, we will Additionally, patients want to be that we can do for our patients in turn be able to give our patients empowered in the decision-making and refer the rest to those who are the best advice we can. process in the treatment and better at it. By doing some of the items listed management of their conditions. Firstly, we need all stakeholders above, we as medical doctors can They access the internet for related to be realistic and pragmatic in renew our efforts to remain relevant medical information and challenge their expectations of medical in our society. We should engage their doctors with the information doctors. Doctors are human too; actively with various stakeholders gathered. However, are they able we have our basic needs, as well as and prevent problems by identifying to determine the reliability of the our moments of weakness. We will and solving them “upstream”. information or news? do our utmost for our patients but we also have to satisfy our basic Lastly, do share warmth, Technological advances knowledge and collegiality with needs and protect ourselves from Advancements in technology have burnout. We need to take care of your friends and colleagues because given us telemedicine, with the ourselves well before we can take our fraternity can only be strong if expectations of convenience to care of others well. If we are in a we help one another to get out of patients as they consult doctors compromised state, I do not think the rut and move forward. MAy 2018 SMA News 09
CALENDAR SMA EVENTS Jun–Aug 2018 CME DATE EVENT VENUE WHO SHOULD ATTEND? CONTACT POINTS CME Activities 24 Jun Family Medicine and All Shirong/Margaret 6223 1264 BCLS and CPR+AED SMA Conference Room 2 Sun Specialities cpr@sma.org.sg 30 Jun Medical Expert Witness Training Mr Roland Lim 6593 7884 State Courts 2 Doctors Sat (Day 2) mewt@ams.edu.sg 7 Jul Medical Expert Witness Training Mr Roland Lim 6593 7884 State Courts 2 Doctors Sat (Day 3) mewt@ams.edu.sg Novotel Singapore Aspiring and Current 14 Jul Taking the Plunge – Jasmine 6223 1264 Clarke Quay, Level 5, 2 Practice Owners, Clinic Sat Going into Private Practice jasminesoo@sma.org.sg Cinnamon Room Managers and Staff 15 Jul Family Medicine and All Shirong/Margaret 6223 1264 BCLS and CPR+AED SMA Conference Room 2 Sun Specialities cpr@sma.org.sg Clinical Directors, Heads of 18 Aug Departments, Programme Jasmine 6223 1264 Medical Professionalism (Basic) TBC 2 Sat Directors and Core Faculty jasminesoo@sma.org.sg of Residency Programmes 19 Aug Family Medicine and All Shirong/Margaret 6223 1264 BCLS and CPR+AED SMA Conference Room 2 Sun Specialities cpr@sma.org.sg Decipher the Clinic Aspiring and Current 25 Aug Management System and Jasmine 6223 1264 TBC 2 Practice Owners, Clinic Sat Be Ready for the National jasminesoo@sma.org.sg Managers and Staff Electronic Health Record Non-CME Activities 27 Jun SMA Annual Golf Tournament Azliena 6223 1264 Raffles Country Club NA SMA Members and Guests Wed 2018 liena@sma.org.sg 10 MAy 2018 SMA News
SMA ANNUAL GOLF TOURNAMENT 2018 Date: Wednesday, 27 June 2018 Time: R egistration starts from 12 pm (Shotgun will start at 1.30 pm) Venue: Raffles Country Club Dear c ollea g u es a n d f r ien ds, This year, th e SMA Annu al Gol f To urn ament w ill be h el d a t Ra ff les Co u ntry Cl ub's c h allen gin g 18-h ole Lake Co urse. With the generous support o f sponsors, you can look forward to: • The GP versus Specialist Competition (top 5 + 1 [lady] scores from each group) • The “Friends o f SMA trophy" (for non-doctors) • T he ch ance o f winning the hole-in-one prize, a Mercedes-Benz E 200 AVANTGARDE sponsored by Daimler South East Asia Pte Ltd • Exciting gol f ing and lucky draw prizes • A sumptuous dinner • Goodie bags with attractive door gi fts • Last but not least, an enjoyable day o f gol f ing with friends Don’t miss your last ch ance to play at Ra ff les Country Club as they will be closing to make way for new developments. Wait no l o n g er! Sign up now and encourage your friends to join us at the SMA Annu al Gol f Tournament 2018. Register now at https://www.sma.org.sg/gol f . Registration closes on 15 J u ne 2018. See you there! Yours sincerely, Dr Chan Kwai Onn Convenor, SMA Annual Golf Tournament 2018 Main Sponsor: Hole-in-One Sponsor:
council news Report by Dr Lim Kheng Choon Dr Lim is the Inaccurate article on ongoing efforts and initiatives in primary Honorary MOH’s conclusion on higher care transformation. Secretary of insurance claims SMA’s 1st Vice President, Dr Wong Tien the 59th SMA Hua, is currently SMA’s representative on Council. He On 25 March 2018, a newspaper article is currently by Ms Salma Khalik alleged that “the this panel. an associate [Ministry of Health] MOH concluded that consultant much of the higher claims was the result Singapore Resuscitation and at Singapore of overcharging and overtreatment by First Aid Council General Hospital. doctors in the private sector.” The National Resuscitation Council and SMA immediately wrote to MOH to National First Aid Council have merged seek confirmation and clarification on to form the new Singapore Resuscitation the allegations relating to higher claims and First Aid Council (SRFAC), with effect from policyholders with Integrated from 1 April 2018. Shield Plans and full riders. MOH A/Prof Lim Swee Han, SMA’s subsequently clarified in an official current representative to the National reply that “MOH has never drawn such a Resuscitation Council, is now the chairman conclusion or made statements alluding of the SRFAC. We would like to congratulate to this view.” A/Prof Lim on his new appointment. During this period, several SMA Council Members also met with a group SMA seminar on useful tax of concerned SMA Members regarding pointers for doctors the allegations. The false statement was The “Tax Obligations on Medical subsequently clarified as incorrect by Practice” seminar was held on 31 The Straits Times on 30 March 2018 in the March 2018 and was attended by 86 “What It Should Have Been” section. participants. SMA will continue to be vigilant The participants were informed for fake news and advocate for both about tax obligations; possible business patients and members. arrangements for clinics and their related To view both SMA’s letter and MOH’s tax implications; the latest Budget reply on this matter, please visit https://bit. 2018 highlights; implementation of ly/2r2PQCn. information technology systems; and services offered by the Employment and Participation in the Employability Institute. Also covered National General Practitioner were tips on how to better manage a Advisory Panel medical practice, obligations for self- SMA was invited by MOH to participate in employed doctors and the importance of the National General Practitioner Advisory keeping proper records. Panel. The panel comprises private and To find out more about courses public primary care providers, and is set organised by SMA, please visit https://bit. up to develop strategies and support ly/2Fc8wED 12 MAy 2018 SMA News
2018 SMA Annual General Meeting COUNCIL NEWS Text by Lee Sze Yong, Manager, Council Support Dr Lee Yik Voon was elected as SMA to meet the proposed target of $450,000. Elections for the 59th SMA Council President during the SMA Annual These donations are mainly used to were then conducted. Dr Ng Chew Lip, General Meeting (AGM), held at the provide support for the living expenses a new member to the SMA Council, Alumni Medical Centre on 15 April 2018. of needy medical students across all also made a short introduction. Dr Ng is Outgoing President Dr Wong Tien three local medical schools. currently an ENT associate consultant in Hua began the proceedings by thanking Members present affirmed the SMA the public sector. The SMA Council looks SMA Members for attending the AGM. Council’s proposal to elect Minister forward to serving members and the He highlighted several important for Health Mr Gan Kim Yong as an medical community, for the betterment developments in 2017, including the SMA Honorary Member. The Honorary of healthcare for all Singaporeans. inception of the Ministry of Health’s Fee Membership was conferred during the Benchmarks Advisory Committee (of SMA Annual Dinner held on 12 May 2018. which SMA is a member of), successful Members present also affirmed the Legend advocacy efforts by the three professional re-appointment of the following members bodies (Academy of Medicine Singapore, Standing (from left): Dr Woon Yng Yng Bertha, as trustees for the SMA Trust Fund for a Dr Lee Hsien Chieh Daniel, Dr Chan Teng Mui College of Family Physicians Singapore three-year term from 2018 to 2021: A/Prof Tammy, Dr Tan Tze Lee, Dr Chong Yeh Woei, and SMA) on managed care issues, Cheong Pak Yean, Dr Lee Pheng Soon, Prof Dr Wong Chiang Yin, Dr Ng Chew Lip, Dr Noorul and the organisation of the inaugural Low Cheng Hock, Dr Tan Kok Soo and Dr Fatha As’art Singapore Medical Week by SMA. Tan Yew Ghee. Sitting (from left): Dr Anantham Devanand, Dr Wong also thanked the various Also brought up during the AGM was Dr Lim Kheng Choon, Dr Wong Tien Hua, SMA representatives for volunteering Dr Lee Yik Voon, Dr Toh Choon Lai, Dr Loo Kai the impending expiry of SMA’s lease Guo Benny, Dr Ng Chee Kwan their services and the secretariat staff for with the Alumni Association (AA) at 2 ensuring the smooth operations of SMA. Not in picture: A/Prof Chin Jing Jih, Dr Lee College Road, including the chronology Pheng Soon, A/Prof Tan Choon Kiat Nigel, He highlighted that it was a pleasure and of communication with AA. Adj Prof Tan Sze Wee, Dr Tan Yia Swam honour to serve as SMA President for the past three years. Honorary Secretary Dr Lim Kheng 59th SMA Council • 2018-2019 Choon referred members to the SMA Annual Report 2017/2018, which is themed President Honorary Secretary Council Members Dr Lee Yik Voon Dr Lim Kheng Choon Dr Chan Teng Mui Tammy “Stronger Together”. Next, Honorary A/Prof Chin Jing Jih Treasurer Dr Loo Kai Guo Benny presented 1st Vice President Honorary Assistant Secretary Dr Chong Yeh Woei Dr Wong Tien Hua Dr Anantham Devanand the accounts for SMA, highlighting a Dr Noorul Fatha As’art surplus of $315,000 for 2017. 2nd Vice President Honorary Treasurer Dr Lee Hsien Chieh Daniel Dr Toh Choon Lai Dr Loo Kai Guo Benny Dr Lee Pheng Soon Adj Prof Tan Sze Wee, Chairperson of Dr Ng Chew Lip Honorary Assistant Treasurer SMA Pte Ltd (SMAPL), highlighted SMAPL’s A/Prof Tan Choon Kiat Nigel Dr Ng Chee Kwan main role of investing returns from SMA’s Adj Prof Tan Sze Wee surplus. SMAPL recently invested another Dr Tan Tze Lee $1 million into the investment portfolio. A Dr Tan Yia Swam Dr Wong Chiang Yin donation of $78,000 was also made to the Dr Woon Yng Yng Bertha SMA Charity Fund (SMACF). Dr Wong Chiang Yin, one of the SMA Members can access the full AGM minutes by logging into their membership portal at: SMACF board members, highlighted the https://bit.ly/2ra0xTz. need for SMACF to raise more donations MAy 2018 SMA News 13
CPR COURSES for Medical Professionals Venue: Course fee Member NON-MEMBER Singapore Medical Association 2 College Road, Level 2, Alumni Medical Centre AED $80.25 $128.40 Singapore 169850 Basic Cardiac Life Support (BCLS) (re-certification) + $149.80 $256.80 Course ContentS: AED • The Chain of Survival BCLS (re-certification) $80.25 $128.40 • Adult One-Rescuer Cardiopulmonary Resuscitation (CPR) / Adult Two-Rescuer CPR BCLS (full course) $128.40 $214.00 • Adult Foreign Body Airway Obstruction • Guidelines for Proper Chest Compression Course Time DATE • Adult Recovery Position BCLS (full course) 9 am to 4 pm • Child One-Rescuer CPR BCLS (re-certification) 9 am to 1 pm 24 June, 15 July • Child Foreign Body Airway Obstruction and 19 August • Infant One-Rescuer CPR BCLS (re-certification) + AED 9 am to 6 pm 2018 • Infant Foreign Body Airway Obstruction AED 2 pm to 6 pm • Application of Automated External Defibrillator (AED) CME Points: 2 to 4 The Certification Card is valid for two years. Please return this slip for CPR Courses for Medical Professionals to Shirong, Singapore Medical Association, 2 College Road, Level 2, Alumni Medical Centre, Singapore 169850. Tel: 6223 1264, fax: 6224 7827 or email: cpr@sma.org.sg. A confirmation email will be issued to all applicants. Please let us know if you have a medical condition or old injury. Date (please select your preferred slot) 24 June 2018 15 July 2018 19 August 2018 Name: NRIC no.: MCR no.: Age: Address: Profession: Contact no.: Please register me for (please tick whichever is applicable) BCLS (full course) BCLS (re-certification) BCLS (re-certification) + AED AED
The Medico-Legal Seminar on Mental Capacity Assessment Caring for Pers ns EVENT Lacking Mental Capacity Text by Jasmine Soo, Executive, Event and Committee Support The Medico-Legal Seminar on Mental also advised that if the patient is unable Topics Covered Capacity Assessment, a collaboration to Understand, Retain, Weigh and between the SMA Centre for Medical Communicate the information (URWC), Persons with Ethics and Professionalism (SMA CMEP) he/she is deemed unable to make a Intellectual Disabilities and the Ministry of Social and Family decision for himself/herself. • Introduction to Persons with Development (MSF), held two runs on The session also included a checklist Intellectual Disabilities 30 September 2017 and 14 April 2018 for assessing mental capacity, the Mental – Dr T Thriumoorthy at the Health Promotion Board with Capacity Assessment Framework and • Background of Persons with 47 and 83 participants, respectively. a role play session. During the role Intellectual Disabilities Participants hailed from varying play session led by Ms Lim Hui Min, – Dr Bhavani Sriram specialties including general practice, participants learnt how to assess patients psychiatry, paediatrics and neurology. lacking capacity and what should be • Assessing Mental Capacity with the Assessment Tool Both runs covered topics relevant included in a medical report. – Dr Giles Tan Ming Yee to Persons with Intellectual Disabilities The seminars ended on a great (PWIDs), while the latter had an additional note after a fruitful panel discussion, • Overview of Mental Capacity afternoon session covering topics relevant Assessment for Doctors as participants leave with improved to both PWIDs and dementia patients. knowledge on the topic. – Dr Wei Ker-Chiah During the morning sessions, a video We would like to thank the Caring for Persons with Diminished clip of a mental capacity assessment organising committee for their Capacity (Temporary/Fluctuating) consultation between a patient and Dr tremendous effort and all our speakers • Introduction and Overview Bhavani Sriram was shown. Referencing for taking time to share their expertise. on Caring for Persons with it, Dr Giles Tan provided participants with Last but not least, we would also Diminished Capacity a step-by-step guide on how to utilise the like to thank the following Voluntary – Dr T Thriumoorthy Mental Capacity Assessment Tool – a tool Welfare Organisations (VWOs) for developed in 2017 by the SMA and MSF supporting the event: Cerebral Palsy • Overview of Dementia and to assist doctors in filling up the Medical Alliance Singapore, Down Syndrome Clinical Aspects of Temporary Report (Form 224). Association and Association for Persons Fluctuating and Permanent Loss This session helped participants to with Specials Needs. The booths they of Capacity better understand the Mental Capacity set up helped to raise awareness of – Dr Bharathi Balasundaram Act and the assessing of mental capacity, what these organisations do for PWIDs • LPA Certification and Mental and guided them on making good among the doctors. Capacity Assessment clinical judgements in the area of – A/Prof Goh Lee Gan mental capacity. Legend • Mental Capacity Assessment The afternoon session emphasised Reports for the Courts 1. Speakers and panellists. L to R: Dr Giles Tan the five statutory principles in protecting Ming Yee, Dr T Thirumoorthy, Dr Bhavani – Ms Lim Hui Min persons who appear to lack capacity and Sriram, A/Prof Ruby Lee and Dr Wei Ker-Chiah 1
Celebrating EVENT the Artistry behind Timepieces Text by Mellissa Ang, Assistant Manager, Membership Services On 7 March 2018, SMA, in great length about his personal partnership with TAG Heuer, relationship with watches over “This year’s SMA Watch organised an exclusive SMA the ages, from his first TAG Heuer Appreciation Night made a Watch Appreciation Night for SMA quartz watch that was gifted to him welcome return for watch Members. Organised for the second by his father, to the luxury brand’s enthusiasts. Following last year running, the event allowed Tiger Woods golf watches that he SMA Members the opportunity to purchased for his wife and mother. year’s discussion with immerse themselves in the intricate The managing editor of watch Dr Bernard Cheong, Mr Timmy details of valued timepieces and magazine Timewerke emphasised Tan gave us a light-hearted appreciate their history and value. that beyond the price tag attached look at his horological journey During the first edition of this to luxury watches, it is important to appreciate the story behind each from childhood through his event held in 2017, watch collector and horologist Dr Bernard Cheong timepiece and ensure that one’s teens and subsequently into shared with his medical colleagues watches are properly maintained. his adult years collecting about his love for the artistry and SMA hopes that such networking some memorable timepieces. workmanship behind TAG Heuer’s sessions, organised in collaboration Let’s hope this will be a yearly classic timepieces and its then newly with external partners such as TAG launched Connected smartwatch. affair that all SMA watch Heuer, will be able to provide reprise Dr Cheong, who is an SMA Member, from the daily grind of clinical geeks can look forward to.” even distributed signed posters work and increase opportunities to – Dr See Hock Chuan that featured close-up shots of the catch up with colleagues in a more mechanics and gears behind casual setting. Look out for other a watch. networking sessions organised Legend This year, veteran watch specially for you in the second half 1. SMA Members and guests listening journalist Mr Timmy Tan spoke at of 2018! intently to Mr Timmy Tan at TAG Heuer’s Wisma Atria boutique 1
EVENT ervices er, Mem bership S nt M a n a g g, Assista ellissa An Text by M Dark clouds, thunder and lightning the championship title from the Dr Poh for his saves and deflections dominated the skies overlooking The get-go, with the former surprisingly that were out of this world, and which Cage Sports Park on 1 April 2018, just achieving consecutive wins even placed SingHealth 1 team at its 2nd as the 44th SMA-Goldplus Universal after the weather took a turn for the runner-up position. The top scorer Inter-Hospital Soccer Tournament kicked worse. After enduring six gruelling of the 44th SMA-Goldplus Universal off its first two matches of the day. Heavy matches over a three-hour time frame, Inter-Hospital Soccer Tournament was rain soon pelted down onto the pitches, the TTSH team eventually claimed awarded to Dr Kenneth Leong from halting the games just as they started. the championship title, proving that TTSH, for his stunning scoresheet of What an April Fool’s prank! their poor performance at the 2017 four goals in this competition. inter-hospital soccer tournament was We would like to thank Goldplus The soccer players, representing a thing of the past. Earning the most seven hospitals and private practices, Universal Pte Ltd for their generous match points, they emerged victorious sponsorship of the players’ jerseys and sought refuge under the shelters set up over the defending champions – KTPH, tournament balls, as well as Red Bull beside the pitches and hoped for the who ended up in the 1st runner-up Singapore for their much appreciated lightning alert to be lifted and rain to position instead. The SingHealth 1 supply of drinks. subside. Thankfully, the rain eased into team gave TTSH and KTPH teams a run a drizzle in under half an hour and the for their money with their goalkeeper, players eagerly returned to the pitches Dr Poh Kai Chin, saving countless goal Legend to pit their skills against their colleagues’ attempts by their opponents. By the 1. The TTSH champion team after fighting hard and vie for the championship title. end of the tournament, even players to clinch the title from other teams were applauding 2. The KTPH team all ready for the tournament This year’s inter-hospital soccer tournament adopted a different game format, away from the round-robin No. of Team Results No. of goals system that was previously used to game points determine the winning team. All seven Tan Tock Seng Hospital Champion 11 8 teams had the privilege to play against every other institution as a result, Khoo Teck Puat Hospital 1st Runner-up 11 4 which translated to consecutive back- breaking matches amid the already SingHealth 1 2nd Runner-up 10 4 uncooperative rainy weather. Private Practice 4th Placing 9 2 Poor weather conditions and slippery pitches resulted in multiple SingHealth 2 5th Placing 6 0 tied games and neck-to-neck match points. Tan Tock Seng Hospital (TTSH) Singapore Armed Forces 6th Placing 4 2 and Khoo Teck Puat Hospital (KTPH) National University Health System 7th Placing 3 0 teams were strong contenders for 1 2 MAy 2018 SMA News 17
INSIGHT When the first residents started asking for time off from training because they felt burnt out, we secretly thought that they were, you know, weak. It must be the new generation; they didn’t make them like they used to in the days when housemen could do every other night call with no post-calls and still come back asking for more. However, it didn’t stop at those first few. There were those who were just “sian” (Hokkien for weariness) with life, but there were also those who broke down at a “how are things going?”, those who could not find anything left in themselves to give to those they were caring for and those who had gone beyond burnout into depression. It was then that we comprehended that burnout is a very real thing and wondered what the system was doing to our young, bright trainees. Burnout in In Prof Christina Maslach’s words, burnout is “an erosion of the soul caused Young Doctors – by the deterioration of one’s values, dignity, spirit and will”. The Maslach Burnout Inventory (MBI) measures three dimensions of burnout: emotional exhaustion, depersonalisation and personal accomplishment.1 Symptoms range from fatigue, lack of motivation and disinterest in patients, to physical symptoms and absenteeism. Clearly this does not bode well for both the patient and the physician. A distracted physician who is not paying attention to details is likely to make mistakes; there may be the lack of ability to engage and develop personal connections with patients, and absenteeism and Text by Dr Faith Chia and Dr Sabrina Lau attrition will adversely affect trained manpower. The physician may seek unhealthy coping mechanisms that lead to health problems and their relationships Dr Chia is a senior Dr Lau is a geriatric consultant in the medicine senior with family and friends may suffer. Department of resident and a Rheumatology, Allergy chief resident in A cause for concern and Immunology of the NHG Internal Tan Tock Seng Hospital. Medicine Residency Worryingly, burnout appears to be on She is actively involved Programme. As head the rise. The 2017 Medscape Lifestyle in undergraduate and of Resident Affairs, she Report showed that the percentage postgraduate education leads cohesion and of burnout had increased from 2013, and has been the education events, and programme director serves as the bridge with emergency medicine, obstetrics of the NHG Internal between residents and gynaecology, family medicine and Medicine Residency and faculty. When internal medicine being the top four Programme since 2014. not at work, she can specialties affected.2 Burnout rates in She keeps sane by reading be found soaking up US physicians are up to 54.4% with voraciously and trying to vitamin D playing reach her toes at yoga. beach volleyball. higher rates in residents, fellows and early career physicians.3,4 The situation is 18 MAy 2018 SMA News
similar in Singapore; both the SingHealth imperative. Recent systematic reviews Healthcare Improvement’s white paper residency and the National University have shown that tackling burnout described, it is time to go back to the Health System have published studies does not rest solely on the individual’s anchor of “what matters to you?”11 It citing ranges between 71.8% to 80.7% shoulders and a shared responsibility may be difficult to remember this in in at least one MBI burnout domain.5,6 with both individual and organisational the middle of fighting with computer In the National Healthcare Group (NHG) interventions works best.9 systems that hang, demanding patients residency, the preliminary results of an It is also essential to create meaningful and endless tedious administrative tasks. ongoing study presented at the Asia social connections and group However, we are confident that each Pacific Medical Education Conference identification. One of the struggles we of us had a good reason that led us to 2018 found that 64.3% of internal face as the number of trainees increase our pursuit of medicine, and if we keep medicine residents are at risk of clinically significantly is that people become lost holding on to this conviction, while significant burnout, with ranges of 46.7% in a system where they rotate through practising self-care and self-compassion, to 61.8% in other specialties.7 Numbers many departments and hospitals at we will not only help ourselves but also like these tell us that burnout is not a short intervals. Our programme seeks become role models to our juniors, problem of a few individuals with acopia; to address this by creating smallness demonstrating that the career we have it is a systemic issue. in bigness – creating “houses” for chosen is truly worthwhile. Studies have suggested that multiple the residents with peer leaders and factors contribute to physician burnout, housemasters to increase social References including excessive workload with support and a sense of identity. In true 1. Maslach C, Jackson SE, Leiter MP. Maslach increasing patient demands, struggles to Singaporean fashion, most events centre Burnout Inventory. 2nd ed. Palo Alto, CA: achieve work-life balance, inefficiencies in on food, but we also use the “houses” to Consulting Psychologists Press, 1986. poorly designed systems, lack of autonomy compete in (mostly intellectual) games. 2. Peckham C, Grisham S. Medscape lifestyle over schedules and clinical decisions with We focus on interactions outside of the report 2017: Race and ethnicity, bias and burnout. increasing automated guidelines, the use work environment, for example in art, January 11, 2017. Available at: http:// www. of electronic health records resulting in sports and community service. We feel medscape.com/sites/public/lifestyle/2017. less time interacting with patients, and an that a formal structure of support is 3. Shanafelt TD, Hasan O, Dyrbye LN, et al. overall erosion of the meaning of work.8 integral to identifying and helping those Changes in Burnout and Satisfaction With Work- in need. We have built in buddy systems, Life Balance in Physicians and the General US Locally, many specialties require residents Working Population Between 2011 and 2014. Mayo to complete both US and UK examinations, longitudinal mentorships by faculty, and Clin Proc 2015; 90(12):1600-13. resulting in higher examination burdens. have also engaged a psychiatrist to whom 4. Dyrbye LN, West CP, Satele D, et al. Burnout In internal medicine, that comes up to residents can either approach informally among U.S. medical students, residents, and seven major examinations within a three- for aunt agony chats or be referred to for early career physicians relative to the general U.S. year residency. NHG’s Resident Wellness triage for psychological support, with full population. Acad Med. 2014; 89(3):443-51. Workgroup also identified factors confidentiality promised. 5. See KC, Lim TK, Kua EH, et al. Stress and Burnout such as the burden of administrative among Physicians: Prevalence and Risk Factors in tasks, fear of making mistakes, anxiety How can each of us help? a Singaporean Internal Medicine Programme. Ann Acad Med Singapore 2016; 45(10):471-4. over future career progression and Many of us are probably guilty of not concerns over physical safety in certain 6. Lee PT, Loh J, Sng G, Tung J, Yeo KK. Empathy taking as good care of ourselves as we and burnout: a study on residents from a work environments (eg, emergency should. Learning how to incorporate Singapore institution. Singapore Med J 2018; department) where cases of assault self-care skills into our practice can 59(1):50-4. may occur. improve our well-being. Individual 7. Lau S, Kosim S, Hsu J, Lim WP, Chia FL. Burnout physicians may benefit from planning in Residents and Program Directors: A Study on How can institutions help? opportunities to exercise, learning and Prevalence, Factors and Interventions in a Tertiary practising mindfulness and emotional Hospital in Singapore. Oral Presentation at the So what can be done about this looming 15th Asia Pacific Medical Education Conference; epidemic? We think that the first thing awareness, and having a reflective 10-14 Jan 2018, Singapore. we need to do is talk about it. Talk about practice. Mindfulness is one of the 8. Shanafelt TD, Dyrbye LN, West CP. Addressing it so that physicians who are burnt out interventions that have been shown Physician Burnout: The Way Forward. JAMA 2017; will know that they are not alone, that to improve cases of burnout.10 Many 317(9):901-2. it is not a shameful secret and soldier institutions offer group practice sessions 9. West CP, Dyrbye LN, Erwin PJ, Shanafelt TD. on until they run out of reserves, and so and our programme is embarking on a Interventions to prevent and reduce physician that those at risk will be able to reverse study to look at whether a mindfulness- burnout: a systematic review and meta-analysis. it. Talk about it to the faculty and equip based stress reduction course can reduce Lancet 2016; 388(10057):2272-81. them so that they can identify the burnout in residents. 10. Goodman MJ, Schorling JB. A mindfulness symptoms of burnout and be able to course decreases burnout and improves well- Finally, and possibly most importantly being among healthcare providers. Int J Psychiatry give good advice. Talk about it to senior (although we have spent the whole Med 2012; 43(2):119-28. management because an engaged article speaking about burnout), we 11. Perlo J, Balik B, Swensen S, et al. IHI Framework leadership and institutional commitment should shift towards talking about joy in for Improving Joy in Work. IHI White Paper. to building supportive systems through work. Medicine has always been thought Cambridge, Massachusetts: Institute for quality improvement strategies is of as a calling, and as the Institute of Healthcare Improvement, 2017. MAy 2018 SMA News 19
INSIGHT Overwork-Related Disorders: Karoshi, Depression & Burnout Text by Dr Hiroto Ito Karoshi of cerebrovascular/cardiovascular Mental health in overwork- Karoshi (過労死) – death (死: shi) due diseases (Figure 1). A recent meta- related disorders analysis confirmed that long working to overwork (過労: karo) – has been In 2014, the Research Center for hours are associated with a high risk recognised in Japan for five decades. Overwork-Related Disorders was of cerebrovascular/cardiovascular This phenomenon has since spread to established following the enactment diseases, especially stroke.1 The South Korea and other Asian countries, of the Act on Promotion of Preventive Japanese government has proposed and recently to Western countries such Measures against Karoshi and Other capping overtime at 80 hours per as France. Karoshi is the fatal outcome Overwork-Related (Health) Disorders. month and this new limit could prevent of overwork-related disorders, which are Based on a summary of diagnoses overwork-related cerebrovascular/ typically categorised into two groups: among compensated cases of cardiovascular diseases in most workers. vascular (cerebrovascular/cardiovascular) occupational mental disorders by gender However, this might not address some diseases and mental disorders. over a five-year period, rates of mood overwork-related mental disorders Work-related suicide or suicide because 39% of workers with mental disorders, post-traumatic stress disorder attempts, known as karo-jisatsu disorders overworked less than 80 hours (PTSD) and adjustment disorders in male (suicide from overworking), is a serious per month. (female) workers with mental disorders issue for families and the society. Karo-jisatsu is defined as the fatal Figure 1 Workers' compensation certifications by overtime hours (2016) outcome of workers who suffer from overwork-related mental disorders in Japan. If a worker could receive Cerebrovascular/ appropriate support and return to cardiovascular work after treatment, it would be diseases beneficial not only for the worker (n = 260) Overtime of 80 hours and and family members, but also for the longer per month employer and society. The indirect costs of suicide are much higher than Mental disorders (n = 498) the direct costs of supporting workers with suicidal ideations. 0% 20% 40% 60% 80% 100% How do long working hours affect people’s health and mental health? Data http://www.mhlw.go.jp/stf/houdou/0000168672.html collected from workers’ compensation certifications in 2016 showed that 80 Mean hours of overtime per month hours or more of overtime per month
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