The State of the Healthcare Workforce - AAPPR
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RE CRU I T M E N T, O N B OA R D I N G A N D R ET EN T I ON The State of the Healthcare Workforce Featured Articles: Introducing the Association for Advancing Physician and Provider Recruitment (Page 8) Meeting Recruitment Targets During the Provider Shortage (Page 12) Utilization of the IMG Workforce in U.S. Physician Recruitment (Page 19)
Contents President’s Corner............................................................................................................................................... 4 Letter from the Chief Executive Officer............................................................................................................... 5 Letter from the Editor........................................................................................................................................... 6 Introducing the Association for Advancing Physician and Provider Recruitment............................................ 8 AAPPR is Embracing the Future!.......................................................................................................................11 Meeting Recruitment Targets During the Provider Shortage..........................................................................12 Not Just One Silver Bullet..................................................................................................................................16 Utilization of the IMG Workforce in U.S. Physician Recruitment.....................................................................19 Physician Visa Information................................................................................................................................24 AAPPR Buyers Guide..........................................................................................................................................26 2019 In-House Physician Recruitment Processes Report..............................................................................36 Affiliate News and Updates................................................................................................................................38 Committee Chairs and Project Leaders............................................................................................................39 Board of Directors..............................................................................................................................................40 The Medicus Firm and Doximity Join AAPPR as Strategic Corporate Partners..............................................43 AAPPR Fellows, Diplomates and Associates....................................................................................................44 Improving Your Locum Tenens Credentialing Process.....................................................................................46 Key Points to Recruit More Physicians Now.....................................................................................................50 Can Move Benefits Impact Recruitment?.........................................................................................................52 Does Your Recruiting Need a Facelift?.............................................................................................................55 How to Find a Top Quality Locum Tenens Provider Every Time.......................................................................57 AAPPR Team Members......................................................................................................................................59 Reprint Policy......................................................................................................................................................59 SPRING 2019 ROAR │ 3
President’s Corner Frank Gallagher Director of Provider Recruitment, Christiana Care Health System Given what all of us do for a living, I suspect none will be terribly minimum wage policies that will pay employees at levels above surprised to learn that 70 percent of Americans believe health care what is currently mandated by respective state and federal laws. is in a ”state of crisis,” according to a recent Gallup poll. At the same time, the health care industry continues to perform as an important, Additionally, the American Association of Medical Colleges continued primary driver in today’s overall healthy economy. According to the its prediction of the ongoing physician shortage, estimating by 2030 US Bureau of Labor Statistics, the health care industry added 50,200 that demand will exceed supply by a range of 42,600 to 121,300 jobs in December 2018, representing an increase from the 32,100 physicians. A few assumptions in play here include an increase in the healthcare jobs added during the previous month – and, during 2018, use of Advanced Practice Clinicians, greater use of retail clinics, and overall healthcare employment increased by 346,000 jobs, up from delays in the retirement plans for older physicians. As we know, this an increase of 284,000 jobs in 2017. last point is important given 44 percent of active physicians in 2017 were age 55 or older – again, according the AAMC. And while I’m A quick look at a sampling of recent headlines, however, provides a citing AAMC statistics, let’s not forget the growing female physician deeper dive into a few of the changes that are underway across the workforce that now represents more than one-third (35.2 percent) of healthcare industry and its quickly-evolving health care workforce. A active physicians in the US. few examples: • Tenet, one of the largest for-profit owners of hospitals nationwide, Predicting any future impact of the above on all of us as recruitment, announced plans to ”offshore” more than 1,000 healthcare jobs. onboarding, and retention professionals remains to be seen and • Amazon (yes, THAT Amazon) announced recruitment for a few would certainly require much more insight and physical space for of their latest health-related job openings. Positions included a inclusion in this brief letter. However, I can say with high certainty that Learnings Operation Manager to assist with building the learning each of us will continue to be called upon by our own organizations department for its PillPack Fulfillment Network, and a Machine to solve problems, create solutions, improve processes, while Learning Engineer to develop machine-learning software for its contributing positively to the bottom line. A large part of these Web services’ health care-specific machine learning service. contributions will include the recruitment of non-physician health • Former Cleveland Clinic CEO and current executive advisor care professionals, and the inclusion of meaningful data to help with to Google, Dr. Toby Cosgrove, predicted 2019 as the “year of C-suite decision-making. These contributions will no doubt increase telehealth” citing “increased data going to the cloud potentially our value and enhance our image as we advance the capabilities and improving health info exchange.” outcomes of the recruitment profession. More importantly, doing so • US News & World Report published its list of the 2019 Ten Best will allow each of us to fulfill our association’s vision of transforming Healthcare jobs with rankings that included median salary, health care in our communities. employment rate, and future job prospects. Physician Assistant was cited as No. 1. Physician did not make the list’s top five. I am excited at what comes next for our industry and our “new” • Numerous health care systems including the Cleveland Clinic, organization, The Association for Advancing Physician and Provider Christiana Care, and Ochsner, to name a few, announced new Recruitment. Think about it: more than ever, the name fits… 4 │ ROAR SPRING 2019
Letter from the Chief Executive Officer Carey Goryl, MSW, CAE CEO, Association for Advancing Physician and Provider Recruitment A shortage in the workforce is not unique to physician recruitment. What I have observed: Low unemployment in many areas means a skills shortage • Significant changes in leadership and volunteerism at the local everywhere. With such low unemployment and an existing physician and national level shortage, what does this mean for you and by extension, AAPPR? • Members newer to the profession or the association have been We have to stay ahead of the health care workforce trends and this asked to “step up” as leadership vacancies must be filled issue should help you do that. In order for your association to also • A shift in recruitment reporting structures, now more likely stay ahead, it means good changes are happening now. to reside in HR • Hospital and system mergers struggling to break down silos, ASPR is transforming! The Association for Advancing Physician and often doubling the work without increasing the resources Provider Recruitment is the association our members have been asking us to be. Serving as the voice of the profession and raising • Competition and collaboration at their highest levels because awareness of our members and their work, looking into the future both do co-exist requires both an alignment of our actions and our brand language. Assessing and addressing professional skills gaps are what For the last two years, I have attended the conference and meetings associations are ideally suited to do! Your new association is poised of nearly all of the regionally based affiliate groups: from the to invest in you and your new staff yet to come, as an essential part northeast with NEPRA and UNYPR, to the south with SEPRA, to the of a strategic, respected, and competitive group of professionals that west with NWSPR, to our sister organization in Canada and most has their community at its core. We may have a new name, but our places between the coasts. All of you have been generous with impact remains the same: health care is transformed in your time and insights into the challenges you face and how our our communities. association can address issues such as the physician shortage. Members have shared with me: • Excitement and enthusiasm about the future • A collaborative spirit in providing insights and solutions • Honesty about the past, candor about the present, and predictions for the future SPRING 2019 ROAR │ 5
Letter from the Editor Cecilia Jerome, MBA Physician Recruiter, MidMichigan Health Just as a roar is the voice of a lion or tiger, ROAR is your voice and right report, the specific data, the particular resource that gives you AAPPR is your voice. These are your vehicles and resources to exactly what you need for a presentation, a defense, or to garner that discover and develop greater resources and find and implement elusive recruit. proven best practices. If you don’t see it with AAPPR: Bring it! Let us know what we’re As we develop our new voice, we look to you to help us build the roar missing that would enable you to perform better and more efficiently. into the image of what you want to project in terms of professional Let us know what could potentially make your job easier or more and personal development and advancement, in addition to the fun. Let us know how we can help you better communicate with your advancement of provider recruitment and retention. As a group, the C-suite and all those so critical to your success. Who knows? That board and membership of AAPPR are working very hard to create challenge you face today may be one someone very recently has a stronger, more relevant presence of provider recruitment and overcome – and he/she is going to tell you how! retention at all levels within your organizations. Future associates will include members of your C-suite, those who want to better There are lots of opportunities with AAPPR and many more not yet understand their own roles in provider recruitment. Those executives identified. When you find what you need, you will find your own roar! who see themselves as pivotal members of the recruitment team. Those who more often than not are the ones who can make or break the process. Those who truly understand and appreciate (in the words of one of my colleagues) that it “takes a village.” If you have not invested time in perusing the AAPPR website, please do so. You will find support and resources that will help you develop as a recruiter. You will find resources that will enable you to work more efficiently. Provider recruiters are your rivals, but they are also your greatest advocates. I have never worked in an industry where so many are so willing to share experiences, insights and tips and tricks with their competition! We are truly a unique group. Your membership is what you make of it. If you never go to a conference, you can still gain so much from being a part of AAPPR. If nothing else, you will learn you are not alone. The struggles you face are not always unique to you. There are people there to get you through those challenges. It may be as simple as an ear to listen or shoulder upon which to lean. It could go as deeply as finding just the 6 │ ROAR SPRING 2019
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Introducing the Association for Advancing Physician and Provider Recruitment “A changing industry requires a changing association: redefining the recruitment to retention continuum starts with new members, services, programs and alignment” After a year-long disciplined and strategic process that included and logo, members will find new services, resources and stronger input from hundreds of members, partners and other stakeholders, partnerships that will help them in their positions, and help them the Association for Advancing Physician and Provider Recruitment, have more visibility with every level in their organizations – including or AAPPR, has been introduced as the new name for ASPR. The the C-Suite.” announcement was made by AAPPR Board President, Frank Gallagher to attendees at the annual AAPPR Conference held in Orlando, FL. Membership Expansion Supporting the new brand, logo and positioning for the association, “The board started this journey years ago,” said Gallagher. “For years, Redefining Recruitment to Retention also includes a focus to expand we heard from membership that the Association for Staff Physician membership to anyone working in health care who influences the Recruiters, or ASPR, represented what our members had become but recruitment to retention activities of physicians and providers. not what they are becoming. There was hardly a word in the old name that continued to make sense or reflect the environment that those of “The idea of being the association for anyone who influences the us in the industry work in every day.” recruitment, onboarding, or retention process in a health care setting is nothing new – it’s been in the association’s mission statement Lynne Peterson, FASPR, and the incoming President of the Board of since its inception,” said Carey Goryl, AAPPR CEO. “And it’s evident Directors, is quick to add that changing the name is just one part of in our current membership that we’re attracting a wide array of titles the brand evolution for the organization, “The new brand identity is and roles from a wide array of health care settings – titles, roles and just one aspect of creating a more dynamic and relevant brand to settings that are very different today than those of 30 years ago.” support our members and the work that they do. Beyond the name 8 │ ROAR SPRING 2019
Goryl noted that the insights from members who participated in focus groups during last year’s Annual Conference confirmed the diversity of member titles and roles. Alignment with Stakeholders Another key aspect of the new branding efforts is the reshaping and structure of the regional and affiliate organizations. In the past, alignment between these groups and the association has been disjointed. With the new brand efforts, these groups are now consistently aligned in brand, and structure, with AAPPR. The regional groups are now AAPPR Affiliates, remaining independent but supported by AAPPR in a variety of ways including a stronger use of AAPPR’s brand identity. AIR and OAR are now Shared Interest Groups. Leadership for both these groups have already begun to transition their brand identities to align with AAPPR, and will benefit from the fact that all AAPPR members can choose to become part of AIR and/ or OAR with no additional membership dues. Raising the Voice of Members Yet another key element of the new brand features AAPPR’s expanded strategic communications efforts – efforts that will support current members, help attract new members, and create a stronger, more visible and consistent voice for AAPPR with other key stakeholders inside, and outside, health care settings. AAPPR’s new website was launched featuring the new branding but also new resources. “We have aligned every touchpoint the association has with members and other stakeholders with a consistent brand identity and voice,” said Goryl. She also mentioned the annual benchmarking report is being To learn more go to: reworked to become a more meaningful tool for membership. www.aappr.org One of the concerns members had that helped fuel the new branding effort initially was the general feeling that their roles needed to be elevated among key internal audiences, such as the C-Suite, and among the many different physicians and providers they recruit. The new AAPPR website establishes a more AAPPR will elevate the visibility of its members through the ongoing user-friendly and seamless experience for members implementation of an integrated marketing and communications campaign that may include targeted advertising, exhibiting at key while navigating between different platforms. The new partner conferences, social media, public relations and more. look of the website creates a level of credibility Redefining Recruitment to Retention that can be viewed as a trusted source for health “Our members help their organizations succeed in so many ways,” care leaders and its members who are specialists in said President-Elect Peterson. “While their role is to recruit, onboard and retain physicians and providers, their efforts accomplish so the field of physician and provider recruitment or much more – including increasing revenue and helping build their retention. The website provides members easy access organization’s brand in the community they serve. The association’s new brand represents members and other influencers in the health to engage with colleagues and find learning care sector, both individually and collectively, who are working toward moving their profession forward – advancing their work, visibility, resources for the purpose of their professional credibility – in an effort to be the leading voice on behalf of physician development and career enhancement. and providers and their communities.” SPRING 2019 ROAR │ 9
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AAPPR is Embracing the Future! With 30 years of history and 2,000 members, today’s Association for the definition of membership with our desired member and customer. Advancing Physician and Provider Recruitment (AAPPR) is embracing The board, along with workgroups, committees, and staff leadership, its future role as the leading resource for professionals engaged in all listened to members and the new realities they face on a daily facets of the recruitment continuum: basis. The diversity of the titles of those who touch the recruitment to retention process has grown into hundreds of variations, and our sourcing | recruiting | interviewing members can fully reflect and align with that continuum. contracting | onboarding | retention AAPPR’s expanded member profile includes you as defined as health care professionals who influence the recruitment to retention The health care industry has changed significantly since the founding continuum and are committed to the health of their communities. of AAPPR and will continue to evolve. Our association needs to keep pace with this rapidly changing environment. To be the leading It’s no secret, as someone involved in some part of the recruitment resource for education, certification, and peer-to-peer networking, process, that your role is changing. It is up to AAPPR to be at the AAPPR must be the leading voice for those employed in this dynamic, forefront of these changes and to do so we need to open our doors and ever-changing field. to a broader health care community. Please let your colleagues and leadership within your organizations know that AAPPR’s membership Three years ago, the AAPPR board of directors began an ambitious and conference are open to them, too. strategic planning process that prioritized the importance of aligning SPRING 2019 ROAR │ 11
Meeting Recruitment Targets During the Provider Shortage By: Maggie Van Dyke “We have not hit the eye of the storm yet,” says Bruce Guyant, FASPR, These challenges will only increase over the next decade as Baby about the provider shortage that is making it difficult for in-house Boomers age, increasing demand for medical care at the same recruiters to fill open positions. time one-third of current physicians reach retirement age. A 2018 report from the Association of American Medical Colleges projects “The shortage – not just of physicians but of nurse practitioners and a shortage of 42,600 to 121,300 physicians by 2030. The greatest physician assistants as well—has affected my organization’s ability to recruitment searches tend to be for family and internal medicine meet our strategic growth plans as quickly as we would have liked,” providers, as well as psychiatry, according to AAPPR’s 2018 says Guyant, systems director of provider recruitment and onboarding, Benchmarking Report. Other specialties heavily sought in 2017- Covenant Health, Tewksbury, Mass. “There’s also the patient care 18 include radiologists, obstetricians/gynecologists, hospitalists, perspective: When time to fill increases, patients have longer waiting gastroenterologists, and urgent care physicians. times to see a provider.” 12 │ ROAR SPRING 2019
“The pool of candidates continues to diminish,” says Christy Ricks, Like many health care organizations, LifePoint Health offers student MHA, FASPR, senior director, physician recruitment, LifePoint Health, loan repayment assistance to physician recruits as well as a monthly Brentwood, Tenn. “Geographically, if it isn’t an attractive place to live, stipend (capped at 18 months) to residents who sign on to work at that shortage-related challenge is even more pronounced.” the health system once their residency training is completed. What strategies and tactics can in-house physician recruiters adopt “The financial piece is important,” Guyant says. “You need to be to help address shortage-related challenges? Three AAPPR members competitive, but it’s not everything. You need to understand a share what their organizations are doing. provider’s hot points so you can show him or her how you can help with those things. It might be a flexible schedule, like a four-day work Begin with Sound Recruitment Practices week. Or it might be an opportunity to work with a specific provider who has a good reputation.” Innovative, creative recruitment tactics can help health care organizations gain the attention of would-be candidates. But window dressing won’t make up for a cracked foundation, Guyant stresses. Track the Stats “More often than not, a lack of recruitment success is not due to lack Understanding how the shortage is playing out — both nationally and of innovation or creativity, but to the lack of a well-thought-out plan in specific geographic regions — can help in-house recruiters with and subsequent poor execution of that plan,” he says. long-term recruitment planning. Data resources on the provider supply and demand include: Successful recruitment, particularly during a shortage, needs to reflect well-established practices, including: • The American Medical Association’s book Physician Characteristics and Distribution in 2015 • Establishing clear recruitment objectives for the search (e.g., • State hospital associations and medical societies positions to be filled, date for position to be filled). • The Fellowship and Residency Electronic Interactive • Developing a recruitment strategy for each specific search, Database (FRIEDA) which will vary depending on the specialty, position, geographic • National Rural Health Association location, and other factors. • Various consultants and private companies • Identifying and carrying out specific activities that reflect the recruitment strategy for the search. In-house recruiters can also use national and regional statistics to • Evaluating results. help educate senior leaders in their organizations about the extent of the shortage. “A lot of senior leaders don’t understand and appreciate Build One-on-One Relationships the level of just how acute the problem is. So you have to arm yourself with the proper information and show them the trends,” Guyant says. Finding potential candidates is easier in today’s digital world than it used to be. But getting candidates to consider available positions is It’s also important to track internal recruitment metrics, such as challenging, particularly since providers are often being recruited by time to fill, and benchmark performance against other organizations multiple organizations. through the AAPPR benchmarking survey. “It gives you an opportunity to step back and say, ‘This is what our numbers look like today. I know Old-fashioned relationship building is key, Guyant believes. “A lot of we can do better,’” says Lynne Peterson, FASPR, director, physician, people miss this boat in this day of tech. It’s becoming increasingly advanced provider and executive recruitment, Fairview Health easier to differentiate yourself if you still know how to use the Services in St. Paul, Minn. human touch.” Benchmark data can also help recruiters engage leaders and Recruiters trained in the art of conversation can uncover what’s most physicians in the recruitment process. “The days to fill metric is important to candidates (e.g., job location, hours worked). “Talent sometimes tied to physicians not following up with candidates in acquisition to a large extent is match making,” Guyant says. “A good a timely manner,” Peterson says. “If you show leaders inside your recruiter will put on his or her consultant hat and think in terms of organization that it is taking X many days for physicians to connect what is in the best interest of the prospective candidate and his or her with candidates, then leaders may provide additional support.” family or significant other.” Know Where You Stand with Recruits Offer a Competitive Package Peterson was curious how Fairview Health Services was viewed by In the current shortage, “physicians have the buying power,” Ricks potential candidates, particularly medical residents who lived in the says. “It pushes the market to be extremely competitive in terms of health system’s geographic area. Even though the health system compensation and other incentives.” had grown to be the fourth largest company in Minnesota, Peterson cont’d on page 14 → SPRING 2019 ROAR │ 13
← cont’d from page 13 struggled to sign in-state residents. “I wondered why I wasn’t getting Influence Care Model Changes people from my own backyard,” she says. To help address primary care shortages, many health care organizations are adopting a team-based care model that diverts To find out, Peterson contracted with an outside company to survey some patient care responsibilities to nurse practitioners and/or Minnesota-based residents about their preferred employers in the physician assistants. While in-house recruiters cannot change care state. On the first survey, Fairview Health ranked in the middle of a models on their own, they can help drive these changes during list of 14 health care employers. “I was like, ‘Holy cow, how is that conversations with operational and clinical leaders. possible when we’re one of the largest organizations in the state?’” “If you supply them with enough information, then they can make an As she dug more into the data, Peterson discovered that residents informed decision,” Peterson says. “You can use data to help support tend to rank employers based on familiarity. She suspected that the argument, saying something like I could get an APP [advanced Fairview Health suffered from a branding issue. Some hospitals and practice provider] here in three months, but a physician is going to other organizations owned by Fairview Health, such as the University take nine months.” of Minnesota Medical Center, were not branded with the Fairview Health name and, thus, unfamiliar to residents. Engage Key Stakeholders At first Peterson was overwhelmed by the findings. “I thought, ‘How Ricks’ last piece of advice is to engage and overly communicate with am I going to overcome this?’” She decided to pursue one specialty all the key stakeholders involved in provider recruitment, from the at a time, beginning with outreach programs to family medicine legal team involved in bringing foreign applicants on-board to the physicians. The emphasis was on physician-to-physician outreach. For operational leader driving the recruitment plan or the physicians who instance, Fairview Health primary care physicians gave slide shows at have agreed to talk with candidates. “We have to move very quickly specific residency programs and interacted with residents at special with candidates in the current environment,” she says. “So make sure evening lectures on clinical topics. Then Fairview Health physicians that you’re all on the same page and that you all know what you’re followed up with the residents with a thank you note. recruiting for and what your priorities are.” In the latest survey of residents on their preferred employers, Fairview Health’s ranking had improved to number two among family medicine residents. Retain Current Residents Eight of the 89 hospitals in the LifePoint Health system have residency programs. Recognizing the value of this internal pipeline of recruits, the health system named a director of residency outreach in 2018 and charged him with engaging and retaining residents. “This is more than a job board for residents,” Ricks says. “We want to connect residents to others in the health system and also learn from them, such as what made them choose the residency and how can we retain their wisdom.” Outreach and support services have included lunch-and-learns for residents with the health system’s chief medical officer, football tailgates, and a bowling outing. In addition, subcommittees made up of residents or faculty members are exploring specific goals. For instance, a social media subcommittee is setting up a closed Facebook page that will allow residents to connect to other residents across all 89 LifePoint Health hospitals. LifePoint Health is also considering building additional internal pipelines of needed providers. One idea is to establish a rural graduate education track at some of its rural hospitals aimed at developing primary care physicians to serve those smaller communities. 14 │ ROAR SPRING 2019
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Not Just One Silver Bullet By: Char Plotycia, FASPR, MAOL Physician Recruiter, Physician and Provider Talent Selection, Mercy Clinic Experienced health care recruiters accept the ebb and flow of talent SOM announced in 2017 that all medical students will have free pipelines as standard business; however, few candidate pipeline tuition. Case Western Reserve University SOM will pay the tuition and deficits have as much impact as a physician workforce gap. fees of students who will complete a fifth research focused year. The Estimates predict the shortage to be anywhere between 42,600 University of California Riverside provides full scholarship to medical and 121,300. Blame it on the aging generation of Baby Boomers or students in exchange for a commitment to stay in the region for on the institution of national health care coverage. The resulting limit practice. One-fifth of UCR’s graduates go into primary care. to medical care access is a real threat to our nation’s health and economy. The AMA has been driving innovations in medical school curriculum having formed the Accelerate Change in Medical Education This is not fresh news to physician recruiters who have progressively Consortium. The goal is to create and implement changes in experienced the impact of physician workforce disparities for several medical school curriculum and methods to meet the dynamics of years now. What may be fresh news is that there are new strategies modern health systems and to prepare more physicians to meet the in play to build the number of physicians in the workforce targeting rising demand. These innovations include accelerating educational the barriers to a robust physician talent pipeline. New, innovative timelines by eliminating seasonal breaks and using competency- strategies target medical school enrollment and Graduate Medical based assessments to advance students. Education training slots, medical school debt, medical school curriculum, and residency training. Competency-based assessment at Oregon Health & Science University SOM allowed 25 percent of the 2018 medical student class In 2002, the AAMC called for a 30 percent increase in medical to graduate. UC Davis School of Medicine and Kaiser Permanente school enrollment and a commensurate increase in GME training of Northern California have developed a six-year primary care positions. The increases have been slow but crucial. The American training program — three years of medical school and three years of Medical Association reports 25,440 U.S. medical school graduates residency. This model’s first class of residents was placed in June in 2017, a 10.8 percent increase since 2013. In the same timeframe 2017. Competency-based advancement can have a double impact: to the National Resident Matching Program reported a 10.15 percent reduce student debt and to allow early workforce entry. increase in residency slots. In spite of this, there are real concerns that future medical school graduates will be met with limited On the horizon, the AMA has announced a five-year grant program — residency opportunities. In May 2017, The Resident Physician “Reimagining Residency.” The goal is to transform residency training, Shortage Reduction Act of 2017 - HR 2267 was introduced to the continuing efforts to build the physician workforce to meet the needs 115th Congress, to increase the current GME cap to support 15,000 in our nation. “The times-they-are-a-changin’,” they may say, and they additional residency positions. would be correct. Educational debt is often a deterrent to students’ entry to medical It was more than 100 years ago that Abraham Flexner turned medical school and can also influence post-graduate medical training. education upside down. Today our leaders again rise to meet the Innovations that target the burden of educational debt have been need for radical transition. Flexner would have surely wished to be made available through the medical schools. New York University here for it. 16 │ ROAR SPRING 2019
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The Association of Staff Physican Recruiters 2018 In-House Physician Benchmarking Survey Participation 2019 Physician and Provider Recruitment Benchmarking Survey The Association for Advancing Physician and Provider Recruitment invites anyone directly involved, or anyone who influences the recruitment, onboarding or retention Fill continuum as a member of that * percentage represents the amount filled by year end organization’s staff to share their candidate search statistics from the previous year. Membership is not required to participate. The collection period for 2019 is currently underway until May. Searches The infographic on the Filled, 60.2% Open, 32% left-hand side of the page represents data collected from the 2018 survey. On Hold, 2% Cancelled, 5.8% This is not the year to miss participating! We are rolling out a new Time to Fill staff members is the average size of a recruitment department calculator allowing you to account for differing factors in a specific search. This will help you better predict time to fill that is suited to the search criteria at hand. We are developing Turnover other calculators that we will be beta testing with this year’s data. Take the survey at: www.aappr.org/benchmarking Disclaimer: The benchmarks reported in this report are intended to provide a point of reference for the purposes of education and process refinement. There are innumerable variables that should be taken into consideration when comparing your organization’s data to national medians, any one of which can have a significant impact on recruitment outcomes. It is recommended that a more detailed examination be conducted with regard to the specific geographic region, population, specialty and organizational demographics of the market in question. © Association of Staff Physician Recruiters (ASPR)
Utilization of the IMG Workforce in U.S. Physician Recruitment By: Steven Jacobs, MA, FASPR The U.S. physician workforce includes allopathic physicians, Medical Graduates (ECFMG). This body was established by six major osteopathic physicians, and international medical graduates (IMGs), regulatory, medical, and educational entities dealing with physician which are grouped based on their medical education. International workforce issues: the American Board of Medical Specialties, the medical graduates are physicians who received their medical school American Medical Association, the Association of American Medical education outside the United States or Canada. They comprise both Colleges (AAMC), the Association for Hospital Medical Education, U.S. citizens (U.S. IMGs) and citizens of foreign countries (non-U.S. the Federation of State Medical Boards, and the National Medical IMGs) who have trained abroad, and they are important segments of Association. Certification has been issued from the ECFMG since the physician population. Today, one in four physicians practicing in 1958 and is the standard for establishing the equivalence of the United States is trained at a foreign medical school; consequently, qualifications of IMGs. Accordingly, all lMGs must obtain ECFMG IMGs play a crucial role in our health care system. The United States’ certification before they qualify to enter a graduate medical education need for overseas medical schools to train physicians is likely to (GME) program in the United States. Certification from the ECFMG continue. [1] The purpose of this article is to summarize available is also a requirement for medical licensing, as it is a prerequisite for data regarding IMGs in training and in practice as it related to taking the United States Medical Licensing Examination Step 3. [2,3,4] physician recruitment. ECFMG’s program of certification assesses whether international The Physician Recruitment industry in the United States faces a medical graduates are ready to enter U.S. graduate medical education dilemma of unimaginable proportions in trying to staff the needs of programs that are accredited by the Accreditation Council for Gradu- many communities based solely on a workforce of American Medical ate Medical Education (ACGME). ACGME requires ECFMG Certification Graduates (AMGs). Simply put, there are just not enough of them for international medical graduates who enter such programs. ECFMG being produced to meet the need. As a result, many recruitment Certification assures directors of accredited residency and fellowship professionals find themselves looking at a vast array of IMGs to fill programs, and the people of the United States, that international their open spots. However, many recruiters struggle with the concept medical graduates have met minimum standards of eligibility to enter of the IMG. Questions arise as to their training, their qualifications, such programs. [2,3,4] their immigration standing, etc. Currently, international medical schools are not required to follow a IMG graduates represent 26 percent of physicians in practice in the standardized system of accreditation, though they may already follow US and 24 percent of all residents in specialty training. [2,3] For an local or international guidelines as part of their operation. This setup IMG physician to enter the US workforce, several requirements need is likely to change, as the ECFMG has announced that by 2023, to be satisfied. He or she must go through a systematic process of students who are seeking ECFMG certification should graduate from evaluation and credentialing to ensure that all physicians have the a properly accredited medical school. Such an accreditation process same level of training regardless of the place of origin of training. At should include criteria similar to those used by the Liaison Committee the core of this process is the Educational Commission for Foreign cont’d on page 20 → SPRING 2019 ROAR │ 19
← cont’d from page 19 on Medical Education in the United States or criteria accepted by the Research has also shown that international medical graduates World Federation for Medical Education. [2,3,4] deliver high-quality care — in some cases, higher-quality care than doctors educated in the States. One recent study found that The quality of international medical schools does indeed vary widely. Medicare patients admitted to a hospital were less likely to die But that’s equally true of schools in the United States. And the within 30 days if treated by an internationally trained doctor rather data show that the best international schools are on par with top than one educated in the United States. American programs. Finally, international medical graduates tend to practice in locales At first glance, U.S. medical schools seem to do a better job and disciplines where the need is greatest. For example, in areas preparing their graduates for careers in medicine. Ninety-six percent where per capita income is below $15,000 per year, international of students from U.S. or Canadian medical schools passed the U.S. graduates account for 42 percent of doctors. Medical Licensing Examination on the first try in 2016. Just 78 percent of students from schools outside the United States or Or take primary care. By 2030, the United States could be short Canada did so on their first go-round. 43,000 primary care physicians. International medical graduates will be the ones who fill that shortage. But the data from specific international schools tell a different story. In 2015, 97 percent of students at the University of Queensland’s More than half of medical students educated in the Caribbean Ochsner Clinical School in Australia choose primary care, compared to one- passed step one of the exam on the first third of U.S.-educated students. At some try. At St. George’s University in Grenada, international schools, that share is even 96 percent passed in 2016. higher — about three-quarters of grads The figures on residencies for interna- “By 2030, from St. George’s and almost 60 percent from the American University of the the United States tional students look scary, too. In 2016, Caribbean head into primary care. 94 percent of U.S. students matched for residencies. Just over half of students In other words, Caribbean medical trained internationally did. could be short schools are doing a better job addressing America’s doctor shortage than their 43,000 But again, there was wide variation counterparts in the States. among international schools. Some post- The region’s best medical schools provide ed numbers on par with their U.S.-based the personalized training and support counterparts. This year, all of the grad- uates of the Medical School for Interna- primary care needed to turn promising students into top-notch physicians. And American tional Health at Ben-Gurion University of patients benefit immensely. [9] the Negev, in Israel, who entered the U.S. National Resident Matching Program physicians.” Although IMGs have been playing an secured residencies. Last year, 93 active role in the full spectrum of health percent of American graduates of St. care in the United States, 41 percent George’s who applied for residencies in of practicing active IMGs are in primary the United States got them. care disciplines as defined by the AAMC, including internal medicine, family medicine/general practice, pediatrics, internal medicine/ In some ways, these international medical schools’ stats are even pediatrics and geriatrics. [7,8] more impressive because their students typically enter with lower grades or MCAT scores than their U.S.-educated peers. Many Distribution of active IMGs by discipline shows that internal students attend international schools only because they were turned medicine has the highest number of lMGs (42,141 [21 percent]) down stateside. followed by family medicine/general practice (22,965 [11 percent]), pediatrics (14,509 [7 percent]), psychiatry (11,250 [6 percent]), and So international medical schools tend to invest in support services anesthesiology (9,640 [5 percent]). Active IMG representation varies that help students succeed academically and personally. The School in each discipline, with the highest percentage in geriatrics followed of Medicine at University College Cork in Ireland, for example, by nephrology, interventional cardiology, and critical care. [1, 5, 6] assigns each international student a senior faculty mentor to provide advice and support. According to the AAMC, the demand for physicians is projected to grow 26.3 percent between 2006 and 2025, from 680,500 to 20 │ ROAR SPRING 2019
859,300 FTEs. Most of this projected demand increase is attributable of that key interface declining or being eliminated is remote. Practices, to the projected growth and aging of the population, especially the hospitals, and groups will have to face the inevitability that IMGs are former. In fact, only about one-third of the projected rise in demand a segment of the work force that must be considered as the Baby will be attributable to the aging of the population. Most of the increase Boomer generation develops a voracious appetite for health services. in demand from the older population will come from the increase in As physician recruitment professionals, we are charged with the their sheer numbers, rather than the shift in the age structure of the responsibility to avail our employers of all remedies present in population - at least between now and 2025. [1] today’s market. AAMC further posits the following implications in the workforce planning References: of physician utilization in the US. 1. Dill MJ, Slasberg ES; Center for Workforce Studies. The Complexities of Physician Supply and Demand: Projections Through 2025. Washington, 1. If US MDs continue to select other specialties, the future of primary DC; Association of American Medical Colleges; 2008. http://www. care practice is likely to rely increasingly on foreign medical school innovationlabs.com/pa_future/1/background_docs/AAMC%20 graduates, osteopaths and non-physician clinicians. [5] Complexities%20of%20physician%20demand,%202008.pdf. Accessed 2. The demand projections are likely a conservative estimate. All signs October 16, 2018. suggest that Baby Boomers – and most following generations – will 2. .About ECFMG: overview. Educational Commission for Foreign Medical be aggressive about seeking care that will allow them to remain Graduates website. http://www.ecfmg.org/about/index.html. Accessed active, and that they will be more likely to seek medical care than October 12, 2018. previous generations. 3. About ECFMG: history. Educational Commission for Foreign Medical Graduates website. http://www.ecfmg.org/about/history.html. Accessed 3. Over the next several years, there are several factors that could October 13, 2018. worsen the shortage significantly. For example, if the nation does 4. About ECFMG: initiatives—medical school accreditation requirement not implement significant delivery system reforms and/or improve for ECFMG certification. Educational Commission for Foreign Medical efficiency and effectiveness, or if the nation moves rapidly towards Graduates website. http://www.ecfmg.org/about/initiatives-accreditation- universal health coverage, or if the flow of IMGs slows significantly, requirement.html. Accessed October 13, 2018. then any shortages that develop may be even more severe than 5. Center for Workforce Studies. 2014 Physician specialty Data Book. those described in this report. Washington, DC; Association of American Medical Colleges; November 4. Given the evidence that IMG physicians are more likely to provide 2014. https://members.aamc.org/eweb/upload/14-086%20Specialty%20 Databook%202014_711.pdf. Accessed September 12, 2018. care for poor and underserved communities, increasing the 6. Center for Workforce Studies. 2013 State Physician Workforce diversity of the physician workforce should continue to be a priority Data Book. Washington, DC: American Association of Medical of the medical education community (and physician recruitment Colleges; 2013. https://www.aamc.org/download/362168/ across the country). data/2013statephysicianworkforcedatabook.pdf. Accessed September 8, 2018. Whether you’re a new physician recruiter or a seasoned veteran, IMGs, 7. Fordyce MA, Doescher MP, Chen FM, Hart LG. Osteopathic physicians visas and immigration laws are topics you may need to acquaint yourself and international medical graduates in the rural primary care physician with going forward. workforce. Fam Med. 2012;44(6):396-403. [PubMed] 8. Accreditation Council for Graduate Medical Education (ACGME). Data Understanding and strategizing about IMGs in your workplace will, Resource Book: Academic Year 2013-2014. Chicago, IL: ACGME; at some point, become part of your everyday physician recruitment 2014. http://www.acgme.org/acgmeweb/tabid/259/Publications/ activities. Here are a few things to remember when considering IMGs for GraduateMedicalEducationDataResourceBook.aspx. Accessed August 8, practice settings in the US. 2018. 9. Olds, G. Richard. June 2018. International medical schools have a bad To practice in the U.S., IMGs must: reputation. That needs to change, for the good of U.S. patients. [Blog post]. Retrieved from https://www.washingtonpost.com/news/grade-point/ 1. Pass Steps One & Two of the United States Medical Licensing Exam wp/2018/06/26/international-medical-schools-have-a-bad-reputation- that-needs-to-change-for-the-good-of-u-s-patients/?noredirect=on&utm_ 2. Get certified by the Educational Commission for Foreign term=.4d468b46c407. Medical Graduates 10. Mullaney, Amber. June 2016. Immigration, IMGs, Visas, Sponsorships and 3. Complete a residency or fellowship(s) program in the U.S. Physician Recruitment [Blog post]¬. Retrieved from https://info.practicelink. (regardless of whether or not they have already completed one in com/blog/immigration-international-medical-graduates-visas-sponsorships- their own home country- with the exception of Canada where most and-physician-recruitment. residency programs are recognized in the U.S.) [10] 11. Carroll, Aaron. October 2017. Why America Needs Foreign Medical Graduates. [Blog post]. Retrieved from https://www.nytimes. In summary, the IMG population of physicians play a vital role in the com/2017/10/06/upshot/america-is-surprisingly-reliant-on-foreign- momentum and stability of the U.S. health care system. The likelihood medical-graduates.html. SPRING 2019 ROAR │ 21
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