Muis Halal Engagement: Enhancements to Halal Certification - 30 November 2021 Eating Establishment (EE) Food Preparation Areas (FPA)
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Muis Halal Engagement: § Eating Establishment (EE)
Enhancements to Halal Certification
§ Food Preparation Areas (FPA)
30 November 2021
Feedbacks received from
past engagement sessions
POLICY PROCESSES COMMUNICATION
q One-size-fits-all approach q System limitations affecting q Accessibility of Information
(same condition for all application process and time
businesses regardless of size) needed for application and q Platform for assistance and
amendments clarification
q HCC difficult to understand
(technical aspects and wordy) © Majlis Ugama Islam Singapura, 2021. All Rights Reserved
Empowering Business Owners –
Ownership & Awareness
DESIRED OUTCOMES
Muis supports businesses through 1. Sense of Ownership
user friendly interface and • Important for company and its personnel to have
intuitive flow to achieve and competency to maintain halal certification
• Take responsibility and ownership of the processes and
maintain Halal compliance
practices undertaken
• Mindful of their actions and implications relating to Halal
• Progressively improving systems to
matters
make Halal Certification more user
friendly
2. Full awareness
• Actively engaged in the process application to ensure
• Constant review of processes to awareness of the situation
incorporate feedbacks and
• Reduce miscommunication – especially if information is
improvements to the overall process obtained through another party
© Majlis Ugama Islam Singapura, 2021. All Rights Reserved
Background
Enhanced FHCB
Recognition Facilitation of Halal Food Imports
Framework in (Food Sustainability)
consultation with PwC
Current Review and Future Changes
© Majlis Ugama Islam Singapura, 2021. All Rights Reserved
BACKGROUND
SUPPORTING FOOD RESILIENCE
Singapore imports Diversification of import Push to attain international
90% of its food markets becomes more Halal recognition
important with COVID-19
© Majlis Ugama Islam Singapura, 2021. All Rights Reserved
BACKGROUND
ROLE OF HALAL SUPPLY NETWORK (HSN)
§ Dedicated team to develop an enhanced FHCB recognition scheme
and oversee its day to day implementation and operations
§ Work closely with other government agencies e.g. MTI, ESG and SFA
on Halal-related matters on WOG platform such as FSDWG (Food
Sustainability & Diversification Work Group)
§ Support Singapore at international platforms on Halal-related matters
at a G2G level via bilateral/multilateral discussions, FTAs, MOU/MRAs
and international seminars/webinars HSN
Halal Supply Network
© Majlis Ugama Islam Singapura, 2021. All Rights Reserved
FACILITATION OF HALAL FOOD IMPORTS
HIGH RISK MED TO LOW RISK
Meat & Poultry
Oil, Rice/Spices,
Fruits & Vegs
MUIS HALAL-CERTIFIED Muis recognised Non-Muis
Accredited FHCBs
by SFA ESTABLISHMENTS recognised FHCBs
Substantiated by
Muis recognised FHCBs supporting
documents such as
product
specifications/
process flow chart /
© Majlis Ugama Islam Singapura, 2021. All Rights Reserved questionnaire
CURRENT REVIEW & FUTURE CHANGES
KEY POLICY CHANGES
• Greater • Greater robustness
transparency & in assessment &
closely aligned to evaluation
domestic halal food Criteria & processes
Procedure Evaluation
consumption needs
Decision-
Making &
Governance
• Strengthen governance in decision-making
matters
© Majlis Ugama Islam Singapura, 2021. All Rights
Reserved
Design Thinking Process for HCC Enhancements
Key Policy Changes:
Public Consultation on i. Simplified Conditions for Smaller* Eating
Establishments
Proposed Amendments ii. Provision to Purchase Ingredients from
to Halal Certification iii.
Retail Stores
Trading & Contract Manufacturing Under
Condition (HCC) iv.
Whole Plant (WP)
Introduction of Competency Assessment
v. Mandatory Refresher Training
*Smaller eating establishments refer to Cat 1 of applicants under EE scheme
§ Draft HCC can be obtained from www.halal.sg
§ Public Consultation Feedback Form will be
shared at the end of this session
© Majlis Ugama Islam Singapura, 2021. All Rights Reserved
HCC AMENDMENTS
Provide a user
friendly and
intuitive
experience for
Maintain
Halal
Halal Integrity
certification
& Compliance
while
encouraging
greater
ownership &
awareness
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedDESIGN THINKING PROCESS
f
: eso
e enc e: Pub T
lic C est:
a
i z
th peri al Ideat to P r op onsu
p x l w a ys in
Em ng E e Ha cess Fi nd
t he pa befo o s ed A ltation
m
di n th Pro re fi
n es s
addr oints nalis endme on
t a r s o on a tio n
r s
de Use icati
p n of t s
n HCC
U r t if
Ce
Define:
Users’ needs, Prototype:
C C w i t h p roposed
frustrations and Draft H a d dr e s s pain
ts t o
insights amendmen o r t b u sinesses
s up p
points and
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedPROPOSED AMENDMENTS
SIMPLIFIED CONDITIONS FOR SMALLER EATING
PAIN POINTS ESTABLISHMENTS
Eating Establishment Scheme will be divided into 2 categories:
Category 1 Category 2
§ One-size-fits-all approach
is challenging for Applicable to: Applicable to:
smaller eating i. Hawker Stalls i. Restaurants
establishments with ii. Snack bar / Bakeries ii. Halal Sections
limited resources iii. School Canteen Stalls iii. Food Stations
iv. Short-term Stalls iv. Staff Canteen Stalls
v. Kiosks
*For chain/franchise outlets and establishments with vi. Chain / Franchise Outlets
Central Kitchen, they will automatically fall under
Category 2.
Hawker and School Canteen sub-schemes
are exempted from submission of floor
plan. Remains status quo
Establishment of Halal Team and HalMQ
Plan are no longer a requirement.
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedPROPOSED AMENDMENTS
PAIN POINTS PROVISION TO PURCHASE INGREDIENTS FROM RETAIL
STORES
The applicant under Hawker and School Canteen Stall sub-schemes may purchase ingredients
from retail stores via physical or online means, subject to the conditions stipulated below.
§ Smaller eating
establishments face Types of Halal Risk Low Medium-Low Medium - High High
difficulty meeting the HCM of Muis
Minimum Order Types of Halal and/or Muis-
HCM of any Halal HCM of any Halal
Quantity (MOQ) – need Certification Mark - recognised
certification bodies certification bodies
for alternative source of (HCM) required certification
bodies*
procurement
a. The ingredients have been declared and approved by Muis;
b. The ingredients shall bear the HCM on the product packaging, unless otherwise stated;
c. The purchase receipts are verified and endorsed by the Muslim employee;
d. Purchase receipts mentioned in (c) shall not include items meant for personal use.
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedPROPOSED AMENDMENTS
TRADING & CONTRACT MANUFACTURING UNDER
PAIN POINTS
WHOLE PLANT (WP)
• Establishments under Whole Plant Scheme will be allowed to do trading and
contract manufacturing for other companies.
§ Companies under Whole
• This comes together with a change in the format of WP certificate.
Plant (WP) Scheme are
unable to undertake
trading and offer
contract manufacturing
as part of their business.
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedPROPOSED AMENDMENTS
PAIN POINTS INTRODUCTION OF COMPETENCY ASSESSMENT
§ Halal Team Leader and Halal Assurance Officer (previously known as Muslim
Representative) may opt to sit for a competency assessment*
§ Applicants may already
be well-versed and
competent in matters
pertaining to Halal Attain a pass for competency assessment
compliance
Exempted from attending Halal Foundation Programme (HFP)
*More details on the Competency Assessment will be shared upon implementation of revised HCC
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedPROPOSED AMENDMENTS
PAIN POINTS MANDATORY REFRESHER TRAINING
Unable to recall principles Halal Team Leader and Halal Assurance Officer (previously known as Muslim
of Halal as a result of: Representative) are required to undergo a refresher training course* every 5 years from date
of the previous assessment.
§ Turnover in Halal team
§ Some time since the
last training programme
2023 2024 2025 2026
Not familiar with the latest
changes and updates in
the Halal certification
policies and processes
2022 2027
Certificate of Competency Refresher Training is due
valid from 2022 to 2026 Previous certificate competency awarded has lapsed
and is no longer valid
*More details on the Mandatory Refresher Training will be shared upon implementation of revised HCC
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedIMPOSED CONDITIONS FOR APPROVED WAIVERS
Approvals granted to waivers of Muis Halal Certification Conditions may be
PAIN POINTS subject to the following conditions:
Types of Substantiation of
Muslim Staff Subletting of premises
Waiver Halal ingredients
• Muslim Halal assurance • Operations of • The ingredients have
§ Differing officer / roving certificate holder and been declared and
interpretations of rules supervisor undergo Level tenant must be kept approved by Muis.
1-2 course. entirely separated.
and guidelines – more
transparency to avoid • The ingredients shall
• Roving supervisor to • Muis shall be informed bear Halal certification
misinterpretations and maintain a checklist/log of any changes to mark (HCM) on the
provide consistency and of audit. arrangement through product packaging,
clarity in requirements. an amend application unless otherwise stated.
Imposed
submission.
Conditions • Applicant to employ a
second Muslim staff • The purchase receipts
within 6 months, where • The Halal application are verified and
possible. may be reviewed from endorsed by the Muslim
time to time. employee.
• Roving Supervisor to
hold at least a • Purchase receipts of
supervisory position. ingredients shall not
include items meant for
personal use.
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedOTHER AMENDMENTS
Halal Certification is a form of assurance that needs
to be maintained and adhered to at all times.
1. To ensure that businesses have ownership over
the Halal Certification Process and to avoid any
miscommunication/misinformation, company
representative is required in all communication
with Muis
2. Muslim Representative will be renamed to Halal
Businesses need to take
Assurance Officer*
*Personnel will have to be Muslim responsibility in maintaining and
ensuring a competent team managing
Halal Certification
© Majlis Ugama Islam Singapura, 2021. All Rights Reservedto
Provision Allowing of
Simplified
for purchase trading and
conditions
Summary smaller eati
ng
ents
ing r edi ents
es
from
retail storhool
contract
manufacturing
sta bli shm
of Key e sc
(hawker & (whole plant)
canteen)
Changes
Exemption from
Mandatory
in HCC Halal Foundation
Programme
Refresher
(Attain a pass in the
Training )
ar s
competency (every 5 ye
assessment)
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedPUBLIC CONSULTATION
Proposed HCC drafts are available
on Muis Halal microsite via QR code below.
Public Consultation window closes on
31th December 2021 (Friday)
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedBackground
Enhancements to Key Enhancements :
GoBusiness Licensing
§ Applicable to all Schemes
& Enterprise Halal § Applicable to EE/FPA Schemes
System (eHS) § Applicable to Product Schemes
GoLive Date: Q1 2022
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedBACKGROUND
Back-End Operating System
MeS Muis EHS
2007 - 2021 Q1 2022 onwards
Muis is developing new back-end system to
process and manage halal certification
Front-End GoBusiness (LicenceOne) platform will be enhanced to integrate with
the new back-end system
IMPROVE USER EXPERIENCE
Applicable to All Applicable to Applicable to EE /
Schemes Product Schemes FPA Schemes
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedAPPLICABLE TO ALL SCHEMES
Auto Renewal Revised Ingredient Provision for Billing
Offline Payment List Address Amendment
Submission
Renewal application will be Offline payment request and Additional columns included Billing information included in
automatically submitted 4 processing is executed within to indicate brand name and WOG invoice generated by
months prior to certificate GoBusiness (LicenceOne) Foreign Halal Certifying Body GoBusiness (LicenceOne)
expiry date platform (FHCB) for High Risk Items platform
Prevent lapses and gaps in Facilitates payment and Improved operational Important information for
certification prompt follow-up efficiency ease of payment
Notification Auto Renewal Certificate Points to Note
Eliminate submitting
multiple renewal Submission Expiry Date Applicable to all renewal
applications manually applications by default
1 Aug 202x 1 Sep 202x 31 Dec 202x
Reduce risk of lapse in 1 stage payment prior to
halal certification 4 months application certificate delivery
processing time
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedAPPLICABLE TO ALL SCHEMES
Auto Renewal Revised Ingredient Provision for Billing
Offline Payment
Submission List Address Amendment
1
Renewal application will be Offline payment request Additional columns included Billing information included in
automatically submitted 4 and processing is executed to indicate brand name and WOG invoice generated by
months prior to certificate within GoBusiness Foreign Halal Certifying Body GoBusiness (LicenceOne)
expiry date (LicenceOne) platform (FHCB) for High Risk Items platform
2
Prevent lapses and gaps in Facilitates payment and Improved operational 3 Important information for
certification prompt follow-up efficiency ease of payment
Allows multiple
payment to be selected
for payment
Reduce time required to
process payment
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedAPPLICABLE TO ALL SCHEMES
Auto Renewal Revised Ingredient Provision for Billing
Offline Payment
Submission List Address Amendment
Additional columns
Renewal application will be Offline payment request and included to indicate brand Billing information included in
automatically submitted 4 processing is executed within WOG invoice generated by
months prior to certificate GoBusiness (LicenceOne) name and Foreign Halal GoBusiness (LicenceOne)
expiry date platform Certifying Body (FHCB) for platform
High Risk Items
Prevent lapses and gaps in Facilitates payment and Improved operational Important information for
certification prompt follow-up efficiency ease of payment
BEFORE AFTER
Item Name Supplier Name Item Name Supplier Name Brand (for Certifying Body (for
poultry/meat-based poultry/meat-based
ingredients) ingredients)
Chicken Franks (EFGH)(XYZ Country Certifying Body) ABCD Trading Pte Ltd
Chicken Franks ABCD Trading Pte Ltd EFGH XYZ Country Certifying
Body
Chicken Nuggets (ABC Country Halal Certification) ABCD Trading Pte Ltd Chicken Nuggets ABCD Trading Pte Ltd ABC Country Halal
Certification
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedAPPLICABLE TO ALL SCHEMES
Auto Renewal Revised Ingredient Provision for Billing
Offline Payment
Submission List Address Amendment
Renewal application will be Offline payment request and Additional columns included Billing information
automatically submitted 4 processing is executed within to indicate brand name and included in WOG invoice
months prior to certificate GoBusiness (LicenseOne) Foreign Halal Certifying Body generated by GoBusiness
expiry date platform (FHCB) for High Risk Items (LicenceOne) platform
Prevent lapses and gaps in Facilitates payment and Improved operational Important information for
certification prompt follow-up efficiency ease of payment
Eliminate the need for
applicant to contact Muis to
generate invoice with the
correct billing information
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedAPPLICABLE TO EE/FPA SCHEMES
ENHANCEMENTS BENEFITS
• Applicants able to indicate virtual brands • No new application required for
that they are operating under their EE virtual brands à facilitate
Inputs for Virtual certified premise changes and additions
Branding
Note: Only EE scheme able to submit virtual brand via
amend application (New application still required for FPA virtual
brands)
New Amend
Application Category • Facilitate and ease submission
to Submit One • Applicant able to submit single amend of amend application for
Amendment for application for multiple chain outlets multiple chain outlets à reduce
time required for amend
Multiple Chain applications
Outlets
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedAPPLICABLE TO PRODUCT SCHEME
ENHANCEMENTS BENEFITS
• Details of manufacturing company will
Pre-population of
be pre-populated based on
Manufacturing manufacturing company’s halal license • Ease application process
Company Details or application number
New Amend • Applicant able to submit multiple • Address user needs by allowing
Application Category amendment applications to add multiple amendment applications
to Add Product products and/or ingredients to be made
Streamlining of
• Expiry certificates will be streamlined • Reduce disruption in certification
Certificate Expiry
with contract manufacturer expiry date validity
Date
© Majlis Ugama Islam Singapura, 2021. All Rights ReservedTHANK YOU © Majlis Ugama Islam Singapura, 2021. All Rights Reserved
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