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MOBILE SERVICES IN EMERGING ASIA-PACIFIC: TRENDS AND FORECASTS 2016-2021 - analysysmason.com
Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

                 RESEARCH FORECAST REPORT

                 MOBILE SERVICES IN EMERGING ASIA–PACIFIC: TRENDS AND
                 FORECASTS 2016–2021
                 KEREM ARSAL and CAI SHIYU

                 analysysmason.com
© Analysys Mason Limited 2017
MOBILE SERVICES IN EMERGING ASIA-PACIFIC: TRENDS AND FORECASTS 2016-2021 - analysysmason.com
Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

About this report

This report provides commentary and trend analysis to support                           GEOGR APH IC AL COVER AG E                            KEY METR ICS
our 5-year forecast for emerging Asia–Pacific (EMAP). It includes
worldwide context and specific country commentary on four key                       Regions modelled:                             Mobile Connections:
countries: India, Indonesia, Malaysia and Thailand.                                  Emerging Asia–Pacific (EMAP)                 Handset, mobile broadband1,
                                                                                                                                    M2M2
The report provides forecasts that are informed by on-the-ground                    Countries modelled individually:               Prepaid, contract
market experts from our Research and Consulting divisions, and                       Bangladesh                                   2G, 3G, 4G (LTE)
external interviews.                                                                 China
                                                                                                                                   Smartphone,
                                                                                     India                                         non-smartphone
For the complete data set for the region, please see the
                                                                                     Indonesia
accompanying Excel file at www.analysysmason.com/mobile-                             Malaysia
                                                                                                                                  Mobile Revenue:
EMAP-Jan2017.                                                                        Myanmar                                      Service3, retail
                                                                                     Pakistan                                     Prepaid, contract
                                                                                     Philippines                                  Handset, mobile broadband1,
                   WHO SHOULD R EAD T HIS R EPOR T                                   Sri Lanka                                     M2M2
                                                                                     Thailand                                     Handset voice, messaging, data
  Market intelligence, strategy and project managers at mobile operators
                                                                                     Vietnam                                     Mobile ARPU:
   in emerging Asia–Pacific that wish to gain a better understanding of local
   market demands and future trends, as well as best practices overseas.                                                           SIMs, handset
                                                                                    Detailed country commentary:
  Regulatory bodies in emerging Asia–Pacific that want to deepen their                                                            Prepaid, contract
                                                                                    • India
   understanding of local markets and trends in overseas markets.
                                                                                    • Indonesia                                    Handset voice, data
  Financial institutions that directly invest in the telecoms sector in the        • Malaysia
   region, or advise others that do so, in order to gain qualitative and                                                          Mobile voice traffic:
                                                                                     Thailand
   quantitative market information.                                                                                               •   Outgoing minutes, MoU
  Press and media bodies that need a foundation of knowledge of the
   mobile telecoms market in Asia–Pacific.

                                                                                    1 Includes USB modem, and mid- and large-screen, though not handset-based data.
                                                                                    2 M2M connections and revenue figures include mobile services only.
                                                                                    3 Service revenue is the sum of retail and wholesale revenue.

© Analysys Mason Limited 2017                                                   2
MOBILE SERVICES IN EMERGING ASIA-PACIFIC: TRENDS AND FORECASTS 2016-2021 - analysysmason.com
Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

Contents

5. Executive summary                                                                  19. EMAP – mobile: Increasing penetration in the highly competitive prepaid
                                                                                          segment will reduce mobile ARPU revenue
6. Executive summary
                                                                                      20. Country-level trends
7. Worldwide trends
                                                                                      21. India: Reliance Jio’s entry into the LTE market will increase competition and
8. Worldwide: Revenue will increase in the mobile and fixed segments driven
                                                                                          boost the number of 4G connections
   by infrastructure investments in network roll-out
                                                                                      22. Indonesia: Operators are investing heavily in service upgrades, which will
9. Mobile penetration: Demand for, and the fast pace of take-up
                                                                                          accelerate 4G adoption
   of, mobile in EMAP and SSA will boost global penetration
                                                                                      23. Malaysia: Intensified competition will lead to a decline in ARPU and service
10. Smartphones and 4G/5G: Smartphones will account for 69% of handsets
                                                                                          revenue during the forecast
    worldwide, and take-up will be highest in NA and WE
                                                                                      24. Thailand: Migration to 4G services will help drive an increase
11. Mobile ARPU: The high level of competition and substitution
                                                                                          in data revenue during the forecast period
    by OTT services will continue to put downward pressure on ARPU
                                                                                      25. Forecast methodology and assumptions
12. Regional trends
                                                                                      26. We have a disciplined process of forecasting; our on-the-ground analysts
13. EMAP: Telecoms revenue increase will be driven by high mobile handset
                                                                                          and consultants collaborate closely to assess market dynamics
    data usage due to OTT services and 4G migration
                                                                                      27. Our forecasts are informed by primary and secondary research for data
14. Mobile penetration: Consumers in emerging Asia–Pacific countries will
                                                                                          collection, a rigorous methodology and our analysis of external drivers
    slowly move from multi-SIM to single-SIM behaviour
                                                                                      28. A robust and comparable set of historical data is the starting point for our
15. Mobile connections: 4G will grow strongly, accounting for 50% of all mobile
                                                                                          forecasts; this involves three main activities
    connections in EMAP by the end of the forecast period
                                                                                      29. About the authors and Analysys Mason
16. Geographical coverage: National broadband initiatives and advancements in
    4G are driving up the number of connections                                       30. About the authors
17. Smartphones and LTE: Smartphone penetration will grow to 69% of all               31. About Analysys Mason
    handsets in EMAP by 2021 as LTE penetration increases
                                                                                      32. Research from Analysys Mason
18. Mobile ARPU: Pricing pressure due to increasing competition in EMAP will
                                                                                      33. Consulting from Analysys Mason
    bring down the overall ARPU

© Analysys Mason Limited 2017                                                     3
MOBILE SERVICES IN EMERGING ASIA-PACIFIC: TRENDS AND FORECASTS 2016-2021 - analysysmason.com
Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

List of figures

Figure 1: Telecoms retail revenue by service type and total service revenue           Figure 13: Mobile ARPU by country, emerging Asia–Pacific, 2011–2021
(retail and wholesale), emerging Asia–Pacific, 2011–2021
                                                                                      Figure 14: Mobile, smartphone and 4G/5G penetration rates, emerging Asia–
Figure 2: Telecoms retail revenue growth by type and country, worldwide,              Pacific, 2011–2021
2015–2021
                                                                                      Figure 15: Mobile ARPU by type, and mobile ARPU, emerging Asia–Pacific,
Figure 3: Active mobile SIM penetration by country (excluding IoT), worldwide,        2011–2021
2011–2021
                                                                                      Figure 16: Summary of key mobile market drivers and assumptions, emerging
Figure 4: Smartphones as a percentage of handsets, and 4G/5G’s share of               Asia–Pacific
total connections (excluding IoT), worldwide, 2015 and 2021
                                                                                      Figure 17: Total service revenue, data revenue and CAGR, India, 2015–2021
Figure 5: Mobile ARPU (excluding IoT) by region and worldwide, 2011–2021
                                                                                      Figure 18: Total service revenue, data revenue and CAGR, Indonesia, 2015–
Figure 6: Telecoms retail revenue by service type and total service revenue           2021
(retail and wholesale), emerging Asia–Pacific, 2011–2021
                                                                                      Figure 19: Total service revenue, data revenue and CAGR, Malaysia, 2015–
Figure 7: Telecoms retail revenue by service type, total service revenue and          2021
growth rates, emerging Asia–Pacific, 2015–2021
                                                                                      Figure 20: Total service revenue, data revenue and CAGR, Thailand, 2015–
Figure 8: Connections by type, and growth rates, emerging Asia–Pacific, 2015–         2021
2021
Figure 9: Active mobile SIM penetration by country (excluding IoT), emerging
Asia–Pacific, 2011–2021

Figure 10: Mobile connections by technology generation (excluding IoT), and 3G,
4G and 5G’s share of connections, emerging Asia–Pacific, 2011–2021

Figure 11: Mobile connections by technology generation and NGA’s share of
fixed broadband connections, by country, emerging Asia–Pacific, 2021

Figure 12: Smartphones as a percentage of handsets, and LTE’s share of total
connections (excluding IoT), emerging Asia–Pacific, 2015 and 2021

© Analysys Mason Limited 2017                                                     4
Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

Executive summary

Growth in mobile data, fixed broadband and IPTV revenue will                   Figure 1: Telecoms retail revenue by service type and total service revenue (retail and
compensate for a decline in voice and messaging revenue in                     wholesale), emerging Asia–Pacific, 2011–2021
emerging Asia–Pacific during the forecast period. Total                                                  350
telecoms retail revenue will reach USD319 billion in 2021.
                                                                                                         300
Migration from 2G to 3G has been strong in recent years, thanks
to better network coverage, and 4G take-up will continue to                                              250

                                                                                 Revenue (USD billion)
increase during the forecast period. China is experiencing rapid
4G take-up, thanks to the government’s investments and                                                   200
favourable telecoms policies. In addition, the launch of Reliance
                                                                                                         150
Jio in India and the expected launch of 4G in Bangladesh will drive
take-up in these densely populated countries.                                                            100
Operators are moving towards data-led pricing. This will lead to
increasing pressure to reduce the price per GB, despite currently                                         50
low levels. For example, operators in Indonesia and Malaysia have
                                                                                                           0
already started to offer heavily discounted prices for 4G data.

                                                                                                               2011

                                                                                                                      2012

                                                                                                                             2013

                                                                                                                                    2014

                                                                                                                                            2015

                                                                                                                                                   2016

                                                                                                                                                          2017

                                                                                                                                                                 2018

                                                                                                                                                                        2019

                                                                                                                                                                               2020

                                                                                                                                                                                      2021
However, data traffic is increasing due to modern OTT
applications, 4G migration and smartphone growth. Audio and
video streaming, AR/VR and other similar use cases will drive the                      Retail revenue: Mobile voice                        Mobile messaging        Mobile handset data
growth of data traffic and associated mobile data revenue in the                                                      Mobile broadband             Mobile IoT
region.                                                                                                               Fixed voice and narrowband            Fixed broadband and IPTV
Emerging Asia–Pacific’s mobile retail revenue represented 26.5%                                                       Business network services
of total mobile revenue worldwide in 2015, and its share will
increase to 27.8% by 2021, thanks to rapid data revenue growth.                        Service revenue (retail and wholesale):
                                                                                   Source: Analysys Mason

© Analysys Mason Limited 2017                                              6
Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

Mobile penetration: Consumers in emerging Asia–Pacific
countries will slowly move from multi-SIM to single-SIM behaviour
Figure 9: Active mobile SIM penetration by country (excluding IoT), emerging Asia–Pacific,        Mobile population penetration in emerging Asia–Pacific will grow
2011–2021                                                                                         from 81% in 2015 to 100% by the end of 2021, primarily
                                                                                                  because mobile services are becoming more affordable and
                                                                                                  coverage is expanding across all the countries in the region.
                                                                                                  The market will be dominated by prepaid plans, as customers find
                                                                                                  postpaid plans to be prone to bill-shocks and operators compete
                                                                                                  mostly via prepaid pricing. However, postpaid subscriptions will
                                                                                                  increase because operators are now offering incentives to move
                                                                                                  subscribers from prepaid to postpaid; for example, device
                                                                                                  subsidies, higher data allowance and OTT offers.
                                                                                                   Malaysia is the only country in emerging Asia–Pacific where
                                                                                                    active mobile SIM penetration will decline. This is because it is
                                                                                                    currently the most-penetrated market in the region (146% in
                                                                                                    2015), and we expect the number of multi-SIM users to decline
                                                                                                    after operators reduce their aggressive pricing.
                                                                                                   Telecoms market liberalisation in Myanmar has resulted in an
                                                                                                    increase in mobile service adoption. SIM penetration in
                                                                                                    Myanmar will catch up with the region’s average by 2017.
                                                                                                   There were several regulatory actions around deactivation of
                                                                                                    unregistered SIMs in Bangladesh, Pakistan, Thailand and
                                                                                                    Vietnam during the period between 2014 and 2015. This
                                                                                                    negatively affected their SIM penetration rates, but they will
                                                                                                    grow slowly over the forecast period.

© Analysys Mason Limited 2017                                                                14
Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

                 CONTENTS

                  EXECUTIVE SUMMARY
                  WORLDWIDE TRENDS
                  REGIONAL TRENDS
                  COUNTRY-LEVEL TRENDS
                     INDIA
                     INDONESIA
                     MALAYSIA
                     THAILAND
                  FORECAST METHODOLOGY AND ASSUMPTIONS
                  ABOUT THE AUTHORS AND ANALYSYS MASON

© Analysys Mason Limited 2017                                              29
Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

About the authors

                      Kerem Arsal (Principal Analyst) is the lead analyst for Analysys Mason’s Mobile Services research programme; he also co-leads the
                      Convergence Strategies research programme. His work involves in-depth coverage of issues such as customer retention, mobile data pricing,
                      MVNO strategies, and the impact of fixed-mobile convergence on telecom markets. Previously, Kerem was a research manager at Pyramid
                      Research, where he was responsible for setting the thematic research agenda across multiple tracks and regions. He also headed numerous
                      projects around operator strategies, as well as commercialisation of, and demand assessment for, new products in the consumer and
                      enterprise segments. Kerem has a PhD in Information Systems from Boston University.

                      Cai Shiyu (Research Analyst) Shiyu contributes to Analysys Mason's Asia–Pacific research programme, and is based in our Singapore
                      office. He had been involved in data collection process as well as analysis of telecoms market trends in developed and emerging Asia–
                      Pacific. Before joining Analysys Mason, he worked as an intern with business development division of SAP, and conducted qualitative
                      and quantitative research on cloud computing market. Shiyu holds a Bachelor's degree in finance and operations management at NUS
                      Business School, Singapore.

© Analysys Mason Limited 2017                                                   30
Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

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Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

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Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

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Mobile services in emerging Asia–Pacific: trends and forecasts 2016–2021

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