MEMBERS PACKAGE - Tennis Centre West Ottawa

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Tennis Centre West Ottawa
      Annual General Meeting
Thursday, December 3rd, 2020, 6:30pm

      - Virtual Meeting via Zoom -

         MEMBERS PACKAGE

1. AGENDA

2. MINUTES FROM 2019 AGM

3. EXECUTIVE REPORTS
  a. President
  b. Treasurer
  c. Member Services
  d. Facilities
  e. Playing
  f. Director of Tennis
AGENDA

 Additions to Agenda
 Review and Approval of 2019 Minutes
 Executive Reports - 2020
         President's Report
         Treasurer's Report
         Member Services Chair Report
         Facilities Chair Report
         Playing Chair Report
         Director of Tennis Report
 Nominations for New Board
 Election of New Board
 Any Other Business
MINUTES FROM 2019 AGM

Attendees:

All members of the TCWO Board of Directors attended the meeting. Rebecca Coleman, and
Frances Mercer, TCWO management, also attended. With the TCWO members who were in
attendance, Peter McLean deemed that a quorum was established and called the meeting to
order at 6:35pm. He then introduced the present members of the TCWO Board of Directors, as
well as Becky and Frances.

Agenda:

The proposed Agenda was agreed upon without changes.

Approval of 2018 Minutes:

The minutes of the 2018 AGM were reviewed. Peter McLean noted that several issues arising
from our last Board meeting had been addressed and resolved. This included: outdoor camera
surveillance system for the upper courts, clarification of PCT (permanent court time) policy, and
better promotion of competitive team participation. Dan Delorey tabled a motion to accept the
2018 minutes. Seconded by Pierre Pilon. Motion approved.

Executive Reports:

The following are the reports filed by the Executive members and Directors of the Board. Any
discussions/questions/corrections arising from the AGM are also noted.

                                   PRESIDENT'S REPORT

      The past year at TCWO was, again, successful in improving the club’s financial position,
       enhancing the club’s facilities and providing a range of programs for both junior and
       adult members. Our Capital Fund continues to grow and the junior programs offered by
       the club through the National Tennis School reached record levels of participation.
      The past year saw changes to both staff and Board members. Over the past year
       several of our stewards have left and new stewards have been retained. Our manager,
       Frances Mercer, has recently returned from maternity leave. Rebecca Coleman, the
       club’s Interim Manager, will remain with the club as Assistant Manager.
      Isabelle Paris (Membership Services) resigned from the Board. We are fortunate to have
       Carolyn Denyer put forward her name as Membership Services Director.
      The club has recently retained the services of two Ottawa area tennis pros, Jonathon
       Adamson and Jordan Sweeny. Both Jonathon and Jordan will be available to provide
       lessons to TCWO members and contribute to our junior programs.
   We have signed a 10 year Service Agreement with the City of Ottawa, effective 2015,
    which sets out the roles and responsibilities of both the City and TCWO in the operation
    of the facility.
   The past year saw many significant improvements to club infrastructure. The coming
    several years will see additional expenditures culminating in the replacement of the
    Bubble. Our Facilities Director, Chris Clarkson, will discuss in more detail our
    accomplishments and future plans.
   The financial position of the club remains rock solid. Most of the future capital expenses
    will be self funded thereby avoiding interest charges on bank loans. Our treasurer,
    Philip Cheesman, will present the club’s financial position in more detail in his report.
   The club continues to further the development of tennis in Ottawa by:
       o   sponsoring junior tournaments open to all juniors in the Ottawa area;
       o   participating in National Capital Tennis Association Leagues. Note that the
           TCWO team (Sweet Spots) won the NCTA team championship this year beating
           a team from Manotick;
       o   organizing a variety of in-house leagues/ladders/tournaments and events
           targeted to all levels of play.
       o   The club organized, in May 2019, a four day series of events hosted by Daniel
           Nestor one of the world’s foremost tennis doubles players. The event was very
           successful and well attended.
       o   Membership levels at the club for the past winter and summer seasons were;
       o   Summer – 165 (April to September 2018); (change of -5)
       o   Winter – 282 (October to April 2018); (change of +29)
       o   Annual – 185 (Current) (change of +19)
       o   The club continues to run various social functions in both the summer and winter
           seasons. We will endeavour to promote these functions with more vigour to
           increase participation.
    Your Board is confident that the current year will continue to see tennis at the TCWO
    continue to thrive.

    Peter McLean
    President – Tennis Centre West Ottawa

    Peter highlighted that the major expense for the Club in the new year would be the new
    furnace for the bubble. More details will follow during subsequent reports from the
    Treasurer and the Facilities Director. He also noted that the junior programs, run by
    NTS, bring in $120K net into the TCWO. Finally, he updated the membership on
    changes to the Board and to the management team.
    A question was raised from the floor regarding the watering of the slippery indoor courts.
    During the transition from summer to winter play, grounds keeping time is split between
    indoor and outdoor courts. Once the outdoor courts are fully winterized, time will be
    devoted to maintaining the indoor courts, although they will not need nearly as much
    watering as the outdoor courts.
Another question from the floor asked why we need new bubble in 2 or 3 years. The
       present bubble was not purchased new. There is a lifespan for bubbles, and TCWO
       tests the fabric yearly to ascertain the accumulated wear. There are already tears and
       holes in the bubble. We do not want to have an non-reparable collapse and so the
       bubble will need to be replaced...the good news is that we will funds available in the
       capital funds to pay for most of this expense.

                                    TREASURER'S REPORT

Revenue: Revenue overall was up for the club over the previous year:

      Court Fees in 2018/2019 were slightly down due to lower PCT revenue and lower court
       utilization.
      Membership fees in 2017/2018 were lower due to decreased membership and issues
       with our operating system made tracking membership life cycles more difficult. At this
       time it is possible that membership revenue is slightly understated for 2018/2019, but will
       correct itself in 2019/2020.
      Tennis program revenue slightly lower in 2018/2019 due to lower attendance of the
       programs and a revised contract with NTS.

Expenses: The club saw a decrease in expenses in 2018/2019 due to lower repairs/
maintenance & tennis program expenses (as tennis program revenue decrease, so do the
expenses)

      Repairs & Maintenance: in the summer of 2018 we did not spend much on trying to
       repair courts 10 & 11 as the board has concluded they likely need to be resurfaced.
      Tennis program expenses: as mentioned above, as the tennis program revenue
       decreases the expenses do as well.
      Utilities: The benefit of the investment in the new LED lighting in the dome has
       contributed significantly to lower hydro costs.

Balance Sheet:

Cash: The board has developed a capital plan and with a number of capital projects on the
horizon, the board has been putting any funds available in a savings account & redeemable
GIC’s to finance such projects.

In regard to the ongoing issues plaguing courts #10 and #11, Phil stated that we feel that there
is little benefit in investing significant funds into repairing these courts. They will be top dressed
and groomed, but only a complete rebuild of these courts will bring them up to standard.
A question from the floor inquired as to why we do not get a full audited financial
statement. Phil responded that it would cost around $15K. It may be necessary to do if
we need some financing from our bank for a new bubble in the future.

                                FACILITIES CHAIR REPORT

Maintenance & Renovations 2019

This year $72,000 was spent on maintenance and renovations to club building and grounds.

The following renovations were made:
● old wooden deck was demolished and replaced with patio deck slab and white picket railing
● 140 foot interlock brick walkway with border was added to lower courts from clubhouse
building
● 3 new slabs were added along with 3 new sheds to increase storage capacity for materials &
equipment
● security system with cameras giving a video feed back to the clubhouse was purchased on all
courts

The City of Ottawa contributed the following renovations:

● new front gate, to which we added an intercom system to control entry, especially at night
● painted one side of the clubhouse building
● installed an A/C system with oversized ductwork in the clubhouse
● replaced 2 new steel doors in office area

Maintenance & Renovations Schedule for 2020

In 2020 we are replacing the 25 year dome furnace. The new equipment will have automatic
backup functions and be much more energy efficient, resulting in lower winter fuel operating
costs. One advantage to this system is; in the event of a power failure, the air being pumped
into the dome will be heated. With the existing system, in the event of a power failure, the air
pumped into the dome would be unheated cold outside air.
The other renovation in 2020 is to replace the old homemade pole and tarp tunnel system
currently in use for getting from the clubhouse to the dome during the winter. The new structure
will be a pergola open frame structure with removable canvas sides and top.

A copy of the scope of renovations for the club is available from Chris Clarkson, Director of
Facilities.

Chris stated that the bubble furnace replacement will cost the Club nearly $200K. When we
replace the bubble in the next few years, way may also raise the grade beam and courts by 12-
18ins in order to offset our flooding problems.

A question was asked about a new canopy for the new deck. Chris says it is not in our budget
right now but we can take a look at it. He also said that we looking at adding a walkway to the
upper courts, along with picnic tables and benches in the upper green space. There was a
question about new lights for the outdoor courts. The lights are the responsibility of the city, and
they have little money for facilities upgrades. Chris is, however, going to try the old indoor bulbs
in the outdoor light to see if they help visibility. He also said that he would like to add an
automatic sprinkler system to aid in court maintenance.

                                   PLAYING CHAIR REPORT

      Winter Club 2019 Champions: April 2019 - Results

              Event           Number of Entries           Main Draw             Consolation
                                                          Winner(s)               Winner(s)
       Men’s Singles          24                     Jeff Henkelman          Steve Hibberd
       Ladies’ Singles        6                      Lynda Leroux            Patty Perry
       Men’s Doubles          8                      Jeff Henkelman          Karthik Abiraman
                                                     Paul Marchi             Frederic Massicotte
       Ladies’ Doubles        5                      Christine Rivas         Helena Slozil
                                                     Lynda Leroux            Xuan Chen
       Mixed Doubles          11                     Lynda Leroux            Landdy Zhang
                                                     Pierre Therien          Frederic Massicotte

      Ladies Doubles Open Tennis Tournament – June 2019
       Viola Hennessey, Marcia Burdette and Kathy Pilon organized a successful LD
       tournament on Friday June 14th – Sunday June 16th. The tournament included Main and
       Consolation Draws and guaranteed each player 3 matches.
       Winning Team – Christa Cameron/Michelle Brunette
       Runner Up – Jennifer Stiell/Susan Simmons

       Viola, Marcia and Kathy hope to run this open tournament again in 2020.
   SUMMER INTERCLUB LEAGUES
      o TCWO fielded two senior men’s doubles teams, two ladies’ doubles teams and
        the NCTA Mixed Doubles

   TCWO Ladies Doubles Blue – captained by Kathy Pilon; players were Baerbel
    Newman, Leesa Kirschner, Becky Judges, Olga Ivantchouk and Bonnie Lee. The team
    finished 2nd in Division 1 of 5 teams.

   TCWO Ladies Doubles Red – captained by Viola Hennessey; players were Viola
    Hennessey, Kathy Baird, Marcia Burdette, Helena Slozil, and Jana Ramsay. TCWO Red
    finished 3rd in Division 1 of 5 teams.

   TCWO Men’s Doubles division 1 – captained by Ken Murray; players were Ken
    Murray, Tomas Tomik, Mike Bradly, Maurice White, Bruce Ramsay, Paul Kriz and Pierre
    Pilon. The finished 4th in the league.

   TCWO Men’s Doubles Division 2 – captained by Fraser Taylor; 12 different members
    from the club were included in the matches. They finished 4 th in the league and a joint 3rd
    in the playoffs.

   NCTA mixed doubles league: TCWO Sweet Spots, captained by Bruce Ramsay.
      o Session 1 – Sweet Spots 2nd place
      o Session 2 – Sweet Spots 4th place
      o Playoff with 16 teams – League champions winning 4 playoff matches

     Team members - Bruce Ramsay (captain), Doug King, Andrew Sterparn, Kevin
     McIlvenna, Bill Fletcher, Nav Aggarwal, Steve Hibberd, Phil Cheesman, Al Wilson,
     Pierre Therrien, Lynda Leroux, Susan Nicholas, Jana Kriz, Helena Slozil, Leesa
     Kirshner, Marcia Burdette, Sharon Rajack

   Summer Club 2019 Champions: August 2019 - Results

          Event           Number of Entries          Main Draw             Consolation
                                                     Winner(s)              Winner(s)
    Men’s Singles         24                     Sean James             Al Wilson
    Ladies’ Singles       3                      Jana Kriz
    round robin format
    Men’s Doubles         8                      Karthik Abiraman       Pierre Pilon
                                                 Frederic Massicotte    Bruce Ramsay
    Ladies’ Doubles       3                      Natalie Bordua
    round robin format                           Nicki Terrier
    Mixed Doubles         4                      Karthik Abiraman       Andrew Sterparn
                                                 Landdy Zhang           Jana Kriz
Each winner received a TCWO $10 gift certificate; finalist a TCWO $5 gift certificate and
       the winner of the consolation match a TCWO $5 gift certificate.

      IntraClub Singles League: During the winter season there are 4 sessions and during
       the summer there are 3 sessions, with between 40 and 60 players each time. The
       number of divisions changes as the number of interested players increase or decrease; I
       have used a standard of 6 players per division to allow for a greater movement of
       players between divisions. Many thanks to Pierre Pilon for completing the score sheets
       weekly.

      Leagues – Our club manager is often asked about reserving courts for ‘personal’
       leagues. The only leagues that have reserved courts (during the summer) are the NCTA
       Mixed, Wednesday MD league and Thursday LD league. With these leagues there is
       play both at TCWO and at the other clubs that participate in the league.

      Thank you to all who participated throughout the year in these and other activities,
       including social round robins, Tuesday morning and Thursday evening doubles and
       others organized by the club. The chance to play tennis in a friendly atmosphere makes
       the Club a good place to play, and a good one to join. All members contribute to creating
       that atmosphere, so thank-you all.

      Interested in trying out for a team? Getting another activity going at the club – email to
       Kathy Pilon – kathypilon@ripnet.com or contact me at the club.

       Kathy stated that next spring she would put up a sign on the bulletin providing contact
       information for all captains of city league teams. This will assist members in applying for
       a spot on these competitive teams if they wish to participate.

                             DIRECTOR OF TENNIS REPORT

TCWO Coaching Staff:

      Our staff Geoff Pearce Director of Tennis, Grant Gibson, Michel Abrogoua, and Ramin
       Anam instructed the private and group lessons. Jordan Sweeney joined the team in
       January 2019.

Adult Programs:

      Grant ran the "Lotsa Balls" program again this year. The program was full and averaged
       8 people per week. People were very happy and loved all the drills off of our state of the
       art Playmate ball machine. Michel ran the stoke of the week and Friday drills.

Junior Program:
   Record 350+ children attended the fall 2018 to fall 2019 sessions. Last year was good
       but even better this year. In the past the Winter session (particularly Saturdays) was
       dramatically lower due to competition with the local ski/snowboard industry. Very happy
       that over the last 2 years’ winter registrations was significantly up and almost fully
       booked. Record Fall 2019 junior program registration with 207 children attending.

National Tennis Academy Sport and Study Program:

      Year two for our year round program started in September for elite junior tennis players.
       2 hours of tennis and 1 hour of fitness, Monday to Friday. High level coaching and
       competitive juniors looking to be the best that they can be. We now have a competitive
       program where junior athletes can train every day. The program is full.
      Little Aces, now called Team Tennis, registration is low. Most parents are looking for
       tennis instruction over match play.

Summer Lessons:

      We added new summer lessons for 2017. Numbers were low again this year as many of
       the kids go to play tennis outdoors at their local clubs.

March Break Camp:

      Registration was a little lower than 2018.

Summer Camps:

      We now have two tennis camps: our recreational camp that we have been running for
       many years plus our new High Performance Camp. Recreational camp registrations
       were up by over 50 children. To boost the fun, we added archery tag, Stand Up
       Paddleboard, and weekly visits from Little Ray’s Reptiles.
      HP Camp ran for 5 weeks and had 50 new registrations.
      Great feedback from both camps. Wonderful staff made these camps rock!

Tournaments:

      We continue to host our Sunday monthly junior singles and doubles tournaments.
      Daniel Nestor came to TCWO May 9-13, 2019. NTS hired Daniel Nestor to come to
       TCWO to run doubles clinics for adults and kids, and also support the 4 star U10-18
       Boys and Girls doubles and mixed doubles national level tournament. The feedback
       from the clinics was excellent. All participants loved the drills and the opportunity to play
       and talk with Daniel about life on the pro tour.
      The junior doubles/mixed doubles tournament had over 115 participants. Excellent
       participation but tough tournament to run with the outdoor courts unplayable due to
       flooding. Later start date will be scheduled for 2020.
Geoff stated that the new coaching staff is working out well. Overall, programs are well
attended, but there is a dip in the winter months as kids get ino skiing and other witer
activities.

In answering a question from the floor about sharing instructional resources across the
city, Geoff stated that we do participate in the Capital Kids program. He also agreed to
develop new promotional handout material that could be provided to non-TCWO
members.

Geoff will also look at improved cleanup on the indoor courts after junior programs are
completed. There were some complaints about junior programs using courts #4 and #5,
particularly on Mondays and Tuesdays. Geoff and the management team will review the
court bookings for these programs.

There was a suggestion to sweep courts after play to maintain court playability. It was
decided that sweeping equipment will be proved for each court, and it will left to the
players coming on the court as to whether or not they want to sweep before starting
play.

Geoff also confirmed that we do have a ball machine for rental. We need to better
advertize this service in the clubhouse.

           VOTE ON CHANGE TO THE TCWO CONSTITUTION

The present wording of clause 4.1.3 reads: "There shall be a minimum of three (3) and a
maximum of six (6) Director positions. Director positions for Grounds, Membership and
Playing shall be on-going. The Board may authorize up to three (3) additional Director
Positions to meet organizational requirements, prior to each election of Directors at the
Annual General Meeting."

The Board of Directors recommends changing the name of "Director of Membership"
to "Director of Member Services", in order to broaden the mandate of the position.

Ken Murray tabled this motion, seconded by Al ???. Motion was approved.

                        ELECTION OF NEW BOARD

According to the TCWO Constitution, the following members of the Board had completed
their two years terms:

      Vice President - David Cheesman
      Playing Director - Kathy Pilon
      Treasurer - Phil Cheesman.

In addition, Carolyn Denyer has applied for the position of Director of Member Services.
These four positions were unanimously acclaimed by the members present at the AGM.

                              OTHER BUSINESS

The main issue of discussion for members was the new requirement to pay for indoor
courts upon booking, either on line or via telephone. Several members stated that it is
very inconvenient for them to pre-pay for all their players and then try to collect money
later. TCWO management responded that it was becoming increasingly difficult to collect
from members (particularly large groups) when they arrive to play. The club has lost
upwards of $10K in court fees due to non-payment. One suggestion was to be able to
reserve courts with a credit card, which would be held but not processed. Once players
arrive and play, any non-payments would be taken off the held credit card number and
would become the responsibility of the person who booked the court.

TCWO management resolved to review to court payment process and the capabilities of
our court management software system (Legend). They would then make
recommendations to the Board that would hopefully streamline the process for both
members and TCWO staff.

One member inquired as to who books for the NCTA team Wednesday evening league
on prime courts...Courts #7/#8/#9 when only half of the players playing are TCWO
members. As captain, Bruce responded that the club fully supports the TCWO
competitive NCTA league team, and this support is reciprocated when we play away
games. Furthermore, the desk staff does the bookings, and the courts normally used
were actually #9/#12 and #14. The same member then asked why some players can
dominate the better courts without getting booked off, while she and her partners always
seem to end up on courts #10 and #11. She was told that the present rule is that you
must take an open court and not bump other players if one is available. It was
recognized that this occasionally enabled players to play on prime courts for more than 1
hour, while others were "relegated" to the upper back courts. One option would be to
take courts #10 and #11 out of this booking rule and enable members to book the next
court session on the remaining courts in rotation. Members coming in to play would then
have the option of going right onto an upper back court, or wait their turn for one of the
other courts. This suggestion and other options will be reviewed to see if this issue can
be alleviated.

Peter confirmed to one member that notification of non-payment of any court fees should
be identified promptly (less than 2 weeks) so that a member has the opportunity to check
recent financial records and resolve any issue.

A member asked a question as to how he could find out when his membership expires,
so that he is not surprised when he comes into the club to play. TCWO management will
investigate and ensure that members can indeed have information on the type and
duration of their membership.

Peter McLean, President, declared the 2019 AGM adjourned at 9:30pm.
EXECUTIVE REPORTS -2020

                                      PRESIDENT'S REPORT

   The past Fiscal Year at TCWO has been unprecedented. Responding to the risks associated
   with COVID 19 the club decided to close effective March 15, 2020. We were not able to resume
   operations until late in May. Notwithstanding the fact the club was closed for a one and a half
   month period in fiscal 2019 – 20202 we were able to generate a profit of $20,000 for the year. In
   dealing with the pandemic the club participated in Federal Government Assistance Programs
   such as the Canada Emergency Wage Subsidy Program (CEWS) and the Canada Emergency
   Business Account (CEBA) which provided needed financial assistance throughout the period of
   closure.

   The past Fiscal Year saw changes to both staff and Board members. Over the past year
   Frances Mercer returned from Maternity Leave. Rebecca Coleman, who had filled the position
   of Manager, was retained as Assistant Manager upon the return of Francis. Rebecca left the
   club in January 2020 on Maternity Leave and was replaced by Kate Hultzhuter. We hired three
   new stewards – Rhiannon, Swara and Jeff.

   Philip Cheesman left the Board as Treasurer and was replaced by John Fairbairn. Carolyn
   Denyer joined the Board as Member Services Director.

   We continued to improve our facilities with the demolition of the club’s deck, replacing it with a
   fenced stone patio. We installed a stone path to courts 7, 8 and 9. We also signed a contract
   for the installation of a new furnace, generator and back-up fan. Air conditioning and a camera
   system were also installed.

   Junior programs operated with record numbers of participants and contributed $109,000 of profit
   to the club’s bottom line..

   Before COVID19 impacted operations the club participated in NCTA leagues (with great
   success) and organized a variety of in-house leagues, ladders and tournaments targeted to all
   levels of play.

Membership levels at the club for the 2019-20 winter and summer seasons were;

         Summer – 81 (April to September 2020);

         Winter – 306 (October to May 2020);

         Annual – 168 (April to May)
The club ran various social functions in both the summer and winter seasons. These functions of
   course were suspended in the Spring of 2020 because of the pandemic.

Notwithstanding the challenges facing the club as a result of COVID19 your Board is confident that
   the current year will continue to see tennis at the TCWO continue to thrive.

           Peter McLean
           President – Tennis Centre West Ottawa

                                      TREASURER'S REPORT

   Highlights of the April 20, 2020 Year End Financial Statements

   The profit decreased year over year by about $80K (from $99K to $20K) because:

          Membership fees decreased by 15% primarily because the facility was closed
           from mid-March till past the fiscal year end which meant no fees were earned
           during this period. In most cases, the memberships were just extended when the
           club reopened so it will have an impact on the 2021 revenue numbers as well.
          Maintenance costs were up by about $13K.
          The investment in IT was up by about $10K.
          Salaries year over year increased by about $10K.
          Net contributions from the programs decreased by about $30K.

   The bank balance remained solid at about $437K. Currently the total of the bank balances (two
   accounts) is about $500K. Short term Financial Highlights Assuming that there are no new
   negative surprises from COVID, it is expected that winter court fees and net revenue from the
   junior programs should keep the bank balances stable during the rest of the fiscal. Revenue
   from the summer memberships and court fees is quite a bit less than the operating costs of the
   club so it is normal for the bank balances to drop pretty substantially from May to September. It
   is important to build up cash reserves as a lot of the club’s assets are getting older and will have
   to be replaced. For example, the bubble which covers courts 1-6 is arguably the most valuable
   asset that the club owns (other than the tennis courts) is getting close to its useful life. Courts 10
   and 11, despite the ongoing great maintenance efforts of our staff can be challenging to play on
   in the summer and would probably require a significant investment if we want their playability to
   improve much. Current plans for 2021 include a pergola for the front deck and replacement of
   much if not all of the fencing around the tennis courts. Chris will detail those plans much more
   eloquently in his report. Finally, as the incoming Treasurer in a very uncertain time, we have
   intentionally tried to keep costs down where we can in case we have to shut down again..

   John Fairbairn
   Treasurer
MEMBER SERVICES CHAIR REPORT

We saw an increase in membership from the OAC closing, and as a result we are currently at
capacity and will not be offering any new memberships at this time. We have a waiting list, and
will admit new members only once our capacity has eased. We are doing this to ensure that our
membership base continues to have acceptable access to court times.

The numbers are as follows:

Adult annual/covid extension (from when closed) 93
Adult Winter 100
Family 10 (35 members, 3.5 per membership)
Junior 81
Senior annual/covid extension (from when closed) 96
Senior Winter 113
Youth 31

As memberships expire, the management is reaching out to the members impacted and giving
them an opportunity to renew

Carolyn Denyer
Member Sevices

                                FACILITIES CHAIR REPORT

Maintenance & Renovations 2020

In 2020, TCWO spent $206,000 on maintenance and renovations to club building and grounds.
That is almost 3 times what we spent in 2019 - $74,000.

The following renovations were made this year:

          removed and replaced 25 year old dome furnace
          Security fence around dome furnace
          Enbridge supplied & relocated new gas supply line, gas regulator, & gas valve for the
           furnace
          TCWO had to provide a new gas feed line back to the furnace
          TCWO shared the cost with the City to paint the clubhouse building
          CCTV video camera system installed on all courts, with video feed back to the
           clubhouse

The City of Ottawa contributed the following renovations this year:

          painted the rest of the clubhouse building
   replaced broken concrete, un-even asphalt with new concrete from entry steps to
           clubhouse front door
          replaced the old chain link fence with steel mesh security fence & wider gate at the
           entry

Maintenance & Renovations Schedule for 2021

The following renovations and maintenance projects are scheduled for 2021:

       ● new awning frame and canopy for the patio deck
       ● new 50 foot pergola open frame structure with roll up canvas sides for covered
       walkway in winter months
       ● chain-link fence repairs in 3 locations for court fencing

Chris Clarkson
Facilities Chair

                                 PLAYING CHAIR REPORT

      Winter Club 2019 - 2020

       The annual Winter Club Championship was not played as the club was closed due to
       COVID-19.

      Ladies Doubles Open Tennis Tournament – June 2020
       Although initial plans had been made to hold the tournament, we were not able to host
       the tournament this spring due to COVID-19

      Summer interclub league: The Men’s and Ladies’ Doubles interclub leagues were
       cancelled this summer due to COVID-19

      NCTA mixed doubles league: Although it was a late start to the season, TCWO Sweet
       Spots, captained by Bruce Ramsay, won the Mixed Doubles league. Players included
       Nav Aggarwal, Kevin McIlvenna, Sharon Rajack, Lynda Leroux, Helena Slozil, Steve
       Hibberd, Al Wilson, Susan Nicholas, Doug King, and Leesa Kirschner.

      Summer Club 2020 Champions
      The annual Summer Club Championship was not played to allow the courts to be used
       by the members without scheduled matches blocking play.

      Intra Club Singles League: There were 4 rounds of the Singles League with between
       40 and 50 players each time; the number of divisions changed as the number of
       interested players increased or decreased.
   Global Tennis Network - I am currently exploring the possibility of using the Global
       Tennis Network at TCWO. Through this, I would create a Singles Ladder to replace the
       Singles League and could easily accommodate other ladders (e.g. Mixed Doubles) that
       members may want to play.

      Thank you to all who participated throughout the year in these and other activities,
       including social round robins, Tuesday morning and Thursday evening doubles and
       others. The chance to play tennis in a friendly atmosphere makes the Club a good place
       to play, and a good one to join. All members contribute to creating that atmosphere, so
       thank-you all.

      Interested in trying out for a team? Getting another activity going at the club – email to
       Kathy Pilon – kathypilon@ripnet.com or contact me at the club.

Kathy Pilon
Playing Chair

                             DIRECTOR OF TENNIS REPORT

Geoff Pearce, Director of Tennis; Grant Gibson, Michel, and Ramin Anam instructed the private
and group lessons.

Adult program

Grant ran the Lotsa Balls program again this year. The program was full so we added an extra
day. People were happy with Grant and loved the workout and all the drills off our state-of-the-
art Playmate ball machine.

Junior program

Record 300+ children attended the fall 2018 to fall 2019 sessions. Last year was good but even
better this year. In the past the Winter session registration (particularly Saturdays) was
dramatically lower due to competition with the local ski/snowboard industry. Happy that over the
last 3 years our winter registrations were significantly up and almost fully booked. Fall 2019
junior program registration at capacity. Revenue and profit up from 2018/2019.

Winter 2020 at near capacity. Covid19 hits mid-March and all programs are postponed with only
1 or 2 lessons left in winter session. All makeups completed in September 2020.

National Tennis Academy Sport and Study High Performance Program

2nd year Sport and Study program runs from September-June for elite junior tennis players. The
program is full. 2 hours of tennis and 1 hour of fitness, Monday to Friday. High level coaching
and competitive juniors looking to be the best that they can be. We now have a competitive
program where junior athletes can train everyday. Several players are now looking to obtain
tennis scholarships in the US.

Little Aces, now called Team Tennis, registration is down last year and this year we decided to
cancel the program. Parents seem to prefer lessons over team tennis.

Summer lessons

We added new summer lessons for 2018 and 2019. Numbers were low again this year as many
of the kids go to play tennis outdoors at their local clubs or attend summer camp instead. No
summer lessons 2020.

March Break Camp

2019 registration was up from the previous year with over 40 children attending. 2020 March
Break cancelled.

Summer camps

2019 registration was up from previous years. Great staff! If tennis is not enough, we boosted
the fun and added stand up paddleboards, archery tag and weekly visits from Little Ray’s
Reptiles. 2020 summer camp have been cancelled.

Tournaments

We continue to host our Sunday monthly junior singles or doubles tournaments. Great
attendance! All junior tournaments will be postponed until we are Covid19 safe.

Geoff Pearce
Director of Tennis
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