Marketing and Sales Opportunities - Empowering partnership - driving tourism - visitbelfast.com
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Partnership 4 Digital 6 Visitor Guides and Publications 12 Visitor Servicing 16 Marketing Campaigns 20 Conference Sales and Promotion 22 Travel Trade 26 Cruise Belfast 28
2018–19 Bringing the World to Belfast Visit Belfast’s strategy is to effectively engage the tourism and hospitality industry in the marketing of the city, and in line with our aims and objectives, drive visitor numbers and tourism spend to our tourism businesses and partners. Our relationships and engagement with our tourism partners is key to the ongoing success of Visit Belfast and central to delivering our tourism, marketing and sales plans for the Belfast City Region. All published prices listed throughout this brochure are discounted partner rates. Non-partner participation will be subject to an additional 25% across all selected platforms, as appropriate*. All platforms / prices correct as of 1 April 2018, and will be reviewed on an annual basis. All opportunities are limited and sold on a first come, first serve basis. *unless otherwise specified visitbelfast.com 3
Partnership Our relationships and engagement with tourism partners is key to the ongoing success of Visit Belfast and central to delivering our tourism, marketing and sales plans. Visit Belfast champions the importance of collaboration and buy-in from organisations and businesses who share our vision to achieve economic benefit for the Belfast City region. 4.4m £334m bed nights overnight visitor economy 200,000 18,600 cruise visitors tourism jobs Partnership Tiers Associate, Club, Star and Corporate Partnership Strategic Partnership Elite Partnership Corporate partnership Visit Belfast welcomes Visit Belfast promote partner business combines the shared aims strategic partnerships and profiles and events across a range of and objectives of Visit Belfast sponsorship relationships platforms. Partners can choose the tier and your business in growing with like-minded which includes benefits or channels tourism in Belfast. As a Visit organisations that share best suited to their business needs. Belfast Corporate Partner, the aim of developing a Whether it is being kept informed and your business, through flourishing tourism industry. availing of networking opportunities, tailored agreements, will Strategic Partners are key to using digital platforms to showcase be recognised as a lead the city’s regeneration and your business, or engaging with commercial partner and are committed to developing group tour operators and corporate contributor across Visit responsible and sustainable opportunities. Belfast’s leisure and business tourism. tourism promotions. Cost: from £150+VAT, Cost: from £40,000+VAT see table on page 5. Cost: from £25,000+VAT Get in touch partnership@visitbelfast.com visitbelfast.com 4
Partnership Tiers and Benefits Associate Club Star Elite Regular updates on industry news and events • • • • Attendance at free networking events • • • • Web listing on visitbelfast.com • • • Online event and offer listings • • • Digital marketing via VB social media* • • • Participate in online marketing* • • • Listing on self-service touchscreens across Greater Belfast (10 locations) • • • Opportunity to brief VB Welcome Centre staff • • • Included in Cruise Belfast promotions * • • • Included in GTO promotions and also on supplier list. • • Inclusion in leisure FAM trips* • • Inclusion in business tourism FAM trips and site inspections • Included in conference and ambassador database for conference sales activity • Opportunity to participate in conference sales activity • Listing in biannual conference guide • Annual review meeting • *as appropriate £150 £250 £400 £700 +VAT +VAT +VAT +VAT visitbelfast.com 5
Digital visitbelfast.com is the official visitor website for Belfast and a key resource for visitors planning their trip to Belfast, and for locals who want to find out what’s on in the city. 2m web visits p.a. 5m web page views p.a. Partners are an integral part visitbelfast.com reaches a Search Rankings of visitbelfast.com, receiving local, national and international a dedicated profile page with audience. Top international visitbelfast.com is featured top opportunities to be considered website traffic comes in search engine rankings for a for Blog articles, Email from USA, France, Canada, range of search terms including: Marketing, Social Media and Germany, Australia, Spain, • Visit Belfast Competitions. The Netherlands and Italy. • Visitor Attractions Belfast There are five additional micro • What’s On Belfast A new visitbelfast.com language visitor websites • Belfast Events website went live in March available for those who speak • Family Fun Belfast 2018, featuring a modern French, German, Italian, • Belfast Shops and fully responsive design Spanish or Chinese. • Stay in Belfast suitable for mobiles, tablet devices and PCs. The website The visitbelfast.com website provides a personalised online can also be translated into up experience and makes a range to 100 languages using the of recommendations of things automated translation tool on to do in the city based on a user’s behaviour, location the site. Top and interests. in Search Rankings visitbelfast.com 6
Partner Profile Club, Star and Elite partners receive* • Website Profile in a relevant category section including description, images, booking information, contact details and opening hours. • Profile on interactive touchscreens in 10 locations across the Belfast city region. • Events promotion on What’s On section of visitbelfast.com • Offers promotion on Offers section of visitbelfast.com *as appropriate Enhanced Website Profile Partners have the opportunity to prioritise their listing on visitbelfast.com, further enhancing the promotion of a product, event or service. Website enhancement includes: • Premier placement on category listings page • Premier placement on product pages within a category. Categories include: • Accommodation • Activities • Arts & Entertainment Top Tip • Attractions • Information Services Get in touch with new information and inspiring • Pubs & Clubs images to keep your profile • Shopping fresh and up to date. This • Sightseeing Tours information will also be • Travel & Transport used for blog posts, • What’s On email marketing and Further enhance your event with promotion social media. on the Events and Festivals Island in the Visit Belfast Welcome Centre (other category enhancement opportunities are available Get in touch upon request). Cost: From £300 +VAT claremcgimpsey@visitbelfast.com visitbelfast.com 7
Digital Blog Utilising Partner content, blog articles feature inspirational ideas and seasonal activity. With a focus on key themes such as Christmas, Family Fun, Food and Drink and Top Visitor Attractions, articles are promoted across visitbelfast.com, social media and email marketing. Top Tip Get in touch with content suggestions for blog articles such as new product information or quirky ideas. visitbelfast.com 8
Email Marketing Email marketing is a key platform for engaging with locals and visitors to the city. Ezines are sent throughout the year to consumers and the tourism industry, offering partners a range of opportunities for inclusion. 100,000* consumer email database Seasonal Consumer Ezines • Targeting visitors and locals • 100,000 email database • Promoting blog articles, key events, attractions, accommodation offers and competitions 1,000+ concierge email database What’s On Concierge Ezine • Targeting front of house staff and concierge in the tourism and hospitality industry • Over 1,000 email database • Weekly overview of key events *Subscriber numbers accurate at date of print. Prices are subject to change based on segmentation of email database. visitbelfast.com 9
Digital Bespoke Email Marketing 75,000* consumer contacts Partner Branded Ezine • Utilised to enhance a profile, highlight an event or to promote a special offer • Target up to 75,000* consumer contacts and promote a product directly to an audience(s) in NI, ROI or GB • Includes full evaluation with open rates, click through rate etc. Cost: £1,000 +VAT per target audience 25,000* travel trade buyers Travel Trade Product Update Ezine • Utilised to promote a product or large scale event • Target up to 25,000* travel trade buyers to include tour operators and other travel trade contacts • The opportunity to promote tourism products directly to the travel trade Cost: £250-£500 +VAT per ezine *Subscriber numbers accurate at date of print. Prices are subject to change based on segmentation of email database. Get in touch claremcgimpsey@visitbelfast.com visitbelfast.com 10
Social Media Top Tip Get in touch with Social media activity offers immediate content suggestions and direct engagement with up to 367,000 such as new product followers, from near and far. information or quirky ideas. Competitions Exciting and inspiring competitions help to increase the reach and awareness of partner products. Partners can submit experiential prizes which are promoted across 367,000 visitbelfast.com, social media and through email marketing. followers /visitbelfastcity /Belfast.city Top Tip /lovinbelfast New, quirky, seasonally themed and exclusive products make great @visitbelfast @visitbelfastorg prizes and can be @lovinbelfast @visitbelfastbiz packaged to create unique competitions. /visitbelfast Get in touch digital@visitbelfast.com 11
Visitor Guides and Publications Visit Belfast produces a range of printed promotional material to showcase the best of what the city has to offer to visitors while in the city and before they arrive. SPORTS BARS Student Guide BIG SCREEN SPORTS S Student For Premier league football and all the big national and international sporting events, there’s no better place to congregate with fellow fans to shout, cheer, sing, and hurl abuse at the referee than at the pub. Here’s our favourite big screen sports bars in Belfast. Ce the THE ERRIGLE INN with big screen sport experIen F tItAnIC Ormeau Road a major factor in Offering some of the its success story. best sports coverage Football, Rugby and O 4.50 that Belfast has to GAA are the holy offer over 26 HD and trinity of sports that Legend * y £1 FOr OnL 4K screens. Ideal for dominate the big the beer connoisseurs screens at The Bot. amongst you, choose from a variety of nOMAdIC LAVERY’S THE KITCHEN BAR over twenty different SS Bradbury Place Victoria Square FASt And tItAnIC BeL beers on tap from Regarded as Belfast’s A Belfast institution number one sports big brands to more unusual craft beers. dating back to 1859, entry tO bar, Lavery’s is a The Kitchen claims haven for lovers of to have the ‘biggest every kind of sport screen in Belfast City imaginable with no Centre,’ so you’ll never Titanic Belfast, birthplace of RMS Titanic and proud less than 28 HD miss a moment of winner of World’s Leading Tourist Attraction. screens. You can even the game. Make sure THE EMPIRE earn beer tokens by to try their famous Botanic Avenue buying pints during Paddy’s Pizza while The atmosphere can Titanic Belfast features nine interactive galleries that explore selected games! you’re there. get pretty electric the sights, sounds, smells and stories of Titanic. Experience the in here when there’s shipyard, walk the decks, travel to the depths of the ocean and THE GARRICK THE BOTANIC INN a big match on and uncover the true legend of Titanic in the city where it all began, Chichester Street QUB Malone Road the place is packed. As one of Belfast’s STUDENT’S UNION A favoured haunt They’ll open the top Belfast, Northern Ireland. oldest pubs, The University Street of students down floor for particularly Garrick combines Cheap drink and all through the years, big crowds, and if *with valid student ID, price subject to change. old school Belfast your favourite sports you’re in the mood for with great food and showing on seven celebrating come the great sports. Showing 50” HD TVs – it’s final whistle you might football, rugby, GAA, the stuff of student as well hang about for golf and more every dreams. The great some great live music. day of the week, you’re thing is it’s open to sure to find the game regular beer-swilling you’re after on the big sports fanatics as For more inspiration, screen. well. see visitbelfast.com 32 VISITBELFAST.COM Book Now aT tItAnICBeLFASt.COM Student Guide The go to guide for students arriving in Belfast, offering advice and suggestions on how to make 10,000 the most of student life in the city. Fresher’s Week print run • 10,000 print run Student Guide Cost • Distributed during Fresher’s Week • Distributed to Universities, Colleges and Outside back cover £2,150+VAT businesses across the city. Inside front/back cover £1,750+VAT Full page £1,150+VAT Double page spread (advertorial) £1,450+VAT Double page spread (artworked) £1,650+VAT Half page £725+VAT Get in touch jenniferhempton@visitbelfast.com visitbelfast.com 12
OUTDOOR MUSIC SUMMER SOUNDS Watch the city transform into an outdoor stage as local and international acts perform to an open air audience. Here is our guide to the best outdoor music festivals this Summer. Beautifully simple. Simply beautiful. BOOK NOW Call 028 9047 1066 or visit 01 02 03 grandcentralhotelbelfast.com BBC Music: The The Script, Timmy Trumpet, Eastside Arts Biggest Weekend 01 Eric Prydz and Carl Cox. Festival 25–26 May belsonic.com 2–12 August Titanic Slipways Various locations Two days of live music August Féile This annual summer set at the iconic 2–12 August festival showcases the Titanic Slipways with Gaeltacht Quarter brilliant creative talent performances from Beck, Ireland’s biggest community that lies within the east Orbital, Manic Street festival returns with live of the city in the form of Preachers, Ash, Courtney music, comedy, sport, music, comedy, movies, Barnett, Public Service exhibitions, drama, debates theatre, talks, workshops Broadcasting, First Aid Kit, and more. Cheeky Chappie and more. Franz Ferdinand, Young Olly Murs headlines this eastsidearts.net Fathers, Little Dragon, year’s festival with more Neneh Cherry, Underworld acts to be announced soon. Belfast Mela and more. feilebelfast.com 26 August bbc.co.uk Botanic Gardens CHSQ 03 The leafy calm of Botanic Belsonic 02 10–26 August Gardens will be replaced Custom House Square 35,000 15–30 June with this multi-cultural Ormeau Park The historic surroundings extravaganza of music, Returning to its new will be filled with the dance, fashion, food location in the picturesque sound of music from and theatre. Ormeau Park, Belsonic acts including George belfastmela.org.uk is a summer institution Ezra, Kasabian, Kodaline, bringing the best acts from Ben Nicky, Sasha & John around the world to Belfast. Digweed, Rag n Bone Man, This year’s line-up includes Drumcode X Shine, Stiff For even more hot print run Liam Gallagher, Picture Little Fingers and Travis. summer events, see This, Nile Rodgers & Chic, customhousesquare.com visitbelfast.com 20 VISITBELFAST.COM VISITBELFAST.COM 21 City Guide HISTORIC BELFAST The essential guide to what’s happening HISTORY & HERITAGE Over four hundred years have passed since the first settlers made Belfast their home: public buildings, museums and visitor in Belfast, from festivals and attractions to centres will let you discover the city’s rich history and heritage. activities and great places to eat; the guide is filled with inspirational ideas for couples, 01 02 03 families, groups and single visitors. Trace your ancestors with the help of the Ulster Historical Foundation. Search through Ireland? The Public Record Office of Northern Ireland literally holds millions of Gordon Street or download their app to discover, by car, the key places to visit across databases with over 2 million historic records - documents, Northern Ireland. Birth, Death and Marriage photographs and maps; discoverulsterscots.com records or let an expert which are free to access. • 60-100,000 print run per edition genealogist help uncover nidirect.gov.uk/proni Graveyards and cemeteries your family history. offer an interesting historical ancestryireland.com Based in a former insight to the city and its Presbyterian church, former inhabitants – from The Museum of Orange Cultúrlann McAdam Ó Friar’s Bush Graveyard 03 • 3 editions per year Spring (Jan-Apr), Heritage 01 focuses on the Fiaich 02 is an arts and with its Friar’s Stone, Clifton history and traditions of cultural centre with a strong Street Cemetery, opened in the Orange Institution, focus on Irish language and 1797 by the Belfast Charitable beginning with the Glorious culture. The interactive Society, to the first municipal Revolution, and travels right space on the first floor, cemetery, City Cemetery Summer (May-Aug) and Autumn/Winter through until the present provides an insight into where notable burials day. There’s also a strong the development of Irish include Harland and Wolff’s focus on Orangeism around language and culture in Sir Edward Harland and the world with a fascinating Belfast and on how Irish Viscount Pirrie, and Milltown collection of artefacts. has influenced English. Cemetery which tells a much (Sep-Dec) orangeheritage.co.uk culturlann.ie more chequered political and religious history of the city. Interested in exploring your For those with Ulster-Scots family tree or the local history ancestry, visit the Discover For more ideas, see and heritage of Northern Ulster Scots Centre on visitbelfast.com • Distributed through the Visit Belfast ORANGEFEST The annual Twelfth of July celebrations showcase aspects of Ulster’s rich heritage and culture such as Orange Lodges, marching Welcome Centre, NI Visitor Information bands, fife and drums, flute music and the resonant sound of Ulster’s unique Lambeg drum. One of the largest parades takes place in Belfast, with others throughout Northern Ireland. belfastorangefest.com Centres and businesses across the city. 14 VISITBELFAST.COM VISITBELFAST.COM 15 City Guide Cost Outside back cover £2,150+VAT 60-100,000 Inside front/back cover £1,750+VAT print run per edition Full page £1,150+VAT Double page spread (advertorial) £1,450+VAT Double page spread (artworked) £1,650+VAT Half page £725+VAT Get in touch jenniferhempton@visitbelfast.com visitbelfast.com 13
Visitor Guides and Publications Ramada EncoRE BElfast ¡RELájESE y RECARGuE LAS PiLAS DESPuéS DE un DíA ExPLoRAnDo Lo MEjoR DE BELFAST! Alojamiento desde tan solo £75,00 ¡Desde el hotel, situado en la histórica plaza St. Anne’s Square, se pueden visitar a pie todas las principales atracciones turísticas, bares y centros comerciales de Belfast! El SQ Bar & Grill del hotel le ofrece lo más fresco de la gastronomía local. Abierto diariamente — sirve desayunos, comidas y cenas. Ramada Encore Belfast — SQ Bar & Grill St Anne’s Square — Cathedral Quarter • Música en vivo todos los sábados por la noche 20 Talbot Street, Belfast, BT1 2LD • Promociones para comida de mediodía y www.encorebelfast.co.uk bebidas disponibles T: 028 9026 1809 • Wi-Fi gratuita E: reception@encorebelfast.co.uk T y C: Todas las tarifas sujetas a disponibilidad. VISITBELFAST.ES 37 35,000 er 2018 print run 10,000 English nt 5,000 x5 languages visit Visitor Guide and-central Promoting Belfast as a must see visitor destination 05/10/2017 14:58 28/11/2017 10:22 internationally, the guide provides an overview of everything Belfast has to offer. The guide is printed in English, Mandarin, French, German, Spanish and Italian. • 35,000 print run • Printed in 6 languages • Distributed at World Travel Market, Tourism Ireland’s HMS Caroline overseas offices, Visit Belfast Welcome Centre HMS Caroline, a World War I Light Battle Cruiser, is Step aboard one of Belfast’s newest attractions to discover the reality of World War One at sea. Explore the cabins that have been hidden areas of HMS Caroline. Understand how the ship works with interactive exhibits and take control of HMS Caroline in the and NI & ROI Tourism Information Centres. the last surviving restored as if the crew left the Virtual Bridge. Here visitors will ship from the ship yesterday, listen in on the also learn about Caroline’s impact Battle of Jutland everyday sounds in the Captain in Belfast – her home for over 90 in 1916. and Senior Officers’ cabins years. The historic spaces on HMS and enjoy interactive exhibits Caroline have been recreated to Visitor Guide (English) Cost throughout the ship. look as they did in 1916, the year Soak up the atmosphere as you that HMS Caroline was part of learn about communication at sea one of the largest naval battles in in the Signal School and see if you history – the Battle of Jutland. can crack a code using semaphore Walk along the decks and see and flags. A visit to the Torpedo the ship’s replica guns or head to School enables visitors to explore the Navigating Bridge where you Outside back cover £2,150+VAT naval weaponry while creating can visit the Captain’s Sea Cabin. your own dazzle camouflage and evade enemy attack. The Virtual Access Suite provides access to remote and Inside front/back cover £1,750+VAT 14 VISITBELFAST.COM VISITBELFAST.COM 15 Full page £1,050+VAT Double page spread £1,650+VAT Half page £600+VAT Additional Translation 5 language variations (includes £1,000+VAT Get in touch translation & design refinements) jenniferhempton@visitbelfast.com visitbelfast.com 14
Vouchers and Offer Cards Cruise Visitor offers at Victoria Square Present this VIP pass with your cruise pass to receive these offers T.M. Lewin Levi’s Fossil Boux Avenue Pepe Jeans £10 off any £100 20% off- not in 10% off. 15% off full price 10% off. spend & £20 off conjunction with product. any £200 spend. any other offer. Valid in Victoria Square only Valid in Victoria Square only Valid in Victoria Square only Valid in Victoria Square only Valid in Victoria Square only T&Cs apply T&Cs apply T&Cs apply T&Cs apply T&Cs apply Crabtree L.K. Bennett Specsavers Warehouse Zizzi & Evelyn Welcome to Belfast 20% off and 15% off full price product. £40 off designer frames over £99. 15% off. 20% off food bill. Enjoy a compact city jammed full of culture, complimentary rich history and maritime heritage, and just hand massage. about the friendliest, most welcoming people Valid in Victoria Square only T&Cs apply Valid in Victoria Square only T&Cs apply Valid in Victoria Square only T&Cs apply Valid in Victoria Square only T&Cs apply Valid in Victoria Square only T&Cs apply Restaurant Voucher you’ll find anywhere! Present this Cruise VIP pass 2017 with your cruise pass to avail of some special offers at Victoria Square only a short walk from the Visit Belfast Welcome Centre cruise EE Prezzo Frankie Pizza Hut Wagamama shuttle bus drop-off/pick-up point. & Benny’s Sim Card for £15, Complimentary flute All you can eat 15% off. 3GB data plus 250 of prosecco for each 2 for 1 on main buffet £6.99. minutes of calls person up to 4 people courses. Visit Belfast Welcome Centre to use within the UK, US, Australia & Canada. or a complimentary bottle of prosecco for a party of 4 or more. Valid in Victoria Square only T&Cs apply Valid in Victoria Square only T&Cs apply Valid in Victoria Square only T&Cs apply The perfect gift for family, friends and corporate occasions, the Belfast Restaurant Voucher Official Visitor Information for Belfast & Northern Ireland Valid in Victoria Square only Valid in Victoria Square only T&Cs apply T&Cs apply Call in and discover what our city and the rest of Northern Ireland has to offer...you’ll be surprised! +44 (0)28 9024 6609 Victoria Square - Belfast’s premier shopping and leisure continues to promote the great dining out visitbelfast.com destination featuring over 70 international and local shopping Find us directly opposite Belfast City Hall. brands, restaurants and Odeon cinema. Visit the iconic ‘Dome’ for the best views of the city. experience the city has to offer. • Over £270,000 worth of vouchers sold Cruise VIP Pass since 2014 Cruise Ship passengers • Participating restaurants receive receive a VIP pass and promotion through Visit Belfast digital and Cruise brochure upon arrival print platforms as well as in Visit Belfast VIP Pass in Belfast, containing Welcome Centre exclusive discounts and • Commission free – annual participation fee. offers. Cost: £25 per annum (Visit Belfast Partner) • 200,000 passengers £150 per annum (Non Visit Belfast Partner) and crew will arrive in Belfast in 2018 • Participating tourism businesses receive Coming Ulster Museum & Botanic Gardens promotion by submitting Soon over more at: visitbelfast.com Points of Interest Titanic Trail bespoke offers or Theatres City of Merchants Trail isit Belfast Welcome Centre Train/Bus Stations Lagan Maritime Trail visitbelfast.com discounts for inclusion • Register interest for 2019. Shopping Voucher Due to the success of the Belfast Restaurant Voucher scheme, Visit Belfast are currently developing a shopping voucher to promote the city’s independent retailers. Register your Get in touch interest in participation now. claremcgimpsey@visitbelfast.com visitbelfast.com 15
Visitor Servicing The award-winning Visit Belfast Welcome Centre is the gateway visitor information centre for Belfast and Northern Ireland. It has been designed to interact with visitors and locals to enhance the visitor experience by promoting and showcasing tourism partner products and services in engaging and interesting ways. Partners can use a choice of screens, direct engagement or information pods to promote their product or service. 335,000 540,700 visitors p.a. visitor enquiries p.a. Interactive Digital Pods The themed pods provide a great opportunity to engage with visitors who are already in the city and are looking for things to see and do. Partners have a choice of Gold or Silver level sponsorship. Gold Package Silver Package Events and Festivals • Headline images and • Headline images and Pod Sponsorship business profile on 42” screen business profile on 42” screen The Event Pod enables event • A highly visible display • Product information displayed organisers to promote their compartment to hold artwork in a main position on themed festivals and events in a prime or 3D artefacts pods location. • On screen images and • Sponsors receive up to 20 • Main position promoting an product information displayed times more traffic to their event across two screens in a headline position on a product profile. • Highly visible display cabinets themed pod Cost: £1,200+VAT per annum to hold graphics or 3D artefacts • Sponsors receive up to 20 • Literature racking times more traffic to their • New opportunity available for product profile. joint promotion event on the Cost: £6,000+VAT per annum pod and visitbelfast.com* Cost: £360 +VAT for 2 weeks / £600 +VAT for 1 month. Get in touch claremcgimpsey@visitbelfast.com *additional cost applies visitbelfast.com 16
Interactive Visitor Information Screens Providing visitors with up-to- Screen location Partner* Non-Partner* date information on attractions, Visit Belfast Welcome Centre, £3,000+VAT £3,600+VAT sightseeing tours, shopping, George Best Belfast City Airport eating and drinking and and Belfast International Airport accommodation in 10 locations across the city region. Titanic Belfast £2,500+VAT £3,000+VAT • Directory style screens filled Europa Bus Station £1,800+VAT £2,200+VAT with partner products and Belfast Central Station £1,800+VAT £2,200+VAT services Applegreen (M1 Lisburn) £1,500+VAT £1,750+VAT • Make your product stand out by reserving one of just three Applegreen (M2 Templepatrick) £1,500+VAT £1,750+VAT sponsorship positions available EastSide Visitor Centre £1,100+VAT £1,200+VAT • 10 positions in high footfall locations allow partners to Cultúrlann McAdam Ó Fiaich £800+VAT £960+VAT choose where to best target their potential customers. *Costs per annum visitbelfast.com 17
Visitor Servicing Front Window Partner Visit Belfast Screen Promotional Desk Window Display Visit Belfast Welcome Centre’s Tourism businesses can hire a A unique visual marketing position on Donegall Square promotional desk to promote opportunity to promote North offers businesses a prime and sell products directly to products, events or services in city centre location to promote visitors in the centre, including a quirky and creative way.* products and services to visitors cruise ship passengers.* Cost: £600 +VAT per week to the centre as well as the high • Prime position in the Visit volume of passers by. Belfast Welcome Centre for • 10” slot on the screen direct engagement with visitors • A minimum of 410 x 10” • Space provided to display adverts per day promotional materials • Low cost, high impact (literature/pop up’s etc) platform which can be used to • Use of video wall to enhance promote any message. presence • Social media promotion Cost: £400 +VAT per month (where applicable). Cost: £300 +VAT per day on cruise ship days / £100 +VAT per day (non-cruise ship days) *Terms & conditions apply 410 *Terms & conditions apply adverts per day (minimum) Get in touch claremcgimpsey@visitbelfast.com visitbelfast.com 18
Video Wall Visit Belfast Partner Product This highly visible 16 screen Box Office Briefings video wall is the perfect medium A partial or full ticketing service Partners have the opportunity to showcase products or for events, festivals and tours. to engage with Visit Belfast front experiences using a 30 second of house staff to showcase new video repeated on a looped • Dedicated ticketing team and products and events.* basis. sales channel available 7 days a week, online, by telephone • Wednesday morning • Target up to 28,000 monthly and counter service briefing slot visitors to the Visit Belfast • Promotional graphic on three • 30 minutes promotion to Welcome Centre 42” ticketing screens. a captive audience. • Video wall is looped during Visit Belfast Welcome Centre Cost: 10% commission Contact: opening hours on ticket sales manager@visitbelfast.com • Perfect medium to offer Contact: Eileen Johnston viewers a taster of products eileenjohnston@visitbelfast.com *Prior arrangement required. or experiences. Limited monthly briefing slots. Cost: £1,000 +VAT per 3 months/ £3,000 +VAT per annum Box Office Venue Hire Contact: Clare McGimpsey Marketing Package The Visit Belfast Welcome claremcgimpsey@ Centre is a unique venue for Non partners can avail of visitbelfast.com product launches, press and marketing support for ticketed events, festivals and tours. corporate events. • visitbelfast.com profile Contact: • Event Island promotion* manager@visitbelfast.com • Social Media and Email 28,000 Marketing activity*. Cost: £250 +VAT visitors per month Contact: Clare McGimpsey claremcgimpsey@ visitbelfast.com *as appropriate visitbelfast.com 19
Marketing Campaigns Visit Belfast proactively promotes the city as a short break and day trip destination in domestic and out-of-state markets, showcasing Belfast as an exciting and energised city, increasing destination and brand awareness across all markets with an aim to generate 250,000 bed nights, 200,000 day trips and £44m spend. Seasonal Campaigns (NI/ROI) Visit Belfast delivers partner campaigns to promote the city to daytrip and overnight visitors in both the domestic and ROI markets. Top Tip • Integrated, multichannel campaigns Get involved in • Seasonal messaging promoting the city, ie Autumn or Christmas campaign activity by • Maximises exposure in target markets. offering competition prizes, special offers Cost: £5,000+VAT Micro campaign and packages. £10,000+VAT Main campaign Get in touch lorrainemcgoran@visitbelfast.com visitbelfast.com 20
Co-op Campaigns In-Market Familiarisation (GB & Europe) PR Promotions Trips Working in partnership with Visit Belfast, working with Visit Belfast facilitates a number Tourism Ireland and key air and Tourism Ireland, host selected of familiarisation trips for travel sea carriers focusing on direct in-market media events across writers, bloggers and online access cities, campaigns aim GB, ROI and Europe aligned with influencers throughout the year. to increase market share of city campaign activity. • Opportunities available to get break and overnight visitors • Event participation involved through collaboration from Great Britain and European opportunities are available to and in-kind support. cities. engage directly with key travel Contact: Kathryn Williamson • Parallel Digital Campaign writers, bloggers and online kathrynwilliamson@ opportunities influencers. Limited places visitbelfast.com • In market to coincide with will be available. main co-op campaigns Cost: £350+VAT (excluding • Maximises exposure in target travel and accommodation) markets. Contact: Kathryn Williamson Cost: From £5,000+VAT kathrynwilliamson@ Contact: Lorraine McGoran visitbelfast.com lorrainemcgoran@ visitbelfast.com 180m+ opportunities to see Belfast advertising visitbelfast.com 21
Conference Sales and Promotion Visit Belfast’s 2018-19 aims are to win new conferences that will generate 130,000 bed nights and an economic impact of £58m. Sales and marketing activity includes events, exhibitions and sales missions, providing opportunities to meet new clients and showcase Belfast and Northern Ireland as a leading conference destination. 130,000 £58m bed nights economic impact Conference Sales Conference Exhibitions Opportunities and Bids The Meetings Show UK Visit Belfast’s conference sales team research, Olympia London identify and target association conferences and June 2019 events which match Belfast’s key academic, medical and industry sectors. The Meeting Show delivers the only appointment led buyer programme in the UK meetings industry. • Venues, accommodation, PCO’s and The Belfast stand will be designed to maximise conference service partners are matched both networking opportunities for partners and to client requirements, receiving sales the facilitation of one-to one meetings. opportunities and enquiries as part of the bid process • Two day participation • Bids include information on social • Independent and shared appointments programme ideas such as restaurants, • Buyer drinks reception tours, entertainment and events suppliers. • Pre/post PR opportunities • One representative at a buyers private dinner • Participation in buyer fam trip Cost: £2,500+VAT Get in touch georgediamondis@visitbelfast.com visitbelfast.com 22
Sales Missions London Business Tourism UK Business Tourism Sales Mission Sales Mission February 2019 10-12 October 2018 Visit Belfast will coordinate a dedicated sales Visit Belfast will coordinate a dedicated UK sales mission to the London Corporate Meetings and mission targeting the Associate and Corporate Events market. Meetings and Events market. • Three days of sales activity events • Three days of sales activity and events • One day attendance of Confex industry • Two client networking events education and networking platforms • Attendance at the Assosiate Excellence • Attendance at Visit Belfast’s London Buyers Awards private dinner Cost: £1,750+VAT • Attendance at M&IT awards and networking reception. Cost: £1,750+VAT Get in touch keithbarron@visitbelfast.com visitbelfast.com 23
Exclusive Offers for Conference Delegates visitbelfast.com Site Inspections Visit Belfast Delegate Offers and Fam Trips Conference Website Conference delegates Visit Belfast will host over 40 visitbelfast.com/ arriving in Belfast can conference access a range of exclusive site inspections through 2018-19. offers and discounts. • Opportunities are available Elite and Star partners receive a profile on visitbelfast.com/conference • Opportunities available to showcase venues and to submit bespoke offers services for site inspections on a quarterly basis. and fam visits* New *Itineraries are based on client website requirements and industry coming partner selection made on soon Get in touch this basis. aoifemcveigh@visitbelfast.com visitbelfast.com 24
Belfast Ambassador 1,000+ Programme ambassadors Belfast Ambassador Belfast Ambassador Belfast Ambassador Awards Christmas Reception Ezine October 2018 December 2018 Quarterly The Belfast Ambassador Awards The annual festive event with Quarterly ezine distributed thank those ambassadors who key Belfast Ambassadors who to over 1,000 influential have secured conference business are currently bidding with Visit professionals. for the city, whilst motivating new Belfast or have the potential • Opportunity to showcase ambassadors to do the same. to bid for a conference for conference facilities, the city. • Attendance at dinner with services and offers. networking opportunities • Networking opportunity. Cost: £150+VAT • Sponsorship of an award Cost: £75+VAT including supporting literature in information packs. Cost: £250+VAT Get in touch josephineyoung@visitbelfast.com visitbelfast.com 25
Travel Trade Visit Belfast aims to attract international and domestic tour operator business to Belfast. Sales and marketing activity includes exhibitions, product updates, webinars, FAM trips and sales calls which provide opportunities to meet new clients, update current clients and showcase Belfast. Leisure Exhibitions, Tour Operator Fam Travel Trade Travel Shows and Visits and Site Updates Promotional Events Inspections Product update presentations to key tour operators and travel Partner with Visit Belfast to Engage with travel trade by professionals are undertaken meet and directly sell your offering a taste of what their throughout the year. products and services to clients will experience when group tour operators and travel they visit Belfast. • Industry partners are professionals from across our encouraged to submit any • Support fam visits with key markets in ROI, GB, Europe product updates for Visit itinerary offerings and ideas and North America. Belfast to promote directly. • Dates throughout the year. Get in touch jaccallan@visitbelfast.com visitbelfast.com 26
Exhibitions World Travel Market Meet the Trade Holiday World London Dublin Dublin 5-7 November 2018 September 2018 25-27 January 2019 The leading global event for the Join Visit Belfast for an Visit Belfast and partners travel industry, attracting 51,000 afternoon of networking with join Tourism NI at the popular travel professionals. key trade in Dublin. consumer show attracting more than 35,000 visitors. • Industry partners alongside Visit • Partners have the Belfast can join Tourism Ireland to opportunity to present their • Up to two partners per day. promote the city over three days products and services to Cost: £300+VAT per day • Private off site Visit Belfast buyers the travel trade, followed by reception networking • Up to four partners per day. • Up to three partners. Cost: £500+VAT per day Cost: £500+VAT per day Get in touch jaccallan@visitbelfast.com visitbelfast.com 27
Cruise Belfast Cruise tourism now brings significant numbers of day trippers to Belfast and Northern Ireland. The 2018 season will see Belfast welcome 117 Cruise Ships with almost 200,000 cruise visitors. Cruise Belfast is the marketing partnership between Belfast Harbour and Visit Belfast, marketing Belfast as a leading summer cruise destination in Northern Europe. 117 200,000 cruise ships cruise visitors Shore Excursions Cruise Day Cruise VIP Pass Partners are encouraged to Promotional Cruise Ship passengers receive submit information on their Opportunities a VIP pass and brochure upon products and services to be arrival in Belfast, containing included in the cruise industry Industry partners can promote exclusive discounts and offers. update sent to shore excursion their businesses to cruise ship Register your interest in agents annually each autumn. passengers with a number of participation for the 2019 commercial opportunities season (see page 15). • Deadline for submission is within the Visit Belfast 1st September 2018. Welcome Centre (see page 18). Get in touch claremcgimpsey@visitbelfast.com visitbelfast.com 28
Visit Belfast Cruise Cruise Belfast 2019–20 Website The Cruise Belfast brochure is produced visitbelfast.com/cruise annually to promote tourism experiences New within Belfast, and the rural regions Elite, Star and Club partners have the opportunity to be included in website beyond the city. Cruise Belfast online promotion, coming • Distributed during sales calls, where appropriate. soon exhibitions and showcases including Seatrade Miami • Limited advertising opportunities Get in touch available. jaccallan@visitbelfast.com Cost: £1,500+VAT full page advert visitbelfast.com 29
Key Contacts Partnership Visitor Guides and Publications partnership@visitbelfast.com Jennifer Hempton jenniferhempton@visitbelfast.com Jacquie Henriette jacquiehenriette@visitbelfast.com Catherine Diamond catherinediamond@visitbelfast.com Clare McGimpsey claremcgimpsey@visitbelfast.com Visitor Servicing Manager Web and Digital manager@visitbelfast.com events@visitbelfast.com Ticketing Paula Fee Eileen Johnston paulafee@visitbelfast.com eileenjohnston@visitbelfast.com Jennifer Dunn Conference Sales and Promotion jenniferdunn@visitbelfast.com Deborah Collins Lauren Penman deborahcollins@visitbelfast.com laurenpenman@visitbelfast.com Josephine Young Communications and PR josephineyoung@visitbelfast.com press@visitbelfast.com George Diamondis georgediamondis@visitbelfast.com Kathryn Williamson kathrynwilliamson@visitbelfast.com Aoife McVeigh aoifemcveigh@visitbelfast.com Fiona Liversidge fionaliversidge@visitbelfast.com Keith Barron keithbarron@visitbelfast.com Marketing and Campaigns Lorraine McGoran Travel Trade / Cruise Belfast lorrainemcgoran@visitbelfast.com Jac Callan jaccallan@visitbelfast.com Sharon Hickie sharonhickie@visitbelfast.com visitbelfast.com 30
Visit Belfast Supported By: Strategic Partners: Corporate Partners:
9 Donegall Square North Belfast BT1 5GB T 028 9023 9026 F 028 9024 9026 E reception@visitbelfast.com 9 Donegall Square North Belfast BT1 5GB visitbelfast.com T 028 9023 9026 F 028 9024 9026 E reception@visitbelfast.com /visitbelfastcity visitbelfast.com @visitbelfast
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