Lockdown - Black Country Partnership
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Lockdown Target Audience Who Should Read This Policy All Trust Staff Version 2.0 May 2019
Lockdown Policy Ref. Contents Page 1.0 Introduction 4 2.0 Purpose 4 3.0 Objectives 4 4.0 Procedures 5 5.0 Procedures Connected to this Policy 11 6.0 Links to Relevant Legislation 11 6.1 Links to Relevant National Standards 12 6.2 Links to other key policy/s 12 6.3 References 13 7.0 Roles and Responsibilities for this Policy 14 8.0 Training 15 9.0 Equality Impact Assessment 15 10.0 Data Protection and Freedom of Information 15 11.0 Monitoring this policy is working in practice 16 Appendices 1.0 NHS Lockdown Vulnerability Assessment 17 2.0 Lockdown Action Cards 19 3.0 Site Specific Aide Memoirs on Lockdown 22 4.0 Lockdown Incident Log 27 Version 2.0 May 2019 2
Lockdown Policy Explanation of terms used in this policy Lockdown – Process of controlling the movement and access – both entry and exit – of people (NHS staff, patients and visitors) around a Trust site or other specific Trust buildings or area in response to an identified risk, threat or hazard that might impact upon the security and/or safety of patients, staff and assets or, indeed, the capacity of that facility/service to continue to operate Total Lockdown - All perimeter doors/gates are secured and no one is allowed to enter or exit the facility. Security personnel or other designated members of staff will be assigned to key entrances and exits Partial Lockdown - Only a specific part of a facility/building will be locked down. Everyone will be directed towards specific pre-designated entrances and exits. Security personnel or other designated members of staff will control and screen who is allowed to enter or exit these areas as defined in this guidance Controlled Lockdown: Exit Only - Security personnel or other designated members of staff will control and screen who is allowed to exit the lockdown area as defined in this guidance Controlled Lockdown: Entry Only - Security personnel or other designated members of staff will control and screen who is allowed to enter the lockdown area as defined in this guidance Controlled Lockdown: Entry and Exit - Security personnel or other designated members of staff will control and screen who is allowed to enter or exit these areas Threat - Malicious event instigated by an individual or group which has the potential to cause loss or damage to an asset. This could include technological accidents or terrorists attack Hazard - Source of potential danger or adverse conditions. This could include natural hazards (flooding, storm, tornado, and hurricane) Version 2.0 May 2019 3
Lockdown Policy 1.0 Introduction A lockdown is achieved through a combination of physical security measures and either the deployment of staff or security personnel. This policy recognises aspects of the law in respect of the Civil Contingencies Act 2004, Public Health (Control of Diseases) Act 1984 and the Human Rights Act 1998. In the absence of the Police who are able to enforce a containment cordon it will be only lawful for an NHS trust to prevent the exit of a significant number of people from its premises by utilising specific legislative provision (e.g. emergency regulations under the Civil Contingencies Act and/or the Public Health (Control of Infectious Disease) Act 1984) which provides for the protection of the public from notifiable diseases. Even when these specific regulations are used specific tenets of the Human Rights Act 1998 must be considered – e.g. a person’s right to liberty (Article 5) and an individual’s right to a family (Article 12). Without these regulations exit could only be prevented in relation to specific individuals in certain circumstances which are likely to be limited to the following situations: The individual is committing an offence or causing injury or damage to property which may lead to him or her being arrested They are detained under the Mental Health Act or otherwise lawfully detained While staff can give direction within their premises it is unlawful to forcibly prevent exit from NHS premises unless it is for the reasons stated above. Without these justifications NHS staff could be open to legal action under criminal and/or civil law if they prevent a person from leaving. 2.0 Purpose The purpose of this policy is to prepare and plan for serious security incidents or unexpected situations that may require a full or partial lockdown of Trust managed premises. Any lockdown will need to be managed and controlled in order to maintain the health and safety of all occupants, as well as the security of Trust assets. This policy applies to all staff, patients, visitors and contractors who are present on any Trust sites affected by the instigation of a Lockdown. 3.0 Objectives The objective of this policy is to provide guidance and instruction when to and how to totally or partially lockdown and secure any Trust building or department in the event of an emergency situation, threat or hazardous scenario such as a major accident, terrorist activity, pandemic flu outbreak, other infection risk, serious crime scene or a mass public disorder event such as a riot. Version 2.0 May 2019 4
Lockdown Policy 4.0 Procedures The flow chart shows the immediate actions to be taken for initiating Lockdown EMERGENCY SITUATION I.e. civil unrest, terrorist incident, fire Emergency Services Informed DYNAMIC RISK ASSESSMENT – is Lockdown Required? Contact 1. On-Call Director 2. Service Director 3. Chief Executive The authority required depends on the urgency of the situation. The risk assessment may be in conjunction with the Emergency Services YES DECISION MADE NO Follow your local locking up Lockdown not (should this be lockdown) necessary at procedures present but situation will be Commence Lockdown process and monitored and establish safe and controlled zones reviewed as directed by the emergency services or incident lead (local manager) All on site staff not engaged in immediate patient care report to the Trust incident lead for direction Hospital sites due to many access points can be supported by Contracted Security Follow the Major Incident Services. Contact Emergency Plan and Business Estates and Facilities Continuity Arrangements Numbers of guards will depend on number of access points Where appropriate – utilise Information/Action Cards Version 2.0 May 2019 5
Lockdown Policy 4.1 Potential Threats A wide range of threats and hazards should be considered during the development of lockdown plans. Below are some examples of potential threats and hazards to be considered. Malicious threats Malicious threats Malicious threats Potential to persons to buildings and to property lockdown hazards estates Violence against Vandalism Theft of service Flooding staff, patients and assets and visitors personal equipment Abuse against Unlawful entry Contamination of Fire staff, patients and clinical supplies visitors and products Contamination Terrorism Terrorism Terrorism (CBRN incidents) 4.2 Levels of Lockdown Lockdown risk profiles will be produced for each site highlighted as RED at Appendix 1 to identify what lockdown measures, if any, are required in response to the identified threat or potential threat to each Trust site. Total Lockdown All perimeter doors/gates are secured and no one is allowed to enter or exit the facility. Security personnel or other designated members of staff will be assigned to key entrances and exits Partial Only a specific part of a facility/building will be locked down. Lockdown Everyone will be directed towards specific pre-designated entrances and exits. Security personnel or other designated members of staff will control and screen who is allowed to enter or exit these areas as defined in this guidance Controlled Security personnel or other designated members of staff will Lockdown: Exit control and screen who is allowed to exit the lockdown area as Only defined in this guidance Controlled Security personnel or other designated members of staff will Lockdown: Entry control and screen who is allowed to enter the lockdown area as Only defined in this guidance Controlled Security personnel or other designated members of staff will Lockdown: Entry control and screen who is allowed to enter or exit these areas & Exit 4.3 Activating a Lockdown A decision to initiate a lockdown should be guided by the following factors: The potential for harm to people or property Whether it is possible to isolate or neutralise the source of the threat or hazard How far people or property are from the source of the threat or hazard Possibility of cross contamination Version 2.0 May 2019 6
Lockdown Policy The scenario’s that may warrant the activation of a lockdown and may also be categorised as a Major Incident are: Fire Flooding of premises Acts of Terrorism Hostage Situations Chemical, Biological contamination (including self-presenting individuals and “worried well” inappropriately attending Trust Sites) Structure Collapse Escape/missing Patient from Low Secure UnitLoss or theft of keys from Low Secure Unit Mass public disorder (Riot) Once a lockdown has been initiated, its time and duration will depend on the individual circumstances. Staff will take every effort to minimise the duration as much as possible. Depending on the scenario, if a full lockdown is needed at “hospital sites” the On-Call Director or their representatives (if warranted such measures) should contact the emergency services immediately for their assistance and request through Estates and Facilities the provision of contracted security guards to assist in the manning of entrances and access/exit points. The Police (and Fire Service) may also be able to assist in the management of on - site traffic, crowd control and any evacuation. The initiation of a full lock down should also be where possible, communicated to Trust staff on Trust coms. If the lock down has been initiated out of hours or on the weekend, Penn reception should be informed of the lock down (providing that Penn reception is not on lock down). If only a partial or progressive lockdown is needed, the senior manager with staff support should make every effort to manage/contain the situation with a view to contacting the emergency and contracted security services if the circumstances begin to escalate. As soon as a lockdown has been called, staff should report to an agreed location. At this point, they will need to identify key resources, all of which should be maintained at a central location: Map – of the premises, contained in the Fire Evacuation Procedures Keys – to secure doors Two-way radios – where available as part of the Fire Evacuation Procedures Tabards/high visibility vest – to identify key staff Signage / barriers – where available to highlight no access routes on site The most senior member of staff should keep an accurate record of events from the point that the lockdown is initiated until stand own is given, see page 28 for basic lockdown occurrence log 4.4 Staff Deployment The Trust does not employ full time security personnel. Arrangements for securing an area will therefore depend on the availability of staff present in the building at the time. Version 2.0 May 2019 7
Lockdown Policy Once members of staff have been issued with the items above they will need to go as quickly as possible to their allocated areas. Action must be taken quickly to secure the building. Any access controls should be utilised to speed up the process. A manual lockdown (using keys) should be undertaken as quickly and safely as possible. To speed up a manual lockdown, careful consideration needs to be given to the order in which doors and windows will be locked. Senior staff should decide this based on the high risk areas within their premises, their use and accessibility to the public. Ward staff will be responsible for controlling the movement of patients/visitors within their ward areas. Where possible, contracted security personnel may be positioned at the main entrances/fire exits of Trust hospital sites to explain the situation to people and request their co-operation. It is important that some staff are positioned by the main exit doors as fire legislation may prevent these from being locked. Staff should remain calm and professional during the deployment in order to keep visitors and patients calm. Once members of staff are in control of their areas they should communicate this to the Senior Manager. Communication links should be maintained at all times so that staff can be updated on the progress of the lockdown. 4.5 Controlling Access Egress NHS Trusts have the right to refuse access. If someone enters the premises having been advised not to, or is already in the premises but refuses to leave; they may be considered a trespasser and reasonable force may be used to prevent access or remove them. If an individual enters a locked down premises or refuses to leave, they could be prosecuted. NB: patients attending a locked down premises may be subject to the doctrine of ‘best interest’ and treatment elsewhere may be considered most appropriate thus not infringing on their ‘right to treatment’ under the Human Rights Act. It is important to remember that staff can only appeal to people to stay inside a locked down area. If people still choose to leave, a safe route must be available for them to do so. The exit of individuals can only be prevented if relevant sections of the Mental Health Act apply, or if by leaving, the person is committing a criminal offence, or causing injury to property, thus leading to arrest. 4.6 Declaring a Stand down Once the decision has been given to stand down, staff should open key doors first. Any signage or barriers should be removed in order of risk/priority to allow access again. Staff should reassure patients and visitors during the stand down in order to keep them calm. Senior staff or the On-Call Manager will need to contact the Communications Team to inform them of the lockdown outcome and any resolved/unresolved situations. Version 2.0 May 2019 8
Lockdown Policy 4.7 Vulnerability Assessment A joint assessment exercise has been carried out by the Health and Safety Manager and the Local Security Management Specialist (LSMS). A collaborative opinion on each Trust building has been incorporated into a Trust wide vulnerability assessment taking into account the guidelines issued by the NHS Security Management Service on the threat categories to be considered (See Appendix 1) The vulnerabilities of a particular Trust building/service can be reassessed at any time in response to a change of use, change of location etc. Each Trust building has received a vulnerability score. Buildings with a score of 8 or above are rated Red and have been assigned specific Lockdown procedures in addition to this policy (See Appendix 3). Scores of 8 or more are given to Trust hospital sites due to their size, the need to secure perimeters and possible high numbers of visitors and access / exit doors. Hospital staff must follow Action Card 1 (See Appendix 2) Buildings with a score of 6 - 7 are Moderate risk due to being a secure area with controlled access. During lockdown these buildings must follow Action Card 2 (See Appendix 2) All community sites will comply with Action Card 3 (See Appendix 2) Buildings with a score of 5 or less will not be subject to Lockdown as they are offices and non patient locations however staff must be aware of the lockdown procedures and should also follow Action Card 3 (See Appendix 2) Full security assessments of buildings and assets for each site graded red will be completed as part of full risk profile (See Appendix 1). 4.8 Locking Down Main Hospital Sites The success of a lockdown may depend upon the time of day that it is initiated. A lockdown called at 02.00am on a Sunday morning may be harder to achieve because there may be fewer staff on duty. Conversely, no visitors are likely to be on-site at this time which may make a lockdown easier to maintain. As part of emergency planning lockdown scenarios should be practiced when the Trust is at its most vulnerable in terms of staffing etc. All wards on Trust hospital sites are locked by way of design therefore the focus should be on securing final exit / entry routes including preventing vehicle access on to the site. 4.9 Lockdown of Trust Owned/Leased Community Buildings Lockdown procedures of Trust owned community sites will prove less complicated than that of the hospital sites and may require a more simplistic approach such as denying access and egress by closing all doors and providing close management of visitors until the stand-down has been declared. A serious incident within the community such as an act of terrorism or a major fire may result in the call for one or more Trust Community Service to initiate its lockdown procedures for the safety of staff and visitors. 4.10 Staffing and Resources The numbers of staff needed during a lockdown will depend on the nature and size of the incident. Lockdowns can be small, medium, or large-scale depending on the type Version 2.0 May 2019 9
Lockdown Policy of incident. The number of staff needed will be dependent on a number of variables relating to the size of the site, number of buildings, access and egress points, and existing security arrangements. Consideration should be given to calling in extra staff to help with the lock down or redeploying staff from other areas if safe to do so. Trust staff will: a) Participate as required in the event of the implementation of a lockdown. b) Undertake relevant activities to support lockdown procedures. c) Report to their manager, situations where exposure to any security or infection hazard / threat may give cause for concern so that investigation and appropriate action can be undertaken. d) Keep talking to a minimum to receive further instructions. e) Follow the prompts from team managers. f) Close windows and doors where it is safe to do so. g) Be prepared to respond quickly to any emergency services or other Responder(s) Instructions. h) Take reasonable care of their own safety and security as well as the safety and security of others 4.11 Lockdown of Shared (Non-Trust Owned) Community Premises Where staff are based in the community providing healthcare service within the premises of other healthcare providers, all BCPFT staff shall: Adhere to the local policies and procedures of other employers/building owners; Cooperate with the emergency arrangements of other employers Inform BCPFT of disruptions affecting service delivery and maintain hourly contact with the Trust. Contracted Security Staff are NOT available for sites not owned by BCPFT 4.12 Who Will Notify the Trust to Lockdown its Premises? Notification or decision to lockdown a premise may be either internal or external e.g. from local managers or the emergency services such as the Police or directly from NHS England. The emergency services or local government may make public announcements via various media platforms. 4.13 How Will we Receive Notification to Lockdown Premises? Notification to lockdown a Trust premise may come via direct telephone call to the Chief Executive or via fax or text message via a pager to the On-Call Director. On such notification staff should be prepared to brief visitors, members of the public and other building users of the threat. Other healthcare professionals not employed by the Trust may be required to provide assistance as necessary. 4.14 Who has Authority to Lockdown Trust Premises? The Chief Executive or their nominated Director after first obtaining advice from the Police or those in command are the only designated person with authority to close a Trust owned service within the community. In certain situations it may be necessary for the most senior member of staff on site to initiate a lockdown in response to an internal or external Major Incident. The Chief Executive or nominated Director should be contacted as soon as practicable to provide an update and rationale behind the lockdown. 4.15 What Should I do if Members of the Public Want to Leave a Building that is Under Lockdown? Version 2.0 May 2019 10
Lockdown Policy If a lockdown has been declared, depending on the scenario and location of the hazard and threat it may be acceptable to allow visitors and members of the public to leave the building but only if it safe to do so without endangering life allowing staff to safely close the service. It is important to remember that staff can only appeal to people to stay inside a locked down area. If people still choose to leave, a safe route must be available for them to do so. The exit of individuals can only be prevented if relevant sections of the Mental Health Act apply, or if by leaving, the person is committing a criminal offence, or causing injury to property, thus leading to arrest. 4.16 Who is Authorised to Declare a Stand-Down and Resume Services? Only the Chief Executive or the On-Call Director (on the advice of the emergency services) are authorised to instigate the stand-down which will be communicated directly to Executive Directors in charge of services who will verify the instruction before taking action and resuming normal service. 5.0 Procedures Connected to this Policy There are no procedures connected to this policy. 6.0 Links to Relevant Legislation Health and Safety at work etc. Act 1974 This Act is the major piece of health and safety legislation in Great Britain. The Act introduced a comprehensive and integrated system to deal with workplace health and safety and the protection of the public from work activities. The Act places general duties on employers, employees, self-employed, manufacturers and importers of work equipment and materials. Responsibilities are placed to produce solutions to health and safety problems, which are subject to the test of reasonable practicability. Various regulations are made under the Act, which have the same scope, many of these evolving from European Directives, which enables the potential to achieve clear and uniform standards. Civil Contingencies Act 2004 The Civil Contingencies Act delivers a single framework for civil protection in the UK. The Act is separated into 2 substantive parts: local arrangements for civil protection (Part 1); and emergency powers (Part 2). Part 1 of the Act and supporting Regulations and statutory guidance ‘Emergency preparedness’ establish a clear set of roles and responsibilities for those involved in emergency preparation and response at the local level. The Act divides local responders into 2 categories, imposing a different set of duties on each. Those in Category 1 are organisations at the core of the response to most emergencies (the emergency services, local authorities, NHS bodies). Category 1 responders are subject to the full set of civil protection duties. They will be required to: Assess the risk of emergencies occurring and use this to inform contingency planning Put in place emergency plans Put in place business continuity management arrangements Version 2.0 May 2019 11
Lockdown Policy Put in place arrangements to make information available to the public about civil protection matters and maintain arrangements to warn, inform and advise the public in the event of an emergency Share information with other local responders to enhance co-ordination Co-operate with other local responders to enhance co-ordination and efficiency Provide advice and assistance to businesses and voluntary organisations about business continuity management (local authorities only) 6.1 Links to Relevant National Standards CQC Regulation 15: Premises and Equipment The intention of this regulation is to make sure that the premises where care and treatment are delivered are clean, suitable for the intended purpose, maintained and where required, appropriately located, and that the equipment that is used to deliver care and treatment is clean, suitable for the intended purpose, maintained, stored securely and used properly. Providers retain legal responsibility under these regulations when they delegate responsibility through contracts or legal agreements to a third party, independent suppliers, professionals, supply chains or contractors. They must therefore make sure that they meet the regulation, as responsibility for any shortfall rests with the provider. Where the person using the service owns the equipment needed to deliver their care and treatment, or the provider does not provide it, the provider should make every effort to make sure that it is clean, safe and suitable for use. 6.2 Links to other key policy/s Business Continuity Management Policy Although the Trust is classed as a ‘category 1’ responder under the Civil Contingencies Act 2004, this is by definition due to its attainment of Foundation Trust status. Thus, within major incident planning and response arrangements the Trust is not expected to play a major role within a traditional ‘major incident’ scenario. The focus for the Trust should therefore be on developing and embedding appropriate business continuity arrangements to ensure it can effectively meet the challenges of incidents that can disrupt the continuity of its critical and essential services under the NHS England Emergency Preparedness Framework 2013. The aim of this policy is to provide an effective business continuity framework which will allow the Trust to meet its regulatory obligations. Risk Management Policy The purpose of the Risk Management Policy is to provide an effective framework through which the Trust can safely and effectively manage risks. This policy does not cover individual patient clinical risk assessments which may be identified as part of a patients care plan. These individual clinical risk assessments for example, falls risk assessments, suicide risk assessments etc. will be conducted in line with the relevant clinical policy and process for the risk identified. Security Management Policy The purpose of this policy is to detail the Trust’s strategy/legislative compliance in maintaining a safe working environment, and safe and secure healthcare premises. Version 2.0 May 2019 12
Lockdown Policy 6.3 References Mental Health Act 1983 (as revised 2007) Mental Health Act Code of Practice 1999 (as revised 2008) European Convention on Human Rights Version 2.0 May 2019 13
Lockdown Policy 7.0 Roles and Responsibilities for this Policy Title Role Responsibilities All staff Adherence - Report to their manager situations where exposure to any security hazard/threat may give cause for concern, so that investigation and appropriate action can be undertaken - Ensure their actions do not endanger the safety or security of others - Ensure they are aware of local emergency procedures - Follow directions from the incident lead in the event of a Lockdown or major incident Ward/ Department Operational - Ensure that this policy is implemented in their areas Manager (Local - Seek the approval from the On-Call Director/Senior Manager of any incident they believe may justify a Lockdown. However, Incident Managers) circumstances may be such that a dynamic risk assessment of the situation calls for an immediate Lockdown, in which case the Manager has the delegated authority to do so. The On-Call Director/Senior Manager must be immediately informed On-Call Director (24hr Implementation - Call a Lockdown when necessary (there may be occasions when a manager present at an incident location calls for a responder) Lockdown following a dynamic assessment of the situation. In such an event, the On-Call Director/ Senior Manager, must be notified immediately after the Lockdown has been called) - Ensure that the Chief Executive and the Communications Team are informed of any lockdown situation. This will enable a major incident to be declared, and ensure that appropriate support and assistance is provided to the affected site Local security Implementation - Ensure that all areas identified as RED in the building vulnerability assessment have in place detailed site specific Lockdown Management Specialist arrangements (LSMS) - Ensure that such arrangements are tested annually Executive Management Executive Leads - Ensure that the security of staff, patients and visitors is given a high priority in the overall management strategy of the Team Trust - Ensure that adequate resources are made available to ensure compliance with statutory regulations and NHS guidelines Chief Executive and/or Assurance - Person in control of premises Director of Operations - Default authority to call a Lockdown situation Estates Department Buildings - Provide technical advice on structures and systems to relevant managers, Directors and Trust on call commanders, where appropriate - Conduct a building structure and systems assessment following a lockdown, identifying faults or damage in need of repair or replacement - Conduct a building structure and systems assessment following a lockdown and identifying upgrades to make a lockdown more effective - Source and provide contracted Security staff with enhanced DBS clearance Version 2.0 May 2019 14
Lockdown Policy 8.0 Training What aspect(s) Is this training covered in the Which staff groups Trust’s Mandatory and Risk How often will Who will ensure and of this policy will If no, how will the Who will deliver the require this Management Training Needs staff require monitor that staff have require staff training be delivered? training? training? Analysis document? training this training? training? Responding to Frontline staff No, staff will receive specific Internally - Table top Emergency planning Annually Health and Safety emergencies training in relation to this policy exercise to test planning Officer Committee/ Emergency where it is identified in their arrangements Planning Group individual training needs analysis as part of their development for their particular role and responsibilities 9.0 Equality Impact Assessment Black Country Partnership NHS Foundation Trust is committed to ensuring that the way we provide services and the way we recruit and treat staff reflects individual needs, promotes equality and does not discriminate unfairly against any particular individual or group. The Equality Impact Assessment for this policy has been completed and is readily available on the Intranet. If you require this in a different format e.g. larger print, Braille, different languages or audio tape, please contact the Equality & Diversity Team on Ext. 8067 or email bcpft.equalityimpactassessment@nhs.net 10.0 Data Protection and Freedom of Information Data Protection Act provides controls for the way information is handled and to gives legal rights to individuals in relation to the use of their data. It sets out strict rules for people who use or store data about individuals and gives rights to those people whose data has been collected. The law applies to all personal data held including electronic and manual records. The Information Commissioner’s Office has powers to enforce the Data Protection Act and can do this through the use of compulsory audits, warrants, notices and monetary penalties which can be up to €20million or 4% of the Trusts annual turnover for serious breaches of the Data Protection Act. In addition to this the Information Commissioner can limit or stop data processing activities where there has been a serious breach of the Act and there remains a risk to the data. The Freedom of Information Act provides public access to information held by public authorities. The main principle behind freedom of information legislation is that people have a right to know about the activities of public authorities; unless there is a good reason for them not to. The Freedom of Information Act applies to corporate data and personal data generally cannot be released under this Act. All staffs have a responsibility to ensure that they do not disclose information about the Trust’s activities; this includes information about service users in its care, staff members and corporate documentation to unauthorised individuals. This responsibility applies whether you are currently employed or after your employment ends and in certain aspects of your personal life e.g. use of social networking sites etc. The Trust seeks to ensure a high level of transparency in all its business activities but reserves the right not to disclose information where relevant legislation applies. Version 2.0 May 2019 15
Lockdown Policy The Information Governance Team provides a central point for release of information under Data Protection and Freedom of Information following formal requests for information; any queries about the disclosure of information can be forwarded to the Information Governance Team. 11.0 Monitoring this policy is working in practice What key elements will be Where How will they be Who will Group/Committee Group/Committee Evidence How monitored? described in monitored? undertake this that will receive and to ensure actions this has Frequently? (measurable policy objectives) policy? (method + sample size) monitoring? review results are completed happened Table top lockdown exercises 4.0 Process Lockdown Action Cards/ Emergency Annually Health and Safety Health and Safety Minutes of should be carried out in Procedure Checklists planning Officer Committee/ Committee meetings accordance with local Emergency Planning procedures Group Version 2.0 May 2019 16
Lockdown Policy Appendix 1 NHS Lockdown Vulnerability Assessment (High = 3 – Med = 2 Low = 1) Asse Name / Service Function Malicious Malicious Malicious Natural Score Lockdown profile t threats to threats to threats to hazards/ and procedure people buildings property other required and assets hazards estates 1 Edward St Hospital, Reception, Inpatient older adult hospital 2 2 2 2 8 See Action Card 1 TARU, outpatients, lighthouse 2 Penn Hospital, Reception, Secure inpatient young adult 2 2 2 2 8 See Action Card 1 Willows, Groves ward 3 Meadow Ward Secure older adult ward 1 1 1 2 6 See Action Card 2 4 Brook Ward Secure young adult ward 2 1 1 2 6 See Action Card 2 5 Dale Ward Secure young adult ward 2 1 1 2 6 See Action Card 2 6 Jasmine Staff offices 0 1 1 2 4 See Action Card 3 7 Juniper Staff offices 0 1 1 2 4 See Action Card 3 10 Macarthur Unit Secure forensic inpatient unit 2 2 2 2 8 See Action Card 1 11 Gerry Simon Clinic Secure forensic inpatient unit 2 2 2 2 8 See Action Card 1 12 Penrose House Secure inpatient unit 2 2 1 2 8 See Action Card 1 Tredgold House Offices / Catering 0 1 1 2 4 See Action Card 3 13 Pond lane Offices / Outpatients 1 1 1 2 5 See Action Card 3 14 Ridge Hill Inpatient Unoccupied 15 Ridge Hill Admin Block Offices / Outpatients 2 2 1 2 7 See Action Card 2 16 Charlemont Ward Secure young adult ward 2 2 1 2 7 See Action Card 2 17 Friar Ward Secure young adult ward 2 2 1 2 7 See Action Card 2 18 Abbey Ward Secure young adult ward 2 2 1 2 7 See Action Card 2 19 Larches Secure young adult ward 2 2 1 2 7 See Action Card 2 20 Hallam Street Resources Centre Offices / Outpatients 2 2 2 2 8 See Action Card 1 Version 2.0 May 2019 17
Lockdown Policy Asset Name / Service Function Malicious Malicious Malicious Natural Score Lockdown profile threats to threats to threats to hazards and procedure people buildings property required and Assets estates 21 Sunflower Centre Offices / Outpatients 1 1 1 2 5 See Action Card 3 21 Steps to Health Offices / Outpatients 1 1 1 2 5 See Action Card 3 22 Delta House Offices 1 1 1 2 5 See Action Card 3 23 Quayside Offices / Outpatients 1 2 1 2 6 See Action Card 2 24 Valley Park Offices, children’s education room 1 1 1 2 5 See Action Card 3 25 Daisy Bank Unoccupied 26 Orchard Hills Offices 1 1 1 2 5 See Action Card 3 27 Brooklands Parade Offices / Outpatients 1 1 1 2 5 See Action Card 3 28 Cleveland House Offices 1 1 1 2 5 See Action Card 3 29 Leasowes House Offices 1 1 1 2 5 See Action Card 3 30 St Michaels Court Offices / Outpatients 1 1 1 2 5 See Action Card 3 31 323 High Street Offices / Outpatients 1 1 1 1 4 See Action Card 3 32 Lodge Road Offices / Outpatients 1 2 1 2 6 See Action Card 2 Version 2.0 May 2019 18
Lockdown Policy Appendix 2 Lockdown Action Cards Lockdown - Action Card 1 Hospital Sites Communicate Lockdown Status (Control) Lockdown instruction received, authorised by (identify Authoriser). Confirm the reasons why and the level of risk Follow the Trusts Major Incident Response Plan – Start incident log/book Communicate instructions to all staff to “Lockdown” Ensure “this is not a drill / practice” is communicated Implement Assigned Responsibilities (Control) If required, call 999 and request assistance as needed If required, call Estates and Facilities and request contracted security service Out of Hours, notify the Trust Duty On-Call Director of ward /building status During normal working hours notify the Trust Duty On-Call Director, Emergency Planning Officer, LSMS of Ward status Lock all exit / entry (external windows and doors) points leading into the building and to the wards Assign duties to staff the main access point for emergency access via identity card only (excluding Chemical, biological, Radioactive or Nuclear (CBRN) incident) Assign duties of controlling exit/entry from the building where service users and visitors are present. (Contracted security service can take over these duties) Deploy staff at vehicle entry points (cordon off access with barriers or mine tape). Security services on arrival can take over this duty Provide safe area in building for visitors and service users (this could be the canteen, reception area, waiting lounges or a large meeting room close to a final exit door). Allocate staff to stay with visitors at all times until stand down declared If visitors wish to leave assess the situation and provide safe exit route Notify and maintain regular contact with service Director / senior manager of ongoing status Maintain a log of events, actions and instructions Await further instructions Change of Shift If possible make contact with oncoming shift as they may be denied access Make arrangements for staff staying on shift longer than anticipated Maintain patient comfort Recovery Resume normal operations ASAP, remove barriers, un-lock doors Provide advice and support to staff, visitors and service users Ensure any after care where required and debriefings are carried out Version 2.0 May 2019 19
Lockdown Policy Lockdown - Action Card 2 Ward Managers Communicate Lockdown Status (Control) Lockdown instruction received, authorised by (identify Authoriser), and confirm the reason why and the risk Follow the Trusts Major Incident Response Plan – Start incident log/book Communicate instructions to all ward staff to “Lockdown” Ensure “this is not a drill / practice” is communicated Implement Assigned Responsibilities (Control) If required, call 999 and request assistance as needed Out of Hours, notify the Trust Duty On-Call Director of ward /building status During normal working hours notify the Trust Duty On-Call Director, Emergency Planning Officer, LSMS of Ward status Lock all exit / entry (external windows and doors) points leading to the ward/area Assign duties of staffing main access point for emergency access via identity card only (excluding Chemical, biological, Radioactive or Nuclear (CBRN) incident) Assign duties of controlling exit from the building where service users and visitors are present If safe to do so maintain visitors on ward until stand down If visitors wish to leave access the situation and provide safe exit route from ward to a final exit point Notify and maintain regular contact with service Director / senior manager of ongoing status Maintain a log of events, actions and instructions Await further instructions Change of Shift If possible make contact with oncoming shift as they may be denied access Make arrangements for staff staying on shift longer than anticipated Maintain patient comfort RECOVERY Resume normal operations ASAP Provide advice and support to staff Ensure any after care where required and debriefings are carried out Version 2.0 May 2019 20
Lockdown Policy Lockdown - Action Card 3 Community Sites Communicate Lockdown Status (Control) Lockdown instruction received, authorised by (identify Authoriser), and confirm the reason why and the risk Follow the Trusts Major Incident Response Plan – Start incident log/book Communicate instructions to all staff to “Lockdown” Ensure “this is not a drill / practice” is communicated Comply with other employers Lockdown emergency procedures Implement Assigned Responsibilities (Control) During normal working hours notify the Trust Duty On-Call Director, Emergency Planning Officer, LSMS of building status Lock all exit / entry (external windows and doors) points leading into building Assign duties to man the main access point for emergency access via identity card only (excluding Chemical, biological, Radioactive or Nuclear (CBRN) incident) Assign duties of controlling exit/entry doors from the building where service users and visitors are present Assign duties to prevent vehicle access on to car parks If safe to do so maintain visitors in the building until stand down Locate visitors in one area / room and provide close supervision Brief visitors on incident and inform to stay for own safety If visitors wish to leave assess the situation and provide safe exit from the building Notify and maintain regular contact with service Director / senior manager of ongoing status Maintain a log of events, actions and instructions Await further instructions Recovery Resume normal operations ASAP Provide advice and support to staff Ensure any after care where required and debriefings are carried out Version 2.0 May 2019 21
Lockdown Policy Appendix 3 Site Specific Aide Memoirs on Lockdown EDWARD STREET HOSPITAL Physical Security Immediately secure main front entrance door and deactivate inner automatic opening door Immediately secure door leading from café to outer area Immediately secure side door adjacent to lifts Immediately ensure that any other fire exit doors are secure Ensure that any ground floor (or first floor windows that are accessible) are secured Maintain a staff presence at all exit doors to ensure the secure cordon is not compromised by unauthorised egress from site Inform Lodge Road and Community Team Base Total Lockdown All perimeter doors/gates are secured and no one is allowed to enter or exit the facility. Security personnel or other designated members of staff will be assigned to key entrances and exits Partial Lockdown Only a specific part of a facility/building will be locked down. Everyone will be directed towards specific pre-designated entrances and exits. Security personnel or other designated members of staff will control and screen who is allowed to enter or exit these areas as defined in this guidance Controlled Security personnel or other designated members of staff will control Lockdown: Exit and screen who is allowed to exit the lockdown area as defined in this Only guidance Controlled Security personnel or other designated members of staff will Lockdown: Entry control and screen who is allowed to enter the lockdown area as Only defined in this guidance Controlled Security personnel or other designated members of staff will control Lockdown: Entry and screen who is allowed to enter or exit these areas & Exit Version 2.0 May 2019 22
Lockdown Policy GENERAL LOCKDOWN PROCESS Physical Security Immediately secure main entrance door and deactivate any automatic opening door mechanisms Immediately secure any other doors affording access to the building Immediately ensure that any other fire exit doors are secure Ensure that any ground floor (or first floor windows that are accessible) are secured Maintain a staff presence at all exit doors to ensure the secure cordon is not compromised by unauthorised egress from site Inform adjoining NHS premises/services of the incident Total Lockdown All perimeter doors/gates are secured and no one is allowed to enter or exit the facility. Security personnel or other designated members of staff will be assigned to key entrances and exits Partial Lockdown Only a specific part of a facility/building will be locked down. Everyone will be directed towards specific pre-designated entrances and exits. Security personnel or other designated members of staff will control and screen who is allowed to enter or exit these areas as defined in this guidance Controlled Security personnel or other designated members of staff will control Lockdown: Exit and screen who is allowed to exit the lockdown area as defined in this Only guidance Controlled Security personnel or other designated members of staff will Lockdown: Entry control and screen who is allowed to enter the lockdown area as Only defined in this guidance Controlled Security personnel or other designated members of staff will control Lockdown: Entry and screen who is allowed to enter or exit these areas & Exit Version 2.0 May 2019 23
Lockdown Policy HALLAM STREET HOSPITAL Physical Security Immediately secure main front entrance doors and deactivate automatic opening Immediately secure rear door leading from O/T corridor to outer area/carpark Immediately secure side door from restricted staff area to carpark Immediately ensure that any other fire exit doors are secure Ensure that any ground floor (or first floor windows that are accessible) are secured Maintain a staff presence at all exit doors to ensure the secure cordon is not compromised by unauthorised egress from site Inform Catering so that they can implement the above Inform wards so that they can implement the above including the securing of garden/courtyard doors Total Lockdown All perimeter doors/gates are secured and no one is allowed to enter or exit the facility. Security personnel or other designated members of staff will be assigned to key entrances and exits Partial Lockdown Only a specific part of a facility/building will be locked down. Everyone will be directed towards specific pre-designated entrances and exits. Security personnel or other designated members of staff will control and screen who is allowed to enter or exit these areas as defined in this guidance Controlled Security personnel or other designated members of staff will control Lockdown: Exit and screen who is allowed to exit the lockdown area as defined in this Only guidance Controlled Security personnel or other designated members of staff will Lockdown: Entry control and screen who is allowed to enter the lockdown area as Only defined in this guidance Controlled Security personnel or other designated members of staff will control Lockdown: Entry and screen who is allowed to enter or exit these areas & Exit Version 2.0 May 2019 24
Lockdown Policy HEATH LANE HOSPITAL Physical Security Immediately secure main front entrance door Immediately ensure that any other fire exit doors are secure Ensure that any ground floor (or first floor windows that are accessible) are secured Maintain a staff presence at all exit doors to ensure the secure cordon is not compromised by unauthorised egress from site Immediately inform PICU, GSC and Penrose so that the above can be implemented, along with the securing of garden/courtyard doors Immediately inform Scott House and Tredgold so that all of the above can be implemented Total Lockdown All perimeter doors/gates are secured and no one is allowed to enter or exit the facility. Security personnel or other designated members of staff will be assigned to key entrances and exits Partial Only a specific part of a facility/building will be locked down. Lockdown Everyone will be directed towards specific pre-designated entrances and exits. Security personnel or other designated members of staff will control and screen who is allowed to enter or exit these areas as defined in this guidance Controlled Security personnel or other designated members of staff will Lockdown: Exit control and screen who is allowed to exit the lockdown area as Only defined in this guidance Controlled Security personnel or other designated members of staff will Lockdown: Entry control and screen who is allowed to enter the lockdown area as Only defined in this guidance Controlled Security personnel or other designated members of staff will Lockdown: Entry control and screen who is allowed to enter or exit these areas & Exit Version 2.0 May 2019 25
Lockdown Policy PENN HOSPITAL Physical Security Immediately secure main front entrance door Immediately secure rear door and deactivate automatic opening Immediately ensure that any other fire exit doors are secure including exit doors leading from ward corridor (136 etc.) Ensure that any ground floor (or first floor windows that are accessible) are secured Maintain a staff presence at all exit doors to ensure the secure cordon is not compromised by unauthorised egress from site Inform The Beeches to replicate the above actions to deactivate automatic front and rear door Inform all wards in relation to garden/courtyard access doors Inform Jasmine, Juniper, The Willows, The Groves and Stores/Catering to replicate the above actions Total Lockdown All perimeter doors/gates are secured and no one is allowed to enter or exit the facility. Security personnel or other designated members of staff will be assigned to key entrances and exits Partial Lockdown Only a specific part of a facility/building will be locked down. Everyone will be directed towards specific pre-designated entrances and exits. Security personnel or other designated members of staff will control and screen who is allowed to enter or exit these areas as defined in this guidance Controlled Security personnel or other designated members of staff will control Lockdown: Exit and screen who is allowed to exit the lockdown area as defined in this Only guidance Controlled Security personnel or other designated members of staff will Lockdown: Entry control and screen who is allowed to enter the lockdown area as Only defined in this guidance Controlled Security personnel or other designated members of staff will control Lockdown: Entry and screen who is allowed to enter or exit these areas & Exit Version 2.0 May 2019 26
Lockdown Policy Appendix 4 Lockdown Incident Log Date Time Action/Incident/Instruction(given by Name Signature whom) Version 2.0 May 2019 27
Lockdown Policy Policy Details Title of Policy Lockdown Policy Unique Identifier for this policy BCPFT-SEC-POL-01 State if policy is New or Revised Revised Previous Policy Title where applicable n/a Policy Category Clinical, HR, H&S, Infection Control etc. Security Executive Director Executive Director of Nursing, AHPs and whose portfolio this policy comes under Governance Policy Lead/Author Job titles only Local Security Management Specialist Committee/Group responsible for the approval of this policy Health and Safety Committee Month/year consultation process completed * January 2020 Month/year policy approved March 2020 Month/year policy ratified and issued March 2020 Next review date May 2022 Implementation Plan completed * Yes Equality Impact Assessment completed * Yes Previous version(s) archived * Yes Disclosure status ‘B’ can be disclosed to patients and the public Potential threats, Levels of lockdown, Activating a lockdown, Staff deployment, Key Words for this policy Stand down, Vulnerability assessment, Total lockdown, Partial lockdown, Controlled lockdown, Action cards * For more information on the consultation process, implementation plan, equality impact assessment, or archiving arrangements, please contact Corporate Governance Review and Amendment History Version Date Details of Change Policy fully reviewed with amendments to section 4.0 & 7.0, 2.0 May 2019 amendment to site details (Appendix 1) and Addition of Appendix 3&4 1.0 Feb 2016 New policy for BCPFT Version 2.0 May 2019 28
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