LIVE IT. FOR REAL TICKETING INFORMATION - euro2020.com/tickets - UEFA.com
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
TICKETING INFORMATION
LIVE IT. FOR REAL
euro2020.com/tickets
CONTENTS Introduction
In 2020 UEFA EURO will celebrate its 60th anniversary. To celebrate this milestone, the
tournament will be played across 12 different European cities – bringing the EURO closer to
03 Introduction 12 Fans First fans and celebrating the best of European football and culture.
06 Key information 14 Key dates The mission of the UEFA EURO 2020 ticketing strategy is to maximise sales and optimise
08 Ticket quotas 16 General information attendance at the matches of EURO 2020 through a fair and transparent process, while at the
same time providing value for money for spectators and a safe and vibrant environment.
10 Categories and prices
Since 1960 a total of 14 countries have hosted the finals. But in 2020 a record 12 nations
across Europe will co-host the final tournament – including seven that will be staging matches
in the EURO finals for the first time: Azerbaijan, Denmark, Hungary, the Republic of Ireland,
Romania, Russia and Scotland.
EURO 2020 will be the biggest European Football Championship finals ever. Among the 12
host cities – Amsterdam, Baku, Bilbao, Bucharest, Budapest, Copenhagen, Dublin, Glasgow,
London, Munich, Rome and Saint Petersburg – there are 8 capital cities and 11 venues
boasting a stadium capacity in excess of 50,000.
EURO 2020 will comprise of 51 matches, and Rome will kick off the tournament when it hosts
the opening match on Friday 12 June 2020. All 12 hosts will welcome three group stage
matches – including at least two matches of their national team, should they qualify - and
one round-of-16 or quarter-final game. All roads lead to London for the climax of the finals.
Wembley Stadium will host the two semi-finals and the final, and the new European champions
will be crowned on Sunday 12 July 2020.
There will be a total stadium capacity of 3,000,000 people – 20% more than at UEFA EURO
2016 – and more tickets available to the general public than ever before. At EURO 2020 fans
can expect to ‘LIVE IT. FOR REAL’.
2 03
3
KEY information
Easy and convenient ticket general public, which is 50% (500,000) • Hospitality packages are available at all
3
Million
application process for fans
Despite EURO 2020 being held in 12
more than in 2016, and 960,000 tickets
will be available to fans of PNAs, which is
venues and start at €780 per person.
• All tickets will be sold in euros. However,
Tickets
different countries, fans will be able to apply 20% (160,000) more than in 2016. fans will also be able to view the ticket
and purchase tickets from one website; • Tickets for less than €100 will be available prices in their local currency.
euro2020.com/tickets, no matter where for all 51 matches, representing • To ensure tickets purchased are valid, fans
they are based or where they would like to 1.25 million tickets. must only buy tickets via UEFA.com.
travel to. • 13,000 ‘Fans First’ tickets for each semi- -- Tickets bought anywhere other than
final and the final – a total of almost through the official sales channel may be
Ticket sales process: 40,000 tickets – will be sold for €95 or less. invalid, non-existent or counterfeit, and
key characteristics • 44 matches have tickets available for those in possession may be denied entry
The general public can apply for tickets for €50 or under, which represents 960,000 to the stadium.
EURO 2020 online from Wednesday 12 June tickets. • Tickets will be allocated via a random
2019 at 14:00 CET to Friday 12 July 2019 • There will be only one main sales phase for ballot; it does not matter if fans apply at
at 14:00 CET via the public. the beginning or end of the application
• Only four tickets per match are allowed phase.
euro2020.com/tickets for each application to enable as many • Matches will be accessible for everyone;
applicants as possible to see matches. wheelchair capacities have been increased.
• Any fan who creates a EURO 2020 • There are two price clusters to represent • Purchasing tickets is easy; there are
ticketing account online at the above the different levels of purchasing power of no complicated bundles; fans have the
website between Sunday 19 May 2019 and the various host countries. freedom to purchase tickets for the
Tuesday 11 June 2019 will be entered into -- Cluster A includes Denmark, England, matches they would like to see.
a random draw to win two free category 1 Germany, Ireland, Italy, Netherlands, • ‘Follow my team’ tickets will be sold
tickets to an opening game. One lucky fan Russia, Scotland and Spain. directly to the fans of the participating
will also win two free category 1 tickets -- Cluster B includes Azerbaijan, Hungary and national associations (PNAs) after the
to the EURO 2020 final. Winners will be Romania. EURO 2020 final tournament draw which
selected at random and all winners will be • Attractive entry prices have been set takes place in Bucharest on Saturday 30
announced by Friday 28 June 2019. Terms starting at €30 for cluster B and €50 for November 2019.
and conditions apply. cluster A. • Additional ‘Follow my team’ tickets will be
• 3 million tickets will be available. • There are three ticket categories. In sold in April 2020, once all 24 participating
• Over 80% of tickets will be for the fans of general, category 1 tickets are mainly teams are known.
participating national associations (PNAs) central, category 2 tickets are mainly in • Tickets will be sold to individuals only;
and the general public. the corners, and category 3 tickets are companies can purchase official hospitality
• 1.5 million tickets will be available to the behind the goals. packages.
06 07
Ticket quotas OPENING MATCH: ROME
FINAL: LONDON
EURO 2020 is a complex event which works equated to 800,000. For EURO 2020 there The global sponsors and national supporters Standard single match tickets
based on ticket quotas. This means that will be more than 960,000 tickets available of EURO 2020 will make a high number of Single match tickets are tickets for a specific
tickets are reserved for certain target groups for fans of the participating teams, which tickets available to fans through promotional match. These tickets will be available for all
that place their orders according to specific represents an increase of 20% (an additional lotteries and competitions. 51 matches in the various price categories.
timelines (for instance, four participating 160,000 tickets).
teams may only be known a month before Tickets will also be reserved for VIPs and ‘Follow my team’ tickets
the tournament, as some teams will qualify By increasing ticket numbers and hosting the members of the UEFA family, i.e. non- A specific sales phase for the fans of up to
via the European Qualifiers play-offs in April tournament all over Europe in 2020, UEFA participating associations, UEFA committees, 20 participating teams will be launched
2020). will bring football closer to the fans than ever clubs, football confederations, and other after the final tournament draw on Saturday
before. football-related entities or individuals. 30 November 2019. The remaining four
Increased ticket allocation for teams participating in EURO 2020 will be
local and travelling fans Overview The official hospitality packages will also be determined in April 2020 after the European
For EURO 2016 there were 1 million tickets 2.5 million tickets for EURO 2020 will be sold available from Wednesday 12 June 2019, Qualifiers play-offs which will take place
available for the general public. For EURO directly to fans online via euro2020.com/ prices start from €780 per person and are between Thursday 26 March and Tuesday 31
2020, this number has increased by 50% (an tickets. Additionally, UEFA has contractual available at euro2020.com/hospitality. March 2020. A further draw will take place on
additional 500,000 tickets), with 1.5 million arrangements with commercial partners, Wednesday 1 April 2020, if required.
tickets being made available to the general (sponsors and broadcasters), host cities, Total number of tickets
public. participating national associations and other Based on the anticipated capacities of the 12 In addition to tickets for the group-stage
entities that are entitled to ticket allocations venues, approximately 3 million tickets will matches, fans will be able to purchase
Similarly tickets for fans of the participating in acknowledgement of their support in be available across the 51 matches. These tickets for a knockout-stage match for their
national associations during EURO 2016 organising the tournament. figures do not take into account the number nominated team; for example, if Team A
of seats that have to be deducted for security makes it to the final, and a fan has purchased
Comparison of ticket allocations for EURO 2016 and EURO 2020 reasons, camera and media positions and final tickets for Team A, the fan will be able to
other operational reasons. watch the final. If Team A does not make it to
Quotas 2016 2020
the final, the fan will not be entitled to go to
General public 42% 50% (1.5m tickets)
Tickets the final, but will receive a full refund.
Participating National Associations (PNAs) 32% 32%* As EURO 2020 is an international
Commercial partners (sponsors and broadcasters) 13% 9%* tournament, tickets are available to cover the These sales will be conducted in close
Official Hospitality 6% 4%* different needs of domestic visitors, visitors collaboration with all 24 competing national
UEFA football family and corporate social resp. 4% 1%* from abroad, disabled fans, companies, VIPs associations. If fans only wish to see a specific
and supporters of the participating national team, the tickets offered in December 2019
Host country/countries and host cities 2% 3%*
associations. and April 2020 are the ideal product.
VIP guests 1% 1%*
08 09categories and prices Affordable prices
from €30 / €50
Tickets for disabled fans • access to one of the prestigious
In line with major international sports hospitality areas from three hours before
events, there will be tickets available at every kick-off;
match for people who require wheelchair • a gourmet dining experience comprising
access. Wheelchair users will have a space fresh food, fine wines, beers and other
reserved for them and can request a seat refreshments;
for an accompanying person. Tickets for • personalised service;
persons accompanying disabled visitors • pre and post-match entertainment in the
are complimentary. All tickets for disabled hospitality lounges; and Category 1 Category 2 Category 3
supporters are sold at the lowest price • an exclusive commemorative gift. Centrally positioned Mainly in the corners Behind the goals
category, regardless of their location in
the stadium. Valid proof of disability will be For more information, CLUSTER A: AMSTERDAM, BILBAO, COPENHAGEN, DUBLIN, GLASGOW, LONDON,
required when applying for these tickets. visit euro2020.com/hospitality MUNICH, ROME, ST PETERSBURG
Group stage and Quarter finals and Opening
Live commentary by an audio-descriptive Price categories round of 16 match (MUN, ROM, SPB)*
commentator will be provided and Tickets will be offered in three price Category 3 €50 €75
broadcasted via FM transmission for all categories for EURO 2020. The following Category 2 €125 €145
matches. Therefore, visually impaired people principles apply for the definition of
Category 1 €185 €225
can purchase any of the available tickets and categories in the stadium. The application of
will be able to listen to the live commentary such principles – outlined right - is dependent
CLUSTER B: BAKU, BUCHAREST AND BUDAPEST
from any seat in the stadium using their own on the seating configuration of each stadium.
Group stage, round of 16, and quarter final (Baku)
FM receiver.
Ticket prices Category 3 €30
Hospitality packages Ticket prices for EURO 2020 were established Category 2 €75
For those looking for a premium match using research on the purchasing power Category 1 €125
experience and guaranteed ticket(s), UEFA of individuals in the host country, pricing €
will offer official hospitality packages, information from previous tournaments and Semi finals (London) Final (London)
available from 12 June 2019. There are a other comparable events. The aim is to keep
‘Fans First’ €85 €95
range of options, starting from €780 per tickets affordable for fans, thus allowing
Category 3 €195 €295
person, including private suites, business everyone to be part of the event. There are
lounges and a more casual and livelier club. two price clusters – A and B – outlined right. Category 2 €345 €595
In addition to the best seats in the stadium, Category 1 €595 €945
these packages include: Value-added tax (VAT) applicable in each host country is included within the ticket price and will be covered by UEFA.
Ticke *Munich, Rome and St Petersburg
all m ts to
at
for un ches
der
10
€100 11fans first
Why are there different prices for In 2020 UEFA EURO will celebrate its 60th possible chance to secure tickets, those who Please note the following in relation to its use:
different venues? anniversary. To mark this milestone, the are unsuccessful in their ticket application • No ™ or ® symbols appear anywhere in the
Cluster A includes Amsterdam, Bilbao, tournament will be played across 12 different for the lottery phase in July 2019 will slogan.
Copenhagen, Dublin, Glasgow, London, Munich, European cities – bringing EURO 2020 closer automatically be entered in to the ‘Fans • It always is used alongside EURO 2020
Rome and St Petersburg. Cluster B includes to the fans than any European Football First’ programme. These fans will be the brand identity features.
Baku, Bucharest and Budapest. Championship finals before. first to be informed about new EURO 2020 • No other logo, device or symbol is designed
ticket availability (on account of unsuccessful to be used alongside it, other than official
This decision to have different price clusters There will be a total stadium capacity of payments and ticket returns). Supporters in EURO 2020 assets.
was made based on extensive research 3 million people, 20% more than the previous the ‘Fans First’ group will be given an exclusive • It is always used in a UEFA-owned/licensed
relating to the purchasing power and average record set at UEFA EURO 2016, and more priority period to purchase these tickets. typeface.
income of residents within the host countries. tickets available to the public. • It is always used in English and never
Research showed that the purchasing The ‘Fans First’ programme will ensure any translated.
power and average incomes of residents in To ensure more fans than ever have the ticket returns will always be offered to fans
Azerbaijan, Romania and Hungary was lower opportunity to LIVE IT. FOR REAL, UEFA has that were unsuccessful in the lottery phase Fan competition
than in the nine other host countries. ensured there will be tickets available for less first; this matches the EURO 2020 objective of Any fan who creates a EURO 2020 ticketing
than €100 for all 51 matches, a total of 1.25 bringing football closer to the fans than ever account online at euro2020.com/tickets
The price clusters have been applied million tickets. In addition, 13,000 category 3 before and encourages fans to ‘LIVE IT. FOR between 19 May 2019 and 11 June 2019 will
throughout the entire tournament. ‘Fans First’ tickets for each semi-final and the REAL.’ be entered in to a random draw to win two
Consequently, tickets to the quarter-final in final, a total of almost 40,000, tickets will be free category 1 tickets to the opening game.
Azerbaijan are less expensive than the tickets available during the main application phase Ticket promotion One lucky fan will also win two free category
for the quarter-finals in Germany, Italy and and the fans of the teams sales phase for less ‘LIVE IT. FOR REAL’ is a slogan designed to 1 tickets to the EURO 2020 Final. Winners will
Russia. than €95. These tickets represent 15% of the help inspire and encourage fans to experience be selected at random and all winners will be
stadium capacity. a match live in the stadium, rather than by announced by the end of June 2019. Terms
‘Fans First’ watching a match on a screen. The ‘LIVE IT. and conditions apply.
UEFA understands that fans and the entire Of the 51 matches, 44 will offer tickets for €50 FOR REAL’ slogan will help to ensure live
community are central to the whole essence or less, which means 960,000 tickets in all. football is brought to more fans than ever
and lifeblood of football, and therefore, putting before.
‘Fans First’ is at the core of UEFA’s strategy. Making over 1 million tickets available at
The very nature of football is reliant on its affordable prices across all 51 matches is ‘LIVE IT. FOR REAL’ is a slogan linked
meaningfulness and connection to fans, testament to UEFA‘s respect for the fans, who solely to the promotion of tickets for
W IN
communities and all of those involved, who truly represent the spirit of the game. EURO 2020.
breathe life into the game. Furthermore, to ensure fans are given every
TICK ETS!
‘LIVE IT. FOR REAL’
12 13key dates
Sunday 19 May 2019 Ticket portal open for registrations Best chance for fans to secure Sales rules
their tickets To ensure a fair allocation of the tickets, the
Sunday 19 May- Fan competition open; create a ticketing account now at
Tuesday 11 June 2019 euro2020.com/tickets and enter the draw to win 2 free tickets All tickets for the tournament will be sold following regulations apply:
to an opening game and 2 free tickets to the final through euro2020.com/tickets. The
Wednesday 12 June- Ticket application period for the general public ticket portal, allowing users to register their • Fans can apply for a maximum of four
Friday 12 July 2019 personal details is currently open. people per match (the applicant and up to
By Monday Applicants notified about the outcome of their ticket application three guests).
12 August 2019 Payment requested from successful applicants (fans will have The ticket application process will commence • Individuals can apply for only one price
approximately ten days to make payment) on Wednesday 12 June 2019 at 14:00 CET category per match however, to increase
August-September 2019 Waiting list sales (‘Fans First’ programme) and end on Friday 12 July 2019 at 14:00 CET. the chances of receiving tickets, fans
Saturday EURO 2020 final tournament draw in Bucharest, Romania The allocation of tickets for the tournament can indicate their willingness to accept
30 November 2019 will be independent of the time the tickets in other categories if the selected
December 2019 Start of ticket sales to the participating national associations application is registered, giving all applicants category is not available.
March-April 2020 Ticket resale platform an equal opportunity. • Tickets cannot be requested for two
matches taking place on the same day
Wednesday 1 April 2020 Start of ticket sales to fans of the remaining qualifying teams
During this phase, fans can change or cancel • Individual match tickets will not be made
May 2020 Ticket distribution information
their application at any time. After the phase available to commercial entities.
Friday 12 June 2020 Opening match: Rome, Italy has closed on 12 July 2019, no changes or • Individuals can only submit one
Sunday 12 July 2020 Final: London, England cancellation will be possible. application for the tournament.
A random ballot will be conducted if demand The above rules apply to all ticket types
Fans can view key dates and obtain further important information by visiting the EURO 2020 exceeds supply for a match and category, to available for purchase.
ticketing page which is live now at allocate the requested tickets.
Applicants can increase their chances
euro2020.com/tickets of acquiring a ticket by indicating their
agreement to accept tickets in alternative THERE WILL NOT BE
price categories. ANY TICKET SALES AT
THE STADIA DURING
THE TOURNAMENT.
14 15general information
Ticket Payment Process their tickets from the stadium, or losing
Ticket payments must be made in euros. All a piece of paper, leaving it at home, or
tickets must be paid for by Alipay or with a having to find a printer.
valid debit or credit card. • There is no need for fans to wait for
friends or family members outside the
The results of the lottery will be announced stadium; fans can transfer mobile tickets
no later than Monday 12 August 2019. to their friends and family using the tickets and ensures that sellers receive their will be confiscated before entry into
Applicants will receive an email on or before mobile ticketing app before entering the money in full. the stadium.
this date informing them as to whether their stadium. • UEFA will exercise its right to refuse entry
application has been successful or not. • It means improved sustainability, with Commercial partner promotions into a stadium in instances where the
a reduction in paper use, delivery and Please note that only commercial partners EURO 2020 stadium rules or the ticket
Successful applicants will be given a limited printing. of EURO 2020 are authorised to offer tickets terms and conditions are violated. The
time (approximately ten days) to make in lotteries and other competitions. For a ticket will be confiscated.
payment for their tickets. Once UEFA receives The fans who receive mobile tickets will be complete list of commercial affiliates, please
payment in full, fans will be notified via email provided with more detailed information refer to euro2020.com. Unauthorised sales
that their tickets are secured. If a fan does closer to the tournament. UEFA is aware of unauthorised ticket
not successfully make payment for their Important notes sales and strongly advises against buying
tickets within the specified timeframe, their Customer service • EURO 2020 stadium rules and the tickets through channels other than those
tickets will be released and made available to A list of frequently asked questions (FAQ) Ticketing Sales General Public Terms mentioned in this brochure. Tickets bought
fans in the ‘Fans First’ group. is available in 13 different languages and and Conditions apply in all cases. The anywhere other than through the official
fans can contact our customer service via full version of the stadium rules and the sales channel may be invalid, non-existent or
Ticket distribution euro2020.com/tickets should they have terms and conditions can be found on counterfeit, and those in possession of such
A percentage of tickets will be distributed further questions. All customer questions will euro2020.com. tickets may be denied entry into the stadium.
via an electronic ticket distribution method be responded to via email in a timely manner. • Ticket sales are final upon payment.
(a mobile ticketing app) for the first time in a • Fans are required to adhere to the seat Contact information
UEFA European Football Championship final Ticket resale platform numbers noted on their tickets. Seats All UEFA contact information can be found on
tournament. A ticket resale platform will allow fans to in the stadium will not be allocated on a euro2020.com.
offer their tickets for resale at face value first-come, first-served basis.
This method of distribution provides many via euro2020.com/tickets. The ticket resale • All items that compromise security (e.g. Media enquiries
benefits: platform will be available in March/April weapons, fireworks, glass bottles, large For general questions,
• It facilitates easy distribution to enable 2020. This platform will allow fans to safely banners) or are not appropriate for use contact media@uefa.ch
the sale of tickets closer to each match. purchase tickets from other fans, through an in a stadium (e.g. megaphones, laser
• It offers improved convenience for fans; official UEFA sales channel. This eliminates pointers) are strictly forbidden. All fans
euro2020.com/tickets
they do not need to worry about collecting the risk of acquiring invalid or fraudulent will be searched, and any such items
16 17LIVE IT. FOR REAL
euro2020.com/tickets
UEFA
ROUTE DE GENÈVE 46
CH-1260 NYON 2
SWITZERLAND
TELEPHONE : +41 848 00 27 27
TELEFAX : +41 848 0 1 27 27
UEFA.comYou can also read
