Lithuania's business services report 2018 - Invest Lithuania
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Table of contents PREFACE 2 INDUSTRY OVERVIEW 1/ Location 4 2/ Sector growth 6 3/ Saturation 7 4/ Sector overview 8 SURVEY FINDINGS 5/ Markets covered 10 6/ Functions 12 7/ Languages used 15 1 8/ Programming languages 16 9/ Robotic process automation 17 10 / Attrition rate 18 11 / Training 18 12 / Benefits 19 13 / Wages & wage growth 20 14 / Education level 22 15 / Cooperation with 23 educational institutions TA B L E O F C O N T E N T S ADDITIONAL INFORMATION 16 / Real estate 24 17 / Work in Lithuania 25
Preface Dear Ladies and Gentlemen, It is a great honor and pleasure to GBS sector is its ability to offer introduce what is already our 4th companies the skills and competences INDUSTRY OVERVIEW Lithuanian Business Services Report, needed to deliver a diverse set of in which we present and describe the functions and services under one roof. Global Business Services industry in Businesses are increasingly turning to Lithuania. Lithuania as a destination of choice for centers supporting high-end projects 2017 was a great year for the GBS and functions, and for the establishment sector with 1,600 new positions of Centers of Excellence in certain fields, created, 17% sector growth, and such as RPA. a 12.5% increase in the number of employees. More than this, the desire and capacity to innovate and improve processes A number of key trends emerged, using the latest technology was very indicating that the Lithuanian GBS pronounced in our findings. Almost sector has hit real maturity. Its profile half of the GBS centers we surveyed became more global in 2017, with are actively developing RPA solutions Western European companies themselves (48%), while 47% of GBS increasing their market share. Although centers already use advanced RPA the Scandinavian market still retains a solutions. In fact, 31 robots are deployed significant presence, in 2017 French on average per GBS center in Lithuania. and German became the leading spoken languages in centers after We trust this report will provide a English. valuable insight into our sector as a whole, and demonstrate why Lithuania It is also becoming evident that the is the ideal location for forward-thinking main value driver of the Lithuanian businesses. 2 LAISVIS MAKULIS Head of Business Services Team About the survey Survey data gathered from 66% Data was collected during April and May 2018 by Invest Lithuania. 46 companies employing nearly 13,000 OF ALL CENTERS professionals participated in the survey, which accounts for 66% of all centers 86% in the industry and 86% of its total labor force. OF THE TOTAL LABOR FORCE IN THE INDUSTRY Danske Bank Group Lithuania office in Vilnius
1/ Location Number of centers in UNIVERSITIES & COLLEGES each city Vilnius 17 Kaunas 12 Klaipeda 6 2.8 TOTAL POPULATION STUDENTS Vilnius 58K Kaunas 40K M Klaipeda 9K Source: Ministry of Education and Science, 2017-2018 800K VILNIUS POPULATION VILNIUS-KAUNAS HUB 560K KAUNAS POPULATION 1.4 POPULATION M 100 STUDENT POOL K 320K KLAIPEDA POPULATION Source: Statistics Lithuania, 2018 4 5 The best emerging city for TOTAL SIZE OF THE GBS INDUSTRY shared services and outsourcing in CEE in 2015 Source: Shared Services & Outsourcing Awards, 2015 70 GBS CENTERS ~15,000 SPECIALISTS The best location for shared services and outsourcing since 2014 Source: Shared Services & Outsourcing Awards, 2018 Centers co-located in Vilnius & Kaunas I N D U S T RY OV E R V I E W I N D U S T RY OV E R V I E W In 2017 the Global Business Services successfully positioning itself as an two foreign languages, Lithuania is a industry in Lithuania grew steadily, emerging GBS hot spot in CEE. Vilnius natural choice for companies seeking both in the number of jobs created and Kaunas are increasingly asserting a new GBS location. and the scope of its operations. At the their position as a unified GBS Hub, beginning of 2018, Lithuania’s GBS with a total population of 1.4M people The Lithuanian GBS labor pool is truly sector consisted of 70 GBS centers, and a student pool of nearly 100K. As international in its composition, with employing approximately 15,000 the leading country in terms of higher 14% of the workforce composed of specialists. While Vilnius remains the education in the EU, and with 80% foreigners and Lithuanian repatriates. first choice for most investors, Kaunas English proficiency among its youth and has demonstrated steady growth, half of its population speaking at least
2/ Sector growth 3/ Saturation The saturation rate in Lithuania remains their scope also provides ample markets quickly and easily. Moreover, in lower than in other established GBS evidence that this low saturation is the long term low saturation creates a locations in CEE, making it a favorable being leveraged by global businesses favorable environment for a lower location for investors conducting looking to secure sustainable growth. attrition rate and sustainable wage location assessment. The growing growth in the industry. number of companies starting This low level of saturation enables new Number of centers: operations in Lithuania and increasing investors to enter and scale up in new 2017 / 70 2016 / 60 People employed in Global Business Service centers per 1,000 residents: Kaunas 7.8 2015 / 52 Szczecin 12.1 Lublin 14.3 Vilnius 23.0 6 2014 / 45 7 Warsaw 24.2 Lodz 24.5 Maintaining sustainable growth, the Lithuanian GBS industry has Tri-city 26.1 increased by four times since 2007. 2013 / 36 At the beginning of 2018, Lithuania’s GBS sector consisted of 70 GBS Budapest 26.3 centers, achieving annual growth of 17% in 2017. Prague 31.1 2012 / 32 Vilnius remains the country’s main GBS location, growing by 10% in 2017, although Kaunas also Bucharest 47.3 experienced a successful year in terms of new business attraction, Wroclaw 62.7 and demonstrated industry growth of 2011 / 27 50%. I N D U S T RY OV E R V I E W I N D U S T RY OV E R V I E W Krakow 73.2 2017 saw both large global 2010 / 23 companies and smaller niche enterprises choose Lithuania, an accurate reflection of the country’s 2009 / 22 capacity to welcome investors from a diverse range of profiles and company sizes. 2008 / 19 Sources: Business Services Sector in Poland 2017, Business Services Sector in Czech Republic 2017, Hungarian Shared Services and Outsourcing insights 2017, ABSL Outsourcing Industry Report 2017, 2007 / 16 Source: Invest Lithuania, 2018 National Statistics Departments
4/ Sector By HQ location overview The Lithuanian GBS industry is highly impacted by its close geographical and cultural ties with the Scandinavia region. have made it the smart choice for Nordic investors, who currently employ 39% of the total GBS Altogether, Nordic-owned companies labor pool. comprise nearly half (44%) of all GBS centers in Lithuania. Lithuania’s The US, meanwhile, remains the By employment proven Nordic language skills, business leading single investor in Lithuania, By number of centers mindset, and similar working culture employing 35% of the industry. 35% 44% 23% SURVEY FINDINGS 20% 17% 39% 12% 11% 10% 10% 9% 9% 9% 6% 6% 6% 4% 4% 3% 2% 2% 3% USA Denmark UK Sweden Norway Luxembourg Germany Netherlands Finland Other Nordics 8 By sector The Lithuanian GBS industry is GBS industry has experienced strong dominated by investors from three main growth in the number of centers sectors. GBS centers established by established by manufacturing, logistics financial services companies currently and engineering companies, which now employ more than half of the total account for nearly one-third of all GBS workforce and account for 20% of all centers in the industry. centers. In recent years, the Lithuanian Financial services 53% 20% 23% Information technologies 30% I N D U S T RY OV E R V I E W Business, information & 16% communication services 17% Manufacturing, logistics & 8% engineering 29% Tourism & foreign 0.2% By employment Green Hall 2 Business government 4% By number of centers Center in Vilnius
5/ Markets covered 26% SERVE 3 Top 10 European countries: OR MORE REGIONS United Kingdom 65% 41% Regions covered by Europe remains the key market served well positioned and developed to serve SERVE 10 Sweden 61% share of centers: by Lithuanian GBS centers, with the as a truly global base that ensures strongest focus given to Scandinavia – the provision of smooth and effective OR MORE Denmark 59% 80% of centers provide services to this support. COUNTRIES Norway 54% region. The Lithuanian GBS sector is Finland 48% Lithuania 46% Germany 43% Netherlands 33% Portugal 33% LT Latvia 30% GMT +2 96 % Top 5 Asian countries: Singapore 11% EUROPE India 9% China 7% Hong Kong 4% Japan 4% 10 11 39 %NORTH AMERICA 24 % ASIA SU RVEY FI N D I NG S SU RVEY FI N D I NG S 20 % SOUTH AMERICA 15 % AFRICA 24 % AUSTRALIA, OCEANIA
6/ Functions Share of centers performing function: Software Development (Back end) 50% Recruitment 33% Software Development (Front end) 48% Administration & Reporting 26% HR IT Service Desk 41% Payroll 22% Infrastructure Management 39% Compensation & Benefits 20% Big Data Analytics / Data Science 39% IT Software Development (Mobile) 35% Business Intelligence 35% Application Lifecycle Management 33% Cybersecurity 17% 17% Banking Specific Services 11% BFIS Engineering 4% Insurance Specific Services 9% Financial Specific Services 9% Accounts Payable 48% Accounts Receivable 48% Reporting 46% 12 13 General Ledger Analytics 43% 41% Robotics 26% Business Controlling 39% F&A Travel & Expenses Business Transformation 24% 33% Knowledge Management 20% Master Data Management 28% Marketing 20% Treasury 15% OTHER Supply Chain Management 20% Audit 11% Engineering (Non-IT) 17% Anti-Money Laundering 4% R&D 17% Document Management 13% Legal Processes 11% SU RVEY FI N D I NG S SU RVEY FI N D I NG S Capital Markets Specific Services 7% Customer Helpdesk 33% Other 9% CO (Back office operations) Sales & Account Management Support 26%
7/ Languages The vast majority of Lithuanian GBS Lithuanian centers have displayed centers are multifunctional, providing a tendency to include more diverse Lithuanian GBS centers remain highly Nordic languages. This is due in part at least two streams of services to their functions and operations into multilingual. 43% of all centers serve in to the increased flow of investment five or more foreign languages. English and entrance of new companies from used clients. Multifunctionality is becoming their activities. Functions such as increasingly integrated within the initial Cybersecurity, Engineering, Anti-Money is the most popular language spoken, Western Europe with a strong focus operational scope of new GBS centers. Laundering, Audit, Capital Market especially in GBS centers focusing on on their home markets: German and Meanwhile, established centers are services and Robotics are increasingly IT. French-speaking clients are each served also broadening their functions. playing an important role in Lithuanian by 38% of GBS centers, respectively. As the GBS industry has grown, GBS operations. Western European languages for the first time have gained a lead over Share of centers by number 59% 36% of functions performed: Share of centers by number of languages spoken: 27% 16% 15% 17% 13% 9% OF CENTERS ARE MULTIFUNCIONAL, PERFORMING 7% TWO OR MORE FUNCTIONS 4% 1 2-4 5-7 8+ THE LARGEST NUMBER Number of functions 1 2 3 4 5 >6 OF LANGUAGES USED Number of languages IN A SINGLE CENTER Reflecting global trends, the Lithuanian industry, currently employing GBS industry is increasingly shifting one-third of Lithuania’s total GBS towards ICT and various other digital workforce. Customer operations Share of centers by English 96% operations. IT is the leading field and Finance and accounting language spoken: operations also figure highly. 14 of operations within the local GBS French 38% 15 German 38% Share of employees Swedish 36% by function: Norwegian 29% IT 29% Italian 24% Customer operations* 25% Russian 24% F&A 17% Danish 22% HR 2% Finnish 22% Engineering (non-IT) 2% Compliance Spanish 20% Legal Procurement 1% Polish 18% Risk Management SU RVEY FI N D I NG S SU RVEY FI N D I NG S Other 24% Sales & Marketing Support Portuguese 7% Digital operations Hungarian 7% Communications Slovakian 4% Business Support Administration Other 11% (Dutch, Greek, Latvian) *Customer operations cover not only call center functions but also the broader scope of overall customer operations.
8/ Programming 9/ Robotic process languages As a result of its high-quality IT infrastructure and eagerness to develop the IT market. In recent years there has been an increase in people entering automation local talent, the local GBS industry is various IT re-training programs to join naturally focused on the ICT industry. the growing Lithuanian IT labor pool. The majority of GBS centers in Lithuania deploy RPA tools and are active in Lithuanian talent tends to follow the An average center uses at least six developing those tools themselves. ROBOTS DEPLOYED AT latest trends in the IT industry and is different programming languages, with 67% of centers use RPA in their daily GBS CENTERS ON AVERAGE highly willing to re-qualify and enter the number of languages used in some operations, and almost half of those are centers exceeding ten. involved in developing solutions in-house using local talent. The most popular RPA software providers are Blue Prism, UiPath, and Automation Anywhere. 2.3 OF TOTAL GBS WORKFORCE % ARE ROBOTS Wix.com office in Vilnius 67 GBS CENTERS USING RPA SOLUTIONS % 16 17 Share of centers SQL 85% by programming 48 % language used: JavaScript 78% Java 78% .NET 63% GBS CENTERS DEVELOPING RPA C# 48% SOLUTIONS IN-HOUSE C++ 41% Python 41% Share of centers by level PHP 33% of RPA: Scala 11% Basic Process Automation 32% SU RVEY FI N D I NG S SU RVEY FI N D I NG S (simple VBA scripts, spreadsheet based, simple data) Ruby/ Ruby on rails 11% Robotic Process Automation (RPA tools, simple rules, structured data) 45% C 7% Advanced Process Automation SWIFT 4% (pre-cognitive & cognitive solutions) 10% Other 26% Autonomic Process Automation (automation of complex rules, unstructured data) 13%
10 / Attrition As many Lithuanians are eager to work for international companies so that they can build their careers on a global performed. Centers performing wide range of complex functions with significant number of senior positions 12 / Benefits It is not only additional professional training that incentivizes local GBS talent, they are also keen to secure to addressing the needs of their employees, with the most popular and appreciated benefits being rate level, GBS centers are consistently recognised in polls as the most desirable employers in the country. This enables experienced substantially lower attrition rates. Most of the Customer contact centers focusing on simple tasks a healthy work-life balance. In this, GBS centers are highly responsive private health insurance and sports packages. centers to attract the best talent from indicated higher attrition rates, as they the market and retain it for a long time. provide work opportunities for fresh Share of centers by graduates and students. These centers benefits provided: Attrition rate highly correlates with the act as a first stepping stone for young complexity and maturity of the functions professionals starting their careers. Private health insurance / medical pack 80% 73 Sports / entertainment 72% % Share of centers by attrition rate: =21% 28% 27% BY FOREIGN MANAGERS Preferential share purchase options 13% Child / infant care subsidies, kindergarten 7% Other Training 24% 11 / Even though most employees are highly educated, additional training responding in kind and offering a wide range of training to their staff. and development opportunities are Such investment is observed to viewed as a real incentive. The high have had positive overall effects – level of staff requests for training is with results ranging from increased something that was noted by a number productivity and effective teamwork of our respondents, with the sector to higher retention rates. Share of centers by training provided: 18 19 Managerial coaching 78% Soft skills (incl. social communication, emotional intelligence) 74% Project management (e.g. PMP, Agile, Scrum, Prince, Prince 3) 48% Language training 46% (without certification) Language training 41% (incl. certification) Computer and internet technology 35% (e.g. CISA, ITIL) Business analysis 28% (e.g. 6 Sigma, CBAP) RPA Training 28% SU RVEY FI N D I NG S SU RVEY FI N D I NG S Financial 26% (e.g. CIMA, CIA, ACCA, CFA, GAAP) Supply chain 7% (e.g. APICS) Marketing 2% (e.g. CIM) Other 15% Danske Bank Group IT office in Vilnius
13 / Wages & wage growth AREA POSITION Gross salary range in Vilnius, € MIN. AVG. MAX. Gross salary range in Kaunas, € MIN. AVG. MAX. Both IT and non-IT salary levels grew at Average wage growth: Junior Specialist almost the same rate in 2017. However, 843 1 022 1 217 735 906 1 077 (0-2 years’ experience) a more rapid growth is predicted for IT specialists in 2018. IT/2017 6.1% Specialist 1 217 1 472 1 727 1 043 1 303 1 563 IT/2018 (2-5 years’ experience) 7.5% (projected) Senior Specialist 1 727 1 988 2 250 1 563 1 830 2 077 (over 5 years’ experience) HR PROCESSES Non-IT/2017 6.2% Team Leader 2 250 2 798 3 347 2 077 2 550 3 057 (team of 5-15 people) Non-IT/2018 5.3% (projected) Junior Specialist Gross monthly salary (in Eur) at GBS (0-2 years’ experience) 904 1 084 1 282 750 967 1 184 centers for employees who speak English: Specialist 1 369 1 781 2 211 1 228 1 607 2 002 (2-5 years’ experience) Senior Specialist Gross salary range in Vilnius, € Gross salary range in Kaunas, € 2 284 2 653 3 067 2 119 2 520 2 921 (over 5 years’ experience) AREA POSITION MIN. AVG. MAX. MIN. AVG. MAX. Team Leader 2 419 2 949 3 479 2 419 2 899 3 379 (team of 5-15 people) Junior Developer Junior Accountant IT 1 075 1 424 1 756 892 1 267 1 624 (0-2 years’ experience) (0-2 years’ experience) 787 997 1 207 723 894 1 065 Specialist Developer Accountant 1 854 2 338 2 822 1 673 2 099 2 525 1 123 1 433 1 707 1 031 1 239 1 464 (2-5 years’ experience) (2-5 years’ experience) Senior Developer Senior Accountant 2 865 3 353 3 842 2 665 3 034 3 413 (over 5 years’ experience) 1 610 1 903 2 263 1 427 1 655 1 917 (over 5 years’ experience) F&A: Team Leader AP / AR / GL Team Leader 2 921 3 470 4 020 2 921 3 376 3 832 (team of 5-15 people) 1 970 2 342 2 713 1 717 2 032 2 380 20 (team of 5-15 people) 21 Junior Specialist (no experience) 740 823 887 656 733 792 Junior Engineering Support specialist 1 177 1 331 1 556 1 053 1 227 1 456 Specialist (CAD, FEA, CFD, 947 1 092 1 307 831 940 1 193 0-2 years’ experience) (over 1 year experience) Team Leader Engineering CUSTOMER 1 660 1 887 2 115 1 530 1 698 1 868 (team of 5-15 people) Support Specialist OPERATIONS 1 686 1 995 2 304 1 532 1 808 2 083 ENGINEERING (CAD, FEA, CFD2, 2-5 years’ experience) Junior Specialist (0-2 years’ experience) 827 986 1,162 723 861 998 Specialist 1 212 1 498 1 785 1 031 1 239 1 464 (2-5 years’ experience) Language Premiums: DK DE Senior Specialist 1 785 1 982 2 291 1 530 1 713 1 896 FI NO FR (over 5 years’ experience) SP SU RVEY FI N D I NG S SU RVEY FI N D I NG S PROCUREMENT, ORDER SE IT MANAGEMENT Team Leader 15-20% 10-15% (team of 5-15 people) 2 247 2 755 3 262 2 094 2 490 2 887 DANISH, FINNISH, FRENCH, GERMAN, NORWEGIAN, SWEDISH ITALIAN, SPANISH Source: Alliance for Recruitment, 2018 Strategic Staffing Solutions, 2018 Amston Recruitment, 2018
14 / Education Lithuania’s GBS sector remains a favorable and attractive environment for highly educated Lithuanian specialists – third of all employees have a master’s degree. This demonstrates that the country’s best talent is attracted to 15 / Cooperation level 88% of the total workforce possess a higher education degree. Nearly one the complex operations that the local GBS sector has to offer. with educational institutions Cooperation between business and academia is steadily progressing relationships with universities and other educational institutions. The ways in which Share of employees by towards long-term working models companies cooperate with universities highest level of education: for the development and utilization of are becoming more diverse and mature – local talent. Instead of various ad-hoc ranging from the provision of scholarships projects, companies are striving to and internships to joint study programs create valuable collaborative that address specific market needs. Doctoral degree 1% Share of centers cooperating Master’s degree 29% with universities: Bachelor’s degree 59% KTU 39% VMU 24% Kaunas University of Technology Vytautas Magnus University EMPLOYEES WITH Secondary school 12% TERTIARY EDUCATION VGTU 37% MRU 15% Vilnius Gediminas Technical University Mykolas Romeris University VU LSMU Vilnius University 30% 9% Lithuanian University of Health Sciences ISM ISM University of Management & Economics 24% Vilnius Vilnius Gediminas University Technical University Vilnius University is the largest and VGTU is one of the leading universities oldest scientific institution in Lithuania. for technological sciences in the Baltics VU is actively engaged with Barclays, states. VGTU is focused on the fields which opened its mobile application of ICT, fintech, cybersecurity, smart creation lab “Innovation space” at the cities, urban mobility, engineering, etc. university in 2013. VU also cooperates Examples of its business partnering 22 with the IT services company DXC include Danske Bank and Bentley 23 Technology, which acts as official systems’ programs of internships partner for some of VU’s bachelor and work placements, lectures, programs, and opened a university industrial PhD programmes and lounge zone in 2017. student mentoring. ISM University of Kaunas University Management & of Technology Economics KTU is the leading university for ISM University was the first private technology studies in both Lithuania university to be established in Lithuania. and the Baltic region. KTU has been It focuses exclusively on Economics, actively cooperating with Festo since Business Management, Politics, Finance 2014, with the company agreeing to and Innovation. ISM University began its provide scholarships and organize IT cooperation with Cognizant Technology subject-related seminars and lectures, Solutions in 2016, when the company as well as invite students for internships started to sponsor Norwegian language SU RVEY FI N D I NG S SU RVEY FI N D I NG S at both its Kaunas branch and the courses. Both Cognizant Technology company’s headquarters in Germany. solutions and Transcom provide The university has also enjoyed close scholarships to ISM students. and productive collaboration with the company Intermedix, which established a specialized Innovation and Creativity Lab at KTU in 2015.
16 / Real VILNIUS Twelve office buildings totaling KAUNAS Kaunas office stock increased by 17 / Work in Estate Lithuania 150,000 sq.m are currently under 44% in 2017, with 11 office buildings development in Vilnius. 50% of space is (44,000 sq.m) opened. This growth is pre-let, which means that approximately set to continue with 17 new openings 75,000 sq.m are available for rent in (99,000 sq.m) scheduled for 2018 2018 and 2019. A further 100,000 sq.m and 2019. Most of the space is being is scheduled for commissioning in 2020, built speculatively, providing sufficient Work in Lithuania is the talent attraction talent to choose Lithuania for their employers in Lithuania together with the including a 60,000 sq.m office campus choice for potential occupiers. and relocation program initiated by career path and facilitates relocation most ambitious candidates, to develop to be commenced this year by Vastint Invest Lithuania in 2017. The program processes when needed. Work in the Lithuanian talent ecosystem at a (IKEA’s real estate development arm). Vacancies are expected to increase aims to encourage and attract foreign Lithuania brings the most prominent national level. slightly from the current level of 11% Looking to the future, more than due to multiple new speculative office 300,000 sq.m of office space has been developments in Kaunas. designed and is currently awaiting pre-lease agreements. Vacancies are 9,000 expected to increase slightly in the coming years, from their current average of 3%. Class A average 15.5 EUR/sq.m Class A average 12.5 EUR/sq.m MONTHLY PLATFORM VISITORS ON AVERAGE Class B average 12 EUR/sq.m Class B average 10 EUR/sq.m Depending on specific demand and deal structure tenants can expect rent incentives including 70+ fit-out contributions, rent free periods, etc. INTERNATIONAL COMPANIES ACTIVE ON THE PLATFORM 207 24 25 workinlithuania.lt MONTHLY APPLICATIONS ON AVERAGE Top 5 countries visiting the Work in Lithuania platform: Dematic office in Kaunas Skandia office in Vilnius Common tendencies: A D D I T I O N A L I N F O R M AT I O N A D D I T I O N A L I N F O R M AT I O N In both Vilnius and Kaunas, the overall sports facilities, retail, serviced offices have a range of options when it comes quality of office stock is very high as and co-working, etc.). Sustainable to choosing their premises, as well the markets are dominated by new development is also a trend, with most flexibility when it comes to planning their UK constructions that are driven by the developers designing and building establishment and expansion. 47% needs of demanding tenants who are in line with either BREEAM or LEED using space as a tool to attract and standards. Large-scale schemes are increasingly IRELAND 8% retain talent. entering the market. Notable recent Developers have become examples include the Technopolis DENMARK Most new developments offer accustomed to a market in which the campus, Quadrum, Park town, Business 8% super-efficient space usage and layout majority of space is let during the Stadium, Vilnius Business Garden and structures, big floor-plates (1,000 sq.m 6 months before and 6 months after more. Such office schemes allow NORWAY and more), and top-tier infrastructure the building’s commissioning. This has large-scale occupiers to establish and USA 7% (choice of restaurants and cafes, comfort resulted in a great deal of speculative plan growth in the same building or 9% for cyclists, car sharing, meeting rooms, building. This means that tenants same campus/area.
Business services team LAISVIS MAKULIS LAURA BALSIUKE Head of Business Services Team Senior Investment Advisor Laisvis.Makulis@investlithuania.com Laura.Balsiuke@investlithuania.com +370 (5) 219 4313 +370 (5) 212 0874 RUTA LABALAUKYTE LUKAS INOKAITIS Senior Investment Advisor Senior Investment Advisor Ruta.Labalaukyte@investlithuania.com Lukas.Inokaitis@investlithuania.com +370 (5) 204 7801 +370 (5) 204 7809 MONIKA VILKELYTE DALIA LIESYTE Investment Advisor Investment Advisor Monika.Vilkelyte@investlithuania.com Dalia.Liesyte@investlithuania.com +370 (5) 212 0874 +370 (5) 204 7832 Upes st. 23, Vilnius, Lithuania info@investlithuania.com +370 (5) 262 7438 investlithuania.com ARTUR RTISCEV Head of Business Development in the UK Follow us on: Artur.Rtiscev@investlithuania.com +44 737 888 8979
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