LIGHTHOUSE' MANUFACTURERS LEAD THE WAY-CAN THE REST OF THE WORLD KEEP UP? - MCKINSEY
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‘Lighthouse’ manufacturers lead the way—can the rest of the world keep up? Manufacturing leaders are sprinting ahead with digital and analytics, and changing the rules of the game. A broad scale-up of innovation across the value chain is needed to ensure more winners share the spoils. Enno de Boer, Helena Leurent, and Adrian Widmer JANUARY 2019 • OPERATIONS
The long-anticipated Fourth Industrial Revolution By contrast, this select group of manufacturing sites is no longer some far-off horizon. Early-adopting represent the leading edge of technology adoption “lighthouse” factories are implementing advanced at scale. These sites serve as beacons for the world, manufacturing and AI-driven technology, at scale, exemplifying the type of production approach and seeing significant gains. What insights can the that can drive the next engine of global economic leaders share to accelerate digital scale-up broadly? growth. They demonstrate how forward-thinking What is needed to ensure these benefits spread across engagement of technology can create a better, regions and sectors? cleaner world through new levels of efficiency in manufacturing. Likewise, they illustrate how Some answers to these questions are addressed in Fourth Industrial Technology at scale can transform the paper, Fourth Industrial Revolution: Beacons the nature of work itself by upskilling and engaging of Technology and Innovation in Manufacturing, human workers with minimal displacement. by the World Economic Forum, in collaboration with McKinsey & Company. The team identifies top- Lighthouses serve as real-world evidence to dispel performing factories and explores insights from these widespread myths and misunderstandings posing “lighthouses”—16 of the world’s most advanced sites obstacles to innovative technology adoption at implementing technologies of the Fourth Industrial scale; in addition, these beacons shed light on the Revolution, selected from a survey of over 1,000 characteristics, differentiators, and success factors manufacturing sites globally. The rest of this article, that realize optimal scaling. extracted from the full report, summarizes the key findings. Seeing the light: a radical leap forward for Fourth Industrial Revolution front-runners Emitting powerful light that pierces fog and Three technological megatrends—connectivity, darkness, lighthouses are key to maritime intelligence, and flexible automation—are the navigation. With this research, we seek out principal drivers of a Fourth Industrial Revolution manufacturers across a broad range of industries paradigm shift in production: who are leading the way in Fourth Industrial Revolution innovation. Connected within the Connectivity—Creates links between discreet framework of the World Economic Forum’s platform, network nodes, increasing visibility these model factories, which have been recognized Flexible automation—Incorporates response as Fourth Industrial Revolution “lighthouses,” are mechanisms, automation, and remote starting a unique learning journey that will benefit movement the production ecosystem. Intelligence—Automates event recognition and Manufacturing has experienced a decade translation for decision making of productivity stagnation and demand fragmentation; thus innovation is long overdue. Technology adoption at scale can have a radical Where Fourth Industrial Revolution innovation impact upon organizations. A close look at one of has been taken to scale beyond the pilot phase, these three megatrends can make clear just how unprecedented increases in efficiency have powerful this effect can be. For example, a McKinsey occurred, with minimal displacement of workers. Global Institute analysis projects a remarkable gap However, most companies appear to be stuck in “pilot purgatory.” “Lighthouse” manufacturers lead the way—can the rest of the world keep up? 2
2018 WEF Lighthouses Exhibit 2 of 3 Exhibit 1 Faster AI adoption and absorption by front-runners can create larger economic gains Source: McKinsey Global Institute analysis between companies that adopt and absorb artificial transition costs, will realize the greatest benefit. Thus, intelligence (AI) within the first 5-7 years and those the largest factor here is related to the competitive that follow or lag behind. The analysis suggests advantage of front-runners, which by far outweighs the that “front-runners” in AI adoption can anticipate a higher transition costs and capital expenditure related cumulative 122% cash flow change, while “followers” to the early adoption.1 will see a significantly lower impact of only 10% cash flow change. This shows the importance of early Identifying lighthouses technology adoption, since companies waiting risk The lighthouses are the factories that have taken missing a large share of the benefits. Fourth Industrial Revolution technology from pilots to integration at scale, thus realizing significant Company leaders who move to implementation early, financial and operational benefits. Qualification rather than waiting for decreased technology and as a lighthouse requires meeting high standards 3 “Lighthouse” manufacturers lead the way—can the rest of the world keep up?
across four categories: significant impact achieved, findings, which were then presented to a Fourth successful integration of several use cases, a scalable Industrial Revolution expert panel from private technology platform, and strong performance organizations, universities, and technology on critical enablers such as change management, pioneers. This panel selected 16 lighthouses and capability building, and collaboration with a Fourth recognized them as the most advanced production Industrial Revolution community. sites. Identification of lighthouses followed a Understanding lighthouses comprehensive scanning of more than 1,000 Numerous myths and misunderstandings pose 2018 leading manufacturers across all industries and obstacles to Fourth Industrial Revolution adoption. WEF Lighthouses geographies. Contact with more than 150 of the most Dispelling them is vital to understanding how Exhibit 2 of 3 advanced companies yielded proposals from many accessible the Fourth Industrial Revolution is to companies’ most sophisticated sites to be considered organizations of all kinds. lighthouses. Site visits were carried out to document Exhibit 2 Locations of WEF Lighthouses around the world Lighthouses Phoenix Contact Industrial Automation, DE Sandvik Coromant Industrial Tools, SE Procter & Gamble Consumer Goods, CZ Tata Steel Steel Products, NL Siemens Industrial Automation Products, CN Danfoss BMW Group Industrial Johnson & Johnson Automotive, DE Equipment, CN DePuy Synthes Fast Radius with UPS Medical Devices, IR Haier Additive Manufacturing, US Home Appliances, CN Bosch Automotive, CN Schneider Electric Bayer Electrical Division Foxconn Components, FR Pharmaceuticals, IT Industrial Internet Saudi Aramco Electronics, CN Gas Treatment, SA Rold Electrical Components, IT “Lighthouse” manufacturers lead the way—can the rest of the world keep up? 4
Lighthouses inject human capital—Contrary factories for decades. It is not incremental; to widespread concerns about worker rather, it involves a step change—it is resetting displacement, the lighthouse factories are benchmarks. Lighthouses leverage different not deploying Fourth Industrial Revolution Fourth Industrial Revolution use cases to technology to replace operators. A McKinsey transform their operations. They have, on report suggests that less than 5% of occupations average, 10-15 use cases at an advanced stage consist of activities that are 100% automatable and are working on the development of an with today’s technology, while 62% of additional 10-15. Accordingly, lighthouses occupations have at least 30% of automatable are resetting industry benchmarks for tasks. Consequently, employees in production operational and financial key performance enjoy a working routine which is becoming less indicators (KPIs). Some lighthouses even repetitive, but more interesting, diversified, and outperformed their internal expectations by a productive. 2018 factor of 2. With this transformative approach, WEF Lighthouses lighthouses transform their operations Resetting benchmarks—The Fourth Industrial and achieve a step change in performance Exhibit 1 of 2 Revolution differs from the continuous increase—thereafter, they can engage in improvement efforts that have characterized accelerated continuous improvement efforts, Exhibit 3 Impact of Fourth Industrial Revolution use cases on select KPIs in lighthouse factories KPI improvements Impact range observed 10-200% Factory output increase Productivity increase 5-160% OEE increase 3-50% Productivity Quality cost reduction 5-90% Product cost reduction 5-40% Energy efficiency 2-50% Inventory reduction 10-90% Agility Lead time reduction 10-90% Time to market reduction 30-90% Change-over shortening 30-70% 50-90% Customization Lot size reduction Source: World Economic Forum and McKinsey & Company lighthouse site analysis 5 “Lighthouse” manufacturers lead the way—can the rest of the world keep up?
leveraging the new Fourth Industrial Revolution Charting a course for scale: two routes technologies and capabilities. The lighthouses prove that there is more than one way to embrace Fourth Industrial Open innovation and collaboration—The Revolution. Rather, there are two principal lighthouses demonstrate that the Fourth “routes to scale” and these routes are not Industrial Revolution journey need not be mutually exclusive; rather, they can complement solitary—beacons can guide the way. Indeed, each other: lighthouses are part of an innovation ecosystem that involves universities, startups, and other Innovation of the production system. technology providers. Companies expand their competitive advantage through operational excellence. Large and small companies—Notably, They aim to optimize their production innovation is accessible not only to large system, increasing the productivity and organizations, but also to small and medium- quality performance of their operations. sized enterprises (SMEs), which can achieve a Typically, they start to innovate in one or a transformative impact by focusing on pragmatic few manufacturing sites and then roll out solutions that don’t require large investments. from there. From emerging and developed economies— Innovation of the end-to-end value chain. Access to technologies is not the exclusive Companies create new businesses by domain of developed economies. In fact, China changing the economics of operations. They is one of the leaders with a high number of innovate across the value chain, offering new lighthouses, and other lighthouses are located in or improved value propositions to customers Eastern Europe. This shows that other financial by way of new products, new services, and operational benefits are more relevant than more customization, smaller lot sizes, or labor cost reduction. significantly shorter lead times. Companies stay focused on innovation and transforming High impact with minimal replacement of one value chain first, then scale learnings equipment—Despite the misconception that and capabilities to other parts of the legacy equipment and older facilities create a business. barrier to innovation, most of these lighthouses were in fact created by transforming existing Value drivers for impact at scale brownfield operations. The lighthouses exhibit five unique ways in which they create value—differentiators that Achieving impact at scale transform how technology is implemented, how The lighthouses have overcome typical challenges people interact with technology, and how it faced by companies, such as engaging in too many affects business decisions as well as results: proofs-of-concept exercises, scaling too slowly, lacking an integrated business case for technologies, Big-data decision making—Decisions are implementing too many isolated solutions, and not hypothesis-driven, but rather, based on creating countless data silos. How did they overcome big data deciphered by pattern recognition— these myriad typical challenges to achieve and not by humans. transformational impact and agile continuous improvement? “Lighthouse” manufacturers lead the way—can the rest of the world keep up? 6
Democratized technology—Technology on the employees to learn the basics of new digital shop floor is transforming ways of working, as use cases and a smooth, efficient way of operators develop their own apps and solutions implementing them. to facilitate and automate their tasks. Workforce engagement—In the lighthouses, Agile working mode—The lighthouses the leaders act as role model for the change, implement new use cases in an agile working they communicate a clear change story mode, which allows them to do proofs of concept through various channels and ensure all in a short time, improve the solution based on employees feel part of the journey. Workers learning, and go quickly from pilot to scale-up. are actively involved in the development and This is a matter of weeks versus years. deployment of use cases. Minimal incremental cost to add use cases— A call to action: what’s next for the world’s Use cases can be deployed at minimal additional manufacturers? cost, allowing factories to work on multiple To ensure the manufacturing ecosystem areas at once. transitions as smoothly as possible through the Fourth Industrial Revolution while avoiding New business models—Fourth Industrial increased inequality and a “winner-takes-all” Revolution technologies enable the lighthouses outcome, public and private leaders need to act to develop new business models which responsibly. They have the power to influence complement and/or disrupt the traditional the outcome of Fourth Industrial Revolution and business and value chain. mitigate these risks with a proactive approach. The following actions could support these goals: Scale-up enablers The lighthouses exhibit four distinct capabilities— Augment, instead of replace, the operator— important success factors in the implementation Factories should deploy technologies that journey: allow the human operators to focus on the most value-adding activities, where the Strategy and business case—The lighthouses unique human skills of decision-making and have a Fourth Industrial Revolution strategy adaptability to new situations brings most linked to the creation of fundamental value—and, at the same time, create a more business value. It is clearly articulated and attractive workplace. communicated, and has enterprise-wide validity. Invest in capability building and lifelong IoT architecture built for scale-up—The learning—The private and public must prepare lighthouses have an IoT architecture built for the workforce for the Fourth Industrial scale-up and interoperability. All information Revolution transition, including re-tooling flows into one central data lake and interfaces the education system and investing in between applications are standardized. training as well as lifelong learning to create a mobile workforce which can benefit from the Capability building—The lighthouses have opportunities related to the Fourth Industrial a very strong focus on capability building. Revolution. Digital academies and smart factories allow all 7 “Lighthouse” manufacturers lead the way—can the rest of the world keep up?
Diffuse technologies across geographies and firm’s manufacturing and supply chain practice, is include SMEs—The full benefit of the Fourth the lead partner for the World Economic Forum Industrial Revolution in manufacturing can Technology and Innovation for the Future of only be realized if complete value chains Production project. and production ecosystems are transformed, including all geographies and SMEs, which The white paper originally appeared on the World are contributing 50-60% of value add in OECD Economic Forum website and is excerpted here by countries. Therefore, companies should diffuse permission. Fourth Industrial Revolution technologies across their entire production network and include developing economies as well as 1 Bughin, Jacques; Chui, Michael; Joshi, Raoul; Manyika, James; suppliers of all sizes. This will not only lead Seong, Jeongmin. McKinsey Global Institute. Notes From the AI Frontier: Modeling the Impact of AI on the World Economy. to improved overall results, but also ensure Discussion Paper, September 2018. Accessed 7 Nov 2018, knowledge is spread more equally. www.mckinsey.com. 2 Ibid. Address climate change challenge with Fourth Industrial Revolution technologies—The world 3 Bughin, Jacques; Manyika, James; Woetzel, Jonathan. McKinsey Global Institute. Jobs Lost, Jobs Gained: Workforce faces a significant challenge with regard to Transitions in a Time of Automation. December 2017. Accessed climate change, with a recent report from the 7 Nov 2018, www.mckinsey.com. IPCC stating that emissions must be cut by 45% 4 Ellingrud, Kweilin. “The Upside of Automation: New Jobs, by 2030 to keep below 1.5°C warming. Thus Increased Productivity And Changing Roles For Workers.” Forbes. 23 Oct 2018. Accessed 12 Nov 2018, www.forbes.com. factories should leverage Fourth Industrial Revolution technologies to improve their 5 “Enhancing the Contributions of SMEs in a Global and Digitalised Economy.” OECD. Meeting of the OECD Council at Ministerial energy efficiency, increase yield, and reduce Level. Paris, 7-8 June 2017. Accessed 13 Nov 2018.] waste and emissions while enhancing overall competitiveness. 6 “Global Warming of 1.5ºC”. Intergovernmental Panel on Climate Change. 8 Oct 2018. Accessed 12 Nov 2018, http://www.ipcc. ch/report/sr15. If the manufacturing sector is to benefit individual organizations and all of society, technologies and digital capabilities must be adopted at scale Enno de Boer is a partner in McKinsey‘s New and across the entire value chain. Though this Jersey office. Helena Leurent is the Head of Shaping the Future of Advanced Manufacturing is easier said than done, the full report provides and Production, and Member of the Executive key opportunities and lessons learned from Committee, World Economic Forum. Adrian each identified Lighthouse, as well as additional Widmer is a consultant in McKinsey‘s Zurich office. opportunities for public-private collaboration. The original white paper is part of the World Economic Copyright © 2019 McKinsey & Company. Forum’s “Technology and Innovation for the Future All rights reserved. of Production,” and was created in collaboration with McKinsey & Company. Enno de Boer, a partner in the “Lighthouse” manufacturers lead the way—can the rest of the world keep up? 8
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