LEGAL STING LIVE C HAT - Scorpion Legal Protection

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LEGAL STING LIVE C HAT - Scorpion Legal Protection
LEGAL STING
SCORPION LEGAL PROTECTION | NEWSLETTER | ISSUE 49   DECEMBER 2017

         LIVE
         CHAT

            Get help on the go
            with our LiveChat
            (Continued on next page…)
LEGAL STING LIVE C HAT - Scorpion Legal Protection
GET HELP ONLINE!
                                                                        LiveChat is an instant messenger service
                                                                        on our website (www.scorpion.biz),
                                                                        available 24 hours a day, 7 days a week.
       LC
                                                                        You have speedy access to customer
       How do I use this?                                               support and assistance wherever you are!
       PT Flor
       Enter your information after you’ve
       clicked the blue ‘Chat Now’ button.
       LC
       When do I use the green ‘Start the
                                                                        Operating hours
       chat’ button?
       PT Flor                                                          Monday to Friday: 07:00 - 16:30
       After you have entered your                                      Saturdays: 07:00 - 10:30
       information.
                                                                        After hours: Simply leave a message and our
       LC
       Will I have to pay extra for this?                               agents will contact you as soon as LiveChat opens
       PT Flor                                                          again.
       No, it’s a free service for all.
       LC                                                               Our agents will either attend to your queries
       Great!
                                                                        directly or link you to the relevant department.
                                                                        No more long queues or waiting on the phone!

                                                                        Available on most smartphones and browsers.

APPLY       NOW!*
2018 Scorpion bursaries
In 2017 Scorpion awarded R235 000 worth of
bursaries to qualifying students!
Our 2018 bursary applications are still open, but we only have limited
bursaries to give.                                                               Applications close

Remember you can only apply if:                                                  31 January
• You are a Scorpion member and your child intends to study a law
  course or law degree in 2018
• Your child has been accepted by a recognised tertiary institution
                                                                                    2018
  of their choice.

To apply, contact your nearest Scorpion branch and speak to the
Branch Manager.

*Ts & Cs apply. Applying does not mean you will get the bursary. Bursaries are
awarded on academic merit.
LEGAL STING LIVE C HAT - Scorpion Legal Protection
SCORPION MEMBERS
 GET JUSTICE!
Thavamanie Naidoo is head of our Specialist Labour Department. They have been working
very hard to get justice for members with labour disputes. Read more below.

  CHARGE OF GROSS NEGLIGENCE PROVED UNFAIR
                                                                                                       7
                                                                                             047  855.8
                                                                                        t R1       !
                                                                              j amin go job back
                                                                        Ben and his              .14
                                                                                        R 53 613
                                                                                     id        s
                                                                         orp  ion palegal cost
                                                                       Sc or the
                                                                            f

                                                                     Thava’s team took the matter to
   Benjamin*, a technical specialist,                                 arbitration for 7 full days and proved
   was unfairly dismissed for                                          that Benjamin did the best he could
   gross negligence.                                                    under the circumstances.

  UNFAIR RETRENCHMENT BUSTED
                                                                                          got
                                                                               Thandaza 0!
                                                                                         .0
                                                                                R80 100 aid
                                                                                          p
                                                                               Scorpion .10
                                                                                 R11 253 osts
                                                                                        gal c
                                                                              for the le

                                                             An employer can’t retrench you without a valid
                                                            reason! Scorpion’s Specialist Labour Department
   Thandaza*, a manager at a jewellery store,              referred the matter to the CCMA and her boss
   was retrenched without a valid reason.                 couldn’t prove the retrenchment was valid.

  MEMBER F IGHTS UNFAIR DISMISSAL

                                                                                 Thabo got
                                                                                 R10 632.96!
                                                                                Scorpion paid
                                                                                R5 456.63 for
                                                                                the legal costs

                                                                     Thava and her team proved that
                                                                    the Scorpion member had a clean
   Thabo*, a security guard, was unfairly                                 disciplinary record and the
   dismissed after a disciplinary hearing.                                       dismissal was unfair.

*Name changed to protect member’s identity.
LEGAL STING LIVE C HAT - Scorpion Legal Protection
WIN  50 pair
   1 of lasses!
                s
                                                                                         Complete the crossword,
                                                                                         unscramble the letters in
                                                                                         the red blocks and SMS the
                                                                                         hidden word to 34453.
                                                                                         Hint: That’s not on!

   of sung                                                                   1
                                                                                                                          A
                                                                                                                                           Across:
             2                                         3
                                                                                                                                           1. Another name for a traditional healer
                                                                                                                                           4. Being dismissed due to operational
                                                                                                                                               requirements
                                                                                                                                           7. The name of the head of our Germiston
                                                                                                                                               Specialist Labour Department
                                                                                                                                           9. Applications for this are now open
                                                                                                                                           10. What will you receive when you get a
                                                                                                                                               friend or relative to join?
                 C                              4
                                                                                 E       N     C                  5

                                                                                                                                           Down:
                                                           R                                                                               1. You can _____ back legally with Scorpion
                                                                                                                                           2. What new contact method has been
                          6
                              L                                                                                                                added on the Scorpion website?
                                                                                                                                           3. What will you receive when you get a
             7
                 T   H                                                                                                Y                       friend or relative to join?
                                                                                                                                           5. An outlet where you can pay your
    8
                              B                                                                                       P                       Scorpion premium
                                                                                                                                           6. One of our Specialist departments
                                                                                     9
                                                                                                                                 Y         8. One of South Africa’s 11 official languages
                           U
    10
         U

T & Cs apply. SMSs cost R1.50. All entries must reach Scorpion by 28 February 2018. The winners will be the first 50 random entries drawn. Winners will be announced in the next newsletter. The judges’
decision will be final. Scorpion employees may not enter. Scorpion Legal Protection (Pty) Ltd is an Authorised Financial Services Provider. Licence Number: 15960. Legal policies underwritten by Legal Expenses
Insurance Southern Africa Ltd. Funeral plans underwritten by Hollard life Assurance Company Ltd.

Traditional healers:
are their sick notes valid?
                                                                                             A sick note is valid if it has:

                                                                                             ◊ The healer’s name, address and qualifications
                                                                                             ◊ Patient’s name, date and time of examination
                                                                                             ◊ Description of illness (with patient’s consent) and how
                                                                                               long patient is booked off
                                                                                             ◊ Healer’s signature
                                                                                             In terms of the Basic Conditions of Employment Act (BCEA), a
                                                                                             valid medical certificate must be issued and signed by a medical
                                                                                             practitioner who is registered with a professional council
                                                                                             established by an act of parliament. The Traditional Health
                                                                                             Practitioners Act, 22 of 2007, states that traditional healers can
                                                                                             issue valid medical certificates if they are registered with the
                                                                                             Traditional Health Practitioners Council.
                                                                                             Terms and conditions apply. This is only basic advice and cannot be relied on solely.
GET A
                                                                                                                  SCORPION
                                                                                                                  COOLER BAG
                                                                                                                  OR UMBRELLA

                                                                                                                    Anyone can get a
                                                                                                                    friend or relative to
                                                                                                                    join Scorpion – you
                                                                                                                    can get a cooler bag
                                                                                                                    or umbrella!

                                                                                                  Simply get a friend or relative to
                                                                                                  SMS* PICNIC TO 34453
                                                                                                  and we will call them to join. After your friend or relative
                                                                                                  pays their first premium, we’ll send you your gift.
                                                                                                  *Make sure they have your name and telephone number when a Scorpion
                                                                                                  consultant calls.

Ts & Cs apply. SMSs cost R1.50. Stocks are limited and cooler bags or umbrellas are only available while stocks last. If we are unable to give you a cooler bag or umbrella, an alternative gift of similar value will be
given to you. This promotion is open to all members of the public except for Scorpion employees.
4                                                WAYS TO PAY
                                                 YOUR PREMIUM
                                                Not all our branches accept cash, here are some
                                                easier ways to pay your premium.

1     EASY
      PAY
• Pay your premiums with cash at
  any EasyPay pay point.
                                                                 2     SWITCH TO STOP
                                                                                        STOP
                                                                                        ORDER
                                                                                                                                             3                    DEBIT
                                                                                                                                                                  ORDER
                                                                                                                                               • This is when the payment for your
                                                                                                                                                 premium is collected straight from
                                                                                                                                                 your bank account.
• No additional fees will be added
  to your premium.
                                                                       ORDER AND                                                               • It is the most convenient way to pay
• Pay points are open on                                               WIN ONE OF 50                                                             your premium, as you will always
  weekends and public holidays                                                                                                                   be up to date with payments and
  (during retail hours).                                               SCORPION T-SHIRTS!*                                                       never have to wait in a queue – and
• Make sure you show your legal                                                                                                                  your premiums will always be paid
  policy card when paying for your                                                                                                               on time.
  legal policy and your funeral plan                                                                                                           • When changing to debit order,
  policy card when paying for your                                                                                                               ensure that you give the correct
  funeral plan.                                                                                                                                  deduction date and that there
                                                                                                                                                 is money in your account on
                                                                                             SMS “ADJUST” to                                     the deduction date to avoid
                                                                                             34453 and we will                                   bank penalties.
Look out for this logo:                                                                                                                        • If the deduction date falls on a
                                                                                             call you back!                                      public holiday or a Sunday, the
                                                                                                                                                 deduction date will be moved to
                                                                       *Ts & Cs apply. SMSs cost R1.50. All entries must reach
                                                                                                                                                 the closest business day.
                                                                       Scorpion by 28 February 2018. The winners will be the
                                                                       first 50 correct entries randomly drawn. Winners will be

                                                                                                                                             4
                                                                       announced in the next newsletter. The judges’ decision is
                                                                       final. Scorpion employees may not enter this competition.

In any of these stores:                                                                                                                                               POST
                                                                     • This is when payment for your
                                                                       premium comes directly from your
                                                                                                                                                                      OFFICE
                                                                       salary before it’s paid into your
                                                                       account.                                                                • You can also pay at the Post
                                                                     • This facility is only available                                           Office, but remember that the
                                                                       to government and                                                         Post Office charges an additional
                                                                       municipal employees.                                                      transaction fee, which is
                                                                     • If you are interested in changing                                         currently R12.45*.
                                                                       from a cash payment to stop-order,                                      • This is Scorpion Legal Protection’s
                                                                       SMS ‘ADJUST’ to 34453 and we will                                         least advised method of payment
                                                                       call you back (SMSs cost R1.50).                                          because of the additional fee.
                                                                     • It is the most reliable way to make
                                                                                                                                               *Please note that this transaction fee increases
                                                                       sure that your premium is paid and                                      from time to time, in line with the Post Office’s
                                                                       that you are legally covered.                                           tariff charges.

                                                SCORPION NATIONWIDE BRANCHES
                                                                       0861 333 333 | www.scorpion.biz

                                                                                        Full service branches
         • Bellville 021 949 2811 • Bloemfontein 051 430 1994 • Cape Town (CBD) 021 401 6300 • Carletonville 018 788 6960 • Durban 0861 000 449 • East London 043 742 4781
     • eMalahleni (Witbank) 013 656 3390 • Germiston 0861 333 333 • Johannesburg 011 836 2331 • Kempton Park 011 394 1632 • Klerksdorp 018 462 7965 • Nelspruit 013 752 2848
        • Newcastle 034 326 4599 • Pietermaritzburg 033 345 6153 • Polokwane 015 291 2508 • Port Elizabeth 041 585 6614 • Pretoria 012 321 0425 • Roodepoort 011 760 2433
                                         • Rustenburg 014 592 9926 • Springs 011 815 5002 • Vereeniging 016 422 4300 • Welkom 057 352 1585

                                                                                          Express branches
                 Burgersfort • Empangeni • Groblersdal • Kimberley • Kokstad • Ladysmith • Mahikeng • Makhado • Port Shepstone • Secunda • Thohoyandou • Tzaneen • Vryheid

    Scorpion Legal Protection (Pty) Ltd is an Authorised Financial Services Provider. Licence Number: 15960. Legal policies underwritten by Legal Expenses Insurance Southern Africa Ltd. Funeral plans
                                                                             underwritten by Hollard life Assurance Company Ltd.
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