LEGAL STING LIVE C HAT - Scorpion Legal Protection
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LEGAL STING SCORPION LEGAL PROTECTION | NEWSLETTER | ISSUE 49 DECEMBER 2017 LIVE CHAT Get help on the go with our LiveChat (Continued on next page…)
GET HELP ONLINE! LiveChat is an instant messenger service on our website (www.scorpion.biz), available 24 hours a day, 7 days a week. LC You have speedy access to customer How do I use this? support and assistance wherever you are! PT Flor Enter your information after you’ve clicked the blue ‘Chat Now’ button. LC When do I use the green ‘Start the Operating hours chat’ button? PT Flor Monday to Friday: 07:00 - 16:30 After you have entered your Saturdays: 07:00 - 10:30 information. After hours: Simply leave a message and our LC Will I have to pay extra for this? agents will contact you as soon as LiveChat opens PT Flor again. No, it’s a free service for all. LC Our agents will either attend to your queries Great! directly or link you to the relevant department. No more long queues or waiting on the phone! Available on most smartphones and browsers. APPLY NOW!* 2018 Scorpion bursaries In 2017 Scorpion awarded R235 000 worth of bursaries to qualifying students! Our 2018 bursary applications are still open, but we only have limited bursaries to give. Applications close Remember you can only apply if: 31 January • You are a Scorpion member and your child intends to study a law course or law degree in 2018 • Your child has been accepted by a recognised tertiary institution 2018 of their choice. To apply, contact your nearest Scorpion branch and speak to the Branch Manager. *Ts & Cs apply. Applying does not mean you will get the bursary. Bursaries are awarded on academic merit.
SCORPION MEMBERS GET JUSTICE! Thavamanie Naidoo is head of our Specialist Labour Department. They have been working very hard to get justice for members with labour disputes. Read more below. CHARGE OF GROSS NEGLIGENCE PROVED UNFAIR 7 047 855.8 t R1 ! j amin go job back Ben and his .14 R 53 613 id s orp ion palegal cost Sc or the f Thava’s team took the matter to Benjamin*, a technical specialist, arbitration for 7 full days and proved was unfairly dismissed for that Benjamin did the best he could gross negligence. under the circumstances. UNFAIR RETRENCHMENT BUSTED got Thandaza 0! .0 R80 100 aid p Scorpion .10 R11 253 osts gal c for the le An employer can’t retrench you without a valid reason! Scorpion’s Specialist Labour Department Thandaza*, a manager at a jewellery store, referred the matter to the CCMA and her boss was retrenched without a valid reason. couldn’t prove the retrenchment was valid. MEMBER F IGHTS UNFAIR DISMISSAL Thabo got R10 632.96! Scorpion paid R5 456.63 for the legal costs Thava and her team proved that the Scorpion member had a clean Thabo*, a security guard, was unfairly disciplinary record and the dismissed after a disciplinary hearing. dismissal was unfair. *Name changed to protect member’s identity.
WIN 50 pair 1 of lasses! s Complete the crossword, unscramble the letters in the red blocks and SMS the hidden word to 34453. Hint: That’s not on! of sung 1 A Across: 2 3 1. Another name for a traditional healer 4. Being dismissed due to operational requirements 7. The name of the head of our Germiston Specialist Labour Department 9. Applications for this are now open 10. What will you receive when you get a friend or relative to join? C 4 E N C 5 Down: R 1. You can _____ back legally with Scorpion 2. What new contact method has been 6 L added on the Scorpion website? 3. What will you receive when you get a 7 T H Y friend or relative to join? 5. An outlet where you can pay your 8 B P Scorpion premium 6. One of our Specialist departments 9 Y 8. One of South Africa’s 11 official languages U 10 U T & Cs apply. SMSs cost R1.50. All entries must reach Scorpion by 28 February 2018. The winners will be the first 50 random entries drawn. Winners will be announced in the next newsletter. The judges’ decision will be final. Scorpion employees may not enter. Scorpion Legal Protection (Pty) Ltd is an Authorised Financial Services Provider. Licence Number: 15960. Legal policies underwritten by Legal Expenses Insurance Southern Africa Ltd. Funeral plans underwritten by Hollard life Assurance Company Ltd. Traditional healers: are their sick notes valid? A sick note is valid if it has: ◊ The healer’s name, address and qualifications ◊ Patient’s name, date and time of examination ◊ Description of illness (with patient’s consent) and how long patient is booked off ◊ Healer’s signature In terms of the Basic Conditions of Employment Act (BCEA), a valid medical certificate must be issued and signed by a medical practitioner who is registered with a professional council established by an act of parliament. The Traditional Health Practitioners Act, 22 of 2007, states that traditional healers can issue valid medical certificates if they are registered with the Traditional Health Practitioners Council. Terms and conditions apply. This is only basic advice and cannot be relied on solely.
GET A SCORPION COOLER BAG OR UMBRELLA Anyone can get a friend or relative to join Scorpion – you can get a cooler bag or umbrella! Simply get a friend or relative to SMS* PICNIC TO 34453 and we will call them to join. After your friend or relative pays their first premium, we’ll send you your gift. *Make sure they have your name and telephone number when a Scorpion consultant calls. Ts & Cs apply. SMSs cost R1.50. Stocks are limited and cooler bags or umbrellas are only available while stocks last. If we are unable to give you a cooler bag or umbrella, an alternative gift of similar value will be given to you. This promotion is open to all members of the public except for Scorpion employees.
4 WAYS TO PAY YOUR PREMIUM Not all our branches accept cash, here are some easier ways to pay your premium. 1 EASY PAY • Pay your premiums with cash at any EasyPay pay point. 2 SWITCH TO STOP STOP ORDER 3 DEBIT ORDER • This is when the payment for your premium is collected straight from your bank account. • No additional fees will be added to your premium. ORDER AND • It is the most convenient way to pay • Pay points are open on WIN ONE OF 50 your premium, as you will always weekends and public holidays be up to date with payments and (during retail hours). SCORPION T-SHIRTS!* never have to wait in a queue – and • Make sure you show your legal your premiums will always be paid policy card when paying for your on time. legal policy and your funeral plan • When changing to debit order, policy card when paying for your ensure that you give the correct funeral plan. deduction date and that there is money in your account on SMS “ADJUST” to the deduction date to avoid 34453 and we will bank penalties. Look out for this logo: • If the deduction date falls on a call you back! public holiday or a Sunday, the deduction date will be moved to *Ts & Cs apply. SMSs cost R1.50. All entries must reach the closest business day. Scorpion by 28 February 2018. The winners will be the first 50 correct entries randomly drawn. Winners will be 4 announced in the next newsletter. The judges’ decision is final. Scorpion employees may not enter this competition. In any of these stores: POST • This is when payment for your premium comes directly from your OFFICE salary before it’s paid into your account. • You can also pay at the Post • This facility is only available Office, but remember that the to government and Post Office charges an additional municipal employees. transaction fee, which is • If you are interested in changing currently R12.45*. from a cash payment to stop-order, • This is Scorpion Legal Protection’s SMS ‘ADJUST’ to 34453 and we will least advised method of payment call you back (SMSs cost R1.50). because of the additional fee. • It is the most reliable way to make *Please note that this transaction fee increases sure that your premium is paid and from time to time, in line with the Post Office’s that you are legally covered. tariff charges. SCORPION NATIONWIDE BRANCHES 0861 333 333 | www.scorpion.biz Full service branches • Bellville 021 949 2811 • Bloemfontein 051 430 1994 • Cape Town (CBD) 021 401 6300 • Carletonville 018 788 6960 • Durban 0861 000 449 • East London 043 742 4781 • eMalahleni (Witbank) 013 656 3390 • Germiston 0861 333 333 • Johannesburg 011 836 2331 • Kempton Park 011 394 1632 • Klerksdorp 018 462 7965 • Nelspruit 013 752 2848 • Newcastle 034 326 4599 • Pietermaritzburg 033 345 6153 • Polokwane 015 291 2508 • Port Elizabeth 041 585 6614 • Pretoria 012 321 0425 • Roodepoort 011 760 2433 • Rustenburg 014 592 9926 • Springs 011 815 5002 • Vereeniging 016 422 4300 • Welkom 057 352 1585 Express branches Burgersfort • Empangeni • Groblersdal • Kimberley • Kokstad • Ladysmith • Mahikeng • Makhado • Port Shepstone • Secunda • Thohoyandou • Tzaneen • Vryheid Scorpion Legal Protection (Pty) Ltd is an Authorised Financial Services Provider. Licence Number: 15960. Legal policies underwritten by Legal Expenses Insurance Southern Africa Ltd. Funeral plans underwritten by Hollard life Assurance Company Ltd.
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