Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function

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Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
Kia Ora
Welcome to the ChristchurchNZ
Tourism Business Partner Function
Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
September 2020
ExploreCHC Campaign Update
Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
Regional Collaboration

                                                   Hurunui

                                                                        Kaikoura
                           Christchurch

                                                   Christchurch                Banks
                                                                              Peninsula
                         West Coast

                                             Mid
                                                                  Mackenzie
                                          Canterbury
Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
Campaign At A Glance
Campaign Timings                                           9 Destinations Profiled                  9 Content Themes across
Phase 1 – 1 July – 17 Aug                                  -   Christchurch City                    18 itineraries
Phase 2 – 7 Sep– 18 Oct                                    -   Akaroa                               -    We want a family holiday

                                                           -   Selwyn                               -    We want a romantic break
Target Markets                                             -   Timaru                               -    We want to see a revitalised
                                                                                                         city (2- and 3-day options)
-   Primary – Auckland, followed by Wellington, Hamilton   -   Mackenzie
    and Tauranga                                                                                    -    We want an adventure
                                                           -   Mid Canterbury
-   Secondary – Greater Christchurch                                                                -    We want to experience
                                                           -   West Coast                                something unique
Target Audiences
                                                           -   Hurunui                              -    We want to see amazing
-   DINKs                                                                                                scenery
                                                           -   Kaikoura
-   Young Families                                                                                  -    We want the perfect Kiwi road
                                                           23 videos + 150 photos & 100+ artworks        trip
-   Adventure Seekers
                                                           -   Mackenzie, Mid Canterbury & Chch     -    We want to chill and relax
-   Silver Surfers
                                                           -   Hurunui, Kaikoura & Chch             -    We want the best food and
                                                                                                         drink
$250k Media Amplification                                  -   West Coast & Chch

-   Media spend across traditional media and House of      -   Christchurch & Akaroa
    Travel partnership
-   Broadcast TV, Billboards, Online
Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
CNZ Winter Promotion
Explore Winter in Christchurch & Canterbury
•   Social promotion of our Winter Guide including Winter Deals
        •   Reaching 158k users across NZ with propensity to visit

        •   Retargeting website visitors

        •   Lookalike Audiences based on TNZ & Engagement data

•   #ExploreCHC user generated content
Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
Sponsored Content
Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
CNZ MANAGED TOP LINE RESULTS
ORGANIC SOCIAL

                  123,379         18,225        641
                 Impressions    Engagement   Link Clicks
PAID SOCIAL

                  2,342,629      418,867       13,226
                  Impressions   Engagement   Link Clicks
WEBSITE
Kia Ora Welcome to the ChristchurchNZ Tourism Business Partner Function
EXPLORECHC – 4 Hero Stories

FRIENDS WEST COAST – CHCH   FAMILY IN AKAROA + CHCH   COUPLE IN HURUNUI,   FAMILY IN MACKENZIE,
                                                      KAIKOURA + CHCH      MID CANTB, + CHCH

Watch video                 Watch video
                                                      Watch video          Watch video
ExploreCHC Conversion

Activity Dates – Tentatively 14 September to 14 October
                                                                         Travel packages to be created across our 9
                                                                         themes:
Significant media presence
                                                                         •   We want a family holiday
•   Total rate card value in excess of $120,000                          •   We want a romantic break
                                                                         •   We want to see a revitalised city (2-
•   Estimated reach in excess of 2 million
                                                                             and 3-day options)
                                                                         •   We want an adventure
                                                                         •   We want to experience something
Multi-channel approach                                                       unique
•   Print ads across Waikato Times, NZ Herald, Dominion Post and Otago   •   We want to see amazing scenery
    Daily Times                                                          •   We want the perfect Kiwi road trip
                                                                         •   We want to chill and relax
•   Digital advertising across Stuff and NZME                            •   We want the best food and drink
•   eDMs across full HOT database
•   Exposure at HOT.co.nz including dedicated campaign page
•   Digital screens in HOT stores
Our commitment
                  New Zealand is enriched through the contribution of tourism

      Economy                            Nature                             Culture                           Society
The tourism economy thrives      Tourism restores, maintains       The tourism story and              People in and part of tourism
and grows adding incremental   and nourishes the environment         experience preserves and       communities thrive through jobs,
  value to the New Zealand     for the intergenerational benefit     enhances our values, culture    shared knowledge and physical
   economy and its assets               of New Zealand               and heritage; the make up of         & mental wellbeing
                                                                     our identity
The outcomes of our work

 Increased spend per    Increased jobs   Greater tax   Stronger recovery   Greater pride
  visitor and per day                     revenues
Supporting you
Tourism Advisory Service
•Over 800 operators supported with free advice
•Just expanded to include digital capability -
 workshops and one-on-one programmes with
 digital experts

Qualmark
•Free membership until Sept 2021
Domestic Strategy

                       Encourage Kiwis to be
                                               Change mindsets and
    Get Kiwis to       more experimental and
                                               behaviour by adding
  participate in the    venturesome in their
                                                   “New” to a
  tourism economy           approach to
                                               New Zealand holiday
                       New Zealand holidays
Domestic activity results                               Since launch 22 May

• 3m+ people reached through TV, outdoor and online placements
• 11m+ video completions across premium video sites such as
  TVNZ, Mediaworks, Stuff and NZME
• 28m+ impressions and 116k clicks
• 70k visits to newzealand.com per week
      12.4% referral rate (↑ 10%)
    44% increase in visits
    74% increase in referrals from NZ based consumers
Regional visitation growth                     Winter school holidays 2019 vs 2020
                                                    Coromandel
               Northland                            +24%      Rotorua
         +26% Auckland                              +22%
           +6% Waikato                              Whakatāne-Kawerau
            +19% Taupō                              +28%      Bay of Plenty
         +29% Ruapehu                               +25%    Gisborne +25%
                                                    Hawke’s Bay
          +28% Taranaki
                +31%                                +23%      Rangitikei
               Whanganui                            +21%      Tararua
                  +23%                              +27%      Wairarapa
         Manawatu +12%                              +38%
             Horowhenua                             Wellington +11%
            Nelson Tasman                           Kaikōura +56%
                    +15%
                    +32%                            Canterbury
        Marlborough +44%                            +23%      Timaru
         West Coast +51%                            +33%      Waimate
         Mackenzie +43%                             +40%      Waitake
            Wānaka +38%                             +30%      Dunedin
             Central Otago
                                                    +16%      Clutha
                    +37%                            +22%
        Queenstown +43%
                                                    Southland +20%
          Fiordland +47%     Source: Dataventures / Tourism New Zealand “School Holidays Domestic Tourism
                             Report”
Responsive: Adapting to alert levels
Level 4 - Eliminate                                                            TNZ Campaign Activity
Likely that disease is not contained                                                         Level 4

Level 3 - Restrict                                                             TNZ Campaign Activity
                                                                                             Level 3

                                                           CAMPAIGN ACTIVITY
Heightened risk that disease is not contained

Level 2 - Reduce                                                               TNZ Campaign Activity
Disease is contained, but risk of community transmission                                    Level 2

Level 1 - Prepare                                                              TNZ Campaign Activity
Disease is contained                                                                         Level 1
International Strategy

                           To drive appeal,
   Keep New Zealand’s    consideration and       Through topical and
    brand alive in the      preference for       relevant storytelling
    hearts and minds      New Zealand as a     that delivers to the core
  of consumers around    holiday destination   of who we are and what
        the world        (while borders are          we stand for
                               closed)
Messages campaign results

  Launched in five   11.6             77% to 93%
   markets so far    million       positive sentiment
                     video views
Engaging with you
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