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Journal of Xi'an University of Architecture & Technology                                    Issn No : 1006-7930

           Conflicts and Crises of Journalism and Media in ‘Dil Se’, the
                                          Bollywood Movie.

                                 Author: Bishwa B. Behura, Research Scholar,

                                            Guide – Dr Geetali Tilak

                                      Tilak Maharashtra Vidyapeeth, Pune.

           Abstract: The current paper aims to study on the role of media and presentation of
           crisis communication in movies. Movies play an important role in creating morals,
           etiquettes and principles of life. It is an advance version of drama. Film industry is one
           of the major media of current era, which focuses on several current issues as the part
           of the movie theme. ‘Dil Se,’ is the Bollywood movie, which is screened at the Era
           New Horizons Festival and the Helsinki International Film Festival. This film is
           honoured as the first Indian film amongst top ten in the United Kingdom. Moreover, it
           was a hit in Japan also. The plot of the movie wonders around the media i.e. All India
           Radio in which Amarkant Varma(Role Played by Shahrukh Khan) is the hero of
           movie. He is working as program executive for All India Radio. The story of ‘Dil Se’
           moves around the theme of attraction, infatuation, love, reverence, worship, obsession
           and death. This film has two parts as attraction between a character from the heart of
           India and a peripheral state & a representation of opposites in the eyes of the law and
           society. It is based on the theme of terrorism, patriotism and role of media with current
           life. As we all know, media is always a part of conflict and crises in the Indian society,
           due to their presentation and communication, the researcher feels a need of study on it.
           Hence, current paper is an attempt to focus on the communication crises of media and
           journalism and its impact on the life of India, with special reference to the Bollywood
           movie ‘Dil Se.’

           Keywords: Dil Se, conflict, crises, journalism, All India Radio, media,
           communication etc.

Volume XII, Issue II, 2020                                                                         Page No: 126
Journal of Xi'an University of Architecture & Technology                                   Issn No : 1006-7930

           Introduction:

           Amar, the hero of the movie, Dil Se’ is working as an employee in All India Radio. He
           is the representative of journalist of India. ‘Dil Se’ is the path-breaking Bollywood
           movie which is written and directed by famous director Mani Ratnam. It is produced
           by Ratnam, Ram Gopal Varma, and Shekhar Kapur. There is conflict of love in this
           story as there is one hero and two heroines i.e. Shahrukh Khan, Manisha Koirala and
           PreityZinta. Manisha Koirala is leading heroine in the movie while PritiZinta is
           featured as supportive actress. The roles and actors of this movie are explained in the
           below table:

              Sr.No.             Character                                 Casting By
              01                 Amarkant Varma- Media                     Shahrukh Khan
                                 representative
              02                 Moina/ Meghna – suspicious                Manisha Koirala
                                 charterer or tersest
              03                 PreetiNair – pliancy of Amer              PreityZinta
              04                 Mita -                                    MitaVasisht
              05                 Kanval Dev Burman -                       ArundathiRao
              06                 Shuklaji                                  Raguveer Yadav
              07                 Amer ‘s grandmother                       Zohra Sehgal
              08                 Taxi driver                               Jaganraj
              09                 Terrorist leader                          Gautam Bora
              10                 Terrorist                                 SabyasachiChakrabarty
              11                 Terrorist                                 Aditya shrivastav
              12                 Terrorist                                 Sanjay mishra
              13                 Terrorist                                 Anupamshyam
              14                 Terrorist                                 ShabbirMasani
              15                 Kim terrorist                             Kishan Kant
              16                 Terrorist                                 ManjitBawa
              17                 Amer’s mother                             Sheebachaddha
              18                 CBI investigation officer                 Piyush Mishra
              19                 CBI investigation officer                 Gajraj Rao
              20                 Young Monia                               PriyaParulekar

                             Table 1.1 casting and Characters of the Movie Dil Se

Volume XII, Issue II, 2020                                                                       Page No: 127
Journal of Xi'an University of Architecture & Technology                                   Issn No : 1006-7930

           As shown in the above in table 1.1, the casting and characters are connected with All
           India Radio- the media Sector of India, terrorists, military, CBI and common life of
           North East, Delhi and Kashmir.

           The Major Theme of Movie ‘Dil Se’:

           The theme of this movie is based on the worst reality of North East Life, North East
           politics and the sexual harassment of a girl at early age by military which is the real
           part of protection of citizens. The film shows that due to military atrocity and rape in
           those areas, a girl has converted into terrorist and even lost the smile of her face. The
           major theme of movie wonders with few following factors which are given in the
           below image number 1.1

                                                                  Worship      Obession       Death
             Attraction       Love    Infatuation Reverence

                         Image 1.1 The images showing major theme of movie Dil Se

           As shown in the above image 1.1, the Bollywood movie has major seven themes as
           Attraction, love, infatuation, reverence, worship, obsession and death. This is
           somehow a different movie in which the community crises, political crises and crises
           created by media are reflected by Mani Ratnam. This film is known by few scholars as
           Anti-national film.’ They called this movie as Anti-national film with rising a question
           as- how an army officer’s son working as a government employee can fall in love
           even with a self-annihilating terrorist girl who is the part of suicide bomber team of
           North East.

Volume XII, Issue II, 2020                                                                        Page No: 128
Journal of Xi'an University of Architecture & Technology                                    Issn No : 1006-7930

           The Plot of Film ‘Dil Se’:

           Amarkant Varma who is the hero of Movie ‘Dil Se’ is working as a program executive
           for All India Radio. He dispatched from New Delhi to Assam with the aim to cover
           festivities and produce news for All India Radio in the occasion of celebration of a
           special program on 50th year of independence of India

           Amar’s Love Story Starts at Railway Station: As per his defined goal to reach at
           Assam, Amar stops at Haflong train station to catch the Barak Valley Express. During
           his journey, he met with a heavily raining night. He feels cold due to heavy rain. As he
           is a smoker, he tries to have a smoke but he couldn’t as he does not have a matchbox
           with him which he forgot to carry. He saw a person with a shawl sitting at a distance
           to whom he asked about a match or lighter. When he went close to the person, he
           found a woman who was very attractive. Here the love story of Amar starts. The lady
           ignored him initially. After his lots of efforts, she got ready to have a cup of tea with
           him. As he came with a cup of tea, he saw her boarding in the next train with three
           male passengers and rides off into the distance. Amar’s love for her make him so
           crazy that he didn’t give up to follow her, though he is bitten a lot almost to death.
           Fortunately, he is saved. His marriage took place with Preeti Nair, a different girl at
           Delhi. At the end of Movie, he came to know about the plans of Meghna, to whom he
           met in All India Radio Service that she is a terrorist and working as revolutionary
           from her side. She was raped by military at the age of twelve. But at the end of movie,
           Amar and Meghna both died with bomb blast and saved all Indian Army who were
           present in the celebration program of 50th anniversary of independence of India.

           Communicating Crises in the Movie ‘Dil Se’: This research study found several
           types of communication crises in the Bollywood movie ‘Dil Se’. Few of them are
           explained below:

       a. Social Crises about Freedom and Development: Amar, the hero of Movie is a
           program executive officer at All India Radio. Furthermore, he is the son of an Army
           Officer who lost his life in service to the Nation. When he talks with North East
           people, we found how they are having faithless approach towards the central
           government of India. They replied that who said we got freedom and we are living in
           an independent nation. We are yet suffering a lot and living under the fear of terrorists.
           This shows the political climate and political crises in the lives of North East people.

Volume XII, Issue II, 2020                                                                         Page No: 129
Journal of Xi'an University of Architecture & Technology                                  Issn No : 1006-7930

           They are not having good and faithful feelings towards Indian Government. They get
           angry on a program executive officer of All India Radio who asked questions to them
           regarding their life as an Indian citizen, living an independent life in free India. He
           met tea-garden employees on board at Barak Valley where we found these workers are
           also disappointed as they are stating that they had no freedom to disillusioned
           liberationist. Moreover, they expressed their harsh feelings with demanding the blood
           of Indian Government.

       b. Crises in journalism and press about Terrorism: This is the major conflict in the
           movie Dil Se. Amar reached to Assam's Barak Valley to cover a special program on
           50th year celebration of India’s independence. When he visited there, he wanted to
           meet the terrorists located and situated nearby this location. His boss is a lady at
           Assam's All India Radio Station. He asked her about her own experience of meeting to
           terrorists. He asked her about whether she has any meet with the terrorist groups. Her
           answer shows the truth of media and employees of journalism field as they are very
           insecure about themselves when they go to find the reality exiting in the society. She
           replied as why she should meet the terrorists as she has two daughters and she herself
           wanted to keep safe with her family.         This conversation between Amar and the
           Director of All India radio reveals here the real picture of insecurity and feelings of
           fear of life that journalist and employees working in the field of journalism feel about
           their professional duties in the time of crises.
       c. Crises of Thoughts about the Meaning of Freedom: Meghana, the terrorist girl is
           the victim of her own rape at the age of twelve. The team of terrorist in North East
           captures such young blood to fight against the government under the title of
           revolution. For them, working as a terrorist is not a part of crime. For them, it is the
           path of revenge with reference to what happened to them and what they suffered. This
           is the perceptional conflict between the meaning of the word freedom and terrorism,
           independence and revolution which is found in the movie ‘Dil Se’.

           Conclusion:

           Thus, in this Bollywood movie Dil Se, through the professional work and love story of
           a journalist, the crises of communication in various aspects of personal, social,
           political arena are shown by the director. In one side, the personal life of radio
           employee, their responsibilities and feelings towards their jobs, young blood and

Volume XII, Issue II, 2020                                                                       Page No: 130
Journal of Xi'an University of Architecture & Technology                                    Issn No : 1006-7930

           eagerness to meet terrorists, and in the other side their safety and threat from terrorist
           in response to uncomfortable questions shows the crisis of gap between news and
           reality. The different meanings of independence, terrorism and revolution presented by
           media and perceived by different people shows the crises of reporting and
           interpretation. The film also reveals the political crises in Government mechanism at
           Central and State level in India. The issues related to corruption are presented as a
           crisis of information and transparency. Towards the end of the film, when Amar came
           to know that Meghna is a terrorist, he did not report it to the media or to the police,
           rather he tried to convince Meghna to not commit the crime. Through this the director
           has portrayed the conflict between personal choice and professional commitment.

           References:
       1. Aftab, Kaleem (October 2002). "Brown: the new black! Bollywood in Britain".
           Critical Quarterly. Blackwell Synergy. 44 (3): 88–98. doi:10.1111/1467-8705.00435.
           The first Bollywood film to enter the UK top 10, Dil Se / Uyire was nevertheless a
           flop in India. Such factors attest to the crucial role of the NRI audience in the
           commercial fate of Bollywood produce.
       2. Boehmer, Elleke; Morton, Stephen (October 2009). Terror and the postcolonial. John
           Wiley and Sons. p. 350. ISBN 978-1-4051-9154-8. Retrieved 3 April 2011.
       3. Corliss, Richard (27 October 2010). "Dil Se – 1998". Time. Archived from the
           original on 28 August 2013. Retrieved 30 July 2012.
       4. Cary RajinderSawhney (2006). "Dil Se." British Film Institute. Archived from the
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       5. Chaudhuri, Shohini (2005). Contemporary world cinema: Europe, the Middle East,
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           1799-9. Retrieved 3 April 2011.
       6. "Dil Se (Original Motion Picture Soundtrack)". iTunes.
       7. "Dil Se – music review by M. Ali Ikram". Planet Bollywood. Retrieved 30 June 2011.
       8. "Dil Se – music review by Bhaskar Gupta". AllMusic. Retrieved 30 June 2011.
       9. "Dil Se – Starring Shahrukh Khan, Manisha Koirala, PreityZinta, Raghuvir Yadav,
           MitaVashisht, Zora Sehgal. DilSe's box office, news, reviews, video, pictures, and
           music soundtrack". Ibosnetwork.com. 21 August 1998. Archived from the original on
           16 December 2012. Retrieved 21 September 2011.

Volume XII, Issue II, 2020                                                                         Page No: 131
Journal of Xi'an University of Architecture & Technology                           Issn No : 1006-7930

       10. Dudrah, Rajinder Kumar (2006). Bollywood: sociology goes to the movies. Sage. p.
           34. ISBN 978-0-7619-3461-5. Retrieved 3 April 2011.
       11. "Dil Se... A Mani Ratnam film". Retrieved 4 April 2011.

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