Is the most transformative perspective the one you don't have? - Excellence in Integrated Reporting 2021
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Is the most transformative perspective the one you don’t have? Excellence in Integrated Reporting 2021
Purpose of the 2021 EY Excellence in Integrated Reporting survey Virtual workshop The purpose of the survey is to encourage and benchmark standards of excellence in the quality of The Excellence in Integrated Reporting workshop will integrated reporting to investors and other stakeholders in South Africa’s listed company sector. be held as a virtual event this year, due to the social distancing regulations in place. During the workshop Over the years it became clear that financial Contact we will: statements on their own did not tell the whole For more information on this survey, contact story of a company’s performance. Companies Larissa Clark, IFRS Desk Leader, EY Africa at • Provide an overview of the 2021 EY Excellence in therefore started reporting on their environmental larissa.clark@za.ey.com. Integrated Reporting survey results; impacts, employee-related issues and corporate social responsibility issues in a separate report Disclaimer • Discuss positive and negative trends in integrated often referred to as a sustainability report, which The survey findings and rankings of the reporting; accompanies the financial information distributed integrated reports have been independently to shareholders. prepared by the three adjudicators with • Highlight examples of leading practice, to assist affiliations to the University of Cape Town companies to prepare their next integrated report; Since 2010, all companies listed on the (UCT), comprising Professors Alexandra Watson Johannesburg Stock Exchange (JSE) have been (Emeritus Professor), Goolam Modack (College of • Reflect on how companies should deal with the on- required to produce an integrated report in line Accounting) and Mark Graham (Graduate School going socio-economic effects of COVID-19 and the with King III. This requirement has been carried of Business). Accordingly, the survey findings and recent unrest in SA in their integrated reports; and forward to King IV, effective for financial years ranking of the integrated reports are the views of commencing on or after 1 April 2017. In addition, the adjudicators. • Consider the requirements of the revised the JSE requires application and disclosure of International Framework, published in 2021. King IV in any report lodged with them after The other material has been prepared for general 1 October 2017. information purposes only and is not intended Date: Wednesday 29 September 2021 at 3pm with to be relied on as accounting, tax or other a replay on Tuesday 5 October at 10am. EY has been commissioning the Excellence in professional advice. Please refer to your advisors Integrated Reporting survey for the last ten years for specific advice. Please contact eyreportingupdates@za.ey.com in order to encourage excellence in the quality of integrated reporting to investors and other For more information please visit: ey.com/en_za stakeholders by South Africa’s top companies. Follow us on Twitter: @EY_Africa B | Excellence in Integrated Reporting 2021
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Contents Contents 02 Introduction 14 Top 10 companies 03 Leading with purpose – Reset for growth 17 Overall impressions at a glance 04 Reimagining a purpose-led growth 19 2021 Adjudicators’ observations and strategy overall performance 06 Integrated reporting – time to refocus? 23 The mark plan at a glance 08 Towards international sustainability 24 The mark plan and adjudication process standards 26 About the adjudicators 10 10 Years of integrated reporting in South Africa 27 How can EY help? 12 2021 Rankings 1 | Excellence in Integrated Reporting 2021
Introduction 2020 will always be remembered as the year that brought us opportunity to revisit their strategies, to create sustainable We are joined on this critical journey by the University of the COVID-19 pandemic. Office based employees were turned and long-term value. We explore the five critical ingredients in Cape Town’s College of Accounting, as we track and evaluate into Zoom and MS Teams experts overnight as gatherings formulating a purpose-led, long-term value strategy (page 4). the efforts by the Top 100 JSE listed companies to explain were halted, international supply chains were disrupted, the value that they create over the short, medium and This has not only been a year of unprecedented economic and international travel was restricted. As the COVID-19 long-term. This survey is made possible by the continued uncertainty due to the pandemic and the recent South African pandemic spread to all corners of the world, our companies, involvement and dedicated efforts of Professors Alex Watson, civil unrest; we have also seen unprecedented developments industries and wider economy were severely impacted. It was Mark Graham and Goolam Modack, the panel of independent on the reporting front. In April 2021, the Trustees of the challenging for most companies to deal with the immediate adjudicators from the College of Accounting at the University IFRS Foundation, the oversight body of the International impact of the pandemic and remain resilient during this time. of Cape Town. Accounting Standards Board (IASB), published a proposal to 2021 will be remembered as the year of the vaccine. As more amend the IFRS Foundation Constitution to accommodate It is our great pleasure to congratulate Redefine Properties vaccines become available and vaccination rates in South the formation and operation of an International Sustainability for achieving first place in our 2021 awards. As you will read Africa start to increase, we are optimistic that restrictions will Standards Board (ISSB). This will pave the way for a global further on in this report, the judges felt Redefine’s report soon be lifted. In some parts of the world, people are slowly suite of sustainability standards under the banner of the is attractive, well laid out and easy to read. The strategic returning to their offices, restrictions on travel are being lifted IASB. We have included an interview with James Luke, overview, the integrated stakeholder engagement and the and sporting events are allowing spectators. IFRS Desk, EY Africa and member of the IASB Foundation’s use of capitals to explain the group’s value creation story are Advisory Council, on these important developments and what examples of excellent disclosures that demonstrate integrated 2021 also brought South Africans other unique challenges they mean for South African reporters. We have also asked thinking within the group. The section of the governance as we saw widespread civil unrest and looting during July. Alex Watson, Professor Emeritus, University of Cape Town, report that shows how the board considers material matters The reactions to these events were as varied as the reasons to share her perspective on the purpose of South African to ensure the achievement of the group’s strategic objectives therefor. At the same time, it was a powerful reminder of the integrated reports and whether our integrated reports are still and desired governance outcomes can be considered best importance of building an inclusive economy and society. Ajen fit for purpose. practice. Sita, our Africa CEO, considers the importance of entities having a clearly defined purpose and focussing on long-term This is the tenth year that we have commissioned the We also congratulate Nedbank Group and Kumba Iron value creation (see page 3). Excellence in Integrated Reporting survey and awards. As we Ore on achieving second and third place respectively. Our reflect on this important milestone, we have included some congratulations are extended to all the entities included in Adversity, such as what South African companies have had comments on the journey so far and the trends that we have the Top 10 for their outstanding reports. We commend the to deal with over the past 2 years, creates an opportunity to seen (see page 10). We believe that in times of unprecedented entities that achieved the rankings of “Excellent” and “Good” revisit and reimagine our business strategies. As economies economic uncertainty it is more important than ever to for their efforts and the examples they have set. start to open up again and business can operate in a manner encourage companies to report in a transparent and balanced similar to that of the pre-pandemic era, it is important to For more details on how the companies were selected, the way. EY is committed to continue the quest for excellence in recognise that a growth strategy cannot be based on the mark plan and the adjudicators, please refer to page 23. integrated reporting. We hope that companies will be both same assumptions and principles as before. It will not be a inspired and encouraged by those who have set the bar high return to business as it once was. Businesses should use this to improve the quality of their integrated reports. 2 | Excellence in Integrated Reporting 2021
Embracing uncertainty Leading with purpose – Reset for growth As the business environment around the world evolved during the pandemic, so well as their positioning. An increasingly informed group of consumers, customers have CEO priorities and the need for leaders to initiate a strategic reset. To put their and stakeholders know the type of organisations they want to associate with businesses back on a growth trajectory, entities need to re-evaluate their purpose. and those are purpose-led businesses who reflect strong hopes, ambitions, and There is an ongoing shift from the view that the primary purpose of companies is to aspirations. enhance and protect value for shareholders, to the view that corporations should understand and address the needs of their broader stakeholders and in doing so Adversity has created opportunity. Companies need to use this opportunity to create long-term sustainable value. evaluate, re-set and implement their strategies in double quick time. We look forward to working with the business community and other stakeholders to create The shift to a focus on long-term value is an important one. It is a focus away long-term value. “ from short-term profit-making to long-term value creation. But more than that it is a focus on creating value for customers, employees, and society as a whole and not simply maximising shareholder’s value. It recognises that there is a disconnect between the traditional net asset value of an entity and the value that an entity creates which includes the non-financial metrics, such as customer relationships, Purpose helps everyone who deals with the company to intellectual capital, and competitive advantages. There is no doubt that progress understand what the organisation actually stands for has been made but there is more work to do. Looking at our own 2021 Excellence in Integrated Reporting survey showed us that 48 of the 100 companies reviewed and against, who they are, their values as well as their have made a serious attempt at producing an integrated report that focusses on positioning. long-term value. The other 52 have not. So, if we are to reset our strategy, what do companies need to consider? Companies that thrive, do so because their leaders understand that investing in a broader set of stakeholder considerations will have a considerable impact on their ability to attract capital; their ability to attract top talent as well as drive the sustainability of their businesses. This is a long-term value approach to building a Ajen Sita growth strategy. The challenge is to move beyond the short-term financial reporting Chief Executive Officer, EY Africa bias towards drivers of long-term value. Long term value starts with a clear sense of purpose. The formulation of an entity’s purpose is an aspirational or unique reason for existing. Where the purpose of an entity is clearly defined, it will meaningfully inform business decisions and commitments. Purpose helps everyone who deals with the company to understand what the organisation actually stands for and against, who they are, their values as 3 | Excellence in Integrated Reporting 2021
Reimagining a purpose-led growth strategy Reimagining a purpose-led growth strategy It has been more than a year since the COVID-19 pandemic Sustainability – Sustainability is one of the defining challenges Many studies show that the desire for technological began. South Africa and many parts of the world are still of our lifetime. It is also the innovation opportunity of a acceleration is one of the most significant drivers of feeling the impact of the various waves and the unprecedented generation. Entities are increasingly embracing the business transformation. If businesses are to successfully harness economic lockdown. The recent civil unrest in Kwa-Zulu Natal case for sustainability. Becoming a purpose-driven business technology at speed, they need to upskill and reskill their and Gauteng has brought further social and economic hardship may require difficult trade-offs as long-term investments are employees. Organisations will also need to create a culture of to many communities. The consequences of these events will prioritised over short-term profit making. agility and a transformative mindset to be able to successfully be felt for many years to come. adopt digital transformation. Businesses that have refocussed their purpose have At the same time, as vaccines become more freely available experienced some important payoffs. Purpose-driven Trade – Geopolitical tensions and the uncertainty that they and vaccination rates increase, we are starting to contemplate businesses have employees who are more engaged, committed create are forcing businesses to re-evaluate their operating life beyond COVID-19. In some parts of the world, economies and motivated. Research has shown that businesses that models. As trade flows and patterns are changing, businesses and businesses are opening up, people are slowly returning to both define and act with purpose outperform their peers by will need to adapt their strategies to deal with ever changing their offices and businesses as restrictions on gatherings and 5-7%. This also provides businesses with an opportunity to and unpredictable complexities. The optimisation of supply international travel are being lifted. differentiate their products, as customers are four times more chains will be critical, not only to ensure resilience in times likely to buy from businesses with a strong purpose. of instability, but also from an ethical point of view due to Even in those countries and industries where economies pressures from stakeholders. As economies around the are beginning to rebound, the pandemic has resulted in Trust – In the post-pandemic era, trust will be a licence to world re-open at different rates, businesses with flexible an incredibly changed business environment. This is an operate. At a time that trust in governments and institutions trade strategies will be best placed to take advantage of the opportunity to revisit and reimagine business strategies. But is at an all-time low, the importance of building trust in an opportunities to grow. a growth strategy in the post-pandemic era cannot be built on increasingly virtual and connected world will be critical to the same assumptions and principles that drove results in the create long-term value. People want to trust the organisations People – Any purpose-led long-term value strategy will only pre-pandemic era. It will not be a return to business as it once they buy from, work for and invest in. be successful where people are put front and centre of was. Businesses should use this opportunity to revisit their everything. Businesses need the right talent to conceptualise strategies, to create sustainable and long-term value. Technology – The pandemic has given businesses that were and execute a purpose-led strategy – a scarce resource. The well-positioned to work remotely and function independently most advanced innovations, or cutting-edge technologies, can In order to create this long-term value, it is important that an of a physical space, a competitive advantage. It has also fail if they lose sight of human values. Leading businesses are entity has a clear and shared understanding of its purpose. highlighted the fact that we are capable of being far more already reimagining how their people work and where they This is the reason a business exists – the ‘why’. Its growth flexible and able to work remotely much more extensively work, establishing a new hybrid approach to working. This strategy should formulate how the entity’s purpose will be than what we thought possible. The pandemic has catapulted will not only manage the transition to the post-pandemic era, achieved. There are five key elements that will need to be us into the ‘digital first’ era overnight. But the technology but also enable these businesses to allow increasingly flexible considered in formulating a purpose-led growth strategy. revolution is only just beginning. working arrangements for their employees in the future. Source: EY – The CEO imperative – Rebound to more sustainable growth 4 | Excellence in Integrated Reporting 2021
Reimagining a purpose-led growth strategy A purpose-led strategy is the path to long-term value in the post-COVID environment. This is a strategy built on sustainability, trust, technology, trade and putting people at the centre of every decision an entity makes. Now is the time to re-evaluate your purpose and strategy and take advantage of the opportunity to reimagine these to create long-term value. “ In order to create this long-term value, it is important that an entity has a clear and shared understanding of its purpose. Stephen Ntsoane Stephen Ntsoane Larissa Clark Assurance Leader, EY Africa IFRS Desk Leader, EY Africa 5 | Excellence in Integrated Reporting 2021
Integrated reporting – time to refocus? Integrated reporting – time to refocus? Ten years after the introduction of integrated reporting in South Africa, as monetary amounts, generally prepared in terms of the well documented are our integrated reports serving their purpose and continuing to lead, and widely applied International Financial Reporting Standards (IFRS) or at least follow, global best practice in integrated reporting? This is a and their purpose is well understood. Financial statements may include difficult question to answer at this point when the purpose of corporate climate related issues to the extent that they create risks that for reporting is being reconsidered, globally. As we mark ten years of example impact discount rates used for impairment calculations, integrated reporting in South Africa, it is a good time to reflect on what provision for carbon taxes etc. Reporting is then expanded to the purpose of integrated reporting in South Africa is and whether we include those sustainability matters that have the potential need to refocus our efforts. to create or diminish enterprise value in the future and that investors may factor into investor and shareholder voting South African companies rushed into integrated reporting in 2010, whilst decisions – the enterprise value approach. Reporting can the adoption in the rest of the world has been slower, possibly allowing then be expanded even further to include the economic, preparers to benefit from the learnings of early adopters and developments environmental, and social impacts that are not captured by in reporting requirements. In South Africa the purpose and consistency enterprise value. That gives rise to sustainability reporting, of application of the International Framework has varied between which is multi-stakeholder focused and relevant for reporting entities – 30 of the 100 reports included in this survey state that assessing sustainable development impacts. their integrated report is aimed at a variety of stakeholders, whereas 25 of the reports state that their report is primarily aimed at the providers ‘Enterprise value reporting’ is the focus of the newly of capital1. Recent global developments have provided more clarity on formed (June 2021) Value Reporting Foundation, which the purpose of different types of reports, and in particular, the distinction has been formed by combining the International Integrated between reports that focus on enterprise value as opposed to those that Reporting Council (IIRC) and the American Sustainability focus on the enterprise’s impact on sustainable development. Both issues Accounting Standards Board (SASB). Their emphasis is on are topical, and relevant, but they are different. A report that tries to enterprise value reporting and how it is created, preserved, combine both, without focusing on the distinction, runs the risk of not or eroded over time. Integrated reporting is a form of successfully serving its purpose and, unfortunately, is not uncommon in enterprise value reporting, as is evident from the focus of South Africa. the integrated report on ‘information available to providers of financial capital to enable a more efficient and productive The building block approach to corporate reporting, advocated by the allocation of capital’. Similarly, the focus of the new International International Federation of Accountants (IFAC), is useful to consider when Sustainability Standards Board will also be on enterprise value2. assessing whether a report is achieving its purpose. The starting block is the financial statements which include amounts that are already represented 1 Read more about the results of the survey from page 19 to 22. 2 In April 2021, the Trustees of the IFRS Foundation, the oversight body of the International Accounting Standards Board (IASB), published a proposal to amend the IFRS Foundation Constitution to accommodate the formation and operation of an International Sustainability Standards Board (ISSB). You can read more about their proposals on page 8. 6 | Excellence in Integrated Reporting 2021
Integrated reporting – time to refocus? Sustainability reporting is the practice of disclosing A sustainability report will include all material Applying this distinction to reporting on the current the most significant economic, environmental, impacts, with only those that are material to Covid pandemic, the most relevant aspect in an and social impacts, and therefore the contribution enterprise value creation being included in an integrated report is to report on how an organisation by the entity to sustainability development goals. integrated report. Globally, most companies first has demonstrated its resilience and adaptability to The Global Reporting Initiative (GRI) Standards are prepare a sustainability report and may progress unanticipated challenges as that is relevant to future the most widely used standards for sustainability from there to integrated or enterprise value enterprise value creation potential. In contrast, a reporting. Individual reporting metrics from the GRI reporting, making it easier to apply the double sustainability report will include disclosures on how standards may be appropriate for use in reporting on materiality approach. The requirement for listed an entity has supported its various stakeholders in issues that are relevant to enterprise value that are South African companies to prepare integrated Covid times, i.e. the outward impact of your current not covered by IFRS. reports, while many had never prepared a activities. sustainability report, has raised the risk of preparing A challenge, that may be greater in South Africa an integrated report that does not include all If ever there is a time to focus on the direction and than elsewhere, is applying, and demonstrating material impacts and are not supported by the content of external reports, it is now. Challenges its application, of the double materiality concept, necessary detailed data collation and verification in the operating context caused by the Covid promoted by the European Commission and the processes that would have been developed to pandemic, climate and other challenges, increased GRI. This approach is key to demonstrating the prepare sustainability reports. financial capital provider needs for relevant completeness of the reports and to ensure that and reliable sustainability information, together published reports achieve their purpose. First, the The other aspect to consider is whether the reports with unprecedented progress in clarifying and reporting entity needs to consult a broad group take the appropriate point of view, or direction, of harmonizing reporting requirements are all reasons of stakeholders to identify all matters which are reporting. A sustainability report is outward looking to reconsider whether current external reporting material to its most significant impacts on the as it reports on the company’s impact on the world, practices are fit for purpose. In the post-pandemic economy, environment, and people. The second level whereas an integrated report should report on the era, entities are encouraged to reflect on the of materiality is then to identify the subset of those extent to which its external environment has an purpose of their integrated reports and whether they issues that are material to enterprise value creation. impact on its ability to create value in the future and are achieving its intended purpose. is therefore more inward looking and future focused. “ Applying this distinction to reporting on the current Covid pandemic, the most relevant aspect in an integrated report is to report on how an organisation has demonstrated its resilience and adaptability to unanticipated challenges as that is relevant to future enterprise value creation potential. In contrast, a sustainability report will include disclosures on how an entity has supported its various stakeholders in Covid times, i.e. the outward impact of your current activities. Alex Watson Independent non- Alex Watson executive director; Professor Emeritus, University of Cape Town 7 | Excellence in Integrated Reporting 2021
Towards international sustainability standards Towards international sustainability standards • To build on the work of existing frameworks. The Trustees One of the consequences of the COVID-19 pandemic is the be referred to as ‘IFRS Accounting Standards’. It would seem have identified that the new board would build upon increasing focus that non-financial information is receiving. therefore that the concept of ‘IFRS standards’ will be made up the work of the Task Force on Climate-related Financial Investors are seeing non-financial information as a core of both ‘IFRS Accounting Standards’ and ‘IFRS Sustainability Disclosures (TCFD), as well as work by the alliance of element in investment decisions and there is an increased Standards’. I would encourage companies to follow the leading standard-setters in sustainability reporting focused recognition that financial reporting alone does not provide developments and understand the final constitutional changes on enterprise value. investors and other stakeholders with a full picture of the value of the IFRS foundation and the new standards when the ISSB of the company. The expectation gap between the information is created. • To make use of a buildings block approach. This approach needs of investors and the non-financial information provided would allow the ISSB to provide a global baseline of seems to have widened. There is a growing appetite for The Trustees have announced their views on the strategic standards for sustainability reporting and at the same time a formal framework for measuring and communicating direction of the new sustainability standards board. What enhance comparability and consistency of sustainability intangible value, in particular environmental, societal and are they currently proposing? reporting. In addition, this will allow for flexibility in governance risks. There have been four fundamental choices that the Trustees coordinating with other frameworks and local regulations, have made relating to both the scope and approach for the accommodating a wider range of reporting requirements. In April 2021, the Trustees of the IFRS Foundation (the new sustainability standards board, namely: Trustees), the oversight body of the International Accounting Standards Board (IASB), published a proposal to amend the • To establish the audience to whom the sustainability What are the requirements that Trustees consider essential IFRS Foundation Constitution to accommodate the formation information would be targeted. The current proposals aim for the success of a sustainability standards board? and operation of an International Sustainability Standards to focus on the information needs of investors, lenders The IFRS foundation is an independent standard-setting Board (ISSB). This will pave the way for a global suite of and creditors with an emphasis on enterprise value, body. Therefore, the Trustees have considered the following sustainability standards under the banner of the IASB. therefore taking a capital market approach rather than requirements to make this proposed board a success: a multi-stakeholder approach. While this may disappoint We have asked James Luke, IFRS Desk, EY Africa and some stakeholders, the narrower scope makes this project • A sufficient level of global support from public authorities, member of the IFRS Foundation’s Advisory Council about more manageable and is consistent with the concepts global regulators and market stakeholders in key markets; these important developments and what they mean for South underlying current IFRS standards. African reporters. • Collaboration with regional initiatives to achieve global • To meet the information needs of investors on all consistency and reduce complexity in sustainability What is the proposed name for the new sustainability environmental, social and governance matters. This is reporting; standards that will be issued by the ISSB? a broad mandate and climate-related matters are being Based on the documentation released by the Trustees, the regarded as a priority as there has been clear signalling • Adequate governance structures for the board; proposed name for the standards issued by the ISSB is ‘IFRS from both regulators and the investor community that sustainability standards’. The Trustees have proposed that climate risk is pervasive and of importance. • Appropriate level of technical expertise for Trustees, the standards and IFRIC interpretations issued by the IASB members and staff; 8 | Excellence in Integrated Reporting 2021
Towards international sustainability standards • Capacity to obtain financial support and to achieve the required level of separate funding; That being said, it is very clear from discussions held by the this assessment entities would probably consider whether Trustees and the Advisory Council that there will be a link the information they are providing meets these stakeholder • Development of a structure and culture that seeks to build between both boards. Generally, many issues will affect both needs, whether it would require expanding their processes and effective synergies with financial reporting; and boards and they would need to work together on solving these systems that record and analyse their non-financial metrics, issues and setting standards. We may find that as the boards and whether these disclosures explain how the non-financial • Ensuring the current mission and resources of the progress with their work, the management commentary information supports and enhances the value that the Foundation are not compromised. may become the vehicle that is best suited for sustainability company creates. disclosures that will be published by reporting entities. While Will the composition and governance structure of the ISSB this exposure draft is being driven by the IASB, we may find Overall, I think that South African companies do have an edge be similar to the existing requirements of the IASB? subsequent exposure drafts being issued by both boards. over other jurisdictions and internationally South Africa has I do think that this will be monitored by the Trustees. The been considered one of the leading countries with respect concept of sustainability is far wider than that of financial It is clear that there are currently a large number of to integrated reporting. However, I do see the playing field reporting and you may find that the skills required on the developments in the non-financial reporting space. What starting to change and our companies may have to be agile in board may change from time to time. This could be addressed does all this mean for South African reporters? their reconsiderations when it comes to their reporting. There by a rotation of board members or if need be by a change of Although South African companies have prepared is no reason why South African companies cannot set the the size of the board. sustainability reports for many years, these reports have benchmark in terms of the proposed sustainable reporting. largely focussed on sustainable development matters. In recent Recently, the IASB issued an IFRS Practice Statement years much more attention has been given to governance Exposure Draft on Management Commentary1. How will related matters, as a result of the spate of governance failures the issuance of this revised practice statement impact the we have seen in public and private companies. An area that development of the sustainability standards? South African companies will need to focus much more on in The practise statement exposure draft proposes a separate the future is climate-related matters and how their operations appendix detailing the requirements and guidance about are impacting the environment. This is in line with the intangible resources and relationships, as well as ESG international demand from both regulators and investors for matters. The board sees the management commentary as increased climate related disclosures from companies. an appropriate location for reporting on ESG matters and envisages the revised practice statement being applied in We have entered a transitional phase in terms of reporting conjunction with the sustainability reporting requirements and where investors and regulators are demanding more non- guidance. financial information from companies. These decisions will include an assessment of the needs of their stakeholders. In James Luke IFRS Desk, EY Africa 1 IFRS Practice Statement Exposure Draft ED/2021/6 Management Commentary 9 | Excellence in Integrated Reporting 2021
10 Years of integrated reporting in South Africa 10 Years of integrated reporting in South Africa Past winners 20 20 20 19 20 18 20 17 20 16 20 15 20 14 20 13 Nedbank Nedbank Nedbank Kumba Iron Kumba Iron Liberty Royal Gold Fields Group Ltd Group Ltd Group Ltd Ore Ltd Ore Ltd Holdings Ltd Bafokeng Ltd Platinum Ltd In 2012 the Top 10 were not ranked. Truworths International Ltd Liberty Holdings Ltd and Absa has been in the Top 10 for all 10 Group Ltd (previously called years of Excellence in Integrated Barclays Africa Group Ltd) have Reporting, whilst Sasol Ltd has K umba Iron Ore Ltd, Nedbank both been in the Top 10 for 6 Kumba Iron Ore Ltd and Redefine been in the Top 10 for 9 years. Group Ltd, Standard Bank Group years. Properties Ltd have been in the Top 3 for 5 consecutive years, whilst Ltd and Vodacom Group Ltd have Nedbank Group Ltd has been in the been in the Top 10 for 8 years Top 3 for 4 consecutive years. whilst Redefine Properties Ltd has been in the Top 10 for 7 years. 10 | Excellence in Integrated Reporting 2021
10 Years of integrated reporting in South Africa 10 Years of integrated reporting in South Africa By Mark Graham, Associate Professor, Graduate School of Business, University of Cape Town The journey so far Positive trends over the years Progress still to be made after 10 years • “Integrated reporting is a journey” has become • Significant improvements in the quality of (the • Insufficient explanation of the value the the great cliché! better) integrated reports. business wishes to create for itself and others. • Early reports were often a sustainability report • Improved connectivity of information, • No clear identification as to whether the combined with the annual financial statements particularly for those with a clearly articulated integrated report focus on factors that are and some management commentary. purpose. relevant to capital providers and enterprise value or a broader audience. • Diversity in structure and innovation in • Better use of infographics, navigation tools and communication seen over the years. cross references. • Not enough emphasis on strategy and value creation. • Ongoing struggle to strike a balance between the • Improved articulation of business models and traditional annual report and a more forward- operating context. • Not clear what is needed to achieve strategic looking report that emphasises strategy and value objectives. • Better differentiation of outputs and outcomes creation. and more robust data. • Poor evidence of integrated thinking. • 50% of JSE listed (top 100) companies are still • Innovation in layout and structure. • Trade-offs between capitals not given enough NOT (really) getting it right. prominence. • Greater conciseness. • Gap widening between reports ranked as • Not enough explanation of how the business will ‘Excellent’ and those ranked as ‘Average’ and • Greater use of websites for detailed use its various capitals (or resources) to create ‘Progress to be made’. remuneration, sustainability, and compliance value. information. • South Africa’s top reports are comparable with the • Balance not achieved – challenges, constraints, best in the world. • Increased usage of the UN’s Sustainable disappointments, and negative outcomes. Development Goals. • Lack of explanation of how governance structures /processes will create/preserve value. • No description of the process that is followed to ensure the integrity of the information. 11 | Excellence in Integrated Reporting 2021
2021 Rankings 2021 Rankings Top 10 rankings Redefine Nedbank Kumba with Honours with Honours with Honours Properties Group Ltd Iron Ore Ltd Ltd Vodacom Truworths Anglo American Netcare Ltd Group Ltd International Platinum Ltd Ltd Absa Group Ltd Oceana Group Standard Bank Ltd Group Ltd “Honours” is awarded to those high quality integrated reports, which the adjudicators believe have come closest to complying with the requirements of the Framework. 12 | Excellence in Integrated Reporting 2021
2021 Rankings Excellent* Good* Average* Progress to be made* The adjudication process ranks entities in the following categories: Absa Group Ltd Adcock Ingram Holdings Ltd BHP Group plc AECI Ltd Excellent (which Anglo American Platinum Ltd African Rainbow Minerals Ltd Bid Corporation Ltd Anheuser-Busch InBev SA/NV includes the top Aspen Pharmacare Holdings Ltd Anglo American plc British American Tobacco plc AVI Ltd 10 positions) Discovery Ltd AngloGold Ashanti Ltd Capital & Counties Properties plc The Bidvest Group Ltd DRDGOLD Ltd Barloworld Ltd Clicks Group Ltd Capitec Bank Holdings Ltd Good Exxaro Resources Ltd Coronation Fund Managers Ltd Dis-Chem Pharmacies Ltd Cartrack Holdings Ltd Impala Platinum Holdings Ltd Glencore plc Distell Group Holdings Ltd Compagnie Financière Richemont SA Kumba Iron Ore Ltd Gold Fields Ltd EPP NV Globe Trade Centre SA Average Mondi plc Growthpoint Properties Ltd Equites Property Fund Ltd Irongate Group Nedbank Group Ltd Harmony Gold Mining Company Ltd FirstRand Ltd Italtile Ltd Netcare Ltd JSE Ltd Fortress REIT Ltd KAP Industrial Holdings Ltd Oceana Group Ltd Liberty Holdings Ltd Hammerson plc Lighthouse Capital Ltd Progress to be Omnia Holdings Ltd Life Healthcare Group Holdings Ltd Investec plc MAS Real Estate Inc made Pan African Resources plc Massmart Holdings Ltd Mediclinic International plc NEPI Rockcastle plc Pick n Pay Stores Ltd Mr Price Group Ltd Momentum Metropolitan Holdings Ltd Ninety One plc Redefine Properties Ltd MTN Group Ltd Motus Holdings Ltd PSG Group Ltd “Excellent” and “Good” Royal Bafokeng Platinum Ltd Northam Platinum Ltd MultiChoice Group Ltd Reinet Investments SCA are awarded to entities Sappi Ltd Old Mutual Ltd Naspers Ltd South32 Ltd that progressively Sasol Ltd RCL Foods Ltd Pepkor Holdings Ltd Super Group Ltd achieve a higher level of Sibanye Stillwater Ltd Shoprite Holdings Ltd Prosus NV Textainer Group Holdings Ltd adherence to the spirit of integrated reporting. Standard Bank Group Ltd The Foschini Group Ltd PSG Konsult Ltd Telkom SA SOC Ltd Tiger Brands Ltd Quilter plc Truworths International Ltd Transaction Capital Ltd Rand Merchant Investment Holdings Vodacom Group Ltd Woolworths Holdings Ltd Ltd Remgro Ltd Resilient REIT Ltd Sanlam Ltd Santam Ltd Sirius Real Estate Ltd Stenprop Ltd The SPAR Group Ltd Vivo Energy plc Vukile Property Fund Ltd 13 | Excellence in Integrated Reporting 2021
Top 10 companies Top 10 companies By Mark Graham, Associate Professor, Graduate School of Business, University of Cape Town Redefine Properties Ltd Nedbank Group Ltd Redefine’s report is attractive, well laid out and easy to Nedbank’s report has a clear emphasis on value creation read. The strategic overview, the integrated stakeholder and strategy. It commences with a section that outlines engagement and the use of capitals to explain the group’s the group’s approach to integrated thinking, the integrated value creation story are examples of excellent disclosures reporting process and the way in which the report is that demonstrate integrated thinking within the group. The structured. The report itself is structured in a sensible way section of the governance report that shows how the board that makes it easy to follow the value creation narrative. The considers material matters to ensure the achievement of the focus of the report is on the ability of the organisation to group’s strategic objectives and desired governance outcomes create value for its stakeholders, with an appropriate suite can be considered best practice. The detailed reporting on of supporting documents to provide additional compliance trade-offs provides useful insight into the tough choices facing and other information. We particularly liked the governance the group and the thinking that lies behind their decision section of the report and the way in which it focusses on making. The report incorporates the Sustainable Development value creation and preservation together with clear cross Goals (SDGs) in a meaningful manner and explains how the references to where more information can be found on any group arrived at the specific SDGs that are relevant to the issue. The discussion on strategic trade-offs and the impact group. We particularly liked the explanation of the materiality on capitals, outcomes and KPI’s is an excellent example of determination process and the graphic that was used to showing how strategic decisions are made in an integrated illustrate how the group’s material matters were crystallised. way. The report handles the impact of the COVID-19 The explanation of performance against the various strategic pandemic in a thoughtful manner, particularly in the context objectives is comprehensive and balanced. Furthermore, there of framing risk, scenario planning and the outlook for the is a useful explanation of why each performance measure future. is important and each measure is clearly linked to other elements within the report. 14 | Excellence in Integrated Reporting 2021
Top 10 companies Kumba Iron Ore Ltd Anglo American Platinum Ltd Kumba’s report has an excellent strategic focus with the appropriate amount of strategic Amplats’ report commences with a useful explanation of its approach to reporting and the detail being provided. The report makes use of iconography to guide the reader through the principles that are applied in drafting its integrated annual report. We particularly liked the report, whilst the report itself presents a wealth of information in a balanced, transparent, explanation of how the reporting boundary is determined by working outwards from the and interconnected manner. The narrative is crisp and concise with good use being made core legal entity to consider risks, opportunities and outcomes associated with entities or of appendices to present more detailed information that may be of interest to readers. We stakeholders that have a significant effect on the group’s ability to create value. The sections particularly liked the section that outlines the group’s ability to create value over time and the that outline the group’s strategy, business model and the markets within which it operates are way in which this is clearly framed within the context of its capitals and inputs together with the particularly helpful in setting out the context for the group’s value creation story. Furthermore, challenges that exist in securing the necessary inputs. The explanation of the group’s strategy the roadmap that shows how the group plans to deliver on its strategy within short, medium is clear and attention is given to explicitly outlining the short, medium and long-term strategies. and long-term time horizons is useful. The group’s risks are clearly presented, appropriately The identification of material issues and their implications for value creation, together with integrated with strategy and illustrated with a heat map that shows the likelihood and the group’s strategic response provides useful insight into the group’s operating context. The consequence of each risk. The reporting is balanced and the explanation of the group’s trade- group’s opportunities are clearly presented and the way in which they are linked to the capitals offs and the way in which they are managed is excellent. Informative infographics show the is an indication of integrated thinking within the group. economic contribution that the group makes in both South Africa and Zimbabwe. Vodacom Group Ltd Netcare Ltd Vodacom’s report is easy to navigate and makes excellent use of icons to link sections and Netcare’s report contains a wealth of useful information and its sensible structure makes the guide the reader. The report is crisp, concise, attractive and easy to read. It has a strong focus report easy to navigate. The section dealing with the COVID-19 pandemic is detailed, helpful on both strategy and value creation. We particularly liked the one-page introduction to the and appropriate, given the sector in which the group operates. We particularly liked the strong group’s strategy that shows the linkage between strategic objectives, historic performance focus on creating measurable value for each class of stakeholder. Material matters are linked and medium-term goals, this provides a good introduction to the more comprehensive detail to stakeholder concerns and strategic pillars and clearly separated into immediate and ongoing that follows. The disclosures, within the explanation of the group’s business model, of the priorities. The way in which strategy progress against each of the strategic pillars is reported investments made in various resources and relationships to sustain value are useful. The and linked to remuneration is excellent. Good use is made of icons to distinguish between sections that outline how the group is responding to its external operating environment and to positive, negative or neutral outcomes in both the current year and in the future. The linkage stakeholder ‘hot topics’ are excellent. The report clearly shows how the group’s ability to deliver to the operating environment, the group’s response, and related risks with extensive cross value depends on the contribution and activities of a range of stakeholders. In addition to referencing to where more detail can be found gives a clear insight into the agility and resilience comprehensive disclosure of material stakeholder issues, an internal assessment of the quality of the organisation. The detail provided on each of the group’s capitals, especially relationship of the relationship with each stakeholder group is also provided. The governance disclosures capital, is comprehensive and clearly explains how sustainable value will be created. are enhanced by detailing the Board’s key focus areas and showing how these are linked to the group’s risk and strategy. 15 | Excellence in Integrated Reporting 2021
Top 10 companies Truworths International Ltd Absa Group Ltd Truworth’s report has a clear strategic focus with an emphasis on value creation both for itself Absa’s report commences with a detailed explanation of the materiality determination process. and for other stakeholders, together with relevant information on how the value that is created The report focusses on value creation and contains an appropriate mix of forward-looking is measured. We particularly liked the emphasis on providing information that is specific to information and performance disclosures. A wealth of useful, well contextualised and clearly the group rather than mere generic or boilerplate disclosures. Furthermore, the report is easy explained data is provided within the report and we particularly liked the extensive use of cross to navigate, avoids the use of jargon and is written using language that is clear and concise. referencing which makes the report easy to navigate. The detail provided in respect of the Given the nature of the business, the separate identification of how the impacts of COVID-19 group’s stakeholders’ needs and expectations, that include both a strategic response to these were managed is helpful. We particularly liked the detailed and integrated disclosure of each needs and expectations and performance measures for each stakeholder group, is excellent. material issue that incorporates performance against objectives and targets, challenges The business model is comprehensive and the market drivers that are influencing the business encountered, future objectives and plans, risks and opportunities as well as achieved and target model are clearly explained. The explanation of the group’s strategy is excellent and includes key performance measures. The section that discloses how the group manages its various useful linkages to material matters, the capitals, key risks and mitigation actions as well as stakeholder relationships is excellent. The governance section includes a useful and innovative performance against each strategic objective. The report includes a detailed explanation of the table that unpacks board deliberations by separating key issues and routine matters by those strategic trade-offs facing the group and how these have been managed. Furthermore, the clear that have been noted, considered, approved, authorised or resolved. identification of how the COVID-19 pandemic is impacting the group’s strategy is helpful. Oceana Group Ltd Standard Bank Group Ltd Oceana’s report includes a clear focus on the factors that are relevant to its future value Standard Bank’s report starts with an informative explanation of the group’s approach to creation. The report achieves a high level of connectivity between material issues, strategic integrated thinking. The report is well laid out, with a structure that is easy to follow and objectives, principal risks and the external environment context. We particularly liked the navigate. We particularly liked the way in which the report is focused on the group’s value explanation of how various external issues are impacting on the group’s business model. The creation story and delivering on the group’s strategy with a suitable distinction between short, explanation of how the group manages trade-offs to deliver long-term value is excellent and medium, and long-term strategies. The group’s five strategic value drivers provide a golden sufficiently detailed to get a good sense of the effect of each trade-off on the various capitals thread to the narrative and help to integrate the business model, constraints, key trade-offs, employed. The material risks are clearly presented within the report by using both inherent key priorities, oversight and strategic outcomes. The section that outlines the group’s approach and residual risk heat maps to show the principal risks that will affect the group’s ability to to resource allocation, with its focus on balancing value outcomes, is excellent. The disclosures create value. The group’s approach to the development of its strategy is detailed and the actual of financial outcomes and the way in which the financial statements are annotated clarifies the strategies to achieve the various strategic objectives are comprehensively explained. The strategic progress that has been made in achieving client focus, employee engagement and governance section is well laid out and achieves the objective of explaining how the various risk and conduct. There are extensive and useful disclosures of the group’s impacts in those governance focus areas support the group’s strategy and contribute towards the group’s areas where it believes that it can best achieve the group’s purpose while still making a positive governance outcomes. impact on society. 16 | Excellence in Integrated Reporting 2021
Overall impressions at a glance Overall impressions at a glance Surveys “Excellent” integrated 24 24 reports have a 2021 coherent value creation narrative 3 Integrated reports 52 Excellent awarded an “Honours” consistent with 2020 Good Average and Progress to be made The quality of “Excellent” and “Good” integrated 22 reports continues to improve 2020 Little improvement in those integrated reports 29 ranked as “Average” or “Progress to be made” 49 24 Companies ranked as “Excellent”, compared to 22 and 24 Companies 23 in 2020 and 2019 ranked as “Good” respectively compared to 29 23 in 2020 and 28 in 2019 2019 28 49 17 | Excellence in Integrated Reporting 2021
Overall impressions at a glance Governance disclosures integrated within Unclear distinction between short-, the narrative on value creation medium- and long-term strategies Remuneration disclosure being Insufficient linkage between key linked to strategic progress and/ or performance indicators and the other outcomes explanation of how the business is being managed Increased usage of the UN Positive Negative Lack of focus on how current activities Sustainable Development Goals trends trends have impacted the future availability of inputs Generic explanations of the various trade- Better integration of financial offs between the capitals information with the value creation narrative Useful disclosure on the effects of Insufficient explanation of the value the business the COVID-19 pandemic wishes to create for itself and others 18 | Excellence in Integrated Reporting 2021
2021 Adjudicators’ observations and overall performance 2021 Adjudicators’ observations and overall performance By Mark Graham, Associate Professor, Graduate School of Business, University of Cape Town Companies included in the survey Key observations • Top 100 Johannesburg Stock Exchange (JSE) Limited listed companies selected based on their market capitalisation as at 31 December 2020. • The quality of “Excellent” and “Good” reports • Better use of interactive tools to help navigate continues to improve. within the report and to provide a link to • Integrated report or annual report for year-ended on or before 31 additional information. December 2020. • Excellent reports have a clear strategic focus, • Largest in survey: Prosus NV with a market capitalisation of R2.6 trillion. an emphasis on value creation and a high level • Improved linkage of relevant UN Sustainable of connectivity between the various elements Development Goals (SDGs) to strategy and • Smallest in survey: Vukile Property Fund Ltd with a market capitalisation presented and consequently have a coherent outcomes. of R7.6 billion. value creation narrative. • Increased reporting on climate change and • The 100 companies in the survey account for 97% of the market capitalisation of the JSE at 31 December 2020. • Very little improvement in those reports ranked inclusion of Task-Force on Climate-related as “Average” and “Progress to be made”. Financial Disclosures. • Some reports have early adopted the new 2021 • More reports now including extracts of financial Changes to the top 100 Framework. statements within their financial review and • Eleven companies that appeared in the 2020 survey are no longer using annotations to explain items within these • Many reports deal with COVID-19 pandemic financial statements. regarded as being eligible as a result of falling out of the Top 100 due to relative changes in market capitalisation or other corporate activity. issues in an integrated and sensible way. • General improvement in the disclosure of • New / returning in 2021 survey: • More reports now including an endorsement opportunities. • Cartrack Holdings Ltd • Omnia Holdings Ltd signed by all directors. • DRDGOLD Ltd • Pan African Resources plc • Increased reference being made to separate • Irongate Group • Prosus NV • More companies are using a broad suite of sustainability reports. reports to communicate compliance and • Lighthouse Capital Ltd • Stenprop Ltd sustainability information that previously would • Continued improvements in the use of graphs/ • Ninety One plc • extainer Group Holdings T have been included in the integrated report. tables/infographics and icons to achieve • Oceana Group Ltd Ltd conciseness, integration, and more effective communication. 19 | Excellence in Integrated Reporting 2021
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