Chanel Cosmetics Buyer Profile
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Chanel Cosmetics Buyer Profile October 2010 - September 2011 Australia This profile is based on responses to 'Products bought in the last 6 months' Please direct any queries to enquiries@roymorganonlinestore.com Roy Morgan Research - 401 Collins Street, Melbourne VIC 3000 Telephone: 1800 633 813 © Roy Morgan Research
Index INDUSTRIES COVERED BY ROY MORGAN RESEARCH........................................................................................................ 5 INTRODUCTION ............................................................................................................................................................................ 6 HOW TO READ ................................................................................................................................................................................ 7 DEMOGRAPHICS Gender, Age and State Summary.......................................................................................................................................................................................10 Gender and Age ...................................................................................................................................................................................................................11 States ......................................................................................................................................................................................................................................13 Education ..............................................................................................................................................................................................................................15 Work Status...........................................................................................................................................................................................................................17 Respondent Income.............................................................................................................................................................................................................19 Occupation............................................................................................................................................................................................................................21 Socio-Economic Status .......................................................................................................................................................................................................23 Discretionary Expenditure..................................................................................................................................................................................................25 Life-Cycle Segments and Number of Children................................................................................................................................................................27 Generations...........................................................................................................................................................................................................................29 Roy Morgan Values Segments............................................................................................................................................................................................31 When viewing onscreen, please enable the bookmark function in Acrobat for easy navigation © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 2
Index ATTITUDES Health and Fitness ...............................................................................................................................................................................................................33 Government and Societal....................................................................................................................................................................................................35 Environmental......................................................................................................................................................................................................................37 Personal .................................................................................................................................................................................................................................39 Shopping and Product.........................................................................................................................................................................................................41 Food .......................................................................................................................................................................................................................................43 Advertising and Media.........................................................................................................................................................................................................45 Family and Home.................................................................................................................................................................................................................47 Finance...................................................................................................................................................................................................................................49 Holiday...................................................................................................................................................................................................................................51 ACTIVITIES Activities in the Last 3 Months - Eating Out/Fast Food ..............................................................................................................................................53 Activities in the Last 3 Months - Leisure..........................................................................................................................................................................55 Activities in the Last 3 Months - Entertainment.............................................................................................................................................................57 Sports Watched on TV........................................................................................................................................................................................................59 Sports and Activities Participated In .................................................................................................................................................................................63 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 3
Index MEDIA Media Usage Summary ........................................................................................................................................................................................................67 Newspaper and Magazine Readership ..............................................................................................................................................................................69 Weekday Commercial TV Viewing and Radio Listening ...............................................................................................................................................71 Internet Usage and Cinema Attendance ...........................................................................................................................................................................73 Addressed and Unaddressed Mail Readership.................................................................................................................................................................75 Type of Newspaper Read....................................................................................................................................................................................................77 Type of Magazine Read.......................................................................................................................................................................................................79 Type of TV Show Watched ................................................................................................................................................................................................81 Additional Insights...............................................................................................................................................................................................................83 GLOSSARY........................................................................................................................................................................................85 HOW WE COLLECT AND PROCESS SINGLE SOURCE DATA...............................................................................................90 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 4
Industries Covered by Roy Morgan Research Roy Morgan Research produces a variety of reports which are available on our Online Store. These include Customer Profiles, Satisfaction Reports, Intention Reports, Currency Reports and Market Indicator and Overview Reports. The reports range from broad overviews consisting of basic tables and charts, to more detailed analysis of specific industries. The industries covered by Roy Morgan Research include: •Alcohol •Automotive •Banking and Finance •FMCG •Gambling •Health and Wellbeing •Media •Retail •Sport •Telecommunications •Tourism If you are unable to locate particular information please contact the Online Store as it is likely the data is available Call 1800 633 813 or email enquiries@roymorganonlinestore.com © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 5
Introduction About this Report These target profile reports provide a broad understanding of your target audience in terms of demographics, attitudes, activities and media usage. The information included in each of these areas is outlined below. • Demographics include: Gender, Age, State, Education, Work Status, Income, Occupation, Socio-Economic Status*, Discretionary Expenditure*, Life-cycles and Household Lifecycle*, Generations* and the Roy Morgan Values Segments** for the target profile. • Attitudes includes: Health and Fitness, Government and Society, Environment, Personal, Shopping and Products, Food, Advertising and Media, Family and Home, Finance and Holidays. • Activities includes: Eating Out/Fast Food, Leisure Activities, General Entertainment, TV Sport Watched, Sports and Activities Participated In. • This profile also includes the segmentation of the Roy Morgan Values Segments** • Media includes an Overview of Media usage, Usage of Newspapers, Magazines, Commercial TV, Radio, Internet, Cinema, Addressed Mail, Unaddressed Mail, Type of Newspapers Read, Type of Magazines Read, Time of day Watched TV, Channel Watched, and Type of TV Show Watched. • There is also extra information included in the additional insights section, which includes topline information on: Holiday, Finance, Gambling, Telecommunications and Retail behaviours. Roy Morgan Single Source Roy Morgan Single Source has been designed and engineered to represent the ideal single source model. It provides an integrated understanding of consumers; what they are like, what they consume, what they buy, what they think, what they want, what they watch, read and listen to. In Australia, Roy Morgan Single Source incorporates over 50,000 interviews face-to-face in both city and country areas, each year with people aged 14+. Weekly interviewing is conducted continuously allowing for trending of data. Around 20,000 self-completion surveys provide enriched detail of consumption habits and attitudes. Of these around 16,000 are categorised as Main Grocery Buyers. The overriding benefit of Roy Morgan Single Source is the strategic insights it affords by the linkage of so many aspects. Not only can an organisation’s (and its competitors') profitable customers be delineated by what they think, do, watch, but so can non-customers. Hence brand positioning, product differentiation, merchandising, efficient media planning, market expansion and line extension opportunities can be understood in the context of the current marketplace. About Roy Morgan Research Roy Morgan Research is the largest independent Australian research company, with offices in each state of Australia, as well as in New Zealand, Indonesia, United States and United Kingdom. A full service research organisation specialising in omnibus and syndicated data, Roy Morgan Research has almost 70 years experience in collecting objective, independent information on consumers. In Australia, Roy Morgan Research is considered to be the authoritative source of information on financial behaviour, readership, voting intention and consumer confidence. Roy Morgan Research is a specialist in recontact customised surveys which provide invaluable and effective qualitative and quantitative information regarding customers and target markets. *Please refer to glossary for detailed explanations of Segments. **Devised by Michele Levine of Roy Morgan Research and Colin Benjamin of the Horizons Network. Please refer to glossary for detailed explanation of Roy Morgan Values Segments © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 6
How to Read - Tables LEGEND Sample size = number of people interviewed in the target profile group. Population (000's) = projected population of Australians 14+ in 000's in the target profile group. Vertical % = the percentage of the target group belonging to the demographic or other group. Index = comparison of target profile group to Total population (If index = 95, a person from the target profile group is 5% less likely than the Total population to belong to that particular row group. If index = 108 a person would be 8% more likely to belong to the row group) Company XYZ 18,117 Company XYZ Customers were interviewed by Roy Morgan Single Source Survey. TOTAL Sample Size 18117 Population (000's) 7151 Company XYZ Customers population is estimated to be 7,151,000 AGE across Australia. wc 593 Under 25 v% 8% ix 45 wc 1099 25-34 v% 15% Company XYZ Customers comprise an estimated 2,128,000 ix 92 35-49 year olds. wc 2128 35-49 v% 30% ix 112 30% of Company XYZ Customers are 35-49 year olds. wc 1995 50-64 v% 28% Company XYZ Customers are 12% more likely than the average ix 128 Australian to be aged 35-49. wc 1335 65 and Over v% 19% ix 113 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 7
How to Read - Charts All charts are designed to represent a comparison of the target group with the Australian population aged 14+. This is presented using an Index. All characteristics on the right of the chart are displayed more by the target group than the population. Characteristics on the left of the chart are displayed less by the target group than the population. Index = comparison of target profile group to total population (If index = 95, a person from the target profile group is 5% (100-95) less likely than the total population to belong to that particular row group. If index = 108 a person would be 8% more likely to belong to the row group) People in the target profile are 55% (100-45) less NOTE: The size of the target profile group likely than the general population to be in the should be taken into consideration when under 25 year old age group. interpreting the results. Under 25 45 25-34 92 35-49 112 50-64 128 65 and Over 113 40 60 80 100 120 140 160 People in the target profile group are 13% more likely than the general population to be aged 65 and over. © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 8
The world’s best research at your fingertips. With increasingly fierce competition in tough economic times, he or she who understands how his or her customers are thinking, behaving and how their expectations are changing wins. Nothing is likely to boost your marketing ROI like an intimate appreciation of your customers’ needs: how they go about choosing your brand or a competitors’ - and how to reach them most cost-effectively. There may never have been a time when it was more important to base your business decisions on well-conceived, scrupulously conducted research from a reliable, trustworthy company with a proven track record. As Australia’s longest-established and largest independent research organisation, Roy Morgan Research conducts over 1,000 interviews every week and provides quantitative profiles and reports, many of which are based on hundreds of thousands of personal interviews. Next time you’re about to commission some research, it’s worth checking to see if we’ve already conducted the study with the results available now. Often, for less than the cost of one focus group you could have an in-depth profile of your customers or key competitor’s customers - based on thousands of interviews – backed by the credibility of Australia’s leading independent research company. And it can be on your desk within the hour. If you can’t find the research you’re looking for, there’s still a good chance it’s available but hasn’t made it into our catalogue, so please email us or give us a call on the one-eight-hundred number. enquiries@roymorganonlinestore.com 1800 633 813 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 9
Chanel Cosmetics Buyer Profile Gender, Age and State These charts show the profile of the target profile group by Gender, Age and State. There are approximately 127,000 people in the target profile group, in Australia. Gender Age Under 25 23% 25-34 21% Men 5% 35-49 30% Women 95% 50-64 17% 65+ 9% State NSW 32% Vic 35% Qld 13% SA 3% WA 15% Tas 3% Darwin/ 0% Alice Springs Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 10
Chanel Cosmetics Buyer Profile Gender and Age These tables show the Gender and Age of the target profile group. Chanel Chanel Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 GENDER AGE WC 6 WC 29 Men V% 5% Under 25 V% 23% IX 10 IX 137 WC 121 WC 27 Women V% 95% 25-34 V% 21% IX 188 IX 125 WC 37 35-49 V% 30% IX 110 WC 22 50-64 V% 17% IX 76 WC 11 65 and Over V% 9% IX 53 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 11
Chanel Cosmetics Buyer Profile Gender and Age These charts show the index of the target profile group compared to the average Australian in terms of Gender and Age. Men 10 Women 188 0 20 40 60 80 100 120 140 160 180 200 Under 25 137 25-34 125 35-49 110 50-64 76 65 and Over 53 50 75 100 125 150 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 12
Chanel Cosmetics Buyer Profile States This table shows the States of the target profile group. Chanel Total Sample Size 102 Population (000's) 127 STATES WC 40 N.S.W. V% 32% IX 92 WC 44 Victoria V% 35% IX 138 WC 17 Queensland V% 13% IX 66 WC 4 South Australia V% 3% IX 39 WC 19 Western Australia V% 15% IX 144 WC 4 Tasmania V% 3% IX 130 WC 0 Darwin - Alice Springs V% 0% IX 0 Please note: Some Target Profile Groups are state specific so please take this into consideration when interpreting these results. Please interpret with caution as Darwin - Alice Springs is below 1% of the total population. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 13
Chanel Cosmetics Buyer Profile States This chart shows the index of the target profile group compared to the average Australian in terms of the State they live in. N.S.W. 92 Victoria 138 Queensland 66 South Australia 39 Western Australia 144 Tasmania 130 Darwin - Alice Springs 0 0 20 40 60 80 100 120 140 160 180 200 Please note: Some Target Profile Groups are state specific so please take this into consideration when interpreting these results. Please interpret with caution as Darwin - Alice Springs is below 1% of the total population. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 14
Chanel Cosmetics Buyer Profile Education This table shows the Education Level of the target profile group. Chanel Total Sample Size 102 Population (000's) 127 EDUCATION WC 0 Primary School V% 0% IX 0 WC 15 Some Secondary/Tech. V% 12% IX 76 WC 7 Intermediate/Form 4/Year 10 V% 6% IX 52 WC 3 5th form/Leaving/Year 11 V% 2% IX 45 WC 13 Finished Tech./Matric/HSC/Year 12 V% 10% IX 54 WC 20 Some/ Now at University V% 16% IX 160 WC 68 Have Diploma or Degree V% 54% IX 144 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 15
Chanel Cosmetics Buyer Profile Education This chart shows the index of the target profile group compared to the average Australian in terms of their Education Level. Primary School 0 Some Secondary/Tech. 76 Intermediate/Form 4/Year 10 52 5th form/Leaving/Year 11 45 Finished Tech./Matric/HSC/Year 12 54 Some/ Now at University 160 Have Diploma or Degree 144 0 20 40 60 80 100 120 140 160 180 200 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 16
Chanel Cosmetics Buyer Profile Work Status This table shows the Work Status of the target profile group. Chanel Chanel Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 WORK STATUS OF RESPONDENT WORK STATUS OF RESPONDENT WC 49 WC 4 Full Time V% 39% Looking for Full Time work V% 3% IX 102 IX 124 WC 37 WC 5 Part Time V% 29% Looking for Part Time Work V% 4% IX 142 IX 119 WC 86 WC 13 Total Now Employed V% 68% Retired V% 10% IX 116 IX 53 WC 11 Students - not in employment V% 9% IX 132 WC 8 Home Duties V% 6% IX 95 WC 0 Don't Work V% 0% IX 0 WC 41 Total Not Employed V% 32% IX 78 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 17
Chanel Cosmetics Buyer Profile Work Status This chart shows the index of the target profile group compared to the average Australian in terms of their Work Status. Full Time 102 Part Time 142 Total Now Employed 116 Looking for Full Time work 124 Looking for Part Time Work 119 Retired 53 Students - not in employment 132 Home Duties 95 Don't Work 0 Total Not Employed 78 0 20 40 60 80 100 120 140 160 180 200 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 18
` Chanel Cosmetics Buyer Profile Respondent Income This table shows the Respondent Income, Average Respondent Income and Average Household Income of the target profile group. Chanel Total Sample Size 102 Population (000's) 127 RESPONDENT INCOME (All Workers) WC 8 $0 to $19999 V% 7% IX 78 WC 22 $20000 to $39999 V% 18% IX 126 WC 21 $40000 to $59999 V% 16% IX 120 WC 12 $60000 to $79999 V% 9% IX 98 WC 11 $80000 to $99999 V% 9% IX 147 WC 12 $100000 or More V% 9% IX 131 WC 41 Not Employed V% 32% IX 78 Average Respondent Income ($) mn 45,030 Average Household Income ($) mn 140,130 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 19
Chanel Cosmetics Buyer Profile Respondent Income The first chart shows the average incomes of the target profile group and the second chart shows the index of the target profile group compared to the average Australian in terms of Respondent income. 200,000 175,000 150,000 140,130 125,000 100,000 75,000 45,030 50,000 25,000 0 Average Respondent Income ($) Average Household Income ($) $0 to $19999 78 $20000 to $39999 126 $40000 to $59999 120 $60000 to $79999 98 $80000 to $99999 147 $100000 or More 131 Not Employed 78 50 75 100 125 150 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 20
Chanel Cosmetics Buyer Profile Occupation This table shows the Occupation of the target profile group. Chanel Total Sample Size 102 Population (000's) 127 OCCUPATION OF RESPONDENT WC 34 Professional/Manager V% 27% IX 136 WC 43 White Collar Workers V% 34% IX 188 WC 2 Skilled Workers V% 2% IX 24 WC 0 Farm Owner V% 0% IX 0 WC 7 Semi/Unskilled/Other V% 5% IX 39 WC 41 Not Employed V% 32% IX 78 Please interpret with caution as Farm Owner is below 1% of the total population. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 21
Chanel Cosmetics Buyer Profile Occupation This chart shows the index of the target profile group compared to the average Australian in terms of Occupation. Professional/Manager 136 White Collar Workers 188 Skilled Workers 24 Farm Owner 0 Semi/Unskilled/Other 39 Not Employed 78 0 20 40 60 80 100 120 140 160 180 200 Please interpret with caution as Farm Owner is below 1% of the total population. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 22
Chanel Cosmetics Buyer Profile Socio-Economic Status* This table shows the Socio-Economic Status of the target profile group. Chanel Total Sample Size 102 Population (000's) 127 SOCIO-ECONOMIC STATUS* WC 44 AB Quintile V% 35% IX 175 WC 23 C Quintile V% 18% IX 91 WC 27 D Quintile V% 21% IX 106 WC 21 E Quintile V% 16% IX 81 WC 12 FG Quintile V% 9% IX 47 *Please refer to glossary for detailed explanation of Socio-Economic Status. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 23
Chanel Cosmetics Buyer Profile Socio-Economic Status* This chart shows the index of the target profile group compared to the average Australian in terms of Socio-Economic Status*. AB Quintile 175 C Quintile 91 D Quintile 106 E Quintile 81 FG Quintile 47 20 40 60 80 100 120 140 160 180 *Please refer to glossary for detailed explanation of Socio-Economic Status. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 24
Chanel Cosmetics Buyer Profile Discretionary Expenditure* This table shows the Discretionary Expenditure* of the target profile group. Chanel Total Sample Size 102 Population (000's) 127 DISCRETIONARY EXPENDITURE* WC 85 Big spenders V% 67% IX 202 WC 32 Medium spenders V% 25% IX 75 WC 10 Light spenders V% 8% IX 23 *Please refer to glossary for detailed explanation of Discretionary Expenditure Segments. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 25
Chanel Cosmetics Buyer Profile Discretionary Expenditure* This chart shows the index of the target profile group compared to the average Australian in terms of Discretionary Expenditure*. Big spenders 202 Medium spenders 75 Light spenders 23 0 20 40 60 80 100 120 140 160 180 200 220 *Please refer to glossary for detailed explanation of Discretionary Expenditure Segments. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 26
Chanel Cosmetics Buyer Profile Life-Cycle Segments and Number of Children These tables show the Life-Cycle Segments and Number of Children of the target profile group. Chanel Chanel Chanel Total Sample Size 102 Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 Population (000's) 127 LIFE-CYCLE OF RESPONDENT CHILDREN IN HOUSEHOLD HOUSEHOLD LIFE-CYCLE* WC 34 WC 86 WC 12 Single 14-34 no Children V% 27% No Children V% 68% Young Singles V% 10% IX 136 IX 105 IX 110 WC 0 WC 22 WC 16 Single 14-34 Children V% 0% Have child aged 0-5 V% 17% Young Couples V% 13% IX 0 IX 109 IX 167 WC 11 WC 18 WC 32 Married 14-34 no Children V% 9% Have child aged 6-11 V% 14% Young Parents V% 25% IX 160 IX 91 IX 118 WC 11 WC 21 WC 9 Married 14-34 Children V% 9% Have child aged 12-15 V% 16% Mid-Life Families V% 7% IX 123 IX 101 IX 52 WC 15 WC 41 WC 42 Married 35+ Children V% 12% Total with Children V% 32% Mid-Life Households V% 33% IX 72 IX 91 IX 106 WC 46 WC 16 Married 35+ no Children V% 36% Older Households V% 13% IX 108 IX 70 WC 3 Single 35+ Children V% 2% IX 100 WC 7 Single 35+ no Children V% 6% IX 39 *Please refer to glossary for detailed explanation of Household Life-Cycle Segment. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 27
Chanel Cosmetics Buyer Profile Life-Cycle Segments and Number of Children This chart shows the index of the target profile group compared to the average Australian in terms of Life-Cycle Segments and Number of Children. LIFE-CYCLE OF RESPONDENT Single 14-34 no Children 136 Single 14-34 Children 0 Married 14-34 no Children 160 Married 14-34 Children 123 Married 35+ Children 72 Married 35+ no Children 108 Single 35+ Children 100 Single 35+ no Children 39 CHILDREN IN HOUSEHOLD No Children 105 Have child aged 0-5 109 Have child aged 6-11 91 Have child aged 12-15 101 Total with Children 91 HOUSEHOLD LIFE-CYCLE* Young Singles 110 Young Couples 167 Young Parents 118 Mid-Life Families 52 Mid-Life Households 106 Older Households 70 0 20 40 60 80 100 120 140 160 180 200 *Please refer to glossary for detailed explanation of Household Life-Cycle Segment. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 28
Chanel Cosmetics Buyer Profile Generations* This table shows the Generations* of the target profile group. Chanel Total Sample Size 102 Population (000's) 127 GENERATIONS* WC 11 Pre-Boomers V% 8% IX 51 WC 22 Baby Boomers V% 18% IX 79 WC 37 Generation X V% 30% IX 110 WC 36 Generation Y V% 29% IX 117 WC 20 Generation Z V% 16% IX 162 *Please refer to glossary for detailed explanation of Generations. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 29
Chanel Cosmetics Buyer Profile Generations* This chart shows the index of the target profile group compared to the average Australian in terms of Generations*. Pre-Boomers 51 Baby Boomers 79 Generation X 110 Generation Y 117 Generation Z 162 30 65 100 135 170 *Please refer to glossary for detailed explanation of Generations. Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 30
Chanel Cosmetics Buyer Profile Roy Morgan Values Segments* This table shows the Roy Morgan Values Segments* of the target profile group. Chanel Chanel Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 ROY MORGAN VALUES SEGMENTS* ROY MORGAN VALUES SEGMENTS* WC 0 WC 3 Basic Needs V% 0% Something Better V% 2% IX 10 IX 35 WC 0 WC 2 Fairer Deal V% 0% Real Conservatism V% 2% IX 0 IX 41 WC 9 WC 20 Traditional Family Life V% 7% Young Optimism V% 15% IX 35 IX 192 WC 9 WC 27 Conventional Family Life V% 7% Visible Achievement V% 21% IX 56 IX 118 WC 13 WC 44 Look At Me V% 10% Socially Aware V% 35% IX 102 IX 216 *Devised by Michele Levine of Roy Morgan Research and Colin Benjamin of the Horizons Network. Please refer to glossary for detailed explanation of Roy Morgan Values Segments Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 31
Chanel Cosmetics Buyer Profile Roy Morgan Values Segments* This chart shows the index of the target profile group compared to the average Australian in terms of Roy Morgan Values Segments*. Basic Needs 10 Fairer Deal 0 Traditional Family Life 35 Conventional Family Life 56 Look At Me 102 Something Better 35 Real Conservatism 41 Young Optimism 192 Visible Achievement 118 Socially Aware 216 0 20 40 60 80 100 120 140 160 180 200 220 *Devised by Michele Levine of Roy Morgan Research and Colin Benjamin of the Horizons Network. Please refer to glossary for detailed explanation of Roy Morgan Values Segments Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 32
Chanel Cosmetics Buyer Profile Health and Fitness This table shows the target profile group's attitudes to a range of Health and Fitness Statements. Chanel Chanel Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 HEALTH AND FITNESS ATTITUDES - HEALTH AND FITNESS ATTITUDES - AGREE AGREE WC 106 WC 80 I try to get enough calcium in my diet V% 84% I would like to be able to lose weight V% 63% IX 115 IX 99 WC 37 WC 87 I always think of the number of calories in Health food is not necessary if you eat V% 29% V% 68% the food I'm eating properly IX 113 IX 92 WC 65 WC 37 I try to buy additive free food V% 51% A low fat diet is a way of life for me V% 29% IX 111 IX 86 WC 105 WC 27 I'm feeling well and in good health V% 83% I love to do as many sports as possible V% 21% IX 105 IX 85 WC 64 WC 35 I'm eating less red meat these days V% 50% I'm concerned about my cholesterol level V% 27% IX 99 IX 74 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 33
Chanel Cosmetics Buyer Profile Health and Fitness This chart shows the index of the target profile group's attitudes compared to the average Australian. I try to get enough calcium in my diet 115 I always think of the number of calories 113 in the food I'm eating I try to buy additive free food 111 I'm feeling well and in good health 105 I'm eating less red meat these days 99 I would like to be able to lose weight 99 Health food is not necessary if you eat 92 properly A low fat diet is a way of life for me 86 I love to do as many sports as possible 85 I'm concerned about my cholesterol 74 level 70 80 90 100 110 120 130 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 34
Chanel Cosmetics Buyer Profile Government and Societal This table shows the target profile group's attitudes to a range of Government and Societal Statements. Chanel Chanel Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 GOVERNMENT AND SOCIETAL GOVERNMENT AND SOCIETAL ATTITUDES - AGREE ATTITUDES - AGREE WC 58 WC 64 Terrorists deserve the same rights as I don't trust the current Australian V% 46% V% 50% other criminals Government IX 147 IX 97 WC 51 WC 71 The Government is doing a good job Crime is a growing problem in my V% 40% V% 56% running the country community IX 112 IX 93 WC 96 Most secondary schools today place too WC 50 Aboriginal culture is an essential V% 76% little emphasis on academic V% 40% component of Australian society IX 109 achievements IX 85 WC 73 WC 49 I think it is the Government's duty to Corruption is one of the major problems V% 57% V% 39% support those who can't find work facing this country IX 102 IX 78 If I had an accident, the local hospital WC 94 WC 50 Globalisation brings more problems than would provide me with adequate V% 74% V% 40% it solves treatment IX 100 IX 69 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 35
Chanel Cosmetics Buyer Profile Government and Societal This chart shows the index of the target profile group's attitudes compared to the average Australian. Terrorists deserve the same rights as other criminals 147 The Government is doing a good job running the country 112 Aboriginal culture is an essential component of Australian society 109 I think it is the Government's duty to support those who can't find work 102 If I had an accident, the local hospital would provide me with adequate treatment 100 I don't trust the current Australian Government 97 Crime is a growing problem in my community 93 Most secondary schools today place too little emphasis on academic 85 achievements Corruption is one of the major problems facing this country 78 Globalisation brings more problems than it solves 69 50 75 100 125 150 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 36
Chanel Cosmetics Buyer Profile Environmental This table shows the target profile group's attitudes to a range of Environmental Statements. Chanel Total Sample Size 102 Population (000's) 127 ENVIRONMENTAL ATTITUDES - AGREE WC 98 If we don't act now we'll never control our V% 77% environmental problems IX 104 WC 79 At heart I'm an environmentalist V% 62% IX 101 WC 86 Environmentally friendly products are V% 68% overpriced IX 100 WC 103 I try to recycle everything I can V% 81% IX 93 WC 33 Threats to the environment are V% 26% exaggerated IX 75 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 37
Chanel Cosmetics Buyer Profile Environmental This chart shows the index of the target profile group's attitudes compared to the average Australian. If we don't act now we'll never control 104 our environmental problems At heart I'm an environmentalist 101 Environmentally friendly products are 100 overpriced I try to recycle everything I can 93 Threats to the environment are 75 exaggerated 70 80 90 100 110 120 130 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 38
Chanel Cosmetics Buyer Profile Personal This table shows the target profile group's attitudes to a range of Personal Statements. Chanel Chanel Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 PERSONAL ATTITUDES - AGREE PERSONAL ATTITUDES - AGREE WC 88 WC 103 Homosexual couples should be allowed Helping others is an important part of who V% 69% V% 81% to adopt children I am IX 136 IX 96 I prefer to support longer term WC 81 WC 80 I tend to make decisions based on logic development aid projects rather than V% 64% V% 63% rather than emotions crisis/emergency appeals IX 127 IX 93 WC 36 WC 80 I believe a percentage of everyone's I think the gap between rich and poor is V% 29% V% 63% income should go to charities growing IX 122 IX 75 WC 50 Obedience and respect for authority are WC 57 When I'm at home, I like to shut myself off V% 39% the most important virtues children V% 45% from the rest of the world IX 119 should learn IX 72 WC 111 WC 17 I'm optimistic about the future V% 88% I believe homosexuality is immoral V% 14% IX 114 IX 52 WC 80 WC 28 There's too much change going on these I worry about getting skin cancer V% 63% V% 22% days IX 111 IX 50 WC 69 When dealing with charities I respond V% 54% more with my heart than my head IX 111 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 39
Chanel Cosmetics Buyer Profile Personal This chart shows the index of the target profile group's attitudes compared to the average Australian. Homosexual couples should be allowed to adopt children 136 I prefer to support longer term development aid projects rather than 127 crisis/emergency appeals I believe a percentage of everyone's income should go to charities 122 When I'm at home, I like to shut myself off from the rest of the world 119 I'm optimistic about the future 114 I worry about getting skin cancer 111 When dealing with charities I respond more with my heart than my head 111 Helping others is an important part of who I am 96 I tend to make decisions based on logic rather than emotions 93 I think the gap between rich and poor is growing 75 Obedience and respect for authority are the most important virtues children 72 should learn I believe homosexuality is immoral 52 There's too much change going on these days 50 40 60 80 100 120 140 160 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 40
Chanel Cosmetics Buyer Profile Shopping and Product This table shows the target profile group's attitudes to a range of Shopping and Product Statements. Chanel Chanel Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 SHOPPING AND PRODUCT ATTITUDES - SHOPPING AND PRODUCT ATTITUDES - AGREE AGREE WC 48 WC 102 I believe quality is more important than I was born to shop V% 38% V% 81% price IX 291 IX 108 WC 93 WC 59 I am always ready to try new and different I enjoy clothes shopping V% 74% V% 46% products IX 183 IX 87 WC 33 WC 77 I try to buy Australian made products as I choose a car mainly on its looks V% 26% V% 60% often as possible IX 161 IX 86 WC 39 WC 32 I will buy a product because of the label V% 31% I would like to buy a home computer V% 26% IX 136 IX 83 WC 72 WC 42 I trust well known brands better than the V% 57% I'll go out of my way in search of a bargain V% 33% stores' own IX 125 IX 79 WC 77 WC 34 I like to try the free samples they offer in I buy more store's own products than well V% 61% V% 27% supermarkets known brands IX 118 IX 72 WC 36 WC 45 You can tell a type of person by the type V% 28% I don't buy luxuries anymore V% 36% of car they drive IX 113 IX 64 WC 62 WC 45 Expensive restaurants are not worth the I enjoy grocery shopping V% 49% V% 35% money IX 112 IX 52 WC 94 I have favourite brands for most things I V% 74% buy and I tend to stick to them IX 110 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 41
Chanel Cosmetics Buyer Profile Shopping and Product This chart shows the index of the target profile group's attitudes compared to the average Australian. I was born to shop 291 I enjoy clothes shopping 183 I choose a car mainly on its looks 161 I will buy a product because of the label 136 I trust well known brands better than the stores' own 125 I like to try the free samples they offer in supermarkets 118 You can tell a type of person by the type of car they drive 113 I enjoy grocery shopping 112 I have favourite brands for most things I buy and I tend to stick to them 110 I believe quality is more important than price 108 I am always ready to try new and different products 87 I try to buy Australian made products as often as possible 86 I would like to buy a home computer 83 I'll go out of my way in search of a bargain 79 I buy more store's own products than well known brands 72 I don't buy luxuries anymore 64 Expensive restaurants are not worth the money 52 0 50 100 150 200 250 300 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 42
Chanel Cosmetics Buyer Profile Food This table shows the target profile group's attitudes to a range of Food Statements. Chanel Chanel Chanel Total Sample Size 102 Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 Population (000's) 127 FOOD ATTITUDES - AGREE FOOD ATTITUDES - AGREE FOOD ATTITUDES - AGREE WC 25 WC 97 WC 71 The food I eat is all, or almost all, I won't buy genetically modified food if I V% 20% I prefer to eat healthy snacks V% 76% V% 56% vegetarian can help it IX 211 IX 122 IX 109 WC 56 WC 104 WC 68 I like to drink wine with my meals V% 44% I enjoy food from all over the world V% 82% Taste is more important than ingredients V% 54% IX 175 IX 121 IX 108 WC 24 WC 31 WC 31 I avoid dairy foods whenever possible V% 19% I often buy take away food to eat at home V% 24% I seldom have time for breakfast V% 25% IX 153 IX 119 IX 107 WC 43 WC 90 WC 26 I try to buy organic food whenever I can V% 34% I restrict how much I eat of fattening foods V% 71% I don't have time to spend cooking V% 21% IX 142 IX 119 IX 105 WC 89 WC 59 WC 50 People often compliment me on my V% 70% I'm constantly watching my weight V% 47% I tend to snack throughout the day V% 40% cooking IX 140 IX 116 IX 103 WC 89 WC 104 WC 80 I like to eat healthily but don't want to If I see a new type of food I will try it V% 70% V% 82% I like to have traditional meals at home V% 63% compromise on taste IX 133 IX 116 IX 96 WC 90 WC 22 WC 23 I buy much more fresh or chilled foods I often buy frozen or chilled ready V% 71% V% 18% I buy the same food every week V% 18% than I used to prepared meals IX 130 IX 111 IX 58 WC 31 My pet is a fussy eater V% 25% IX 123 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 43
Chanel Cosmetics Buyer Profile Food This chart shows the index of the target profile group's attitudes compared to the average Australian. The food I eat is all, or almost all, vegetarian 211 I like to drink wine with my meals 175 I avoid dairy foods whenever possible 153 I try to buy organic food whenever I can 142 People often compliment me on my cooking 140 If I see a new type of food I will try it 133 I buy much more fresh or chilled foods than I used to 130 My pet is a fussy eater 123 I prefer to eat healthy snacks 122 I enjoy food from all over the world 121 I often buy take away food to eat at home 119 I restrict how much I eat of fattening foods 119 I'm constantly watching my weight 116 I like to eat healthily but don't want to compromise on taste 116 I often buy frozen or chilled ready prepared meals 111 I won't buy genetically modified food if I can help it 109 Taste is more important than ingredients 108 I seldom have time for breakfast 107 I don't have time to spend cooking 105 I tend to snack throughout the day 103 I like to have traditional meals at home 96 I buy the same food every week 58 0 20 40 60 80 100 120 140 160 180 200 220 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 44
Chanel Cosmetics Buyer Profile Advertising and Media This table shows the target profile group's attitudes to a range of Advertising and Media Statements. Chanel Chanel Chanel Total Sample Size 102 Total Sample Size 102 Total Sample Size 102 Population (000's) 127 Population (000's) 127 Population (000's) 127 ADVERTISING AND MEDIA ATTITUDES - ADVERTISING AND MEDIA ATTITUDES - ADVERTISING AND MEDIA ATTITUDES - AGREE AGREE AGREE WC 84 WC 40 WC 21 I use coupons I find in magazines or on Quite often I find TV advertising more I enjoy buying magazines V% 66% V% 31% V% 17% packets entertaining than the programs IX 192 IX 105 IX 95 WC 30 WC 90 WC 74 My letterbox says 'no junk mail' (or Advertising posters in shopping centres I always watch the news on TV to keep me V% 23% V% 71% V% 58% similar) and malls don't interest me up-to-date IX 126 IX 104 IX 89 WC 85 WC 57 WC 41 I can't miss seeing those big billboard I don't read the ads in newspapers and I often redeem coupons to get discounts V% 67% V% 45% V% 32% signs magazines or special offers IX 121 IX 103 IX 89 WC 27 WC 28 WC 17 I always read the business section of the I often notice the advertisements on the I often enter competitions run by V% 21% V% 22% V% 13% newspaper tops and backs of taxis newspapers, magazines or radio stations IX 121 IX 102 IX 82 WC 110 WC 74 I often take advantage of the special WC 19 I listen to the radio in the car V% 87% I can't help noticing advertising on buses V% 58% offers on the back of my supermarket V% 15% IX 112 IX 99 shopping docket IX 80 WC 33 WC 95 I usually notice the advertisements on WC 10 I find TV advertising interesting V% 26% Some TV advertising is devious V% 75% shopping trolleys when I go grocery V% 8% IX 108 IX 96 shopping IX 77 WC 59 WC 33 WC 13 TV advertising often gives me something I often enter competitions which are on I record TV programs if I can't watch them V% 47% V% 26% V% 10% to talk about packets or labels on products IX 107 IX 96 IX 69 WC 82 Nearly all TV advertising annoys me V% 65% IX 106 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 45
Chanel Cosmetics Buyer Profile Advertising and Media This chart shows the index of the target profile group's attitudes compared to the average Australian. I enjoy buying magazines 192 My letterbox says 'no junk mail' (or similar) 126 I can't miss seeing those big billboard signs 121 I always read the business section of the newspaper 121 I listen to the radio in the car 112 I find TV advertising interesting 108 I record TV programs if I can't watch them 107 Nearly all TV advertising annoys me 106 I use coupons I find in magazines or on packets 105 Advertising posters in shopping centres and malls don't interest me 104 I don't read the ads in newspapers and magazines 103 I often notice the advertisements on the tops and backs of taxis 102 I can't help noticing advertising on buses 99 Some TV advertising is devious 96 TV advertising often gives me something to talk about 96 Quite often I find TV advertising more entertaining than the programs 95 I always watch the news on TV to keep me up-to-date 89 I often redeem coupons to get discounts or special offers 89 I often enter competitions run by newspapers, magazines or radio stations 82 I often take advantage of the special offers on the back of my supermarket shopping docket 80 I usually notice the advertisements on shopping trolleys when I go grocery shopping 77 I often enter competitions which are on packets or labels on products 69 0 20 40 60 80 100 120 140 160 180 200 Source: Roy Morgan Research October 2010 - September 2011 © 2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the client’s institution. Website: www.roymorganonlinestore.com 46
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