INVESTOR PRESENTATION - FEBRUARY, 2021 - AWS
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The information presented here may include statements regarding future events and / or projected financial results. The results obtained may differ from those projected in this presentation because they are subject to risks and uncertainty that may change based on various factors that are not under the control of the Company.
2 Powerful Distribution Model ● Two-Tier Independent Distributors and Associates ● Compelling Primary or Secondary Income Opportunity ● Convenient Work from Home ● Technology Based Ordering and Delivering Key Investment Critical Mass with Significant White Space potential Highlights ● 59.7K Distributors and 1.23M Associates ● 20% Household Penetration in Mexico Outstanding Track Record of Sales and Earnings Growth Asset light Business with High Free Cash Conversion For more information, please go to our Investor Relations website, ri.betterware.com.mx Talented Management Team
3 Betterware At A Glance Key Facts (as of 01/31/2021) Stock Price $36.00 USD Market Capitalization $1,317M USD FY2021 Guidance Net Revenue $10,100M - $11,100M EBITDA $3,000M - $3,300M EBITDA Margin 29.7% CAPEX $460M Notes: i ) Financial information in Mexican Pesos Source: Management
4 Powerful Distribution Network Model Overview Two-Tier Distribution Network 59.7k Distributors Rewards for Distributors ▪ 82% of Distributors place orders every week ▪ Average weekly order ticket of ~US$390 (MXN$7.8K) • 12-16% discount on its Associates’ sales ▪ High tenure 1 Distributor places • 20-40% of Betterware orders to Betterware Points earned by its Associates 1.23m Associates Distributor ▪ Place orders to their assigned distributor and are either final consumers or the selling point with other clients Distributor sells to a pool of Associates ▪ Do not receive commissions and are not paid for recruiting 2 Recruited (19 on average) Rewards for Associates • 24% discount on product Source: Management, as of December 31st, 2020 purchases Note: Associates need to recruit 3 individuals and Associates Referred purchase a minimum of US$125 in order to upgrade • 1 Betterware Point for to Distributor level every MXN$1 of purchase 3 Associates purchase and sell products
Critical Mass with Significant White 5 Space Potential Business is highly Strong distributor and Innovation supports Increased technology New marketing to consistent and easily associate growth in continued expansion in support including web drive increased replicated in new 2020 – paves the way existing and new platform upgrade and awareness markets for continued double categories digital app to increased digit sales gains sales Source: Management
Unparalleled Business Intelligence Unit 6 Best-in-class Technological Tools Clear Strategy Product Intelligence Tight Monitoring Well-mapped distribution Extensive product analysis to Proprietary live performance network location and track performance and tracking platform penetration by socio- instant market reactions economic region. • Weekly performance • Strategy to create highly- monitoring against sales • Locate areas within the competitive and innovative objectives business model scope products • Detailed information of each • Identify nearby distributors • Provide distribution network distributor number of orders, • Contact distributor to trigger with top-quality products to average ticket, type of items, the recruitment of associates attract new customers among others or cover the identified zone • Big data analysis of client • Adjusting objectives based behavior on live performance Source: Management
Unparalleled Business Intelligence Unit 7 1 1 Circles represent a Target areas by socio distributor. Color scales economic segments indicate current week ’s performance vs target sales 2 2 Color scales represent Separated areas to assign the segments’ responsibilities to acquisition power Company’s development managers Source: Management
Demonstrated Performance in 8 New Markets Growth Roadmap Well-mapped execution Deployment of Detailed geographic Guatemala profitable Possible New Markets: plan focused on new and distributors to cover mapping helps in less than a year Panama, Costa Rica, underpenetrated new zones and spark distributors to grow their Colombia and Peru neighborhoods associate recruitment productivity and avoid cannibalization (1) Coverage areas are considered where at least one transaction is done during the year Source: Management
9 Growth Opportunities Organic Inorganic Room to grow: M&A: ● Low household penetration (20%). ● Replicate our business model to accelerate growth in ● Low Share of Wallet (20%). other Direct-to-Consumer companies ● Expand our category offering within the household through acquisitions Market potencial Geographic Expansion: • Identify the right partners to replicate our business model: • Colombia and Peru (2/3 of Mexican market size)
10 Category Expansion +300 New Products Overview per Year • Six different categories are offered in the product portfolio, all focused on the home organization segment • Pricing strategy that optimizes revenue and margins, and limits inventory left- overs • Continuous product innovation and development, backed by a data analytics unit focused on revitalizing the catalogue content, to attract repeated purchases
Category Expansion 11 Net Company Sales by Category Kitchen Home Commuting 35% 20% 11% Laundry & Cleaning Bathroom Bedroom 11% 12% 11% Source: Management
New Corporate Headquarter Campus Allows for Increased Efficiencies 12 Optimized process Manufacturing Warehousing Distribution ▪ Betterware has a warehouse facility ▪ Betterware ships to distributors once a where it receives all products imported ▪Betterware’s products are designed and week through third-party companies from China (that arrive at the Manzanillo branded by the Company but with whom the Company maintains port) manufactured by third party factories strong working relationships certified under Betterware’s quality ▪ The products are then shipped to the ▪ The distributor personally delivers orders standards. Company’s distribution center in to each of its associates, whom in turn Guadalajara deliver to final customers, eliminating last ▪Approximately 90% of its products are ▪ In the distribution center, the Company’s mile costs for the Company manufactured in China and 10% assembly line sets up packages to be ▪ The distribution center also stores and domestically sent to distributors by region on a weekly ships reward products to the distribution basis network ▪Our office in Ningbo (China) is in charge of ▪ Key metrics ▪ Key Metrics factory certification, product quality ▪ 99.97% service level ▪ 98.5% on-time delivery assurance and product innovation ▪ 80-day service level inventory ▪ 24-48hrs. delivery time ▪ 1.4% excess inventory ▪ Long-haul distribution costs ▪ 0.58% defective claims account for ̴4% of net sales Accelerated growth in 2020 impacted service levels, but the company was able to adapt and reach historic service levels by the end of 3Q20. Source: Management
Closer Connection to Consumers 13 Current Status and Main Objectives ▪On December 8th, Betterware launched its B2C web app platform nationwide ▪E-commerce platform is an additional selling channel and important tool which will: ✓ Attract new customers and enter untapped market segments ✓ Increase Big Data analytics and client behavior understanding ✓ Selling process automatization and efficiency in operations ▪ The Distribution Network will receive the same compensation for the sales through the app as sales done through direct-selling catalogues ▪ Payment flexibility by credit card or cash to Distributor
Closer Connection to Consumers 14 How it Works 1 Customer makes 2 App locates 3 Betterware delivers 4 Customer receives purchase order the products to the products from through the app closest Distributor Distributor Distributor Distributor Distributor Customer Distributors and Associates are also able to share a Personal Link with their customers, so their purchases are automatically assigned to the distributor or associate, who gets the benefits of that sale.
15 Technology and Marketing Marketing Business Service Sales Intelligence BetterNet Pipeline Orders Generation of ideas Data mining Servicing Awards Commercial evaluations Online reporting Delivery Notifications Quotes and samples Forecasting WMS Monitoring Report of Status Machine Benefits Learning
16 Talented Management Team LUIS CAMPOS ANDRES CAMPOS DIANA JONES MAURICIO ÁLVAREZ LUIS LOZADA EXECUTIVE CHAIRMAN CHIEF EXECUTIVE OFFICER (CEO) CHIEF FINANCIAL OFFICER (CFO) CHIEF INFORMATION OFFICER CHIEF STRATEGY OFFICER (CSO) (CIO) Mr. Campos has been in the direct- Mr. Campos has been CEO of Diana Karina Jones Villalpando has Luis Lozada joined Betterware in to-consumer sales business for Betterware de Mexico since 2018. served as Betterware CFO since Mauricio Alvarez Morphy joined the January 2021, as Chief Strategy almost 25 years. He has been Prior to becoming CEO, within the 2020. Mrs. Jones previously company as CIO in August 2020 Officer. Prior to Betterware, Mr. Chairman of Betterware de Mexico Company, Mr. Campos served as performed as Betterware's responsible for information Lozada was an Associate Partner since he bought the Company in Commercial Director (2014 – 2018) technology spanning applications, Director of Comptroller (2018-2019) with Bain & Company, where he 2001. Prior to Betterware, Mr. and Strategy and New Businesses data, cybersecurity and Campos served as Chairman of and Director of Finance Planning infrastructure, all a vital part of nearly worked for almost fifteen years Tupperware Americas (1994 – 1999), Director (2012 – 2014). Prior to (2019-2020). Prior joining the (2006 – 2020) advising senior every aspect of our customer and Chairman of Sara Lee — House of Betterware, Mr. Campos worked in Company, she worked as Director service experience. Mauricio joined executives of multi national Fuller Mexico (1991 – 1993), and the Corporate Banking area of of External Audit in KPMG Betterware from multinational companies on a variety of Chairman of Hasbro Mexico (1984 – Grupo Financiero Banamex (2005 Cardenas Dosal, S.C., (2003-2018), management topics. Mr. Lozada’s customer experience company 1990). Mr. Campos is an active – 2010) and in KPMG as an Auditor including a term at New York City Atento where he was Chief area of expertise resides on member of the advisory board of (2004 – 2005). Mr. Campos holds a from 2008 to 2010. Mrs. Jones Information Officer for the US, business strategy and Grupo Financiero Banamex and he was an active member of the Direct bachelor’s degree in Business holds a degree in Public Mexico and Central America. performance improvement, with Selling Association, the Latin Administration from Monterrey Accounting and Finance from the Previous to Atento, Mauricio co- retail and consumer-goods America Regional Managers’ Club, Institute of Technology and Monterrey Institute of Technology founded Flip Technologies, a SaaS companies Mr. Lozada holds a the Conference Board and the Higher Education (Instituto and Higher Education (ITESM), as provider for non profit organizations bachelors degree in Chemical Communications Council. Tecnologico y de Estudios well as an MBA with specialty in and held various IT & Innovation Engineering from Monterrey Additionally, he has performed as leadership roles of increasing Superiores de Monterrey – Finance from Tecmilenio Institute of Technology and Higher board member of the Economic responsibility at The Coca-Cola Development Commission of Mid “ITESM”) and an MBA from Cornell University. She is also a Certified Education (Instituto Tecnologico y Company globally. Mauricio holds a Florida, Casa Alianza-Covenant University. Public Accountant on behalf of de Estudios Superiores de bachelor’s degree in Computer House, the Metro Orlando the Mexican Institute of Public Monterrey – “ITESM”) and an MBA Systems from the Universidad International Affairs Commission, Accountants. from Cornell University. Iberoamericana in Mexico City. SunTrust Bank and Casa de Mexico de la Florida Central, Inc.
17 Powerful Distribution Model ● Two-Tier Independent Distributors and Associates ● Compelling Primary or Secondary Income Opportunity ● Convenient Work from Home ● Technology Based Ordering and Delivering Key Investment Critical Mass with Significant White Space potential Highlights ● 59.7K Distributors and 1.23M Associates ● 20% Household Penetration in Mexico Outstanding Track Record of Sales and Earnings Growth Asset light Business with High Free Cash Conversion For more information, please go to our Investor Relations website, ri.betterware.com.mx Talented Management Team
18 Financial Overview
Q420 Results Demonstrates Business 19 Resiliency Amid COVID-19 Announced Record Fourth Quarter Fiscal Year 2020 Financial Results Q4 2020 vs. Prior-Year Quarter ($ in Pesos) 229% increase over Q4 2019 Q4 2020 Net Revenue $2,601 million Includes additional week in Q4 2020 Q4 2020 Comparable Net $2,441 million 209% increase over Q4 2019 Revenue $807 million or up 220 254% increase over Q4 2019 Q4 2020 EBITDA basis points to 31.0% of Includes additional week in Q4 2020 Revenue Q4 2020 Comparable EBITDA $744 million 226% increase over Q4 2019 Q4 2020 EPS $1.49 Includes non-cash expenses. Q4 2020 Adjusted EPS $18.64 448% increase over Q4 2019 Q4 2020 Distributors 59.7 thousand 187% increase over Q4 2019 Q4 2020 Associates 1.23 million 195% increase over Q4 2019
Results for FY2020 Demonstrate 20 Business Resiliency Amid COVID-19 FY 2020: • Net revenues increased 135% to Ps. $7,260 million driven by an increase in distributors and associates, which led to a 147% increase in volume to 133.7 million units. Comparable Net Revenue increased 130% to Ps. $7,100 million. • Gross margin was 54.7%, compared to 58.5% in 2019 mainly due to the increase in air freight incurred to meet demand, and to a lesser extent due to a depreciation of the Mexican peso compared to the US Dollar. • EBITDA increased by 154% EBITDA margin was 29.8%. Comparable EBITDA increased by 147%. • Adjusted EPS increased to Ps. $43.36, compared to Ps. $14.31 of 2019.
Historical Financial Overview 21 Distributors and Associates Net Company Sales (In ‘000s) (Ps. Millions) 1,290 +46% vs 2020 1,290 1,231 438 1,230 438 10,600 343 417 7,260 213 2,601 417 162 325 201 3,085 152 2,317 1,063 1,450 791 12 18 21 60 60 10 21 2016 2017 2018 2019 2020 4Q19 4Q20 2016 2017 2018 2019 2020 2021E 4Q19 4Q20 Net Company Sales 2021 calculated with the mid-point of the Guidance Source: Management 1. Net Company Sales: Revenue after VAT, returns and discounts to Distributors and Associates Notes: i) Financial information under Mexican GAAP basis
Historical Financial Overview 22 Gross Margin and EBITDA Margin2 EBITDA Evolution (Ps. Millions) +46% vs 2020 3,150 62.1% 59.8% 59.6% 58.5% 57.0% 2,164 54.7% 807 1,140 851 408 29.8% 29.7% 578 27.6% 23.6% 24.5% 24.9% 228 355 251 2016 2017 2018 2019 2020 2021E 4Q19 4Q20 2016 2017 2018 2019 2020 2021E EBITDA and EBITDA Margin calculated with the mid-point of the Guidance Source: Management 1. Net Company Sales: Revenue after VAT, returns and discounts to Distributors and Associates 2. Over Net Company Sales Notes: i) Financial information under Mexican GAAP basis
Historical Financial Overview (Cont’d) 23 Strong Balance Sheet and Cash Generation ▪ Capex requirements are low, estimated CAPEX of Ps. $460M for 2021. 1,140 ▪ Minimal working capital needs with suppliers fully financing the inventory and receivables cycle. 408 ▪ Betterware has a solid balance sheet with a healthy net leverage ratio (Net Debt / EBITDA) of -0.01x, as of December 2020 Source: Management 1. Net Company Sales: Revenue after VAT, returns and discounts to Distributors and Associates 2. Over Net Company Sales Notes: Financial information under Mexican GAAP basis Notes: i) Financial information under Mexican GAAP basis
Historical Financial Overview (Cont’d) 24 Adjusted Levered Free Cash Flow1 Working Capital2 & Cash Conversion (Ps. Millions) (Ps. Millions) Days of Cash Conversion Cycle 1400 1200 65% 69 69 12 12 -8 -8 -20 -24 -30 1 -8 7 1000 59% 59% 54% 54% 4.4% 6.2% -2.6% -3.7% -7.0% -6.0% 1,140 44% 800 -1000.0% 2,050 -3000.0% $46.4 $91.7 600 -5000.0% 1,266 408 -$50.0 -7000.0% 400 -$61.7 -$504 -$670.0 -9000.0% 457 -11000.0% 200 273 -13000.0% 135 228 -15000.0% 0 2016 2017 2018 2019 2020 2021E 2016 2017 2018 2019 2020 2021E Source: Management 1. Adj. Levered FCF as % of EBITDA 2.Working Capital as % of Net Revenue Notes: Financial information under Mexican GAAP basis Notes: i) Financial information under Mexican GAAP basis
25 SPAC Total Return for Completed Business Combination in Q1 2020 Total return calculated from closing of SPAC merger through December 31, 2020 Of the 65 SPACS that 350% completed business 297% combinations in 2020, trading 300% on US exchanges, BWMX was 250% the highest performing SPAC 200% with a 297% increase 150% 110% 100% 45% 50% 5% 0% BWMX Betterrware de México -2% -5% VVNT Vivint Smart Home,Inc. -50% -18% -30% VRT Vertlv HoldIngs Co. -100% -60% GDYN Grid Dynamics Holdings IGIC International General Insurance HoldIngs -91% ALTG Alta Equipment Group, Inc. -150% PAE PAE Inconrporated BWMX VVNT VRT GDYN IGIC ALTG PAE ATCX GSMG METX ATCX Atlas Technical Consultants, Inc. GSMG Glory Star New Media Group HoldIngs Ltd. 03/12/20 01/17/20 02/07/20 03/05/20 03/17/20 02/14/20 02/10/20 02/14/20 02/15/20 03/30/20 METX Meten EdtechX Education Group LTd Source: Bloomberg
26 Thank you for your attention! Our commitment is to keep you informed. INVESTOR RELATIONS ir@better.com.mx +52 (33) 3836-0500 https://ri.betterware.com.mx/
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