Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...

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Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...
Internet for Caravan
& Holiday Parks

It’s all change for 2021
Game-changing Internet distribution technology
is making reliable, park-wide high-speed Internet
affordable and accessible to Caravan and Holiday Parks.

www.vitalwifi.com
Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...
Why Parks Need Superfast Internet

    ParkLink™ from Vital Wifi is a Direct to Van
    wireless package for Holiday Parks that provides                                                                                                       “Parks that fail to offer
    fibre-like Internet speeds at a significantly lower                                                                                                     a robust, fast network
    cost of ownership without the disruption of                                                                                                               will lose customers”
    installing fibre infrastructure.

    The future of your Holiday Caravan Park relies on                                                                                                       Why Parks Need Superfast Internet    p 2-3
    superfast, resilient wireless Internet. Here’s why.                                                                    And the                          Vistior Expectations				p 4-5
                                                                                                                         good news?                         Catering for the Next Generation		   p 6-7
    1.    The traditional Caravan and Holiday Park            4. The Caravan and Holiday Park sector is
          visitors’ habits and needs are changing.               competing against the wider hospitality             New game-changing Internet
                                                                                                                                                            ParkLink™ Technology				p 7-8
          They have got used to accessing not just               industry, and short-term rentals, which have a         distribution technology,
          entertainment but essential services over              headstart on connectivity infrastructure.            used by ParkLink™, is making          Beneftis of ParkLink™ 			p 10-11
          the Internet. They expect a home-from-home                                                                    reliable, park-wide high-
          experience with ubiquitous connectivity that’s      5. To compete, Holiday Parks need to deploy              speed Itnternet affordable           Business Models			                   p 12-13
          fast and reliable. This is true whether for late-      ‘hospitality tech’ (what is now industry-standard   and accessible to caravan and
          age empty-nesters or teen-based families.              in hotels) in order to enjoy efficiencies, cost-             holiday parks.
          ‘Internet everywhere’ has moved from a ‘nice           savings and added value innovation and
                                                                                                                        Vital Wifi has a dedicated
          to have’ to a ‘need to have’ feature.                  to meet ever-rising visitor expectations for
                                                                                                                       team servicing the Caravan
                                                                 customer service. Such management solutions
                                                                                                                       Holiday Park sector, with 12
    2. The 25-40 year old generation is where                    largely depend on a highly reliable wireless
                                                                                                                     years experience in deploying
       the growth is for Holiday Parks. Generation               Internet backbone infrastructure.
                                                                                                                     wireless solutions to over 2000
       Y represents the largest holiday-going
                                                              6. A remote location with a widely dispersed           venues guided by some of the
       demographic with an intent to vacation in
                                                                 open-air estate is no longer an acceptable          UK’s best known names in the
       the UK.
                                                                 reason to not have high speed Internet.                   Caravaning industry.
    3. Parks that fail to offer a robust, fast network                                                                 The team is happy to review
       will lose customers. Their market will shrink.                                                                your current set up and provide
                                                                                                                      an estimate for your upgrade.

           Average daily time spent
           online among UK adults
                                                                                                                      Talk to us about
                                                                                                                        an upgrade
                                            4hr
                  3hr
                  11m
                               3hr
                               29m
                                            2m                                                                         or installation
             September     September     September
                                                                                                                       0333 358 3111
               2018          2019          2020

         SOURCE: Ofcom

2                                                 www.vitalwifi.com                                                                                    www.vitalwifi.com                                   3
Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...
Visitor Expectations

    Does your Holiday Park
    meet the game-changing                                                                                                               Nearly                                         22% of UK

    requirements of your residents?                                                                        93%
                                                                                                          of 3-15
                                                                                                                                       half of the
                                                                                                                                      UK’s 65-74
                                                                                                                                                              96% of British
                                                                                                                                                             households had
                                                                                                                                                                                       households
                                                                                                                                                                                       have a smart
                                                                                                      year-olds have                year olds watch           Wi-Fi in 2019              speaker
                                                                                                                                     on-demand or
                                                                                                      a smartphone
                                                                                                                                     streamed TV
                                                                                                        53% use a                       content
    New visitor demographics and                      Guests expect a                                     tablet
    changing behaviours of Internet
    usage has been accelerated by                     home-from-home
    the COVID pandemic                                experience in their
                                                      Holiday Park
    The multi generational
    streaming family
    The whole family are now consumers of fast                                                              Intermittent Internet?
    broadband. Most parks’ Wi-Fi systems struggle
    to support this demand. Lockdowns during the                                                            It’s like not having any hot water.
    pandemic accelerated the adoption amongst
    older demographics. Meanwhile empty
    nesters rely on the Internet for entertainment
    and communication. With more and more
    services now delivered exclusively through the
                                                                                                    Staycationers                                           Second Homers
    Internet, whether entertainment or banking or
                                                                                                    The surge in demand for staycations provides a          How people use their second homes is changing
    phone services, Holiday Parks need the right
                                                         How your guests use the Internet at home   rare opportunity for Holiday Parks to showcase          as a result of the pandemic and work from
    infrastructure to provide access.
                                                                                                    their features to prospective longer term               anywhere culture. Holiday Parks need to cater
                                                                                                    residents. Whilst short term opportunistic gains        for longer stays and provide a home from home
                                                                                                    are attractive, the real prize is in reaching a whole   experience.
                                                      Video: exstreamly important                   new market …if a park isn’t sufficiently ‘connected’
                                                                                                    they may not return.

                                                      “Most Holiday Park web usage is               Nearly a quarter of Brits say they
                                                                                                                                                            Fast and resilient
                                                      Netflix… lots of concurrent streaming         intend to take staycations in the                       broadband is not only
                                                      with family members each consuming
                                                      different things simultaneously. Most
                                                                                                    future instead of international                         expected but is likely to
                                                                                                    travel. (YouGov).
                                                      parks’ Wi-Fi can’t handle this … and                                                                  damage your business if
                                                      families can’t handle the Wi-Fi not
                                                      handling this!”                                                                                       not offered.
                                                      David Riches
                                                      Technical Director, Vital Wifi

4                                           www.vitalwifi.com                                                                                  www.vitalwifi.com                                            5
Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...
Catering for the Next Generation

    If you’re not catering for the Next                                                                                  Work-From-Anywhere, the
                                                                                                                         new Work-From-Home
                                                                                                                                                                                  “Workationers”
                                                                                                                                                                                  The Pandemic has given people a taste of

    Generation, you’re restricting                                                                                       Working from home has not only transformed us
                                                                                                                         all into digital nomads but it will enable individuals
                                                                                                                                                                                  working away from the office and employers are
                                                                                                                                                                                  embracing it as a future model.

    your park’s future growth.                                                                                           to consider living anywhere in the world with
                                                                                                                         super-fast Wi-Fi and an abundance of activities.
                                                                                                                                                                                  Workation is the new concept of a vacation that
                                                                                                                                                                                  combines business with leisure, providing a much-
                                                                                                                                                                                  needed escape and great opportunity to take work
                                                                                                                                                                                  on a holiday.

                                                                                                                                                                                  On HomeToGo, holiday
    All the trends point towards UK                                   Expect to be connected
    tourists choosing to stay within                                                                                                                                              rentals with pool and
                                                                      “Staying connected on social media while
    the country for their holidays                                    camping remains a priority of millennials. The                                                              Wi-Fi were the next
    in the near future. They will be                                  availability of Wi-Fi and improved cell phone
                                                                      service at campgrounds is increasing the                                                                    most popular filters
    attracted to places that deliver                                  active participation of millennials in camping
                                                                      parks, is anticipated to propel the camping and
                                                                                                                                                                                  used by travellers
    a robust Internet network.                                        caravanning market in the foreseeable future.                                                               visiting England over the
                                                                      Additionally, the fast-paced advertising and
                                                                      technological landscape has become an essential                                                             Christmas period after
    The Next Generation –                                             part of the camping and caravanning industry.
                                                                                                                                                                                  pet-friendly rentals
                                                                      Tourists seeking the best travel experience in
    coming soon to a holiday                                          a shorter duration is another factor driving the
                                                                      global camping and caravanning market over the
    park near you                                                     forecast period.”

    The highest spending demographic are 25-40                        Camping and Caravanning Market Study (2019 to
    year olds, loosely known as “Generation Y”, who                   2023) by Future Market Insights
    have largely grown up with the Internet and
    consider it a utility.
    And it is this generation – that represents 30% of
                                                                                                                         The biggest travel
    the world’s population – that will fuel the growth                                                                   demographic
    for Holiday Parks in 2021 and beyond. A 2020
    YouGov poll for LNER reveals that 48% of 25-34                                                                       Having grown up with near-ubiquitous Internet
    year olds intend to take staycations going forward                                                                   access and beginning their professional careers
    and there’s much evidence of holidaymakers                                                                           in the wake of a financial crisis, “Generation
    rethinking their use of air travel.                                                                                  Y” are using technology to make savvy travel-
                                                                                                                         buying decisions, largely based on the perceived
                                                                                                                         authenticity of the experience they are offered.
                                                                                                                         This generation travel more than any other
                                                                                                                         demographic. On average, they take 35 days
                                                                                                                         of vacation each year, and they’re also bucking
                                                                                                                         the trend by increasing their annual travel
    SOURCES
                                                                                                                         spend as other generations intend to be more
    https://shorttermrentalz.com/features/strz-
                                                                                                                         conservative with their cash. Generation Y
    predictions-2021/ https://www.hometogo.co.uk/england/                                                                travelers are interested in authenticity, fulfillment
                                                                                                                         and sustainability.

6                                                           www.vitalwifi.com                                                                                        www.vitalwifi.com                                                7
Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...
Park Link Technology

    ParkLink™ is game-changing                                            How Vital Wifi is changing the
                                                                          Internet game for Holiday Parks
    technology that transforms                                            with its ParkLink™ technology

    Holiday Park Internet networks
                                                                          • Inexpensive to implement, cheaper than
                                                                            fixed wireless
                                                                          • Extends an existing fibre network wirelessly
                                                                            throughout a park, and uniformly delivers gigabit
                                                                            speeds in difficult-to-reach neighbourhoods
    ParkLink™ from Vital Wifi is a      ParkLink™ leverages 60            • Much quicker to deploy than any wired service
    game changer for Caravan and        GHz unlicensed spectrum to        • Allows for wireless transfers at multi-gigabit
    Holiday Parks where historically    deliver fast reliable Internet,     speeds
    wired fibre access has been         previously only available via     • Uses spectrum that’s unlicensed

    cost-prohibitive and slow           a wired fibre cable.              • Limits interference to other wireless systems
                                                                          • Unobtrusive infrastructure can be installed on
    to deploy. Existing wireless                                            existing street furniture or park buildings
    networks can be found wanting                                         • Offers more bandwidth than cellular data
    due to the restrictive 5 GHz                                            networks.
    spectrum which, up to now, has
    been the best available.

                                                                                                                             Before              Now

                                                                                       Speed                             Up to 10Mbps         Up to 1Gbps
                                                  ParkLink™ provides
                                                  fibre-like Internet                Support                        Monday - Friday 9 - 5      24/7/365
                                                  speeds at a
                                                  significantly lower                                                                          Encrypted,
                                                                                     Security                           Open Network
                                                  cost of ownership                                                                         enterprise grade
                                                  and faster without
                                                  the disruption of                   Uptime                                    N/A             99.99%
                                                  installing fibre
                                                  infrastructure

8                             www.vitalwifi.com                                                                      www.vitalwifi.com                         9
Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...
Business Benefits

                                                                                                                        Ads to support caravan sales
     Game-changing business                                                                                        With ubiquitous Wi-Fi, park managers can target owners
                                                                                                                   and renters with tailored messages to promote caravan

     benefits of the ParkLink™                                                                                        sales and upgrades. Owners can be given targeted
                                                                                                                    incentives to upgrade or renters given first-time buyer
                                                                                                                   offers. With the right privacy settings, managers can see
                                                                                                                                                                               A resilient, high speed
                                                                                                                                                                               wireless network is
                                                                                                                                                                               the backbone for
     connected Holiday Park                                                                                            who clicked and viewed ads for better follow-up.
                                                                                                                                                                               enabling Holiday Parks
                                                                                                                                                                               to compete in the
                                                                                                                                                                               hospitality sector.
                                                                                                                                                                               Not only is it vital for attracting
                                                         API Integration - Parks can use the Wi-Fi network to                                                                  guests, but it opens the door for IOT
                                                       integrate with their Property Management Software to               Better Guest Experiences Smart Lodges with           (Internet of Things) and technology
       More efficient customer
                                                      enable customers to order services direct to the caravan          guestroom automation and in-room entertainment         applications that can deliver added-
      and booking management
                                                                 wherever they are via an In-Park app                          and interactive self-service screens            value services, management
       with mobile check in and
     CRM back office integrations                                                                                                                                              efficiencies and cost savings for
                                                                                                                                                                               Caravan and Holiday Parks.
                                                                                                                                                                               Previously these were not always
                                                                                                                                                                               attainable due to cost and feasibility
                                                                                                                                                                               issues in deploying a sufficiently
                                                                                                                                                                               widespread, robust and fast Internet
                                                                                                                                                                               network across a sprawling
          Closer payment and EPOS
                                                                                                                                                                               outdoor area.
         integration, more sales from
             mobile food ordering                                                                                                                                              Vital Wifi’s Caravan and
                                                                                                                                                                               Parks network technology
                                                                                                                                                                               changes this.

      More productive housekeeping
       and cost savings with in-room
         sensors and mobile apps
                                                                                                                                                                                Realtime booking of swimming
                                                                                                                                                                                  pools, sports courts, game
                                                                                                                                                                               rooms etc integrated with mobile
                                                                                                                                                                                charging systems on the go and
                                                                                                                                                                                   marketing data collection

           Predictive Maintenance with
          Sensors to monitor utilities (eg
        A/C, heating, hot water, electricity)
         to prevent hazards and improve
          efficiency and save on energy                                                                                                                                        Happier and more connected
           costs. Preventative approach                                                                                                                                        guests giving better reviews
            improves customer service                                                                                                                                           leading to more bookings
                                                                        More secure surveillance                 Use asset tracking, to           Greater Internet security
                                                                          and access control                     avoid losses and theft

10                                              www.vitalwifi.com                                                                                         www.vitalwifi.com                                             11
Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...
Business Models

     Partner with a game-
     changing Wi-Fi provider
     Why leave it to chance?
                                                                                           Vital Wifi is a Hampshire-based connectivity
                                                                                           solution provider. Since its first installation in 2012
                                                                                           its Wi-Fi has been used by millions of guests all
                                                                                           over the world. It has earned the trust of some of
                                                                                           the UK’s largest hotel chains and installed Wi-Fi
     Your park Wi-Fi network           Business Models                                     networks all over the globe.
     infrastructure is far too         Zero Cost to Park Operator
     important to cut corners on.      Park owner pays nothing for the network. Vital
                                                                                           Talk to us about an
                                       Wifi charges caravan owners direct to use the
     We recommend you use a team
     that has expert knowledge of
                                       service
                                                                                           upgrade or installation
                                       Park Operator Profits from Network
     the Holiday Park sector and       Vital Wifi charges the park owner for the network   0333 358 3111
     deep technical experience with    and the park recharges this back to the caravan
                                       owner with a margin (or absorbs the cost as a
     deploying networks across         marketing/operational expense)
     Holiday Parks.                    Hybrid model
                                       The park part-funds the network in order to keep
                                       the costs lower for caravan owners

12                           www.vitalwifi.com                                                                                          www.vitalwifi.com   13
Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...
+44 (0)333 3583 111
                  www.vitalwifi.com
                  info@vitalwifi.com

     Unit 37, Walworth Enterprise Centre, West Way,
              Andover, Hampshire, SP10 5AP

14               www.vitalwifi.com
Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ... Internet for Caravan & Holiday Parks - It's all change for 2021 Game-changing Internet distribution technology is making reliable, park-wide ...
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