INT4.1 Upgrade Benefits on Student Systems - Presenters: Rakkel Kanandjembo and Lukas Bock - ITSIUG
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Content 1. Introduction 2. Highlights of the Int 4.1 in terms of the Student System 3. NAMCOL Registration Process 4. System Process Implementation 1. Finance System 2. HR System 3. Student System 4. Procurement System 5. Successes, Challenges and Lessons Learned 6. Recommendation
Introduction Namibian College of Open Learning (NAMCOL) provide learning opportunities for adults and out-of-school youth. The College offer TVET, Tertiary Programs and Secondary Education. u Integrated Tertiary Software (ITS) u Legendary Information systems were not integrated u Standard software implemented u Enhancement done to meet NAMCOL business processes u Integrator 4.1 approved 2018 u Registration and Study Material Implementation u Student Registration is successfully implemented u Study Material managed outside the ITS and no integration with students
Int 4.1 Highlights on Student System u Benefits in terms of NAMCOL processes was identified during the BAT testing u Academic Structure, Application, Registration, Assessment and Examination u Execution of activities have improved in terms of throughput because of the ADF task flows. u Assesment Criteria u Validation is now executed inside the page . u Student Promotion u Still to be implemented u Mobile App u Planned for implementation 2020/2021 FY
Int 4.1 Highlights on Student System u iEnabler u Mobile device friendly and user experience is remarkable. u Student are able to apply and register using their smart phones and tablets. u Jasper Reporting is much easier and faster to use than the legendary Oracle Discoverer. u General Benefits u The search panel allows user to query with their own field selections through the advance search function. u Search results are displayed in: u table format with maintenance forms u Maintenance forms are used to maintain data u Data can be exported to excel for further use u Outstanding Process u Graduation
NAMCOL Registration Process - Operations Point 1: Point 2: Data Point 3: Cashier Point 4: Data Point 5: Material Enrolment Capturer Capturer Distributer Officer • Verification • Capture and • Verifies the • Capture the • Issue study of update money with Application material qualifications Biographical the subjects {SNAPPA-3} {SDGUIS-4} , {SREGB-1} captured on • Capture • Student sign identification • Confirm the form Qualification both copies, and fees student • Capture the and Subjects one is • Complete number money on the {SREGAR-1 retained. registration {SDTUDY-21} system { • Link subject form • Update FCTO-3} to centre registration • Print receipt {SDSER-1 } form with • Print Proof of student registration number {LSREG-5 }
System Process Implementation- HR System ROLE OF THE HR SYSTEM IN THE REGISTRATION PROCESS u To recruit the enrolment staff HOW DOES THE SYSTEM INTEGRATE WITH CROSS-FUNCTIONAL SYSTEMS u The HR records are linked via the store agent (personnel number ) on the Store definition. u The Student and HR records are linked via the subject and tutors. ACTUAL IMPLEMENTATION ACTIVITIES 1. OPERATION u Create biographical data for personnel u Link to position – (Appointment Type)
System Process Implementation- Finance System ROLE OF THE FINANCE SYSTEM IN THE REGISTRATION PROCESS u Raising of fees on student accounts u Receiving the money to the student account HOW DOES THE SYSTEM INTEGRATE WITH CROSS-FUNCTIONAL SYSTEMS u Student accounts are linked to the Counter and Cashbook u Stores are linked via the cost centres on the Stores definition u Fee Structure is based on the Academic Structure on the Student System ACTUAL IMPLEMENTATION ACTIVITIES 1. SETUP u Define cost centres and accounts for each store u Finance user access control 2. OPERATION u Receive and process payments u Print receipts u Cancel and reprint receipts u Daily Cash-ups
System Process Implementation- Student System ROLE OF THE STUDENT SYSTEM IN THE REGISTRATION PROCESS u The Student system is core for the student’s information in the life cycle of the student thus its role is register them. HOW DOES THE SYSTEM INTEGRATE WITH CROSS-FUNCTIONAL SYSTEMS u The stores system integrates with the Student System through the definitions of the Stock Items and the Subjects on the Academic Structure. ACTUAL IMPLEMENTATION ACTIVITIES 1. SETUP u Setup Academic Structure u Define registration centres and link to activities u Link subjects to store items u Link stores to Offering types 2. OPERATION u Register student qualification and subjects – link to agent is done on the qualification level u Link student subject to service centers u Print proof of registration u Other activities: Cancelations, transfers
System Process Implementation- Procurement System (Stores) ROLE OF THE PROCUREMENT SYSTEM IN THE REGISTRATION PROCESS u The stores system allows for the distribution and issuing of enrolment materials. HOW DOES THE SYSTEM INTEGREATE WITH CROSS-FUNCTIONAL SYSTEMS u The Procurement system is based on the Finance system, all stores are linked to cost centres. u Procurement of stock items is done through projections for the next enrolment cycle. u The stores system integrates with the Student System through the definitions of the Stock Items and the Subjects on the Academic Structure. ACTUAL IMPLEMENTATION ACTIVITIES 1. TRAINING 2. SETUP u Store definition (NAMCOL Store Structure) u Stock item definition u Stock Adjustment – (Opening Balances) u Stock Transfer from Academic Warehouse to Regional Warehouses u Stock Transfer from Regional Warehouses to the Centre (Registration Points)
System Process Implementation- Procurement System (Stores)…cont. 2. OPERATION u Training conducted for all operational stall members. u Verification of stock transferred to stores, by means of extracting reports. u Study materials are issued at the registration points. u Verification of materials issued. u Reconciliation of subject registration versus physical materials. u Returns of study material upon cancellation u Total number of students registered up to date is approximately 25 500 and counting.
System Process Implementation- Challenges and Way forward Menus Used Challenge Response Outstanding Way forward Issues Procurement Material Issue • Logged a call • Further • Created report System: SDGUIS-4 Number with ITS. technical on Jasper generated is not • Programs investigation on Reporting, lists displayed to the corrected by the the program. transaction of user. developers SDGUIS-4 • Issue number according to retrieved by store and using FPMO4-2 material issued and FPMO4-21 per student.
System Process Implementation- Challenges and Way forward Menus Used Challenge Response Outstanding Issues Way forward Procurement Document number • Logged a call with None • Data Capturers System: SDGUIS-4 not generated (RY). AdaptIT. had to ensure • Request done via every student is FPMO4-24 linked to an • Emphasised the Agent at the linking of the registration. agent at registration Procurement Materials returned • Further technical System: wrongly - Could not investigation on FPMO4-2 be re-issue the program.
System Process Implementation- Challenges and Way forward Menus Used Challenge Response Outstanding Issues Way forward Student System: Incorrect items • Data update done Further technical • The menu must SDGUIM-1 linked to subject on the database investigation on the allow user to and the program level program. make corrections could not allow for to the data corrections captured and saved.
System Process Implementation- Challenges and Way forward Menus Used Challenge Response Outstanding Issues Way forward Student System: Agent not selected • Same day removal • None • Data Capturers SREGAR-1 and linked of qualification had to ensure and do a new every student is registration linked to an • Cancel subject Agent at the registration, registration. create new qualification, remove cancelation details, change primary qualification and execute new stock item request,
System Process Implementation- Challenges and Way forward Menus Used Challenge Response Outstanding Issues Way forward HR System: Could not extend • Change function • Further technical • Thoroughly test POAP-1 the secondary back to forms investigation on new functions appointments the program. before production deployment • The form to remain until the ADF is resolved
System Process Implementation- Challenges and Way forward Challenge Response Outstanding Issues Way forward Centre Administrators • No immediate respond • Jasper Domain and • Create a report that could not retrieve was performed since Views to be created links Cashier records for registration it was not a show for the required data transactions to income and subjects stopper but a student registration according to specific reconciliation report before 2021 cashier ID. incident enrolment. • Cash report to extract one complete report for centre registration for the whole period.
System Process Implementation- Challenges and Way forward Challenge Response Outstanding Issues Way forward Students registered at Student records with • None • Update the Fee multiple centres and multiple registration Structure: Setup an the system only allows a fees will be cleared by event for registration Store Agent to be Finance. on FSAM-1 registered under • Registration officer qualification. This lead must ensure that to registration fees every centre being raised multiple registration is linked time for the same to the correct agent qualification
System Process Implementation- Challenges and Way forward Challenge Response Outstanding Issues Way forward The NAMCOL definition Validation program was • None • Maintain the change of appointment type is changed to ignore one on the validation different from the type of appointment program. system requirements type. Operation definition was set to null
System Process Implementation- Challenges and Way forward Challenge Response Outstanding Issues Way forward Centres connected via • Internet Service provider • Request to • Upgrade ADSL kept loosing inform and requested to upgrade line centres to MPLS connection upgrade the lines. still pending • Manual registration • Oracle Forms • Java Upgraded to the latest None • Replace all ‘Freezing’ resulting in • Stopped and restarted the forms with users having to close Java processes under the ADF down their entire Control Panel when it start browser session. malfunctioning • Oracle Forms JVM • Executed/run ITS instance caching within a ‘private’ browser container
Recommendations The registration function should be changed to allow the agent to be captured at the subject level. Enhance the system to perform validation on the money received and the subjects to be registered according to qualification Change all the forms to ADF Recruit registration officials according to functions and restrict access accordingly Area Coordinators to administer the store agents allocations on the system Registration process to be reviewed and strengthen controls Train the Regional Managers on stock control and pulling the reports Upgrade the Internet line
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