INNOVATIONS IN AUTOMATED FARE COLLECTION
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Overview Of Different Technologies For Transport AFC And Specificities NOW • From close range - check-in / check-out Closed loop systems Open loop payment Mobile payment QR codes Cards, tickets or tokens C-less EMV Bank card NFC smartphones • To long range AFC - walk-in / walk-out be-in / be-out NEAR FUTURE ? • Passive UHF or Dual freq. smartcard, mobile powered Bluetooth BLE or facial recognition
Transit Agencies: Challenges Today WHY High Distribution & Cash Legacy Hardware Difficult Reduction in Sales & Collection Costs to Upgrade User Satisfaction • Cost of paper / smart card • Limited funding • Unsatisfied users expect issuance and distribution • Backend connectivity mobile ticketing to be HOW • Capital of ticket vending Challenges … No real time available machines connections • Users choosing alternatives • Machine maintenance • Large network which is difficult out of convenience e.g. • Cost of cash collection to upgrade rideshare 3
Commuters: Challenges Today TODAY Complex Fares Confusing Network Non-Realtime ROOT CAUSE • No prior knowledge of user • Inherently confusing tunnel • Key information (time, space, • Fare decision made before trip network without a map cost) is not available to users starts • No consistent naming conventions for routes 4
Open-loop EMV Will Stay Complementary To Transit Cards • Closed Loop • EMV Open Loop • Fastest transaction time • Reduction of media issuance cost for the PTO ADVANTAGES • No recurring certification and maintenance • Manageable with online & offline transaction on infrastructure • Seamless for occasional users like • Technology and convenience proven international travelers • PTO in full control • Interoperability proven • Implementation in multimodal transport • A financial institute is required to issue the card LIMITATIONS system can be complex • Cards produced only by EMV certified facilities • Contribution of 2-5 % to OPEX costs • Recurring cost for EMV readers certification • PTO has transferred business ownership to banks Desfire, Felica, Bank issued payment cards Calypso or Cipurse for “PTO not known” cards for users “PTO known” users
The Potential For Convergence Is Greater Than Ever • Moving to account based solutions • Convergence Transport & Banking Account based rather than card centric means that rather than using a card with a stored amount of money on it, the solution • Lowering the cost of ticketing shifts the customers’ financial information and fare calculation can also be done with multi-application away from the card. Current implementation includes London, cards & non transit application. Chicago, Singapore, Sydney. • Mobile ticketing will co-exist with smartcards NFC technology to grow fast driven by mobile wallet providers (Apple, Samsung & Google Pay…) and increasing penetration of • Eg : Japan, Hong-Kong, Dubai, NFC in smartphone shipments. In transit, mobile ticketing will co- Bangkok… exist while smartcard remain a strong piece of the ecosystem. • EMV may lower the cost for public transport operators as the cards and readers equipment would be based on open standard and available of the shelf system. This has to be challenged.
Smart Cities Build On Smart Transportation Adapt other services / applications Bike Smart share wearable Application/Service providers Platform to facilitate Payment providers collaboration Credential Issuer Loyalty scheme Hospitality Personalization agent & Payment Payment Smart card Travel & Miles channel - TopUp Transport Identity Marketing platform E-Health Smart Home Smartphone 100% end-customer reach
WHAT IS MAAS? Mobility-As-A-Service Is A Combination Of Public And Private Transportation Services Within A Given Regional Environment That Provides Holistic, Optimal And People Centered Travel Options, To Enable End-to- End Journeys Paid For By The User As A Single Charge, And Which Aims To Achieve Key Public Policy Objectives.
MOBILITY-AS-A-SERVICE • END TO END JOURNEYS • HOLISTIC, PREFERRED AND PEOPLE • From door to door CENTRIC • Multiple modes offered for travel • Fastest/cheapest/environmental • Optimal based on user preferences and • INTEGRATED PUBLIC/PRIVATE service availability TRANSPORTATION NETWORKS • Public (Rail, bus, metro, etc.) • REAL-TIME PASSENGER • Private Ola, Uber, etc.) INFORMATION • Real-time data for planning and execution • INTEGRATED JOURNEY PLANNING • First and last mile services through deep • ONE ACCOUNT SOLUTION linking with 3rd party apps and APIs • From an end user perspective having a single • Enhancing the overall experience for able and less account that delivers benefits and simplifies able users the journey
MOBILITY-AS-A-SERVICE OPTIONS
Mobility-as-a-Service Platform Single Platform
Overview Of User Process For MAAS • Buy/upgrade/cancel a subscription model • Pay As You Go Models (PAYG) • Provide feedback on your trips • Manage your account and preferences • Real-Time Journey Planner for all • Book and Reserve • Review your trip services (Public Transport, Road tickets/services for entire progress against Traffic, Bike/walk) journey plan • Integrated Connected Journey • Single Interface for • Receive in-journey • Private and Shared Transport Payment alerts Services • Ability to update and • Re-plan your • Optimised journeys based on cancel bookings before journey while user preferences travel enroute
The Role Of Artificial Intelligence? • Make sense of Big Data • Put mobility options to their best use: • Micromobility and ride hailing for first and last mile • Mass transit as the heavy lifter • Develop optimised integrated connected journeys • Based on the user’s preferences and travel patterns • Pre-emptive guidance to the user • Demand responsive network • Network AI to create a Predictive Mobility Network • Points of supply in place prior to demand is realised • Connecting people to journeys not cars
Mobility-as-a-Service through Beckn Protocol
Open Mobility Network
Beckn Mobility
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