INFORMATION MANUAL 2020 - MalaMala Game Reserve
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INFORMATION MANUAL 2020 RESERVE MAP 2020 PROMOTION MALAMALA RATTRAY’S CAMP MALAMALA SABLE CAMP MALAMALA CAMP JUNIOR RANGER PROGRAMME PHOTOGRAPHIC SAFARI VEHICLE DEFINITIVE AFRICA PACKAGE TRAVELLING TO THE CAMPS WEATHER STATISTICS RESERVATION TERMS AND CONDITIONS MALAMALA GAME VIEWING STATISTICS +27 11 442 2267 reservations@malamala.com www.malamala.com
Stay 4 nights and only pay for 3 nights Valid for stay 04 January 2020 - 09 April 2020 • Book four nights at any MalaMala Game Reserve camp and receive one of the nights complimentary • A minimum of four consecutive nights is required between any of the three camps and the complimentary night is applied to the lowest rated night • The arrival and departure date must fall within the validity period 04 January 2020 - 09 April 2020 To book, please contact: reservations@malamala.com I Tel: +27 11 442 2267
MALAMALA RATTRAY’S CAMP Rates are quoted in US Dollars and payment is accepted in this currency. Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by First National Bank. RATES: 01 Jan 2020 – 31 Dec 2020 US $ Per Person Per Night Accommodation Sharing Single Children (
MALAMALA SABLE CAMP Rates are quoted in US Dollars and payment is accepted in this currency. Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by First National Bank. RATES: 01 Jan 2020 – 31 Dec 2020 US $ Per Person Per Night Accommodation Sharing Single Children (
MALAMALA CAMP Rates are quoted in US Dollars and payment is accepted in this currency. Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by First National Bank. RATES: 01 Jan 2020 – 31 Dec 2020 US $ Per Person Per Night Accommodation Sharing Single Children (< 12 years) 5 River View Luxury Suites 1 020.00 1 530.00 610.00 6 River View Luxury Rooms 985.00 1 477.00 591.00 7 Waterhole Suites 985.00 1 477.00 591.00 1 River View Luxury Single Room N/A 1 020.00 N/A NB: Please note that some rooms at MalaMala Camp only have showers (no bath) in the bathroom Rate Inclusions Rate Exclusions • Air-conditioned, en-suite accommodation • Telecommunication costs • All meals and snacks • Skukuza Airport transfers • Drinks (excluding premium brands) • Transfers to/ from any other camps • Game drives in open 4-wheel drive safari vehicles (excluding MalaMala Game Reserve camps) conducted by an experienced ranger • Sabi Sand Wildtuin entrance fee if travelling • Nature walks by road • Transfers to/from the MalaMala Game Reserve • US$ 15.00 per person per day Community Levy airstrip • Limited laundry service Age Restriction: Children of all ages accepted. Children of 4 years and younger are not permitted in the boma for dinner or on game drives (unless the party have reserved a private vehicle). A babysitting facility is available at a nominal fee. Accommodation: Camp Facilities: River View Single Room - 40m 2 • A large wooden safari deck in the shade of a 2 Jackalberry tree River View Room - 55m 2 • Air-conditioned safari bar and dining-room River View Suites - 85m • A large filtered infinity pool with magnificent 2 Waterhole Suites - 85m views across the river • 24-hour temperature control - air-conditioning, • A well-appointed safari boutique with quality heating and overhead fans clothing, jewellery and artefacts • Direct dial telephones • A small fitness facility with stationary bicycle, • A mini-bar and tea station treadmill, multi-gym machine, rowing machine, sit-up benches, pull-up bar, free • A mini-safe weights and mats • Bathroom amenities, insect repellent • Healing Earth massage service and hairdryers • Mobile phone coverage and wi fi • Family rooms able to accommodate a third adult or two children are available on request Disabled Accommodation: MalaMala prides itself on being one of the few safari destinations which is able to offer a fully equipped disabled suite. Game drives are conducted safely in a suitably equipped landrover with a wheelchair ramp
JUNIOR RANGER PROGRAMME Children’s Policy and Rates: Age restrictions do exist and are applied in the interests of personal safety as well as the comfort of other guests. MalaMala Camp welcomes children of all ages. Children under 12 years, sharing accommodation with full paying adults, pay the quoted child tariff. Children aged four and under are not permitted to dine in the boma in the evenings. Special dining arrangements can be made and baby-sitting services are provided on request, at a nominal charge. Children aged four and under are not permitted to join the game drives, unless their parents / party have reserved a private game drive vehicle at the additional cost. Family rooms may be used as a triple or a quad room to accommodate children – the sitting room area is converted to a bedroom utilising single beds. On arrival, the ranger hosting the family will assess the age, enthusiasm and independence of the children and in collaboration with the parents and guardians, various activities will be offered. A MalaMala backpack including an interactive checklist are given to each child between the ages of 4 & 12. The ranger hosting the family will, throughout their stay, offer some of the following activities: 1. The tracking of various animals from their spoor markings 2. Teach basic survival skills (where to find water, what plants are good to eat, medicinal uses of plants, etc.) 3. Warning signs of dangerous animals and first aid for emergency situations in the bush 4. A bush breakfast enables children to learn how to make fire and to participate in the meal preparation 5. Children are able to communicate on the radio (out of game drive times) 6. Special meals and “ration packs” are prepared for children 7. Children’s movies, wildlife movies (filmed on MalaMala) and board games are available in camp The MalaMala Sable Camp does not accommodate children under the age of 12, unless the entire camp is reserved exclusively. MalaMala Rattray’s Camp does not accommodate children under the age of 16. PHOTOGRAPHIC SAFARI VEHICLE We have a dedicated photographic safari vehicle, which comprises: • 3 rows of 2 bucket seats • A sliding camera mount per row • Bean bags for camera stability • Storage boxes for camera equipment • Under-seat lighting • A dedicated photographic ranger Rate: 2020: US$ 770.00 per vehicle per day (midday to midday) on an exclusive basis Please request the photographic safari vehicle on confirmation of your reservation to ensure availability on arrival at camp.
THE DEFINITVE AFRICAN EXPERIENCE This popular and exciting, 7 night wildlife package including MalaMala and Mashatu Game Reserves (two different safari area’s in two different countries) combines easily with Cape Town, Livingstone and Johannesburg using a combination of charter flights and scheduled flights. The itineraries below include 3 or 4 nights at Mashatu Main Camp & 4 or 3 nights at MalaMala Camp for a 7 night safari package. We are also able to provide inclusive quotes using Mashatu Tent Camp, MalaMala Sable Camp or MalaMala Rattray’s Camp as alternatives. The order of the itinerary is flexible as the charter flight operates in both directions on a Thursday and a Sunday. 01 April – 30 November 2020 3 nights Mashatu & 4 nights MalaMala 4 nights Mashatu & 3 nights MalaMala Per Person : US$ 7 800.00 Per Person : US$ 7 505.00 Single Person : US$ 10 757.00 Single Person : US$ 10 300.00 Child under 12 : US$ 5 460.00 Child under 12 : US$ 5 302.00 Rate Inclusions Rate Exclusions • All accommodation, meals, local drinks • Flights to and from MalaMala Game Reserve on (excluding premium brands, and any applicable Airlink or Federal Air levies and entrance fees) • Scheduled charter flights between Johannesburg and Mashatu Game Reserve (vice versa) and Mashatu and MalaMala Game Reserves (vice versa) (Malatu Express) and the applicable road transfer to and from the airstrips and the camps THE MALATU EXPRESS A scheduled charter flight between MalaMala Game Reserve and Mashatu Game Reserve. Seat Cost: Nett Per Person One Way: US $ 980.00 Days of the week: Thursday and Sunday 10h00: Depart MalaMala Game Reserve Clear South African immigration and customs in Polokwane 13h30/14h00: Arrive / Depart Mashatu Game Reserve Clear South African immigration and customs in Polokwane 16h15: Arrive MalaMala Game Reserve The above timings are subject to delays in Polokwane. The Malatu Express pilots will remain in contact with both destinations to keep them informed of the exact time of arrival. Rate inclusions • The charter flight may be operated in a variety of aircraft depending on the number of guests confirmed on the flight. • Minimum 2 guests. Please contact us for separate quotation for groups of more than 9 pax. • Luggage allowance: strictly 15kg (33lbs) + 6kg (13 lbs) carry on. • Accommodation must be confirmed for a minimum of 2 nights at MalaMala Game Reserve or Mashatu Game Reserve in order to utilize these flights. • Bookings must be confirmed 1 month prior to departure to guarantee availability. • Guests must have the relevant visas and travel documentation for South Africa and Botswana. • Reservations must be made via email with packages@journeysofdistinction.co.za • Cancellation Policy: 50% cancellation less than 30 days prior to arrival • Bad weather policy: in the event that the charter flights are cancelled as a result of bad weather, alternative transport will be provided for, but no refund will be applicable for the cancelled flight. We strongly recommend that guests are covered by a travel insurance policy to cover any expenses incurred due to an unforeseen cancellation.
MALAMALA GAME RESERVE TRAVEL DETAILS AIRLINK: Directly into Skukuza Airport, Kruger National Park (SZK) To and from OR Tambo International Airport (JNB) or Cape Town International Airport (CPT). Daily, O R Tambo (JNB) to Skukuza (SZK) Daily, Skukuza (SZK) to O R Tambo (JNB) SA 8861, JNB / SZK, 10h00 / 10h50 SA 8862, SZK / JNB, 13h30 / 14h35 SA 8865, JNB / SZK, 13h20 / 14h10 SA 8866, SZK / JNB, 14h50 / 15h35 Daily, Cape Town (CPT) to Skukuza (SZK) Daily, Skukuza (SZK) to Cape Town (CPT) SA 8651,CPT / SZK, 10h35 / 13h05 SA 8652, SZK / CPT, 11h20 / 13h55 • Reservations on Airlink flights to and from Johannesburg / Skukuza Airport and Cape Town / Skukuza Airport should be made via your travel agent or directly with Airlink (www.flysaa.com). • Check-in for Airlink flights is at the Airlink check-in desks in the domestic departures terminals at OR Tambo International Airport and Cape Town International Airport. • Reservations for road transfers to and from Skukuza Airport and MalaMala Game Reserve must be made through the MalaMala central reservations office and will be invoiced with the reserved accommodation. A one hour road transfer is available between Skukuza Airport and MalaMala Game Reserve and can be reserved through MalaMala Game Reserve, at a cost of US$ 44.00 per person one way. FEDERAL AIR: DIRECTLY INTO MALAMALA GAME RESERVE Federal Air operates a twice daily shuttle service between OR Tambo International Airport (JNB) and MalaMala Game Reserve. Check-in for Federal Air flights is at the Federal Air kiosk, located in the multi-story parkade adjacent to the car rental companies. Daily, O R Tambo (JNB) to MalaMala: Departure between 10:30 and 11:30 with estimated arrival at MalaMala between 11:30 and 13:00 Departure between 12:30 and 13:30 with estimated arrival at MalaMala between 14:30 and 15:30 Daily, MalaMala to O R Tambo (JNB): Departure between 11:00 and 11:30 with estimated arrival at OR Tambo latest 13:00 Departure between 12:30 and 13:00 with estimated arrival at OR Tambo latest 15:30 Reservations for Federal Air flights to and from Johannesburg and MalaMala Game Reserve should be made directly with Federal Air or through MalaMala Game Reserve Central Reservations. 2018 WEATHER STATISTICS MONTH ACTUAL ACTUAL AVERAGE AVERAGE RAINFALL DAYS OF RAIN HIGH ℃ LOW ℃ HIGH ℃ LOW ℃ (mm) January 40 17 33 21 63 4 February 36 17 31 23 69 4 March 38 17 33 20 94 5 April 36 15 30 19 60 5 May 32 12 29 18 20 3 June 30 11 24 13 0 0 July 30 8 25 11 2 1 August 33 10 28 15 7 3 September 38 10 32 17 2 1 October 36 12 28 16 15 4 November 39 15 29 17 21 3 December 43 18 34 22 45 7
MALAMALA GAME RESERVE ROAD MAP AND DIRECTIONS Please ensure you receive an updated road map and directions from the reservations office on confirmation that guests will be travelling by road / self drive. The best route to travel within the reserve may change depending on weather conditions. It is essential that the guests speak with the camp reception prior to entering the reserve to receive their advice. For your safety and comfort please ensure that guests have entered the Sabi Sand Wildtuin before 16h00. It is important that you call the camp from Hazyview. MalaMala Camp & Sable Camp: +27 13 735 9200 MalaMala Rattray’s Camp: +27 13 735 3000 The MalaMala Game Reserve is a 6-hour drive from Johannesburg via Hazyview. Access to MalaMala is via the Sabi Sand Wildtuin, utilizing Shaw’s Gate. There is a per vehicle and per person entrance fee at the Sabi Sand Wildtuin gates: • Per Vehicle: R 310.00 • Per Person: R 140.00 Rates subject to change. From Hazyview to MalaMala: Travel to Hazyview in the Mpumalanga Province and turn east at the SPAR Centre onto the R536 - towards the Paul Kruger Gate. After 37,5 kms you will see a brown road sign indicating ‘MalaMala’ to the left. Turn left onto the dirt road – beware the tight hairpin bend. Follow this road for 3kms. At the T-junction turn right and continue for another 4,2 kms to Shaw's Gate, the entrance to the Sabi Sand Wildtuin. Here you will be required to pay the ZAR310.00* entrance fee per vehicle plus ZAR 140.00* per person in cash. Please ensure that you collect the necessary entrance permit from the gate guard. *Rates subject to change. Continue straight following the signs to MalaMala Rattray’s Camp. After 6,3km you will come to a crossroad. Turn left at the cross road following the sign to MalaMala / Rattray’s. MalaMala Rattray’s Camp is approximately 11 km from this point. If travelling to MalaMala Camp and Sable Camp TURN LEFT at the “Y” junction just before the Rattray’s turnoff. You will arrive at the MalaMala entry gate where you will be asked to sign the register.
MALAMALA GAME RESERVE (Pty) Ltd STANDARD TERMS AND CONDITIONS The below version is a precise of the detailed terms and conditions which are available on our website (www.malamala.com). 3. RATES 3.1 MalaMala publishes rates from time to time and reserves 5. TRANSFERS AND CHECK-IN/CHECK-OUT the right to amend the published rates without notice. 5.1 Transfers to and from camps, the airport/airstrips and The rates quoted by MalaMala include game drives and entrance gates are by road. Transfer times are meals over a 24 hour period – both of which form an dictated by passenger numbers and their flight indivisible portion of the rates quoted. Rates apply to variations. Charges are not levied for the transfer both group and individual reservations and are quoted to/from MalaMala airfield. Other transfers are charged on a per person per night basis and are inclusive of VAT. at a nominal rate per person. MalaMala is unable to 3.2 The rates are quoted in United States Dollars (“USD”) conduct transfers from Kruger Mpumalanga and payment is accepted in that currency but International Airport but MalaMala is able, on prior arrangements can be made to convert the USD rate to request, to make transfer arrangements on behalf of South African Rand (“ZAR”) using the conversion rate Guests who have a Confirmed Reservation, at an supplied to MalaMala by First National Bank Ltd within a additional cost. 6 (six) month period of the Guest’s arrival at the Reserve. 5.2 Check-in time is 12 noon and check-out is 11h00 South Rates converted to ZAR are only valid if the amounts African Standard Time. Should a Guest require an due are paid by due date and if the Guest fails to make earlier check-in or later check-out time then the Guest payment by due date the USD rate shall apply or at must request same from management and it shall be MalaMala’s discretion a new conversion rate supplied by in management’s discretion to allow a variation. First National Bank Ltd shall be used. Arrivals after 20h00 South African Standard Time are 3.3 MalaMala shall not be liable for any rate fluctuations of not permitted at any camp. third party suppliers whose services MalaMala books on behalf of the Guest. 6. POLICIES 6.1 Children: 4. PAYMENT MalaMala Camp: Children under 12 years, 4.1 All reservations will be on a pre-payment basis. Payment sharing accommodation with full paying adults, must be made in accordance with the directions in that pay the quoted child rate. regard detailed in the Provisional Reservation. Sable Camp: Children under 12 years are not 4.2 In the event that payment is not made in accordance with permitted unless exclusive use of the camp is the directions in that regard detailed in the Provisional reserved. Reservation then MalaMala reserves the right to treat the Rattray’s on MalaMala: Children under 16 reservation as cancelled. years are not permitted. 4.3 All payments are to be made in monetary currency, without demand and free of exchange, deduction or set- 6.2 Tour leader/pilot/driver/guide: off. Subject to availability, B grade accommodation 4.4 Payment in USD must be paid directly into the following may be reserved for bona fide tour leaders, pilots, bank account: drivers and guides. B grade accommodation rate Account Name: MalaMala Game Reserve (Pty) Ltd shall apply, and is for accommodation and meals and does not include game drives and other Bank : First Rand Bank Ltd activities. Address : 2 Kikembe Drive, Umhlanga Rocks Durban, KwaZulu-Natal 7. CANCELLATIONS Account No. : CFCUS 395587 7.1 No reservation is secure until the deposit detailed in Branch Code : 26 26 50 the Provisional Reservation is paid and the Confirmed Reservation is delivered by MalaMala to the Guest. Swift Code : FIRNZAJJ 7.2 MalaMala is entitled to cancel a Confirmed Reservation in the event that the balance of the amount due in 4.5 In the event that MalaMala provides a ZAR rate after terms of the Reservation is not paid by the due date or converting from the USD rate then payment in ZAR must dates for payment. be paid directly into the following bank account: 7.3 MalaMala shall be entitled to charge the following Account Name : MalaMala Game Reserve (Pty) Ltd. cancellation fees should a Confirmed Reservation for Bank : First National Bank any period outside high season be cancelled by either MalaMala in terms of 7.2 or by the Guest: Address : FNB One Umhlanga, Durban, 5% of the quoted total reservation charge KwaZulu-Natal detailed in the Reservation if cancelled more Account No. : 625 937 987 90 than 60 days prior to scheduled arrival; 25% of the quoted total reservation charge Branch Code : 27 01 50 detailed in the Reservation if cancelled 60 days or less and 30 days or more prior to scheduled arrival; 4.6 A copy of the bank transfer notification, together with 50% of the quoted total reservation charge the Provisional Reservation date and number, must be detailed in the Reservation if cancelled 30 days faxed or emailed to the central sales and reservations or less and 14 days or more prior to scheduled office. arrival; 4.7 Any bank charges resulting from the payment by the 90% of the quoted total reservation charge Guest shall be for the Guest’s account. detailed in the Reservation if cancelled 14 days 4.8 Payment in ZAR may be made by Master Card or Visa or less prior to scheduled arrival. credit cards. A letter of authorisation with the cardholder’s signature must be provided in order for 7.4 For purposes of the Standard Terms high season is MalaMala to debit the credit card. Credit cards submitted from 20 December in one year to 10 January in the to central sales and reservations office for payments following year. MalaMala shall be entitled to charge must be presented at the relevant camp on check in for the following cancellation fees should a Confirmed verification purposes. Reservation for a period in high season be cancelled 4.9 In the event that the Guest fails to make payment in by either MalaMala in terms of 7.2 or by the Guest: accordance with the directions detailed in the 5% of the quoted total reservation charge Provisional Reservation, and MalaMala does not treat the detailed in the Reservation if cancelled more reservation as having lapsed then payment shall be than 90 days prior to scheduled arrival; made when demanded by MalaMala, and in any event by 25% of the quoted total reservation charge no later than on arrival at the relevant camp. detailed in the Reservation if cancelled 90 days 4.10 Guests shall settle their extras accounts in full prior to or less and 60 days or more prior to departure from camps, with payment to be made in cash scheduled arrival; or by means of credit card. 90% of the quoted total reservation charge 4.11 Should the Guest default in making any payment on its detailed in the Reservation if cancelled 60 days due date, MalaMala shall have the right forthwith to or less prior to scheduled arrival. cancel the reservation, always subject to MalaMala's rights to damages, and MalaMala shall have the right to retain all moneys paid by the Guest pending the 7.5 Any cancellation fee shall be subject to the relevant determination of such damages and thereafter to set off provisions of the Consumer Protection Act such that the amount so retained against the amount owing. if the Consumer Protection Act allows only a smaller cancellation fee, then such smaller fee shall apply.
Please note we do not publish statistics of rhino sightings at MalaMala owing to the vulnerability of these animals as a result of rampant poaching in Southern Africa.
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