IMPACT REPORT - Jacaranda Health
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HIGHLIGHTS 2017 was an exciting year with a few big transitions for Jacaranda. Highlights include: Spinning our award-winning maternity hospital, Jacaranda Maternity, into a social enterprise, and raising initial investment funds to build a sustainable venture. Expanding our public sector partnerships to improve maternal healthcare in government hospitals from 8 to 17 facilities, with strong commitment from local partners, and significant expansion afoot in 2018. Exciting validation of the impact on quality of care from the innovations and tools we’ve been rolling out in public sector hospitals.
TWO SISTER ORGANIZATIONS In 2017, we officially launched Jacaranda Maternity as a standalone social enterprise. Our nonprofit, Jacaranda Health, continues its ambitious strategy of improving maternal health delivery at scale in the public sector. The two organizations work closely together, sharing resources and expertise and common values. • Social enterprise with a replicable • Nonprofit with proven impact low-cost model • Adapts and replicates innovations in • Highest quality maternity hospital public hospitals to improve quality of care in East Africa • Low-cost and sustainable in public • Can return capital to investors health systems • Scaling into Kenya’s biggest maternity • Scaling for regional impact though chain through investment government and donor partnerships
2017 JACARANDA MATERNITY HIGHLIGHTS Our Kahawa hospital achieved SafeCare Level 5, the highest quality rating of any hospital in East Africa, while maintaining a cost of $150 per delivery. Increased volumes and annual revenue from clients to $600,000—almost double our 2016 numbers, nearly breaking even. Maintained outcomes and patient satisfaction during 2017’s six months of government nursing strikes while public hospitals closed and our volumes spiked to over 150 deliveries and 2,000 clients per month. Successfully set up a separate entity and raised a seed round of capital to reach breakeven in 2018.
26,104 60% FEWER MATERNAL 62% LONG-ACTING 1,123 CONTRACEPTIVES AND NEWBORN OUTPATIENT VISITS COMPLICATIONS from moms and babies than nearby hospitals FAMILY PLANNING 2017 VISITS 90% MOTHERS JACARANDA MATERNITY BY THE NUMBERS 90% EXCLUSIVELY BREASTFEEDING PATIENTS at six months REPORTED BEING HIGHLY SATISFIED WITH CARE 8,636 BABIES 1,519 SAFELY DELIVERED CHILD WELLNESS VISITS
JACARANDA MATERNITY PLANS & GOALS 2018 Our Kahawa hospital becomes fully self- sustaining with client revenue by end of 2018. Raise investment to expand to two additional, 40-bed center of excellence hospitals in 2019 and 2020.
WHY WE WORK WITH THE PUBLIC SECTOR Jacaranda Health’s vision is a world where all women and their families experience childbirth safely and with dignity. In Kenya, births in facilities have gone from 40% to 60% in the last 5 years, yet maternal and infant mortality rates are still amongst the highest in the region. The majority of Kenyan women deliver in public facilities Most of the maternal and newborn deaths in those facilities are preventable through provision of better skilled care before, during and after childbirth. Jacaranda Health is using the innovative tools and approaches we have developed as the region’s highest quality maternity provider to improve quality of care in public hospitals.
OUR APPROACH TO IMPACT AT SCALE Design better systems Adapt and validate Scale tools and We build and borrow tools and We work with public hospitals to approaches best practices for delivering high- adapt our tools to their unique We partner with government quality, low-cost maternal care setting, rigorously test the impact health systems to scale our most — codesigning with mothers and on health outcomes, and iterate successful, cost-effective tools and frontline providers. and improve. multiply impact across the country.
EXPANDING GOVERNMENT PARTNERSHIPS At the end of 2017, Jacaranda was working with 17 public hospitals, serving 30,000 mothers and babies. At the request of several counties, we have begun to work through the county government health systems, deploying our tools to improve maternal and reproductive health outcomes. In 2018, we formally launched projects in three counties, including Bungoma County in Western Kenya. Most of these partnerships focus on our successful mobile health and nurse mentorship programs.
SCALING ACCESS WITH MOBILE HEALTH TOOLS Jacaranda Health is validating a set of low-cost mobile tools and messages that significantly improve linkages to care and outcomes for women and babies. 33% of KENYAN 42% of PREGNANT KENYANS result from MATERNAL DO NOT DELAYS IN SEEKING CARE DEATHS ATTEND FOUR ANTENATAL CARE VISITS The Challenge: Kenya continues to have large gaps in quality and continuity of maternity care. The majority of women have access to a cell phone which can be 47% DO NOT HAVE POSTPARTUM VISITS during the HIGHEST RISK PERIOD AFTER CHILDBIRTH an ideal channel to empower women to make the best decisions during pregnancy, birth and beyond. 90% of MOTHERS have an UNMET NEED FOR POSTPARTUM FAMILY PLANNING
MOBILE HEALTH IMPACT Rigorous evaluation demonstrated that our mobile health tools had dramatic impact in changing critical behaviors: 48% IMPROVEMENT 88% in POSTPARTUM FAMILY PLANNING UPTAKE IMPROVEMENT in KNOWLEDGE OF To date >3,000 mothers across 30 73% DANGER SIGNS of women who received SMS hospitals have used our pregnancy and recommendation to seek care postpartum SMS messaging service. REPORTED VISITING A HEALTHCARE PROVIDER
Jacaranda deploys a team of experienced nurse coaches to work alongside facility staff to provide ongoing guidance. These mentors use a combination of tools — on-site education, simulation drills, quality improvement workshops — until they document significant and sustained improvement quality of care. SCALING QUALITY CARE WITH NURSE MENTORS Nurses attend to ~90% of the deliveries in facilities. Yet maternal health nurses in Kenya scored under 50% on skills related to emergency obstetric care and newborn care (EmONC), with significant gaps measured in patient-centered care. Inadequate skills and monitoring were strong factors in more than 50% of maternal deaths.
NURSE MENTORS IMPACT Our mentors are coaching public providers to deliver life-saving care. Overall Delivery Score 50% 88% PERFORMANCE OF 200+ PROVIDERS Mentors review and score every delivery IMPROVEMENT in NEWBORN ESSENTIAL STEPS FOR MENTORED at NINE FACILITIES they witness in real-time using an app. The RESUSCITATION SKILLS A SAFE DELIVERY mentorship team then adjusts their approach to focus on key gaps.
“I no longer have fear for delivery. I know how to take care of myself when expectant. I feel supported by the society.” — GROUP ANTENATAL CARE PARTICIPANT RESEARCH & INNOVATION Social support through GROUP-BASED CARE group antenatal care Jacaranda is now adapting its successful group antenatal care curriculum for use in public facilities that are overcrowded and faced with staff shortages. Almost 100 pregnant women have started their Group ANC journey at two public hospitals, with the support of seven nurse facilitators who completed training at Jacaranda.
RESEARCH & INNOVATION NEW mHEALTH PLATFORMS Using social platforms to improve health outcomes during pregnancy and the postpartum period. In partnership with Duke University and Brigham and Women’s Hospital, Jacaranda has been evaluating the use of WhatsApp and Facebook as a means of strengthening the engagement with mothers in low resource settings during pregnancy. We are now exploring the use of artificial intelligence to answer questions asked by mothers during the pregnancy continuum by building a digital assistant, or chatbot.
Through 2020, we have ambitious goals to VISION improve care for over 400,000 women and babies, and have a significant impact on the maternity landscape in Kenya. JACARANDA MATERNITY & JACARANDA HEALTH Expand Maternity to 3 centers of excellence • By focusing on five key counties by 2020, we can with ~100 beds address challenges that affect ~40% of maternal and neonatal deaths in Kenya. Our targets: • >100,000 patient visits / year • Work in 50 public hospitals and improve • 10,000 safe deliveries / year management of ~180,000 deliveries per year • Lay the foundation for becoming the largest • Transition to sustainable county management of maternity hospital chain in East Africa programs
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