Impact of the Market Crisis on Retirement Preparedness - Prudential's Four Pillars of Retirement Series

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Prudential’s
Four Pillars of
Retirement Series

                    Impact of the Market Crisis
                    on Retirement Preparedness
                    Americans are rebuilding their retirement savings,
                    and considering guarantees to protect their future
Summary

1. Americans acknowledge that the market crisis             4. Likelihood to consider guaranteed
   has hurt their prospects for a secure retirement.           investment products is high.
   • Six in 10 express significant concern about their         • When presented with ideas for guaranteed
     retirement savings and investments. Many are                investments products, three-quarters said a
     making immediate sacrifices to deal with the                product with guarantees for lifetime income,
     financial and emotional challenges, such as                 protection of principal, and opportunities to lock
     cutting back on spending (54%) and postponing               in market gains would be important or nice to
     retirement (41%).                                           have as part of their portfolio.
   • Eight in 10 reveal a need to start rebuilding their       • Two-thirds of Americans would be likely to pursue
     savings, and many show signs of re-evaluating               a solution that offered guaranteed income as part
     their approach overall. In fact, more than four             of an annuity—this number even includes those
     in five respondents say they wish they had been             who have access to guaranteed income through
     better protected, and that they are more cautious           other sources (e.g., Social Security or pensions).
     now than ever before.                                      • If protected by such guarantees, seven in 10 said
                                                                  they would be likely to put money back into the
2. Recovering from market losses will be                          stock market.
   a challenge, but most remain optimistic.
   • On average, respondents think they lost 30% of         5. Many are feeling a greater sense of
     their assets as a result of the market turmoil.           accountability, but advisors will play a critical
   • In reaction to the crisis, 29% pulled some or all         role in helping consumers discover options
     of their money out of equities in order to avoid
                                                               for mending their investment portfolios.
     further losses. Only 19% took the opportunity             • Americans are paying more attention and want
     to invest more. Most, however, have made no                 more control of their portfolios (at least for the
     sudden portfolio changes (52%).                             immediate future). For some, this means using
                                                                 “me” as the number one source for guidance
    • While 38% think they won’t be able to grow back
                                                                 (48% today vs. 37% before the market decline).
      the money that they’ve lost in their workplace
      retirement plan, the majority are optimistic,            • Yet, two-thirds would still trust a financial
      saying they will “probably” (47%) or “definitely”          professional for information and guidance on how
      (15%) recoup their losses.                                 to best manage their retirement savings and
                                                                 investments.

3. Investors are becoming more conservative.                    • And for more complicated products, consumers
                                                                  still need and want to talk to advisors. In fact,
   • Self-reported data reveals that a year ago, on
                                                                  66% said their preference for learning more
     average, retirees and pre-retirees had roughly
                                                                  about guaranteed income would be by talking to
     61% of their investable assets in equities vs.
                                                                  a financial professional.
     today’s average of 50%.
   • Moreover, seven in 10 say that being too
     aggressive with your investments is riskier than
     being too conservative. This is in stark contrast to
     just two years ago when respondents were split
     evenly on this matter.
Impact of the Market Crisis on Retirement Preparedness
Research Objectives                                      Profile of Study Participants
Half of Americans say the recent market downturn was     • The total sample focuses on Americans in the most
the “worst economic time of their lives.” This study       critical retirement planning years, and those actually
reveals how Americans are:                                 living in retirement.
1. Reacting to the impact of the crisis on their         • The data throughout this study are segmented by
   retirement prospects                                    employed (n = 500) and retired (n = 501).
2. Planning to rebuild their retirement
3. Reconsidering tools and assistance required to be            GENDER
   successful
                                                                          61%

About the Study                                                                         39%
• Prudential’s study polled 1,001 Americans during
  March/April 2009.
• The survey was administered online and has a margin
                                                                          Male          Female
  of error of ±3.1% at the 95% confidence level.
• Each respondent met the following criteria:
    – Age 45-75                                                 AGE
                                                                                     33%
    – Participates in a defined contribution plan                             28%
    – Has retirement savings of $100,000 or more
                                                                                            19%
    – Primary or joint decision-maker on household                     16%
      financial decisions

                                                                 2%                                2%

                                                                 45-49 50-54 55-59 60-64 65-69 70-75

                                                                INVESTABLE ASSETS

                                                                          32%     34%

                                                                  16%                      14%
                                                                                                   4%

                                                                  $100K- $250K- $500K- $1M-       $2.5M+
                                                                  $250K $500K $1M      $2.5M

Impact of the Market Crisis on Retirement Preparedness                                                          1
More than 8 in 10 Americans feel the emotional
and financial impact of the market crisis
Vulnerabilities have been heightened                       Concessions are being made
• The good news is that despite the market crisis,         • More than half of retired and employed Americans
  only 5% feel “panicked.” Yet, the 59% who have             say the market crisis has forced them to make
  “negative” reactions report portfolio losses of            concessions in their lifestyle.
  36% on average. The challenge now is to take these       • They are spending less, postponing retirement, living
  negative consequences and start the process of             modestly—all in an effort to save more money and
  rebuilding savings in time to provide for a                rebuild their retirement security.
  comfortable retirement.
                                                           • Half of Americans are behind in reaching their goals,
• One-quarter of Americans feel powerless in that they       so suffering market losses has led many to make
  “don’t know what to think about the downturn.” They        immediate shifts in their behavior, with a renewed
  also report significant portfolio losses, at 31% on        focus on protection and preservation.
  average. Clearly, recovery is important for them, too.
                                                           • Retirees are making the most significant
• Those “not affected” were either very smart or lucky,      concessions. In fact, nearly half are living modestly
  as 63% of their assets a year ago were not invested in     or struggling.
  equities, and their losses were limited to just 12%.

     REACTIONS TO THE MARKET CRISIS
     Among Total                                                The impact of the market crisis
                                      Self-reported             on Americans’ financial stability
                                     portfolio losses           Among Total
        Panicked     5%
                                                                54% Say that they’ve had to make
                                                                       concessions in their lifestyle

    Disappointed    36%                                         Among Employed
                               59%          36%                 52% Are behind schedule for
                               Negative
                                                                       their retirement savings goals
                                                                41% May need to postpone retirement
                                                                21% Have already postponed retirement
        Regretful   18%
                                                                Among Retired
                                                                47% Are living modestly or struggling
                               24%           31%
      Don’t know    24%        Don’t know

                               17%          12%
     Not affected   17%        Not affected

2                                                                                           Prudential Four Pillars Series
Retirement security is impacted by market forces
as well as by investor choices and decisions
Outside factors create                                   Personal investment decisions can also
hurdles to saving for retirement                         pose challenges to retirement security
• In this environment, rebuilding retirement savings     • Despite the turmoil, half of Americans have made no
  is challenging. Outside factors—such as market           changes to their investments (52%). Among these
  volatility, inflation, and rising health care costs—     individuals, many do not know what to do and
  influence and maybe even limit the ability to grow       “staying the course” may seem easiest. However,
  savings. Americans recognize these issues as             being successful in the future may require new
  significantly “hurting” their retirement prospects       approaches and strategies.
  at this point in time.                                 • On average, three in 10 pulled money out of equities
• Even in certain areas where Americans see some           as a way of limiting further losses. However, they run
  glimmer of hope, such as income growth and real          the risk of missing out as a potential rebound begins.
  estate, the negative reactions far outweigh the        • Americans who felt negatively affected by the
  positive ones.                                           downturn were most likely to pull money out of the
• Employer contributions to 401(k) plans are clearly       equity market—34% did so.
  the factor that Americans see as most beneficial to
  their retirement prospects at this point in time.
                                                             CHANGES TO RETIREMENT SAVINGS
                                                             AND INVESTMENTS – LAST SIX MONTHS

  THE FACTORS AMERICANS BELIEVE ARE                                  Removed all or some money from equities
  IMPACTING THEIR RETIREMENT PROSPECTS                               Invested more
  Among Total
                                                                     No action

                                          Hurt Helped
   Your employer’s                    10%        42%         29%                         25%         18%
   contribution to 401(k)                                                   34%
                                                                                                     20%
   Your income growth                     41%     28%        19%                         18%
                                                                            18%
   Your job security                       15% 26%
                                                                                                     62%
                                                             52%                         57%
                                                                            48%
   Real estate value                      44% 22%

   Health care costs                      60%     7%        Among                        Don’t        Not
                                                                           Negative                affected
                                                             Total                       know
   Inflation                              62%     7%                                Based on reaction
                                                                                 to the market downturn

   Government                             67%      9%
   policies

   Stock market                           79%      10%

Impact of the Market Crisis on Retirement Preparedness                                                          3
The recession has been a wake-up call for most Americans
Investors vow to be more cautious                          But knowledge and confidence lag
• Prior to the market decline, employed Americans          • Prior to the market crisis, 56% of retirees felt they
  had been primarily focused on asset growth and             had accumulated sufficient assets to last a lifetime.
  accumulation. During the “boom” years, some                Today’s reality is that neither retirees nor those
  thought very little about protecting their assets          employed feel “very” confident their retirement
  against potential market losses.                           savings will be enough.
• Today, more than four in five total respondents regret   • While Americans understand the importance of
  not being better protected and say that now more           making their money last in retirement, many may
  than ever they are more cautious with their retirement     lack the experience and product knowledge to be
  assets.                                                    successful.
• The market decline has inspired individuals to           • For example, among retired Americans who are very
  rethink their personal responsibility to plan for          knowledgeable about financial issues, 41% are very
  retirement, and to choose effective financial              confident their assets will last, compared to only 6%
  products.                                                  of retirees who have little or no financial knowledge.

     FEELINGS ABOUT IMPACT OF MARKET                              CONFIDENT THAT SAVINGS
     CRISIS ON RETIREMENT SAVINGS                                 WILL LAST THROUGH RETIREMENT
     Among Total
                                                                     Very confident           Somewhat confident

      “I wish my assets had been better
                                                                   15%                               22%
        protected from market losses”
                                                                                        56%
         Strongly agree     Somewhat agree

             42%               44%           86%                   63%                               55%
                                                                                        39%

      “I am more cautious now with my                            Post-Crisis          Pre-Crisis   Post-Crisis
     retirement assets than ever before”                         Employed                     Retired

         Strongly agree     Somewhat agree

           35%                48%            83%             IMPACT OF FINANCIAL KNOWLEDGE ON CONFIDENCE
                                                             THAT SAVINGS WILL LAST THROUGH RETIREMENT
                                                             % Very Confident

                                                             Based on
                                                             Financial
                                                             Knowledge               Employed           Retired

                                                             Very               35%
                                                             knowledgeable      41%

                                                             Somewhat           19%
                                                             knowledgeable      11%

                                                             Not                5%
                                                             knowledgeable      6%

4                                                                                               Prudential Four Pillars Series
Investors are becoming more conservative
Most are shying away from                                         Many are not quite sure of strategy
aggressive portfolios                                             • Less than one in five employed Americans feel
• The market turmoil has caused many to shift to a                  “very” confident about their investment approach
  more conservative strategy. On average, only one in               for retirement. And many are not sure they’ll be able
  five expect their investment behavior over the next               to grow back the money they’ve lost in their defined
  five years to be “more aggressive.”                               contribution plan—38% say “no” and 47% answer
• In fact, today, 68% feel investing too aggressively               “probably” rather than a definitive “yes.”
  is the greater risk, versus 50% two years ago.                  • Investors in and near retirement are searching for a
• More evidence of this shift to more conservative                  cure. While being conservative for the interim may
  investment behaviors include the following points                 make investors feel somewhat safer, they may not
  (not charted):                                                    achieve the growth they need nor have the income
                                                                    necessary to last throughout their retirement.
     – 52% say they hesitate to invest more in stocks
       and mutual funds right now despite future                  • Retirees especially are looking for opportunities for
       growth opportunity.                                          growth. In fact, 73% say they are looking for new
                                                                    ways to grow their assets (not charted). Yet they do
     – Assets held in equities declined from 62% a year
                                                                    recognize a need to balance growth opportunities
       ago to 50% today.
                                                                    with principal protection.
     – When pre-retirees did reallocate 401(k) assets,
       9 in 10 moved to more conservative investments.
                                                                       CONFIDENT IN MAKING THE RIGHT
                                                                       RETIREMENT INVESTMENT DECISIONS

 ANTICIPATED INVESTMENT                                                   Very confident        Somewhat confident
 BEHAVIOR FOR NEXT 5 YEARS

    More aggressive        More conservative         Don’t know                  18%
                                                                                                 24%
  Employed

      24%                   50%                 26%

  Retired                                                                        71%
                                                                                                 64%
   17%                 47%                     36%

                                                                               Employed         Retired

  WHAT IS THE GREATER RISK IN                                            CONFIDENT THAT DC PLAN ASSETS
  INVESTING FOR RETIREMENT?                                              WILL GROW BACK
                                                                         Based on employed Americans
      Too conservative        Too aggressive

  2009
                                                                                           Definitely
                                                                                             15%
       32%                          68%                                            No
                                                                                  38%
  2007
                                                                                           Probably
            50%                       50%
                                                                                             47%

Impact of the Market Crisis on Retirement Preparedness                                                                      5
Retirement income guarantees
become more important in a volatile market
Creating sufficient income while                                Investment guarantees to support
maintaining asset levels is a challenge                         future income become important
• One-third of retirees (32%) are funding their                 • 42% have a positive opinion about investment
  retirement primarily by drawing down their savings.             products that offer guarantees as a means of
  For this population, preservation of assets may be              helping to secure their future.
  challenged. Without a significant market recovery,            • Only 22% had negative feelings toward investment
  they may deplete their assets sooner than expected.             guarantees.
• Three in five employed Americans expect their                 • However, 36% did not know enough about these
  primary source of retirement income will be their own           options to state an opinion. Education and advice are
  personal savings. They have more time to catch up,              critical.
  yet few are confident they will be able to save enough        • Close to one-third of Americans consider the most
  and preserve accumulated assets in retirement (18%).            important guarantee to be a lifetime income
• For both populations, financial knowledge has a                 guarantee.
  significant impact on confidence in being able to
  meet critical retirement planning needs.
                                                                  ATTITUDE TOWARD
                                                                  GUARANTEED INVESTMENT
                                                                  PRODUCTS                         Negative
HOW AMERICANS ARE SUPPORTING (OR EXPECT TO
                                                                  Among Total                       22%
SUPPORT) THEIR INCOME NEEDS IN RETIREMENT
                                                                                                                  Positive
    Gradually drawing          Living primarily off of Social                                                      42%
    down personal              Security and/or pension,                                               Neutral
    retirement savings         while preserving as much                                                36%
                               savings as possible
Employed
              61%                        39%
 Retired
        32%                      68%                              WHAT DO YOU FEEL WOULD BE THE MOST
                                                                  IMPORTANT FEATURE FOR YOU TO HAVE IN
                                                                  MANAGING YOUR SAVINGS FOR RETIREMENT?
                                                                                                       Employed Retired
IMPACT OF FINANCIAL KNOWLEDGE ON CONFIDENCE
IN MAKING THE RIGHT RETIREMENT DECISIONS                           Guaranteed lifetime income
% Very Confident                                                   from your retirement savings          31%           29%
                   Among
Based on                                                           Flexibility how and when you
Financial            Employed – Savings and planning               take retirement income                16%           15%
Knowledge            Retired – Generating income for life
                                                                   Guaranteed minimum
                                                                   annual income                         17%           13%
Very               43%
knowledgeable      46%
                                                                   Guaranteed income to a
                                                                   spouse after the retiree’s death       8%           13%
Somewhat           14%
knowledgeable      21%
                                                                   Opportunities for increasing
                                                                   guaranteed income amount               7%            9%
Not                4%                                              by locking in market gains
knowledgeable      6%
                                                                   Guaranteed protection of principal 6%                9%
                   18%
Total              24%

6                                                                                                 Prudential Four Pillars Series
More than 8 in 10 employed think guaranteed investment products
could be a good fit for a portion of their retirement portfolio
Guarantees viewed as a good fit                             HOW CONSUMERS FEEL GUARANTEED PRODUCTS
                                                            WOULD FIT INTO THEIR PORTFOLIO
• One in five are convinced of the importance of
  investment guarantees, saying it would be a                   A perfect                               14%
                                                                addition to         22%
  “perfect addition” to their portfolio. A large majority       my portfolio
  say it would be at least “nice to have.”
                                                                                                        54%
                                                                                                                      68%
• Most would not seek guarantees for 100% of their              Nice to                       83%
                                                                have in             61%
  portfolios. Typically, Americans say they would want          my portfolio
  to protect about 30% of assets.
                                                                I don’t think
• The majority are willing to consider investment               I need it in                            32%
  guarantees—approximately six in 10 say they would             my portfolio        17%
  be at least somewhat likely to consider guaranteed                             Employed              Retired
  products. Interest levels are high among employed
  Americans as well as retirees.                                                   32%                   29%
                                                                          Percentage of portfolio for which investors
• These guarantees are of interest even among those                         feel guarantees would be appropriate
  who feel ahead of schedule in saving for retirement or
  who already have other sources of retirement income.
  For example, 64% of investors with a pension are          VEHICLES THROUGH WHICH INVESTORS SHOW
  willing to consider guarantees for a portion of their     LIKELIHOOD TO CONSIDER GUARANTEED FEATURES
                                                            Among Total
  non-pension retirement assets (not charted).
                                                                          Very likely      Somewhat likely
                                                            Within a variable annuity
More scenarios for acquiring guarantees
                                                                 18%                        43%                   61%
• Likelihood to consider guarantees appears to be
  equally high no matter which avenue presented to           As option in 401(k) plan
  investors—whether it be directly through a variable            20%                        39%                  59%
  annuity or within a 401(k) plan.
                                                            As rollover of 401(k) assets
• This interest in guarantees in the aftermath of the
  crisis shows investors are open to considering new             21%                        40%                   61%
  product solutions and that many consumers
  appreciate the potential value of guarantees.
• In fact, half said that in concept they would pay
                                                            HOW INVESTMENT BEHAVIORS MIGHT CHANGE
  “extra” for an add-on to an investment product if it
                                                            IF PROTECTED BY GUARANTEED PRODUCTS
  could guarantee income, growth, and protection of
                                                                            Definitely      Probably
  principal (not charted).
                                                                                               Choose more aggressive
                                                              Put some money in or            investments with greater
                                                             back in the stock market            potential for return
The protection of guarantees could steer                          76%
investors back into the market                                                                    63%
                                                                  19%           61%
• Many would consider venturing into the equity market                                            17%         49%
  again if guarantees were in place.                                            13%
                                                                                                                 9%
• Guarantees would also encourage many to invest less
                                                                  57%
  conservatively to give themselves a better chance to                          48%               46%         40%
  rebuild their retirement savings.

                                                                Employed       Retired          Employed     Retired

Impact of the Market Crisis on Retirement Preparedness                                                                      7
Advisors will play a critical role in helping
consumers discover options for recovery
Consumers take more control                                 Two-thirds still turn to their advisor
• After experiencing the market decline, consumers          • For more complicated products in particular,
  recognize a need to become more responsible for             consumers need and want to talk to advisors. In fact,
  their own retirement planning.                              roughly two-thirds of Americans said one of their top
• Advisors are still critical; however, advisors face the     choices for learning more about guaranteed variable
  task of rebuilding consumer trust.                          annuities would be talking to a financial professional.

• While consumers typically do not blame advisors for       • A close second is the Internet, which in many cases
  the market downturn, trust going forward is an issue.       would be used in preparation for meeting face-to-face
                                                              with an advisor.

DEGREE OF TRUST CONSUMERS HAVE IN THEMSELVES                Many would also consider using
AND THEIR ADVISOR FOR RETIREMENT GUIDANCE
Among Total
                                                            new or additional advisors
                                                            • Consumers may be less loyal to current advisors than
    Definitely      Somewhat       No                         they had been. For example, 78% said they would
                                                              consider using a financial professional other than
Me
                                                              their own if interested in a guaranteed retirement
              58%                       35%         7%        income product that was not available from their
                                                              current advisor.
Financial Professional

       28%                40%               32%             LEARNING MORE ABOUT GUARANTEED PRODUCTS
                                                               Ranked as #1 choice       Ranked as #2 or #3 choices

                                                            Employed
                                                                Talk with
LIKELIHOOD TO SPEAK WITH AND PURCHASE FROM                        advisor         38%                26%           64%
FINANCIAL PROFESSIONAL OTHER THAN THEIR OWN
Among Total                                                 Use Internet
                                                             to research     24%             32%             56%

                           Very                             Retired
                  Not     likely
                 likely   17%                                   Talk with
                                                                                   44%                 24%           68%
                 22%                                              advisor
                                                            Use Internet
                                                             to research    18%             38%              56%
                 Somewhat likely
                     61%

8                                                                                             Prudential Four Pillars Series
Prudential’s Four Pillars of Retirement
                                 The Four Pillars of Retirement represent the foundation
                                 of retirement security today, from Social Security to
                                 the choices made in retirement. Prudential uses these
                                 pillars as a framework for research reports, press releases
                                 and other information about the retirement issues and
                                 challenges facing Americans today.

                                 SOCIAL          EMPLOYMENT-          PERSONAL          RETIREMENT
                                SECURITY         BASED PLANS           SAVINGS            CHOICES

©2009 The Prudential Insurance Company of America, 751 Broad Street, Newark, NJ 07102-3777. ALL RIGHTS RESERVED. Prudential Financial,
Prudential and the Rock logo are registered service marks of The Prudential Insurance Company of America and its affiliates.
0161269-00001-00                                                                                                             RTLI-D3865
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