Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
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Welcome to your Immunisation Week 2018 Communications Toolkit Immunisation Week 2018 will be held from 30 April to 6 May. The focus of the Week will be on promoting immunisations to older people (ie, influenza, shingles, diphtheria and tetanus) and encouraging immunisation across the lifespan. This toolkit has been designed to help support your Immunisation Week planning and local promotions.
Contents Immunisation Week messages................................................................................. 4 Overarching key messages Older People Pregnancy New resources............................................................................................................... 5 Encouraging regional activity.................................................................................... 6 Tips and ideas Immunisation Week 2018 strategy Programme resources................................................................................................. 7 Programme logos Promotional resources Videos............................................................................................................................... 10 Informational videos and online adverts Digital Assets.................................................................................................................. 11 Banner ads Email Signatures Facebook Content Facebook......................................................................................................................... 14 Why Facebook? What and how often to post? Managing your Facebook posts Thought starters Local Media..................................................................................................................... 16 Advertising using local radio stations Media opportunities Tips for contacting your local media....................................................................... 17 PR activity: media release template........................................................................ 18
Immunisation week messages These messages help support the focus of Immunisation Week, which promotes immunisation to older people and immunisation across the lifespan. We have also prepared a range of additional messages for specific groups – providing several options for flexibility. Overarching key messages • As you get older, the protection from earlier immunisations can begin to wear off. Make sure you’re protected – speak to your doctor about getting the immunisations that are right for you. • Protect yourself and your whānau – make sure you’re all up-to-date with your immunisations. • Immunisation protects everyone, whether you are young, old or in between, and even when you’re pregnant. Talk to your doctor about getting yourself and your whānau protected from serious diseases. • It’s National Immunisation Week, a great time to make sure you and your whānau are on track with your immunisations. It’s our best protection. Older people • Older people are at particular risk of complications from influenza and shingles. If you’re 65 or older, you can be immunised for FREE. Talk to your general practice about getting protected. • Immunisation at age 65 years can protect against influenza, shingles, diphtheria and tetanus. Make sure you’re protected, call your general practice to book your FREE booster immunisations today. • FREE immunisation against shingles is available at age 65, and up to age 80 for a limited time. Shingles can be a serious disease that affects older people. Speak to your family doctor about getting protected. • FREE immunisation against influenza is available for those aged 65 and older. Influenza is a serious disease in older people. Speak to your general practice about getting protected. • As we get older, diseases like influenza and shingles can have a bigger impact on our health. Your general practice can provide FREE immunisations to help keep you well. • Spending time with family, particularly new grandchildren is exciting. Make sure you protect your grandchildren/moko by getting your immunisations up-to-date. Pregnancy • Protecting baby starts in pregnancy. Immunise during pregnancy to help protect your baby from the serious effects of whooping cough and influenza. • Get immunised while pregnant to protect your baby from the serious effects of whooping cough and influenza. It's free and has a proven safety record. Talk to your midwife, nurse or doctor today. 4 • Immunisation Week 2018 Promotional Toolkit
New resources Immunisation earlier Immunisation for during 5 and 65+. nfluenza Older People Pregnancy ogether. Free vaccines to protect against influenza, shingles, tetanus and diphtheria Protecting baby and you from whooping cough and influenza e? diseases it cinating n orised Provider E2540 Immunisation for older people Immunisation during From 1 April, a new resource that encourages pregnancy immunisations for those aged 65+, will be This new resource speaks to the importance available to order from HealthEd. of immunisation during pregnancy and is a This resource includes information on the revision of the existing HE2503 Immunise recommended immunisations to protect against whooping cough. against tetanus, diphtheria, influenza and The resource is tailored for pregnant shingles. The shingles vaccine (Zostavax) women and their families and explains the will be funded from 1 April. immunisations recommended to protect mum and baby against serious diseases such as whooping cough and influenza. It will be available to order from HealthEd in time for Immunisation Week. Immunisation Week 2018 Promotional Toolkit • 5
Encouraging regional activity Tips and ideas • Host an after-hours drop-in immunisation clinic to help people with busy work schedules or family commitments. • Encourage families to think about whether the whole family is protected, when they bring their children in for appointments. • Many older people are unaware that there are now 3 recommended vaccines available free at age 65 years. Encourage those aged 65+ years to receive their booster immunisations to help protect against shingles, influenza, tetanus and diphtheria. • Encourage parents to bring support along to their child’s immunisation appointments. A child’s immunisation appointment can be emotionally stressful for parents. The support of their whānau can help improve the experience. • Spokespeople or trusted community leaders can act as immunisation ambassadors. They can champion the benefits of immunisation and help generate awareness in your community. • Mirroring the key messaging used in the national immunisation campaign can be an effective way to create greater awareness. • Focus on the overall experience, help create a warmer experience during the conversation. Immunisation Week 2018 strategy Online activity will focus on promoting immunisation for older people and encouraging immunisations across the lifespan. The media schedule will be available from 30 March. It is likely to include increased promotions across several channels, such as our existing Facebook and YouTube channels. It will also include targeted contextual and online advertising. 6 • Immunisation Week 2018 Promotional Toolkit
Programme resources Programme logos (low resolution, for online use only) English Logos ‘Our’ best protection ‘Their’ best protection ‘Your’ best protection Black_inversed.png Black_inversed.png Black_inversed.png White_inversed.png White_inversed.png White_inversed.png Te Reo Ma-ori Logos ‘Our’ best protection ‘Their’ best protection ‘Your’ best protection Black_inversed.png Black_inversed.png Black_inversed.png Brand Guidelines and use of artwork Download brand guidelines The value of the national immunisation brand is its consistent application. We share programme artwork so it can support local promotions and maintain brand consistency. National Immunisation Programme Brand Guidelines ines Guidel me Brand Please refer to the National Immunisation Programme Brand Guidelines Program isation Nation al Immun 4.1 The colour National Immunisati system on Programme Brand Guidelines 2.1 r motifs amme Primary program with progr Circula nction ry me colour in conju as a prima Bright yellow to work be used designed e is to unicating is the primary brand colour ic devic comm specifically The gener when used to feature have been ction’. to be used can also be prominently in all commun motifs of ‘prote es are devices are when using creative assets as all material needs to comply with this. circular concept fic devic devices ications. Three rce the ally speci priate, these s. The ry to reinfo cultur e appro round detailing image and the le. Wher t to backg of the Bright yellow SPOT: PANTONE cases ral effec some c peop table for 3955 nt in most PROCESS: or Pacifi and textu C4 M0 Y100 Māori interest accep RGB: R239 eleme so it is K0 National G223 with add nts HTML: EFDF00 B0 to exclusively layout rting eleme National same in the y as suppo examples). Immunisation together ion mainl ry (see A palette Schedule to funct image of colours colours Immunisation desig ned foreground reflect key red by ages and stages in the to be obscu National Immunis CHILDREN ation Schedul e. Gene ric devic used as e a prima ry desig n elem talking ent Programme wEEkS 6 3 5 15 yOUNG ADULTS ADULTS To be , excep t when le. MONTHS MONTHS 4 11 cases i or Pacifi c peop MONTHS yEARS 12 16-18 PROCESS: PANTONE 213 in most Y18 K0 G28 B121 45 HTML: E31C79 y to Māor yEARS PROCESS: PANTONE 3125 Y18 K0 G174 B199 65 HTML: 00AEC7 Brand Guidelines yEARS See the 'Immunisation programme photography' section regarding use C26 M1 Y100 583 K20 specificall G179 B35 HTML: A46B323 yEARS PROCESS: PANTONE 265 Y0 K0 G99 B205 HTML: 9063CD PROCESS: PANTONE 3395 yEARS Y48 K0 SPOT: PANTONE C0 M92 G195 B137 HTML: 00C389 yEARS 299 Y0 K0 C84 M0 G163 B224 HTML: 00A3E0 RGB: R227 151 Y100 K0 G130 B0 HTML: FF8200 C52 M66 PROCESS: PANTONE 1795 SPOT: PANTONE RGB: R210 Y93 K2 RGB: R0 SPOT: G38 B48 SPOT: PANTONE HTML: D22630 RGB: R164 293 Y0 K4 C66 M0 G61 B165 HTML: 003DA5 C86 M8 SPOT: 362 RGB: R144 Y100 K2 G158 B47 HTML: 509E2F RGB: R0 SPOT: PANTONE SPOT: C0 M60 RGB: R255 SPOT: PANTONE C0 M96 RGB: R0 PROCESS: C100 M69 SPOT: PROCESS: RGB: R0 C78 M0 RGB: R80 SPOT: PROCESS: PROCESS: Secondary PROCESS: e colours i devic Māor A limited palette ent of n elem with the primary darker secondary ry desig i. yellow colour. colours and a prima y to Māor gradients of photography outside the programme artwork we provide. used as specificall are designed To be talking to work in contrast when e nt ic devic n eleme Pacif ry desig le. a prima c peop used as 228 Y14 K42 to Pacifi G12 B88 HTML: 890C58 7421 To be Y45 K67 G29 B50 specifically HTML: 651D32 PROCESS: PANTONE 5265 SPOT: PANTONE RGB: R64 Y9 K45 G58 B96 HTML: 403A60 5255 Y15 K72 talking G26 B52 SPOT: PANTONE HTML: 1E1A34 5473 when Y32 K51 G94 B103 HTML: 115E67 C16 M100 5463 Y38 K90 RGB: R137 G39 B45 HTML: 07272D SPOT: PANTONE C18 M100 725 Y100 K55 G63 B22 C86 M83 RGB: R101 HTML: 7D3F16 SPOT: PANTONE 732 Y100 K71 G52 B18 HTML: 623412 C97 M100 SPOT: PANTONE 582 SPOT: PANTONE Y100 K39 RGB: R30 G140 B19 HTML: 8E8C13 C86 M20 378 SPOT: PANTONE Y99 K64 G98 B29 HTML: 59621D RGB: R17 PROCESS: C100 M45 SPOT: SPOT: PANTONE RGB: R7 SPOT: PANTONE PROCESS: RGB: R125 C9 M75 RGB: R98 C16 M69 PROCESS: C25 M9 PROCESS: RGB: R142 C47 M11 RGB: R89 PROCESS: PROCESS: PROCESS: PROCESS: Contact Robyn if you have brand queries. PROCESS: Immunisation Week 2018 Promotional Toolkit • 7
Following is a collection of immunisation banners and resources that you may wish to include in your promotional activity. Pull-up banner Protect Pull-up banners can be a great visual cue for parents and a your baby Immunise during pregnancy reminder of the primary immunisation milestones. Click below to to protect your baby against whooping cough and influenza download print ready files. It’s free • Immunise on time banner (with space for DHB Logo) • Immunise on time banner (Non-DHB Logo) • Protect your baby (with space for DHB Logo) Talk to your midwife, doctor or nurse health.govt.nz/immunisation • Protect your baby (Non-DHB Logo) T-shirts To print promotional t-shirts for your clinic, click here for the artwork and mock ups. Balloons To print promotional balloons for your clinic, click here for the artwork and mock ups. 8 • Immunisation Week 2018 Promotional Toolkit
Bunting To print promotional bunting for your clinic or exhibit, click here for the artwork. Pregnancy Immunisation programme photography We can share some of the immunisation photography to support regional immunisation promotions provided it is used within the brand guidelines, and is compliant with the terms of the talent agreements. To request an immunisation programme image, email Robyn and specify the age group you would like photography for and the settings you would like to use it in. Resources on HealthEd To order free immunisation resources for your region, visit HealthEd. Is your child Protecting Most tions Has your immunisa for are FREE starting school? under 18s* baby starts in teen missed any Make sure their immunisations are up-to-date pregnancy immunisations? Get immunised while Immunisation helps protect your child against pregnant. It helps protect serious diseases like measles, whooping baby from the serious cough and most cancers caused by HPV. effects of whooping cough and influenza. Immunisation helps protect It’s free, recommended, You can catch up on children from and has a proven safety immunisations here. serious diseases record. that can spread quickly in schools. Talk to your midwife, Talk to us today. Check your child’s nurse or doctor today. Well Child Book, and call 1 More info at immunise.govt.nz Immunisation your GP to book any catch-up immunisations. is FREE and 0800 IMMUNE (466 863). * HPV immunisation is funded for all aged 9-26 years; MMR immunisation is funded for all born from 1 January 1969. If a disease outbreak occurs, like measles, your child could be excluded from school until you can show proof of vaccination. This poster is available from www.healthed.govt.nz or the Authorised Provider at your local DHB. Revised July 2017. Code HE1108 This resource is available from healthed.govt.nz or the Authorised Provider at your DHB. Feb 2016. HE2504 This resource is available from healthed.govt.nz or the Authorised Provider at your DHB. Feb 2017. HE2501 Immunisation Week 2018 Promotional Toolkit • 9
Videos We have created the following videos for you to use in promoting the importance of immunisation. Click on the images below to download a video or advert, or alternatively visit the Ministry of Health's YouTube channel. Informational videos Immunisation and Why immunise? Immunise during how it works pregnancy (video in April) Online adverts Chance Serious One less worry Be on time Community immunity On-time immunisation 10 • Immunisation Week 2018 Promotional Toolkit
Digital assets Banner ads We have created the following digital assets for you to use in promoting immunisation. Pregnancy Infant 15 months Download Download Download 4-year-olds Whānau Teen catch-up Download Download Download MMR MMR catch-up Older People Download Download Download Immunisation Week 2018 Promotional Toolkit • 11
Animated banner ads Email signatures Include one of these in your work email signature to help raise awareness. Pregnancy Whānau Starting school Teens catch-up Older people 12 • Immunisation Week 2018 Promotional Toolkit
Facebook content eg, cover images, static posts Pregnancy Wha-nau 4-year-olds Teens catch–up Older people Immunisation for Older People Immunisation at age 65 can protect against influenza, shingles, diphtheria and tetanus. Immunisation Week 2018 Promotional Toolkit • 13
Facebook Why Facebook? Facebook can be a great tool for connecting with your audience. If you have a Facebook page for your local area, it can help you promote immunisation and engage with your community. Facebook is used by more than 80% of Kiwis every week. You can either post on your own Facebook page or ask other organisations with Facebook pages to post content on your behalf. What and how often to post? The types of content you can add to Facebook are: • text posts (but we recommend using sparingly) • images with text (these typically perform better than text-only posts. HPA has provided sample images for your use) • GIFs (animated images) • videos (work really well as they auto play in timelines and encourage engagement. HPA has provided a selection of video adverts for your use) • sharing posts from other pages. It’s a good idea to use a variety of content to keep your audience interested and engaged. Managing your Facebook posts • Include a ‘call to action’ eg, ‘Call your family doctor or nurse to learn more’ or ‘Immunisation is free, book your child’s catch-up immunisation today’. • It’s important to moderate and/or respond to comments in a timely manner. We recommend checking your Facebook page at least once a day in case any important comments or messages need a response. • Consider boosting some posts to increase your audience reach. Instructions on how to boost a post are available here. Immunisation can be a contentious topic as people may have strong views about it within your community. If you choose to use Facebook as part of your communication strategy, it’s important to moderate your posts. We recommend that you encourage positive dialogue and ensure that you have the necessary resource to actively monitor engagement. 14 • Immunisation Week 2018 Promotional Toolkit
Thought starters • Work with your DHB communications team. • Ensure your Facebook page has written guidelines for people commenting on your page and the standards that will be used for moderating comments (it’s in the about section of your page) • Write content in a way that reflects well on your organisation, use positive statements and non- judgemental messaging eg, ‘Protect your whānau from the serious effects of preventable diseases – immunisation is recommended, and it’s FREE.’ • Asking questions can be a great way to promote engagement or create cut-through. Use empowering messages eg, ‘Is your child starting school soon? Immunisation helps protect children against serious diseases. Make sure their immunisations are up-to-date.’ • Promoting immunisation as the best way to protect your whānau against the risk of serious disease is a positive way to empower parents eg, ‘Immunisation is the best protection for your child and it’s available for free.’ or ‘By immunising your child, you can give them the best protection.’ • Provide clear/robust information for parents who want to learn more about immunisation. Benefit statements can also be effective eg, ‘The benefits of immunisation far outweigh the potential risk, to find out more visit: health.govt.nz/immunisation or call your family doctor or nurse.’ • Promoting credible sources of information can help inform parents who want to learn more about immunisation. Trusted sources include the Ministry of Health, your regional DHB website or the Immunisation Advisory Centre (IMAC) eg, ‘If you want to speak directly with an immunisation expert, you can call 0800 IMMUNE free. • It can be challenging promoting immunisation on social media as people can have very different opinions about immunisation. If a comment thread becomes negative, it’s important to moderate the dialogue quickly eg, “Kia ora, this page is here to help those who want to learn more about immunisation. Please be considerate of others when posting on this page.” • If heckling or hate speech occurs on your post then take action quickly in line with your moderation guidelines. Consider hiding comments or banning the offending user from your page. • You can prevent foul language on your page by using the profanity filter. To set this up, select: Settings > General > Page moderation • From 1 April, shingles will be funded for those aged 65 years, with extended availability for those aged 66 to 80 years until 1 April 2020. As this is a new Schedule change, it would be a good message to share with your community. Here’s a sample post for use on Facebook: Older people are at particular risk of complications from influenza and shingles. If you’re 65 years or older, you can be immunised for free. Talk to us about getting protected. Immunisation Week 2018 Promotional Toolkit • 15
Local media Talk with your DHB Communications team about opportunities for local promotion that leverage the national campaign. Advertising using local radio stations Advertising immunisation messages on local radio stations can be a great way to connect with a local audience. It can be a platform to reach families and key influencers to promote immunisation. Many stations offer a promotional mix including adlibs (presenter comments) or additional promotion on their social media sites, so it can be a cost-effective way to increase immunisation awareness. The national immunisation programme budget for radio advertising is modest and is not included in our year-round promotional strategy, so we recommend you run your own promotion/PR in local media. Below are some tips for creating media opportunities. Media opportunities If you have a lot of experience interacting with journalists and media outlets, you can skip this section. If you want to brush up your skills and get your organisation and your messages into the media, here are some handy tips. Local print media: these include daily newspapers, online newspapers, or the free weekly community papers. You can get your information into the newspaper via a media release, a story or interview that the journalist prepares, a letter to the editor or by contributing to a column. Local family stories of immunisation (peer to peer acceptance): a way to elevate the seriousness of serious preventable diseases. Local broadcast media: these can include regional television and radio (commercial, community, Iwi, Pacific and student) channels. 16 • Immunisation Week 2018 Promotional Toolkit
Tips for contacting your local media Work with your DHB Commuinication team. Here’s some things that you could think about with them: • Determine the news item and the right local ‘angle’ – what angle can you take to make a story interesting – what is new, unusual, going to happen? Who will be there? • Create a photo opportunity with local people – line up a local family, sports personality, or community leader who is willing to speak with media to promote the benefits of immunisation or speak about their personal experience of a vaccine-preventable disease. Make sure they understand the key messages you want to communicate. • Draft a media release – we have drafted a ‘swiss cheese’ style media release (see page 18) that has holes in it which you can tailor to suit your region. We have provided key messages for you to use. • Make initial contact with the local newspaper and/or radio station – consider which presenter or reporter may be more interested in promoting your activity. It’s best to phone a week or two beforehand – this gives the reporter plenty of time to organise the story. Contact a range of media outlets to help increase your campaign reach. For radio you can contact NZME, Mediaworks, Māori Media Network and Pacific broadcasters, and for newspaper contact Fairfax and NZME. • Follow up – once you’ve spoken to the presenter or reporter, email them your media release or key messages. • Appoint a spokesperson – the spokesperson will need to know the details of the campaign and the key messages and they will need to be readily available to take media calls. Have your key messages prepared and be able to express them clearly. The spokesperson will need to keep their answers brief and to the point. Try not to reel off lots of facts and figures - personal stories or experiences are more likely to interest an audience. Immunisation Week 2018 Promotional Toolkit • 17
PR activity: media release template This draft release allows you to tailor it for your own local media. We encourage you to include any local stories or photos you may have to enrich your communications approach. Content will be available in April. 18 • Immunisation Week 2018 Promotional Toolkit
Contact details If you have any queries about this material, please contact us: Health Promotion Agency Leonie Brunt Senior Advisor, Child and Family Health - Immunisation 04 9170243 l.brunt@hpa.org.nz Robyn Buckley Marketing Account Lead, Immunisation 04 9170741 r.buckley@hpa.org.nz IM057 | MAR 2018
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