Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency

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Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
Immunisation Week 2018:
30 April to 6 May
Communications Toolkit
Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
Welcome to your Immunisation Week 2018
Communications Toolkit

Immunisation Week 2018 will be held from 30 April to 6 May.
The focus of the Week will be on promoting immunisations to
older people (ie, influenza, shingles, diphtheria and tetanus) and
encouraging immunisation across the lifespan.
This toolkit has been designed to help support your Immunisation
Week planning and local promotions.
Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
Contents

Immunisation Week messages................................................................................. 4
Overarching key messages
Older People
Pregnancy

New resources............................................................................................................... 5
Encouraging regional activity.................................................................................... 6
Tips and ideas
Immunisation Week 2018 strategy

Programme resources................................................................................................. 7
Programme logos
Promotional resources

Videos............................................................................................................................... 10
Informational videos and online adverts

Digital Assets.................................................................................................................. 11
Banner ads
Email Signatures
Facebook Content

Facebook......................................................................................................................... 14
Why Facebook? What and how often to post?
Managing your Facebook posts
Thought starters

Local Media..................................................................................................................... 16
Advertising using local radio stations
Media opportunities

Tips for contacting your local media....................................................................... 17

PR activity: media release template........................................................................ 18
Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
Immunisation week messages

  These messages help support the focus of Immunisation Week, which promotes immunisation to
  older people and immunisation across the lifespan. We have also prepared a range of additional
  messages for specific groups – providing several options for flexibility.

  Overarching key messages
  •    As you get older, the protection from earlier immunisations can begin to wear off. Make sure
       you’re protected – speak to your doctor about getting the immunisations that are right for you.
  •    Protect yourself and your whānau – make sure you’re all up-to-date with your immunisations.
  •    Immunisation protects everyone, whether you are young, old or in between, and even when you’re
       pregnant. Talk to your doctor about getting yourself and your whānau protected from serious
       diseases.
  •    It’s National Immunisation Week, a great time to make sure you and your whānau are on track with
       your immunisations. It’s our best protection.

  Older people
  •    Older people are at particular risk of complications from influenza and shingles. If you’re 65 or older,
       you can be immunised for FREE. Talk to your general practice about getting protected.
  •    Immunisation at age 65 years can protect against influenza, shingles, diphtheria and tetanus. Make
       sure you’re protected, call your general practice to book your FREE booster immunisations today.
  •    FREE immunisation against shingles is available at age 65, and up to age 80 for a limited time.
       Shingles can be a serious disease that affects older people. Speak to your family doctor about
       getting protected.
  •    FREE immunisation against influenza is available for those aged 65 and older. Influenza is a serious
       disease in older people. Speak to your general practice about getting protected.
  •    As we get older, diseases like influenza and shingles can have a bigger impact on our health. Your
       general practice can provide FREE immunisations to help keep you well.
  •    Spending time with family, particularly new grandchildren is exciting. Make sure you protect your
       grandchildren/moko by getting your immunisations up-to-date.

  Pregnancy
  •    Protecting baby starts in pregnancy. Immunise during pregnancy to help protect your baby from
       the serious effects of whooping cough and influenza.
  •    Get immunised while pregnant to protect your baby from the serious effects of whooping cough
       and influenza. It's free and has a proven safety record. Talk to your midwife, nurse or doctor today.

4 • Immunisation Week 2018 Promotional Toolkit
Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
New resources

                                                                             Immunisation
earlier
                   Immunisation for                                          during
5 and 65+.

nfluenza
                   Older People                                              Pregnancy
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                   tetanus and diphtheria                                    Protecting baby and you from
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                  Immunisation for older people                            Immunisation during
                  From 1 April, a new resource that encourages
                                                                           pregnancy
                  immunisations for those aged 65+, will be                This new resource speaks to the importance
                  available to order from HealthEd.                        of immunisation during pregnancy and is a
                  This resource includes information on the                revision of the existing HE2503 Immunise
                  recommended immunisations to protect                     against whooping cough.
                  against tetanus, diphtheria, influenza and               The resource is tailored for pregnant
                  shingles. The shingles vaccine (Zostavax)                women and their families and explains the
                  will be funded from 1 April.                             immunisations recommended to protect
                                                                           mum and baby against serious diseases such
                                                                           as whooping cough and influenza. It will be
                                                                           available to order from HealthEd in time for
                                                                           Immunisation Week.

                                                                                              Immunisation Week 2018 Promotional Toolkit • 5
Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
Encouraging regional activity

  Tips and ideas
  •    Host an after-hours drop-in immunisation clinic to help people with busy work schedules
       or family commitments.
  •    Encourage families to think about whether the whole family is protected, when they bring their
       children in for appointments.
  •    Many older people are unaware that there are now 3 recommended vaccines available free at age
       65 years. Encourage those aged 65+ years to receive their booster immunisations to help protect
       against shingles, influenza, tetanus and diphtheria.
  •    Encourage parents to bring support along to their child’s immunisation appointments. A child’s
       immunisation appointment can be emotionally stressful for parents. The support of their whānau
       can help improve the experience.
  •    Spokespeople or trusted community leaders can act as immunisation ambassadors. They can
       champion the benefits of immunisation and help generate awareness in your community.
  •    Mirroring the key messaging used in the national immunisation campaign can be an effective way
       to create greater awareness.
  •    Focus on the overall experience, help create a warmer experience during the conversation.

  Immunisation Week 2018 strategy
  Online activity will focus on promoting immunisation for older people and encouraging immunisations
  across the lifespan.
  The media schedule will be available from 30 March. It is likely to include increased promotions across
  several channels, such as our existing Facebook and YouTube channels. It will also include targeted
  contextual and online advertising.

6 • Immunisation Week 2018 Promotional Toolkit
Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
Programme resources

Programme logos (low resolution, for online use only)
English Logos

‘Our’ best protection             ‘Their’ best protection            ‘Your’ best protection

   Black_inversed.png                Black_inversed.png                 Black_inversed.png
   White_inversed.png                White_inversed.png                 White_inversed.png

Te Reo Ma-ori Logos

‘Our’ best protection             ‘Their’ best protection            ‘Your’ best protection

   Black_inversed.png                Black_inversed.png                 Black_inversed.png

Brand Guidelines and use of artwork
Download brand guidelines
The value of the national immunisation brand is its consistent application.
We share programme artwork so it can support local promotions and maintain
brand consistency.                                                                                                                                                                                                                    National Immunisation Programme Brand Guidelines

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Contact Robyn if you have brand queries.
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                                                                    Immunisation Week 2018 Promotional Toolkit • 7
Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
Following is a collection of immunisation banners and resources that you may wish to include in your
  promotional activity.

   Pull-up banner
                                                                                          Protect
   Pull-up banners can be a great visual cue for parents and a                            your baby
                                                                                          Immunise during pregnancy

   reminder of the primary immunisation milestones. Click below to
                                                                                          to protect your baby against
                                                                                          whooping cough and influenza

   download print ready files.                                                                It’s
                                                                                             free

   •    Immunise on time banner (with space for DHB Logo)
   •    Immunise on time banner (Non-DHB Logo)
   •    Protect your baby (with space for DHB Logo)                                       Talk to your midwife, doctor or nurse
                                                                                          health.govt.nz/immunisation

   •    Protect your baby (Non-DHB Logo)

  T-shirts
  To print promotional t-shirts for your clinic,
  click here for the artwork and mock ups.

  Balloons
  To print promotional balloons for your clinic,
  click here for the artwork and mock ups.

8 • Immunisation Week 2018 Promotional Toolkit
Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
Bunting
To print promotional bunting for your clinic or
exhibit, click here for the artwork.                                                                                                                                                                                                                                                                                                                                                                                                                                                Pregnancy

Immunisation programme photography
We can share some of the immunisation photography to support regional immunisation
promotions provided it is used within the brand guidelines, and is compliant with the terms
of the talent agreements.
To request an immunisation programme image, email Robyn and specify the age group you would
like photography for and the settings you would like to use it in.

Resources on HealthEd
To order free immunisation resources for your region, visit HealthEd.

Is your child                                                                                                                                                     Protecting
                                                                                                                                                                                                                                                                                                                                                                                                               Most
                                                                                                                                                                                                                                                                                                                                                                                                                    tions

                                                                                                                                                                                                                                                                                                              Has your
                                                                                                                                                                                                                                                                                                                                                                                                           immunisa for
                                                                                                                                                                                                                                                                                                                                                                                                            are FREE

starting school?
                                                                                                                                                                                                                                                                                                                                                                                                             under 18s*

                                                                                                                                                                  baby starts in                                                                                                                              teen missed any
Make sure their immunisations are up-to-date
                                                                                                                                                                  pregnancy                                                                                                                                   immunisations?
                                                                                                                                                                  Get immunised while                                                                                                                         Immunisation helps protect your child against
                                                                                                                                                                  pregnant. It helps protect                                                                                                                  serious diseases like measles, whooping
                                                                                                                                                                  baby from the serious
                                                                                                                                                                                                                                                                                                              cough and most cancers caused by HPV.
                                                                                                                                                                  effects of whooping
                                                                                                                                                                  cough and influenza.
Immunisation
helps protect
                                                                                                                                                                  It’s free, recommended,                                                                                                                     You can catch up on
children from
                                                                                                                                                                  and has a proven safety                                                                                                                     immunisations here.
serious diseases                                                                                                                                                  record.
that can spread
quickly in schools.                                                                                                                                               Talk to your midwife,                                                                                                                       Talk to us today.
Check your child’s
                                                                                                                                                                  nurse or doctor today.
Well Child Book, and call                                         1                                                                                               More info at immunise.govt.nz
                                                                                                                       Immunisation
your GP to book any catch-up
immunisations.
                                                                                                                       is    FREE                                 and 0800 IMMUNE (466 863).                                                                                                                  * HPV immunisation is funded for all aged 9-26 years;
                                                                                                                                                                                                                                                                                                                MMR immunisation is funded for all born from
                                                                                                                                                                                                                                                                                                                1 January 1969.

        If a disease outbreak occurs, like measles, your child could be excluded from school until you can show proof of vaccination.

                                                                                                      This poster is available from www.healthed.govt.nz or the
                                                                                                      Authorised Provider at your local DHB. Revised July 2017.
                                                                                                                                                Code HE1108

                                                                                                                                                                                                  This resource is available from healthed.govt.nz or the Authorised Provider at your DHB. Feb 2016. HE2504                                                           This resource is available from healthed.govt.nz or the Authorised Provider at your DHB. Feb 2017. HE2501

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Immunisation Week 2018 Promotional Toolkit • 9
Immunisation Week 2018: 30 April to 6 May - Communications Toolkit - Health Promotion Agency
Videos

We have created the following videos for you to use in promoting the importance of immunisation.
Click on the images below to download a video or advert, or alternatively visit the Ministry of Health's
YouTube channel.

Informational videos
Immunisation and                                  Why immunise?           Immunise during
how it works                                                              pregnancy (video in April)

Online adverts
Chance                                                       Serious

One less worry                                               Be on time

Community immunity                                           On-time immunisation

10 • Immunisation Week 2018 Promotional Toolkit
Digital assets

Banner ads
We have created the following digital assets for you to use in promoting immunisation.

Pregnancy                          Infant                            15 months

Download                           Download                          Download

4-year-olds                        Whānau                            Teen catch-up

Download                           Download                          Download

MMR                                MMR catch-up                      Older People

Download                           Download                          Download

                                                                        Immunisation Week 2018 Promotional Toolkit • 11
Animated banner ads

Email signatures
Include one of these in your work email signature to help raise awareness.
Pregnancy

Whānau

Starting school

Teens catch-up

Older people

12 • Immunisation Week 2018 Promotional Toolkit
Facebook content eg, cover images, static posts

Pregnancy                                                     Wha-nau

4-year-olds                                                   Teens catch–up

Older people

               Immunisation for
               Older People
               Immunisation at age 65 can protect against
               influenza, shingles, diphtheria and tetanus.

                                                                          Immunisation Week 2018 Promotional Toolkit • 13
Facebook

  Why Facebook?
  Facebook can be a great tool for connecting with your audience. If you have a Facebook page for
  your local area, it can help you promote immunisation and engage with your community.
  Facebook is used by more than 80% of Kiwis every week. You can either post on your own Facebook
  page or ask other organisations with Facebook pages to post content on your behalf.

  What and how often to post?
  The types of content you can add to Facebook are:
  •    text posts (but we recommend using sparingly)
  •    images with text (these typically perform better than text-only posts. HPA has provided sample
       images for your use)
  •    GIFs (animated images)
  •    videos (work really well as they auto play in timelines and encourage engagement. HPA has
       provided a selection of video adverts for your use)
  •    sharing posts from other pages.
  It’s a good idea to use a variety of content to keep your audience interested and engaged.

  Managing your Facebook posts
  •    Include a ‘call to action’ eg, ‘Call your family doctor or nurse to learn more’ or ‘Immunisation is
       free, book your child’s catch-up immunisation today’.
  •    It’s important to moderate and/or respond to comments in a timely manner. We recommend
       checking your Facebook page at least once a day in case any important comments or messages
       need a response.
  •    Consider boosting some posts to increase your audience reach. Instructions on how to boost a
       post are available here.

      Immunisation can be a contentious topic as people may have strong views about it within your
      community. If you choose to use Facebook as part of your communication strategy, it’s important
      to moderate your posts. We recommend that you encourage positive dialogue and ensure that you
      have the necessary resource to actively monitor engagement.

14 • Immunisation Week 2018 Promotional Toolkit
Thought starters
•   Work with your DHB communications team.
•   Ensure your Facebook page has written guidelines for people commenting on your page and the
    standards that will be used for moderating comments (it’s in the about section of your page)
•   Write content in a way that reflects well on your organisation, use positive statements and non-
    judgemental messaging eg, ‘Protect your whānau from the serious effects of preventable diseases
    – immunisation is recommended, and it’s FREE.’
•   Asking questions can be a great way to promote engagement or create cut-through. Use
    empowering messages eg, ‘Is your child starting school soon? Immunisation helps protect children
    against serious diseases. Make sure their immunisations are up-to-date.’
•   Promoting immunisation as the best way to protect your whānau against the risk of serious disease
    is a positive way to empower parents eg, ‘Immunisation is the best protection for your child and it’s
    available for free.’ or ‘By immunising your child, you can give them the best protection.’
•   Provide clear/robust information for parents who want to learn more about immunisation. Benefit
    statements can also be effective eg, ‘The benefits of immunisation far outweigh the potential risk,
    to find out more visit: health.govt.nz/immunisation or call your family doctor or nurse.’
•   Promoting credible sources of information can help inform parents who want to learn more about
    immunisation. Trusted sources include the Ministry of Health, your regional DHB website or the
    Immunisation Advisory Centre (IMAC) eg, ‘If you want to speak directly with an immunisation
    expert, you can call 0800 IMMUNE free.
•   It can be challenging promoting immunisation on social media as people can have very different
    opinions about immunisation. If a comment thread becomes negative, it’s important to moderate
    the dialogue quickly eg, “Kia ora, this page is here to help those who want to learn more about
    immunisation. Please be considerate of others when posting on this page.”
•   If heckling or hate speech occurs on your post then take action quickly in line with your moderation
    guidelines. Consider hiding comments or banning the offending user from your page.
•   You can prevent foul language on your page by using the profanity filter.
    To set this up, select: Settings > General > Page moderation
•   From 1 April, shingles will be funded for those aged 65 years, with extended availability for those
    aged 66 to 80 years until 1 April 2020. As this is a new Schedule change, it would be a good message
    to share with your community. Here’s a sample post for use on Facebook: Older people are at
    particular risk of complications from influenza and shingles. If you’re 65 years or older, you can be
    immunised for free. Talk to us about getting protected.

                                                                         Immunisation Week 2018 Promotional Toolkit • 15
Local media

  Talk with your DHB Communications team about opportunities for local promotion that
  leverage the national campaign.

  Advertising using local radio stations
  Advertising immunisation messages on local radio stations can be a great way to connect with
  a local audience. It can be a platform to reach families and key influencers to promote immunisation.
  Many stations offer a promotional mix including adlibs (presenter comments) or additional promotion
  on their social media sites, so it can be a cost-effective way to increase immunisation awareness.
  The national immunisation programme budget for radio advertising is modest and is not included
  in our year-round promotional strategy, so we recommend you run your own promotion/PR in local
  media. Below are some tips for creating media opportunities.

  Media opportunities
  If you have a lot of experience interacting with journalists and media outlets, you can skip this section.
  If you want to brush up your skills and get your organisation and your messages into the media, here
  are some handy tips.
  Local print media: these include daily newspapers, online newspapers, or the free weekly community
  papers. You can get your information into the newspaper via a media release, a story or interview
  that the journalist prepares, a letter to the editor or by contributing to a column.
  Local family stories of immunisation (peer to peer acceptance): a way to elevate the seriousness
  of serious preventable diseases.
  Local broadcast media: these can include regional television and radio (commercial, community,
  Iwi, Pacific and student) channels.

16 • Immunisation Week 2018 Promotional Toolkit
Tips for contacting your local media

Work with your DHB Commuinication team. Here’s some things that you could think
about with them:
•   Determine the news item and the right local ‘angle’ – what angle can you take to make a story
    interesting – what is new, unusual, going to happen? Who will be there?
•   Create a photo opportunity with local people – line up a local family, sports personality, or
    community leader who is willing to speak with media to promote the benefits of immunisation
    or speak about their personal experience of a vaccine-preventable disease. Make sure they
    understand the key messages you want to communicate.
•   Draft a media release – we have drafted a ‘swiss cheese’ style media release (see page 18) that has
    holes in it which you can tailor to suit your region. We have provided key messages for you to use.
•   Make initial contact with the local newspaper and/or radio station – consider which presenter
    or reporter may be more interested in promoting your activity. It’s best to phone a week or two
    beforehand – this gives the reporter plenty of time to organise the story. Contact a range of media
    outlets to help increase your campaign reach. For radio you can contact NZME, Mediaworks, Māori
    Media Network and Pacific broadcasters, and for newspaper contact Fairfax and NZME.
•   Follow up – once you’ve spoken to the presenter or reporter, email them your media release or key
    messages.
•   Appoint a spokesperson – the spokesperson will need to know the details of the campaign and the
    key messages and they will need to be readily available to take media calls. Have your key messages
    prepared and be able to express them clearly. The spokesperson will need to keep their answers
    brief and to the point. Try not to reel off lots of facts and figures - personal stories or experiences
    are more likely to interest an audience.

                                                                          Immunisation Week 2018 Promotional Toolkit • 17
PR activity: media release template

  This draft release allows you to tailor it for your own local media. We encourage you to include any local
  stories or photos you may have to enrich your communications approach.

  Content will be available in April.

18 • Immunisation Week 2018 Promotional Toolkit
Contact details
If you have any queries about this material, please contact us:

Health Promotion Agency
Leonie Brunt
Senior Advisor, Child and Family Health - Immunisation
04 9170243
l.brunt@hpa.org.nz

Robyn Buckley
Marketing Account Lead, Immunisation
04 9170741
r.buckley@hpa.org.nz

                                                                  IM057 | MAR 2018
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