IGG Conference Call Meeting Minutes
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IGG Conference Call Meeting Minutes
Date: 5th February 2020 Time & Location 3pm - Conference Call
Chair: Lisa Fahy, CRU
Attendees: Name Location
Lindsay Sharpe, Alice Mooney, Oonagh Delaney, Patrick
RMDS
Moran, Gary McInerney, Alan Smyth
Oisin O’Sullivan CRU
Carl Murphy, Emer Corcoran ESBN
Lizzie Montgomerie Gemserv
Jim Long MRSO
Ben Lambon BGE
Mark Phelan, Sean Doolin Electric Ireland
Ben Fuller Flogas
Cian Fitzgerald Energia
Emma Beirne Panda Power
Caroline Connaughton Prepaypower
Apologies:
Version 1.0
Number
Status
Agenda:
1. General
2. Actions from Previous Call
3. New Conference Call Actions
4. CRU Update
5. Retail Market Design Update
6. MRSO Update
7. ESBN Update
8. De-harmonisation Update
9. Gemserv Update
10. Notice Board Planned Maintenance, Reminders from IGG, etc.
11. AOB
Page 2 of 91 – General
L Fahy requested approval of the previous IGG Minutes of 16th January 2020.
Minutes v1.0 deemed approved.
2. Actions – Previous Conference Call & IGG
L Sharpe provided the Action Item Update:
• 4 – Carried forward Actions from the last IGG.
• 1 – Action logged at the last IGG.
Action Items
1122 Data Sharing Agreement - ESBN to revert with a position on a proposed Data
Sharing Agreement (Action 1118).
Update for ▪ ESBN to provide an update.
CC
Discussion ▪ C Murphy reported that ESBN has just received a marked-up version of the Data
at CC Sharing Agreement from Legal. ESBN will review the marked-up version and hopes to
be in a position to issue v2.0 of the Agreement to the Market next week.
▪ Action to remain open.
Forum Logged: Assigned to: Status: Action Remains Open Due Date: 04.03.2020
IGG ESBN
1129 Low Call Phone Numbers - CRU to contact Com Reg with regard to the changes to
the low call numbers (1890 etc.) which come into effect in 2022
Update for ▪ CRU to provide an update.
CC
Discussion ▪ L Fahy reported that matter will be included in the CRU tender for telephonic services
at CC that is going out in 2020. She doesn’t have a firm timeline for it yet but hopes to have a
better handle on the timeframe for the next IGG. CRU is still working on being on track
for the 2022 date.
▪ Action to remain open.
Forum Logged: Assigned to: CRU Status: Action Remains Open Due Date: 04.03.2020
IGG
Page 3 of 91136 Settlement Month +13 – MRSO to provide additional information on Settlement
Month +13 to MPs via RMDS
Update for ▪ L Sharpe reported that on 31/01/2020 RMDS issued the additional information on this to
CC MPs.
▪ MRSO to provide an update.
Discussion ▪ J Long reported that he raised this matter at a previous IGG at the end of 2019. MRSO
at CC notified MPs of a change in timelines for the dates of the Month+13 settlement whereby
MRSO had to pair back to 369 days which is effectively Month+12 and one week. This
action was taken to see what type of impact this change was having on the data that
MRSO was sending to the Market operator. MRSO looked at four Month+13
Aggregation runs in the live production system, then ran a simulation looking at a full
Month+13 timeframe and compared the differences. This was the information that was
issued to MPs on 31.01.2020 via RMDS. He suggested that MPs who have
issues/questions on this should take them up with their wholesale Market reps and be
relayed at a MOD Committee Meeting.
▪ Action deemed closed.
Forum Logged: Assigned to: Status: Action deemed Closed Due Date: 05.02.2020
IGG MRSO
1137 Revenue Protection Workshop – RMDS to organise a Revenue Protection Workshop
for early 2020 on behalf of ESBN
Update for ▪ L Sharpe reported that at the last IGG there was a request to bring the date for the
CC workshop sooner than the IGG in April. She has since spoken to the Revenue Protection
Manager who is happy to host a standalone workshop in March. The workshop will look
back at the 2019 statistics, the processes in Revenue protection and at the work that
Revenue Protection is doing at the moment. It won’t be looking at any matters that come
about as a knock on from Smart Metering.
Discussion ▪ B Lambon stated that he would like to see smart issues raised at the workshop even if
at CC they are not addressed, and these issues could be referred on.
▪ L Sharpe replied that from speaking to the Revenue Protection Manager, what Revenue
Protection will look like in the smart world in 2021 hasn’t been finally confirmed. It wasn’t
proposed that any smart issues would be covered in a Revenue Protection workshop at
this stage. There would be on opportunity to raise any concerns, thoughts or questions
in relation to what Revenue Protection might look like in the future on the day of the
workshop but doesn’t think that the Revenue Protection team will have any answers to
smart related questions.
▪ Action to remain open.
Forum Logged: Assigned to: Status: Action Remains Open Due Date: 04.03.2020
IGG RMDS
1138 V13.00.00 Release – ESBN to investigate if the sample Market Messages can be
issued to MPs ahead of the due date of March 2020
Update for ▪ Action logged at the last IGG.
CC ▪ ESBN to provide an update.
Discussion ▪ E Corcoran reported that unfortunately ESBN won’t be in a position to issue the sample
at CC Market Messages sooner than the original date of the end of March 2020.
▪ Action deemed closed.
Forum Logged: Assigned to: Status: Action deemed Closed Due Date: 05.02.2020
IGG ESBN
Page 4 of 93. Actions – New Conference Call Actions
1 new Action was logged at the Conference Call.
1139 CoS Registration Date Issue – MRSO to issue to MPs via RMDS details of the CoS
Registration Date issue
Discussion ▪ See Section 6 MRSO Update for details.
at IGG
Forum Logged: CC Assigned to: MRSO Status: NEW Action Due Date:
04.03.2020
4. CRU Update
L Fahy provided the CRU update.
• CRU hopes to publish the Debt Flagging Decision in the next month.
• With regard to the Supplier Handbook, CRU had updated at the last IGG with regard to the
timeframe for compliance for the new requirements. This was subsequently discussed at the ILG
last week. Suppliers at the ILG were keen to be given the opportunity to come back to CRU to flag
their timeframes for approval of the smart requirements e.g. the smart build. They need them
approved sooner rather than later to enable them to progress their builds. Suppliers can update
CRU on their timeframes for when they will have their smart builds ready for approval. CRU will
then liaise with its Customer Affairs Team to ensure that they are resourced up to be able to
approve the smart builds to allow suppliers to kick on with their program developments. MPs
should ask their colleagues to send the timeframes directly to herself. CRU is still making the
distinction between smart builds and the code of practice, so MPs may need to do both things at
one time given that the compliance requirement isn’t there until the smart services go live.
• Gemserv technical readiness – this is CRU’s own technical readiness assessment for the smart
programme. MPs will be aware that questionnaires issued to them, the first being data protection
questionnaire which was issued in January. The second questionnaire focuses on information
security and is due on Friday 07.02.2020. When CRU receives the questionnaires, Gemserv will
work on their report and progress on from that point.
5. Retail Market Design Update
L Sharpe gave the Market Design Update.
Smart Plan on a Page
L Sharpe reported that this plan was outlined at the IGG in January.
The first PQ report, an anonymised version, was issued on 24.01.2020.
Page 5 of 9As per the plan, the webservice draft metadata and json files were issued to MPs on 30.01.2020. RMDS
also issued standard profiles and derived profiles for the MCC16 sites on 29.01.2020.
She reminded MPs to pass them onto the relevant parties within their organisations.
RMDS is on track to issue the reversioned MCRs to MPs on week commencing 16.03.2020.
C Fitzgerald asked if the PQs were issued to the IGG or the ILG Reps.
L Sharpe replied that they were issued to the person who submitted them to RMDS. She will look into this
for Energia and forward a copy onto him.
6. MRSO Update
J Long reported that the MRSO team has highlighted an issue to him which pertains to the CoS Process
and the 010 Registration message that comes in as a result.
There have been examples where 010MMs have come into the system with a customer read date flag
with a read date in the future. This is causing the 010MM to error out and MRSO needs to get intervention
from the IT Team to fix this problem. This could be easily rectified, and he reminded Suppliers to be
careful and send in the correct date.
S Doolin asked if the customer chooses a date down the road, if there is an obligation to allow them to do
so and does this apply to the 010MM.
J Long replied that what S Doolin is referring to is a new registration which is a separate process. These
are CoS live accounts and there are some MPs who instead of using a current date or a date in the past
are using a date in the future which is outside the market processes.
He will put together a note on this matter to send to MPs via RMDS later this week.
A new action was logged: Action 1139 CoS Registration Date Issue – MRSO to issue to MPs via
RMDS details of the CoS Registration Date issue
7. ESB Networks
C Murphy & E Corcoran gave the ESBN update.
V13.00.00
E Corcoran requested that any queries on the MMs and jsons as already outlined by RMDS, should be
sent to ESBN via RMDS.
Use of default Periodic Consumption post Meter Exchange
C Murphy reported that ESBN issued a note to MPs via RMDS on 03.02.2020 on this matter titled Use of
default Periodic Consumption post Meter Exchange.
A fix was applied into production on Monday afternoon 03.02.2020 to prevent this issue happening in the
Page 6 of 9future. ESBN is currently undergoing an analysis to see where this has occurred to date. ESBN hopes to
come back to MPs on this fairly soon with the results of the analysis.
B Lambon reported that BGE sent in a query to ESBN about the reads being captured during the Meter
exchange and ESBN responded that the MMs are still sent. He wants to check if they will be used for
estimated reads.
C Murphy replied that the reading ESBN provides to Suppliers at the meter exchange, is the closing read
and the open read, and these reads are the actual reads. The issue is that in the planned estimates
subsequent to the meter exchange, the reading history is not considered in the calculation of the
subsequent estimate. It is only after new reading history is built up on the meter, where future estimates
will be expected. The closing read is to do with the old meter. The opening read is part of the reading
history of the new meter, but the issue is that there isn’t sufficient space period built up if there is an
estimate provided soon after that read.
L Fahy asked if this is something that would happen in a once off reading after a meter exchange.
C Murphy replied that this will happen until such time that we have built up sufficient reading history for a
particular MPRN. It is the existing design that sees if the register has for example four digits and the meter
was exchanged from a MCC01 to a MCC01. If the new meter had seven digits for example it sees it as
being a non like for like exchange and won’t take forward the whole meter reading history. Say for
example, that the next meter reading is an estimate, that estimate will use the default periodic
consumption, if the next reading is an actual, then that actual will form part of the meter reading. If the next
reading after that is actual, there would usually be an estimate that would be in line with previous
estimates. If the meter exchange happens on 1st January, then we have an actual on 15th January and
then there is an estimate after that, that estimate will still use the default periodic consumption because
the base period isn’t large enough for it to be considered.
The fix that has been applied forces the system to consider the previous reading history for smart
exchanges only. The analysis will see how many MPRNs have been affected and what kind of difference
between what ESBN thinks the estimate should have been versus what it actually is. From that, ESBN will
be able to see if this has already been corrected for an actual read coming in or if it needs to intervene.
This will be corrected as actual reads become available.
8. De-harmonisation Update
L Fahy gave an update on De-harmonisation.
She reported that she has no major update since the last IGG.
CRU has the joint submission in from the Network Companies since last December. CRU’s Network’s
colleagues are taking a look at the submission as well.
C Murphy added that ESBN is working with NIE Networks to look to make available people and slots for
engagement with Suppliers for the end of February. RMDS will send the details on this to Suppliers
shortly.
B Lambon asked if the Network Companies plan to issue their workplans to Suppliers once they have
been approved by the RAs.
L Fahy replied that CRU had not planned to formally approve and issue the workplans to Suppliers.
C Murphy reported that ESBN can look at this. ESBN and NIE Networks want to get the slot in the diary to
meet with Suppliers and if there is any material that they can share in advance then they will do so.
Page 7 of 99. Gemserv Update
L Montgomerie gave the Gemserv update.
There is no major update on the market entry process.
As already mentioned, Gemserv has published the anonymised report for the self-assessment v13.00.00
outcome. Gemserv will be going through the analysis of each Supplier’s PQ with each Supplier individually
and will issue details on this shortly. It was recommended by Gemserv to CRU to undertake this and was
approved by CRU.
Gemserv also recommended that RMDS works with all Suppliers individually to ensure that they are
getting all the help and support that they need going forward. Gemserv is then looking forward to the next
self-assessment.
10. Notice Board: Planned Maintenance, Reminders from IGG etc.
L Sharpe reported that as of yet there are no outages planned for February.
11. AOB
No AOB items were raised.
Next Meetings:
• IGG 4th March 2020 in Belfast.
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