Identity Verification Software Category - FALL 2021 Customer Success Report - FeaturedCustomers
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FALL 2021
Customer Success Report
Identity Verification
Software Category
Identity Verification Software
Category
Identity verification software assists businesses to make sure an
online user or person is genuine. Companies get affirmation about
user identities so they can generate trust online and offline, avert
identity fraud and be in compliance with anti-fraud and privacy
regulations. Multiple departments in an enterprise can use this
system to verify identities.
Human resources staff can utilize it to authenticate a new recruit’s
identity and legal teams can leverage it before replying to user
requests for confidential personal information. You can accomplish
identity verification through methods such as biometric information
like live selfies, photo-based verification of identity documents and
checking on established identity libraries like public records.
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 2Award Levels
Customer Success Report
Ranking Methodology
The FeaturedCustomers Customer Success ranking is based on
data from our customer reference platform, market presence,
MARKET LEADER
web presence, & social presence as well as additional data
Vendor on FeaturedCustomers.com with
aggregated from online sources and media properties. Our
substantial customer base & market
ranking engine applies an algorithm to all data collected to
share. Leaders have the highest ratio of
calculate the final Customer Success Report rankings.
customer success content, content
quality score, and social media presence
The overall Customer Success ranking is a weighted average
relative to company size.
based on 3 parts:
CONTENT SCORE
●
Total # of vendor generated customer references (case studies,
success stories, testimonials, and customer videos)
●
Customer reference rating score
TOP PERFORMER
●
Year-over-year change in amount of customer references on
Vendor on FeaturedCustomers.com with
FeaturedCustomers platform
significant market presence and
●
Total # of profile views on FeaturedCustomers platform resources and enough customer
●
Total # of customer reference views on FeaturedCustomers reference content to validate their vision.
Top Performer's products are highly rated
platform
by its customers but have not achieved
MARKET PRESENCE SCORE the customer base and scale of a Market
●
Leader.
Social media followers including LinkedIn, Twitter, & Facebook
●
Vendor momentum based on web traffic and search trends
●
Organic SEO key term rankings
●
Company presence including # of press mentions
COMPANY SCORE
RISING STAR
●
Total # of employees (based on social media and public
Vendor on FeaturedCustomers.com that
resources)
does not have the market presence of
●
Year-over-year change in # of employees over past 12 months Market Leaders or Top Performers, but
●
Glassdoor ranking understands where the market is going
and has disruptive technology. Rising
●
Venture capital raised
Stars have been around long enough to
establish momentum and a minimum
amount of customer reference content
along with a growing social presence.
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 32021 Customer Success Awards
Check out this list of the highest rated Identity Verification Software based
on the FeaturedCustomers Customer Success Report.
* Companies listed in alphabetical order
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 42021
FALL 2021
Identity Verification
Software Category
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 529
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Total Customer References
Featured Testimonials
ABOUT ID.ME
We have had great success in partnering with ID.me. Since the launch of our new
Tessitura ticketing system in February (5 months time) we’ve sold 2,164 discounted
military tickets online using their verification, 2.49% of all of our online ticket sales.
MATT BRINEY
VP NEW MEDIA, GEORGE WASHINGTON’S MOUNT VERNON
ID.me is the next-generation digital
identity platform allowing
convenient, trusted interactions
I believe that ID.me is the future of identity verification for
between individuals and
organizations. ID.me provides
unemployment insurance.
secure identity proofing, BILL TRUSKY
DEPUTY SECRETARY OF UNEMPLOYMENT COMPENSATION, PENNSYLVANIA DEPARTMENT OF
authentication, and group
LABOR AND INDUSTRY
affiliation verification for
government and businesses across
sectors. Once a user has verified
I selected ID.me for VA.gov because their technology is unparalleled - they allow government
their identity with ID.me, they agencies to quickly and easily adhere to NIST standards and drastically simplify the verification
never have to re-verify again process for citizens, allowing them to verify only once, and gain access to multiple sites.
anywhere that ID.me is integrated. MARINA MARTIN
ID.me’s next-generation identity FORMER CHIEF TECHNOLOGY OFFICER, VA.GOV
platform meets the highest federal
standards for online identity
proofing and authentication, ID.me helped Lenovo significantly overachieve our multi-million dollar revenue projection of our
without compromising access for new e-commerce business in the first year of our partnership. This team is incredible - we
hard-to-identify groups. ID.me’s launched our military discount within 54 days of our first call and our student and teacher
technology is used by more than discounts 40 days later in time for Back-to-School.
10MM individuals and 350 TY FIEGEN
SENIOR PROGRAM MANAGER EXPANDING ROUTES & OUTLET, LENOVO
partners, including federal and
state agencies, healthcare
organizations, financial institutions,
retailers, and nonprofits.
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 663
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Featured Testimonials
ABOUT JUMIO One of the biggest benefits we see with Jumio’s Netverify is enabling us to create the best and safest on-boarding user
experience possible for people and merchants alike. This process helps us scale our business while adding extra security.
Additionally, individual consumers and small and medium-sized businesses have greater financial empowerment, allowing
them to transfer money, and exchange and purchase goods.
CO-FOUNDER
MY MONEY MOBILE
Jumio is a leading identity
management and credentials
Our objective has always been to strengthen our abilities to mitigate these risks, secure the money and
company that helps businesses
protect the identities of customers. We are glad to associate with Jumio for their Netverify solution as it will
reduce fraud and increase revenue facilitate digital identification and face recognition for our online portals. These solutions are at present
while providing a fast, seamless being customised and integrated with our own technology architecture.
customer experience. The RAJESH GK
company utilizes proprietary CHIEF PRODUCT OFFICER, UAE EXCHANGE
computer vision technology to
reduce customer sign-up and
checkout friction and verify Jumio enables us to cut the time it takes to verify new customers from days to seconds, through
credentials issued from over 120 the ease of submitting documents via their document verification tool. This facilitates the
countries in real-time web and company’s further expansion, while also assisting us to remain fully compliant with KYC and
AML legislation in all of the relevant jurisdictions.
mobile transactions. Jumio’s
products are leveraged by a wide RUSSELL MEDLEY
DIRECTOR OF FRAUD AND RISK MANAGEMENT, 888.COM
range of clients; from the leading
internet companies to start-ups,
Fortune 500 and FTSE 350
organizations in the financial We've enabled Jumio's real-time instant verification solution, Netverify to
services, sharing economy, retail, enhance our trust & safety efforts. It was easy to implement and the latest
travel and online gaming sectors. platform offers a fresh clean design and an intuitive user interface.
Headquartered in Palo Alto,
STEVE KIRKHAM
California, Jumio operates globally, PRODUCT MANAGER, AIRBNB
with offices in the US and Europe,
and has been the recipient of
numerous awards for innovation
from leading industry associations.
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 792
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Total Customer References
Featured Testimonials
ABOUT ONFIDO
Our partnership with Onfido allowed us to verify our users twice as fast as before, and
remain compliant with regulations and law—which is the most important thing in our
business, as well as making the verification process even more smooth for users.
DAUMANTAS BARAUSKAS
CHIEF OPERATING OFFICER, GENOME
Onfido is the new identity standard
for the internet. Their AI-based
technology assesses whether a
user’s government-issued ID is Onfido is a fantastic partner to work with. Their mobile first facial and
genuine or fraudulent, and then document verification is helping us to achieve our core mission of convenient
compares it against their facial car rental, while improving the safety of our platform. It benefits everyone.
biometrics. That’s how they give
RAJESH BYSANI
companies like Revolut, Zipcar and CHIEF PRODUCT OFFICER, ZOOMCAR
Bitstamp the assurance they need
to onboard customers remotely
and securely. Their mission is to
To build Aion Bank we needed an identity verification partner that we could confidently
create a more open world, where
integrate into our platform, powered by Vodeno's cloud-based banking service of 300+ APIs.
identity is the key to access. Onfido ticks that box and much more; providing a seamless verification experience built for the
online consumer, and a partner experience we could rely on from day one.
TOMASZ MOTYL
CHIEF INFORMATION OFFICER, AION BANK
Onfido’s powerful machine-learning technology has allowed us to automate our new customer
identity verification process, and still maintain our high standards when it comes to KYC. We’re
already seeing positive results when it comes to speeding up our verification process.
NEJC KODRIČ
CHIEF EXECUTIVE OFFICER, BITSTAMP
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 812
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Featured Testimonials
ABOUT SOCURE
Socure is the leading digital identity trust platform in the market. Large
financial institutions and FinTechs use the platform for KYC, identity
verification, and regulatory compliance.
AMAN SHARMA
PARTNER, CAPITAL ONE VENTURES
Socure provides a real-time
predictive analytics platform that
combines the newest forms of
machine learning and artificial Socure’s approach to KYC optimizes the market potential for its clients, enabling them
intelligence with digital, offline and to reach demographics far beyond the mainstream population. Its advanced ID graph
social identity data to deliver the and verification capabilities enables Socure’s clients to achieve compliance while
most accurate and robust KYC, rapidly scaling and expanding into new, hard-to-identify consumer segments, such as
identity verification and fraud risk 18-23 year old individuals and recent immigrants.
prediction solution in the market. LUIS VALDICH
MANAGING DIRECTOR, CITI VENTURES
Socure deploys its advanced
identity verification robot across
email, phone, online/social,
address, IP, physical documents We wanted to use Socure to add nuance to the way we viewed
and traditional offline proprietary
customers so we could onboard good customers more quickly and
predictors to help clients better
assess identity risk and respond more precisely to others.
substantially increase acceptance, GIL AKOS
reduce fraud losses, and optimize CEO/CO-FOUNDER, ASTRA
manual review/step up
authentication for transactions and
applications in the digital world.
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 936
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Featured Testimonials
ABOUT TRULIOO As an MSB (Money Service Businesses) regulated company, we are required to comply with the Know Your
Customer and compliance policy requirements to verify the identity of each and every individual who signs
up to our platform. It's important that we work with a partner that understands that and has a great record
in the industry. Trulioo was the only company that was able to show us this global presence and expertise.
MARSHALL HAYNER
FOUNDER AND CEO, METAL PAY
Trulioo offers the most robust and
comprehensive global identity
verification solution in the market.
Trulioo has become a crucial service provider, assisting us in verifying our
Through one single portal/API,
clients more efficiently by leveraging their electronic Know Your Customer
Trulioo can assist you with all your
AML/KYC identity verification (eKYC) service as a gateway to dozens of countries.
requirements by providing secure WILLIAM SIRETT
EXECUTIVE DIRECTOR OF OPERATIONS, INTERACTIVE BROKERS
access to over 4 billion identities
worldwide. Trulioo’s mission is to
create products that solve online
identity verification challenges in a We created some datasets using Trulioo’s GlobalGateway web portal, and started verifying on that platform
against other solutions that we had. We also tested integration with Trulioo’s web services, before trialing
way that is accessible to both SME
the API. We then participated in Trulioo’s Normalized API beta program. Our account opening team
and large enterprise customers. compared the portal application against the results that the automated service was giving.
RAJIB DEYSARKAR
TECHNICAL MANAGER, IG
Integration was seamless thanks to the Trulioo support team. Once integrated, we were able to
start verifying customers immediately. We have not experienced any delays or downtime with
Trulioo and it’s worth noting that we have experienced a significant increase in our conversions
since we introduced the solution.
ADAM GOLDMAN
FOUNDER AND PRESIDENT, BITBUY
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 1047
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Featured Testimonials
ABOUT VERIFF With the help of Veriff’s technology, TransferGo is able to verify a customer’s identity fast but
also in a most secure manner. We are able to prevent any attempts by fraudulent individuals
looking to register or use our service. Our partnership with Veriff also supports Know Your
Customer (KYC) and Anti-Money Laundering (AML) checks during the initial sign-up process.
BARAN OZKA
DIRECTOR OF PRODUCT, TRANSFERGO
Veriff helps businesses know that
people are who they say they are
with our online identity verification
We needed a partner that would move fast on multiple fronts. Verification
and KYC platform. Veriff verifies
needs to be quick. Fixes need to be quick. And our partner needs to really care.
identities online faster than
anyone else. From anywhere in the
Veriff delivers on all.
world. And making it easier for MARCIS GOGIS
HEAD OF PRODUCT, MINTOS
honest people every step of the
way without compromising
compliance or identity fraud
prevention. Veriff has been instrumental in our fight against fraudsters whilst not impacting our
good customers with their ID verification platform. Our strong partnership with Veriff
ensures we are always prepared in this ever fast-changing threat landscape.
CHRIS ADJEI-AMPOFO
CHIEF INFORMATION OFFICER, UPHOLD
Veriff has allowed us to scale our onboarding processes significantly while
providing a great end-user experience. We've found them a great partner to
work with.
AMADEO PELLICCE
PRODUCT MANAGER, BLOCKCHAIN
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 112021
FALL 2021
Identity Verification
Software Category
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 1233
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Featured Testimonials
ABOUT FRAUD.NET Fraud.net’s solutions and teams far surpassed our expectations, delivering tangible value within
90 days. We gained $100mm in new sales, reduced fraud by 30%, and enabled our team to
operate more effectively and efficiently. Their platform is indispensable. And their 3rd party data
integration simplified reviews, leading to valuable savings in time and money. Their expertise is
unmatched.
Fraud.net provides modern fraud ONLINE TRAVEL AGENCY
management infrastructure built
specifically for businesses. The
award-winning, cloud-based
platform helps organizations of all Great app to confirm the validity of invoices sent to my accounts payable department. We’ve
sizes harness AI-driven, risk had problems with scammers pretending to be legitimate vendors and it is likely we have paid
intelligence to detect fraud, out a few. This app helps expose spoofed emails before the invoices are even entered into our
streamline case management, and accounting system.
leverage real-time, actionable CHIEF FINANCIAL OFFICER
NATIONAL ADVERTISING AGENCY
insights to make them safer,
smarter, and more profitable. Our
powerful SaaS solution combines
AI & deep learning, collective The great usability of Fraud.net is like night and day when we compare it to our prior risk
intelligence, rules-based decision prevention platform. Reporting is also faster, more straightforward, and more impactful. With
Fraud.net, we can easily visualize and share findings, providing bank leadership with a clear
engines, and streaming analytics to
understanding of the return on investment for our activities in real-time.
detect fraud in real-time, at scale.
LEADING AUSTRALIAN FINANCIAL INSTITUTION
Fraud.net is the only cloud-based
"glass-box" system, offering
transparent solutions, chargeback
protection, and more.
We had only been using a handful of datapoints to flag suspicious transactions, so the ease with which we could gain
access to hundreds of additional datapoints has been the best feature for us. The rules engine and dashboard is clean and
concise, helping us make much better decisions and much faster than in the past. Took a little time to understand some of
the data for it to be meaningful for us, and for us to write rules with it. Highly recommend trying it out. It's been a
no-brainer for our business. Fraud.net allowed us to add a multitude of checks and rules to help us catch more fraud and
confidently approve more questionable orders. Quick ROI.
DIGITAL VENDOR
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 1331
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Featured Testimonials
ABOUT IDNOW For us, the focus is on the customers and their customer journey. When designing the
subscription model, it was particularly important to us to integrate a fast and completely digital
process for identity verification – this is what our target group expects. We are pleased to be
working with IDnow and to be able to offer our customers this smooth process.
MARTIN WALLENBORN
HEAD OF BUSINESS DEVELOPMENT SALES, AUDI AG
IDnow provides the world’s most
advanced machine-learning
technology for its We are happy to work with IDnow in the rapidly growing identity market. The products are a great addition to our portfolio
Identity-as-a-Service platform that and enable us to support digital processes in various regulatory areas. We work closely with the dedicated Partner Sales
Team at IDnow. They consistently provide us with their deep understanding of the market dynamics and different
can verify in real time the identities regulatory environments so we can not only sell a great solution but also guarantee excellent service, at any time. IDnow
of more than 7 billion people from shares our aspiration to deliver the highest quality product and service.
193 different countries. Their MARTIN HONEGGER
patent-protected video DIRECTOR BUSINESS DEVELOPMENT, INTRUM AG
identification and e-signing
solutions help their clients save
money, improve customer In our business, flexible customer service, security, and legal compliance are crucial. With its online identification solution,
IDnow offers us a good combination of all areas. Many customers use our services via smartphone and fill out their tickets
conversion rates and streamline
using our app while on the move. With IDnow AutoIdent, we can now accept orders independently from our service center –
the onboarding process. They are around the clock, worldwide. This enables us to meet increasing global demand and provide our users with an ideal
backed by the venture capital customer experience from the moment they sign up.
investors BayBG, Seventure NIGEL BIRRELL
CHIEF EXECUTIVE OFFICER, LOTTOLAND
Partner and Jet A and a consortium
of well-known business angels.
Founded in 2014, they already
count a large and fast growing We are delighted to extend IDnow AutoIdent’s trusted identity verification service to our business partners and members to
further encourage an environment where ambitious job seekers can build credibility and employers can make hiring
team of over 300, making them decisions they can rely upon. The addition of the new Identity TrueProof strengthens our commitment to future-proofing
one of Europe’s fastest growing our verifications and enabling our members to utilize their verified documents throughout their professional lives, building
trust and integrity wherever their careers may take them.
fintechs.
RENÉ SEIFERT
CHIEF DIGITAL OFFICER, THE DATAFLOW GROUP
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 1450
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Featured Testimonials
ABOUT IDOLOGY We use IDology to verify new members and also to verify existing customers wanting to make
any account changes. We take considerable precautions to eliminate internal network theft so
that our members are completely comfortable and secure in knowing we are protecting them.
Ultimately, IDology is helping us build trust and loyalty with our customers.
SERGIO PINON
CHIEF EXECUTIVE OFFICER, ELAYAWAY
IDology offers a solution-driven
approach to identity verification
and fraud prevention, providing
IDology’s age verification solution gives wineries an important, effective and
streamlined processes that
efficient way to instantly confirm someone’s age when making remote wine
ultimately help increase customer
acquisition and improve the overall
sales.
customer experience. IDology has BILL NELSON
PRESIDENT, WINEAMERICA
developed an on-demand
technology platform that allows
customers to control the entire
proofing process and provides the It’s not just our online channel we have to protect. Because crooks are getting more
flexibility to make configuration sophisticated our call center and branch representatives also need help in stopping fraud. Using
IDology’s identity quiz before completing certain high-risk transactions will increase the chances
changes that are deployed
of our Reps not being tricked by a savvy ID thief.
automatically without having to
ANTHONY VITALE
rely on internal IT resources or
DIRECTOR OF DEVELOPMENT, PATELCO CREDIT UNION
IDology’s customer service so
customers can stay ahead of the
fraud landscape while also
maintaining compliance. Our relationship with IDology has been phenomenal. We get immediate
responses to inquiries and they are always willing to help us with
configuration settings to get the very best results.
JOHN KOTHANEK
DIRECTOR OF RISK/FRAUD AND AML COMPLIANCE OPERATIONS, OBOPAY
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 1514
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Featured Testimonials
ABOUT MATI
Thanks to Mati we could become completely KYC & AML compliant within a
few weeks. I remember before Mati, we had these endless discussions about
how to comply with SEC, Fincen, or even CFTC regulations as they arise.
NICK MURPHY
EXECUTIVE VP OPERATIONS, BEAXY
Mati's mission is to help visionary
companies achieve their goals and
scale their services across borders,
We liked Mati because the product was quite easy to integrate. We just have a
by providing the first all-in-one
verification button [anywhere in the user flow] and then we collect the data
user verification platform. Mati
built a one-stop-shop identity suite from the webhooks.
to solve trust issues in FinTech, CHRISTOPHER DANWOSKI
HEAD OF BUSINESS DEVELOPMENT, MATCH TRADE TECHNOLOGIES
mobility, and marketplaces. They
are now convinced that global
borderless marketplaces and
financial inclusion are impossible A lot of headaches have gone away since we've started to use Mati. Around 75% of our customers automatically go through
the verification process, which is a big deal. We receive way fewer complaints as well on social media and on the app store,
without reliable identity which helped us improve our rating. Mati definitely helped us be more confident in scaling our process: we can acquire new
infrastructure. customers and open new markets without having to worry about compliance or time to respond - which is great, as we're
planning to expand to even more countries in the next months!
STONE ATWINE
CHIEF EXECUTIVE OFFICER, EVERSEND
Mati helped us reduce the duration of the process drastically; before, it
took around 2 hours to manually verify someone.
MIGUEL Á. RODRIGUEZ
CHIEF TECHNOLOGY OFFICER, BIEN PARA BIEN
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 1625
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Featured Testimonials
ABOUT MITEK SYSTEMS Customers are amazed at how fast and easy it is to complete a deposit with a camera-enabled
smartphone. Once you see it, it sells itself. We were pleasantly surprised by how quickly we were
able to deploy the solution and we are pleased with the adoption rates we’ve achieved to date.
We expect the adoption rate to accelerate in the coming months.
MIKE KROFT
VICE PRESIDENT AND EBANKING SERVICES MANAGER, MERCANTILE BANK OF MICHIGAN
Mitek (NASDAQ: MITK) is a global
leader in mobile capture and
identity verification software
solutions. Mitek’s ID document Mitek’s combination of the NFC chip data extraction, selfie capture and liveness biometric
verification allows an enterprise to verification is superior to other solutions. The intuitive guidance helps users, and the accuracy of
the NFC data enables faster, more reliable data capture, all of which will greatly increase our
verify a user’s identity during a
success rates.
mobile transaction, enabling
MATTHIJS BALLINTIJN
financial institutions, payments JANUSID
companies and other businesses
operating in highly regulated
markets to transact business safely
while increasing revenue from the Having a fully compliant sign-up process makes our platform safer as it helps
mobile channel. Mitek also reduces protect both our users and our business from potentially fraudulent
the friction in the mobile users transactions.
experience with advanced data ROEL BOERS
prefill. These innovative mobile CEO & CO-FOUNDER, NOCKS
solutions are embedded into the
apps of more than 5,400
organizations and used by tens of
At times we must ask our customers for their documentation, and so having
millions of consumers daily for
an automated technology capable of recognizing this documentation allows
new account openings, insurance
quoting, mobile check deposit and us to carry out the identity verification process automatically.
more. FERNANDO CABELLO-ASTOLFI
CEO & CO-FOUNDER, APLAZAME
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 1723
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Featured Testimonials
ABOUT SHUFTI PRO Thanks to its flexible modular structure, Shufti Pro’s features are at the core of our
state-of-the-art, proprietary, single-access merchant boarding system. It allows Paydoo to
maintain full regulatory compliance by seamlessly identifying and screening our merchants,
ensuring seamless and rapid onboarding.
FOUNDER
Shufti Pro is an AI-powered SaaS PAYDOO
product that offers Identity
Verification services with the help
of KYC & AML Screening solutions. We are using Shufti Pro to fulfill our KYC requirements, including but not limited to age, identity, and document verification.
The UK Gambling Commission is quite strict with regard to its KYC regulations and we have even seen new requirements
Considered a top player in the
being put into place this year. Thankfully, we were able to verify our users and their backgrounds instantaneously with
industry, Shufti Pro can verify Shufti Pro’s integration, creating a seamless user experience on our end, while allowing us to comply with all regulatory
identity documents in 150 requirements.
languages within 15-60 seconds. Its CO-FOUNDER AND CHIEF EXECUTIVE OFFICER
PROPHET
services include KYC, AML and KYC
screening, video KYC, face
verification, consent verification,
and touchless airport security Shufti Pro offers great identity verification services to meet the needs of BitTiger for course enrollment. In order to protect
the copyright of BitTiger’s educational content, we require students to verify their ID to register. Shufti Pro provided
kiosk. Shufti Pro provides seamless customised portals for different courses, which made it convenient for BitTiger to operate with the high volume of
and fast API integration through customers. The built-in video identification feature is intuitive for customers to follow the process and verify successfully. We
have found the team at Shufti Pro to be very responsive in helping with any questions or concerns.
automated code generator. It
provides flexible pricing models BITTIGER
(pay-as-you-go & monthly
commitment) and a 15 day free
trial.
Working with Shufti Pro has provided our company with plenty of useful resources. For our clients, our collaboration with
Shufti Pro has provided them with a seamless verification process. As for the company, collaborating with Shufti Pro has
greatly reduced the manual work required for customer verification and initial screening without losing high standards of
AML/CTF procedures. Furthermore, Shufti Pro’s structured and easy to use information storage system makes on-going
work with customers much easier.
MANAGING DIRECTOR
TITAN FX
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 1829
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Featured Testimonials
ABOUT SUMSUB
Sumsub turns user verification on our service quicker, easier and more reliable. They
bring top technologies, high expertise and full law compliance into AML/KYC process.
I’m sure that together we can make the crypto world a cozy place to live in.
ERIC BENZ
CHIEF EXECUTIVE OFFICER, CHANGELLY
Sumsub is an independent
international tech company which
started operations in 2015. They Sumsub’s specific competence in this area complement our existing
create AI solutions which help compliance routines very well. They have been able to customize KYC
identify customers, partners and document screening to fit our specific flows and needs.
employees online, enabling
MARIA FEDOROVA
Internet services to protect their CHIEF OPERATING OFFICER, EXNESS
users from fraud, avoid being
caught in money laundering
schemes (KYC/AML), and comply
The registration and verification are the starting point when connecting to the YouDrive car-sharing service.
with identification requirements For the user, this is a formal, but necessary step. We wanted to make it as convenient for the client as
mandated by law in a simple and possible — remote, simple, predictable and fast. The Sumsub team helped us implement this approach.
practical way. Now, we have a very fast, consistently working process, that shows almost 100% accuracy.
VAHAN PARGENTANYAN
CHIEF OPERATING OFFICER, YOUDRIVE
We sought for a robust solution that could help us strengthen legal framework and keep demanding
regulators satisfied, processing an immense amount of applications, with the access to manage them when
needed while keeping clients engaged with identity verification algorithms on the other side. Sumsub had all
of the aforementioned, and after a couple of conversations we decided to integrate them into Xena.
KIRILL KHODAKOV
HEAD OF SUPPORT, XENA EXCHANGE
TRUSTED BY
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 192021
FALL 2021
Identity Verification
Software Category
FALL 2021 CUSTOMER SUCCESS REPORT
Identity Verification Software Category 209
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ABOUT ACUANT From day one, Acuant was very receptive. They took some risks with us early on, and believed in us. They are
perfectly aligned with where the market is going. Their new validation services are very smart, and
implementing their mobile solutions will be a game changer for the healthcare market. We’re very fortunate
to have Acuant as a partner and we look forward to many more years of success.
BRIAN STONE
Acuant provides Identity CFO, CLEARWAVE
Verification to instantly reduce
fraud and increase revenue while
providing a seamless customer
Acuant was the perfect partner to accomplish our goal of making
experience. Product offerings
include data capture and auto-fill,
schools safe with easy to use technology that any school can afford.
document authentication, and MARK MOBLEY
PRESIDENT, HALL PASS
facial recognition software.
Intelligent engineering covers
regulations such as KYC, AML and
PII. Acuant partners with start-ups, Improving the consumer experience is an enormous challenge facing car dealers today. Acuant’s Identity
Fortune 500 and FTSE 350 Verification is a key component of our ID DRIVE product. Our combined solutions are shaving 60 minutes
off average transaction times, while increasing sales and profits and improving the consumer’s car buying
organizations in all industries experience. This is a big deal. Acuant is a great partner for us.
including Government, Financial,
PETE MACINNIS
Healthcare, Hospitality and CEO & FOUNDER, ELEND SOLUTIONS
Security.
We’ve been extremely satisfied with the relationship. It’s a no-brainer for
our clients, and makes our solutions even stronger.
DAVID SHAW
VP OF PARTNERS AND CHANNEL SALES, EMDS
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Identity Verification Software Category 2114
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ABOUT BASIS ID After seeing BASIS ID's demo on their KYC verification there was no question of doing the process
in-house. We've been extremely satisfied with their professional service and also with our
close-knit communication and mutual support. BASIS ID continues to be our choice for the
future developments of Swag.
MARI TIIDUS
BASIS ID brand was built in an HEAD OF CUSTOMER SUPPORT, OFFICE AND SOURCING MANAGER, SWAG
effort to give companies a tool to
speed up operational processes,
provide ultimate security and to
We were in search of a partner that is strong at processing the documents that
form trustworthy relationships
contain hieroglyphs and is capable of rapidly verifying IDs as well as utility bills for the
through compliance with
verification of the residential address. BASIS ID is performing the best of all.
regulatory requirements. Tested in
APAY
the Asian market, BASIS ID was
able to offer advanced verification
engines unavailable by other
companies and provide service
We are pleased with our cooperation with BASIS ID. Together, we have managed to create the optimal user
recognized by the whole
journey for our customers and get a convenient onboarding monitoring tool for our risk and compliance
community. team. The verification of legal entities is a rather sensitive process, often requiring a great deal of effort. By
automating this procedure with BASIS ID we have greatly facilitated our work and accelerated onboarding.
WENG LEONG KAM
BUSINESS DEVELOPER, SPROUT
Together with BASIS ID we have built an onboarding system that we use ourselves and integrate
for our clients. Besides the fact that we can monitor onboarding at every step of the verification
process, we got a system that is fully consistent with the highest standards of our risk and
compliance team.
FRANK G. GEORGOULAS
CHIEF EXECUTIVE OFFICER, AERAPASS
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Identity Verification Software Category 227
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ABOUT COGNITO
Cognito’s instant customer onboarding has helped reduce sign-up
abandonment and increase our customers at a very rapid rate.
VINCE COGAN
GENERAL COUNSEL, BREX
Cognito is focused on simplifying
identity verification through
cutting-edge technology Cognito’s team was incredibly fast in moving forward with testing and setting
integrations and partnerships. up a sandbox for our team. That really stood out compared to other
They empower customers with the alternatives that our team was considering.
most advanced technology ever
MAX KAUFMAN
created for optimizing the PRODUCT MANAGER, CURRENT
customer signup experience,
developer-first infrastructure, and
an industry first full spectrum
verification solution.
Cognito's screening product was easy to integrate and has helped us filter out
false positives while maintaining a high quality sanction screening program.
MEG NAKAMURA
CHIEF EXECUTIVE OFFICER, APTO PAYMENTS
Because of Cognito, Curology’s dermatology providers are now able to
spend more time on what matters—providing personalized care.
DAN WEISS
PRODUCT MANAGER, CUROLOGY
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Identity Verification Software Category 238
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ABOUT EKATA We utilize Ekata’s API in our accept rules, to reduce the number of orders in the review queue.
Ekata Pro Insight is most helpful in helping us validate errors in customer data. For example, if
Ekata API tells us the email doesn’t exist, it may be because the customer made a typo. With Pro
Insight, we have the ability to validate that data, then go in and change it.
CARLA GUTIERREZ
MANAGER OF GLOBAL E-COMMERCE FRAUD & PAYMENTS SOLUTIONS, GOPRO
Ekata is the new standard in global
identity verification, providing
businesses worldwide the ability to
It’s been fantastic. They’re always there to help, organize calls, take time out of
link any digital transaction to the
their day to answer my questions and they’ve always been there and helped
human behind it. They help
cross-border digital commerce me grow as a fraud specialist.
companies grow their revenue by FRAUD PREVENTION SPECIALIST
ARC’TERYX
maximizing predictability using
their global identity verification
product suite, powered by the
Ekata Identity Engine (EIE). We looked at all of the top identity verification tools in the market, and it was evident that because of the
mobile-focused nature of our business, we needed to choose a company that would provide us with the best
Businesses leverage their product
mobile phone verification tools possible.
suite to increase approvals of more
NATE SPANIER
good transactions, reduce
FRAUD MANAGER, REMITLY
customer friction at account
opening, and find fraud.
Ekata provides us with the best fit solution that helps us reject more fraud without causing
unnecessary friction. At the same time, we can better manage cost containment and enhance
data security for our guests and the business, which is a key priority in these times.
STEVE HARBICK
GROUP HEAD OF BUSINESS SECURITY, AIRASIA
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Identity Verification Software Category 2438
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ABOUT PERSONA
Persona enables us to seamlessly customize the verification process,
accounting for the unique needs and forms of identification across Coursera’s
global learner community.
SHRAVAN GOLI
CHIEF PRODUCT OFFICER, COURSERA
Persona enables businesses to
seamlessly verify customer
identities with a drop-in widget We looked at a couple other solutions in the space, and Persona was definitely the front-runner
that can be integrated in less than when it comes to identity. We know that Persona takes trust and safety very seriously, as well as
10 lines of code. From selfie videos the ease and thoughtfulness of the user experience — shared values we look for in our vendors.
to government-issued IDs to BRITTNEY MILLER
database lookups, Persona offers a DIRECTOR OF MEMBER SERVICES, URBANSITTER
comprehensive suite of
fully-automated identity
verification components with Persona's combination of document verification and live facial comparison
worldwide coverage (190+
ensures a speedy, automated and highly secure account recovery experience
countries and 20 languages) that
for our customers.
can be configured, themed, and
branded to create custom-tailored MAC MUIR
OPERATIONS, EMPOWER
flows that cover any use case.
Persona has a straightforward design and UI to implement identity verification
- a plug and play option with lightweight friction. Rather than building for all
of this ourselves, it made sense for us to use a vendor that we trust.
DAVE AUERBACH
TECH LEAD AND ENGINEERING MANAGER, RISK, POSTMATES
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