IBN SINA HOSPITAL STRATEGIC PLAN - (2017 - 2019)

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IBN SINA HOSPITAL STRATEGIC PLAN - (2017 - 2019)
MINISTRY OF HEALTH                   IBN SINA HOSPITAL
     Kuwait                          Sabah Health Region

IBN SINA HOSPITAL
              STRATEGIC PLAN
                     (2017 – 2019)
THE STRATEGIC PLAN OF IBN SINA HOSPITAL
(2017 - 2019)

Table of Contents
   No.    Contents                             Page
   1      Introduction                         3
   2      Mission and Vision                   4
   3      Organizational Values                5
   4      SWOT analysis                        6-7
   5      Critical Issues                      8
   6      Goals per Critical Issues            9
   7      Our Strategic Goals and Objectives   10-12

                                                       2|Page
Introduction
      Welcome to Ibn Sina Hospital’s Strategic Plan 2017 – 2019. Our
Strategic Plan starting 1st January 2017 and ends by 31 December
2019.

     Since its opening in 1981 Ibn Sina hospital has been the center
of excellence in all of Kuwait specializing on Paediatric Surgery,
Ophthalmic Surgery, Neurosurgery, Neurology, Organ Transplant,
and Burns and Plastic Surgery.

     During the early days, these services were provided through Al-
Sabah Hospital. Then the hospital was established and opened in 18
February 1981 with 280 beds. As the hospital grows; it extended to
have 353 fully functional beds.

      It also offers state-of-the-art Gamma Knife Surgery, a non-
invasive brain surgery, the only one of its kind in gulf region, which
started functioning in 2008.

      The epilepsy monitoring unit is a unique service started at Ibn
Sina Hospital in November 2012. The unit assessed more than 1000
patient including children. The usual admission time is from 4 to 7
days.

      The particular merit of Ibn Sina Hospital is its advanced and
sophisticated technology and well-experienced and competent staff.
Contentment, comfort and good health is promoted by providing
quality patient care which is our prime concern.

     You will observe that the strategic plan of 2017-2019 is
committed to enhance patient satisfaction by improving the system,
rather than the discrete parts of it. And we believe that it will help to
drive the positive changes to our hospital that we all know are
necessary.
                                                                 3|Page
Mission
“To provide excellent tertiary services in Paediatric
surgery, Ophthalmic surgery, Neurosurgery, Neurology,
Organ    transplant,   Burns   &   Plastic   surgery   to   all
population of Kuwait according to the latest international
guidelines by professional staffs. In addition, to provide
Educational program in all departments”

Vision
“To be the center of excellence in clinical management
and research in the gulf region specializing in Pediatric
Surgery, Ophthalmic Surgery, Neurosurgery, Neurology,
Organ Transplant Surgery, Burns and Plastic Surgery”

                                                       4|Page
Organizational Values:
“RRESTT”
“Respect - Respecting patient rights - Efficiency - Safety - Trust - Teamwork”

Respect:
      We treat each individual, those we serve and those with whom we
      work with, with professionalism and dignity with respect of cultural
      & spiritual values.

Respecting Patients’ Rights:
      It is important to us as an organization to respect and protect the
      privacy of all clinical information for our patients. Every patient is
      entitled to a full explanation of his/her medical condition, so that
      they can make informed decisions with regards to their
      management plan.

Efficiency:
      We manage our resources because we value our patients. All our
      material, financial and human resources are kept ready for the
      benefit of the patient. We are against all forms of misusage.

Safety:
      We believe in providing a safe environment for the patient as well
      as for the staff. Safety is never a compromise; we aim to operate
      within a risk free environment.

Teamwork:
      Communication & Collaboration with our healthcare colleagues and
      working as a team is important to meet the needs of those who
      seek care. We can only achieve our mission and goals by working
      together. We value team success over individual success.

Trust:
      Treat everyone with respect and dignity – our colleagues, our
      patients, our clients and stakeholders and be open and transparent
      in all our dealings, building a reputation for being trustworthy,
      providing timely, accessible and appropriate information, keeping
      people informed

                                                                        5|Page
SWOT ANALYSIS
Strengths:
   1. Supportive management
   2. Highly qualified and competent seniors
   3. New upcoming specialized centers and structural expansion
   4. Having one of the biggest and best equipped clinical laboratory
      in Kuwait
   5. Continuous professional training and education

Weaknesses:
 1. Shortage of manpower at certain levels for service delivery
    such as Laboratory, Radiology, Nutrition and Medical Records
    departments.
 2. Lack of pediatric intensivist as well as shortage of adult
    intensivist
 3. Lack of space for certain departments such as Pharmacy,
    Laboratory, X-Ray, Nutrition & Out-patients of Physiotherapy
    department.
 4. Many deficiencies in the medical record department
 5. No histopathology unit laboratory
 6. Unavailability of clinical pharmacist
 7. Scattered pediatric services with deficiencies in medical
    supportive services
 8. No proper chronic pain facilities

                                                             6|Page
Opportunities:
  1. Accreditation program
  2. Sponsorship of consultation visitors by MOH
  3. Donations

Threats:
  1. Expansion of the served population with limited resources.
  2. Lack of implementation of staff protection laws and regulations
  3. Continuous shortage of manpower at certain levels:
     Laboratory, X-Ray, Pharmacy department etc.
  4. Long, routine administrative process in order to get basic
     medical resources

                                                            7|Page
Critical Issues

  1.   Safety program
  2.   Accreditation program
  3.   Manpower shortage
  4.   Upcoming structural expansions

Stakeholders for Ibn Sina Hospital
       1. Hostel Contractors
       2. Catering Contractors

                                        8|Page
Goals Per Critical Issues

Goal-1: Improve the patient safety programs
Goal-2: Complete the requirements to make the
        hospital accredited nationally
Goal-3: Improvement in efficiency and increase the
        number of competent staff (technical and
        administrative) and to improve research
        process in the hospital
Goal-4: Complete the new upcoming structural
        expansions

                                              9|Page
OUR STRATEGIC GOALS AND OBJECTIVES
Goal-1: Improve the patient safety programs
  Objective-1: Improvement of the current Incident
               Reporting Systems by the end of June 2017
  Objective-2: Improvement of the 12 Patient Safety
               Solutions with full compliance of the staff by
               the end of December 2019

Goal-2: Complete the requirements to make the
        hospital accredited nationally
  Objective-1: Updating all the Self-assessment teams of the
               hospital, review of accreditation report and
               develop an action plan by the end July 2017
  Objective-2: Conducting lectures regarding the new
               version of the National Accreditation
               Standards by the end of October 2017
  Objective-3: Review and update of all competent policies
               of the hospital by the end of December 2017
  Objective-4: Improve competent indicators of Ibn Sina
               Hospital by the end of December 2017
  Objective-5: Conducting a mock evaluation for the hospital
               by the end of April 2019

                                                       10 | P a g e
Goal-3: Improvement in efficiency and increase the
        number of competent staff (technical and
        administrative) and to improve research
        process in the hospital
  Objective-1: Improve the research process in the hospital
               by the end of 2018
  Objective-2: Increase the manpower shortage at the end of
               2019
  Objective-3: Improve the efficiency of Staff at the end of
               2019

Goal-4: Complete the new upcoming structural
        expansions
  Objective-1: Ibn Sina Structures:
         a. New building of Ibn Sina Hospital with Out-Patient
            Clinic which will start January 2017
         b. Expansion of the Radiology Department by the end
            of April 2017
         c. Construction of Biochemistry Laboratory by the end
            of December 2017
         d. Total renovation of ward 1 and ward 2 in Ibn Sina
            Hospital by the end of January 2019
         e. Total renovation of Ibn Sina wards 4, 6, 7, and 8 by
            the end of December 2019
         f. Total renovation of Main Intensive Care Unit by the
            end December 2019
  Objective-2: Al-Bahar Center Structures:
         g. Construction of squint clinic and day-case units in
            Al-Bahar center by the end of December 2019

                                                        11 | P a g e
Objective-3: Al-Babtain Center Structures:
       h. Expansion of the both the entrance and out-patient
          units in Al-Babtain Centre by the end of December
          2019
Objective-4: Organ Transplant and Nephrology Structures:
       i. New building construction for kidney and kidney
          diseases (Kuwait Centre) by the end of December
          2019
       j. New building construction for kidney transplant
          (Sheikha Jassim Al-Marzooq Centre), starting initial
          work 2017 until the end of December 2019

                                                      12 | P a g e
The strategic plan 2017-2019 was discussed and approved in Ibn
Sina Hospital Board’s meeting.

              Dr. Mohammad Owaidah Al-Ajmi
                             Director
                         Ibn Sina Hospital

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