IBN SINA HOSPITAL STRATEGIC PLAN - (2017 - 2019)
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MINISTRY OF HEALTH IBN SINA HOSPITAL Kuwait Sabah Health Region IBN SINA HOSPITAL STRATEGIC PLAN (2017 – 2019)
THE STRATEGIC PLAN OF IBN SINA HOSPITAL (2017 - 2019) Table of Contents No. Contents Page 1 Introduction 3 2 Mission and Vision 4 3 Organizational Values 5 4 SWOT analysis 6-7 5 Critical Issues 8 6 Goals per Critical Issues 9 7 Our Strategic Goals and Objectives 10-12 2|Page
Introduction Welcome to Ibn Sina Hospital’s Strategic Plan 2017 – 2019. Our Strategic Plan starting 1st January 2017 and ends by 31 December 2019. Since its opening in 1981 Ibn Sina hospital has been the center of excellence in all of Kuwait specializing on Paediatric Surgery, Ophthalmic Surgery, Neurosurgery, Neurology, Organ Transplant, and Burns and Plastic Surgery. During the early days, these services were provided through Al- Sabah Hospital. Then the hospital was established and opened in 18 February 1981 with 280 beds. As the hospital grows; it extended to have 353 fully functional beds. It also offers state-of-the-art Gamma Knife Surgery, a non- invasive brain surgery, the only one of its kind in gulf region, which started functioning in 2008. The epilepsy monitoring unit is a unique service started at Ibn Sina Hospital in November 2012. The unit assessed more than 1000 patient including children. The usual admission time is from 4 to 7 days. The particular merit of Ibn Sina Hospital is its advanced and sophisticated technology and well-experienced and competent staff. Contentment, comfort and good health is promoted by providing quality patient care which is our prime concern. You will observe that the strategic plan of 2017-2019 is committed to enhance patient satisfaction by improving the system, rather than the discrete parts of it. And we believe that it will help to drive the positive changes to our hospital that we all know are necessary. 3|Page
Mission “To provide excellent tertiary services in Paediatric surgery, Ophthalmic surgery, Neurosurgery, Neurology, Organ transplant, Burns & Plastic surgery to all population of Kuwait according to the latest international guidelines by professional staffs. In addition, to provide Educational program in all departments” Vision “To be the center of excellence in clinical management and research in the gulf region specializing in Pediatric Surgery, Ophthalmic Surgery, Neurosurgery, Neurology, Organ Transplant Surgery, Burns and Plastic Surgery” 4|Page
Organizational Values: “RRESTT” “Respect - Respecting patient rights - Efficiency - Safety - Trust - Teamwork” Respect: We treat each individual, those we serve and those with whom we work with, with professionalism and dignity with respect of cultural & spiritual values. Respecting Patients’ Rights: It is important to us as an organization to respect and protect the privacy of all clinical information for our patients. Every patient is entitled to a full explanation of his/her medical condition, so that they can make informed decisions with regards to their management plan. Efficiency: We manage our resources because we value our patients. All our material, financial and human resources are kept ready for the benefit of the patient. We are against all forms of misusage. Safety: We believe in providing a safe environment for the patient as well as for the staff. Safety is never a compromise; we aim to operate within a risk free environment. Teamwork: Communication & Collaboration with our healthcare colleagues and working as a team is important to meet the needs of those who seek care. We can only achieve our mission and goals by working together. We value team success over individual success. Trust: Treat everyone with respect and dignity – our colleagues, our patients, our clients and stakeholders and be open and transparent in all our dealings, building a reputation for being trustworthy, providing timely, accessible and appropriate information, keeping people informed 5|Page
SWOT ANALYSIS Strengths: 1. Supportive management 2. Highly qualified and competent seniors 3. New upcoming specialized centers and structural expansion 4. Having one of the biggest and best equipped clinical laboratory in Kuwait 5. Continuous professional training and education Weaknesses: 1. Shortage of manpower at certain levels for service delivery such as Laboratory, Radiology, Nutrition and Medical Records departments. 2. Lack of pediatric intensivist as well as shortage of adult intensivist 3. Lack of space for certain departments such as Pharmacy, Laboratory, X-Ray, Nutrition & Out-patients of Physiotherapy department. 4. Many deficiencies in the medical record department 5. No histopathology unit laboratory 6. Unavailability of clinical pharmacist 7. Scattered pediatric services with deficiencies in medical supportive services 8. No proper chronic pain facilities 6|Page
Opportunities: 1. Accreditation program 2. Sponsorship of consultation visitors by MOH 3. Donations Threats: 1. Expansion of the served population with limited resources. 2. Lack of implementation of staff protection laws and regulations 3. Continuous shortage of manpower at certain levels: Laboratory, X-Ray, Pharmacy department etc. 4. Long, routine administrative process in order to get basic medical resources 7|Page
Critical Issues 1. Safety program 2. Accreditation program 3. Manpower shortage 4. Upcoming structural expansions Stakeholders for Ibn Sina Hospital 1. Hostel Contractors 2. Catering Contractors 8|Page
Goals Per Critical Issues Goal-1: Improve the patient safety programs Goal-2: Complete the requirements to make the hospital accredited nationally Goal-3: Improvement in efficiency and increase the number of competent staff (technical and administrative) and to improve research process in the hospital Goal-4: Complete the new upcoming structural expansions 9|Page
OUR STRATEGIC GOALS AND OBJECTIVES Goal-1: Improve the patient safety programs Objective-1: Improvement of the current Incident Reporting Systems by the end of June 2017 Objective-2: Improvement of the 12 Patient Safety Solutions with full compliance of the staff by the end of December 2019 Goal-2: Complete the requirements to make the hospital accredited nationally Objective-1: Updating all the Self-assessment teams of the hospital, review of accreditation report and develop an action plan by the end July 2017 Objective-2: Conducting lectures regarding the new version of the National Accreditation Standards by the end of October 2017 Objective-3: Review and update of all competent policies of the hospital by the end of December 2017 Objective-4: Improve competent indicators of Ibn Sina Hospital by the end of December 2017 Objective-5: Conducting a mock evaluation for the hospital by the end of April 2019 10 | P a g e
Goal-3: Improvement in efficiency and increase the number of competent staff (technical and administrative) and to improve research process in the hospital Objective-1: Improve the research process in the hospital by the end of 2018 Objective-2: Increase the manpower shortage at the end of 2019 Objective-3: Improve the efficiency of Staff at the end of 2019 Goal-4: Complete the new upcoming structural expansions Objective-1: Ibn Sina Structures: a. New building of Ibn Sina Hospital with Out-Patient Clinic which will start January 2017 b. Expansion of the Radiology Department by the end of April 2017 c. Construction of Biochemistry Laboratory by the end of December 2017 d. Total renovation of ward 1 and ward 2 in Ibn Sina Hospital by the end of January 2019 e. Total renovation of Ibn Sina wards 4, 6, 7, and 8 by the end of December 2019 f. Total renovation of Main Intensive Care Unit by the end December 2019 Objective-2: Al-Bahar Center Structures: g. Construction of squint clinic and day-case units in Al-Bahar center by the end of December 2019 11 | P a g e
Objective-3: Al-Babtain Center Structures: h. Expansion of the both the entrance and out-patient units in Al-Babtain Centre by the end of December 2019 Objective-4: Organ Transplant and Nephrology Structures: i. New building construction for kidney and kidney diseases (Kuwait Centre) by the end of December 2019 j. New building construction for kidney transplant (Sheikha Jassim Al-Marzooq Centre), starting initial work 2017 until the end of December 2019 12 | P a g e
The strategic plan 2017-2019 was discussed and approved in Ibn Sina Hospital Board’s meeting. Dr. Mohammad Owaidah Al-Ajmi Director Ibn Sina Hospital 13 | P a g e
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