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                                                                         IALEP EXCHANGE
                                                                  VOLUME 2                             SUMMER 2021

          Executive Board

President
Cassie Johnson
                                                 Message from the IALEP President
Scottsdale Police
Scottsdale, Arizona                  Happy summer to all of you!
Executive Vice President             Time is a funny thing, last year seems like a lifetime ago, but
Anna Auwae
Colorado Springs Police              in the same breath, this year has gone by in a blink. In the
Colorado Springs, Colorado
                                     last newsletter I highlighted the various avenues in which
Staff Vice President
Jennifer Gotlieb
                                     IALEP aims to provide content to the membership – the
York Regional Police                 Forum, social media, and the symposiums. Many of you
Aurora, Ontario, Canada
                                     were able to join us for the last symposium on patrol
Past President
Beth Morton                          allocation with Lori Frank of Corona Solutions. If you
Athens-Clarke County Police
Athens, Georgia
                                     couldn’t participate in the live session, the recording is
                                     available on the Member Portal under Resources. The
Secretary & Newsletter Editor
Lisa Drum                            summer tends to be quieter as folks get a chance to enjoy a
ldrum@hickorync.gov
Hickory Police                       well earned break, but we’ll be back with our next session,
Hickory, North Carolina
                                     City/County Management Collaboration with Law
Treasurer
Cathie Gura
                                     Enforcement, on Thursday August 12, 2021, at 12:30 PM EST. Save the date now and we
Chandler Police                      will send an email when the registration link is live in our events calendar.
Chandler, Arizona

Associate Treasurer                  The Board is laser-focused on the content and training IALEP provides in every area:
Training & Certification Director    certification, planners courses, and the annual training conference. We’re in the final
Barry Horrobin
Windsor Police
                                     stages for the 2022 Annual Conference Logistics, narrowing down the date so you can get
Windsor, Ontario, Canada             it on your calendars! Anna Auwae will be hosting the next in-person annual training in
Associate Training & Certification   Colorado Springs, CO and later in this newsletter she will share more about what is to
Director                             come.
Gabe Peralta
El Paso Police
El Paso, Texas
                                     As an organization, we know that your time is stretched, the work keeps growing, and
Conference Coordinator
Sanjena Clay
                                     resources are tight. But we are also the strength of our membership and your expertise is
Palm Beach County Sheriff‘s Office   what makes IALEP great. I want to extend my personal thanks to you all for your
West Palm Beach, Florida
                                     contributions to our industry and the work you do to keep our colleagues safe, well-
IALEP Office Manager
Teresa Bowling
                                     equipped, and our organizations strong. Don’t forget, we’re accepting applications for
IALEP Attn: Teresa Bowling           Professional Certification and our Annual Awards through August 1, 2021. If you have an
P.O. Box 307284
Columbus, Ohio, 43230                exceptional project that you have worked on in the last year, or would like to recognize
(614) 309-1777
office@ialep.org
                                     someone for the work that they do and the contributions they have had on law
                                     enforcement planning, please submit a nomination.
Webmaster
Paul Hruby
Scottsdale Police Department
Scottsdale, Arizona
                                     I hope you have the time this summer to take a well-deserved break and a few moments
phruby@scottsdaleaz.gov              to reflect on the work you have accomplished this year.

                                     Best wishes and many thanks,
                                     Cassie Johnson
IALEP EXCHANGE - International Association of Law ...
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                                                          IALEP EXCHANGE
                                                   VOLUME 2                              SUMMER 2021

    Planning for the 2022 IALEP Annual In-Person Conference - Looking for Volunteers to form an IALEP
                                         Conference Committee
                             Anna Auwae, Colorado Springs Police Department

COVID-19 has affected all of us. Because of COVID-19, we
changed the way we do things in our personal and
professional lives. COVID-19 has forced each of us to
reevaluate processes and challenged us to come up with new
ways of getting things accomplished. Due to COVID-19 and its
lasting budget impacts, the 2020 and 2021 IALEP Annual
Conference had to be canceled.

The IALEP Executive Board reevaluated how continuing
education is offered to our members during the coronavirus
pandemic and offered virtual symposiums with monthly
changing topics. During the two year hiatus of in-person conferences, the IALEP Executive Board also
discussed the future and format of in-person conferences. The decision was made to shorten the overall
conference length (per diem and lodging savings), but offer two simultaneous conference tracks so attendees
can select training topics that are most relevant to their role in their agency. Under this new conference
format, Tuesday will be a travel day with check in available in the evening and a hosted networking event,
followed by two full days of conference sessions on Wednesday and Thursday, with Friday being a travel day
(no IALEP activities scheduled).

                                                              The Board would like to have more participation
                                                              from the membership in planning conferences.
                                                              After all, IALEP is a member-governed
                                                              organization – and we would like your input to
                                                              ensure that the training is relevant to you! To
                                                              accomplish that, we are looking for volunteers to
                                                              form a conference committee. If you are
                                                              interested in serving on the conference
                                                              committee, please email
                                                              anna.auwae@coloradosprings.com. You can
                                                              make a difference by helping to reshape the
                                                              IALEP conference experience! As a reward for
                                                              serving on the conference committee, the IALEP
                                                              Executive Board is looking to reduce the
conference registration fee for those actively participating on the conference committee.

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                                                         IALEP EXCHANGE
                                                  VOLUME 2                             SUMMER 2021

    Planning for the 2022 IALEP Annual In-Person Conference - Looking for Volunteers to form an IALEP
                                      Conference Committee (cont.)
                             Anna Auwae, Colorado Springs Police Department

The IALEP Executive Board is looking forward to holding an in-person conference in September 2022 (exact
dates to be determined) in Colorado Springs, Colorado. We want the 2022 IALEP Annual Conference to set
the tone for future conferences with relevant topics and a content-rich training agenda. As the host agency
for the 2022 IALEP Conference, Executive Vice President Anna Auwae will also be serving as the conference
committee chair. If you have any question about the conference committee, or are interested in serving on
the conference committee, please reach out to Anna either via email anna.auwae@coloradosprings.gov or
phone 719.444.7809.

                WHAT… $50 Membership for 2021?
The reduced amount is to ensure law enforcement planning
professionals can enjoy all of the IALEP Membership benefits,
such as the Forum, Planners Course, and professional
certification at a discounted cost. IALEP membership also
provides full access to Justice Clearinghouse’s live webinars as
well as its library of past presentations and the opportunity to
present your own webinars. That alone is a $119 value, at no
additional cost to IALEP members. At only $50 for a year’s
worth of networking, information sharing, and training opportunities, why not get your coworkers to join
also? Invite colleagues from other Law Enforcement agencies!

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                                               VOLUME 2
                                                       IALEP EXCHANGE        SUMMER 2021

            March 2021                    April 2021                    May 2021 (cont.)

Glen Mills                     Christy Alonzo                   Frank Fitzgerald
Burlington Police Department   Scottsdale Police Department     Lakeland Police Department
Burlington, Massachusetts US   Scottsdale, Arizona US           Lakeland, Florida US

Tanya Rohwer                   Reatta Stroud                    Martin Vukotic
El Paso Police Department      Detroit Police Department        Torrance Police Department
El Paso, Texas US              Detroit, Michigan US             Torrance, California US

Amber LaFountain                          May 2021              Liza Deckers
El Paso Police Department                                       Santa Monica Police
El Paso, Texas US              Brigid Menoni                    Department
                               Chicago Police Department        Santa Monica, California US
Amanda Pacheco                 Chicago, Illinois US
El Paso Police Department                                       Patrick Martin
El Paso, Texas US              Alexandra Hrk                    Tulane University Police
                               Calgary Police Service           Department
Emily Roberts                  Calgary, Alberta Canada          New Orleans, Louisiana US
El Paso Police Department
El Paso, Texas US              Timothy Chong                    Matthew Latzy
                               Calgary Police Service           Cincinnati Police Department
Tom Deasy                      Calgary, Alberta Canada          Cincinnati, Ohio US
Michigan State Police
Dimondale, Michigan US         Allison Miller                   Joe Richardson
                               Calgary Police Service           Cincinnati Police Department
Jordan Satinsky                Calgary, Alberta Canada          Cincinnati, Ohio US
Montgomery County Police
Department                     Sibylle Richter-Salomons         Jesseca Hernandez
Gaithersburg, Maryland US      Calgary Police Service           Scottsdale Police Department
                               Calgary, Alberta Canada          Scottsdale, Arizona US
Robert Hollis
Kent Police Department         Cabell Fassnacht                 Vicki Lambos
Kent, Washington US            United States Park Police        Royal Canadian Mounted Police
                               Washington, DC US                Winnipeg, Manitoba Canada

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                                                         IALEP EXCHANGE
                                                  VOLUME 2                             SUMMER 2021

Due to the ongoing pandemic, Ontario’s reopening plans are being rolled out in phases, and with many of our
member agencies in a mix of work arrangements, OALEP held another virtual Spring Symposium on May 26,
2021. The symposium was a half day event with a formal structure including two presentations.

The first set of guest speakers addressed “How to Overcome Stigma and
Change Culture” specifically surrounding mental health in the workplace.
Aly and Ali shared their unique experiences as a supervisor and as an officer
in a wellness journey. Their stories were candid and personal. Lessons
learned: i) self-care is critical to supporting others, ii) members need safe
spaces and people in their workplace, iii) members might need help to
access resources, iv) members might need help to reframe an issue, and v)
there is benefit to having a plan of action. Together this can change the
culture of policing. Maybe spark a discussion with different generations of employees in your agency to talk
about some of the more noticeable differences between now and the 90s (some of the time frame in this
presentation). Aly and Ali emphasized that we can all make a difference in our policing environments,
whether it’s a collection of smaller actions or larger efforts. You don’t need to fix everything, just do
something. As they said, “arranging for this presentation – that’s doing something; making the decision to
attend and listen – that’s doing something”. Think of what doing something within your organization or your
office would look like. Is it being a supportive friend (or having a Peer Support team)? Is it being an
“upstander” instead of a bystander when mental health is being discussed? Is it arranging for your own
supports before a crisis? Emerging evidence-based policing would endorse the same, though hearing it from
Aly and Ali was certainly powerful.

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                                                         IALEP EXCHANGE
                                                  VOLUME 2                             SUMMER 2021

The second guest speaker, Cate Walsh,
works as a consultant for the Ontario
Association of Chiefs of Police with over 30
years of policing experience. “Recruiting for
Resiliency” was the concept she discussed
with us. Together we reviewed the “7 Cs of
emotional resilience” and, for those keen
about psychometrics, scoring anchors in
self-esteem, optimism, flexibility, and
resourcefulness may arguably be more
important upstream competencies than
some of the current hiring approaches.
What are the needs in policing right now?
What makes a “good” police officer? The group also discussed how the recruiting for resiliency approach
could apply to more than just front-line candidates. Resiliency may be a protective factor for anyone to
possess, but think of how it may especially apply in policing.

The OALEP Board is pleased that the symposium generated a lot of interest and that we had 44 attendees
from 17 unique Services representing both Canada and the United States. We will use the event evaluation
results to shape our next plans in the spirit of professionalism and continuous improvement, providing
resources and information, fostering a network and collaboration, and provide training and development
opportunities.

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                                                          VOLUME 2
                                                                   IALEP EXCHANGE                         SUMMER 2021

                Planning for Alternative Responses to Persons-in-Crisis Calls—Intercepts 0 and 1
                                                           Chris Bowling

There is a concentrated effort to reduce the number of times law enforcement officers are called upon to respond
to person-in-crisis calls. These calls are often related to severe mental illness but could be for other brain-based
disorders. A recent article from CNN titled More than a dozen cities push to minimize or even eliminate police
presence at mental health calls identifies a “policy sprint” (Nickeas, 2021). This “sprint” was to get 13 cities to
either create and implement pilot programs to reduce law enforcement response to person-in-crisis calls or coax
cities that had already begun implementing versions of this type of alternative response to broaden them
(Nickeas, 2021). Law enforcement planners will feel the impact of the speed at which these pilot programs and
alternative responses are devised. Policies and procedures must be developed, agreements must be created, and
training must be developed.

These alternative response models will be based on the resources available to the law enforcement agency, the
community-at-large, and the community's crisis care and response system. Planning can be aided by
understanding the Sequential Intercept Model or SIM. Various organizations involved in providing services to
those with mental health or substance abuse disorders created the SIM. It is a means of visualizing how and when
people could be diverted from the criminal justice system entirely or diverted into treatment instead of
incarceration at various stages in the process. The SIM version created by the U.S. Department of Health and
Human Service’s Substance Abuse and Mental Health Services Administration (SAMHSA) can be found below in
figure 1. Although this model was created in the U.S., other countries could adopt the model with slight
modification. This article will only address Intercept 0 and 1, not the entire model.

                         Figure 1—The Sequential Intercept Model (SAMHSA’s GAINS Center version), taken from
                                   https://www.samhsa.gov/criminal-juvenile-justice/sim-overview

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                                                              IALEP EXCHANGE
                                                      VOLUME 2                                SUMMER 2021

             Planning for Alternative Responses to Persons-in-Crisis Calls—Intercepts 0 and 1 (cont.)
                                                      Chris Bowling

Intercept 0
Suppose the agency wants to divert calls away from an emergency communications center (ECC) at the onset
and keep people from calling 911 or non-emergency police administrative lines. If so, it will have to identify what
resources exist for that diversion. Planners could become involved in research to identify existing resources and
assist with any conversations that agency executives might require. Public education materials could be created
to advise a person-in-crisis or someone else calling an ECC or a law enforcement agency about a person-in-crisis
to try available “cold” crisis lines instead. If the crisis is not acute and there is no immediate or imminent threat
to safety, the person could be directed to that crisis line for assistance. The crisis care system, often on a
continuum of availability, could then intervene using clinicians. A person-in-crisis could also call service providers
or advocacy groups to obtain information about available resources and access those resources. The community
could have a resource like the Crisis Assistance Helping Out on the Streets (CAHOOTS) program in Eugene,
Oregon. In that case, mobile crisis teams that do not include law enforcement could be sent directly to the call.
The CAHOOTS program gets constant press and attention and has stimulated similar program creation in
different U.S. cities. Most of these programs are currently being tested or are in a pilot project status, providing
work for planners as issues arise or modifications are needed.

Intercept 0-1
In the overlap between Intercepts 0 and 1, there is an ability to either take calls into an ECC via 911 or another
line and route them to a non-law enforcement response system or send law enforcement officers to the scene.
The officers could refer the caller to a non-law enforcement system instead of making a criminal or mental
health seizure according to law. If redirecting the call, public safety telecommunicators (PSTs) at an ECC could
initially take the person-in-crisis call. Then, with the approval of the person calling, the PST could transfer the call
to a “warm line.” This “warm line” would be staffed by clinicians who could gather information from the caller
and decide if the crisis care system can handle the issue or if law enforcement needs to respond. Planners would
be involved with creating policies and procedures and producing job aids that
could assist the PSTs with making informed decisions about transferring the
call. Planners could also create agreements between the law
enforcement agency and the community crisis care providers that staff these
lines. Finally, planners could be directed to develop policies and procedures if
the agency has decided to embed crisis care clinicians within the ECC. Some
agencies in the U.S. have chosen to embed clinicians in their ECCs, and they
are testing this method to determine if it works better than the current
methods. The embedded clinicians could work alongside PSTs to decide if law
enforcement should solely respond, if law enforcement should respond in
conjunction with crisis care clinicians, or if crisis care clinicians should
respond independently. A risk assessment tool about immediate danger
could become a necessary creation, and planners could be directed to
research and create it.

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                                                           IALEP EXCHANGE
                                                    VOLUME 2                              SUMMER 2021

            Planning for Alternative Responses to Persons-in-Crisis Calls—Intercepts 0 and 1 (cont.)
                                                 Chris Bowling
Intercept 1
In this intercept, the ECC has dispatched law enforcement officers to the scene of the call. A PST could send
any available law enforcement officers, trained law enforcement officers such as those trained within Crisis
Intervention Team (CIT) programs, or co-responder teams if those teams exist. Co-responder teams within
the law enforcement systems usually involve a law enforcement officer paired with a crisis clinician.
Co-responder teams outside of law enforcement might include a paramedic and a crisis clinician. The team
might also incorporate a peer counselor as a third member.

                                              After arrival and assessment, law enforcement officers could
                                              offer to direct the person-in-crisis to the crisis care system.
                                              Officers can guide the person to call a “cold line” or “warm line”
                                              for assistance. Some agencies are using telehealth from the
                                              scene, with law enforcement officers using tablets with cellular
                                              capabilities. This approach allows the person-in-crisis to
                                              communicate directly with a clinician to determine their needs
                                              and if those needs can be met in the community with no further
                                              law enforcement involvement. The final diversion option is to
                                              take the person into custody for emergency hospitalization and
                                              evaluation per state law. Although a criminal arrest might be a
possible solution in some circumstances, it should be avoided unless the person has engaged in an assault or
battery or has committed an action that requires criminal arrest.

As law enforcement agencies continue to receive pressure to eliminate or reduce law enforcement responses
to person-in-crisis calls from various groups, they look to other law enforcement agencies and communities
for alternatives. At times, they also create experimental methods. Planners will be called upon to construct
the mechanisms for these alternative responses and conduct evaluations to determine if the alternatives are
better. If they are not already, planners should become knowledgeable about response programs to person-in
-crisis calls and use that knowledge to create responses that work for their communities. Unfortunately, most
of the knowledge about these responses is fluid and changes quickly as more programs are tested and either
succeed or fail. Therefore, law enforcement planners will have to be agile to meet this challenge and all other
challenges currently facing their agencies.

Resources
Nickeas, P. (2021, June 4). More than a dozen cities push to minimize or even eliminate police presence at
      mental health calls. CNN. https://www.cnn.com/2021/06/04/us/police-alternate-response-mental-
      health/index.html.
U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration.
      (2020, June 30). The Sequential Intercept Model (SIM). https://www.samhsa.gov/criminal-juvenile-
      justice/sim-overview.

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