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http://www.IALEP.org IALEP EXCHANGE VOLUME 2 SUMMER 2021 Executive Board President Cassie Johnson Message from the IALEP President Scottsdale Police Scottsdale, Arizona Happy summer to all of you! Executive Vice President Time is a funny thing, last year seems like a lifetime ago, but Anna Auwae Colorado Springs Police in the same breath, this year has gone by in a blink. In the Colorado Springs, Colorado last newsletter I highlighted the various avenues in which Staff Vice President Jennifer Gotlieb IALEP aims to provide content to the membership – the York Regional Police Forum, social media, and the symposiums. Many of you Aurora, Ontario, Canada were able to join us for the last symposium on patrol Past President Beth Morton allocation with Lori Frank of Corona Solutions. If you Athens-Clarke County Police Athens, Georgia couldn’t participate in the live session, the recording is available on the Member Portal under Resources. The Secretary & Newsletter Editor Lisa Drum summer tends to be quieter as folks get a chance to enjoy a ldrum@hickorync.gov Hickory Police well earned break, but we’ll be back with our next session, Hickory, North Carolina City/County Management Collaboration with Law Treasurer Cathie Gura Enforcement, on Thursday August 12, 2021, at 12:30 PM EST. Save the date now and we Chandler Police will send an email when the registration link is live in our events calendar. Chandler, Arizona Associate Treasurer The Board is laser-focused on the content and training IALEP provides in every area: Training & Certification Director certification, planners courses, and the annual training conference. We’re in the final Barry Horrobin Windsor Police stages for the 2022 Annual Conference Logistics, narrowing down the date so you can get Windsor, Ontario, Canada it on your calendars! Anna Auwae will be hosting the next in-person annual training in Associate Training & Certification Colorado Springs, CO and later in this newsletter she will share more about what is to Director come. Gabe Peralta El Paso Police El Paso, Texas As an organization, we know that your time is stretched, the work keeps growing, and Conference Coordinator Sanjena Clay resources are tight. But we are also the strength of our membership and your expertise is Palm Beach County Sheriff‘s Office what makes IALEP great. I want to extend my personal thanks to you all for your West Palm Beach, Florida contributions to our industry and the work you do to keep our colleagues safe, well- IALEP Office Manager Teresa Bowling equipped, and our organizations strong. Don’t forget, we’re accepting applications for IALEP Attn: Teresa Bowling Professional Certification and our Annual Awards through August 1, 2021. If you have an P.O. Box 307284 Columbus, Ohio, 43230 exceptional project that you have worked on in the last year, or would like to recognize (614) 309-1777 office@ialep.org someone for the work that they do and the contributions they have had on law enforcement planning, please submit a nomination. Webmaster Paul Hruby Scottsdale Police Department Scottsdale, Arizona I hope you have the time this summer to take a well-deserved break and a few moments phruby@scottsdaleaz.gov to reflect on the work you have accomplished this year. Best wishes and many thanks, Cassie Johnson
http://www.IALEP.org IALEP EXCHANGE VOLUME 2 SUMMER 2021 Planning for the 2022 IALEP Annual In-Person Conference - Looking for Volunteers to form an IALEP Conference Committee Anna Auwae, Colorado Springs Police Department COVID-19 has affected all of us. Because of COVID-19, we changed the way we do things in our personal and professional lives. COVID-19 has forced each of us to reevaluate processes and challenged us to come up with new ways of getting things accomplished. Due to COVID-19 and its lasting budget impacts, the 2020 and 2021 IALEP Annual Conference had to be canceled. The IALEP Executive Board reevaluated how continuing education is offered to our members during the coronavirus pandemic and offered virtual symposiums with monthly changing topics. During the two year hiatus of in-person conferences, the IALEP Executive Board also discussed the future and format of in-person conferences. The decision was made to shorten the overall conference length (per diem and lodging savings), but offer two simultaneous conference tracks so attendees can select training topics that are most relevant to their role in their agency. Under this new conference format, Tuesday will be a travel day with check in available in the evening and a hosted networking event, followed by two full days of conference sessions on Wednesday and Thursday, with Friday being a travel day (no IALEP activities scheduled). The Board would like to have more participation from the membership in planning conferences. After all, IALEP is a member-governed organization – and we would like your input to ensure that the training is relevant to you! To accomplish that, we are looking for volunteers to form a conference committee. If you are interested in serving on the conference committee, please email anna.auwae@coloradosprings.com. You can make a difference by helping to reshape the IALEP conference experience! As a reward for serving on the conference committee, the IALEP Executive Board is looking to reduce the conference registration fee for those actively participating on the conference committee. 2
http://www.IALEP.org IALEP EXCHANGE VOLUME 2 SUMMER 2021 Planning for the 2022 IALEP Annual In-Person Conference - Looking for Volunteers to form an IALEP Conference Committee (cont.) Anna Auwae, Colorado Springs Police Department The IALEP Executive Board is looking forward to holding an in-person conference in September 2022 (exact dates to be determined) in Colorado Springs, Colorado. We want the 2022 IALEP Annual Conference to set the tone for future conferences with relevant topics and a content-rich training agenda. As the host agency for the 2022 IALEP Conference, Executive Vice President Anna Auwae will also be serving as the conference committee chair. If you have any question about the conference committee, or are interested in serving on the conference committee, please reach out to Anna either via email anna.auwae@coloradosprings.gov or phone 719.444.7809. WHAT… $50 Membership for 2021? The reduced amount is to ensure law enforcement planning professionals can enjoy all of the IALEP Membership benefits, such as the Forum, Planners Course, and professional certification at a discounted cost. IALEP membership also provides full access to Justice Clearinghouse’s live webinars as well as its library of past presentations and the opportunity to present your own webinars. That alone is a $119 value, at no additional cost to IALEP members. At only $50 for a year’s worth of networking, information sharing, and training opportunities, why not get your coworkers to join also? Invite colleagues from other Law Enforcement agencies! 3
http://www.IALEP.org VOLUME 2 IALEP EXCHANGE SUMMER 2021 March 2021 April 2021 May 2021 (cont.) Glen Mills Christy Alonzo Frank Fitzgerald Burlington Police Department Scottsdale Police Department Lakeland Police Department Burlington, Massachusetts US Scottsdale, Arizona US Lakeland, Florida US Tanya Rohwer Reatta Stroud Martin Vukotic El Paso Police Department Detroit Police Department Torrance Police Department El Paso, Texas US Detroit, Michigan US Torrance, California US Amber LaFountain May 2021 Liza Deckers El Paso Police Department Santa Monica Police El Paso, Texas US Brigid Menoni Department Chicago Police Department Santa Monica, California US Amanda Pacheco Chicago, Illinois US El Paso Police Department Patrick Martin El Paso, Texas US Alexandra Hrk Tulane University Police Calgary Police Service Department Emily Roberts Calgary, Alberta Canada New Orleans, Louisiana US El Paso Police Department El Paso, Texas US Timothy Chong Matthew Latzy Calgary Police Service Cincinnati Police Department Tom Deasy Calgary, Alberta Canada Cincinnati, Ohio US Michigan State Police Dimondale, Michigan US Allison Miller Joe Richardson Calgary Police Service Cincinnati Police Department Jordan Satinsky Calgary, Alberta Canada Cincinnati, Ohio US Montgomery County Police Department Sibylle Richter-Salomons Jesseca Hernandez Gaithersburg, Maryland US Calgary Police Service Scottsdale Police Department Calgary, Alberta Canada Scottsdale, Arizona US Robert Hollis Kent Police Department Cabell Fassnacht Vicki Lambos Kent, Washington US United States Park Police Royal Canadian Mounted Police Washington, DC US Winnipeg, Manitoba Canada 4
http://www.IALEP.org IALEP EXCHANGE VOLUME 2 SUMMER 2021 Due to the ongoing pandemic, Ontario’s reopening plans are being rolled out in phases, and with many of our member agencies in a mix of work arrangements, OALEP held another virtual Spring Symposium on May 26, 2021. The symposium was a half day event with a formal structure including two presentations. The first set of guest speakers addressed “How to Overcome Stigma and Change Culture” specifically surrounding mental health in the workplace. Aly and Ali shared their unique experiences as a supervisor and as an officer in a wellness journey. Their stories were candid and personal. Lessons learned: i) self-care is critical to supporting others, ii) members need safe spaces and people in their workplace, iii) members might need help to access resources, iv) members might need help to reframe an issue, and v) there is benefit to having a plan of action. Together this can change the culture of policing. Maybe spark a discussion with different generations of employees in your agency to talk about some of the more noticeable differences between now and the 90s (some of the time frame in this presentation). Aly and Ali emphasized that we can all make a difference in our policing environments, whether it’s a collection of smaller actions or larger efforts. You don’t need to fix everything, just do something. As they said, “arranging for this presentation – that’s doing something; making the decision to attend and listen – that’s doing something”. Think of what doing something within your organization or your office would look like. Is it being a supportive friend (or having a Peer Support team)? Is it being an “upstander” instead of a bystander when mental health is being discussed? Is it arranging for your own supports before a crisis? Emerging evidence-based policing would endorse the same, though hearing it from Aly and Ali was certainly powerful. 5
http://www.IALEP.org IALEP EXCHANGE VOLUME 2 SUMMER 2021 The second guest speaker, Cate Walsh, works as a consultant for the Ontario Association of Chiefs of Police with over 30 years of policing experience. “Recruiting for Resiliency” was the concept she discussed with us. Together we reviewed the “7 Cs of emotional resilience” and, for those keen about psychometrics, scoring anchors in self-esteem, optimism, flexibility, and resourcefulness may arguably be more important upstream competencies than some of the current hiring approaches. What are the needs in policing right now? What makes a “good” police officer? The group also discussed how the recruiting for resiliency approach could apply to more than just front-line candidates. Resiliency may be a protective factor for anyone to possess, but think of how it may especially apply in policing. The OALEP Board is pleased that the symposium generated a lot of interest and that we had 44 attendees from 17 unique Services representing both Canada and the United States. We will use the event evaluation results to shape our next plans in the spirit of professionalism and continuous improvement, providing resources and information, fostering a network and collaboration, and provide training and development opportunities. 6
http://www.IALEP.org VOLUME 2 IALEP EXCHANGE SUMMER 2021 Planning for Alternative Responses to Persons-in-Crisis Calls—Intercepts 0 and 1 Chris Bowling There is a concentrated effort to reduce the number of times law enforcement officers are called upon to respond to person-in-crisis calls. These calls are often related to severe mental illness but could be for other brain-based disorders. A recent article from CNN titled More than a dozen cities push to minimize or even eliminate police presence at mental health calls identifies a “policy sprint” (Nickeas, 2021). This “sprint” was to get 13 cities to either create and implement pilot programs to reduce law enforcement response to person-in-crisis calls or coax cities that had already begun implementing versions of this type of alternative response to broaden them (Nickeas, 2021). Law enforcement planners will feel the impact of the speed at which these pilot programs and alternative responses are devised. Policies and procedures must be developed, agreements must be created, and training must be developed. These alternative response models will be based on the resources available to the law enforcement agency, the community-at-large, and the community's crisis care and response system. Planning can be aided by understanding the Sequential Intercept Model or SIM. Various organizations involved in providing services to those with mental health or substance abuse disorders created the SIM. It is a means of visualizing how and when people could be diverted from the criminal justice system entirely or diverted into treatment instead of incarceration at various stages in the process. The SIM version created by the U.S. Department of Health and Human Service’s Substance Abuse and Mental Health Services Administration (SAMHSA) can be found below in figure 1. Although this model was created in the U.S., other countries could adopt the model with slight modification. This article will only address Intercept 0 and 1, not the entire model. Figure 1—The Sequential Intercept Model (SAMHSA’s GAINS Center version), taken from https://www.samhsa.gov/criminal-juvenile-justice/sim-overview 7
http://www.IALEP.org IALEP EXCHANGE VOLUME 2 SUMMER 2021 Planning for Alternative Responses to Persons-in-Crisis Calls—Intercepts 0 and 1 (cont.) Chris Bowling Intercept 0 Suppose the agency wants to divert calls away from an emergency communications center (ECC) at the onset and keep people from calling 911 or non-emergency police administrative lines. If so, it will have to identify what resources exist for that diversion. Planners could become involved in research to identify existing resources and assist with any conversations that agency executives might require. Public education materials could be created to advise a person-in-crisis or someone else calling an ECC or a law enforcement agency about a person-in-crisis to try available “cold” crisis lines instead. If the crisis is not acute and there is no immediate or imminent threat to safety, the person could be directed to that crisis line for assistance. The crisis care system, often on a continuum of availability, could then intervene using clinicians. A person-in-crisis could also call service providers or advocacy groups to obtain information about available resources and access those resources. The community could have a resource like the Crisis Assistance Helping Out on the Streets (CAHOOTS) program in Eugene, Oregon. In that case, mobile crisis teams that do not include law enforcement could be sent directly to the call. The CAHOOTS program gets constant press and attention and has stimulated similar program creation in different U.S. cities. Most of these programs are currently being tested or are in a pilot project status, providing work for planners as issues arise or modifications are needed. Intercept 0-1 In the overlap between Intercepts 0 and 1, there is an ability to either take calls into an ECC via 911 or another line and route them to a non-law enforcement response system or send law enforcement officers to the scene. The officers could refer the caller to a non-law enforcement system instead of making a criminal or mental health seizure according to law. If redirecting the call, public safety telecommunicators (PSTs) at an ECC could initially take the person-in-crisis call. Then, with the approval of the person calling, the PST could transfer the call to a “warm line.” This “warm line” would be staffed by clinicians who could gather information from the caller and decide if the crisis care system can handle the issue or if law enforcement needs to respond. Planners would be involved with creating policies and procedures and producing job aids that could assist the PSTs with making informed decisions about transferring the call. Planners could also create agreements between the law enforcement agency and the community crisis care providers that staff these lines. Finally, planners could be directed to develop policies and procedures if the agency has decided to embed crisis care clinicians within the ECC. Some agencies in the U.S. have chosen to embed clinicians in their ECCs, and they are testing this method to determine if it works better than the current methods. The embedded clinicians could work alongside PSTs to decide if law enforcement should solely respond, if law enforcement should respond in conjunction with crisis care clinicians, or if crisis care clinicians should respond independently. A risk assessment tool about immediate danger could become a necessary creation, and planners could be directed to research and create it. 8
http://www.IALEP.org IALEP EXCHANGE VOLUME 2 SUMMER 2021 Planning for Alternative Responses to Persons-in-Crisis Calls—Intercepts 0 and 1 (cont.) Chris Bowling Intercept 1 In this intercept, the ECC has dispatched law enforcement officers to the scene of the call. A PST could send any available law enforcement officers, trained law enforcement officers such as those trained within Crisis Intervention Team (CIT) programs, or co-responder teams if those teams exist. Co-responder teams within the law enforcement systems usually involve a law enforcement officer paired with a crisis clinician. Co-responder teams outside of law enforcement might include a paramedic and a crisis clinician. The team might also incorporate a peer counselor as a third member. After arrival and assessment, law enforcement officers could offer to direct the person-in-crisis to the crisis care system. Officers can guide the person to call a “cold line” or “warm line” for assistance. Some agencies are using telehealth from the scene, with law enforcement officers using tablets with cellular capabilities. This approach allows the person-in-crisis to communicate directly with a clinician to determine their needs and if those needs can be met in the community with no further law enforcement involvement. The final diversion option is to take the person into custody for emergency hospitalization and evaluation per state law. Although a criminal arrest might be a possible solution in some circumstances, it should be avoided unless the person has engaged in an assault or battery or has committed an action that requires criminal arrest. As law enforcement agencies continue to receive pressure to eliminate or reduce law enforcement responses to person-in-crisis calls from various groups, they look to other law enforcement agencies and communities for alternatives. At times, they also create experimental methods. Planners will be called upon to construct the mechanisms for these alternative responses and conduct evaluations to determine if the alternatives are better. If they are not already, planners should become knowledgeable about response programs to person-in -crisis calls and use that knowledge to create responses that work for their communities. Unfortunately, most of the knowledge about these responses is fluid and changes quickly as more programs are tested and either succeed or fail. Therefore, law enforcement planners will have to be agile to meet this challenge and all other challenges currently facing their agencies. Resources Nickeas, P. (2021, June 4). More than a dozen cities push to minimize or even eliminate police presence at mental health calls. CNN. https://www.cnn.com/2021/06/04/us/police-alternate-response-mental- health/index.html. U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration. (2020, June 30). The Sequential Intercept Model (SIM). https://www.samhsa.gov/criminal-juvenile- justice/sim-overview. 9
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