How prepaid cards can help banks to grow despite the pandemic - 1A multi-case study

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How prepaid cards can help banks to grow despite the pandemic - 1A multi-case study
Prepaid Cards

     How prepaid cards
     can help banks
     to grow despite
     the pandemic

      1A multi-case study
Prepaid Cards

                Despite the pandemic, the prepaid cards market is showing
                positive dynamics. In 2020, the sector is estimated to grow
                half as fast as last year, and in the next six years, it will
                achieve an annual growth rate of 11.69%. This pace almost
                equals to what was forecast before the pandemic. The market
                concentration is relatively low, with three top issuers of
                prepaid cards taking no more than 13.5% of the global market.

                Some B2B customers appear to be the most promising for
                adopting new prepaid products. Projects targeting government,
                retail, and corporate segments are expected to enjoy an even
                higher growth rate than issuance of general-purpose prepaid
                cards. Transport-related projects seem attractive as well.

                This multi-case study explores how issuing banks and
                processors can make successful prepaid products
                for governments, transport authorities, retailers,
                and corporates. What technologies and business
                advantages are needed to launch viable and profitable
                solutions? Here is an overview of best practices.
                To skip to a particular chapter, click on its name on the next page.
     2
Contents
Prepaid Cards

                Deliver government assistance safely                                                          Leave out irrelevant features and communicate
                and efficiently with prepaid cards............................4                               the prepaid card’s value clearly................................................13

                Allow beneficiaries to receive aid with no delay,                                             Help businesses to deliver payrolls
                no charge, and less health risk.................................................. 4
                                                                                                              and control corporate expenses in real time..... 14
                Provide governments with full control of disbursements
                to reach social objectives.......................................................... 4        Facilitate international business connections
                                                                                                              with a multi-currency option.....................................................15
                Make interoperable and marketable                                                             Enable real-time and instant features for
                prepaid solutions for transport.................................. 7                           the new generation of clients...................................................16
                                                                                                              Consider the needs of unbanked
                Create a prepaid product compatible with several                                              and underbanked employees....................................................16
                means of transport..................................................................... 7
                Launch into a well-developed and regulated market............... 8                            Learn more: analytical reports, news,
                Provide exclusive access to transport services ...................... 9                       and industry articles......................................................17
                Include the features to benefit transport owners
                and passengers........................................................................... 9

                Launch a co-branded prepaid product
                with a retailer.................................................................... 11
                Choose a promising co-branding partner .................................11
                Offer a prepaid product that retailers
                can’t manage on their own........................................................ 12
     3
Deliver government                          Allow beneficiaries to receive               of fees, which means the government can
Prepaid Cards

                                                            aid with no delay, no charge,                spend money earmarked for recipients
                assistance safely                           and less health risk                         more effectively.

                and efficiently with
                                                            Instant disbursements and immediate          Contactless paymentsmake prepaid
                                                            access to fundsare the first criteria       cards safer than cash in terms of hygiene.
                prepaid cards                               that a prepaid card commissioned by
                                                            the government has to meet. Italian
                                                                                                         Financial aid recipients often belong to
                                                                                                         the most vulnerable groups during an
                                                            municipalities, for example, chose Soldo     epidemic, such as senior citizens, who
                                                            Care cards to distribute financial support   face restrictions on movement. That is
                                                            to more than 20,000 families. Recipients     why many governments are switching to
                                                            could use the cards immediately at any       contactless prepaid cards to distribute
                                                            merchant that accepts Mastercard             regular welfare payments. In Chile, for
                                                            payments.                                    example, social services are going to issue
                Many governments this year have
                                                           Despite its convenience, the instant          400,000 prepaid cards for pensioners and
                responded to the global pandemic by
                                                                                                         low-income earners by the end of the year.
                distributing large volumes of aid packages disbursement feature is not quite
                quickly and securely. Some authorities     common for such projects. For example,        Provide governments with full
                                                           in the US it is available to only 13%         control of disbursements to reach
                have transferred up to $1,400 to the
                                                           of private consumers and 8% of                social objectives
                affected citizens as one-time payments,
                                                           microbusinesses.
                while in other countries, aid payments                                                   A prepaid card platform must be agile,
                have been recurring since the start of the To achieve social objectives, prepaid cards   since authorities may need to quickly
                pandemic. With lockdown restrictions and should have no service charges. Soldo           adapt the basic infrastructure to the local
                hygienic recommendations, contact-free     Care cards used by Italian authorities        budget, types of beneficiaries, or terms of
                delivery of funds is the best option. Many meet this requirement. They allow free-       prepaid card use. In Italy, the Soldo Care
                governments are commissioning prepaid      of-charge reloading, which is beneficial      prepaid card was first rolled out by the
                cards to support their citizens with no    for unbanked recipients who can continue      Municipality of Milan, then 21 more
                exclusion for the unbanked. What require- using the card for their needs. No part of     regions joined, adapting the prepaid
    4           ments do such cards have to meet?          the aid budget is diverted to the payment     card to their needs.
Prepaid cards are usually issued with
Prepaid Cards

                geographic and time limits on prepaid
                card use. The British island of Jersey, for                          ID CARD
                example, commissioned 105,000 prepaid
                cards for £100 each which could be
                used for purchases exclusively at local
                businesses until October 31, 2020. In                                                 !
                this way, the local government aimed to
                support the island’s inhabitants and spur
                economic activity. Such restrictions allow
                governments to control the use of funds:                                       BANK
                prepaid cards containing childcare            prepaid card
                payments may only be accepted in baby
                stores, and student cards containing
                educational loans may only be used            8322 9004 8736 6643

                to pay in university offices.                 AMIR JAFARI    02/25

                The security of the platformis critical
                for the government and the issuing bank.
                More and more cards are equipped with
                the biometric identification feature, as
                one of the strongest methods of fraud
                protection. In Iraq, for example, the state
                has suffered financial losses from people
                using fake IDs to receive illicit monetary
                support meant for state employees and
                welfare allowance recipients. To stop
    5           fraudulent transactions, the country is
adopting a biometric ID system and has       an issuing bank to adapt an existing card     expertise. Way4 eliminates this obstacle,
Prepaid Cards

                introduced the national QI Card with         product or create a new one from scratch      allowing banks to deliver an affordable,
                embedded fingerprint data. Biometric         to fit the needs of a particular project,     yet secure and modern payment product
                identification takes place at every          region, or type of beneficiaries. Besides     to governments and social organizations.
                payment, including transactions              prepaid cards, the Way4 Social Cards          Way4 Social Cards is part of the
                with prepaid Qi Cards.                       solution allows to issue credit and debit     same platform that powers issuing of
                                                             cards for individuals and businesses.         commercial cards, so it enables the same
                The abovementioned features are the top
                                                                                                           high level of fraud protection and the
                requirements for a prepaid card serving a    Governments and social organizations
                                                                                                           same stack of payment innovations.
                government project. They can be all met      often lack access to reliable state-of-the-
                with Way4 Social Cards, a flexible payment   art financial technologies as they don’t
                software solution from OpenWay. It allows    always have enough funding or banking

    6
Make interoperable and
Prepaid Cards

                marketable prepaid
                solutions for transport

                This year has shown how quickly trans-       Under these unstable conditions, is             port services. For example, Whim users
                port consumption trends can change.          it sustainable to make a prepaid card           can opt for daily commuting or solely
                Remember how before the pandemic,            for transport? The answer can be yes            weekend trips. This flexibility makes the
                ecologically engaged individuals and city    if an issuer implements some of the             Whim’s offer sustainable despite travel
                authorities promoted the use of public       below ideas.                                    restrictions or consumer preferences as
                transport over privately-owned vehi-                                                         it is up to customers to decide when and
                cles? This year, the situation has turned    Create a prepaid product                        how they are going to use their prepaid
                upside down. First, we observed a natural    compatible with several                         trips or loaded money.
                decrease in mobility during lockdown. In     means of transport
                                                                                                             In the three years since launch, Whim
                the French city of Lyon, for example, only   The brightest example is an all-inclusive
                                                                                                             users have completed over eight million
                4% of citizens were moving around the        transport app named Whim, supported by
                                                                                                             trips, and now the mobility-as-a-ser-
                city at the end of March, when mobility      the cloud-based processor Enfuce. Whim
                                                                                                             vice app is aiming to get even broader
                restrictions were set in action, compared    users can top up their virtual prepaid card
                                                                                                             coverage with its new open-loop
                to 86% two weeks earlier. Now many           and benefit from pay-as-you-go plans in
                                                                                                             prepaid Mastercard.
                regular commuters are rejecting public       five European countries and Japan. Whim
                transport and opting for private vehicles    supports payments for public transpor-
                instead. It looks like only ride-hailing,    tation, railway trips, taxi rides, car hires,
                conventional taxi, car sharing, shared       shared bikes and e-scooters, and even
                e-bikes, e-scooters, and e-mopeds have       a ferry. There is also an option to buy
                remained almost at the same level during     a multi-modal virtual subscription on
     7          the pandemic.                                a specific set of public and private trans-
Prepaid Cards

                                                                                                                             Bus

                Launch into a well-developed                  with cash because their Android phones     veloped and mostly state-owned by 1997
                and regulated market                          needed to process non-cash transactions    when the Octopus Card was introduced.
                Success of a transit prepaid card depends     were allegedly “lost” or “broken”. The     It was the second contactless smart
                a lot on how the transport infrastruc-        truth was that cashless payments made      card in the world, working exclusively as
                ture is organized in a particular country.    their daily earnings too transparent and   a transit card. Now more than 95% of the
                Compare the two examples below.               prevented them from raising fares arbi-    Hong Kong population owns an Octopus
                                                              trarily. There was too little benefit      Card, and it has even grown into an open-
                In Kenya, a major part of the public          for private transport owners and oper-     loop card.
                transport is privately owned. When            ators, so in the end, the government
                the government required this industry to                                                 It is no surprise that prepaid card
                                                              initiative crashed.
                migrate to cashless, operators of matatus                                                issuers have a better chance of success
                (local private buses) sabotaged the initia-   In Hong Kong, by contrast, the transport   in a more stable market in control of the
    8           tive. They kept asking passengers to pay      infrastructure had already been well-de-   government.
Provide exclusive access                      registered abroad. The company part-          fees and next-day settlement, and its
Prepaid Cards

                to transport services                         nered with Xapo, a bitcoin prepaid card       technology is compatible even with
                In the segment of prepaid cards for           issuer based in Hong Kong, and provided       parking meters. As a result, there are more
                transport, competition may be fatal.          a $30 discount to passengers paying with      than 37,000 retail outlets in Hong Kong
                The situation with the chaotic transport      their cryptocurrency cards.                   who accept this card, and Octopus daily
                system in Kenya was compounded by                                                           transactions average HK$14.9 million.
                                                              Include the features to benefit
                the fact that several issuers distributed                                                   The speed of transactions is critical
                                                              transport owners and passengers
                transit prepaid cards. They were tied to                                                    for transit prepaid cards. No passenger
                different bus lines, and passengers had       Convenience for both transport service
                                                                                                            wants to wait in line while somebody
                to wait until the car accepting exactly       providers and final customers is crucial
                                                                                                            else’s fare is being authorized, and no
                their type of card arrived. It wasn’t         for a transport prepaid card to succeed.
                                                                                                            transport owner wants to experience any
                convenient for customers, neither was         The Octopus Card, for example, managed
                                                                                                            delays because of it. To provide instant
                it profitable for the prepaid card issuers,   to grow into a full-pledged prepaid card
                                                                                                            access for regular transport users, there
                who only managed to hold a small share        thanks to its initial benefits for card-
                                                                                                            is the fast-track technology available
                of the market each.                           holders. It is easy to reload and connect
                                                                                                            on the Way4 platform. The technology is
                                                              Octopus to other credit or debit cards,
                Sometimes an issuer can offer a clever                                                      now being implemented in the subway of
                                                              it comes in physical and virtual formats,
                solution to occupy a market niche. In                                                       one European city. This is how it works:
                                                              and it even allows passengers to take
                Argentina, all local banks were eliminated                                                  cardholders tap their card at the turnstile,
                                                              one trip when their balance is less than a
                from the competition for Uber transac-                                                      and the system verifies their authori-
                                                              transport fare. The card can be used for
                tions in one day. The court had accused                                                     zation level. If it’s a customer from the
                                                              identification to access secure areas —
                Uber of violation of local transportation                                                   “red” category, whose transactions were
                                                              provided cardholders have required this
                and labor standards and prohibited                                                          previously declined, their prepaid card
                                                              option, because by default, the card is
                the service from accepting payments                                                         won’t be accepted. If it’s a passenger
                                                              anonymous.
                made by debit and credit cards issued in                                                    marked “yellow”, who pays with this card
                Argentina. Uber obeyed the court’s deci-      For the merchants that accept Octopus as      on transport from time to time, they
                sion — and pointed out to their customers     an open-loop card, it is profitable because   wait for authorization and then pass.
                that they could still use the prepaid cards   it offers competitive card processing         And if it’s a person from the “green” list,
    9
they can enter the subway immediately        This way, they save on the fees for            To sum up, a prepaid card for transport
Prepaid Cards

                because they are recognized as reliable      sending and processing each transaction        can be the most successful when it is
                payers. The principle resembles a loyalty    separately.                                    accepted on various means of transport,
                program as it benefits the most frequent                                                    including the ones most in demand.
                                                             Transit merchants can also specify the
                “customers” of public transport. Without                                                    A popular transit card can even grow
                                                             conditions of re-authorization, giving
                the fast-track technology, each passenger                                                   into an open-loop prepaid product, like
                                                             another chance to customers whose
                has to take some more time at the                                                           the Octopus Card and the Whim app.
                                                             prepaid cards are declined for a first time.
                entrance.                                                                                   An issuer can improve its position by
                                                             In a custom-set amount of time, such
                                                                                                            improving their product with unique
                Way4 provides benefits for transit           passengers will be allowed to try to pay
                                                                                                            and flexible features, available on Way4.
                merchants too. They can set rules of         the fare again, and the system will re-an-
                micro-payment aggregation to collect         alyze their card payment history and, if it
                transactional data during a chosen period    is trustworthy, put them into the “green”
                of time and send it to the IPS in a batch.   category next time.

 10
Launch a                                     the US have domestic deposits of            Choose a promising
Prepaid Cards

                                                             less than $1 billion. The funds loaded on   co-branding partner
                co-branded                                   Starbucks Cards generate yearly income
                                                             to the company: according to the compa-
                                                                                                         Idea number one is to find a retail niche

                prepaid product
                                                                                                         where no direct competitor has a prepaid
                                                             ny’s spokesperson, 97–98% of the loaded     product yet. The strategy worked well

                with a retailer
                                                             deposits is redeemed. Although the          for Starbucks: their closed-loop plastic
                                                             stored funds on the cards don’t have an     was a pioneer of stored-value cards,
                                                             expiration date, the company keeps track    and their mobile app was the first-ever
                                                             of the so-called breakage amounts — the     exclusively created for a payment card.
                                                             funds that were loaded on prepaid cards     They were early to introduce an in-store
                                                             but never used. The amount is counted       mobile wallet supporting the Order and
                                                             as a proportion of redemptions made         Pay feature and invisible payments. With
                                                             over the recent year and those of the       this feature, customers make orders in
                In 2020, retail revenue volumes have
                                                             past, and these can reach $125.1 million    the mobile app and pick up the chosen
                taken a real tumble. They will only return
                                                             in company-operated store revenues and      goods at a physical Starbucks counter.
                to normal in the middle of 2022, according
                                                             $15.7 million in licensed store revenues,   The payment happens automatically and
                to the US statistics. Retailers are in
                                                             according to data from 2019. Starbucks      seamlessly for the consumer: the money
                desperate need of funds to tide them
                                                             hasn’t announced any plans for entering     is charged from the integrated prefunded
                over until sales levels normalize. How can
                                                             the finance industry, but banks are         account, a debit/credit card, or a PayPal
                banks and fintechs help them to increase
                                                             already expressing their concerns.          account. Now the in-app payments are
                their incomes?
                                                             This case shows that retailers can          making up 12% of the company’s transac-
                Some retailers benefit from prepaid                                                      tions in the US with more than 25 million
                                                             succeed in managing card products on
                cards, accepting them as no-interest                                                     customers having used the feature. Cryp-
                                                             their own, and financial institutions may
                loans from their customers. Starbucks is                                                 tocurrency payments are also currently
                                                             easily lose potential revenue. To avoid
                the best example: their stored value card                                                being tested in the app.
                                                             this, banks can offer mutually benefi-
                liability and current portion of deferred
                                                             cial partnerships to retailers and issue    Another promising idea is to partner with
                revenue in 2019 reached $1.269 billion.
                                                             co-branded prepaid cards.                   a second-to-market player that needs
   11           To compare, 102 financial institutions in
Prepaid Cards

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                                                                                                                     Enter

                to grow its revenues and market share to    Offer a prepaid product that               An experienced issuer can help a retailer
                catch up with the first mover. To achieve   retailers can’t manage on their own        to create a custom prepaid solution.
                their goals, such retailers may accept a    A retailer may lack the expertise for      Shared expertise can result in higher
                co-branded prepaid offer coming from        launching a more complicated prepaid       potential profits and brand awareness.
                an experienced issuing bank.                product, or not have a banking license. A  For example, Barclays provided Costa
                In both cases, launching co-branded         bank can step up and offer a co-branded Coffee with its bPay by Barclaycard
                prepaid products with grocery stores,       open-loop card, for example. This is what technology to make the UK’s first reus-
                                                            Chase has done for Starbucks: together,    able contactless coffee cup together. It
                restaurants, and coffee shops shows
                                                            they have issued a reloadable open-loop    worked as an open-loop prepaid product
                promise. Such cards have enjoyed the
                biggest share in the global purchase        Visa prepaid card. This way, Starbucks can that could be used for payments in the
                volume of prepaid card payments —           provide their loyalty rewards at a broader café chain and at other merchants,
                                                            range of merchants, and Chase has          including even the underground. The
                47.62%, reaching $208 million in 2019,
                and they are expected to stay on top        gained a partner whose brand will expand contactless payment element was simply
                                                            the bank’s customer base and promote       integrated into existing reusable cups.
                until 2026.
 12                                                         more active use of the prepaid cards.
The project received publicity from          C-zam offer three years after the start.    service was often unreachable. As a
Prepaid Cards

                major outlets specialized in finance and     They had planned to acquire two million     result, 30% of the purchased prepaid
                marketing — Finextra, FinTech Futures,       prepaid cardholders by 2022, but never      cards were never activated. Neither
                FMBE, and Mobile Marketing. The              approached this number. Was C-zam too       widespread awareness of the Carrefour
                co-branded innovation was successful         complicated? Perhaps it was, especially     brand as a supermarket nor the corpora-
                primarily as a promotional tool, one of      since customers had to sign up to an        tion’s experience in finance helped their
                the objectives that an issuing bank can      online-only bank account. Carrefour shop-   prepaid product to succeed.
                reach through a joint prepaid project        pers might have only needed a simple
                                                                                                         It appears to be, prepaid cards may be too
                with a retailer.                             prepaid card with no registration.
                                                                                                         complicated to handle for many retailers.
                Leave out irrelevant features and            Communication with potential and            They need banks’ expertise in launching
                communicate the prepaid card’s               actual prepaid cardholders matters.         and managing card products. Issuers can
                value clearly                                C-zam prepaid cards were distributed at     help by offering a co-branding partner-
                                                             more than 3,000 points of sale; however,    ship and prepaid solutions that adapt to
                It is critical to ascertain that a prepaid
                                                             it seems cashiers were poorly informed      each retail vertical’s specifics.
                card addresses end-user needs. Think
                                                             about the C-zam usage, and customer
                of Carrefour, which had to terminate its

 13
Help businesses                                                Payroll Card Load GDV and Number of Active Cards, e 2017 to e 2022
Prepaid Cards

                to deliver payrolls                                             7.0
                                                                                                                 7.7
                                                                                                                                                      8.4

                and control
                                                                                                                                                     $60
                                                                                                                $55
                                                                               $50

                corporate expenses
                in real time
                                                                              e2020                             e2021                               e2022

                                                                                  Card load (in USS billions)          Number of active cards (in millions)

                                                                             Source: U.S. Payroll Card Market Overview: The State of Pay by Aite Group

                The corporate segment of the prepaid            The pandemic has adversely affected                    incentives and salary disbursements
                cards market is growing slower than was         this growth. In 2020, the entire prepaid               through prepaid cards. As a result, the
                predicted. Under normal conditions, the         cards market is estimated to grow only                 country has seen a 438% increase in the
                global purchase volume in the corporate         half as fast as last year globally. The total          number of prepaid cards.
                cards segment would be expected to              number of payrolls decreased by 19 million
                                                                                                                       In any case, a corporate prepaid card
                more than double in just six years and          payments from March to September 2020.
                                                                                                                       has to be flexible to fit the needs of a
                reach $732 billion in 2026. In that scenario,
                                                                However, even now, there are some                      particular employer and responsive to
                the percentage of corporate cards on the
                                                                favorable conditions that can support                  the changes in the economy so that
                global prepaid market would even exceed
                                                                corporate prepaid cards growth. In one                 businesses and employees feel protected
                the share of general-purpose prepaid
                                                                part of the world it’s the gig economy,                against instability. How can a prepaid
                cards issued and distributed by banks.
                                                                while in others, it’s legal regulations that           card issuer meet these requirements?
                In the US along, payroll cards were fore-       are improving the position of prepaid
                cast to grow and deliver the total sum of       cards. For example, in India, the central
 14             $60 billion to 8.4 million workers in 2022.     bank has permitted businesses to deliver
Facilitate international
Prepaid Cards

                business connections with
                a multi-currency option
                At the start of the pandemic, when the
                borders shut down for the first time, many
                companies found that their employees
                were stranded abroad. Businesses
                could have supported them by trans-
                ferring funds to their prepaid cards with
                                                                     d card
                a multi-currency feature. An employer
                                                             prepai
                could have calculated an outgoing
                payment in the company’s home currency,                                        3
                                                                                           4
                and abroad, an employee would have paid                           3   6 66
                                                                             4 87
                                                                         900             02/2
                                                                                              5
                in the currency of a country where they        832
                                                                     2
                                                                                RI
                stayed. At that, they would avoid unfavor-               JAFA
                                                               AMIR
                able exchange rates and extra fees.
                An example of an issuer that can help
                in a similar situation is Enfuce, a cloud-
                based processor using the Way4 platform.
                Because of its cloud-native properties,
                Enfuce can easily adapt a prepaid product
                to the regional or industry specifics and
                launch it quickly wherever the client is
                located.
                The use of prepaid cards with the
                multi-currency feature empowers a
 15             business to choose the best contractors,
suppliers, and partners, no matter            Consider the needs of unbanked               and secure way. Health risks related to
Prepaid Cards

                where in the world they are located. For      and underbanked employees                    in-person cash payments can be mini-
                such cards, Way4 can be configured to         Corporate prepaid cards with flex-           mized, even while using public transport.
                apply a locked-in exchange rate. It allows    ible features can encourage financial        Retailers can pursue their brand aware-
                a corporate to avoid the extra expense        inclusion. Imagine a company whose           ness and revenue objectives with unique
                of conversion fees.                           employees are mostly unbanked — for          co-branded prepaid products, and busi-
                                                              them, payroll cards can secure timely        nesses get to control their expenses and
                Enable real-time and instant                                                               payroll transfers in real time.
                                                              and convenient payments. But this is
                features for the new generation
                                                              just the basics that any prepaid card        If you’re seeking an experienced partner
                of clients
                                                              can provide. To make an outstanding          for prepaid card issuing, the OpenWay
                The quicker a prepaid card payment goes       corporate prepaid offer, an issuing bank     team is at your service. Contact us to learn
                through, the more attractive the card         may add an extra feature — the flexible      more about the Way4 Issuing solution, and
                becomes to consumers, whether they            spending account. It allows employees        let’s create the next great prepaid product
                are digital natives or first-time users.      to put a part of their income aside, keep    together!
                One of Enfuce’s clients is Pleo – an issuer   it tax-free, and use it to reimburse costs
                of corporate prepaid cards. It offers an      of medical services. The feature can be
                instant virtual prepaid card that allows      built on the OpenWay’s Way4 platform
                employers to track corporate expenses         that analyzes retail transactions and,
                in real time. A manager receives a            according to the purchased product
                notification on their phone every time        code, withdraws the needed amount
                an employee uses a card and then has          from a taxed or a tax-free balance.
                it added and categorized automatically
                on an online dashboard. So far, Pleo has      Way4 can help issuing banks to meet
                served over 5,500 business customers          the requirements of all types of prepaid
                in six countries and prepared for further     card commissioners. Governments
                expansion.                                    and welfare organizations may rely
                                                              on customized prepaid products to
 16                                                           distribute financial aid in a timely
Learn more:                                   The Number Of Disbursements Is Increasing,      Italy: post-COVID car use frequency intentions
Prepaid Cards
                                                              The Number Sent Instantly Barely Breaks 10      2020, Simona Varella, Statista, June 24, 2020

                analytical reports,
                                                              Percent, PYMNTS, September 8, 2020.             Accessed 2020, October 23.
                                                              Accessed 2020, November 6.

                news, and
                                                                                                              Enfuce powers payments in MaaS Global’s re-
                                                              Prepaid Financial Services launches ‘spend      volutionary mobility app, Enfuce, May 28, 2020
                                                              local’ cards in Jersey, Kelly Earley, Silicon
                industry articles
                                                                                                              Accessed 2020, November 6.
                                                              Republic, September 10, 2020.
                                                              Accessed 2020, November 6.                      Cashless Transportation: Kenya and Rwanda
                                                                                                              As Case Studies, Mondato, January 1, 2020
                                                              Iraq’s financial inclusion drive boosted by     Accessed 2020, November 6.
                                                              homegrown fintech, Chloe Cornish,
                Global and China Prepaid Credit Card          Financial Times, April 24 2019.                 Kenya’s cashless public transport fails to pick,
                Market Insights, Forecast to 2026,            Accessed 2020, November 6.                      five years on, Cynthia Ilako, The Star, Kenya,
                Maia Research, 2020.                                                                          January 2, 2020.
                                                              Kurdistan Region of Iraq (KRI) — Report         Accessed 2020, November 6.
                Global Prepaid Card Market: Global            on issuance of the new Iraqi ID card,
                Opportunities and Forecasts, 2020–2027,       The Danish Immigration Service,                 Investor’s Information: FAQ, MTR.
                Allied Market Research, 2020.                 November 2018.                                  Accessed 2020, November 6.
                Accessed 2020, October 23.                    Accessed 2020, November 6.
                                                                                                              Competition Heats Up in Hong Kong’s
                Global Potential for Prepaid Cards, Edgar,    QI Card. About us,                              e-Payments Sector, Adrian K. Tam,
                Dunn & Company, September 14.                 Qi Card, 2020.                                  China Business Knowledge, June 4, 2020.
                Accessed 2020, October 23.                    Accessed 2020, November 6.                      Accessed 2020, November 6.

                Coronavirus bailouts: Which country has the   Citymapper Mobility Index,                      Business — Octopus Hong Kong,
                most generous deal? BBC, May 7, 2020.         Citymapper, 2020.                               Octopus, 2020.
                Accessed 2020, November 6.                    Accessed 2020, October 23.                      Accessed 2020, November 6.

                Soldo Care Cards Help Governments, Local      IBM Study: COVID-19 Is Significantly Altering   Argentina’s Mendoza province becomes first to
                Authorities and NGOs Distribute Emergency     U.S. Consumer Behavior and Plans Post-Crisis,   pass law allowing Uber, Reuters, July 31, 2018.
                Funds Amid COVID-19 Outbreak, Soldo,          IBM, May 1, 2020.
                April 21, 2020.                               Accessed 2020, November 6.                      Argentinian Telecoms (and Credit Cards)
  17            Accessed 2020, November 6.                                                                    Ordered to Block Uber App, Giancarlo Frosio
Prepaid Cards
                and Paula Vargas, The Center for Internet       Statistics at a Glance as of June 30, 2020,      Why Invisible Will Make 2020’s Payments
                and Society, May 3, 2016.                       The Federal Deposit Insurance Corporation,       Innovation Roar, Karen Webster,
                Accessed 2020, November 6.                      2020.                                            PYMNTS.com., September 3, 2019.
                                                                Accessed 2020, October 23.                       Accessed 2020, October 23.
                You Can Now Pay Using Bitcoin for a Uber
                Ride in Argentina, Bitcoin News Network,        No one does gift cards like Starbucks,           Starbucks and Chase Introduce
                September 17, 2018.                             Tonya Garcia, MarketWatch,                       Starbucks Rewards™ Visa® Prepaid Card,
                Accessed 2020, November 6.                      December 23, 2015.                               Business Wire, June 11, 2018.
                                                                Accessed 2020, October 23.                       Accessed 2020, October 23.
                Anti-Uber protests flare in Argentina
                as ride-hailing app prepares IPO,               Starbucks Card FAQs,                             Costa Coffee and Barclaycard launch UK’s first
                Cassandra Garrison, Reuters,                    Starbucks Coffee Company, 2020                   contactless reusable ‘clever cup’,Barclaycard,
                April 11, 2019.                                 Accessed 2020, October 23.                       November 28, 2018.
                Accessed 2020, November 6.                                                                       Accessed 2020, November 6.
                                                                Korean banks have growing concerns over
                A Really Smart Card: How Hong Kong’s            Starbucks prepaid card, Ruby Hinchliffe,         Costa Coffee launches contactless reusable
                Octopus Card moves people, Daniel Szuc,         Fintech Futures, February 10, 2020.              cups, Finextra, November 19, 2018.
                User Experience Magazine, 2008 .                Accessed 2020, October 23.                       Accessed 2020, November 6.
                Accessed 2020, November 6.
                                                                Starbucks Launches First Dedicated iPhone        Barclaycard wakes up to Costa Coffee’s
                2019 Annual Results of Octopus Cards Limited,   App for Stored-Value Cards, Jim Bruene, Fino-    contactless cup, Antony Peyton,
                Octopus, 2020.                                  vate Blog, September 23, 2009.                   FinTech Futures, November 19, 2018.
                Accessed 2020, November 6.                      Accessed 2020, October 23.                       Accessed 2020, November 6.

                Retail sales in the United States from 2012     Multi-Tender Loyalty Earns the Attention         Costa Coffee and Barclaycard launch contac-
                to 2020, with a forecast until 2024, Statista   of Starbucks, The Wise Marketer,                 tless reusable Clever Cup’. FMBE. Cramer,
                Research Department, August 28, 2020.           September 25, 2020.                              Harriet. (2018, November 28).
                Accessed 2020, October 23.                      Accessed 2020, October 23.                       Accessed 2020, November 6.

                Starbucks Fiscal 2019 Annual Report,            Starbucks Reports Record Q2 Fiscal 2018          Costa Coffee and Barclaycard team up for
                Starbucks Corporation, 2019.                    Results 2018, April 26. Starbucks Corporation.   contactless ‘Clever Cup’, Tim Maytom, Mobile
                Accessed 2020, October 23.                      Accessed 2020, October 23.                       Marketing, November 28, 2018.
                                                                                                                 Accessed 2020, November 6.
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Prepaid Cards
                Carrefour va supprimer son offre bancaire      Advantages of Using Prepaid and Payroll Cards   Collaboration between Enfuce and Pleo,
                C-zam et propose un compte Nickel en           for Touchless Money Disbursement and Mana-      Linda Essén, Enfuce, November 15, 2019.
                échange, Alexandre Loukil, Capital,            gement, Melody Yuan, Reach Further by East      Accessed 2020, November 6.
                May 13, 2020.                                  West Bank, September 14, 2020.
                Accessed 2020, November 6.                     Accessed 2020, November 6.

                Carrefour veut-il abandonner sa banque         The Rise of The Gig Economy: How Electronic
                en ligne C-Zam ?, Frédéric Sergeur, Capital,   Payments Can Help Pt. 1, Jesse Champagne,
                October 11, 2019.                              Finextra, March 28, 2019.
                Accessed 2020, November 6.                     Accessed 2020, November 6.

                U.S. Payroll Card Market Overview:             Pleo – How it works,
                The State of Pay, Talie Baker, AiteGroup,      Pleo Technologies Ltd, 2020
                September 7, 2017                              Accessed 2020, November 6.
                Accessed 2020, November 6.

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Prepaid Cards

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