HONOURS FOR VICSES VOLUNTEERS - Remembering the 2010-2011 Victorian floods - AUTUMN 2021 - Victoria State ...
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AUTUMN 2021 EDITION 14 HONOURS FOR VICSES VOLUNTEERS This year’s VICSES Emergency Service Medal and Citizen of The Year recipients Remembering the 2010-2011 Victorian floods Exciting new chapter with AAMI
CONTENTS Highlights from the autumn edition What’s happening Managing wellbeing during across our regions: disasters: 2019-20 Victorian bushfires pg. 26 14 CENTRAL VICSES Chaps and Chainsaws return to Bunyip State Forest. 16 EAST Erica Unit welcomes new Unit Controller. 18 MID WEST Horsham tornado hits hard. 20 NORTH EAST North East Region farewells Rob Johnstone. Supplementary Alerting System Wallboard pg. 22 22 NORTH WEST Women of the North West. 24 SOUTH WEST Wet and wild weather hits Warrnambool. Sunbury Training Room and Emergency Vehicle Garage Front Cover: AUTUMN 2021 Portraits of Strength: Extension Project pg. 24 Monash Unit Officer, EDITION 14 David Michalowsky HONOURS FOR VICSES VOLUNTEERS Interested in contributing? This year’s VICSES Emergency Service Medal and Citizen of The Year recipien ts Submit your article here: Remembering the 2010-2011 Victorian floods publications@ses.vic.gov.au Exciting new chapter with AAMI Authorised and published This magazine is printed on ecoStar 100% recycled, by Victoria State Emergency an environmentally responsible paper made carbon Service, 168 Sturt Street, neutral. It has been independently certified by the Forest Southbank, Victoria. Stewardship Council ® (FSC ®). ecoStar is manufactured from The Victoria State Emergency Service respectfully acknowledges © State of Victoria, 100% post consumer recycled paper in a Process Chlorine the Traditional Owners of the lands and waters. We pay our Victoria State Emergency Free environment under the ISO 14001 environmental respects to Elders past, present and emerging. Service, March 2021. management system.
MESSAGE FROM THE ACTING MINISTER FOR POLICE AND EMERGENCY SERVICES Welcome to the first edition of Community Matters for 2021. A warm hello to each of you in what is reports, 599 requests to assist other my first Community Matters welcome agencies, 532 rescue incidents, 28 message as acting Minister for Police calls for assistance due to landslides, and Emergency Services. I have 81 due to earthquakes and 62 long admired the remarkable efforts other incidents. of our emergency services and first VICSES volunteers have also supported Welcome responders, and am looking forward to Victoria Police at checkpoints across working with and supporting the many the state during road and border hardworking, dedicated volunteers in closures to help stop the spread the Victorian State Emergency Service (VICSES) this year. of coronavirus. Hello everyone, and welcome to The onset of La Niña and heavy rain While the state has so far avoided major fires, many Victorians were caught by and flash flooding events this summer the autumn edition of Community is a poignant reminder for many heavy rains and flash flooding while volunteers reflecting on the 10-year Matters, our first for 2021. holidaying early in the New Year, and anniversary of the devastating floods VICSES volunteers played a crucial of 2010-11. Large areas of Victoria Firstly, I’d like to congratulate VICSES Whittlesea Unit Controller role attending to hundreds of callouts experienced record flooding or storm Gary Doorbar and Wodonga Unit Deputy Controller and Peer across the state. damage between September 2010 Support Team Leader Lisa Wise, who were both honoured South-west Victoria was hit particularly and February 2011 under La Niña- with the prestigious Emergency Services Medal on Tuesday 26 hard, where VICSES crews around generated weather patterns. January. Both Gary and Lisa have dedicated much of their lives Warrnambool dealt with a once in 50- It was a natural disaster that took a huge to supporting VICSES and their communities, and I could not be year storm that pummelled the area on toll on communities across the state. more proud of their achievements. Several of our members also Saturday, 2 January. In response, over the past decade received Citizen of the Year awards in their local areas, which More than 50mm of rain fell in the VICSES and the emergency services is a testament to their contributions individually, and as VICSES region over 30 minutes and local crews sector have been at the forefront of volunteers. You can read more about these honours on page 4. responded to over 90 requests for help advancements in emergency flood Monday the 8th of March marked International Women’s in six hours that day. response, designed to keep at-risk Day (IWD) - a day to celebrate the incredible achievements communities safe. of women across all communities. As a Male Champion of The deluge continued over the next few days, with VICSES crews called Funding for VICSES essential Change, I am proud to #ChooseToChallenge – the theme for to attend serious incidents including maintenance, building safety and this year’s IWD. As an organisation, we strive to raise awareness a large landslide that hit a major road facility upgrades continues to be a against bias, and take action for equality and inclusivity every in Geelong and several flash flooding priority with the Victorian Government day. To all the women of VICSES – thank you for your ongoing incidents – including one at a popular investing more than $54 million contributions and service. We celebrate your achievements. caravan park on the Great Ocean Road in VICSES facilities over the past In January, we announced a new agreement with our Principal which left up to 15 vehicles trapped in three State Budgets. Community Partner AAMI. 2021 is the final year of the flood water and many holiday makers’ This year’s budget delivered more AAMI Equipment Handovers, with a shift towards making plans disrupted. than $3 million to upgrade the VICSES communities safer by funding projects that directly engage Over the first two months of summer, head office, plus a further $4.7 the community. I cannot thank AAMI enough for their support Victorians called upon our trusted million for essential facility upgrades for the equipment program in the past, and look forward to volunteers more than 6,400 times, under the Emergency Services working together on our new community program. You can with VICSES crews in December and Refurbishment Fund. read more about the history of the AAMI Equipment Handovers January responding to 616 flood and This is all part of our commitment to on page 9, or visit the Hub for more info. storm incidents, 3,512 tree down equipping the state’s emergency Last but not least, thank you to all of our members who have incidents, 989 building damage services volunteers with the resources continued to provide assistance during the ongoing pandemic. they need to tackle challenges now Your hard work and adaptability does not go unnoticed, and and into the future. continues to contribute greatly to safety of all Victorians. To all VICSES volunteers who have I hope you all enjoy this edition of Community gone above and beyond this summer, Matters, and stay safe. your efforts are invaluable – thank you. Kind regards, Danny Pearson MP Acting Minister for Police and Stephen Griffin Emergency Services CEO Victoria State Emergency Service 03
FEATURES VICSES volunteers honoured with Emergency Service Medal Gary Doorbar and Citizen of the G ary joined VICSES in 2008, first volunteering with Broadmeadows Unit and then moving to the then Year awards newly established Whittlesea Unit in 2014 as Unit Controller. During this time, Gary was instrumental in the expansion of the unit, which has since grown from 10 members to nearly 90 members today. By Gabi Barkmeyer, Corporate Communications Officer, VHO Gary’s perseverance in building relationships with local government and emergency service agencies cemented the unit’s positive reputation in the community, and ability to respond 24 hours a day, On January 26, VICSES volunteers 7 days a week, 365 days a year. were honoured across Victoria for their Aside from his incredible leadership of the Whittlesea Unit, Gary has also undertaken many contributions to their communities and the leadership roles across a diverse range of large- emergency management sector. Here’s scale emergency events. This includes assisting the 2009 Victorian Bushfires, positioned Crew Leader a look at this year’s VICSES Emergency in the search for Jill Meagher in 2011, deployment to Queensland to support the storm response Service Medal (ESM) and local Citizen of for Cyclone Yasi in 2011, and many more events since. Notably in 2015, Gary earned Whittlesea the Year award recipients. Unit a citation from the Victoria Police Local Area Commander for the unit’s outstanding contributions in the search for the remains of a deceased person. “The members at Whittlesea Unit describe Gary as a fantastic leader who is always supporting them Emergency and enriching the experience of being a VICSES volunteer,” said Central Region Manager Ray Jasper, Service Medal who nominated Gary for the award. A ustralia has a system of honours and awards so “As is evident with numerous emergency events its citizens can be recognised for excellence, where Gary has played an important leadership role, achievement or meritorious service and he has displayed exemplified leadership, direction, contributions to our society. The ESM recognises emotional guidance and support to others. Gary’s distinguished service by members of emergency continual sacrifice of personal time to help the service organisations across Australia and people community is over and above what is expected of who are involved in emergency management, training any volunteer.” or education. Only 86 Victorians have received this prestigious award to date. 04
Citizen of the Year awards Across Victoria, VICSES volunteers were also awarded local Citizen of the Year awards in recognition of their contributions to their community. Here are this year’s VICSES recipients: • Jesse Wright, Maryborough Unit: Central Goldfields City Citizen of the Year. Lisa Wise • Bryce Pritchard, Murrayville L Unit: Mildura Rural City Citizen of isa first joined VICSES in 1989, dedicating the Year. over 30 years of service. Beginning her volunteer journey with VICSES Wodonga • Leo op den Brouw, Mallacoota Unit, Lisa went on to become Deputy Controller Unit: East Gippsland Shire Citizen in 2004 and has been positioned in the role ever of the Year. since. In 2006, Lisa recognised that her experience Jesse Wright • John Simpson, Kilmore Unit: in responding to road crash rescue events as a Mitchell Shire Citizen of the Year. volunteer would benefit the then newly established • Chris Rogers, Pakenham VICSES Peer Support program, and decided to jump Unit: Cardinia Shire Citizen on board. of the Year. n Since joining Peer Support, Lisa has become a Team Leader in the North East Region, covering 25 VICSES units. Lisa’s role often involves travelling long distances and late nights at short notice, to be there as soon as possible for units who have attended a traumatic event. Championing the services provided by Peer Support, Lisa has also assisted in the development of training and awareness materials for members, and the overall accessibility of Bryce Pritchard (left) mental health and wellbeing services for all VICSES volunteers. John Simpson As a prime example of her dedication, during the 2020 bushfires Lisa gave up her holidays and volunteered to be deployed to East Gippsland to provided critical incident stress support for volunteers and their families impacted by the fires. Lisa quickly distinguished herself and built strong relationships with volunteers, staff and families from the community and across many different agencies, offering significant support to those traumatised by the devastating events. Leo op den Brouw (right) Chris Rogers “I can think of no other member that demonstrates our VICSES Values as consistently as Lisa,” said North East Operations Officer Neil Payn, who nominated Y MAN KS Lisa for the award. Congratulations to all of our 2021 THAN “Lisa is highly respected by all those who have worked with her or benefited from her services, and award recipients, and thank you is an outstanding volunteer whose commitment to VICSES and the community of Victoria is of the for your ongoing dedication to highest order.” n VICSES and the community. 05
GENERAL NEWS Remembering the 2010-2011 Victorian floods By Kathleen Jessop, Media Officer, VHO Ten years after the devastating 2010- East Regional Manager Keith O’Brien, who was positioned that we apply during serious incidents to this very day.” n 2011 floods, we reflect on the impacts as an Incident Controller during the event. and those who responded. Ten years on, the 2010-2011 floods B Do you need have shaped the way we plan and etween September Rochester Unit Controller Judith respond to floods today. 2010 and February Gledhill, who responded during 2011, a declared La the floods, remembers the severe “VICSES has learned so much from support? Niña caused severe flooding and impacts that the event had in her that event,” said Mid West Regional storm damage to 70 out of 79 local local community. Manager Stephen Warren, who Major incidents can have government areas across Victoria. also undertook the role of Incident an impact on our mental This included over 1,500 flood “I was new to VICSES a decade health and wellbeing. If you Controller during the floods. watches and warnings, 34,000 ago, and the experience of the need support, volunteers requests for assistance to VICSES, 2010-2011 floods will stay with me “Giving affected communities can contact Peer Support on and $1.3 billion dollars in damage. forever,” said Judith. adequate warnings and involving 1800 899 927, and staff them in decisions that will impact can contact our Employee Rainfall of 100-300mm was “I remember the phones ringing their properties are critical things Assistance Program recorded between 9 and 15 off the hook; the town of Rochester was split in half by floodwater, on 1800 687 327. January 2011, affecting two-thirds of the state. Areas in North East and nobody had the use of their and Central Region saw significant showers or toilets in that time.” flood events between September Although the impacts of the and December 2010, while floods affected so many, it Melbourne and the Mallee were also highlighted the strength impacted most in February of 2011. and resilience of communities During this period some towns across Victoria. experienced widespread flooding up to four times in less than four “Communities across the state months, including Charlton, banded together during what was Echuca, Horsham, and Kerang. a devastating time for thousands of locals, farmers, and businesses. The severity of the event took its In addition to emergency services, toll on many Victorians, with over it was residents who made an 56,791 insurance claims. enormous difference,” said North 06
Shaping the way we work during COVID-19 By Gabi Barkmeyer, Corporate Communications Officer, VHO Together, we have faced many challenges in the way that we work and respond to emergencies during the ongoing coronavirus pandemic. Although the impacts of COVID-19 have been difficult, it has also highlighted some great accomplishments across our organisation in the way our members have adapted to a new working environment. O ne of the biggest Another huge change to our compared to 2019, and our changes was working environment was the Neighbour Day campaign the adoption of Webex, enabling our switch from face-to-face to online training. The Learning saw our average impressions per post increase from Stepping back members to be more connected than ever before. and Development team acted quickly to increase approximately 44,000 to 198,765 in 2020. Our efforts in time… Prior to COVID-19, members the development of online to increase community still preferred face-to-face content via the Training engagement via social media meetings and training, with Portal, fast-tracking the are working and proving Webex used only as a back- release of training programs their worth in every post, so up. With additional training and COVID-19 content to thank you to our members for and learning the balance of support the VICSES Pandemic sharing great content with us. video conferencing and other Plan. New skill programs communication devices, our and COVID-19 specific Although restrictions have members have been able training included: eased and we have been able to maintain relationships to gradually get back to face- and undertake training from • First Aid Refresher to-face activities, the learnings almost any location. gained by adapting to a new • Emergency Vehicle working environment have Response Driving While COVID-19 restrictions strengthened our ability to meant less face-to-face • Crew Member Supervised be adaptable with how we activities and more time respond to emergencies, T • Mental Health Awareness spent at home, health engage with the community, here’s more than one way to and wellbeing at VICSES • Responding During and look after each other. cross a creek! Back in 1984, hasn’t taken a back seat. COVID-19 Northcote Unit held a training The Wellbeing, Health and Safety team switched to • Working Remotely, Thank you session along Melbourne’s Merri Creek, and more. which is still prone to flooding during online sessions, holding all, for your heavy rainfall today. One of the many Healthwatch @ Home, online Between 1 March and healthy cooking classes, 31 December 2020, ongoing exercises included using a ladder as an alternative way to cross a section of the weekly mindfulness events and more, all through online there were 18,520 online learning programs support to creeks rapid water (pictured). n video conferencing. The completed, doubling the keep our team also launched the communities numbers from 2019. MindFit podcast, aiming to spread the word of good Finally, although we couldn’t gather in-person to support safe through Share with us health to our members across the state. The annual our annual campaigns and the most Do you have a photo that events, we were still able challenging Step It Up campaign was you’d like to share as part of the biggest yet, with more to celebrate across social our ‘Stepping back in time’ than 850 participants and media and reach even larger audiences. Our 2020 times. n feature? Email your submission 200 million steps logged, along with a caption to proving that our members Wear Orange Wednesday publications@ses.vic.gov.au were keen to keep their campaign saw a 532% fitness up more than ever increase in impressions across despite the pandemic. all social media platforms 07
CAMPAIGNS & EVENTS International Women’s Day By Gabi Barkmeyer, Corporate Communications Officer, VHO On March 8, we celebrated International Women’s Day Launch of (IWD) in recognition of the incredible contributions of Emergency women across VICSES and our communities. Management Pride Network T his year’s theme networking opportunities for all Kate White, reflecting on our was ‘choose those in attendance. own organisations commitment Victoria to challenge’, to gender equality. encouraging people to In addition to these events, By Gabi Barkmeyer, Corporate challenge gender stereotypes the women of VICSES were “With more than 5,000 Communications Officer, VHO and bias. To highlight the also proudly celebrated across volunteers, we are extremely multiple media publications, proud that 33% of VICSES theme and to help celebrate including Bendigo Unit Deputy volunteers are female and On Friday 4 December women across Victoria’s emergency management Controller Natalie Stanway 27% are represented in our 2020, the Emergency featured on the cover of The unit leadership teams, as well sector, the Emergency Services Age, as well as other member as a strong representation of Management Pride Network Foundation (ESF) hosted three separate IWD events features in The Australian, women on our board, and in Victoria (EMPNV) hosted Gippsland Times, and our senior leadership group. in Bairnsdale (27 February), the network’s official Wangaratta (14 March), and Wangaratta Chronicle. Our strong investment in Melbourne (16 March). Each organisational Values is a key launch, virtually. “It’s such a privilege to work for T event featured inspirational driver for an empowering an organisation that proactively work environment that stories, presentations and he EMPNV is a new network celebrates an inclusive and acknowledges, respects, and panel discussions from women that has been founded diverse workforce,” said values the diversity, abilities who are industry leaders to raise awareness and VICSES Community Resilience and contributions of our within the sector, as well as visibility of the LGBTIQ community and Communications Director volunteers and staff.” n and allies from Victoria’s emergency 08
Exciting new chapter with AAMI By Amy Miles, Event and Project Officer, VHO Our long-standing partnership with our Principal Community financial resilience, social resilience and natural hazard resilience,” said Partner AAMI has spanned over 18 years, and has seen Head of AAMI, Joshua Kelland. “We hope our partnership with AAMI generously donate over $9 million in contributions VICSES continues to increase the to support the incredible work of our volunteers. connectedness, inclusion and preparedness of our community A to respond to natural disasters, s part of our new Initiatives that AAMI will be campaign and help change driver which reduces the physical and partnership agreement, proudly supporting through this behaviour on our roads, creating psychosocial impact, enabling AAMI has chosen to new partnership include our 15 to safer communities – together. them to recover more quickly.” focus on making communities safer Float campaign. This will include by funding projects that directly providing funding for a refreshed “Our community investment Over the past 18 years, engage with the community. campaign look and feel, alongside strategy focuses on making a some key highlights of the As such, the existing annual the development of augmented positive impact on the most partnership have included: AAMI Equipment Program will reality capability to improve the material social issues facing the • Annual joint launch events conclude in 2021. impact and effectiveness of the Suncorp Group, specifically for the AAMI Equipment Handovers across the state. • 20,197 pieces of equipment including our VICSES CEO, distributed as part of the AAMI Stephen Griffin. Equipment Program since 2008. “Our organisation is proud to support the launch of the • Launch and delivery of Emergency Management Pride campaigns featuring AAMI Network Victoria,” said Stephen. including 15 to Float, Bag it, block it, lift it and leave, Safer “Our support of this network Communities, StormSafe, reflects our commitment to FloodSafe, Neighbour Day and eradicating discriminatory the Driver Reviver program. behaviours, and endorsing an • Events for community management sector, aiming sector members and the inclusive culture within VICSES, engagement and volunteer to create a more inclusive and community, featured speakers and the wider emergency development, both internally collaborative environment. including the Commissioner for management sector.” and with other agencies. Gender and Sexuality, Ro Allen, The network attended the Want to show your support? You and Emergency Management “I cannot thank AAMI enough Midsumma Festival at the can follow the network on Twitter Commissioner, Andrew Crisp. for their support through the beginning of 2020 to host its at @EMPrideVictoria and on The panel discussion included equipment program over the years, ‘soft launch’. With the group Facebook at @EMPNV. n our very own Sabrina Canfield and look forward to bringing our now fully established and from VICSES Pakenham Unit, as new community program to the comprising of representatives well as agency representatives state, together,” said VICSES CEO from across Victoria’s emergency from Victoria Police, St John Stephen Griffin of the partnership. management sector, the Ambulance and the Country Fire One thing is network was excited to finally Authority. The event also included host the official launch via Zoom a series of virtual break-out (due to COVID-19). rooms for robust discussion, and for sure: Lucky The event, which was open to all emergency management a highlight reel of messages of support from key agency leaders we’re with AAMI! n 09
CENTRAL VICSES Chaps and Chainsaws is done,” said Chelsea Unit return to Controller Ron Fitch. On their return to the fire Bunyip State ravaged community, the locals couldn’t have been happier to 1 October – 31 December have our volunteers back. Forest “It’s like some days you’ve got to climb Mount Everest, and some days you can’t By Phil Wall, Chelsea Unit Deputy Controller, Central Region even reach base camp. A day like today is not just about Chaps and Chainsaws is an initiative that the physical support from VICSES. In a lot of ways, it’s 2,023 was set up by VICSES in 2009 following the more about the emotional devastating 2009 Victorian Bushfires. The idea support,” said local property owner, Ingrid Green. was for crews to go into fire affected areas and assist property owners to clear trees and logs “Just knowing someone cares, and that there is someone Volunteers that had come down during the disaster. willing to help you reach your F own summit. At Mount Everest 5,453 or the next 10 years, to the area and promised to they had Sherpas, but today, crews continued to be back in 2020. However, thanks to VICSES, we had go back to areas like with the COVID-19 pandemic angels in orange.” n Kinglake, Kinglake West and sweeping across the globe surrounding locations as the soon after the fires, all VICSES units that Requests for assistance need arose. In early March plans were sadly forced to returned to Bunyip 2019, a fire in the Bunyip State be put on hold. in 2021 include: Park, about 65 kilometres Fast forward to 2021, in • Chelsea Unit 12% Building damage east of Melbourne, burned January 35 VICSES volunteers • Essendon Unit through more than 15,000 8% Support (including 30 Central Region • Footscray Unit other hectares after several agencies volunteers), travelled back to • Frankston Unit smaller fires merged. 67% Tree down 5 5% % Rescue Flood The fire destroyed 29 homes around Bunyip North, Garfield Bunyip over two weekends to fulfil our promise to assist four properties in the Tonimbuk • • Glen Eira Unit Greater Dandenong 3% North and Tonimbuk, as Unit and Garfield North areas. • Hastings Unit well as 67 outbuildings and sheds. This event saw the “The last thing we wanted • Hobsons Bay Unit Other • Malvern Unit reintroduction of the Chaps was for the people from this and Chainsaws concept in community to feel forgotten • Northcote Unit an effort to assist the local by us. That’s why we‘re here, • Narre Warren Unit community. In September and that’s why we will keep • Pakenham Unit 2019, the first crews went coming back until the job • Whitehorse Unit 10
VICSES features in Melbourne’s 'Portraits of Strength' exhibition By Kath Jessop, Media Officer, VHO Chris Rogers February, VICSES was fortunate enough to be asked to feature as part of Melbourne’s receives local Portraits of Strength exhibition on the Crown Citizen of Riverside, celebrating the Lunar New Year and extraordinary people who embody the theYear award By Shayne Honey, Pakenham Unit, Central Region spirit of the ox. M onash Unit months – all while undertaking On January 26, VICSES Pakenham Unit Officer David his day-job as a primary school volunteer Chris Rogers was the recipient Michalowsky teacher, and dealing with was one of five people a devastating personal loss of the 2021 Cardinia Shire Citizen of the chosen to have their portraits during this time. Year award – a deserving achievement displayed on the iconic fire for an incredible guy. towers along the Yarra River, The exhibition stood proudly in C photographed by Sam Wong. representation of the Chinese zodiac of 2021 - the ox. This hris has volunteered damage, clearing David was deployed in a animal personifies strength, with Pakenham Unit for 300 fallen trees, assisting police at support role during the 2019- diligence, reliability, honesty over 36 years, going over 30 crime scene operations, 2020 bushfire season at the and commitment, which are above and beyond to support the and attending six aircraft incidents. Traralgon Regional Control all characteristics that David unit and his community. This not There is no doubt that you could Centre to help coordinate embodies in his role as a only includes responding to local potentially triple these numbers resources, and has responded VICSES volunteer and leader in requests for assistance (RFAs), if we had records dating back to to numerous other critical his community. n but also assisting in other parts the beginning of Chris’ VICSES incidents over the past 12 of Victoria, and even interstate. volunteer journey in 1984. Passionate about all things road crash rescue (RCR), Chris often Chris is a much valued volunteer attends RCR forums, and even at Pakenham Unit, and we are gives up his Sunday mornings to so proud of his achievements. train unit members on RCR. This On behalf of the unit we’d level of dedication ensures that also like to give a big thanks all unit members are up-to-date to Chris’ family, who have so with the latest RCR techniques generously supported Chris and and skills, and that the Cardinia his invaluable contributions to Shire area has enough competent community. Congratulations Chris members to respond all year- and thank you for all that you do round. During COVID-19, Chris has for our unit! n continued to respond to RFAs and host RCR training, even managing to miraculously make reading training books enjoyable! Since mid-2009, Chris has attended around 1,100 requests for assistance. This includes responding to 487 RCR incidents, helping to secure over 150 residents houses due to storm 11
EAST Building additional emergency response capability for East Gippsland 1 October – 31 December By Merryn Henderson, Community Resilience Coordinator, East Region VICSES East Region and the Country Fire Authority (CFA) have joined forces to provide an enhanced emergency response capability in Steep and High Angle Technical Rescue for the eastern 664 side of Gippsland. S teep and High Angle Technical Rescue The region now has 10 trained High Angle was identified in the South East personnel and 28 trained Steep Angle Volunteers Victoria Technical Rescue Plan as an personnel, with all endorsed in Low Angle. The emergency response gap in East Gippsland. area in which this team responds to spans from 763 With mountainous terrain and regular requests for the New South Wales border to across Central assistance for steep and high angle rescue in the and South Gippsland. area, everyone would agree that this response capability is highly valuable and necessary. Thanks to this group of highly trained members, we now have the ability to better respond to Initiated by the VICSES East Region, Operations the residents of East Gippsland and keep our Requests for assistance Officer Vin Bigham and CFA Commander Aaron communities safe – together. n Worcester identified volunteers from both agencies that were willing to formulate a team Are you REALLY and undergo extensive training and development Building to form the technical response team. ready to go bush? 7% damage 67 % Support The first combined training session for VICSES other and CFA personnel took place in July 2018, 9 % agencies By Jane Fontana, Community Tree down with the final sign-off occurring in December Resilience Coordinator, East Region V 10% Rescue 2020 after the team performed an independent capability assessment and received endorsement ICSES East Region, in 4% to activate a response in this capability. partnership with Ambulance 3% Victoria, Forest Fire Based out of VICSES Bairnsdale Unit and Lakes Management Victoria, the Department Entrance CFA, and supported by surrounding of Environment, Land, Water and Other Flood units and brigades, the team continues to meet Planning, Parks Victoria and Victoria for regular training sessions for skills maintenance and accreditation currency. 12
RediPlan Emergency Planning Workshop – Cape Paterson By Jane Fontana, Community Resilience Coordinator, East Region O n January 9, VICSES East Region 24 community members attended the TIFFANNY participated in a community COVIDSafe session, with 18 participating emergency planning workshop in some evaluation feedback. Of the for the community of Cape Paterson. 18 respondents: The event was hosted by the Bass Coast Shire Council and the Residents • 100% found the content relevant. MOORE • 17 found the content comprehensive and Ratepayers Association as a recommendation from the report into and easy to understand. Erica Unit welcomes the freak hailstorm that occurred in • Each presentation was rated excellent or very good. new Unit Controller Cape Paterson in May 2019, which cause widespread damage to buildings, • 16 of the respondents said they would By Jane Fontana, Community Resilience infrastructure, as well as severe complete their individual RediPlan. Coordinator, East Region I coastal erosion. • 100% would recommend completing a n late 2020, Erica Unit welcomed RediPlan to neighbours. Tiffany Moore on board as the unit’s VICSES, Ambulance Victoria, Country Fire Authority and Bass Coast Shire provided new Controller. The Red Cross is now undertaking some short, relevant presentations regarding follow-up assistance and evaluation for Tiff is an energetic and community minded local local risk, followed by Red Cross facilitating those who attended the session, which mother of two young children, who has extensive an emergency planning session with the will be provided in due course to VICSES local connections in the area and has already hit the RediPlan and Get Prepared apps. and Bass Coast Shire to assist with shaping ground running in the leadership role. future engagement opportunities with the Cape Paterson community. n “I never thought I would be leading the unit,” said Tiff. “Sometimes you have to take a leap of faith, and I’m so glad I did.” The unit already has a fresh new approach to training, social media, recruitment and community involvement, supported by the enthusiasm and energy that Tiff has brought with her. “Even though we live in a small community, I am excited to be a part of the unit, and how rewarding it is to volunteer here. I want to give my members every opportunity to learn new things and be the best they can be, for themselves and the service that we provide to our community,” said Tiff. Congratulations Tiff, from everyone at East Region! n Police, embarked on a local out camping, four wheel presented a comprehensive campaign across Gippsland driving, bushwalking and other news story, and a couple before the Christmas/New Year outdoor activities. of local radio stations ran a holiday period, to get holiday story as well to further drive makers thinking about their A flyer was created in the form community awareness. preparation before heading to of a checklist, accompanied bushland areas. by a media release, which was It’s fantastic to have all our local distributed far and wide across agencies so well connected In The campaign was initiated Gippsland. Posters and flyers Gippsland, and to be able to by the growing number of were also distributed to key undertake these sorts of local emergency calls being received locations at the entry points need initiatives in such a short by agencies from people getting to many popular bushland space of time. n into trouble when heading locations. WIN News Gippsland 13
Supporting border protection during COVID-19 By Gordon Hicks, VICSES Ballarat Unit Controller, Mid West Region MID WEST 1 October – 31 December On the Tuesday afternoon of December 29, VICSES 408 Volunteers Ballarat Unit sent three of our volunteers to help with the border protection efforts because of continuing COVID-19 outbreaks across New South Wales. 608 O ur task was to assist were from a non-affected area an incredible team of Victoria Police to (a green zone), and had a Victoria Police and VICSES ensure that local current travel permit. members, demonstrating our residents could travel between commitment to keeping the the border towns (the border We worked four very community, and the state safe challenging, yet rewarding Requests for assistance bubble), and check the travel afternoon shifts alongside during the pandemic. n permits for non-locals. We were assigned with Victoria Police on an afternoon Building shift at the Lincoln Causeway 24% damage between Albury and 30% Wodonga, and our shift was Support joined by another member Tree down other from VICSES Wodonga Unit. 10 % agencies We checked licences and ID’s 318 30% of travellers and ascertained mage: 143 3% 4% 7% Rescue if they had been outside the er agencies: travel bubble for that area. We Other Flood also ensured that travellers % from outside the travel bubble 7% % 14
Horsham tornado hits hard By Jane Patton, Community Resilience Coordinator, Mid West Region A t 1:00am on Monday 7 December 2020, while the residents of Horsham were sleeping, a fierce tornado blew strong winds through the northern suburbs of Horsham. The force of the winds snapped branches, moved tree trunks from their base, and lifted sheets of iron and tiles from house roofs. Debris was also scattered across properties, including parts of building structures, outdoor play equipment and furniture. Hot day for hot rods! with many people stopping for a chat and a look over By Dylan West and Linda Hardingham, VICSES Ararat Unit our rescue vehicles, which According to the Bureau of Meteorology, the – Community Engagement Team, Mid West Region included our Ford Ranger all- tornado wind blew strengths between 138 purpose support vehicle and and 177kph. This resulted in around 3,200 On Saturday January 23, VICSES Ararat Unit our Ford Transit general rescue residents losing power until mid-morning, support truck. Both were a and damaging more than 70 homes and had a fantastic time at their first community hot item, with members of the properties in the northern part of Horsham. engagement event of the year at the Great public asking many questions The damage was so bad that some homes about each vehicle’s specific became uninhabitable. Western Show and Shine, an annual event held use, and how they are utilised by the Great Western Hotel. in various rescue situations. VICSES Horsham Unit received over 100 T requests for assistance for this event, The day went by fast and responded to by the incredible efforts of he day was hot, the community to see who we are, before we knew it, the event over 50 VICSES crews from across Victoria cars were hotter, how we respond to requests came to an end and we who came to assist. Victoria Police, Country and the community for assistance, and to hopefully were all heading home; hot, Fire Authority, Fire Rescue Victoria, the was enjoying every minute of recruit new members. happy, and already planning Department of Environment, Water, Land and it. Our focus of the day was SES Steve (our unit mannequin) our next event! n Planning and local government also rallied all about raising awareness of VICSES by allowing our attracted a lot of attention, together to support the recovery effort. Horsham Unit demonstrated outstanding I professionalism and commitment in Lifting Horsham’s n December 2020, VICSES responding to the event, having a great Horsham Unit Controller sense of comradery working alongside their fellow VICSES volunteers and emergency spirits Crystal Sanders and Horsham Country Fire Authority service colleagues. A big thank you to (CFA) Captain John St Clair joined everyone involved in this effort. n By Jane Patton, Community Resilience Coordinator, their crews together to spread Mid West Region some festive cheer through the northern streets of Horsham. The lift in community spirit was greatly needed, with some families facing many hardships after the tornado event, that occurred only a few weeks prior to Christmas. There was a warm reception from the Horsham residents as the CFA and VICSES rescue trucks drove down the local streets, greeting the locals as they passed by and wishing everyone a very, Merry Pic: Paul Carracher Christmas. n 15
North East Region farewells NORTH Rob Johnstone EAST By Liz Frazer, Community Resilience Coordinator, North East Region After 34 years of service with VICSES, North East Region has said farewell to the one and only Rob Johnstone, Regional Officer - Training. ‘Robbie J’ joined the 1 October – 31 December VICSES Benalla Unit in 1986, building crucial volunteer experience and taking up Unit Officer and Deputy Controller roles, as well as responding to the disastrous t s: 702 1993 flood event. S 0 September ince 1996, Robbie “Robbie took to the Training mountain, and his contribution or assistance: 327 714 has worked tirelessly Officer role with absolute is deeply appreciated by n: 209 64% to train, mentor, and passion, and very quickly members in the North support VICSES volunteers endeared himself to all units East who have expressed damage: 4 1% to hone specialist skills and and members. He was quiet their sadness at Robbie’s ther agencies: 52 respond to emergencies by nature, but a happy and departure, sharing well wishes around Victoria. Mid jovial character, who was for his future. Volunteers West Regional Officer - always willing to go above % Emergency Management, and beyond what was Robbie, we wish you all the 827 9 15% Gavin Kelly, reflects fondly required," said Gavin. best in your adventures after VICSES, and we thank you for % on the time spent working Robbie has taught many of your passion and patience. alongside Robbie. us the way of the rescue boat The orange doors will always and the path to the top of the be open to you! n Requests for assistance Building 64 % 9% damage Support Tree down other 10% agencies 4% 10 % Rescue 3 % Other Flood 16
"Rob has been a much loved and vital fixture of our North East Regional staff and regional training team, delivering the whole gamut of training, particularly focusing his skills in rescue boat and alpine search and survival.” Brendan Corboy, Manager Regional Operations - Readiness, North East Region CELEBRATING Pic: North Central Review JOHN SIMPSON: “Rob always made time for everybody. If ever there was a cool, calm and collected person during a major operation, it was Rob.” Mitchell Shire Council Sue Sheldrick, Citizen of the Year By Justin Brumley and Steve Caddies, Kilmore Unit Deputy Controllers, Community Resilience North East Region Coordinator, North East Region J ohn Simpson’s Although as the members for storms and floods. John outstanding and at Kilmore Unit report, has really elevated the unit’s “Robbie leaves a big pair of ongoing contribution there’s nothing ordinary standing in the community shoes to fill. I’ll miss a great to his community was duly about John Simpson. by fostering relationships work buddy and his smiling and recognised and celebrated with our emergency service on Australia Day when he “John conducts himself in colleagues, the Shire, happy personality.” was named the Mitchell an inspiring way. He leads Rotary, and the Returned Shire Citizen of the Year. by example, and is a mentor Services League.” for new members. John’s Carolan Miller, John’s many community contribution is constant, Kilmore Unit Controller Volunteer Support Officer, roles include nearly 38 years and when the unit has John Koutras also North East Region in orange at VICSES and had tough times, John’s acknowledged John's 39 years in yellow at the provided stability and achievement and service. Country Fire Authority (CFA), steadfastness. He is always “Rob will be very much missed as well as other roles as a around to support his fellow “John’s recognition from the community this Australia by the Alexandra Unit and North scout leader, school teacher members and undertake and driving instructor. whatever role is needed,” Day is very well-deserved, East Region units as a whole. and I wish him my biggest said Kilmore Unit Deputy He was dedicated to the job Described by some as the Controller, Steve Caddies. congratulations," said rock of VICSES Kilmore John (Koutras). n with broad knowledge, and Unit, John is a quiet achiever “The Mitchell Shire Citizen was always friendly and helpful who just keeps showing up of the Year award reflects in any way that he could be. He and getting things done. John’s reputation within John has given much of the community. He’s really went above and beyond to help himself to the service and fostered the relationship Read more us achieve our goals as a unit. his community by taking with our CFA brothers and You can also read more We wish him all the best in his on important unit roles, sisters, who we have a about North East Region including time spent as great relationship with. This life after VICSES - maybe he’ll Unit Controller, Deputy means the local CFA is more member Lisa Wise and her recent Emergency Service keep his foot in the door!” Controller, and as ‘Member than happy to come out Medal honours on page 4. Ordinary’ as the need arises. and help when we activate Peter Weeks, Alexandra Unit 17
Women of the North West By Karen Dunstan, Community Resilience Coordinator, North West Region To celebrate International Women’s Day, that we foster practices that NORTH support gender diversity. in this edition of Community Matters we With women joining the are shining a light on VICSES women service in ever greater in the North West, acknowledging the WEST numbers, our capacity is building where we contributions they make to both their unit were previously seeing a and their community. decline in numbers and I units struggling to attend n North West Region, roles even more, as well as requests for assistance. This is we are working with other support roles such particularly reflected in some units to support and as Staging Area Managers of our smaller towns. empower female members to (SAMs), where currently 1 October Jan – 31 May – 312018 December take on leadership positions. more than 30% of endorsed Being able to demonstrate that VICSES is a volunteer Across more than a quarter SAMs are women. There is organisation of choice, of the region’s units, women still some work to be done one that is progressive occupy over 60% of all to build up numbers in and respectful, and that leadership positions, and senior unit positions, but welcomes members from all overall, women make up what is exciting and a sign walks of life, is critical to our almost 40% of our region's of optimism for the future ability to continue to serve unit leadership teams. Of of gender diversity in the our communities into the 672 597 all the North West Region region, is that more than 40% future. While there is still a VICSES volunteers that hold of Unit Officers are women. long way to go regarding Incident Management Team Building gender diversity gender diversity (particularly (IMT) roles, women account doesn’t happen overnight, in emergency services where for 50%, with the majority of and where we are now is the it can be a generational Volunteers those roles in operations and planning cells. result of a conscious effort by change), here in the North units and the region to ensure West we have our eye 1,476 706 We are working towards our membership reflects our firmly on the benefits of our increasing the number of communities. This includes membership reflecting the women undertaking IMT a review of our recruitment communities in which we strategy to ensure live and serve. n Request for Requests forassistance assistance Building I have been Deputy Controller of the 7% damage Echuca Unit for about three years, after Support being encouraged to take on the role 63 % 10 % other agencies when our previous Deputy retired. PROFILE: Tree down 12% Rescue Being in a leadership role is beneficial in many ways, and it has significantly 6% Bridget Burke – boosted my understanding and 2% Echuca Deputy patience when working with people. Other Flood Controller 18
PROFILE: Gender equity three daughters, it has in emergency Michelle Singleton – been beneficial for them Swan Hill Deputy to see other members (both male and female) management Controller make such a difference within the community. By Karen Dunstan, Community Resilience Coordinator, North West Region V My journey with VICSES started in 2008. My day job is as a Business ICSES North West Region has Manager at a specialist I was looking for a way to make a difference school, which has taught recently joined the Greater Bendigo Gender Equity Coalition. The in the community, and something particularly me several strategies coalition is a diverse collective of public, private and has helped me in within the emergency services sector. dealing with some high and community sector groups dedicated to I stress situations. I recently advancing gender equity and the prevention of t wasn’t really my Swan Hill Unit is very completed the Business violence against women. intention to be a part community minded, and Managers in Victorian State of the leadership team we work very closely with Coalition members collectively employ over Schools Program Certificate 8,000 staff in Greater Bendigo, and have direct at Swan Hill Unit, however all other emergency service IV in Business, which has when I was approached to agencies in the Swan and regular contact with the community through also helped me with my the delivery of programs, services and facilities. take on the role of Deputy Hill area. I am one of the role at VICSES. Controller, I reconsidered. members responsible for The coalition’s vision is to see “a community Although hesitant at the managing our social media I would definitely encourage where all people are respected, safe to start, I soon realised I could page, and we are very other female members to participate in all aspects of community life and actually make a difference. involved in all community take on any of the leadership have equitable access to the resources they need I have had a lot of support events within the Swan team positions as part of to succeed in achieving their aspirations, whilst from the more experienced Hill district. VICSES. It’s always a learning living in a community that is free from violence members, and now seven experience, and very against women.” years down the track, I have Our unit is a very family rewarding with many new seen and implemented lots of orientated unit as well, opportunities for personal Action groups have been organised to focus on new initiatives. and being a mother of development. n achieving positive social change across six key areas, including emergency management. As a member of the ‘Gender Equity and Emergency Management Action Group’, together with our emergency management partners, we will work together to increase the participation of women in emergency management, with a focus on areas where women are traditionally underrepresented. We will also implement practices that consider the needs and experiences of women in the delivery of emergency services. This could include activities such as ensuring access to appropriate services for women during recovery, and exploring the intersection of family violence and emergencies. M y husband My involvement in all of these VICSES units that I can tap We look forward to making a change in our and I own a areas and groups, including into, especially when I’m community and the emergency services sector local pizza VICSES, means that I can seeking help or advice. as part of this great initiative. n shop in town, and through tap into a broad range of that we sponsor a lot of local networks in the Echuca I’m not sure if my gender sporting teams, fundraisers community. This opens up plays any specific beneficial role, but having greater based on their I would say go for and schools. I am also a a lot more opportunities to skills and knowledge. it! As long as you’re volunteer for the Echuca connect with people and diversity within our unit and as part of our leadership willing to learn and put Country Fire Authority, groups who can help to For other women who in the effort, there is and involved in local bring a different perspective team demonstrates the are interested in taking importance in providing nothing stopping you social groups. or life skills. There’s also a on a leadership role, from doing it. n strong network among other opportunities for people 19
Community engagement is back and running in South West! By Ysabel Cronin-Guss, Community Resilience Coordinator, South West Region SOUTH WEST 1 October – 31 December Face-to-face community engagement Community Engagement Facilitator for the past 12 has restarted in the South West Region, months. Although it has with our members engaging with the been a challenging year to take on a new role, Kylie community in a COVIDSafe manner as has taken it in her stride. As 642 we gradually move towards a ‘COVID part of her role, Kylie most enjoys the support from the normal’ world. community and meeting A new people from all walks lthough all run by the Camperdown of life. Kylie can be credited Volunteers public relations, Cycling Club. They have for driving the unit’s social fundraising and been attending the event media presence, as well as the 873 community engagement since 2006 and were thrilled unit’s involvement in recent are to remain contactless, to be able to attend in 2021, community engagement Warrnambool, Port Fairy, although in a slightly different events including the bike race. Camperdown, Hamilton, capacity due to COVID-19 Portland and Corio Units restrictions. The race is held in “Events like this are important have all started getting memory of Saul Pasque, a local to expose newer members Requests for assistance back into the community rider and Camperdown Club to real life experiences, like with various events, with a president who died as a result situational awareness and number of other South West of a traffic accident during a radio communications, Building without the pressures of a 10% damage Region units starting to book training ride near Geelong in in future events. 2005. The original connection time-critical emergency. 11% Support This helps to build a better other came about because of a Hamilton Unit kicked things foundation for future 50 % agencies friendship between one of the off with a static display at Camperdown Unit members responses,” said Kylie. 9% Rescue Tree down Bunnings, with the aim of and Saul’s family. Being a small educating the community on Well done to the units that community during a time of sandbagging and supporting have been out in orange 15% Flood need, they pulled together a fundraiser for Motor Neuron and engaging with their 5 and the relationship between % Disease (MND). local communities. We look the club and unit was born. forward to sharing many more Camperdown Unit recently Camperdown Unit member community engagement Other marshalled and fundraised activities in 2021, and to make Kylie Warren has been a at the Saul Pasque Memorial volunteer for two years, up for what was lost in 2020! n Bike Race, an event that is 20 and positioned as the unit’s
Wet and wild weather hits Warrnambool By Ysabel Cronin-Guss, Community Resilience Coordinator, South West Region O ver the weekend of 2-3 The primary zone (Warrnambool) January, Warrnambool had 97 RFAs within a 6-hour period experienced a large on Saturday. Many surrounding amount of rain and subsequent VICSES units and other emergency flash flooding. The Bureau of services assisted the Warrnambool Meteorology referred to the heavy Unit, proving that we really rainfall and flooding as a 1-in-50- do #workasone. year event, meaning that there is a 2% chance of a flood the same “We knew a storm was coming size occurring in any given year. from all the warnings, but what we An incredible 50 millimetres of didn’t know was how quickly and rain fell in town within a 30-minute with what intensity. The whole unit period just after 2pm on Saturday. came together, and with support from some neighbouring units, we Nearing the end of the weather Between 6pm on the Friday and event on Sunday, there was a 6pm on the Sunday, Warrnambool were able to respond to all RFAs,” said Warrnambool Unit Controller light at the end of the tunnel for and surrounding units received a the community, as a spectacular total of 387 requests for assistance Giorgio Palmeri. rainbow appeared to lift everyone’s (RFAs), including: “By the end of the day, even when spirits. Thank you to all of our units • 143 flood. we knew the worst had passed, and other emergency services we made sure every household involved that helped over the • 118 tree down. had been checked and that the weekend to ensure the safety of • 68 building damage occupants were okay.” the community. n (likely due to flood). ‘2020, it’s a Here are just some of the reflections from our volunteers: wrap’ video production "While the pandemic was really bad “I was given a lot more responsibility for South for a lot of people, there were also in a really encouraging atmosphere, good things to come out of it. I think and I learnt a lot of skills really quickly West Region Stop recording the community has learnt a lot about too.” Tilly Jansen, Torquay Unit. resilience and helping each other, and By Rachel Vella, Torquay Unit Controller, South West Region demonstrating that when we work “We had to adapt everything D together we can better support each basically. The way you respond, uring December, a way for future generations other.” Rachel Vella, Torquay Unit. learn and communicate - all of eight members from to get some insight into our that had to change. People have South West Region lived experiences. “We had to move the classroom to had to be much more attentive shared some of their experiences the shed, with 2 metres between to emails, careful about cleaning, on camera from the year 2020. The project was lead and filmed each chair so we wouldn’t come too mindful of what they touch, and who by volunteers, who developed close to each other. We couldn’t they are coming in contact with.” 2020 is a year that will be a list of open-ended questions use people, we had to use the Catherine Cloutier, Bellarine Unit. remembered in history for that could be asked to members dummies as casualties and clean incredible hardship and loss, but speaking on camera as prompts. everything that we touched.” also a time where communities From hearing everyone’s stories, Majd Eskeif, Bellarine Unit. came together. It also brought the biggest thing that shone Watch it now a sudden change to the way we through was that although dealt with training and operations. 2020 was an extremely tough Thank you to the members who As time passes, it is often the little year for everyone in different shared their stories with us, and You can check out the video things that we can forget. This ways, throughout it all, members also to the VICSES Media and at www.vimeo.com by video was a way of capturing were there to help and Communications team for their searching VICSES South those memories; to both reflect support each other no matter advice and organising the editing West Region – 2020 wrap. on the year, as well as providing what happened. and release of the video. n 21
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