HONORING OKLAHOMA'S LEADING LODGING PROFESSIONALS
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HONORING OKLAHOMA’S LEADING LODGING PROFESSIONALS
Partners
Outstanding General Manager Outstanding Food & Beverage
of the Year presented by Employee of the Year
presented by
Outstanding Lodging Employee Outstanding Manager/Supervisor
of the Year (Small Property) of the Year - Back of House
presented by
presented by
Outstanding Lodging Employee Outstanding Manager/Supervisor
of the Year (Large Property)
presented by
of the Year - Front of House
presented by
Heart of Hospitality Award -
presented by Outstanding Front Desk Employee
of the Year
presented by
Outstanding Roomkeeper
of the Year Outstanding OKWIL Leader
presented by of the Year
presented by
OFFICIAL NOMINATION RULES, CRITERIA & JUDGING
The Oklahoma Hotel & Lodging Association (OHLA) presents this Annual Awards Program, which was created to
honor the outstanding professionals in Oklahoma’s lodging industry. The awards are presented to individuals and
properties that epitomize the service and spirit of our industry. This competition is open to all OHLA all branded
and independent properties and their employees.
We know 2020-2021 has presented very unique circumstances for employers and with employees having to wear many
hats and perform job duties outside of their regular departments. We ask that you submit the nominee's job title as you would have before
the pandemic, and feel free to mention their contributions and accomplishments to other areas of the hotel in the body of their nomination.
Who May Submit Forms?
Official nomination forms are mailed to all OHLA members with the purpose of owners, general managers and human resource managers
to complete and submit nomination forms. We urge each member property to nominate one employee per category. Although, properties
may submit only one employee nomination per category, a property may enter a different employee in each category if they wish. Candidates
nominated in previous years are eligible for re-nomination. Please DO NOT have multiple members of your management team submit dupli-
cate nominations for employees. All entries must include a quality electronic head and shoulder color photo of the nominee (preferably .tif
or .jpg.) All entries must be postmarked or received by the OHLA office on or before November 30, 2021. Entries received by the deadline will
receive one (1) extra point toward each of their nominee's total scores. For more information, please call Linda Etherton at 405-942-6462. Do
NOT send nominations directly to AH&LA.
Local Award Judging
The OHLA receives nominations, including support materials, and verifies that all entries are in compliance with state entry rules and that the
property’s member status is current. All categories will be judged and award recipients will be selected by an impartial panel of judges comprised of
tourism and lodging industry professionals as well as hospitality industry academia. All judges are ineligible, as are their employees or properties.
Award Presentations
All award recipients will be kept confidential until they are announced at the Stars of the Industry Awards luncheon, which is held to honor
not only award recipients, but all nominees. Participating properties are encouraged to bring each of their nominees to the awards
presentation for stage and certificate recognition. The award luncheon is scheduled for Wednesday, January 19, 2022. All nominees will be
announced to the stage and will be presented a Certificate of Recognition and a Star of the Industry lapel pin recognizing their nomination.
All award recipients will also receive a certificate and commemorative photo, as well as recognition in local and state trade publications.
National Recognition
Not only will award recipients receive state and local recognition, but all OHLA Stars award recipients will be submitted to the American
Hotel & Lodging Association (AHLA) for consideration in the national "Stars of the Industry Awards" competition. You may submit nominees
for additional AH&LA achievement awards not listed in OHLA's competition by contacting Olivia Klipa at oklipa@
ahla.com. National winners will be notified by the AHLA, and will receive commemorative award during a major
AHLA event next year.
Compliance with OHLA and AH&LA Entry Rules
Simply follow the rules and criteria. See “Tips for Submitting an Award-Winning Nomination.” Complete one official nomination form
(enclosed) per employee or property. All award recipients are judged for outstanding accomplishments in calendar year 2021. For each
category nominated, explain in at least three paragraphs, but not more than two pages, why this nomination should be considered. For the
benefit of your nominee, please remember to provide details and specific examples that support the category’s criteria. Any support materials
that substantiate the nomination, such as photos, guest comment cards or letters, news clippings, company newsletters, booklets and other
examples must be submitted in an organized, easy-to-judge format. All entries must include a quality head and shoulder color photo of the
nominee (preferably electronic, .tif or .jpg.). It is preferred that nominations are uploaded to the online nomination option, but you may also
email digital photos to Linda@okrestaurants.com.
Although we appreciate nominations that are professionally prepared and submitted, all judging is based solely on the merit of the nominee
and not whether the nomination was prepared by a professional marketing firm. Do NOT send nominations directly to AHLA.
No binders please. All materials submitted become the property of OHLA and will not be returned. Each property submitting nominations
must be an OHLA member in good standing. Properties may submit only one employee nomination per category, although a property may
enter employees in each category if they wish. All entries must be received by the OHLA office on or before November 30, 2021. Entries
received after that date will not be considered. page 2Category Criteria
Provide specific examples that support the following criteria.
Outstanding General Manager of the Year
The Outstanding General Manager of the Year award provides properties with an opportunity to recognize a General Manager or Assistant General Manager who has
demonstrated outstanding contributions of leadership, service, and community and/or civic affairs. The nominees are judged on:
-Leadership & Employee Relations -Exceeds/Meets Management Objectives
-Consideration of Guest Needs -Industry & Community Involvement
-Certification & Continued Education
Certification designations such as Certified Hotel Administrator (CHA) will be given additional consideration, but are not mandatory.
Outstanding Lodging Employee of the Year - Small and Large Property
For the sake of this competition, Small property is defined as any property with 150 or less rooms. Large property is defined as any property 151 rooms or more.
This category is open to management and non-management positions and gives OHLA member lodging properties the chance to recognize an employee from any
department who goes above and beyond normal job responsibilities. Nominees are judged on:
-Professionalism & Teamwork -Performance Above & Beyond
-Unusual Contributions to Service -Meeting Guest Needs
-Community Involvement -Certifications & Continued Education
Certification designations will be given additional consideration, but are not mandatory.
Outstanding Manager/Supervisor of the Year - FOH and BOH
This management-only category is newly redesigned to allow properties to submit a manager /supervisor nominee from both the Front of House AND Back of House
operations if they wish. The nominees may come from any area of the hotel, and must be nominated in the definied categories below. The definitions of FOH and
BOH as follows. If you are unsure whether your nominee belongs in the FOH or BOH nomination, please contact Linda Etherton at OHLA.
Front of House Includes: Back of House Includes:
Guest Services, Front Desk, Reservations Accounting
Valet, Bell, Transportation Engineering, Facilities
Restaurant, Coffee Shop, Café, Lounge/Bar, Spa Housekeeping, Room Operations
Sales, Convention Services Human Resources
Catering, Banquets Kitchen, Stewarding
Night Audit Purchasing, Warehouse
The Outstanding Manager/Supervisor of the Year award recognizes exceptional performance by any salaried manager or hourly supervisor. Nominees are judged on:
-Outstanding and Unusual Service to Guests -Meets Management Objectives
-Respected by Co-Workers -Community Involvement
-Unique contributions to property management -Certifications & Continued Education
(new strategies, initiatives, etc.)
Certification designations will be given additional consideration, but are not mandatory. Owners and General Managers are not eligible for this category.
Outstanding Food & Beverage Employee of the Year
Outstanding Front Desk Employee of the Year
Outstanding Roomkeeper of the Year
The above mentioned categories provide properties with an opportunity to recognize exemplary professionalism and exceptional service by an employee in a non-
management position. Nominees are judged on:
-Outstanding Service to Property -Outstanding Service to Guest Needs
-Performance Above & Beyond -Initiative
-Certifications & Continued Education
Certification designations will be given additional consideration, but are not mandatory.
Two more award categories continued on next page
page 3Outstanding OKWIL Leader of the Year
This award is given to a female hospitality professional who serves as a leader and role model within the hotel community. This nominee MUST be a member of
AHLA and OKWIL. This award is not about the amount of experience or title, but rather how you've spent your time in the industry. Candidates should describe
noteworthy accomplishments, leadership roles, volunteer positions and personal initiative. Nominees can be either self or peer-nominated. Nominees are judged on:
-Outstanding Service to Property -Outstanding Volunteer Service to Community
-Leadership Roles in the Hotel Industry -Service as a Role Model or Mentor to others in industry
-Accomplishments -Examples of being a Community/Industry "Difference-Maker"
-Certifications & Continued Education
Heart of Hospitality Award
This award category is open to an individual or group of individuals.Hospitality is the quality of disposition of receiving and treating others in a warm, friendly generous
manner. It's an honest appreciation for a person and recognition of their real needs. The Heart of Hospitality Award celebrates a hospitality industry individual who,
by their enthusiastic dedication and charitable acts, has left a profound and recognizable mark on guests, peers, industry and/or their local community.
-A unique employee who to guests, associates and strangers, -Someone who creates opportunities to serve others
is the best possible example of hospitality -Encourages and inspires others to have a spirit of hospitality
-Continually supports all aspects of the hotel's operation even -Certifications & Continued Education
those that fall outside his or her specific job title.
Tips for Submitting an Award-Winning Nomination
• Refer to the oklahomahotels.org for information. Download the "How to Develop and Submit an Award-Winning Nomination" tutorial.
• READ the Nomination Brochure & Rules in its entirety.
• Complete the nomination form online at www.oklahomahotels.org.
• Contact the OHLA if you’re unclear on any portion of the instructions.
• Identify your nominee(s) proper category.
• Submit nominee for accomplishments realized in year (2021) and based on the category’s specific criteria and judging elements.
• READ THE CRITERIA AND USE SPECIFICS WHEN ANSWERING ALL THE POINTS OF CRITERIA! It is not enough just to state that the
employee is “outstanding” or goes "above and beyond."
• List any hotel or community awards that the employee has earned and currently retains.
• Include industry certifications the employee has earned and currently retains, plus how they have dedicated the last year to
continuing their industry education.
• Submit support materials to further substantiate your nominees qualifications.
• Remember, it takes more than a simple paragraph to sum up the traits and accomplishments of a Star of the Industry! Unsubstantiated
nominations have less chance of being selected as the most outstanding nominee.
• Don't forget to submit a quality head and shoulder color photo of the nominee (preferably electronic, .tif or .jpg. Photos become
the property of the OHLA and cannot be returned.
• Before mailing your nomination, READ the category’s criteria and judging elements once more to make sure you have compiled
a complete nomination.
• Submit your nomination(s) to the OHLA office before the specified deadline.
• Mark your calendar and register your key staff and nominees for the Stars of the Industry Awards Luncheon scheduled for Wednesday,
January 19, 2022 at Embassy Suites NW Oklahoma City
SYSTEM
sponsored by
page 4Official N omination Form - Part I
Only one nomination per Nomination form. Photocopy as needed for additional nominations.
Each nomination MUST have a completed Nomination Page plus specific category information.
All nominations must be received in the OHLA office on or before November 30th, 2021
Check items as they are completed.
Numbered items correspond to required items listed below –
q 1. Nominee Information
q 2. Select Category
q 3. Write the nomination based on the chosen category criteria outlined
on page 3 and 4 of nomination booklet
q 4. Send MANDATORY photo (e-mail to linda@okrestaurants.com or submit by mail)
q 5. Send Supporting Material (if any, e-mail to linda@okrestaurants.com or submit by mail)
1. NOMINEE INFORMATION:
Name of Nominee
Nominee Position/Title
Nominee Number of Years Experience in Lodging Industry
Nominee Property
Number of Rooms Number of Employees
Address
City, State, Zip
SUBMITTED BY: Name (Owner, GM, or HR Mgr.)
Company
Phone Ext. FAX
E-mail
page 5Official N omination Form - Part II
2. Select Category (only check one category per nomination):
q Outstanding Food & Beverage Employee of the Year
q Outstanding Front Desk Employee of the Year
q Outstanding Roomkeeper of the Year
q Outstanding Manager/Supervisor of the Year - (FRONT OF HOUSE)
q Outstanding Manager/Supervisor of the Year - (BACK OF HOUSE)
q Outstanding General Manager of the Year
q Outstanding Lodging Employee of the Year - (Large Property)
q Outstanding Lodging Employee of the Year - (Small Property)
q Outstanding OKWIL Leader of the Year
q Heart of Hospitality Award
3. Write the nomination based on the chosen category criteria
outlined on page 3 and 4 of this Nomination Booklet:
For each nomination, explain in at least one page, but not more than two typed pages, why this
nominee should be considered based on the category’s specific criteria and judging elements listed on PAGE 3.
Submit nominee information for accomplishments realized in the required year (2021). Do not submit nominations in a binder.
Although we appreciate nominations that are professionally prepared and submitted, all judging is based solely on the merit of
the nominee and not the appearance of the presentation.
4. Send MANDATORY photo (upload online with nomination or e-mail to linda@okrestaurants.com)
5. Send Supporting Material (if any, e-mail to linda@okrestaurants.com or submit by mail with nomination)
Include any support materials that substantiate the nomination, such as photos, guest comment cards and letters, news clippings
and other evidence (e.g., company newsletters, advertisements, booklets, videos) for consideration by the judges. Support materials
may be uploaded online, mailed or e-mailed to linda@okrestaurants.com.
SUBMIT NOMINATION FORM PART 1 AND PART II, PLUS PHOTOS
AND ANY OTHER PERTINENT INFORMATION TO:
LINDA ETHERTON c/o OHLA:
3800 N. Portland • Oklahoma City, OK 73112
For assistance contact linda@okrestaurants.com or 405.942.6462 ext 224
All nominations become the property of OHLA and must be received in the OHLA office on
or before November 30, 2021. Nominations received after that date will not be considered.
Please DO NOT FAX nominations or support materials!
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