Hillingdon Community Dental Referral - Information for patients - Central and North West ...
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About our service Hillingdon Community Dental Referral Service provides dentistry for people who require more specialised care. We take great pride in the quality of our dentistry and want to make your visits a pleasant experience. We work with you to improve your dental health. This means offering advice and helping you to care for your teeth.
Types of referrals The service provides routine dental care and sedation to patients into our service/ who might otherwise experience Services provided difficulty accessing dental care as a consequence of one of the There are two types of referral into following special circumstances: our service: community referrals and specialist referrals. • Children suffering from severe dental decay or who have Community referrals difficulty accepting treatment Community referrals come from other general dental practitioners, • Learning or physical disability doctors, district nurses, health • Social or psychological problems visitors, school nurses, social services and other health/social • Medical problems that care professionals. complicate dental treatment. Specialist referrals These referrals come from other general dental practitioners in line with our strict referral criteria.
What services are provided? Periodontics Endodontics Periodontal disease affects the Endodontics is the part of dentistry gums, bone and other supporting concerned with the treatment tissues of the teeth. It is caused of the root and the pulp (nerve) of by the bacteria which regularly the root. Most endodontics collects on the teeth. Periodontists take the form of root treatments are experts in the diagnosis and where the infected pulp tissue is treatment of gum disease and removed, the root canal cleaned may provide you with treatment and filled to prevent re-infection options that are not offered by of the root canal and the bone your dentist. surrounding the tooth root.
Meet our team Our dentists are experienced in Dr. Claire Foster the care of patients with special BDS MSc DDPH RCS needs with a wide range of skills Dental Clinical Lead obtained through postgraduate (GDC No. 50286) qualifications and further Dr Giten Dabhi BDS MFDS RCS specialist training. Senior Dental Officer Miss Mary Hudson BDS MSc (GDC No. 75157) MRD RCS MFDS RCPS Dr. Lawrence Ferster Specialist in Endodontics BDS Dental Officer (GDC No. 61539) (GDC No. 79709) Pierluca Campana MEndo RCSEd Dr Ilisha Babbar DDS MFDS RCSENG MCLINDENT BDS Dental Officer ENDO (GDC No. 250996) Senior Dental Officer Endodontics (GDC No. 74002) Dr Bhaven Modha BDS Dental Officer Rajesh Alargarswamy BDS, (GDC No. 229782) MFDSRCS (Eng), MFDSRCS (Edin) MClinDent (UCL) MRDRCS (Eng) Natalie Peary Specialist in Periodontics Dental Therapist (GDC No. 252133) (GDC No. 100762) The dental nursing team have a Pat Lazarou wide range of qualifications and Dental Hygienist (GDC No. 3354) experience to assist and support you throughout your treatment. Amanda Reynolds DDPH RCS (Eng), MSc (Lond), LDS RCS (Edin) Dental Specialist, Special Care Dentistry (GDC No. 75303)
How do I get an Disabled access appointment? We can accommodate people with wheelchairs in the following ways; We will contact you by phone hoists, ramps and wide doorways. or post to arrange your first Please advise us when booking appointment. Your first visit will your appointment if you require be a consultation appointment disabled facilities. This will ensure when the dentist will carry out a we can accommodate your needs. full assessment of your problem and explain what treatment may be needed. If we have a mobile Translation service number for you, we can send your appointment reminder by text Please tell us in advance of message if you so wish. your appointment if you need an interpreter, this will help If you are unable to keep an to ensure you receive the care appointment please let us know you need. as soon as possible so that we can use the appointment for another Text messaging patient on our waiting list. If you miss any appointments or give less service than 48 hours cancellation notice, How does it work? If we hold we may not be able to complete a mobile number for you in our your dental treatment or offer you records, we will send you a free NHS dental care in the future in text message approximately our service. three working days before your appointment is due. If you are unable to attend your appointment please contact the clinic to rearrange.
Urgent care Patient charge If you are one of our patients and exemptions are in need of emergency dental Please bring proof of your care relating to the treatment we exemption to your appointment. have undertaken during normal There are some cases where working hours then you can patients may be exempt from contact the clinic directly. Outside some or all of the treatment costs. of normal working hours please For more information on whether call 111. or not this applies to you, you can telephone the following number: Telephone 0300 330 1348. Or visit the 111 website www.dh.gov.uk Patient charges We do provide NHS dental services and you may be required to pay NHS dental charges depending on your treatment needs. Current prices are displayed within the clinic or telephone the clinic. Alternatively, current NHS dental charges may be found on www.nhs.uk
Your rights and Our rights and responsibilities responsibilities As one of our patients, you have Our staff have the right to work a right to receive treatment in a in a clean and safe environment clean and safe environment where where they are free from the you are free from the threat of threat of verbal or physical abuse verbal or physical abuse or any or any kind of harassment. kind of harassment. Incidents of abuse or harassment will be taken very seriously and will You will be consulted and involved be investigated in accordance with in any decisions concerning your Trust policy. treatment needs and will be given a written treatment plan. It is sometimes necessary for us to cancel an appointment and Patients have a responsibility to under these circumstances we will keep agreed appointments. Please endeavour to notify you as soon help us reduce NHS waiting times as possible. by keeping your appointments. Data protection Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality. As a healthcare provider we need to collect information about you; we will store this securely and ask for your permission to share information outside of the organisation. If you require further information please request a copy of our leaflet ‘How We Use Your Health Records’.
How to find us lckenham Clinic Bushy Road West Ruislip Hoylake Crescent Oa ad Ro kA h ve ig H nu Pa Co e rk pt fi el ha d ll Ro Ro ad ad Ea st d oa hR Hig Sw ak ele ys Ro ad Al mo nd Ickenham ue ad Av e Clinic n nu Ro Ave e use The Au Ho Ba stin ’s L Ivy co ane n e an Ln gL Lon Ickenham Clinic times: Email: cnw-tr.CDRSEnquiries@nhs.net Monday - Friday, 8.45am - 12.30pm and The nearest Underground station is 1.30pm - 5.00pm lckenham on the Metropolitan and Piccadilly lines. lckenham Clinic Community Close The nearest bus routes are U10, U1. Long Lane, lckenham There are no on-site parking Middlesex UBlO 8RE facilities at the health centre, but Tel: 01895 488822 there are local pay and display Fax: 01895 474333 parking facilities nearby.
Uxbridge Health Centre ad t Ro on lm Be ad Yo Ba Ro rk k ue ers Ro g ta ad Ro on ad M ad Ro oad sR et rk er Uxbridge re Pa Ba k St Uxbridge ge eo r Health Centre G Ch ip pe nd al e W ay e St A d nd Roa rew Cricke Ba Park ’s R co n Ln t oad Hi Field llin gd Road on Ro ad ad n Ro Hilli ingdo Hill ngd on R oad Clinic Times: Email: cnw-tr.CDRSEnquiries@nhs.net Monday - Friday, 8.30am - 12.30pm and The nearest Underground station is 1.30pm - 5.00pm Uxbridge on the Metropolitan and Piccadilly lines. Uxbridge Health Centre George Street The nearest bus routes are 222, Uxbridge 331, 427, 607, A10, U1, U2, U3, Middlesex UB8 1UB U4, U5, U7, U9, U10. Tel: 01895 488620 There are no on-site parking Fax: 01895 474333 facilities at the health centre, but there are local pay and display parking facilities nearby.
Tell us, we’re listening Our staff want to know how they are doing. Tell us what you think at www.cnwl.nhs.uk/feedback and then we’ll know what we have to do.
This document is also available in other languages, large print, Braille, and audio format upon request. Please email communications.cnwl@nhs.net Arabic Farsi Bengali Dokumentigaan waxaa xitaa lagu heli karaa luqado kale, daabacad far waa-wayn, farta indhoolaha (Braille) iyo hab dhegaysi ah markii la soo codsado. Somali Mediante solicitação, este documento encontra-se também disponível noutras línguas, num formato de impressão maior, em Braille e em áudio. Portuguese Tamil Este documento también está disponible y puede solicitarse en otros idiomas, letra grande, braille y formato de audio. Spanish Dokument ten jest na życzenie udostępniany także w innych wersjach językowych, w dużym druku, w alfabecie Braille’a lub w formacie audio. Polish Gujarati Be belge istenirse, başka dillerde, iri harflerle, Braille ile (görme engelliler için) ve ses kasetinde de temin edilebilir. Turkish Central and North West London NHS Foundation Trust, © Central and North West London 350 Euston Road, Regent’s Place, London NW1 3AX NHS Foundation Trust Tel: 020 3214 5700 www.cnwl.nhs.uk Ref: 1046_AUG2018 | August 2018
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