HELPAGE INDIA-ONGC MMU PROJECT FIELD REPORT FROM ONGC OPERATIONAL AREAS IN ANDHRA PRADESH AND TAMIL NADU
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HELPAGE INDIA-ONGC MMU PROJECT FIELD REPORT FROM ONGC OPERATIONAL AREAS IN ANDHRA PRADESH AND TAMIL NADU 89
Contents Sections Details Page No. Section-I Project Backdrop in South India 93 Section-II Project Initiation 93 Section-III The Gram Panchayat Identification Process 94 Section-IV Consultation with Gram Panchayats for Mapping 99 Basic Infrastructure, Collection of Demographic and Other Basic Information, Identification Of MMU Parking Locations and Relationship Building for Smooth Project Operation Section-V Conducting Baseline Survey for Mapping Elderly 104 Population, their Health, Psycho-social, and Family Related Issues Section-VI Suggested Office Locations for MMU Units and 105 Search For Prospective Candidates Section-VII Linkages Established with Government and Private 107 Health Resources Details of Parking Locations 109 List Of ONGC Officials Met During Project & Field 113 Visits Field Observations from Andhra Pradesh & Tamil 114 Nadu 91
Section I. Project Backdrop in South India The HelpAge India-ONGC collaborative Mobile Medicare Unit (MMU) project is designed to provide basic health care to services to the elderly at their doorsteps in selected Districts of two states of South India (Andhra Pradesh and Tamil Nadu). The following ONGC project locations were to be mapped as per the information provided by the ONGC and HelpAge India (HI). 1. Rajahmundry Asset4 2. Kakinada Asset 3. Karaikal Asset 4. Chennai Asset Section II. II. Project Initiation The field team of FourX4 was further suggested by HAI to start the baseline and project operational process at Rajamundry Asset. Accordingly, the General Manager, Human Resources Department, Rajahmundry Asset, who is responsible for Corporate Social Responsibility (CSR) activities, was contacted and the FourX4 field team called on the official at Rajahmundry. It was learnt during the meeting with GM-HR at Rajahmundry that Kakinada Asset is a separate administrative unit which has been allotted one MMU. A meeting was organized with the Top Management of Kakinada Asset led by its Executive Director (ED). It was very aptly articulated by the ED of Kakinada Asset the MMU project must focus on villages in and around its soon-to-be-functional permanent Gas Collection Station (GCS) at Odalarevu Village in the Allavaram Mandal of East Godavari District. Accordingly, villages (village Panchayats) were identified in and around Odalarevu with the help of ONGC field officials where ONGC is presently having Drilling Units, oil and gas producing Wells, etc. Table-1 reflects the number of village panchayats selected for the operation of MMU. In the meeting with the GM-HR of Rajahmundry Asset, it was made clear by ONGC officials that their established operations are mostly concentrated in Malkipuram, Sakhineti Palli, Razole and Mamidi Kuduru Mandals of East Godavari district and there is great potential for future operations in Penugonda, Poduru, Achanta and Elamanchili Mandals of West Godavari district. Therefore, it was decided to map these Mandals for identifying the specific focus villages (village Panchayats). Table-1 reflects number of village panchayats selected for the operation of MMU for Rajahmundry Asset. Similarly, in the meeting with the GM-HR of Karaikal (Cauvery Basin) Asset it was suggested by ONGC officials that villages belonging to two separate districts may be mapped for MMU operations. After a thorough discussion with the field team it was 4 An operational unit is referred to as an Asset in the ONGC lexicon. 93
decided to limit the operations to one district only, i.e. Nagapattinam. The neighbouring district of Thiruvarur was the other operational location which was suggested by ONGC to be included in the same MMU operation. However, this was dropped later on because of lack of feasibility which is discussed in Table-2. Table-1 reflects the number of village panchayats selected for the operation of MMU for Karaikal (Cauvery Basin) Asset. The field team also met the Deputy General Manager-Field Operations of the Karaikal forward base of Chennai Asset and after a discussion with the field team a number of villages were suggested by ONGC officials for inclusion in the MMU operations. Table-1 reflects the number of village panchayats selected for the operation of MMU for Chennai (Karaikal Forward Base) Asset. Table- Table-1: Details of village panchayats selected for the operation of MMU for Chennai (Karaikal Forward Base) Asset Sl. State ONGC Field MMU Operation Operation No. of No. Unit Units District Mandal/Block Village Allocated Panchayats Selected 1. Andhra Kakinada Asset 01 East Godavari Allavaram 08 2. Pradesh Rajahmundry 02 East Godavari Razole 01 Asset Sakhinetti Palli 07 Mamidi Kuduru 01 Malkipuram 06 West Poduru 01 Godavari Achanta 01 Elamanchili 02 3. Tamil Karaikal 01 Nagapattinam Kilvelur 04 Nadu (Cauvery Basin) Thirumarugal 04 Asset, Neravy 4. Tamil Karaikal 01 Cuddalore Bhubanagiri 07 Nadu Forward Base, Keerapalayam 02 Chennai Asset Katumanarkovil 07 Together with the focus village identification, the focus was also to establish initial contacts with key stakeholders of the MMU project, collect basic demographic information and initiate survey process for establishment of baseline. The key stakeholders with whom communications were established were: • ONGC’s HR/Corporate Social Responsibility Lead Representatives at different Assets • Elected Gram Panchayat Leaders & functionaries • Government Health Centres – Primarily NRHM facilitated health bodies like PHCs & CHCs • Local Government Administration (Block/Taluka/Mandal/District) • Non-government Organisations Section III: The gr gram panchayat identification process Since almost all the operational areas of ONGC in the two focus states of South India are located in villages, village identification was one of the most crucial steps in the whole 94
exercise. Since ONGC has arguably the highest stake in this process to highlight its corporate image and augment its visibility in its operational areas, the village identification process had to initially begin with a consultation with the ONGC team at all concerned Assets or Forward Bases. The HR/CSR departments of concerned operational locations of ONGC were informed before-hand about the team’s visit and its purpose. They were requested to prepare a list of the villages, which from the ONGC’s point of view would best suit their CSR objectives and its corporate visibility. The ONGC team usually shared a list of villages with the FourX4 team which did not have any other associated details like demography, distance of villages from one another, the corresponding administrative structure details like Gram Panchayat or Block or Taluka, etc. the list was to be further decoded for developing finer operational details for the project. Therefore, on the basis of the list of the villages provided by the concerned HR/CSR department of ONGC, a mapping of the Gram Panchayats was done. This helped in identifying the GPs which contained the suggested names of the villages. The mapping was important because of four reasons, which were: • The MMU operation needs to align itself with the local governance bodies, especially Gram Panchayats as it would require the sustained availability its resources for successful operation. The basic information that will feed into the operation of MMU will come from Gram Panchayats. The locations for parking of the MMU vehicle can be best identified in consultation with GP functionaries. As per the mandate of the MMU project, the parking locations need to be public places (Schools, Community Halls, Anganwadi Centres, Health Sub-centres, etc.) thereby guaranteeing uninhibited access by the target group. These locations in a village are essentially under the jurisdiction of Gram Panchayat and therefore, it becomes important that its consent and participation are elicited at the beginning itself. • The GP mapping helped in assessing the operational feasibility in terms of distance coverage for the MMU. Here factors like contiguousness of Gram Panchayats, travel distance between the GPs and location for MMU office were looked upon. The second important factor that was looked into was population strength of GP and the corresponding potential patient load that it will be borne by any one MMU. Based on the patient carrying capacity of the MMU and the suggested operational areas by ONGC, coverage of GPs in the project was assessed. • For determining the exact patient load and generating the corresponding baseline a door-to-door survey was envisaged from the very beginning. The in-principle support of the Gram Panchayat leadership was considered crucial to conduct the survey smoothly and gather the relevant information. • The ONGC team does not make any differentiation between natural villages/habitats and village Panchayats or Gram Panchayats (GP). If one or two villages appear on the list of villages given by ONGC the MMU operation cannot stop at just reaching out to only these one or two stand alone villages. The services have to be made available to the whole GP in order to make it relevant and 95
participatory. Therefore, GP mapping was essential for making the entire process meaningful. The mapping of the Gram Panchayat was done by locating a field contact, primarily a Gram Panchayat leader. Supporting help from the field contact was then taken in mapping the names of the Gram Panchayats corresponding to the names of the villages suggested by ONGC. In all cases the information on matching the list of villages with corresponding GPs and other associated conditions like contiguity, operational feasibility keeping the distance factor in view, etc. were collected from more than one source in order to ensure its correctness and reliability. ONGC personnel helped in locating some of the field contacts. Table-2 below depicts the names of the villages suggested by ONGC representatives and its corresponding GP Mapping. Table- Table-2: List of villages suggested by ONGC representatives and its corresponding GP Mapping. Sl. State ONGC Asset Villages Suggested by Finally Mapped GPs and Excluded No. ONGC GP Details 1. Andhra Kakinada Odalarevu Odalarevu Pradesh Bendamurilanka Bendamurilanka Komaragiripatnam Komaragiripatnam Thumalapalli Thumalapalli Mogalamuru Mogalamuru Godi Lanka Godi Lanka Godi Godi Godithipa Godithipa S. Palli Pallam These two GPs along with Samanthakuru Rameswaram hamlet of Komaragiripatnam GP were dropped from the list because of their distance beyond 25 kilometers from the MMU central location - Odalarevu. Rameshwaram is 33 kms away from its GP. 2. Andhra Rajahmundry-I Karvaka Karvaka Pradesh (East Tatipaka Tatipaka Godavari) Antarvedi Palli Pallem Antarvedi Palli Pallem Gondi Gondi Kesavadasu Pallem Kesavadasu Pallem V.V. Mereka V.V. Mereka Mori Mori Gudapalli Pallipallem Gudapalli Pallipallem (+Gudapalli) Chintala Mori Chintala Mori Sankaraguptham Sankaraguptham Kesanapalli Kesanapalli These 5 GPs were Antarvedi Devasthanam included to maintain Pademati Pallem contiguity between the Antarvedi Kara ONGC proposed GPs Golla Pallem Toorpu Pallem 96
Sl. State ONGC Asset Villages Suggested by Finally Mapped GPs and Excluded No. ONGC GP Details 3. Andhra Rajahmundry-II Vadali Vadali Pradesh (West Deva Deva Godavari) Soma Raju Cheruvu Soma Raju Cheruvu Manimanchilipadu Manimanchilipadu A. Vama Varam A. Vema Varam Badava Badava Yenugovani Lanka Yenugovani Lanka These 3 GPs were Monamaru included to maintain Kotala Parru contiguity between the Tamarada ONGC proposed GPs 4. Tamil Karaikal Narimanam Narimanam Nadu (Neravy) Kuthalam Kuthalam Gopu Raja Puram Gopu Raja Puram Eravanchery Eravanchery Okkur Okkur Kurumanangudi Kurumanangudi Venkatangal Venkatangal A single hamlet under Anaimangalam this GP was proposed by ONGC and therefore, the GP was included in the list Additionally, some It was placed before ONGC that operational areas of one MMU unit can only cover a Thiruvarur district was distance of 15-20 kms. Since the being proposed by listed GPs are already covering this ONGC. distance and have good patient load it would not be possible to cater to other operational areas of ONGC in the neighbouring district with the same MMU. 5. Tamil Chennai Adivarahanattam Nadu (Karaikal Alisikudi Forward Base) Vattrayntethu Miralur Manja Kollai Kilavadinattam Pinnalur Orathur Sathamangalam Kandamangalam Kurungudi Chettitangal Kil Kadambur Mel Kadambur Veerandapuram Nattar Mangalam These two GPs were not included Kalladikuttal because of these are situated 25 kms away from the proposed MMU central location Additionally, ONGC This area was more than 35 kms also proposed several away from the proposed MMU villages in Andimatam central location. Moreover, one 97
Sl. State ONGC Asset Villages Suggested by Finally Mapped GPs and Excluded No. ONGC GP Details area in Cuddalore MMU couldn’t have taken more district. patient load than what has already been included through the finalized GPs. The Rajahmundry Asset in Andhra Pradesh has three operational districts – East Godavari, West Godavari and Krishna. Since Krishna was far away from the other two districts it was excluded from the mapping exercise from the very beginning. However, as per ONGC’s own assessment East Godavari has a higher stake for the organization’s CSR activities and the Asset’s top management initially thought of the idea of running both the MMU units allocated to this Asset in East Godavari’s operational areas. West Godavari, which has future potential, was being considered for included in future scale-up projects. However, the management later on decided to run one MMU in 10 GPs exclusively from East Godavari district and the second MMU to be operational by including 06 GPs from East Godavari and 04 GPs from West Godavari. But it was decided that both these units would run from Malkipuram. Consequent upon the finalized GPs and the facts presented above, the five MMUs are to be deployed in the following GPs as the constituent units as depicted in the table below. Table- Table-3 Detailed MMU operational areas Sl. State MMU Unit Constituent Gram Proposed MMU Central Location and its No. Panchayats Details Details 1. Andhra Kakinada Odalarevu Odalarevu Village of Allavaram Pradesh Asset Bendamurilanka Mandal. This location is highly MMU-1 Komaragiripatnam suggested by the ONGC to make it the Thumalapalli central point of operation since its GCS Mogalamuru is located at this place. The farthest Godi Lanka MMU parking location would be 12 Godi kms from Odalarevu Godithipa 2. Andhra Rajahmundry Karvaka Malkipuram. This location has all Pradesh Asset-I Gudapalli necessary infrastructure and all the GPs MMU-2 (+Gudapalli are within 15 kms from this location. Pallipallem) The farthest MMU parking location is Chintala Mori 16 kms from Malkipuram. Sankaraguptham Kesanapalli Golla Pallem Pademati Pallem Toorpu Pallem Tatipaka Kesavadasu Pallem 3. Andhra Rajahmundry Antarvedi Palli Malkipuram. This location has all Pradesh Asset-II Pallem necessary infrastructure and all the East MMU-3 Antarvedi Godavari GPs are within 15 kms from Devasthanam this location. However, the 04 West Antarvedi Kara Godavari GPs are 35-40 kms from this Gondi location. The farthest MMU parking V.V. Mereka location is 40 kms from Malkipuram. 98
Sl. State MMU Unit Constituent Gram Proposed MMU Central Location and its No. Panchayats Details Details Mori Yenugovani Lanka Badava A Vama Varam Manimanchilipadu 4. Tamil Karaikal Asset Narimanam Nagapattinam. It’s the district Nadu (Neravy) Kuthalam headquarters and has all necessary Gopu Raja Puram infrastructure. The farthest parking Eravanchery location would be 20 kms from Okkur Nagapattinam. Kurumanangudi Venkatangal Anaimangalam 5. Tamil Chennai Asset Adivarahanattam Shetiatopu. It’s a small town which is Nadu (Karaikal Alisikudi the central point to all 15 focus GPs. All Forward Base) Vattrayntethu necessary infrastructures are available Miralur in this town. The farthest MMU parking Manja Kollai location would be 20 kms from Kilavadinattam Shetiatopu. Pinnalur Orathur Sathamangalam Kandamangalam Kurungudi Chettitangal Kil Kadambur Mel Kadambur Veerandapuram All the finalized GPs for programme intervention and the ones that were declined because of combination of distance as well as patient load factors were visited by the team gain a first-hand impression of the situation. The facts were shared with the ONGC officials at all locations. The GP finalization process also involved simultaneous consultation with the GP leadership. Section IV: IV: Consultation with gram panchayats panchayats for mapping basic infrastructure, collection of demographic and other basic information, identification of mmu parking locations and relationship building for smooth project operation Establishing contacts with the Panchayats was the second most crucial step in the project initiation process. There were many objectives for establishing this contact. They are as follows: • Appraising the Panchayat leadership on the MMU project and develop a consensual understanding among the local leadership and general population on the need of the project and the health as well as psycho-social benefits that it is going to accrue to the elderly population • Mapping of basic infrastructure was another requirement which would help the project run from those points. Resources like government school, Anganwadi 99
Centre, Health Sub-centre, Self Help Group Building, Village Community Halls, Temple, Mosque, Church, Cyclone Shelter, etc. are counted as basic infrastructure available in the villages or habitats. Usually all people in the village have access to these resources and these would serve as the parking place for the MMU. The MMU would park at these locations at pre-determined time slots and would offer the health and counseling services to the elderly of the nearby villages/hamlets within a particular GP. Since Gram Panchayats have many such hamlets the MMU would need to park at more than one location within the GP. • A basic understanding of the constitution of the Gram Panchayat, its geographical spread, number of hamlets/natural villages, population with necessary disaggregation (male/female, BPL/APL, no. of elderly persons, etc.), etc. is required to address the health needs through this programme • Unless it is known as to how many elderly persons (for this project an elderly person is one who is 55 years old and/or above) live in a village, how many households have elderly people, their habits, their disease history, etc. it would be imprudent to start the project because the benefits that accrued to the elderly people because of this intervention cannot be measured or evaluated at a later point in time. Monitoring would also not be possible without a baseline. Moreover, individual cards would be issued to each elder for tracking his/her individual health status at the time of his/her visit to the MMU. The consent and cooperation of the GP leadership to conduct this baseline survey is considered essential. • Since the project will run for a period of five years sustained support and assistance would be required from the GP leadership for its smooth operation and conflict resolution in case of any eventual need. Therefore, a relationship building exercise is also at the core of establishing contact with the GP leadership. The first point of contact was usually the Gram Panchayat offices and meetings with Panchayat President, Vice President, Secretary and other key people of the village was held. In such meetings the participants were introduced to HelpAge India’s organizational objectives and operation. Thereafter, they were appraised in-detail about the objectives and operational aspects of the MMU project. Their views on the project were also elicited. In all the cases the Panchayat leadership welcomed the initiative undertaken by HelpAge India and appreciated the working model of project and assured their continued support for smooth running of the project. Immediate support was also available in the following ways: • Provision of demographic and other basic information • Information on possible MMU parking locations and guidance as well as help to inspect the locations to examine their suitability in terms of accessibility, physical condition of the building, distance from nearby hamlets, sitting arrangements for Doctor and paramedical staff, etc. • Provision of names of suitable candidates from the village for the MMU project, i.e. for Doctor, Project Coordinator, Nurse and Driver candidates • Assistance to locate field investigators to conduct the baseline survey in the GP 100
Table-4 gives the information of GP leadership with regard to each MMU unit. Table- Table-4: Details of GP Leadership in the project operational areas MMU State Block / Mandal Name of GP GP President Mobile No. Unit MMU- Andhra Allavaram Odalarevu 1 Pradesh Bendamurilanka Komaragiripatnam Thumalapalli Mogalamuru Suryanarayana 9989483724 Godi Lanka Godi Godithipa MMU- Andhra Mamidi Kuduru Karvaka K. Balakrishna 9908853797 2 Pradesh Malkipuram Gudapalli S. Ramachandra 9866288363 Rao +Gudapalli V.S.Prasad 9912576099 Pallipallem Chintala Mori K.V. Raju* 9866067964 Sankaraguptham O. Durga* 9951452607 Kesanapalli A. Narayan Swami 9849251199 Pademati Pallem Golla Pallem GP Secretary* 9849555376 Toorpu Pallem V. Satyanarayana* 9441563024 Razole Tatipaka T. Uma. R. Rao 9440413413 Sakhinetipalli Kesavadasu Srinivasa Rao* 9441563026 Pallem MMU- Andhra Sakhinetipalli Antarvedi Palli 3 Pradesh Pallem Antarvedi Nalli Mariama 9963948041 Devasthanam Antarvedi Kara Gondi V.V. Mereka B. Laxman Rao 9490186249 Mori J. Shankara Rao 9849566324 Elemanchali Yenugovani Lanka V. Rataiya 9848844555 Badava I. Narasimha Rao 9705557288 Achanta A Vama Varam R. Naga Raju 9989982458 Poduru Manimanchilipadu B.V. 9849287436 Satyanarayana MMU- Tamil Nadu Thirumarugal Narimanam Mrs. Neelawati 9965185209 4 Kuthalam R. Sekhar 9865326647 Gopu Raja Puram Mrs. Indira 9842091787 Eravanchery Shiva Kumar 9524584005 Kilvelur Okkur Balasubramaniam 9443974390 Kurumanangudi Mrs. Revathi 9943289430 Anaimangalam A. Durai Raj 9942676820 Venkatangal Thyagaraj 9842965774 MMU- Tamil Nadu Bhubanagiri Adivarahanattam S. Usharani 9443212854 5 Alisikudi S. Ramachandran 9976867021 Vattrayantethu V. Gunasekaran 9965328933 Miralur Balasubramaniam 9751026567 Manja Kollai Ramanujam 9786734605 Kilavadinattam Mr. Kumar 9710680768 Pinnalur K.G. 9842344845 Krishnamurthi 101
MMU State Block / Mandal Name of GP GP President Mobile No. Unit Keerappalayam Orathur R. Silvarajan 9842890153 C. Mrs. Devi 9865672336 Sathamangalam Kattumannark- Kandamangalam Mr. Annadurai 9787436576 ovil Kurungudi K.Kannan 9865360182 Chettitangal Sri Arivalagan 9486457134 Kil Kadambur Mrs. Jyoti Bhanu 9443666088 Mel Kadambur G. Devadas 9842750898 Veerandapuram Radha Ravi 9942369636 Note: * = GP Secretary Note: After initial discussion with GP leadership basic information on demography and infrastructural facilities were collected. The parameters on which information were collected were: • Population – with necessary disaggregation • No. of Households (HHs) in the GP No. of BPL HHs No of HHs with M-NREGA Job cards – Discussion was held on elderly people’s participation in M-NREGA work No. of HHs enrolled under any government Health Insurance scheme • No. of old Age pensioners (& pending pension applications, if any) • Administrative arrangement – District, Sub-division, Tehsil & Block • Basic Infrastructure facilities in GP Bus Services, Auto & Taxi services PCO, Mobile Service and Internet Community hall • Health & Sanitation No. of HHs with Toilet facilities Cooking facilities – LPG & wood based chulha Drinking water facilities • Health Infrastructure NRHM facilities – Sub-center to District Hospital related information Private Clinics operation Access to Health facilities • Any NGO operating on Health issues or on old age care in the GP All the above information is being consolidated into a Gram Panchayat information format for future references. After collection of aforementioned information, discussion was held on identification of MMU parking locations in the GP. The GP functionaries were advised to select minimum number of locations that would be required to cover all the constituent hamlets/villages of the GP effectively, i.e. all the elderly people can access it without many problems. While suggesting MMU parking locations, the GP functionaries were also asked to keep two important factors in mind, which were: • The locations should be public places thereby assuring access to all elderly persons irrespective of their caste, faith or class. 102
• All the location can be accessed by four wheel medium size vehicle (Tata Sumo, Tata Winger, Mahindra Bolero, etc. type models) throughout the year (irrespective of seasonal damages to the road conditions). Based on the above criteria and the size (guessed or projected) of elderly population, each GP suggested the minimum number of locations that they would require. Table-5 presented below depicts the detail of the GP population and the corresponding number of locations identified. Table- Table-5: Details of the GP population and the corresponding number of MMU parking sites MMU State Gram Panchayat Total Approximate No. of MMU Unit Population 55+ Population Parking Locations MMU-1 Andhra Odalarevu 3,700 1,000 03 Pradesh Bendamurilanka 5,000 1,000 03 Komaragiripatnam 13,800 3,000 03 Thumalapalli 2,100 600 03 Mogalamuru 2,700 600 02 Godilanka 1,700 550 01 Godi 2,400 850 03 Godithipa 1,700 450 02 MMU-2 Andhra Karvaka 2,500 400 02 Pradesh Gudapalli 6,500 700 02 (+Gudapalli Pallipallem) Chintala Mori 4,300 450 04 Sankaraguptham 6,500 750 03 Kesanapalli 5,500 500 04 Pademati Pallem 1,500 200 01 Golla Pallem 1,500 150 02 Toorpu Pallem 5,200 900 01 Tatipaka 9,000 1,500 04 Kesavadasu Pallem 6,000 800 02 MMU-3 Andhra Antarvedi Palli Pallem 2,700 300 02 Pradesh Antarvedi 2,300 225 01 Devasthanam Antarvedi Kara 5,000 500 02 Gondi 5,800 600 05 V.V. Mereka 8,000 850 03 Mori 5,000 600 02 Yenugovani Lanka 5,000 1,000 03 Badava 2,600 300 02 A Vama Varam 10,000 2,000 04 Manimanchilipadu 1,000 150 02 MMU-4 Tamil Narimanam 2,000 250 02 Nadu Kuthalam 1,500 100 02 Gopu Raja Puram 1,200 75 01 Eravancherry 3,500 300 04 Okkur 2,200 200 03 Kurumanangudi 1,300 150 02 Anaimangalam 2,000 125 03 Venkantangal 1,300 350 03 MMU-5 Tamil Adivarahanattam 5,000 2,000 03 103
MMU State Gram Panchayat Total Approximate No. of MMU Unit Population 55+ Population Parking Locations Nadu Alisikudi 2,700 170 02 Vattarayantethu 2,000 150 01 Miralur 4,700 1,000 02 Manja Kollai 2,500 800 02 Kilavadinattam 1,500 80 01 Pinnalur 2,500 250 02 Orathur 1,500 150 01 C. Santhamangalam 2,700 135 02 Kandamangalam 4,500 500 01 Kurungudi 5,300 450 03 Chettitangal 1,200 250 01 Kil Kadambur 3,500 300 01 Veerandapuram 5,500 900 03 Mel Kadambur 2,650 150 01 MMUs- MMUs-5 States - 2 GPs- GPs-51 191,750 29,760 117 Section V: Conducting the baseline survey for mapping elderly population, their health, psycho- psycho-social, and family related issues As has been briefly discussed above conducting a baseline survey is considered very important and elementary for the intervention to become effective, monitoring its core elements and evaluation of the differences the project has brought about to the elderly populace of the focus GPs. In order to carry out the baseline survey exercise support of the GP leadership was sought to help identify educated youth from their respective GPs. The identified educated youth was motivated to conduct the survey within a given time period in order to facilitate timely launch of the project. The GP leadership was requested to ensure conduct of the survey in the interest of the health care of the elderly persons of their respective GPs. They were also requested to ensure that the survey is conducted in all the constituent habitats/natural villages of their GPs. The identified candidates were given appropriate training for collecting accurate and complete information as per a pre-determined survey schedule. They were provided with a detailed instruction-cum-guidance sheet in order to ensure a flawless survey. One of these candidates was later on identified to supervise the survey process and was delegated required responsibility and was supported with required resources. Except the MMU-4 unit, in rest 04 MMU units this model was put into use. In order to conduct survey in the GPs falling under MMU-4 unit services of a local NGO was roped in to help in conducting the survey through its field staff. But in this case too, a survey supervisor was appointed to ensure timely and accurate completion of survey. 104
Section VI: VI: Suggested office locations locations for mmu units and search for prospective candidates It is quite obvious that an MMU unit will need an office to locate itself and its staff. Each MMU has approved staff strength of four – a doctor, a project coordinator, a nurse and a driver. The MMU needs a space to park during non-working hours and on days when it does not operate. The staff needs to sit down and plan for the finer operational details, programme records need to be kept and continuously updated, medicines to be stored, patient records are to be maintained, etc. This location obviously has to be a place which has minimum infrastructure that enables the office to operate efficiently, allows staff to find accommodation, etc. This office has to be at a place that is located not too far from the areas of operation, i.e. maximum within 10-20 kms so that it can reach the focus villages within 15-20 minutes. The less time the vehicle spends on road more time will be available to take care of the patients which is the core objective of the MMU operation. Keeping these factors in view the following locations are being suggested for location of the offices of different MMU units. The information is presented in Table-6. Table- Table-6: Suggested MMU Offices MMU State Operational Proposed Location Location for Maximum Distance of Unit District MMU Office Operational Areas from Office Location MMU-1 Andhra East Godavari Odalarevu 12 Pradesh MMU-2 Andhra East Godavari Malkipuram 16 Pradesh MMU-3 Andhra East Godavari Malkipuram 16 Pradesh MMU-4 Tamil Nagapattinam Nagapattinam 20 Nadu MMU-5 Tamil Cuddalore Shetiatope 20 Nadu As regards identifying potential staff for the project, the approach was to find out local candidates in order to avoid situations of higher staff turnover. During the consultation with GP leadership, information related to the vacancy available with MMU units were shared in all the GPs. Other stakeholders like Primary and Community Health Centers (PHC and CHC), local administrative officials, professionals working in social sector were also informed of the vacancies. As a result, discussion with interested candidates was held at various locations related to all the positions. Finding driver candidates was the easiest of all and locating doctor candidates was the toughest. Even after searching all the GPs Allavaram Mandal did not have a single MBBS candidate available for the MMU-1. A candidate was located in Amalapuram which is 25 kms away from the suggested office location for MMU-1. The quantum of salary and the timing of the MMU operation (from morning till late afternoon) were issues that need to be addressed properly in Allavaram Mandal. Many doctor candidates were available for the Malkipuram office location which is the location for two MMU units, i.e. MMU-2 & MMU-3. The quantum of salary was not an issue at this location. 105
Availability of doctor candidates has been very much a matter of concern at Nagapattinam and Shetiatope, the suggested office locations for MMU-4 and MMU-5 respectively. The quantum of salary and the timing of the MMU operation (from morning till late afternoon) were also issues that need to be properly addressed at this location as well. Salary for project coordinator, nurse and driver was considered satisfactory at all locations. No issue was raised regarding the timing of MMU operation too. Since Malkipuram has to locate two MMU units at one office, it is suggested that the staff structure may be modified to function efficiently as well as effectively. A Senior Project Coordinator/Officer may be appointed with two project officers (PO) to take care of the field operations of one MMU each. The Senior Project Officer /Coordinator will have the supervisory responsibilities for both the units. The proposed structure may be arranged as follows: Figure-1: Proposed Staffing Structure at Malkipuram Office The Project Coordinator or Project Officer may also be asked to play the role a social mobilizer and counselor in order to create demand for health services among the elderly population by conducting door-to-door visits and also working along with the available government health infrastructure and the GP system. All the elderly persons may be motivated and counseled to seek timely health intervention which would play a very significant role in making the project inclusive and more participative. Last but not the least, enough care may be taken while purchasing the vehicle to operate as MMU. In East Godavari district village roads are usually wider as well as in good condition. Therefore, purchase of any vehicle would not create any problem for the first three MMU units. However, village roads in Nagapattinam and Cuddalore districts of Tamil Nadu are not wide enough and are not in good condition. Therefore, a sturdy vehicle with good ground clearance may be deployed for smooth operation. 106
Section VII: VII: Linkages established with government and private health resources The proposed HI-ONGC collaborative MMU operation will primarily address primary health issues of old age people. Therefore, it becomes important that effective referral links are established with the mainstream health system. The mainstream health system functions as under in both the states of Andhra Pradesh (AP) and Tamil Nadu (TN): Therefore in all the MMU locations a mapping of the Health center starting from Sub- center to District hospital was done. This helped in identifying the following: • No. of Sub-centers operating in a Gram Panchayat • Names and location of PHCs catering to the population of respective GPs • Names and location of CHC (in AP) or Block PHC (in TN) under whose area of operation the operational GPs of the MMU project falls • Names of Sub-division level Hospitals (if any) for the concerned project locations • District Civil Hospitals Information on Private Nursing Homes and Clinics was also collected at each location. Names of all the government health centers visited by the team along with their contact details are given below in Table-7. When visits to the PHCs/CHCs operating in all the project locations were made the team members met the Medical Officer’s In-charge (MOIC) or the available Medical Officer (MO) and they were was appraised about the HI MMU project. All the MOICs/MOs expressed happiness about the initiative in the area of geriatric care and assured necessary help in this context. It was underlined by them that once the project starts they should be intimated about it so that the necessary coordination and collaboration for providing better health care to the elderly persons could be facilitated. Table- Table-7: Name and contact details government healthcare institutions MMU Concerned PHCs Concerned CHC or Sub- Sub-divisional Civil Hospital Unit Block PHC Hospital MMU- PHC Godilanka CHC Allavaram Area Hospital Civil Hospital 1 Dr. V. Venkata Rao Dr. Chenchayya Amalapuram Kakinada Medical Officer MOIC Mobile:9885088895 Mob:9849474761 MMU- PHC Lakavaram CHC Razole Area Hospital Civil Hospital 2 Dr. M.R. Rao Amalapuram Kakinada Medical Officer 9949049904 PHC Tatipaka/Nagaram PHC Sakhinetipalli Dr. J. Swarup Medical Officer Mobile: 9989594892 MMU- PHC Mori CHC Razole Area Hospital Civil Hospital 3 Dr. S. Ram Babu Amalapuram Kakinada Medical Officer Mobile: 9030161860 PHC Sakhinetipalli Dr. J. Swarup 107
MMU Concerned PHCs Concerned CHC or Sub- Sub-divisional Civil Hospital Unit Block PHC Hospital Medical Officer Mobile: 9989594892 PHC-A. Vama Varam CHC-Achanta N.A. Civil Hospital Dr. Venkata Rao Dr. Venkata Rao Eluru Mobile: 09849294024 Mobile: 09849294024 PHC-Poduru CHC-Palakol Dr. Namagiri Dr. Prabhakar Rao Mobile: 09247226833 9440866248 PHC-Elimanchali MMU- PHC Thitachery Block PHC, N.A. Nagapattinam 4 Dr. M. Hasan Thirumarugal Civil Hospital Medical Officer Dr. Liaquat Ali Dr. Kashiraman Mobile: 9941468064 MOIC Civil Surgeon Govt. Hospital Kilvelur Mobile: Tel: 04365- Dr. S. Arutchelvan 9442986710 242459 Medical Officer Mobile: 9790629486 MMU- PHC Bhubanagiri Block PHC Taluka Hospital Cuddalore Civil 5 Dr. Sashikumar Krishnapuram Chidambaram Hospital Medical Officer Dr. M. Shiva Kumar Mobile: 9944312450 MOIC PHC Orathur Mobile: Dr. Arul Anand 9443586546 Medical Officer Mobile: 9994682695 Additional PHC Veerandapuram Dr. M. Shivanandan Medical Officer Mobile: 8012115747 PHC Shetiatope Dr. Henry Medical Officer Mobile: 9443282791 Tel.: 04144-244545 Information on the ailment profile of the aged was also collected from the PHCs/CHCs. Table-8 below depicts the major aliments that are afflicting the old age people in the respective PHC areas corresponding to the MMU operation locations as cited by the MOICs/MOs. Table- Table-8: Major ailments of people in the project operational areas MMU State Old Age Age Ailment Profile Unit MMU-1 Andhra Ulcers, Joint pains, Sugar, BP, Skin allergies, Leuko derma, Filariasis, TB, Pradesh Deafness, Arthritis /Osteoporosis, Respiratory problems MMU-2 Dental problems, gastritis, BP, sugar, skin allergies MMU-3 Diabetes, Hypertension, Joint-pains, low backache, elephintis, Dementia, UTI, Prostrate, Ulcer Diseases, Gastritis, Gastroenteritis MMU-4 Tamil Arthitis, Hypertension, Diabetes, Gastritis/ ulcer diseases, skin diseases / fungal Nadu infections, bronchial asthma, Anemia, neurological problems MMU-5 Hypertension, body/ joint pain, diabetes, osteo arthritis, back pain, bronchial asthma 108
The field visit team also collected names and contact details of private nursing homes or clinics operating in the operational areas of various MMU units. The team met many private practitioners at these hospitals or clinics. The information so collected is produced in Table-9 below: Table- Table-9: Details of private doctors in the vicinity MMU State Concerned Block/Mandal Operational Operational Private Nursing Homes or Unit Clinics MMU-1 Andhra Allavaram Dr. Varahala Rao; Mangayamma Pradesh Nursing Home; Tel.: 08856-259468 MMU-2 Andhra Mamidi Kuduru, Malkipuram, Pradesh Razole and Sakhinetipalli MMU-3 Andhra Sakhinetipalli Pradesh Poduru, Achanta and Vijayalaxmi Nursing Home, Achanta; Elimanchali Surya Nursing Home, Sai Krishna Hospital-Palakol MMU-4 Tamil Thirumarugal & Kilvelur Sivabalan Hospital, Kilvelur Nadu Dr. Murugesan Mobile: 0-9245963688 Tel.: 04366-275545 Periyar Hospital, Solinganalur, Nagapattinam Dr. Haja Abudul Nazeer’s Private Clinic Thitachery Mobile: 0-9865025989 MMU-5 Tamil Bhubanagiri, Keerapalayam Shravana Poly Clinic, Bhubanagiri Nadu & Kattumanarkovil Dr. Venkatachalam Mobile: 0-9486632923 MMU parking location location details MMU- MMU-1 Allavaram Mandal, East Godavari District, Andhra Pradesh (ONGC Kakinada Asset) Sl. Village Location Nearest Landmark 1. Odalarevu i. At/In front of Ramalayam Temple Ferry Point ii. At Ambedkar Community Hall, ONGC Gas Collection Point Ambedkar Colony iii. At Anganwadi Centre, Fishermen’s Water Tank & Post Office Colony (Manna Colony) 2. Bendamurulanka iv. At Ambedkar Community Hall, Ramalayam Temple & Ambedkar Nagar Ambedkar Statue v. Besides Jambaban Peta Primary Sub-centre, Bendamurulenka School vi. In front of Church, Palagunta Private Well (Opposite Cheruvu Dalit Colony Church) vii. At Kali Temple Centre, Anganwadi Argatalapallem 3. Komaragiripatnam viii. At Primary School, Daivalapallem- Ayyappa Temple & Byraju Raju Pallem Colony Intersection Foundation Building ix. In front of Kodappa Church, Primary School Mannanagar Colony 109
Allavaram Mandal, East Godavari District, Andhra Pradesh (ONGC Kakinada Asset) Sl. Village Location Nearest Landmark x. In front of Ramalayam Temple, Primary School & Church Military Colony xi. At Open Space opposite Revenue Ramalayam Temple Office (Saturday Haat Venue) 4. Thumalapalli xii. At Prahlad Swami Ashram, Twatalu - Pandari xiii. At Primary School, Thumalapalli - Main Village xiv. At Laxmaneswaram Temple Primary School 5. Mogalamuru xv. At Primary School, Sirgatalapalli Ramalayam Temple & Big Pond xvi. At Ambedkar Statue Canal in front of the location Toorpucheruvugattu Crossing 6. Godilanka xvii. At Ramalayam, Ambedkar Nagar Ambedkar Statue xviii. At Zilla Parishad School Sri Lakshmi Venkata Rice Mill 7. Godi xix. At Anganwadi Centre, Godi Main Big Water Tank & Primary Village School xx. At Kattavari Pallem Primary School, Ramalayam Temple Godi xxi. At Indira Colony Primary School, Indira Colony Anganwadi Godipallem Centre 8. Godithipa xxii. At Mandala Primary School, Opp. Water Tank, Panchayat Fishermen’s Colony Office xxiii. At Mandala Parishad Primary Gopailanka School Note: All the above villages belong to Allavaram Mandal. MMU office for the above listed villages proposed to be based at Odalarevu. MMU- MMU-2 Mamidi Kuduru & Malkipuram Mandals, East Godavari District, Andhra Pradesh (ONGC Rajahmundry Asset) Sl. Village Location Nearest Landmark 1. Karvaka i. Besides Panchayat Office High School ii. Water Distribution Point, Indirama - Colony 2. Toorpu Pallem iii. In front of Panchayat Office Primary School 3. Golla Pallem iv. In front of High School Primary School v. In front of Panchayat Office Shiva Temple 4. Kesanapalli vi. Near Prarthanamandir Church, Rajiv Ambedkar Statue (nearing Nagar, West Pallem completion) vii. Near Primary School, Yedla Tatya Anganwadi Centre, Group Colony Ambedkar Statue viii. At Kanakaya Bus Stop, Rapakawari Ambedkar Statue Group Colony 5. Pademati Pallem ix. Near Zilla Parishad High School, Panchayat Office, Water Pademati Pallem Tank 6. Gudapalli (+Palli x. Near Cyclone Shelter Building, Primary School, Anganwadi Pallem) Gollamandala Vari Colony Centre xi. In front of Panchayat Office, Water Tank (200 meters Godapalli Palli Pallem away) 7. Chintala Mori xii. Poduthota Crossing, Near Goparaju Temple Ambedkar Statue & Ambedkar Community Hall xiii. At Post Office Panchayat Office 110
Mamidi Kuduru & Malkipuram Mandals, East Godavari District, Andhra Pradesh (ONGC Rajahmundry Asset) Sl. Village Location Nearest Landmark xiv. At GDM Church, Molla Pallem (on - way to Palli Pallem) xv. At Beach Nagar Entrance Point (in Ramalayam Temple front of Water Tank) 8. Sankaraguptham xvi. IPC Church, Beach Road (on way to - NABARD SC Colony) xvii. Panchayati Crossing Bus Stop Electric Transformer xviii. In front of Bethel Church Main Commercial Centre, Sankaraguptham 9. Kesavadasu Pallem xix. Primary School Panchayat Office xx. Besides Sai Baba Temple Ambedkar Bust 10. Tatipaka xxi. Opp. Anjaneyaswami Temple Maria Montessori School xxii. At Monday Market Gram Panchayat Office, Ramalayam Temple Note: Karvaka is in Mamidi Kuduru Mandal. All other villages are in Malkipuram Mandal. Office location for this MMU Unit is proposed at Malkipuram. MMU- MMU-3 Razole & Sakhinettipalli Mandals, East Godavari District, , Andhra Pradesh (ONGC Rajahmundry Asset) Sl. Village Location Nearest Landmark 1. V.V. Mereka i. Ambedkar Community Hall, KV Podu SC Primary School Colony ii. In front of Weavers’ Colony Community Lion’s Club Hall Community Hall iii. Besides GDM Centenary Church, St. Paul Primary School Nagar iv. GDM Church (in front of Canal; other Ambedkar Statue side of the canal is Antarvedi Pallem Village) 2. Antarvedi Kara v. Behind Primary School, B.V. Kodappa Small Pond Colony vi. At Quota Peta Ramalayam Bus Stop 3. Antarvedi Palli vii. In front of Cyclone Centre Building, Big Pond Pallem Ishiko Tota Colony viii. At Muchallama Mariamma Temple Panchayat Office 4. Antarvedi Deva ix. Near Panchayat Office Zilla Parishad High Sthanam School 5. Gondi x. Adiveerlamma Temple Elementary School xii. At Anganwadi Centre, Near Panchayat Kanak Muchallama Office Temple xiii. Madhya Gunta Pamulawari Centre, Ambedkar Statue Ambedkar Nagar xiv. GDM Church, Jai Bhim Nagar Big Pond 6. Mori xv. In front of Panchayat Office Mahalaxmi Temple & Sai Temple xvi. Primary School, Mori Pademati Pallem Ambedkar Statue 7. Yenugovanilanka xvii. Panchayat Office Anjaneya Swami Temple xviii. Elementary School, Quota Harijan Peta Ambedkar Statue xix. Pallavaram Elementary School Anjaneya Swami Temple 8. Badava xx. Ramalayam, Main Road, Badava Primary School 111
Razole & Sakhinettipalli Mandals, East Godavari District, , Andhra Pradesh (ONGC Rajahmundry Asset) Sl. Village Location Nearest Landmark xxi. Hope Ministry Church Primary School 9. A. Vama Varam xxii. Ramalayam Temple Anjaneya Swami Temple xxiii. Panchayat Office Kanakadurga Temple xxiv. Elementary School, Ishuka Garudu Kanaka Durga Temple xv. RCM Church, Pasala Peta Elementary School 10. Manimanchilipadu xvi. Primary School, Chhinna Harijan Peta Anganwadi Centre xvii. Primary School Panchayat Office Note: Tatipaka is in Razole Mandal and all other villages are in Sakhinettipalli Mandal. Office location for this MMU Unit is also proposed at Malkipuram. MMU- MMU-4 Thirumarugal, and Kilvelur Mandals, Nagapattinam District, Tamil Nadu (ONGC Karaikal Asset) Sl. Village Location Nearest Landmark 1. Narimanam i. In front of Farmers’ Society Office Perumalkovil Temple, Panchayat Office ii. In front of new Anganwadi Centre Community Toilet, Water Tank 2. Kuthalam iii. In front of Panchayat Office (Meletheru) Middle School, Mariama Temple iv. Vinayaka Temple, Pullavar Nallur Panchayat TV Room 3. Gopu Raja v. Panchayat Office (Sanyasi Panamgudi Elementary School Puram Hamlet) 4. Eravanchery vi. Opposite Old Elementary School, Present Panchayat President’s Devemgudi Main Road Residence vii. In front of Library Building, Nattar Primary School, Mariama Mangalam Temple viii. At SHG Building, Madhya Gudi Community Toilet ix. In front of Panchayat Office Elementary School 5. Okkur x. At Community Hall, Okkur Village Administration Office xi. In front of Perumal Temple, Shivam Temple Kadambangudi xii. In front of Primary School, Singha Mahakali Amman Vilambakam (this location is not presently Temple easily approachable because of bad road) 6. Kurumanangudi xiii. In front of DMK Library Building - (Periyar Hall), Road Theru xiv. At Middle School, Melatheru Shri Ganesh Temple, Water Tank 7. Anaimangalam xv. At Community Hall, Anaimangalam Aiyanar Temple, Panchayat Office xvi. At Aiyanar Temple, Orgudi Water Tank, Pond xvii. Elementary School, Kulangudi Kaliamman Temple 8. Venkatangal xviii. Near Panchayat Office, Venkatangal Anganwadi Centre xix. Primary School, Porkalakudi - xx. Panchayat TV Room, Senbia Nadi Medium Size Plastic Water Tank Note: Villages from 1-4 belong to Thirumarugal Block and those from 5-8 belong to Kilvelur Block. The office for the MMU Unit should be located at Nagapattinam. 112
MMU- MMU-5 Bhubanagiri, Keerapalayam and Katumannarkovil Mandals, Cuddalore District, Tamil Nadu (Forward Base at Karaikal, Chennai Asset) Sl. Village Location Nearest Landmark 1. Adivarahanattam i. In the premises of Middle School for - Boys, Adivarahanattam ii. At Vem Vadi Amman Temple, Water Tank Rattaikulam iii. At Balakrishna Temple, Sutukuli Anganwadi Centre, Tubewell 2. Alisikudi iv. Near Panchayat Office Sub-centre v. Sri Cheliamman Temple, Water Tank Vandarayanpethu 3. Vatarayanthettu vi. At Panchayat Office Common Water Distribution Point 4. Miralur vii. At Pillayar Temple Water Tank viii. At Sub Centre Shivan Temple, Water Tank 5. Manja Kollai ix. At Panchayat Office Panchayat TV Room, Murugan Temple x. In front of TV Room Water Tank, Pond 6. Kilavadinattam xi. At Old Primary School Anganwadi Centre, Water Tank 7. Pinnalur xii. In front of Water Tank, Ambedkar Mariamman Temple Nagar Colony xiii. At Sub-centre, Main Road, Pinnalur Veterinary Hospital (across the road) 8. Orathur xiv. At Panchayat Office BSNL Office (across the road) 9. C. xv. At Primary School, Sakhti Vilaham Anganwadi Centre Sathamangalam xvi. Adi Dravida Welfare School Panchayat Office, SHG Building 10. Kandamangalam xvi. At Panchayat Building Primary School, Water Tank 11. Kurungudi xvii. At Panchayat Office - xviii. At Ration Shop Pilliyar Kovil Temple xix. Kali Amman Temple, Puliyadi 12. Chettitangal xx. Near Community Hall - (Ranganathapuram) 13. Kil Kadambur xxi. Adi Dravida Welfare Primary School - 14. Mel Kadambur xxii. In front of Panchayat Office - 15. Veerandapuram xxiii. At SHG Building, Veerandapuram - xxiv. At Panchayat Office, Vivakulam - xxv. Kalyana Madapam , Peria Ponga Aiyanar Kovil Temple Nadi Note: Villages from 1-7 belong to Bhubanagiri Block; 8 & 9 belong to Keerapalayam Block and 10-15 belong to Kattumanarkovil Block of Cuddalore district. The office location is proposed at Shetiatope. Details of ONGC officials officials met during field visit of Andhra Pradesh and Tamil Nadu MMU State ONGC Asset Concerned Official Unit MMU-1 Andhra Kakinada Mr. Anjaneyalu Pradesh Dr. P.R.K. Raju, DGM-HR MMU-2 Rajahmundry Mr. J. A. Kumar, GM-HR MMU-3 Rajahmundry Mr. J. A. Kumar, GM-HR MMU-4 Tamil Nadu Karaikal Mr. Vasudevan, GM-HR MMU-4 Chennai (Forward Base, Mr. Prabakaran, DGM & Head Karaikal) Chennai Forward Base 113
Field ield observations from Andhra Pradesh and Tamil Nadu FIELD OBSERVATIONS FROM ANDHRA PRADESH The key observations are as follows: All the villages visited have substantial Below Poverty Line (BPL) population, the minimum being around 75%. Elderly people are not satisfied with the services provided by government health infrastructure (PHC & CHC) as well as mobile medical services provided by 104 which is managed by Health Management and Research Institute (HMRI) and sponsored by the State Government for all people. Since elderly people have to travel distances ranging from 3 kilometers to 20 kilometers to approach either a PHC or CHC to avail health services offered by the government they prefer not to visit these centres; 104 comes to one location in the village once in a month and some of the hamlets in big villages are 2-3 kms away from the location where 104 parks. Hence, it does not provide any solution to health needs of elderly people closer to their doorsteps which is their prime need keep in view their limited physical capacity for mobility. Disease profile of the elders in the visited areas are: joint pain, ulcer diseases, elephantitis (endemic in Achanta Mandal in W. Godavari), lower back pain, sugar, BP, hypertension, gastritis, gastro-enteritis, cataract, pneumonia, strokes, prostrate, arthritis, diabetes. The community expressed that there is a great need of health services for the elders and showed their keen interest to participate in this programme. Non-MBBS doctors (RMP) are available in the villages who are not capable to offer satisfactory health solutions. Hence, in a village 2, 3 or 4 locations are needed (depending on the size of the village) for the ambulance to park and offer services in order to be inclusive in its approach and achieve visibility as well as success. As per our preliminary estimates one MMU may have to offer services to 7000- 8000 elderly people in the 55+ age group. Consistent village level mobilization efforts are needed in order to create optimal patient load or health seeking demand among the focus populace. The Project Officer can work as a social mobilizer and he/she can create good demand for the mobile medicare services with the help of ANMs and ASHA. Health and well-being groups of elderly people could be promoted to keep the health seeking demand growing in focus villages. Although each village does not have a sub-centre of its own ANMs regularly visit the villages. Their help could be taken to spread the message. One unit could offer services to maximum 7-8 villages keeping the dense population, area coverage and representative location plan in view. Since the 104 and 108 (emergency medical service) ambulances are usually bigger vehicles (like Tempo Traveller) it is felt that a bigger vehicle would be needed to provide mobile medicare services. ONGC prefers bigger size vehicles. 114
It would be useful to recruit local candidates for the MMUs to keep effective grip on management aspects as well as local dynamics. However, availability of English speaking candidates except MBBS Doctors is a practical problem. Availability of MBBS doctors is a challenge. Keeping the Panchayats informed will be very useful from operational point of view. Building a good network with PHCs and CHCs will be essential. Providing referral services will be very crucial to satisfactory service delivery and managing people’s perceptions of service provision effectiveness. In case availability of MBBS doctors becomes an issue a strategic business partnership with private hospitals will be needed. ANMs (almost all are Telugu speaking) are available aplenty but pharmacists are short in supply. Deciding the office locations where all staff will board the MMU is another key issue. Preparing a list of all retired (from govt. service) MBBS doctors living in the operational area will be very helpful for future needs. FIELD OBSERVATIONS FROM TAMIL NADU The key observations are as follows: All villages have sizeable BPL population (70% and above) All the villages are serviced by individual as well as community water supply points. Water tanks are available in all villages All villages are located around ONGC’s important currently operational installations or potential future operational locations Most villages are not adequately serviced by currently available health infrastructure Patient load will be enough for optimum utilization of MMU units Availability of MBBS Doctors at these locations is a challenge All Panchayats have expressed willingness to provide necessary assistance to the project Government health professionals at PHC/CHC levels have expressed interest to provide all possible help Some of the diseases that elderly people mostly suffer from are: Sugar/Diabetes, Osteo Arthritis, Blood Pressure/Hypertension, Body Pain (Joints and Lower Back), Ulcer Diseases, Gastritis, UTI & Prolapsed Uterus (women), Prostrate and Cataract. Other minor but prevalent diseases as reported are: Skin Allergis, TB, Malnutrition and Fileria All the villages (except those in Katumannarkovil Block of Cuddalore district) are within a radius of 10-15 kms from the suggested office location. Almost all the villages are adjacent/ contiguous to each other. All locations identified and listed villages and locations (except the identified location Vilambakam hamlet in Okkur Panchayat, Kilvelur Block, Nagapattinam 115
District, Tamil Nadu; this is because of present bad condition of the approach road) are accessible to Ambulance Since almost all villages consist of hamlets locations have been identified in order to cater to most of the elderly population of the habitations Since there is a genuine need to provide ambulance facility at multiple locations in a village because of the scattered nature of the hamlets (which the present service provided by 104 of HMRI is not catering to) each location may be given maximum 1 hour in order to cover all locations and optimize provision of services Availability of an MBBS Doctor in Allavaram Mandal and Bhubanagiri/Katumannarkovil Mandals (Sethiatopu Office Location) may come up as an issue which needs to be addressed. The team approached many serving as well as retired MBBS Doctors who expressed that the salary amount is a big factor that may influence availability of doctors. Almost all villages have RMPs and utilize their services. Government and appropriate private health infrastructure being away from most of the villages, people are heavily dependent on RMPs. The villages which do not have sub-centres and services by ANMs or VHNs There are a number of PHCs in the areas of intervention but the elderly people are not happy about the services offered by these health centres. ***** 116
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