HE MOANA PUKEPUKE E EKENGIA E TE WAKA - Navigating choppy waters: Te Herenga Waka to 2025 - Victoria University ...
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CONTENTS Arataki 3 Guide 3 Preface 5 Whakarāpopototanga 6 Summary 6 Recommendations 7 Ngā Herenga 7 Anamata 8 The time to come or future 8 Ā tātou Punga 11 Our anchors 11 Pae tawhiti 13 The distant horizon 13 Ngā Au 15 The currents 15 Whakamahere 20 Charting our way 20 The winner takes all 21 Government takes credit 22 Two speed NZ 23 Hidden economy 24 Wind-tunnelling 25 Ngā Herenga 28 Design principles 28 Te Whakatere i Ngā Waka 33 Navigating our waka 33 Whakapaunga 34 Conclusion 34 Bibliography 35 Appendix one: Ngā Kaupapa Mahi 36
Arataki GUIDE This report is a product of the University Futures scenarios for the future based on workshops with staff workstream. It aims to examine the future context for and students, and an overview of the findings of those the Te Herenga Waka—Victoria University of Wellington workshops. and identify opportunities for strategic positioning of Ngā Herenga sets out in detail the key design the organisation to 2025. principles that we will apply when determining the The workstream was charged with answering the question course of our flotilla of waka, and offers many examples ‘How can we foster a thriving university that recognises of how we can give effect to these principles. and reflects our values and iho given the significant Te Whakatere i Ngā Waka explores how we should uncertainties we face?’. This work took place in a context ‘navigate our waka’ by using Ngā Kāpehu tools to framed by the definition of a university found in the New guide the next steps on our journey. Zealand Education and Training Act, and the high level commitments of Te Herenga Waka–Victoria University of Whakapaunga concludes the report drawing together Wellington Strategic Plan. the key themes and offering a direction for us to follow through our choppy waters. This report is intended to provide transparency to the University community about our progress. It shows how Appendix one: Ngā kaupapa mahi describes how the the work stream of the resilience programme is taking University Futures workstream connects to the wider account of input of staff and students. university resilience programme. This report is organised into ten sections. This report is complemented by three standalone reports, The Horizon Scan, Scenarios and Methods. Whakarāpopototanga provides a summary of this report and an overview of our key findings, including The Horizon Scan builds on Ngā Au by offering a wider our recommendations and Ngā Herenga, the principles range of information and research sources covering which should guide the creation of our collective the impacts of COVID-19, wider economic, social and future. environmental trends, the range of models mooted for universities and the role that futures studies can play. Anamata describes the ‘time to come or future’. This section provides an overview of the methodologies The Scenarios report provides extended descriptions of used to prepare this report and key information on the the scenarios summarised in the Whakamahere section. level of participation across the University community. The Methods report explains the process we followed to Ā tātou Punga describes our anchors for our address the project question. collective waka. This section connects this mahi to the University’s strategic plan and the role defined for universities in the Education Act. Pae tawhiti describes ‘the distant horizon’ that staff and students think our waka should head toward. This section sets out the key themes from the focus groups with almost 1,000 staff and students exploring their desires and aspirations for Te Herenga Waka. Ngā Au describes ‘the currents’ that our waka travel on. This section presents a summary of the results of the drivers survey, horizon scan and system map to give context to our work. Whakamahere is an attempt to ‘chart our way’ by describing various ways that our journey through our choppy seas may unfold. It presents a set of four HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 3
PREFACE Te Herenga Waka literally means the gathering of canoes and is the Māori name of the University. Our University community is like a flotilla embarking on a journey into unknown waters, our new strategic context. We began this journey in the context of an unprecedented ‘lockdown’. The COVID-19 pandemic is a ‘once in a 100 years’ disruption to society and the economy, and its effects are only beginning to be felt locally, nationally and globally. Yet the pandemic is one of many herculean challenges This deeply participatory process during a time of that societies face. The climate crisis, geopolitical change, pressure affirmed that many aspects of our pre-COVID structural discrimination, demographic change and thinking remain valid. Our Strategic Plan’s vision and accelerating technological developments all demand aspirations still hold, and a commitment to the idea of different solutions from our communities, businesses and Te Herenga Waka as a global-civic university remains. government. However, there are also changes we will need to make if we are to thrive in the future. Universities are no exception. As our Strategic Plan notes we have great strengths. Our graduates make an This project was delivered by a team of academic and enormous contribution to social and economic life of New professional staff who came together to share information Zealand, the Asia-Pacific region and the world, and our about their functional areas of the University, contributed staff and research play an important role in addressing the a range of passions and interests and challenged many great problems of our age. assumptions. We formed during the midst of the COVID-19 lockdown and developed our team norms virtually. But the pandemic has amplified challenges that we all recognise. Our financial sustainability, the agility of The members of the University Futures workstream would our processes and the way we organise how we work like to thank all of you who gave their time so willingly to together are increasingly stressed and not always fit contribute to this report. We trust we have given justice to for purpose. Our collective commitment to collegial your many insightful contributions. relationships is a great strength, but we need to Professor Wendy Larner complement them with effective processes and systems. University Futures team members: Lara Andrews, Dr We have an opportunity to shape our future. We have Emily Beausoleil, Talya Coates, Professor Stephen done this multiple times since our establishment in 1897 Cummings, Associate Professor Louise Dixon, Jonathan and can do this again. Some decisions are ours, and some Flutey, Associate Professor Meegan Hall, Andrew will be taken by other actors in the system of which the Jackson, Heather Kirkwood, Brenden Mischewski, University is a part. There are many options before us to Lincoln North, Rhonda Thomson, Andrew Wilks chart a different course that recognises our distinctive strengths and contributions. External Advisor: Professor Keri Facer This report is very much ‘our view’ of the future. We explored the literature on changing models of tertiary education, drew on the input of more than one thousand staff and students, and tested and retested our findings with our internal university community. HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 4
Whakarāpopototanga SUMMARY This report is a challenge to the University and its widely with the University community through focus stakeholders to take ownership of our capacity to shape groups, workshops, survey responses and suggestions, our collective future through to 2025. It is a high-level and employed a range of futures methodologies (see document that sets out our aspirations for the future, Anamata). rather than an attempt to tightly prescribe what actions or steps we need to take to deliver on those aspirations. Our analysis was anchored by the roles defined for universities through legislation, and our iho and Our key recommendation is the adoption of Ngā Herenga, distinctiveness as expressed in our Strategic Plan. We can a set of ten design principles that describe how we should understand our specific identity as an embedded global- approach developing specific responses to the future. civic university that has a distinctive, visible, progressive Ngā Herenga calls us to aspire to live our values, such as research and education proposition that has appeal both kaitiakitanga, rangatiratanga and whanaungatanga, realise our goals to be place-based, bicultural and regionally connected, and work in ways that are integrated, agile and creative. We also recommend that the University make use of the systems map and scenarios that we have developed. The systems map sets out our wider context, and the scenarios will assist staff to plan by testing choices we are considering. These scenarios also offer a way to understand the range of risks and contingencies that need to be managed in our planning. There is value in asking ourselves how the choices we are considering move us toward a desired destination and away from our existing weaknesses, how resilient these choices might be in the face of disruption, and how others might respond to our decisions. These design principles and recommendations arose from a deeply participatory futures process. We engaged HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 5
international and nationally. We express our contribution RECOMMENDATIONS as a global–civic university with our marae at our heart We recommend that Te Herenga Waka (see Ā tātou Punga). 1. Support the aspirations of the Strategic Plan by This report is the product of extensive effort and input adopting and embedding Ngā Herenga as the guiding from our internal community of staff and students. You told principles for the next five years. us that you are deeply committed to this place. Through almost ninety focus groups, you expressed common 2. Utilise the systems map contained in Ngā Au and concerns and aspirations. We organised these into scenarios summarised in Whakamahere to inform four core commitments (He Tumu, Hāpai, Herenga and future organisational decision making and operational Manaakitanga) that are fundamental to what we design for planning. the future (see Pae tawhiti). 3. Adopt Ngā Kāpehu and test any proposals for future We prepared this report in the context of an change against the four questions set out in this unprecedented challenge to the University and society decision-making tool. writ large. The COVID-19 pandemic has major impacts, but it is just one of the major challenges faced by universities and societies locally, nationally and globally (see Ngā Au). NGĀ HERENGA We do not know how our journey will unfold. We worked Being place-based Being integrated with the University community to develop four scenarios Demonstrating kaitiakitanga Enabling agility that describe plausible and coherent accounts of possible futures. The scenarios offer cues for our planning and help Valuing rangatiratanga Fostering creativity, us think through the risks and contingencies that need to knowledge creation be managed. They also offered us the opportunity to test and innovation our design principles to see if they were robust in multiple Centring wellbeing Being inclusive/ futures (see Whakamahere). welcoming The design principles, Ngā Herenga, are expanded upon Encouraging Creating a flexible, in the section Te Whakatere i Ngā Waka. This section whanaungatanga fit for purpose presents a detailed explanation of each principle and environment makes suggestions for practical steps that give effect to Each of these principles is discussed more fully in them. the section Te Whakatere i Ngā Waka. We offer examples of how these principles can be put into effect such as embedding experiential learning and kaupapa Maori in our degrees, measuring our workloads more equitably, supporting cross-disciplinary collaborations, and creating a Civic Hub that enables creative solutions to society’s challenges. This report is the main output of the University Futures work stream of the Te Herenga Waka Resilience Programme. This programme aims to enhance our resilience and help us thrive (see Appendix one: Ngā Kaupapa Mahi). HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 6
Anamata THE TIME TO COME OR FUTURE We try to describe the future, not because we seek to predict, but because the act of forecasting helps us to invent and move toward a ‘preferred future’ (Dator, 2002). While understanding what might come can help us to manage and plan, we also have considerable agency to actively shape a dynamic and emergent reality (Facer, Learning Futures - Education, technology and social change, 2011). There are a variety of approaches to anticipating and envisioning the future (Bell, 2003), (Popper, 2008), (Government Office for Science, 2017). Futures thinking looks for signs of change and macro factors that might shape a range of possible futures, often drawing on diverse data sources and stakeholders (DPMC, 2020). ‘The future is not something that is done to us, but an ongoing process in which we can intervene’ Horizon scanning. We gathered information about Keri Facer emerging trends and developments to build a picture Professor of Educational Futures of how these might impact on the University. Driver mapping. We used a survey of staff and students to crowdsource the trends and factors that may drive Understanding the future is not untethered from our change in the University’s operating environment. cultural context. While Western ideas about the future Visioning. We offered a mix of DIY and facilitated tend to orientate as ‘ahead’, in Te Ao Māori the individual workshops, so staff and students had a platform to is ‘conceptualised as travelling backward in time to the describe their desired future(s). future, with the present unfolding in front as a continuum into the past’ (Rameka, 2016). Scenarios. We worked with staff with expertise in relevant areas to develop stories that describe This distinction was emblematic of the diversity of alternative ways the external environment might perspectives we sought, which in turn was reflected in develop in the future. the range of methods and engagement models that we employed. Wind-tunnelling. We worked with focus groups of staff to test the waka in the contextual scenarios, to gain a Throughout the process, we were committed to a deeply better understanding of the decisions we should make participatory approach. The methods we employed to ensure we thrive. were intended to provide multiple opportunities for the Te Herenga Waka community to shape the future of the The interrelationships between each element of our organisation. engagement approach and key facts and figures relating to our engagement approach are set out in Figure 1. The range of futures thinking methodologies we employed included: Systems mapping. We documented the components, boundaries and relationships in the system of which Te Herenga Waka is a part. HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 7
Figure 1: Te Herenga Futures: Overview of the engagement approach TE HERENGA WAKA FUTURES: THE PHASE ONE PROCESS GATHERING ANTICIPATING TESTING CRYSTALLISING Horizon scan Driver analysis Scenarios Windtunnelling Design principles Visions for the future System mapping A combination of Workshops with Workshop with Descriptions of the desktop research, expert informants staff and students preferred design surveying of staff that brought together that contrasted principles that were and students, and their domain the desired futures most likely to deliver workshops to knowledge with with the scenarios the preferred identify desired the results of the to understand the future(s) futures gathering phase implications Figure 2: Key engagement statistics 86 FOCUS 1000+ STAFF AND STUDENTS 27 SURVEY GROUPS ENGAGED RESPONSES 82 PAPERS AND 5 SCENARIO REPORTS WORKSHOPS REVIEWED HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 8
Ā tātou Punga OUR ANCHORS The University’s Strategic Plan (Te Herenga Waka, 2020) and the role provided for universities in legislation (PCO, 2020) are Ā tātou Punga or our anchors. The process of imagining and beginning to create a different future for Te Herenga Waka is firmly connected to our iho and distinctiveness and the role of universities in the tertiary education system of Aotearoa New Zealand. Any recommendations emerging from this work will be in keeping with these two anchors. Our Strategic Plan reminds us about the prominent role we play in Wellington and beyond, the ambition, relevance and international significance of our research, our commitment to being values-based, fostering inclusivity and diversity, and the trusted external partnerships we sustain (Te Herenga Waka, 2020). Our vision is that Te Herenga Waka— Victoria University of Wellington Our other key anchor is the role defined for all New will be a world-leading capital city Zealand universities in the Education and Training Act university and one of the great 2020. That Act of Parliament defines the characteristics of global-civic universities with our universities as: marae at our heart. they are primarily concerned with more advanced learning, the principal aim being to develop intellectual independence This iho is further defined by our heritage and by our their research and teaching are closely interdependent tūrangawaewae. At our University, the traditions of British and most of their teaching is done by people who are ‘red-brick’ civic universities mingle with mātauranga Māori active in advancing knowledge and tikanga Māori. The centrality of our marae links us they meet international standards of research and to the ancestors of our land and ties us all to the iwi of teaching Aotearoa and to the wider Pacific. they are a repository of knowledge and expertise The name of our marae—Te Herenga Waka—is also now they accept a role as critic and conscience of society the Māori name of the University. Our wharenui, which is called Te Tumu Herenga Waka, meaning the mooring post a wide diversity of teaching and research, especially at of canoes. Symbolically, the marae and wider university a higher level, that maintains, advances, disseminates, are spaces where everyone, no matter where they are and assists the application of, knowledge, develops from, can ‘hitch their canoe’ and belong. intellectual independence, and promotes community learning. Figure 3 sets out the characteristics of our distinctiveness, which in the Strategic Plan are expressed in terms of the Together these anchors provide reference points for how way we work (the middle layer of the figure) and what is we face the challenges and opportunities before us and valued by our staff, students and communities (the outer for any changes we consider. layer of the figure). HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 9
Figure 3: Our capital city university difference Capital thinking. Globally minded Ma i te iho ki te Pae Global-cyclic university with our marae at our heart Processes that empower our people Lived values Institutional Research- agility enriched Commiting to learning sustainability Governing Students as and wellbeing for the future partners HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 Living and making the Honouring Te Tiriti o Waitangi Wellington vibe Being Living through creativity Source: (Te herenga Waka, 2020) Asia-Pacicfic globally minded 10
Pae tawhiti THE DISTANT HORIZON Pae tawhiti, the distant horizon, speaks to the desires “It is our role to make a difference for and aspirations that staff and students have for Te Herenga Waka. We sought to provide a platform for our students, our region, globally, by a broad and diverse range of people to voice their ideas the research we do and who and how for the future design of Te Herenga Waka in their own we educate people” words. Staff member The commitment and engagement by staff and students Senior Leaders Forum was inspiring. Almost 1,000 academic and professional staff and members of representative student groups contributed through 86 facilitated and ‘DIY’ focus groups. HĀPAI We heard many of the same concerns and aspirations Te Herenga Waka is a university that uplifts its staff across this diverse group. We have woven these 10 and students, both caring for wellbeing and sharing themes (see Figure 4) into four core commitments (He meaningful power in decision-making. Tumu, Hāpai, Herenga, and Manaakitanga) that will be fundamental to what we design for the future. Hāpai conveys a sense of uplifting and caring for people. Participants aspired to greater Rangatiratanga, HE TUMU Empowering and Horizontal Leadership and emphasised a commitment to Student and Staff Wellbeing beyond the Te Herenga Waka is globally distinguished as a civic classroom. university that responds to the needs of our local and global communities and the challenges we face together in our quality research, teaching and engagement from a HERENGA place-based perspective. The University community is a living eco-system that is connected, integrated and declogged, actively fostering He Tumu refers to the hitching post we use to hold our relationships, collaboration, agility, creativity, knowledge waka in place. Participants expressed the importance of creation and innovation. being Placed-based strengthening our connections to our place in Aotearoa and a commitment to Relevance, Herenga expresses the intertwined connections and ties Responsibility and Kaitiakitanga. that we share. Participants valued approaches to work that are Consistent, Integrated and Clear, decision-making that is Agile and Declogged, a willingness to be Creative, “I want to be part of a transparent Innovative and Distinctive and systems that enable and accountable institution, where us to be Connected, Collaborative and that embody I know what and how decisions Whanauatanga. are taken, and I can be part of that MANAAKITANGA process” The University is accessible, inclusive and welcoming, and Staff member offers flexibility/options for those working or learning here. Health Services Research Centre Manaakitanga embodies the notions of hospitality, support, kindness and generosity. Participants were committed to the idea of an accessible public institution that provides a welcoming and inclusive experience, and ensuring how we work and the technology we use is flexible enough so they are fit for purpose. These aspirations provided us with clear reference points as we developed options for the future (see Te Whakatere). HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 11
Figure 4: Main focus group themes Flexible options Place-based Accessible, Inclusive Rangatiratanga, Staff and Student and Welcoming Empowering Well-being and Horizontal Leadership The ways we work We invest in and We need to be a home University staff and The student experience and the technology showcase Aotearoa away from home – for students have greater needs to extend beyond available to us should New Zealand focusing everyone. We should autonomy and the classroom and cater be varied to enable on local stewardship, be accessible to all as meaningful roles in to the unique needs of fit-for-purpose research, New Zealand’s a public institution, not decision-making. High different undergraduate learning and working distinctiveness and a business. We need to levels of transparency and postgraduate environments. real biculturalism provide a welcoming and accountability cohorts. We need to live that honours Te whole of university are apparent to build our values and provide Tiriti o Waitangi experience, including trust. a safe, uplifting and and indigenises the multiple world views. empathetic environment University. that values staff and students here. Agile and declogged Relevance, Connected, Creative, Innovative Consistent, Responsibility and Whanaungatanga, and Distinctive Integrated and Clear Kaitiakitanga Collaborative The University and We should be University structures We need to be bold We need to show people within it need sustainable in all our and processes and exciting and free clarity and consistency to be able to act and practices. We should actively support and to generate creative in our approach to respond quickly. conduct relevant and are conducive to solutions and new workload, teaching We need to simplify useful research that building relationships ideas. We need to build standards, supports and and reduce layers of highlights the unique and transdisciplinary, a reputation for being communication. Student complexity. aspects of New faculty and staff-student distinctive in what we experience across Zealand and shares partnerships. do and generate pride faculties should be of a them with the world. through doing what we consistently high quality. A focus on enabling do well. the entrepreneurship of staff to respond to community needs is warranted. HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 12
Ngā Au THE CURRENTS The direction that our flotilla of waka take will be “I want a University that is plural, influenced by te au o te moana, the currents of the sea in which we travel. non-discriminatory, at all levels.” We sought to understand these currents by documenting Student leaders our context (see Systems Mapping), defining the drivers of change to that context (see Horizon Scanning) and exploring research and analysis on the implications for HORIZON SCAN universities (see The Future of Universities). We used horizon scanning to identify and understand the SYSTEMS MAPPING emerging signals of change in our operating environment. Such scans are used for detecting early signs of important A systems map was used to document the context developments (OECD, 2020), and particularly useful when within which Te Herenga Waka operates (see Figure 5). the pace of change makes past data an unreliable basis Such maps are useful in showing the boundaries and for future action (Hammoud and Nash, 2014). components of a system at a point in time, particularly for capturing the uncertainty, complexity and unpredictability Literature scans, workshops and surveying of staff of complex systems (Hammoud and Nash, 2014). and students identified over 120 societal, political, technological, economic, environmental and legislative/ Desktop research and key informant interviews were used regulatory drivers of change. to develop the map. It demonstrates how the achievement of the objectives of Te Herenga Waka is dependent on Clustering and review of this ‘long list’ identified a numerous relationships and elements in our external common set of high impact – and highly uncertain – environment. It is not a complete map of ‘everything’ but drivers. These nine driver clusters (see Table 1) covered a rather a representation of the most influential elements. broad span of opportunities, challenges, trends, persistent problems, emerging issues, risks and threats, locally, The systems map provides a baseline against which we nationally and globally. can understand the ecosystem for future changes. This resource ensures that we consider all parts of the system Table 1: Clusters of drivers of change that might affect our future as we develop the scenarios National economy/ Immigration policies and that we know which parts of the system we have to unemployment engage with to ensure successful changes. The social contract and The future of work, including generational differences academic work “We need society to see us beyond a Future technologies Competition degree factory by being inspirational Structure of the tertiary sector Government priorities in the core business – teaching and Health and wellbeing Geopolitics research. We need to identify and focus on our core activities. We need Natural disasters (including the effects of climate change) to ask what is it we are here to do? and then do those things really, These drivers were then used to inform the development of really well” stories about the future or scenarios (see Whakamahere). Staff member HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 13
Systems Map Figure 5: Te Herenga Waka in context - mapping our system FTE’s publications and partnerships Systems Map TEC Research Taught Post Masters & PhD PhD Graduate Students Rankings Post grad Students Crown Capital Coast Research Health SAC Under grad PTE’s International Online funding Counselling ITO’s Wananga Learning International Universities Fund Domestic platforms Booster Royal Society Other NZ edX PBRF Universities Polytech External Conference SSIF Research Research Student & Work visas Partners Funding Funding Under grad CRI’s NZEI Students Pastoral Care of international (Nat/Int) Students Code Vic (EFTS) Student Exchange/Mobility Foundation Unions Marsden Agreements MOE TEU Tertiary Export Education Levy Callaghan Sector Whānau MBIE Educ NZ Philantrohropic NZUSA National Student Index (NSI) Funding PGSA Rest of Student Services Levy VUW Research Malaghan NZ schools Investment Economic Wellington Scholarships MFAT Fund Research Local/ Events IRD Institute Regional Māori Business Zealandia ASEAN Antartic Network schools Research Secondary Taihonoa Central Chairs Centre partners Te Papa Schools Pasifika Wellington/NZ MFE Government Iwi/Māori External Organisations Arts & Culture Research Organisations Organisational International Science Institutions & Institutions Wellington Arts & Treasury Policy Partnerships MacDiarmid Transport Mana Challenges Culture Events & Living Standards Institute Systems Whenua Festivals Framework MetService International Alumni Key local/ NZSO Procurement Policies airlines regional AI/VR Tech GWRC WCC Experience Wellington Retail & airport relationships Wellington Hospitality Park Road Post NGO’s/ Domestic International businesses Production NFP’s airlines Film & Gaming Environmental Local & Services Outputs Industry Regulation/Legislation Court Regional Sustainablity The Weta Health Teaching Cave Publications Education Act Councils Faculties Network Sector Research & Learning Sport NZ & Schools, Te Tiriti o Waitangi Programmes Climate Centres for Emergency Centres & Leader Coalition Media Asia Pacific Pastoral Care Code Services Public Wellington Institutes Start Ups Excellence (Police, Fire, UniVentures Crown Entities Act Ambulance) Bio-medical Service UN Development Goals Sector Student Accomm Authorities Public Finance Act Commercial Beijing Film Wellington Uni Operations Insurance Ventures Academy Asia/Pacific WREMO Public Professional Companies Services Student & Everton Te Puni Private Exchange Academic CAD Comms/Marketing Dev Office Wellngton Key Agents UNZ Services Accomm Sector NZQA PVC’s Universities Service (commercial) international DVCE HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 Providers Landlords CUAP relationships DVCM Rec Centre Library CSIRO COO Residential Quality Governance Digital Consultants, Research Provost rental market Campus Infrastructure Contractors, AQA Assurance Office VC CFO OHS Campus Banks Care Subcontractors International Tenants & Suppliers Research AVC Academic HR ITS Diplomatic centres Pasifika Board Physical Community Building Code NZ Auditors Property Infrastructure Sust Services (Buildings & National Building Standards Council facilities) - Earthquake VUWSA PaMI Procurement Policy Worksafe THW Strategic Plan Key Organisation/Group of orgs/ Te Herenga Waka Connections Sector Students Financial Infrastructure Tertiary Sector People & Knowledge Regulation/Legislation/Policy Central Government Te Herenga Waka constraint Constraint/influence Public Sector and NGO Private Sector (commercial) Key relationships Note: 14 This is not intended to be a comprehensive capture of the micro-system and all its components – Its purpose in this phase (WS7) is to identify the key influencing components in the system as ‘groups’ and ‘types’ as a static representation of the external macro-system we operate within.
THE FUTURE OF UNIVERSITIES The COVID-19 pandemic and its immediate aftermath stimulated extensive reflection on the future of the As well as identifying drivers of change, the horizon scan university sector internationally. Demand shocks, as gave us a sense of how others were thinking about the border restrictions preventing international students future, including how universities internationally were from travelling, and supply shocks, as social distancing approaching their new context. requirements forced changes to teaching and learning, The material that follows is intended to provide context to challenged basic assumptions about the operating model, the distinctive approach that Te Herenga Waka chooses to finances and the roles of staff. take to shape its own destination. The key themes are not Rapid uptake of remote working techniques and the offered as some kind of prescription, but rather a guide to relative success of the emergency shift to online teaching how others think about the difficult issues the University and learning appeared to accelerate the convergence of grapples with. expectations about what the future of university education Literature on change in the tertiary sector was a particular might look like. The idea of education as a commodity that focus of the horizon scan. This literature tended to focus can be consumed online, in bite-sized chunks, disconnected on the expectations for the future of tertiary sector from a sense of place or academic community is increasingly demand, structures and constraints, and the role and common. Winnowing of the sector as more prestigious nature of universities in particular (see Table 2). institutions gain market share is an assumed outcome. Table 2: The future of universities - key themes from The impending ‘death of universities’ is a recurrent theme. the literature Perceptions that the organisational form is ill-suited to an increasingly complex and globalised economic and Products and services Organisational form social system are predominant. Comparisons with the • Leaner, cheaper, stripped • New business and dynamism, societal impact, and financial success of ‘Big back to what contributes financing models: private directly to student learning sector-led/partnered Tech’ companies are commonplace, notwithstanding the role that basic research conducted in universities played • Modularised, shorter • Mergers, partnerships, privatisations and in their success (Mazzucato, 2013). • Personalised, learner- consolidation centric Fraying of the social contract is an emerging issue. While • High-quality smart spaces the expectations of societies have been historically • Distant enabling deep learning variable, internally contradictory, and only ever partly • Work-integrated where needed attainable (Collini, 2018), many commentators point to • Credentialed – academic • New models for staffing – flexible, spanning qualitatively different pressures. Changing demographics, and practice competency brought together institutions and teams, new expectations among younger people coupled with different skills sought, heightened intergenerational inequality, the ubiquitous • Focus on work-relevant insecure skills and competencies— nature of information, growing distrust of expertise and plus communication, competing government priorities all place pressure on the critical thinking and social contract (Yankelovich, 2009). systems thinking etc. • Interdisciplinary The central question thus emerges – what value does a university offer? These cumulative pressures suggest that Technology Expectations a debate over the value of our traditional higher education • Digital • Reputation of individuals model is imminent. The selected examples of future and organisations, via • New technologies models of tertiary education captured in the full Horizon credentials, matter more revolutionising research Scan gives an overview of the parameters of this debate. than tertiary institutions and innovation – private sector-led/partnered • High student and industry Some options offer the hope of new business models. expectations - exceptional • Big and deep data The unbundling of research, education, content, and customer service democratising research certification may mean that new business models and demanded, aided by AI and innovation • Collaboration with industry, ways of engaging students will be at the heart of a charities and citizen- prosperous future for universities (Dawson, 2013). led initiatives to set and crowd-fund the research This future is far from certain – nor undisputed. A rush to question embrace technological determinism for undergraduate • Reduced emphasis on education and to focus only on economic outcomes published outputs avoids discussion about the complex roles and • Available, open, responsibilities and breadth of activities undertaken by continuous, lifelong and within a university. HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 15
No one yet knows whether reducing a university to a Transparent and The institution not only has smooth-running pedagogical machine will continue to accountable systems and processes for allow scholarship to thrive—or whether it will simply put effectively measuring the impacts and outcomes of its universities out of business, replace scholar-teachers work beyond the academic, with just teachers, and put back a whole generation of but also seeks the views of its research (Wood, 2014). non-academic stakeholders and uses the findings to inform Our challenge is to create the kind of university envisaged and change what it does. by our iho and values. What might a university not just of Innovative methodologies Utilises social innovation and the future, but for the future, look like? (Facer, 2014). other novel process; social scientists are encouraged THE IDEA OF “THE CIVIC UNIVERSITY” to help shape the way the institution interacts with the Our Strategic Plan commits Te Herenga Waka–Victoria world; collaborations are many University of Wellington to being a global–civic university and varied, and initiated and managed at an institutional with our marae at our heart. level (MoUs etc). Our conception of the global-civic role of the University Source: Goddard, et. al 2016. owes much to the ideas explored by Goddard, et. al 2016 In the embedded state, a global-civic university has a who suggest civic universities fall in a spectrum from distinctive, visible, progressive research and education embryonic, emerging, evolving to embedded. Building on proposition that has appeal both international and this work, an ‘embedded’ global-civic university has seven nationally. characteristics (see Table 3). Adopting this specific aspiration helps us to articulate why Table 3: The characteristics of an embedded civic the features that distinguish us from other universities (see university Table 4) matter. Sense of purpose Conscious approach to addressing societal problems Table 4: What distinguishes Te Herenga Waka and responding to need via established partnerships and mature dialogue. MARAE STRONG PARTNERSHIPS Active engagement Engagement taking place at AT OUR WITH WELLINGTON HEART multiple levels and seen as ANCHOR INSTITUTIONS integral activity. Sense of place The location of the institution is integral to its identity, it is viewed as an important asset GLOBAL/CIVIC A VALUES-BASED by the local community, it DIFFERENTIATORS physically blends within the FOR BOTH ACADEMIC UNIVERSITY local built environment and is seen as a ‘living laboratory’ for CONTENT AND MARKET THAT COULD research. BECOME AN Holistic approach Delivering public value is seen INTERNATIONAL as an integral component of achieving excellence in OUR APPROACH TO BEACON teaching and research and successful engagement RESEARCH POSITIONS FOR A ‘JUST US TO SHARE THE activity is valued as highly TRANSITION’ as success in other mission DISTINCTIVENESS areas. OF AOTEAROA Willing to invest Significant resources (human WITH THE WORLD. and financial) are dedicated to promoting linkages and Adopting a role as an embedded global-civic university collaborations and to leverage external funding; staff are presents an opportunity for Te Herenga Waka to be incentivised via reward and globally distinguished as a truly place-based institution. promotion criteria to engage; there is an active policy to recruit and develop ‘boundary spanners’. HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 16
Whakamahere CHARTING OUR WAY The currents we described above present both This four-quadrant model was used in a series of scenario opportunities and challenges. By sketching out possible development workshops with staff and students. Leading futures out to 2025 we can begin to understand and questions relating to the implications for skills needs prepare for the future. and infrastructure requirements and how generational differences, social policy and the governmental The use of scenario is a common and tested approach engagement with the world were discussed at each for developing a long-term outlook to help prepare for workshop. possible eventualities, particularly when critical decisions need to be made in an uncertain environment (Lindgren The results are presented below synthesising these & Bandhold, 2003), (Amer, Diam, & Jetter, 2012), discussions. (Wilkinson, 2013). We tested the clustered drivers of change (see Table THE WINNER TAKES ALL 1) within the project team to identify those that would This scenario explores how the future evolved in a context quickly generate discussion about plausible futures. Our where the economy of Aotearoa New Zealand was preferred candidates were the economic context and thriving, and the government was relatively hands-off. government priorities. Through testing we refined these to the four-quadrants presented in Figure 6. METRICS Deliberately near-term scenarios to the year 2025 were GDP growth 3% per annum from 2022 used, rather than others that might be seen to develop National debt 45% (down from 53% in 2020) over a longer period. These scenarios are not designed to Unemployment 4% be predictions of the future. They are each designed to be plausible coherent accounts of possible futures. Population growth 2% per annum Together they provide a broad range of possible futures Carbon levels rise as population growth more than which provide us with cues for organisational strategic and offsets savings from more efficient technology operational planning, helping stimulate an awareness of the Air and water quality declined largely due to population range of risks and contingencies that need to be managed. growth and fewer restrictions on business activities Figure 6: Contextual scenarios to 2025 A vaccine for COVID-19 was released in 2022. The Return to economic national priority was economic growth as fears grew growth and open borders about the national debt which had reached $200 billion in the same year. Strict border controls were quickly lifted, and the Government pursued a deregulatory agenda to Economic and The winner The Government immigration takes it all takes credit stimulate growth. Population growth was concentrated in the major urban areas. The Auckland, Hamilton and Tauranga “golden Hands off Government Interventionist government priorities government triangle” grew fastest as loosening of planning rules allowed the accelerated development of satellite towns served mainly by the existing motorway network. The growth in digital services, such as the outsourced 2 speed NZ Hidden economy provision of information, media and business functions including human resources, finance etc., accelerated and now dominated these activities. Government relied on technology to solve a wide range Ongoing recession of social and economic policy issues, including major and restricted borders environmental challenges. Concerns about cyber security HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 17
rose as the thriving digital economy attracted increasing The government borrowed significantly to invest in key attacks from domestic and international actors. infrastructure such as massive flood protection works, high-speed rail systems and the accelerated development All facets of the economic life of the country were of a national 5G network which was used to ensure a characterised by high levels of competition. The tertiary data-driven approach to improving health outcomes. sector was no exception. Domestic and international These initiatives reflected a consistently centralised model competition led to market rationalisation with mergers, of policy activity that was evident in other social and specialisation or failure of providers. Competition was economic spheres where Government acted to manage also strong for research dollars with Government opting activity. to offer higher tax credits for applied research rather than increasing research funding of universities. The major investment programme underpinned robust economic growth, but the higher national debt was The student population was increasingly competitive in causing growing social concern. Critics linked the debt to their focus and very results-oriented in their expectations fears about the undue power of the state. for qualifications. Inequality was a major issue with some sectors in society investing heavily to attain significant The government responded by introducing a ‘citizens advantages through their education. assembly’ to ensure the billions of investment go to the “people’s priorities”. Government also introduced stringent Providers were under significant pressure to demonstrate low carbon policies. Businesses increasingly focused on ongoing improvements in efficiency and impact for their lobbying to get the Government to invest in their sector qualifications and to show a rapid (if not immediate and and to obtain targeted regulatory relief to reduce the during education) return on the investment made by increasing costs of doing business. learners. Economic growth was dominated by large public sector Some universities that were unable to make the necessary financed programmes. Globally business was increasingly changes. One had already failed financially by 2025 and a transnational. Strong regulatory protections mean that Crown Commissioner appointed to wind up its operations. many international businesses have to maintain a strong Two more were rumoured to be on the brink. local presence. Professional services and customer GOVERNMENT TAKES CREDIT relationships were a particular focus of these regulations, rather than manufacturing. The latter continued to shift to This scenario explores how the future may evolve emerging economics, particularly India and Vietnam. in a context where the economy of Aotearoa New Zealand was thriving, and the government took a more The directive approach extended to the tertiary sector. interventionist role. Funding for humanities, social sciences and environmental studies was increased to align with the government’s METRICS goal of building social and environmental capital for the future. Students were expected to pay the full cost of GDP growth 3% per annum from 2022 courses which are not aligned to government priorities. National debt 60% Research investment was targeted at the priorities of the Government. Unemployment 6% Students routinely sought further qualifications on leaving Population growth 1% per annum school and despite the Government funding priorities Carbon levels decrease with significant tightening of many were prepared to take on significant personal debt carbon targets as the payoff was considered obvious. Environmental outcomes such as air and water quality Many students linked their studies to ambitions for work in stable senior roles with the international employers operating in the country, including those contracting to agencies. State A programme of managed vaccination against COVID-19 servants were also a major market for higher education was widely seen as emblematic of a distinctively New as ambitious people looked for opportunities to progress Zealand approach to managing the virus. This perception their careers. of effective government action led an increased social licence for leadership by the state in many facets of economic and social life. HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 18
TWO SPEED NZ The life courses of New Zealanders diverged. People in secure employment found it easier to recover financially. This scenario explores how the future may evolve in a Others looked to other ways to find success. It was much context where the economy of Aotearoa New Zealand harder for young people to explore the world through was struggling, and the government was relatively hands-off. overseas travel, so they now looked for new experiences and a chance to earn money working on community farms METRICS in the regions. The regions were also perceived to be a GDP negative growth 2% per annum; The economy is relative safe haven from urban COVID outbreaks. now 10% smaller than it was in 2019 Only the wealthiest people could afford to take three or National debt 53% more years to get an academic qualification. Traditional Unemployment 14% universities that offered mainly campus-based learning were seen as the preserve of rich domestic and Population decline 1% per annum international students. Their social license weakened Carbon levels fall as the population decreases and as they were seen as a contributor to social inequity. people can afford to do less Research investments were tied to immediate business results. Environmental outcomes such as air and water quality worsens as there is no resource to invest in pollution Deregulation saw many new tertiary providers enter mitigation and remediation the market offering flexible, short-term vocational training. Educational information aggregation services Ongoing outbreaks of COVID 19 worldwide affected and education agents entered the market to help global economic growth negatively. New Zealand sought prospective students discern which of the non-university to balance the risks of renewed community transmission training providers would deliver what they say. These of COVID-19 and the economic damage of disengagement options were attractive to the majority of people who from the global economy. must balance the demands of employers with their Strict border controls remained but relied on self- or learning plans. employer-paid, pre travel COVID 19 testing quarantine. International movement resumed but at subdued levels. HIDDEN ECONOMY Many tourism businesses failed to make the transition This scenario explores how the future may evolve in a away from high volume/low cost services. context where the economy of Aotearoa New Zealand The reduced restrictions favored economic outcomes, but was struggling, and the government intervened actively. it did mean occasional COVID outbreaks occurred. The METRICS outbreaks were mainly in the cities, which were dealt with six-week lockdowns in the affected areas. GDP negative growth 2% per annum; The economy is now 10% smaller than it was in 2019 The economy experienced a sustained recession. High levels of unemployment, declining house prices and, as National debt 58% global markets suffered, poorer returns from KiwiSaver Unemployment 12% saw the end of the possibility of a comfortable retirement. Part time work, where available, supplemented the Population decline 1% per annum incomes of retired people and many others used multiple Carbon levels decrease as the population decreased jobs to survive. and people can afford to do less Some industries thrived through a lower dollar while those Environmental outcomes such as air and water reliant on imports declined or failed. Capital investment quality worsened as there is no resource to invest in was constrained reducing opportunities for skilled improvements. employment. Commodity-based primary production was the mainstay of the economy. Retrenchment of domestic Global economic challenges remained with ongoing food processing reduced the economic benefits of the international COVID outbreaks. New Zealand extended sector. its bubble to include Australia and the Pacific Islands but maintained a strict quarantine beyond that. Relatively restrictive immigration settings and poorer employment conditions limited the availability of labour. Continued economic decline led to high levels of Local employers had minimal engagement with vocational unemployment. People with a job were reluctant to move training other than as required by regulatory compliance on, which reduced opportunities for young people joining such as health and safety. the workforce. By 2024, pressure from the younger HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 19
generation led to compulsory retirement at the age of WIND-TUNNELLING 55. The government increased benefits as New Zealand We tested the visions described in Pae Tawhiti against moves closer to a universal basic income as both the these scenarios through a process of wind-tunnelling. young and old press for it. The DIY focus groups used to develop the visions set out The economy was defined by a very low level of capital their view of the features that our University needs to have investment. The majority of successful businesses employ to achieve our vision, given our iho and our values. For a relatively low-skilled workforce. Primary production and example, we want to be a university where kaitiakitanga a greatly increased public sector workforce delivering is a core value - where we recognise our guardianship enhanced central government services were the main responsibilities. There are a number of ways in which we sources of new economic activity. Most industry research could fulfil this aspiration, the challenge is deciding which and development was undertaken internationally. Highly is the right approach given the uncertainties we face specialised roles were either sourced using special ahead. immigration exemptions or contracted remotely. Rather than choose from a generic range of options, a A significant grey economy developed for the “have nots”. list generated from elsewhere, or a list that pitted one The disenfranchised plus 55s became the backbone core aspiration against another (eg wellbeing or agility) of this hidden economy – with time banking and barter we derived our list of options for the future from those growing quickly. The government nationalised key generated by our Te Herenga Waka community failing businesses to ensure that core services remained (see Table 5). available to the population. The exception was the final line, financial sustainability, A major earthquake in the capital put further pressure on derived from aspects of the Strategic Plan, as we public and private finances and led to many businesses also wished to open up discussion regarding these leaving Wellington. Government moved to Auckland considerations. during the rebuild and was reluctant to move back, with Auckland now the economic, social, cultural and now de To help us make the right choices we tested these facto political capital of New Zealand. Wellington was features against the plausible scenarios described above. in the process of being rebuilt as an exemplar, smaller, These scenarios suggest the future context in which we sustainable city. will have to operate as a university. The scenarios are not predictions, but a set of possible futures which allow us As the Government faced significant financial pressures it to test options, so we can find the most resilient way to looked for savings in the tertiary sector. But this change become the type of university we want to be. was in tension with the Government’s goal to ensure access for all to education. Government consolidated Key themes emerging from these discussions were: the New Zealand universities into one organisation, strong support for Ngā Herenga. The design of the supported by one subsidiary delivery arm in each region. features of the University to achieve our vision. Nga National research priorities guided investment and Crown Herenga resonated strongly with those in attendance, Research Institutes were merged with the university though there were different views on the most resilient subsidiaries. way to build a University with those features. The government’s expectation was that each region is we need to de-layer and simplify our processes and well served with a wide range of programmes – but with systems. Staff and students alike who wanted to be able teaching material prepared in the subsidiary that is highest to navigate their way around the University more easily, ranked in that area. make connections across disciplines and see the creation The nature of student life has changed as the near basic of a coherent and co-ordinated approach to the way we income and early retirement created a very different operate in the University. cadre of students, who now see success as being the recognition of the need to develop our approach to conscience of society as they pursue knowledge to decision making and communications. There was support social change. common support for more empowerment of staff, greater transparency in the decision-making processes and more open communication. There were different views of how best to achieve this - some wanted collective decision making and some more devolved decision making. HE MOANA PUKEPUKE E EKENGIA E TE WAKA Navigating choppy waters: Te Herenga Waka to 2025 20
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