OPERATIONS MANUAL HCI DVD Player - Model # HCI- DVD2
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HCI DVD Player
OPERATIONS MANUAL
Model # HCI- DVD2
REVISION 1.1
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CONTENTS
PACKAGE CONTENTS 2
SAFETY PRECAUTIONS 3-5
MOUNTING INSTRUCTION 6, 7
SUPPORTED FORMATS 7
PRODUCT INTRODUCTION 8-12
FRONT AND REAR PANEL VIEW 8
IR REMOTES 9, 10
PILLOW SPEAKER CONTROL 11
TV SETUP FOR PILLOW SPEAKER CONTROL 11
OPERATION 12
ADVANCED SETUP
ACCESSING SETUP MENUS 13
SOFTWARE VERSION 13
MENUS
GENERAL MENU 13, 14
TV DISPLAY 13
ANGLE MARK 13
OSD LANGUAGE 13
CAPTIONS 13
SCREEN SAVER 13
HDCD 13
LAST MEMORY 13
MP3 LYRICS 13
AUDIO MENU 14, 15
SPEAKER SETUP 14, 15
DOWNMIX 14
POST DRC 15
SPDIF SETUP 15
SPDIF OUTPUT 15
LPCM OUT 15
DOLBY MENU 15
DUAL MONO 15
DYNAMIC RANGE 15
VIDEO MENU 16
COMPONENT 16
RESOLUTION 16
QUALITY 16
SHARPNESS 16
BRIGHTNESS 16
CONTRAST 16
GAMMA 16
HUE 16
SATURATION 16
LUMA DELAY 16
HDMI SETUP 16
HDMI 16
AUDIO SOURCE 16
PREFERENCE MENU 17, 18
IR BAND 17
PCB 17
AUDIO 17
SUBTITLE 17
DISC MENU 17
PARENTAL CONTROL 18
PASSWORD 18
DEFAULT 18
CLEANING 18
SPECIFICATIONS 18
WARRANTY 19
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PACKAGE CONTENTS
After opening, carefully check the package contents:
DVD player 1
Operation Manual 1
HDMI Cable 1
POWER Cord 1
3`RCA Cable Set 1
Foot Pads 4
Mounting Screws M4*8 Philips Pan Head 4
Black Washer 4
RJ11Data Cable 1
IR Remote 1
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SAFETY PRECAUTIONS
WARNING
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture and this apparatus shall not be exposed to dripping
or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
Do not use this apparatus near water. For example: avoid placing it near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement,
or near a swimming pool, etc.
This apparatus shall be connected to a mains socket outlet with a protective earthing connection.
The mains plug of this apparatus must remain readily operable.
Advertisement:
Pour réduire le risque du feu ou de décharge électrique, n’exposez pas cet appareil à la pluie ou à l’humidité. L’appareil ne sera pas exposé à
l’égoutture ou l’éclaboussement et aucun objet remplis de liquides, tels que des vases, ne seront placés sur l’appareil.
NOTE TO CABLE TV INSTALLER
This reminder is provided to call the cable TV installer’s attention to Article 820-40 of the National Electric Code (U.S.A.). This code provides
guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as
close to the point of the cable entry as practical.
REGULATORY INFORMATION
This equipment generates uses and can radiate radio frequency energy, and if not installed in accordance with this instruction manual, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the follow measures:
1. Increase the separation between the equipment and receiver.
2. Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Do not attempt to modify this product in any way without written authorization from HealthCare Information, LLC. Unauthorized
modification will void the warranty of the product.
This unit employs a laser system. To ensure the proper use of the unit, read this manual carefully and keep it for future reference.
This DVD video player is a class 1 laser product. Adjustments or performance procedures other than those specified herein may result in
hazardous radiation exposure. The laser beam used in this DVD video player is harmful to the eyes; refer servicing to qualified personnel only.
COMPLIANCE
The party responsible for this product’s compliance is:
HealthCare Information, LLC, 113 Commerce Blvd., Loveland, OH 45140, USA. Phone 513-271-8100
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IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with soft dry cloth. For heavy contamination a soft cloth dampened with a mild soap solution may be used.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat source such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third prong
is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of
the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a
cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. The mains plug is used as the disconnect device, the disconnect device shall remain readily operable. Always remember
to remove the plug from the mains socket before disconnecting the power lead from the unit.
14. Unplug this apparatus during lightning storms or when unused for long periods of time.
15. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
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IMPORTANT SAFEGUARDS FOR YOU AND YOUR NEW PRODUCT
YOUR NEW PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH YOUR SAFETY IN MIND. HOWEVER,
IMPROPER USE CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARDS. TO AVOID DEFEATING
THE SAFEGUARDS THAT HAVE BEEN BUILT INTO YOUR NEW PRODUCT, PLEASE READ AND OBSERVE THE
FOLLOWING SAFETY POINTS WHEN INSTALLING AND USING YOUR NEW PRODUCT, AND SAVE THEM FOR
FUTURE REFERENCE. OBSERVING THE SIMPLE PRECAUTIONS DISCUSSED IN THE MANUAL CAN HELP YOU
GET MANY YEARS OF ENJOYMENT AND SAFE OPERATION THAT ARE BUILT INTO YOUR NEW PRODUCT.
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IMPORTANT SAFETY INSTRUCTIONS
Do not use a Do not touch Insert the plug
defective power the power cable in to the socket
cable. with wet hands. firmly.
Switch off the player, Unplug the apparatus Disconnect player
If the cable plug wires if the device is wet. from power outlet if
are not completely in unit is damage.
power socket.
If it is very cold, please
Do not expose the Do not place this unit
turn on the power for
unit to the direct near moisture.
1min. then turn off the
power for 1min. then sunlight or extreme
you can turn on and heat.
use the unit.
Place DVD player on Do not place the unit Do not use discs with
a stable surface. under any heavy scratches and
object or in deformations.
unventilated place.
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MOUNTING INSTRUCTIONS (OPTIONAL)
Installing HCI DVD player flat against the wall or on a flat surface.
1. Place DVD mounting bracket bottom of HCI DVD player as picture shown above.
2. Use the 4 M4x8mm screws and 4 black washers (included with DVD player) to fasten the mount to DVD player.
3. Place DVD player fixed with mounting bracket flat against the wall.
4. Using 4pcs 1/4`` lag bolts fasten the DVD player onto wall or flat surface.
Mounts are available to mount the DVD player directly to an HCI RoomMate series TV. Mounts are available for left, right and
bottom mounting. Contact your dealer for more information and part numbers. For these mounts, follow the directions that are
included with the mount to mount the DVD player to the TV.
5. Connect the RJ-11 cable to the RJ-11 jack on the rear panel of the TV to the RJ-11 jack on the rear panel of the
DVD player. (Optional for pillow speaker control only)
6. For HCI RoomMate TV’s connect the HDMI output of the DVD player to the HDMI input of the TV.
7. Plug the power cord in to the power cord jack on the rear panel of the DVD player and the other end in to a
standard wall outlet.
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8. To connect to non-HCI sets.
A. Locate the DVD player close to the set. The connecting cables must be able to reach the input jacks of the
set.
B. Connect the DVD player to the TV using one of the following outputs on the back of the DVD player.
The TV must have a corresponding input.
A. HDMI Best picture and sound quality
B. COMPONENT Excellent picture and sound quality
C. S-VIDEO Good picture and sound quality
D. COMPOSITE (A/V) Common picture and sound quality
E. COAX (RF-CH4) Common picture and sound quality
If using the coax connector, connect the incoming coax to the RF IN coax connector and the RF OUT coax
connector to the TVs RF IN connector. (tuner) To watch a DVD, tune the TV to channel four. NOTE:
When the DVD player is on, the TV will not receive normal TV channels. To return to normal TV
viewing, turn the DVD player off.
SUPPORTED FORMATS
CD PLAYER
VCD, SVCD, DVD, MP3, MP4, JPEG, HDCD, CDDA, WMA, CD-G, CD-RW, DVD-R, DVD+R, DVD-RW, DVD +RW,
HDVD and Kodak Picture CD.
USB FLASH DRIVE AND SD/MS/MMC MEMORY CARD
WMA, AVI, MP3, DIVX, MPEG 4, DIVX3.11, DIVX4.X and DIVX5.X.
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PRODUCT INTRODUCTION
FRONT PANEL
REAR PANEL
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IR REMOTE (DVD ONLY)
1. POWER
2. MENU DIRECTION
3. DVD/USB
4. SLOW
5. REVERSE
6. PLAY/ PAUSE
7. PREVIOUS
8. ZOOM
9. SUBTITLE
10. REPEAT
11. ROOT MENU
12. FORWARD
13. NEXT
14. STOP
IR REMOTE (HCI TV AND DVD)
1. POWER POWER ON/OFF
2. MUTE TURNS SOUND ON AND OFF
3. VOLUME UP INCREASES SOUND LEVEL
4. SOURCE SELECTS INPUT SOURCE (DVD/ USB/ CARD)
5. CC CHANGE THE DVD SUBTITLE LANGUAGE
6. VOLUME DOWN DECREASES SOUND LEVEL
7. IPTV NO FUNCTION (TV)
8. LAST NO FUNCTION (TV)
9. CHANNEL UP PREVIOUS TRACK
10. FM NO FUNCTION (TV)
11. FAVORITES NO FUNCTION (TV)
12. CHANNEL DOWN NEXT TRACK
13. NUMBER BUTTONS DIRECT ACCESS TO TRACKS
14. PREVIEW NO FUNCTION (TV)
15. SLEEP NO FUNCTION (TV)
16. ALARM NO FUNCTION (TV)
17. TIME NO FUNCTION (TV)
18. STATUS NO FUNCTION (TV)
19. SCREEN SIZE SETS SCREEN SIZE (ZOOM)
20. NAVIGATION USED TO NAVIGATE TV SETUP MENUS
AND DVD SETUP MENUS
21. B REPEAT FUNCTION
22. SETUP USED TO ENTER SETUP MENU
23. FUNCTION NO FUNCTION (TV)
24. BACK RETURN TO ROOT MENU OF DVD DISC
25. HOME RETURN TO ROOT MENU OF DVD DISC
26. MEDIA CONTROL CONTROLS DVD PLAYBACK
27. ESC PUSH DISC IN OR OUT
28. MEDIA TITLE RETURN TO SUBTITLE MENU OF DVD DISC
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UNIVERSAL IR (IR4)
Universal remotes should be set for a Broksonic DVD player.
1. POWER POWER ON/OFF
1
2. NUMBER BUTTONS DIRECT ACCESS TO TRACKS
3. ENTER CONFIRM THE OPTION
4. MENU RETURN TO ROOT MENU
5. CHANNEL UP PREVIOUS TRACK
2
6. DIRECTION BUTTONS USED TO NAVIGATE DVD
SETUP MENUS
7. CHANNEL DOWN NEXT TRACK
3 8. VOLUME UP INCREASES SOUND LEVEL
4 9. VOLUME DOWN DECREASES SOUND LEVEL
8 5 10. SUBTITLE Button CHANGE THE DVD SUBTITLE
LANGUAGE
6 11. PLAY Button PLAY
9 7
12. REV Button REWIND
13. FWD Button FAST FORWARD
10 11 14. STOP Button STOP
12 13 15. PAUSE Button PAUSE
14 15 NOTE: Unspecified button have no function.
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PILLOW SPEAKER CONTROL
Any digital pillow speaker with number buttons can be used through an HCI RoomMate television to control the DVD player.
Pillow speakers with custom HCI overlays with DVD functions printed on the button pad are available from both Curbell and
Anacom Medtek.
When the HDMI, Component or Composite input is selected on the RoomMate TV (usually the HDMI input) the number buttons
on the pillow speaker are used for DVD control. When the TV is in TV or DTV mode, the number buttons function normally.
For the pillow speaker to be able to control the DVD player, a six conductor RJ-11 cable must be connected from the TV serial
control port (labeled SER) to the DVD serial control port. Serial control in the TV “ADVANCE” menu must be set to “DVD”
BUTTON FUNCTIONS
1 EJECT
2 FAST FORWARD, MENU CHOICE UP
3 STOP
4 PLAY PREVIOUS TITLE, CHAPTER OR TRACK, MENU CHOICE LEFT
5 PLAY/PAUSE, MENU ENTER
6 PLAY NEXT TITLE, CHAPTER OR TRACK, MENU CHOICE RIGHT
7 DVD DISC MENU
8 FAST FORWARD, MENU CHOICE DOWN
9 DVD TITLE MENU
GENII IPTV SETUP FOR PILLOW SPEAKER CONTROL
1. Enter the setup menu. (Function 0, 9999)
2. Go to the SYSTEM menu
3. Select SERIAL CONTROL
4. Set SERIAL CONTROL to DVD
5. Exit Setup menu.
Curbell pillow speaker
with custom HCI overlay
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OPERATION
RoomMate TV
1. Turn the TV and DVD player on.
2. Use the “SOURCE” or “INPUT” buttons to select the DVD input source. Normally this will be the HDMI
input of a RoomMate set. The input source may be renamed DVD. See the RoomMate Operations Manual to
rename the source. The component, S-Video or audio/video inputs may also be used but the picture quality
will not be as good as using the HDMI port.
3. Insert a DVD into the slot. Printed side faces the top of the DVD player. Push the DVD gently and slowly in
to the slot until the DVD player takes it.
4. If the DVD has no menu content the DVD will start to play automatically. If the DVD contains menu content,
use the menu navigation buttons to select the main title and press the “ENTER” or “PLAY” button.
5. When the DVD is finished, press the “EJECT” button and retrieve the DVD. Do not pull the DVD out of the
player until it is finished ejecting.
**NOTE: When you play the DVD disc, if you want to skip the warning and the advertising, you can press the STOP button
twice followed by PLAY button to directly access to DVD content.
Other TV
1. Turn the TV and DVD Player on.
2. Set the TV to the input source the DVD player is connected to.
3. Insert a DVD into the slot. Printed side faces the top of the DVD player. Push the DVD gently and slowly in
to the slot until the DVD player takes it.
4. If the DVD has no menu content the DVD will start to play automatically. If the DVD contains menu content,
use the menu navigation buttons to select the main title and press the “ENTER” or “PLAY” button.
5. When the DVD is finished, press the “EJECT” button and retrieve the DVD. Do not pull the DVD out of the
player until it is finished ejecting.
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ADVANCED SETUP
Use one of the following methods to access the setup menu.
1. Press the rewind (left) and fast forward (right) buttons on the front panel at the same time.
2. Using a RoomMate IR remote press and release the “SETUP” button followed by the “1” button and then the
“2” button.
3. Press the menu button on the DVD IR remote. NOTE: The DVD player default IR remote is set for a
RoomMate IR remote. See page 17 to change the IR remote setting.
4. Use the “UP”, “DOWN”, “LEFT” and “RIGHT” arrow buttons to navigate the menus. Press the “ENTER”
button to make selections.
5. To return to the MENU selection bar press the “LEFT” arrow button.
6. Press the “SETUP” button on a RoomMate IR remote or the “MENU” button on the DVD remote to exit setup
mode. Setup mode will also time out if no buttons are pressed.
SOFTWARE VERSION
To check the software version number of the DVD player, enter the setup menu per above instructions then using and IR remote,
press and release number buttons “1, 3, 8, 9” one at a time. Software version information will be displayed. Press the
“ENTER” button to exit version display. Setup menu will then be displayed.
MENUS
1. General Menu
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TV Display Sets the aspect ratio (width to height ratio) of the picture. Selections are:
4:3/PS - 4:3/LB – 16:19
PS Pan and Scan
LB Letter Box
Angle Mark Allows viewing of scenes from different angles. DVD must be recorded with
different angles for this function to operate. Turns Angle Mark on or off.
Selections are:
On – Off
OSD Lang Selects the language used for the On-Screen-Displays. Selections are:
English – French – Spanish
Captions Turns closed captions on or off. Selections are:
On – Off
Screen Saver Turns screen saver on and off. Settings are:
On – Off
HDCD High Definition Compatible Digital. Sets HDCD mode. Settings are:
Off – 1X – 2X
Last Memory Turns memory function on or off. When on and player is turned off while playing,
play will resume at the power off point when power is turned back on. Settings are:
On – Off
Mp3 Lyric Displays Mp3 lyrics if available. MP3 file and LRC song lyric document must have
the same filename. Selections are:
On - Off
2. Audio Menu
Speaker Setup Selects sound mode.
Downmix Selects donwmix mode. Selections are:
LT/RT – Stereo
LT/RT Dolby Surround mix suitable for Dolby Surround Pro Logic
decoding. Also known as Pro Logic or Left total/Right total.
Stereo Dolby Surround mix suitable for use with headphones or standard
stereo system.
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Post DRC Dynamic Range Compression. Lower the dynamic range (volume difference
between high and low levels) for better playback quality on low quality stereo
systems. Selects post DRC mode. Selections are:
On – Off – AUTO
Spdif Setup Digital audio output setup.
Spdif Output Sets the SPDIF mode. Selections are:
Spdif Off – RAW – Spdif/Pcm
Lpcm Out Sets the sampling frequency of the digital audio output. Selections are:
48K – 96K – 192K
NOTE: Karaoke Setup, CH EQ Setup and 3D process are not available.
3. Dolby Menu
Dual Mono Sets stereo audio output mode. Selections are:
Stereo – L-Mono – R-Mono – Mix-Mono
Stereo Standard left and right audio output.
L-Mono Left channel is output on both audio output jacks.
R-Mono Right channel is output on both audio output jacks.
Mix-Mono Left and right channels are mixed together and the mix is output
to both audio output jacks.
Dynamic Sets the amount of stereo enhancement. Selections are:
FULL – 7/8 – ¾ - 5/8 – ½ - 3/8 – ¼ - 1/8 – OFF
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4. Video Menu
Component Selects component YPBr output or S-video output. Both outputs can not be active
at the same time. Selections are:
S-Video – YUV
YUV – Component
Resolution Sets output resolution. Selections are:
480I – 480P – 720P60 – 1080I60 – 1080p(60Hz) – 576I - 576P – 720P50 – 1080I50
1080p(50Hz)
Quality Video setup
Sharpness Adjusts picture sharpness. Selections are:
High – Medium – Low
Brightness Adjusts picture brightness. Press “ENTER” to exit. Selections are:
-20 to +20
Contrast Adjusts picture contrast. Press “ENTER” to exit. Selections are:
-16 to +16
Gamma Sets Gamma correction. Selections are:
None – Low – Medium – High
Hue Adjust color tone. Also know as tint. Press “ENTER” to exit. Selections are:
-9 to +9
Saturation Adjusts color level. Press “ENTER” to exit. Selections are:
-9 to +9
Luma Delay Adjusts the delay between the Luminance and chroma signals. Selections are:
0T–1T
HDMI Setup Setup for the HDMI output.
HDMI Turns HDMI output on or off. Selections are:
On – Off
Audio Source Selects HDMI audio source track to playback from on a DVD. Selections are:
AUTO - PCM
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5. Preference Menu
NOTE: To access the Preference Menu page the DVD player must be in the stop mode.
IR Selects IR band. Selections are:
IR1 – IR2 – IR3 – IR4
IR 1 HCI RoomMate IR Remote Band 1
IR 2 HCI RoomMate IR Remote Band 2
IR 3 DVD Mini Remote
IR4 Universal IR remote Broksonic codes.
NOTE: The DVD player will always respond to an RoomMate IR remote is the player is
connected to an HCI RoomMate television via the serial port. Serial control in the TV
“ADVANCE” menu must be set to “DVD”
NOTE: Press and hold the “POWER” button for 10 seconds on a RoomMate IR remote to
change the IR band.
PBC Playback Control. Allows interactive playback control for Video CD 2.0 and Super Video
CD 1.0 discs. Selections are:
On – Off
Audio Selects the audio playback language. Disc must have the selected language recorded.
Selections are:
English – French – Spanish – Others
For others you must enter the language code then select OK and press the “ENTER” button.
Subtitle Selects the subtitle language. Disc must have the selected language recorded. Selections are:
English –French – Spanish – Off – Others
For others you must enter the language code then select OK and press the “ENTER” button.
Disc Menu Selects the disc menu language for disc equipped with interactive menus. Selections are:
English –French – Spanish – Others
For others you must enter the language code then select OK and press the “ENTER” button.
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Parental Sets the parental control rating. Any content rated above the set rating can not be viewed.
Selections are:
KID SAF – G – PG – PG 13 – PGR – R – NC17 – ADULT
Password Sets password mode and password.
Password Mode Turns password mode on or off. Selections are:
On – Off
Password Changes password.
Default Resets all settings to factory defaults.
CLEANING
CAUTION: Make sure that the power cable is removed from the AC outlet before cleaning the product.
Do not use a volatile solvent (such as toluene, rosin and alcohol) to clean the housing and remote control. Such chemicals may
damage the housing, housing and remote control cause the paint to peel.
Use only a soft dry cloth for cleaning the housing and remote control.
If the housing or remote control is heavily contaminated, use a soft cloth moistened with a mild soap and water solution. Wring
solution out of cloth before cleaning to prevent solution from entering the housing or remote control.
SPECIFICATIONS
GENERAL
POWER 120VAC 60Hz
POWER CONSUMPTION 15W
DIMENSIONS 315MM X 160MM X 61MM (L X W X H)
12.5” X 6.5” X 2.5” (L X W X H)
WEIGHT 3.6LBS
SHIPPING WEIGHT 4.8LBS
VIDEO SYSTEM NTSC
AUDIO FREQUENCY RANGE 20Hz TO 20KHz +/- 1dB
AUDIO SIGNAL TO NOISE RATIO >90Db
AUDIO DYNAMIC RANGE >80Db
INPUT/OUTPUT
FRONT INPUTS USB, SD/MS/MMC
REAR INPUTS RF, SERIAL CONTROL PORT (RJ-11)
REAR OUTPUTS HDMI, COMPONENT, COMPOSITE, AUDIO L, AUDIO R
S-VIDEO, DIGITAL AUDIO, RF
DIGITAL MEDIA SUPPORT
VCD, SVCD, DVD, MP3, MP4, JPEG, HDCD, CDDA, WMA, CD-G, CD-RW, DVD-R, DVD+R, DVD-RW,
DVD +RW, HDVD Kodak Picture CD, USB Flash Drive (MP3, MP4, JPEG) and SD/MS/MMC memory
cards.
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PRODUCT LIMITED WARRANTY
HCI warrants, to the original purchaser only that all new HCI DVD players (excluding any equipment manufactured by others
and included in HCI shipment) are free from defects in material for a period of one year from the date of shipment.
The dealer your product was purchased through must receive notice of a defect or malfunction occurring during the warranty
period. HCI will repair or replace goods returned to its Loveland, Ohio office, at its discretion, free of charge to the original
purchaser, the whole or any component part of any product manufactured by HCI found to be defective.
As a condition to obtaining warranty service, notification must be given to the dealer the product was purchased through within
at least 10 days after defect is first observed. Repair of product requires it to be shipped to HCI in Loveland, Ohio. All shipping
and freight charges to HCI shall be paid for by the customer and will not be accepted without a Return Merchandise
Authorization Number (RMA#). The dealer can provide you information on how to obtain the RMA#.
This warranty does not apply to any HCI products subjected to improper use, negligence or accident; nor to tampering,
alterations, or repairs by others, without HCI’s written prior notice. For more information pertaining to this warranty, please
contact the dealer you purchased your product from.
HCI’s liability under this warranty is limited to repair or replacement of defective products and parts as provided above. HCI
shall not be liable for incidental or consequential damages.
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HealthCare Information, LLC 20DID WE MENTION THE ROOMMATE SERIES OF TVS?
AVAILABLE IN 20”, 26”, 32” & 42” SIZES
HealthCare Information, LLC
113 Commerce Blvd.
Loveland, OH 45140
800-783-8105
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