Great Places Housing Group - Investor Presentation March 2018
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Great Places Housing Group Investor Presentation March 2018 Tony Davison - Chair Matthew Harrison - Chief Executive Phil Elvy - Executive Director of Finance Kal Kay - Director of Finance
Disclaimer The information contained in this investor presentation (the a result of relying on any statement in or omission from this This information presented herein is an advertisement “Presentation”) has been prepared to assist interested parties Presentation or any other information and any such liability and does not comprise a prospectus for the purposes of in making their own evaluation of Great Places Housing Group is expressly disclaimed. This Presentation includes certain EU Directive 2003/71/EC (as amended) (the “Prospectus Limited (“Great Places”). This Presentation in relation to a statements, estimates and projections prepared and provided Directive”) and/or Part VI of the Financial Services and proposed offering of bonds of Great Places (the “Bonds”) by the management of Great Places with respect to its Markets Act 2000. This Presentation does not constitute or is believed to be in all material respects accurate, although anticipated future performance. Such statements, estimates form part of, and should not be construed as, an offer to it has not been independently verified by Great Places and and projections reflect various assumptions by Great Places’ sell, or the solicitation or invitation of any offer to buy or does not purport to be all-inclusive. This presentation and management concerning anticipated results and have been subscribe for, Bonds in any jurisdiction or an inducement to its contents are strictly confidential, are intended for use by included solely for illustrative purposes. No representations enter into investment activity. No part of this Presentation, the recipient for information purposes only and may not be are made as to the accuracy of such statements, estimates nor the fact of its distribution, should form the basis of, or reproduced in any form or further distributed to any other or projections or with respect to any other materials herein. be relied on in connection with, any contract or commitment person or published, in whole or part, for any purpose. Failure Actual results may vary from the projected results contained or investment decision whatsoever. Any purchase of the to comply with this restriction may constitute a violation of herein. Bonds should be made solely on the basis of the final offering applicable securities laws. By reading this Presentation, you circular to be prepared, which will contain the definitive terms agree to be bound by the following limitations. Neither Great The Bonds have not been and will not be registered under the of the transactions described herein and be made public Places nor any of its representative directors, officers, board U.S. Securities Act 1933, as amended (the “Securities Act”), or in accordance with the Prospectus Directive and investors members, managers, agents, employees or advisers makes any the laws of any state or other jurisdiction of the United States, may obtain a copy of such final document from the National representations or warranty (express or implied) or accepts and may not be offered or sold within the United States, or Storage Mechanism. any responsibility as to or in relation to the accuracy or for the account or benefit of, U.S. Persons (as such terms are completeness of the information in this Presentation (and no defined in the Regulation S under the Securities Act), absent The distribution of this Presentation and other information one is authorised to do so on behalf of any of them) and (save registration or an exemption form, or in a transaction not in connection with the Bonds in certain jurisdictions may in the case of fraud) any liability in respect of such information subject to, the registration requirements of the Securities be restricted by law and persons into whose possession or any inaccuracy therein or omission therefrom is hereby Act and applicable state laws. This Presentation is made this Presentation or any document or other information expressly disclaimed, in particular, if for reasons of commercial to and is directed only at persons who are (a) “Investment referred to herein comes should inform themselves about confidentiality information on certain matters that might be of professionals” as defined under Article 19 of the Financial and observe any such restrictions. Any failure to comply with relevance to a prospective purchaser has not been included in Services and Markets Act 2000 (Financial Promotion) Order these restrictions may constitute a violation of the securities this Presentation. 2005, as amended (the “Order”) or (b) high net worth entities laws of any such jurisdiction. This Presentation and any falling within Article 49(2)(a) to (d) of the Order (all such materials distributed in connection with this Presentation No representation or warranty is given as to the achievement persons together being referred to as “relevant persons”). are not directed to, or intended for distribution to or use by, or reasonableness of any projections, estimates, prospects Any person who is not a relevant person should not act or rely any person or entity that is a citizen or resident or located in or returns contained in this Presentation or any other on this Presentation or any of its contents. Any investment any locality, state, country or other jurisdiction where such information. None of Great Places, Banco Santander S.A. or investment activity to which this Presentation relates is distribution, publication, availability or use would be contrary (“Santander”), any of their respective directors, board available only to and will only be engaged in with such relevant to law or regulation or which would require any registration or members, employees, affiliates, advisors and representatives persons. licensing within such jurisdiction. Great Places does not accept or any other person connected to any of them shall be liable any liability to any person in relation to the distribution or (whether in negligence or otherwise) for any direct, indirect possession of this presentation in or from any jurisdiction. or consequential loss or damage suffered by any person as Investor Presentation March 2018 | 02
1 | Highlights • We own or manage over 19,000 homes across the North West and Yorkshire • Good mix of properties by type and geography • High demand across the entire property portfolio • Impact of welfare reform has been well managed and mitigated • Clear and uncomplicated organisational structure • Strengthened governance structure, and experienced board • Experienced executive team • Strong development track record and good portfolio mix • Increasingly financially robust • Modest exposure to property sales • Record turnover achieved in 2017 • Our most recent stability test has confirmed G1/V1 status • Benchmarked strongly against our peers Our refreshed three year Corporate Plan will be in place for April 2018 and will set out our short and medium term plans and long term ambitions. Investor Presentation March 2018 | 03
2.1 | Vision and Values Our About Great Places Housing Group values Great • We are fair, open We have over 19,000 properties across the North homes Maximis ing o and accountable West and Yorkshire. Our portfolio includes social investme ur rented homes, affordable rented homes, market sustainab nt in • We know, respect and le homes rent, shared ownership, homes for key workers, care about our customers and accommodation and services. • We appreciate the effort of The key entities in the group are: everyone who works here • Great Places Housing Group – provider of Gr • We promote partnerships, central and corporate services such as finance, commuenat efficiency and value for money HR and Business Systems to all group members. Bu ities ilding su vibrant c ccessful, • We passionately embrace ommuniti es • Great Places Housing Association – general creativity, change and needs rented homes, resident services, and innovation supported housing, now operating under our new ‘Independence and Wellbeing’ model to reflect a greater emphasis on empowering customers to live independently. Great people Regulator for rated • Plumlife – property sales, managing our Shared Providing outs social housing Ownership and market rent portfolio, and custome tanding us G1/V1 in r serv leasehold services. and supp ice November 2017 ort Participated in the • Cube Great Places – developing new market pilot IDA in 2 015 homes for sale and rent. Investor Presentation March 2018 | 05
2.2 | A brief history 1970s 1970 | Manchester Methodist Housing Association (MMHA) is formed 1975 | S alford Community Housing Association founded 1980s 1980 | BME specialist Ashiana Housing Association set up 1986 | Selhal Housing Association established, incorporating Community Housing Association and stock from the YWCA 1990s 1995 | MMHA takes over First Peterloo 2000s 2000 | Salford CHA becomes Space New Living 2001 | Longridge and Shaw Heath, Knutsford, acquired by MMHA 2005 | MMHA merges with Selhal, creating Manchester Methodist Housing Group (MMHG) 2005 | Affordable home ownership brand Plumlife established 2007 | S pace New Living 2006 | Great Places Housing Group is formed with merger of MMHG and Ashiana joins Great Places 2007 | Wybourn and Housing Group Richmond Park, 2008 | Windmill Housing Association 2009 | Great Places is simplified so acquired in becomes part of MMHA that just one name is used Sheffield 2010s 2011 | Large-scale Oldham PFI housing management contract won 2012 | Debut bond issue of £200m 2013 | Repairs service brought in house 2013 | Tony Davison becomes group chairman 2015 | Launched our own materials 2015 | Developed 750 2017 | Great Places achieves a record turnover of £109.4m 2013 | Matt Harrison properties - more distribution centre to further becomes chief homes than enhance the repairs service. 2017 | Great Places head office executive ever before moves to Christie Fields Investor Presentation March 2018 | 06
2.3 | Profit for purpose Great Places Operating costs per property makes reduced by 6% £100K more Record profit for rs cash collected low arrea 2.6 % despite 1% a rent cut In 2 0 1 purpose! n g: lu di 6 -1 in c we ys 7 g en a 73 poorly erated e in w fficiencies performing homes disposed of, generating £5.1m Bringing sub- contractor work in-house to Procurement save £350k savings of 32 market year-on-year £330k sales worth £6m Our Distribution These all Great Places is a profit-for-purpose organisation. contribute to We aim to be as efficient as possible and remain a Centre has saved £2.2m of Building top-quartile performer. However, we then choose to use £147k in material Greatness a large chunk of our surplus to go far beyond our landlord costs, also improving savings obligations and realise our vision of Great homes, first-time-fix rates (2016/17)* Great communities, Great people. * in 2017/18 we predict £4.9m Investor Presentation March 2018 | 07
2.4 | Group structure Great Places Housing Group Audit and Remuneration Limited and Appraisal Assurance Non-asset-owning committee non-charitable RP committee Community Benefit Society Co-terminous Plumlife Homes board Great Places Housing Association Limited 100% subsidiary 100% subsidiary Asset-owning Asset-owning, charitable non-charitable RP RP, Community Community Benefit Benefit Society Society Terra Nova Cube Great Developments Places Limited Limited The Group structure comprises five Company limited by Company limited by shares. Development of companies led by the group board shares. Design & build properties for outright supported by two committees and contracts - development sale and market rent of residential property managed by our Chief Executive (VAT Shelter) (Matthew Harrison) and a team of Executive Directors. Investor Presentation March 2018 | 08
2.5 | GPHG and Cube board members Tony Davison Jerry Green Brendan Nevin Chair Chair of Audit & Assurance member of the Audit & Appointed: 19 September 2013 Committee Assurance Committee Tony is a highly experienced Appointed: 5 December 2013 Appointed: 11 September 2014 businessman. Former Managing Jerry uses his 20 years’ experience Brendan has spent more than 30 Director at company Bostik, he served running a commercial property years working in the housing and as a local councillor, Chair of investment company to act as an regeneration sector. He played a lead Governors of a College of Further advisor to a number of funders role in developing the Housing Market Education, a Governor of investing in the sector. A member of Renewal (HMR) urban renewal Manchester Metropolitan University the leadership board at Manchester programme and his research and and is currently Chairman of Nantwich Business School and a Trustee of policy work is regularly published. Town Football Club. Tony is also a Macclesfield Academy, he has held member of the Remuneration & high-profile roles at Yates Group and Appraisal Committee at Great Places. Gradus Group Ltd. Jenny Rayner David Robinson Celia Cashman Deputy Chair, Chair of Remuneration member of the Remuneration member of the Audit & & Appraisal Committee & Appraisal Committee (also a Assurance Committee Appointed: 19 September 2013 Board member of Cube) Appointed: 11 September 2014 Jenny has for 17 years been an Appointed: 19 September 2013 Celia is a retired housing professional independent consultant and trainer David is a member of the who has spent almost 40 years on corporate governance, internal Remuneration & Appraisal Committee. working in a wide variety of housing audit and risk management. He is the Chairman and former MD and regeneration environments She formerly enjoyed a 21-year career of specialist retailer Richer Sounds, across the country. Her career history with ICI and Zeneca in a variety of Managing Director of a privately includes housing services director commercial management roles and -owned property development and posts in a number of large housing as a chief internal auditor. Jenny has investment company and a Trustee of associations, most recently at been a board member in the social United Learning, one of the country’s Yorkshire Housing, together with housing sector for over 10 years. largest Multi Academy Trusts. several years as a housing consultant. Investor Presentation March 2018 | 09
2.5 | GPHG and Cube board members Jan Fitzgerald Matthew Harrison Samantha Young member of the Remuneration & CEO and Executive Board Member member of the Audit & Appraisal Committee Appointed: 11 April 2013 Assurance Committee Appointed: 11 September 2014 Matthew joined Great Places in 1993 Appointed: 12 October 2017 Jan draws on 30 years of experience and led the organisation through Sam has over 20 years experience working in housing and regeneration. award winning development before of working in the public and private She held several senior management being appointed Chief Executive in sectors at senior management / positions at Sheffield City Council, April 2013. He has vast experience in director level. She is an IT professional including director of community development and urban regeneration who has led major IT projects. Sam is services. Her high-profile work has and has led on many iconic developments an experienced non executive director seen her play a leading role in the that have supported the growth of the and currently sits on the Board of regeneration of the city’s Park Hill business. He has also been involved a company in the educational and and Norfolk Park. with a Local Strategic Partnership, has technology sector. Sam is a member been a PFI Company Board Member of the Audit and Assurance and has supported the NHF in a variety Committee. of ways. He is currently a Board member of the Sheffield Housing Company and is a Non-Exec Board Member of another housing provider. Will Taylor Babar Ahmad Chair of Cube Great Places Limited Cube Great Places Limited Appointed: 19 September 2013 Appointed: 12 October 2017 Will is the Chair of Cube. He is an Babar is a Chartered Surveyor with experienced businessman and vast experience of acquiring chartered surveyor, and was a residential and commercial land. former managing director of the He has excellent knowledge of land Carrington Business Park in Trafford, markets and the town planning part of the multinational Shell Group. system and has delivered large regeneration projects including the only Legacy facility built outside of London for the 2012 Olympic Games. Investor Presentation March 2018 | 10
2.6 | The Executive Team Matthew Harrison Phil Elvy Guy Cresswell Pete Bojar CEO and Exec Board Member Executive Director of Finance Executive Director of Customer Executive Director of Growth and Services Assets Matthew joined Great Places in 1993 Phil has responsibility for ensuring Great Guy is responsible for the customer-facing Pete leads our Growth and Assets and led the organisation through award Places’ Finance, Business Systems, side of our business, ensuring the directorate, being responsible for our winning development before being Business Intelligence and Governance organisation provides a great customer affordable, market sales and market rent appointed Chief Executive in April 2013. functions provide high-quality, back office experience. Alongside managing our development programmes, sales, asset He has vast experience in development support to the rest of the Group. He is neighbourhoods, he is also responsible for investment, compliance and corporate and urban regeneration and has led on also in charge of making sure regulatory our work in Independence and Wellbeing, Health & Safety. He is a graduate of many iconic developments that have and statutory requirements are satisfied. which supports our more vulnerable Sheffield Polytechnic and has worked in supported the growth of the business. One of Phil’s key challenges is balancing customers to develop life skills and achieve housing since 1989, starting his career in He has also been involved with a Local the need for the long-term financial their goals, and is an active member in a housing management before moving into Strategic Partnership, has been a PFI viability and stability of Great Places number of sector-related partnerships and development in 1992. He is highly Company Board Member and has with risks posed by the Group’s strategic forums. Guy has extensive experience in experienced in regeneration and supported the NHF in a variety of ways. growth and development objectives. all aspects of housing but his passion lies in partnerships and has led some of Great He is currently a Board member of the He started his career in utilities and health and housing, investment in Places’ most successful, high-profile Sheffield Housing Company and is a has worked in the housing sector for communities and regeneration, and the schemes. Non-Exec Board Member of another nearly 20 years. importance of getting right the basics of housing provider. property management. Investor Presentation March 2018 | 11
3 | Our properties and our customers Investor Presentation March 2018 | 12
3.1 | Property profile Bedroom profile (as at 31st March 2017) The colours show the number of properties owned or managed by 1 2 3 4 5+ Total Great Places in each local authority area 205 10,796 House 63 4,279 5,017 1,232 Lancaster Flat 3,967 2,575 35 0 0 6,577 1 - 250 Bungalow 163 423 14 5 0 605 Other 930 250 - 500 Total 4,193 7,277 5,213 1,237 205 18,908 Ribble Valley Bradford Other includes shared accommodation Wyre Pendle Leeds 500 - 1,000 Blackpool Preston Fylde Burnley 1,000 - 2,000 Hyndburn South Ribble Rossendale 2,000+ Blackburn Chorley Rochdale Bolton Bury Oldham Wigan Salford Tameside St Helens Manchester Sheffield Trafford Stockport Rotherham Warrington High Peak Chesterfield Cheshire East Cheshire West 52% of our homes are focused in the urban centres of Manchester, Salford, Sheffield and Oldham Stoke Investor Presentation March 2018 | 13
3.2 | Housing assets - owned and managed Housing properties As at 31 As at 31 As at 31 A history of steady growth owned / managed Mar 2015 Mar 2016 Mar 2017 20,000 £110 3.3% 18,000 £100 3.4% 5.0% 16,000 £90 3.6% 6.1% £80 14,000 Over 3.9% 5.6% 3.3% 4.5% £70 79% ing 7.0% 12,000 6.3% 6.7% £60 10,000 social hous £50 8.3% 8,000 £40 stock 9.2% 8.6% 6,000 £30 4,000 £20 13.4% 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 15.5% 17.9% Properties (Left scale) Turnover £m (Right scale) PFI properties Homes managed, but owned by third party Operating surplus £m (including sale of fixed assets) Leasehold £35m Shared ownership £30m Supported housing (incl. Sheltered, Extra Care) £25m Affordable rent housing £20m General needs housing 60.2% 55.5% 52.9% £15m TOTAL 17,515 18,409 18,908 £10m Properties under 1,029 743 341 £5m development £0m Homes owned (but 56 56 56 managed by a third party) 2011 2012 2013 2014 2015 2016 2017 Investor Presentation March 2018 | 14
3.3 | Post Grenfell • We own 6 tall buildings (over 6 storeys / 18m) • We also manage 8 tall buildings on behalf of others • None of the tall buildings that we own or manage have any ACM material • Only one of our tall buildings, Broad Road pictured below, is used as security for the bond • We are working closely with GM Fire and Rescue Service • Changes made to the fire evacuation policy at one building • Tenant vulnerabilities assessed and individual PEEPs (personal exit evacuation plan) developed • Sprinklers installed at 3 sites with deck access fire safety risk (these were not as a result of Grenfell) • Review of fire safety at all medium rise properties • Provision of £1.2m for sprinkler costs for all other tall buildings added into 2018-19 budget Bowland Broad The House Road Vibe Investor Presentation March 2018 | 15
3.4 | Demand • Over 120,000 households (4%) in the North West are on local authority waiting lists (source HCA figures April 2016), including 85,000 in Greater Manchester alone. Social Average Average Average Housing Social Market Local Housing • In 2016/17, around 8,000 new dwellings were built Units Rent Rent Allowance in Greater Manchester. During that year, Great Places built 300 within Greater Manchester and 625 in total. In March 2014 9,428 £83.50 £121.73 £110.83 addition in South Yorkshire 4,750 homes were built of March 2015 9,205 £87.05 £125.55 £110.64 which 100 were built by Great Places, while in Lancashire, £89.29 £125.47 £112.32 March 2016 9,095 a further 4,500 were built of which Great Places contributed close to 200. (GP figures are just for March 2017 8,853 £88.54 £125.85 £112.01 grant-funded build). All of Cube’s market sales were in January 2018 8,647 £87.74 £127.89 £111.93 Greater Manchester. Source: Great Places data • 64% of Great Places properties are let on first offer. • Our average relet time is 22 days and we have achieved year on year improvement since reporting 33 days in March 2014. “Across the region nearly 44,000 too few homes were The development built between 2011 - 2015 to Understanding the programme has been keep pace with demand” demographics affecting our designed to deliver the type Source: NHF Hometruths 2016/17 market allows the group to of properties needed and as Our tenancy turnover is 8.0%. be confident that there is identified by market research Based on current general needs strong demand for its current and our knowledge of local tenancies, the average length property portfolio. demographics. is close to 8 years. c30% of tenants have been with us over 10 years and over 50% for more than 5 years. Investor Presentation March 2018 | 16
3.5 | Tenant profile Long term trend of improving arrears performance 6.0% Pensioners claiming partial housing benefit 4% 5.0% Pensioners not claiming 4.0% housing benefit 6% 3.0% Pensioners claiming full housing benefit 8% 2.0% 1.0% Working age on full housing benefit* 19% Working age claiming partial 20% 0.0% Dec Dec Dec Dec Dec Dec housing benefit 2012 2013 2014 2015 2016 2017 Working age not claiming Current Arrears % Arrears excluding HB% housing benefit 44% * These are the tenants most at UC risk Knowing our customer profile helps to predict our Universal Credit exposure Average relet times (days) 29 27 Analysis of tenant age and arrears 25 25% 6% 20% 5% 23 4% 15% 21 3% 10% 19 2% 5% 1% 17 0% 27.1 23.9 22.1 22.2 0% 16-24 25-34 35-44 45-54 55-64 65+ 15 March 2015 March 2016 March 2017 2017/18 Q3 Proportion of tenants (LH scale) Average Arrears (RH scale) National North West Investor Presentation March 2018 | 17
3.6 | Welfare reform Number of tenants impacted by under-occupancy penalty Only % of rent from 2,000 1,800 59 Housing Benefit tenants 1,600 1,400 Housing Benefit 1,200 1,000 currently affected by 46.3% 800 Non Housing Benefit the benefit cap with 600 400 arrears of c£20k 53.6% 200 0 (as at 31st March Apr 2013 Dec 2013 Dec 2014 Dec 2015 Dec 2016 Dec 2017 2017) Number of UC claims Universal Credit arrears (as at 31 March 2017) 800 700 Universal Credit 600 500 £220k 400 Other arrears 300 £1,582k 200 100 0 Dec Dec Dec Dec 2012 2015 2016 2017 Number of UC claims Investor Presentation March 2018 | 18
4 | Development Investor Presentation March 2018 | 19
4.1 | Business Planning Multi scenario stress testing he to ensure fin lps ancial resilience Business plan and budget A+ rating confirmed A3 rating confirmed 2017/2018 people. Great homes. Great communities. Great Operating margin Assumptions Year 2 Year 3 Year 4 Year 5 Years 35% 2018/19 2019/20 2020/21 2021/22 6-30 Consumer Price Inflation (CPI) WAS 30% 2.50% 2.25% 2.00% 2.00% 2.00% Consumer Price Inflation (CPI) STRESS 5.00% 5.00% 1.50% 1.50% 1.50% 25% Building inflation WAS CPI+1.5% CPI+1.5% CPI+1.5% CPI+1.5% CPI+1.5% Building inflation STRESS CPI+5.0% CPI+5.0% CPI+5.0% CPI+5.0% CPI+1.5% 20% Major Repairs inflation WAS CPI CPI CPI CPI CPI Major Repairs inflation STRESS CPI+5.0% CPI+5.0% CPI+5.0% CPI+5.0% CPI 15% Earnings inflation WAS CPI+1.0% CPI+1.0% CPI+1.5% CPI+1.5% CPI+1.5% 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 Actual Actual Actual Actual Actual Actual Actual Actual Earnings inflation STRESS CPI+2.5% CPI+2.5% CPI+2.5% CPI+2.5% CPI+1.5% Great Places Moodys peer group Golden rule Sources: Moody’s, Issuers’ data Investor Presentation March 2018 | 20
4.2 | Development Track Record 1000 900 800 730 705 700 626 625 600 576 520 500 481 462 442 400 360 300 200 100 0 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 Units developed Investor Presentation March 2018 | 21
4.3 | A mixed development portfolio Shared ownership sales 2014/15 2015/16 2016/17 Units 50 115 193 Average 1st tranche % sold 46.8% 46.3% 46.3% Average proceeds £72k £74k £68k Total sales value £3.6m £8.5m £13.2m Profit per unit £13.3k £10.1k £6.2k Voluntary disposals 2014/15 2015/16 2016/17 Units 99 75 68 Profit per unit £21.1k £24.5k £30.4k ted Great Stone Gardens, Manchester The Firs, Salford ent of ren Outright sale Developm using a s schemes s in g is a ppraised are required to meet hou nd Mixed tenure with Affordable rent: 10 units Private rented scheme: 15 units a r N P V a pproach, a a target sale 40 ye hemes s margin Shared Ownership: 26 units Shared ownership: 15 units a re d O w nership sc hurdle rate. Sh rst Outright sales: 32 units ider the fi Development cost: £1.8m also cons . ale results Development cost: £3.8m tranche s (PRS element) (outright sale element) Gross yield: 7.59% Proceeds: £5.5m Margin: 32% Private rented scheme appraisals required to Mixed tenure development helps to diversify risk meet gross and net yield targets. Investor Presentation March 2018 | 22
5 | Financial analysis and transaction overview Investor Presentation March 2018 | 23
5.1 | Financials rnover Record tu h nt cut; wit despite re t For the year ended 31 March *2015 2016 2017 Maintained in outrigh £m £m £m £60m increases first sales and Income Statement investment tranche s ales Total turnover 89.5 103.9 109.4 in new homes Operating surplus# 30.6 33.8 34.0 Increases Surplus for the year after tax 11.3 12.4 12.7 operating in £14m surplus & surplus af investment ter tax in existing Statement of Financial Position properties Housing properties at cost 1,092.6 1,139.4 1,174.7 Depreciation (124.4) (134.6) (147.3) Investment properties 12.7 13.9 15.5 Other fixed assets 6.5 6.4 10.0 Turnover £ ‘000s % Fixed assets 987.4 1,025.1 1,052.9 Social housing lettings 84,328 77% Investments 10.2 9.9 9.2 First tranche shared ownership sales 13,168 12% Net current assets 25.0 28.4 45.8 Developments for sale 6,053 6% Total assets less current liabilities 1,022.6 1,063.4 1,107.9 Supporting people 2,307 2% Creditors due after one year 517.7 550.2 591.7 Properties owned but managed by other 1,348 1% Social housing grant 475.1 473.7 467.6 organisations Reserves 29.8 39.5 48.6 Other 2,214 2% 1,022.6 1,063.4 1,107.9 * 2015 restated after FRS102 # operating surplus includes the surpluses from the disposals of fixed assets Investor Presentation March 2018 | 24
5.2 | Financial analysis and ratios For the year ended 31 March 2013* 2014* 2015* 2016 2017 Statistics and key ratios Surplus % (Surplus for the year as % of turnover) 9.3% 10.7% 12.9% 11.9% 11.6% Interest cover (operating surplus, add back surplus/deficit on sale of property in normal course of business, add back 178% 186% 185% 212% 236% depreciation, impairment and gift aid) / (net interest payable) Interest cover (As above, but with major repair capitalisation limited to 40% of total major repair expenditure) 156% 170% 169% 202% 214% Gearing (Total borrowings less cash at bank and in hand)/ (Housing properties at cost less properties under construction) 41.5% 40.5% 44.0% 44.0% 43.1% Social Housing Letting interest cover (Surplus on social housing lettings / net interest paid (in cash flow statement) 1.6x 1.1x 1.3x 1.3x 1.2x Operating Margin before interest % (Operating surplus / turnover excluding grant amortisation) 28.8 30.0 34.1 28.9 30.0 Recurrent cash interest cover (Operating surplus plus depreciation and impairment / net interest in cash flow statement) 2.3x 1.7x 1.8x 2.1x 2.0x Debt to revenue (Loans less fees plus finance leases / turnover) 4.8x 4.8x 5.0x 5.2x 4.8x Assets under management 16,498 16,785 17,515 18,409 18,908 Housing assets £m £971.5 £1,003.2 £1,092.6 £1,139.4 £1,174.7 Net capital expenditure % (Movement in Housing properties at costs / turnover excluding grant amortisation) 39.9% 45.9% 45.8% 41.4% 24.3% Source: GPHG statutory accounts and Moody’s * Restated following FRS102 Investor Presentation March 2018 | 25
5.3 | Moody’s and Fitch ratings Moody’s ratings Fitch ratings AA3 A1 AA- A2 A3 A+ Baa1 Baa2 Oct May Nov Jan Dec July Feb Sep Dec Oct Apr May Oct Nov July July 2012 2013 2013 2015 2015 2016 2017 2017 2017 2012 2013 2014 2014 2015 2016 2017 Credit rating Baseline Credit Assessment Despite sovereign and sector downgrades, Great Places has improved its Moody’s baseline credit assessment. Investor Presentation March 2018 | 26
5.4 | Sector scorecard Great Places Business health Development Family Group Operating margin (%) Operating margin SHL (%) EBITDA MRI (%) Development (No.) Development (% of stock) Gearing (%) Sector median 31.64 227.96 30.31 41.60 1.10 40.00 28.60 28.17 35.20 31.56 141.94 185.00 625.00 223.00 3.80 1.80 52.40 42.16 Operating efficiencies Headline Social Housing cost per unit (£) Rent collected (%) Overheads as % of adjusted turnover 3,315.00 99.71 12.30 3,066.00 3,200.00 100.70 99.71 7.50 13.30 Outcome delivery Asset management Customer satisfaction (%) Investment: communities Investment: housing ROCE (%) Repairs ratio Occupancy rate (%) 86.60 0.68 4.00 99.50 0.69 0.01 86.10 84.90 0.06 0.02 1.06 0.77 3.10 3.80 0.42 0.72 99.57 99.25 Source: Extracted directly from the Sector scorecard pilot outcomes Our Family Group: (21 plus Great Places: Accent, Accord, Chevin, Cobalt, EMH, Equity, ISOS, Johnnie Johnson, Irwell Valley, Leeds Federated, Longhurst, Mosscare, Muir, Nottingham Community, Orbit, Regenda, Riverside, South Yorkshire, Stonewater, Symphony, Yorkshire) Investor Presentation March 2018 | 27
5.5 | Regulator of Social Housing (RSH) Unit costs Entity Social Housing Cost Management Service Charge Maintenance Major Repairs Other Social CPU (£k) CPU (£k) CPU (£k) CPU (£k) CPU (£k) Housing Costs CPU (£k) Great Places HA 3.07 1.02 0.35 0.56 0.85 0.28 Sector Level Data Upper Quartile 4.33 1.15 0.60 1.11 0.96 0.51 Median 3.30 0.94 0.37 0.93 0.68 0.24 Lower Quartile 2.93 0.74 0.24 0.78 0.49 0.10 Quartile 2nd 3rd 2nd Best 3rd 3rd North West Median 3.34 0.95 0.35 0.94 0.78 0.32 Position compared to NW Median Better Worse Same Better Worse Worse ey ks are a k Major wor ces Supported H ousing is a r io r it y f o r Great Pla key cost driv er; having a h p e e d t o im proving th proportion w igh lin k ithin our a li t y o f o ur homes stock should qu make us comparative ly more expensive Investor Presentation March 2018 | 28
5.6 | Treasury strategy As at 31st March 2017 Debt repayment profile (excluding bond) Maturity £’000 The Treasury Strategy (July 2017) specifies a minimum of 75% fixed rate debt AND a £50m Within one year 4,817 minimum £20m cash held. Between one and two years 9,929 £40m Between two and five years 30,357 Fixed and hedged borrowings £30m After five years 499,617 is split: TOTAL 544,720 Bond £20m Fixed including cancellable 470,402 43% (86%) £10m Embedded Variable 74,318 (14%) 30% £0 2018 2026 2036 2047 Free standing derivative Own name Bond issue Post 2007 facilities 201,676 310,117 27% Other legacy debt 32,927 Hedging maturity profile £30m As at 31 December 2017 £25m £632m Total facilities £20m £527m Total facilities drawn £15m £105m Total available (includes £55m of revolving facility) £10m The tap issue including the retained element is £5m expected to cover the funding requirement of the group for at least 4 years. £0 2019 2026 2036 2046 Investor Presentation March 2018 | 29
5.7 | Valuation and security for the bond Current and proposed bond stock 1 - 50 Lancaster 51 – 250 251 - 1,200 Ribble Valley Bradford Wyre Pendle Blackpool Preston Fylde Burnley Hyndburn South Ribble Rossendale Blackburn Chorley Rochdale Bolton Bury Oldham Wigan Salford Tameside Current and proposed St Helens Manchester bond stock Trafford Sheffield Rotherham Stockport High Peak Warrington General Needs 3,856 Chesterfield Shared Ownership Cheshire East Cheshire West 340 Supported, older people and agency managed 725 Stoke Investor Presentation March 2018 | 30
5.8 | Valuation and security Total No. of Market value No. of Existing Loan Nil Current Unit number of units subject to units use social supportable value loan loan Current Current units (MV-ST) tenancy (EUV-SH) housing (£m) units (£m) value nominal amount security valuation (£m) value (£m) (£000s) £200m £241.5m Proposed bond security and valuation table Current bond 4,140 3,084 £220.71 911 £52.06 £241.5 145 £201.6 £58.3 Currently redesignating stock with a loan Redesignating 781 690 £46.90 88 £3.93 £44.5 3 £57.0 supportable value of almost: £45m Total 4,921 3,774 £267.62 999 £55.99 £286.0 148 £201.6 £58.1 In the unlikely event that property securing all the bond is not in place at Total security and valuation table as at 31 December 2017 closing, cash will be placed in the sinking Refinanced debt 6,585 2,697 £199.58 3,726 £180.17 £341.6 162 £242.3 £53.2 fund. It is anticipated that any cash will be (2007 £315m facility) replaced by property within no more than Bond 6 months. 4,140 3,084 £220.71 911 £52.06 £241.5 145 £201.6 £60.5 Sub-total 10,725 5,781 £420.29 4,637 £232.23 £583.2 307 £443.9 £56.0 (with security trustee) Other debt 3,147 1,022 £54.18 2,080 £106.29 £132.4 45 £80.00 £42.7 Unencumbered properties 1,869 1,553 £35.30 83 £3.81 £90.1 224 £54.8 TOTAL 15,741 8,365 £510.31 6,800 £342.33 £805.4 576 £524.0 £53.9 Investor Presentation March 2018 | 31
5.9 | Transaction structure Issuer: Great Places Housing Group Limited Borrower: Great Places Housing Association Rating: A3 Moody’s, A+ Fitch Bondholders Tap Amount: £75m with £70m retained Regulatory judgement: G1 / V1 Maturity date: 22 October 2042 Security: Social housing property Great Places Great Places Housing Housing Group Covenants: Asset cover ratios: 1.05x EUV-SH, Association Limited Bond Trustee 1.15x MV-ST (Borrower) (Issuer) Use of proceeds: General corporate purposes, including funding the development programme Bookrunner: Santander GCB Security Trustee Security Cash flows n h is t a p t ransactio T e b r in g t h e total siz wil l t h e e x isting bond of 5m up to £34 retained) (inc. £70m Investor Presentation March 2018 | 32
5.10 | Find out more Great Places values its ongoing relationships with all of its stakeholders. Find out more at the dedicated investor section of our website. Performance Update For the period covering 1 October 2017 to 31 December 2017 Great homes. Great communities. Great people. Perform Update ance For the 1 July 20period covering 17 to 30 Septemb Great hom es. Great er 20 communiti 17 es. Great people. ance Perfortm Updaerieod coveringe 2017 p n For the 2017 to 30 Ju 1 April at people . es. Gre muniti at com mes. Gre Great ho Investor Presentation March 2018 | 33
6 | Conclusion • We own or manage over 19,000 homes across the North West and Yorkshire • Good mix of properties by type and geography • High demand across the entire property portfolio • Impact of welfare reform has been well managed and mitigated • Clear and uncomplicated organisational structure • Strengthened governance structure, and experienced board • Experienced executive team • Strong development track record and good portfolio mix • Increasingly financially robust • Modest exposure to property sales • Record turnover achieved in 2017 • Our most recent stability test has confirmed G1/V1 status • Benchmarked strongly against our peers Our refreshed three year Corporate Plan will be in place for April 2018 and will set out our short and medium term plans and long term ambitions. Investor Presentation March 2018 | 34
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