GOLISANO GIFT RUTH BENJAMIN - 32 Years of Dedicated Service | Page 6 - Heritage Christian Services

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GOLISANO GIFT RUTH BENJAMIN - 32 Years of Dedicated Service | Page 6 - Heritage Christian Services
GOLISANO GIFT
How Gifts Transform Quality of Life | Page 3

                                           RUTH BENJAMIN
                                32 Years of Dedicated Service | Page 6

                             EMPLOYEE RECOGNITION
                          Relaunching Employee Recognition | Page 9
GOLISANO GIFT RUTH BENJAMIN - 32 Years of Dedicated Service | Page 6 - Heritage Christian Services
A LETTER FROM THE PRESIDENT                                                         ABOUT US                                                       GOLISANO FOUNDATION
                                                                                        SPIRIT is a bi-annual publication of Heritage Christian
                                                                                        Services.                                                      FUNDS HOME RENOVATIONS
                                                                                        At Heritage Christian Services, people come first.             Tom Golisano and the Golisano Foundation have long sponsored            entities, defines successful aging-in-place as the ability to live in
                                                                                        Heritage Christian Services, established in 1984, strives to   initiatives in the Finger Lakes, western New York and southwest         one’s home safely, independently, and comfortably, regardless
                                                                                        advance an inclusive and equitable community. Our more         Florida regions to help adults with unique needs, including             of age or ability level. Since over half of the people in the
                                                                                        than 3,000 employees look beyond the traditional to provide
                                                                                        services that ensure meaningful and diverse experiences.       sponsoring the Special Olympics. His long history of patronage          Heritage Christian Services residential program are over the age
                                                                                        Based in western New York, with concentrations in the          towards Heritage Christian Services has allowed us to transform         of 50, physical accessibility is very important to our aging-in-
                                                                                        Rochester and Buffalo Niagara regions, we’re innovating
    Gracious Friends,                                                                   and expanding as the needs of our community grow.
                                                                                                                                                       our services over the years to meet the changing needs of the           place strategy.
                                                                                        We serve our community with programs that promote
                                                                                                                                                       people in our locations.
                                                                                                                                                                                                                               Our newly renovated homes will feature more first-floor services
    As we enter the warm months, we’re thankful for the gifts that we receive           housing options — and the support within them — along
                                                                                        with programs that create relevant employment and                                                                                      including laundry rooms and common areas, allowing people to
    every day. The sun and the rain have transformed our landscapes, giving us
                                                                                        day habilitation; establish high-quality child care; set the                                                                           access what they need quicker and reducing the risk of injury that
    fields of green.                                                                    standard for statewide workforce education; ensure robust                                                                              can result from using stairs. Hallways will be widened to allow
                                                                                        health and wellness; and embrace self-empowerment.
    Similarly, we are using the monetary gifts provided to us from generous                                                                                                                                                    for people who use walkers and wheelchairs to get through,
    donors to transform the direct support landscape and the aging experience           Heritage Christian Services’ commitment to equity                                                                                      support railings will be added to bathrooms, and ground-floor
    of the people we support.                                                           and justice. We believe that people are entitled to dignity,                                                                           patios will be built for people to enjoy the outdoors.
                                                                                        respect, equity and justice. We champion a society that        The Golisano Foundation continues to stand with our industry
    Funding from the Golisano Foundation and the Mother Cabrini Health                  removes barriers. We reject racism and discrimination of                                                                               With these renovations, we are also hoping to “right-size”
                                                                                        any kind. We protest systemic and political inequities that
                                                                                                                                                       and agency. They will be awarding Heritage Christian Services
    Foundation, in addition to many other donors, will allow us to perform                                                                             funding over the next three years towards home renovations,             homes, allowing us to provide services tailored to each person’s
                                                                                        marginalize people, recognizing that there is a history of
    renovations on several of our existing homes, which will make them more             structural racism in the United States. We will continue to    allowing us to create settings that can continue to support             individual needs. The gift from the Golisano Foundation
    physically and holistically accessible for the people who live there. These         learn and change to achieve justice. We know that strength     people as their needs change.                                           ensures that we can continue our legacy of personalized,
                                                                                        comes from unity.                                                                                                                      optimized care in our locations. Without the kindness of B.
    renovations will widen hallways for people who require mobility aids,
    add and ensure there are gathering spaces to make socializing easier, and           Visit HeritageChristianServices.org                            At Heritage Christian Services, we take many factors into account       Thomas Golisano and his foundation, along with the many
    concentrate services on the first floor of the home to enrich the quality of                                                                       when making homes more accessible, including aging-in-place.            other believers in our mission, this kind of work might not be
    life. They will also allow us to right-size some homes in order to provide more                                                                    The Center for Disease Control, along with other healthcare             possible. For that, we are eternally grateful. †
    personalized services.

    The gifts we receive go directly towards supporting the people we serve                                                                            THE POSITIVE EFFECTS OF RENOVATIONS
    and our hard-working employees. Last year, we used some of our many
    donations to provide increased wages for our staff. This year, we continue            A Second Thought Resale Shop • Springdale Farm and
                                                                                                                                                       AT 1305 STATE RD
    to use these gifts as we look to recruit more staff, provide more success               Balcony Point • Eleversity • Employment Alliance                                            The renovations that have              for the people who live there.
    coaching and promote employee retention.                                             • Expressive Beginnings Child Care • Heritage Christian                                        already been completed at 1305
                                                                                        Stables • Ferncliff Apartments • Pieters Family Life Center
                                                                                                                                                                                        State Road in Webster offer a          “It used to be difficult to regulate temperatures on both floors,”
    The cycle of giving makes Heritage Christian Services a better agency. We                  • Heritage Gardens • International Ministries                                                                                   Clark said. “Now, we only need to worry about one thermostat.”
                                                                                                     • Heritage Hollow Retreat Center                                                   great window into the benefits of
    are excited to lead the charge for better services for our staff and the people                                                                                                     right-sizing homes and ensuring
    they support.                                                                                                                                                                                                              The renovations also allowed for the expansion of important
                                                                                                                                                                                        that the people living in them         rooms in the house that were previously unable to accommodate
    Stay faithful and stay well. †                                                                                                                                                      can successfully age-in-place.         someone using a wheelchair. As these women age, the rooms
                                                                                                                                                       1305 State Road currently supports six women on one floor,              will be set up to be accessible for all people.
    Sincerely,                                                                          When you see this icon, it means there’s a video at            which has made life significantly better for them. For Jennifer         The outdoor living space has been converted into a patio
                                                                                        HeritageChristianServices.org/Newsletter                       Clark, residence manager, and the rest of her staff, it’s also easier   accessible from both the kitchen and the back door, meaning
                                                                                                                                                       to support them.                                                        anyone regardless of physical ability can use it. Before, it was
    Marisa Geitner
    President and C.E.O.                                                                                                                               “It’s easier to support six women on one floor, staffing wise,          an elevated deck that would make it difficult for people with
                                                                                        CORPORATE OFFICE                       REGIONAL OFFICE         rather than on multiple floors,” she said. “We don’t need to split      physical aids to access the backyard.
                                                                                        275 Kenneth Drive                      130 John Muir Drive
                 “AS EACH HAS RECEIVED A GIFT,                                          Suite 100                                          Suite 106
                                                                                                                                                       up now.”                                                                Renovations like this make life simpler and safer for the people
                 USE IT TO SERVE ONE ANOTHER,                                           Rochester, NY 14623                     Amherst, NY 14228
                                                                                                                                                       Before renovations, the women living on the second floor of             who live in the homes and the staff who support them, and the
                     AS GOOD STEWARDS OF                                                T: (585) 340-2000                         T: (716) 743-2020
                                                                                                                                                       the home had to go all the way down to the basement to do               agency is seeking to do this with multiple homes in the coming
                     GOD’S VARIED GRACE.”                                               TDD: (800) 662-1220
                                                                                                                                                       and eventually collect their laundry. Now, they just need to walk       years. Newly renovated homes will foster a healthy sense of
                                       — Peter 4:10                                                                                                    down the hall, a much safer and easier trip.                            community, and ensure that people will be able to age-in-place
                                                                                                                                                                                                                               comfortably and with dignity. †
    Images on front cover: (Top) Ann Costello and Tom Golisano.                                                                                        One of the other benefits of concentrating the home on one
    (Bottom, left to right) Carol Donahue, Sarah Bojanowski, Carlos Baez, Naomi Hooks                       A Compass Agency
    and William Glenn
                                                                                                                                                       floor is the ease of regulating temperatures to optimize comfort

2          SPIRIT NEWSLETTER                                                                                                                                                                                                                                          SPRING / SUMMER 2022             3
GOLISANO GIFT RUTH BENJAMIN - 32 Years of Dedicated Service | Page 6 - Heritage Christian Services
FEATURES                                                                                                                                       GIFTS OF SUPPORT
                                                                                                                                                               Thanks to the generosity of our partners and donors, people touched by HCS have the opportunity to learn
                                 DONOR SPOTLIGHT:                                                                                                              and grow and to be respected for their individual gifts and strengths. Thank you for making a difference.

                                 MOTHER CABRINI FOUNDATION
                               Mother Cabrini was the first American saint and focused on providing for the most vulnerable in the                 A RECORD
                               community. She helped New York’s youth, the poor and the under-served. Today, the Mother Cabrini
                               Health Foundation continues her legacy. As a foundation, they work to tangibly improve the lives of
                                                                                                                                                   FUNDRAISING YEAR
                                                                                                                                                   Heritage Christian Services Foundation celebrates a historical
    hundreds of thousands of New Yorkers in need. They’ve recently awarded two grants to Heritage Christian Services. One, awarded                 milestone of raising a total of $3.2 million dollars in 2021, a nearly
    in 2020, supported an addition to a home. This renovation added bedrooms, widened hallways to make them wheelchair accessible,                 80% increase over 2020. “We are incredibly grateful for the              Heritage Christian Services has received a grant from
    and added railings and accessible tubs in bathrooms. We want to ensure that people are supported in every part of the house.                   tremendous support over the past year! The gifts we received             the Peter & Elizabeth Tower Foundation to develop
    Another grant, which was awarded in 2021, supports the construction of a new, fully accessible house that will become home to six              will have an incredible impact in so many people’s lives,” shared        transition workshops for youth with disabilities who face
    people. These renovations are the key to providing quality lifelong care, so people have the choice to age in place as their needs             executive director of the Foundation, Mark Zawacki. †                    employment barriers in the Greater Buffalo-Niagara region.
    change with dignity and grace. †                                                                                                                                                                                        These educational workshops, hosted by Heritage Christian
                                                                                                                                                                                                                            Services’ Employment Alliance and Eleversity divisions,

    VOLUNTEER SPOTLIGHT: HERITAGE STABLES VOLUNTEERS                                                                                               HERITAGE CHRISTIAN                                                       will focus on transition topics such as career exploration,

                                                             Every Thursday morning, Heritage Christian Stables welcomes a group of                SERVICE FOUNDATION                                                       how to become ready for employment, transportation and
                                                                                                                                                                                                                            navigating benefits.
                                                             dedicated volunteers. No matter the weather, they do a multitude of tasks such        SUPPORTS AGENCY
                                                                                                                                                   PRIORITIES
                                                             as cleaning paddocks and stalls, helping with feeding, cleaning tack and doing
                                                             anything that needs to be done around the barn.
                                                                                                                                                   Thanks to the many thoughtful donations made throughout
                                                             They have become a little community, doing the important work of caring               the 2021, Heritage Christian Services Foundation was able to
                                                             for the horses used in our therapeutic riding program. Building meaningful            grant $600,000 to Heritage Christian Services to support the
                                                             relationships not only with one another and the horses, but also with the                                                                                      The ESL Charitable Foundation has awarded a grant to
                                                                                                                                                   following priorities:                                                    support ERN-Rochester and the work of its success coaches.
                                                             instructors, staff and the riders many of the volunteers work alongside.
                                                                                                                                                                                                                            The funds will support efforts to address issues such as
                                                                                                                                                       •C
                                                                                                                                                         ompensating direct support staff, making it possible to
                                                             Some of the group has been volunteering for many years, while others just                                                                                      emergency car repairs, bus passes, emergency health care
                                                                                                                                                        reward and retain those employees who make a difference
                                                             began recently. They are from all walks and stages of life, and welcome                                                                                        and other burdens employees face that require immediate
                                                                                                                                                        in people’s lives every day.
                                                             newcomers with open arms and hearts to share their experience and friendship.                                                                                  attention to maintain their stability.
                                                                                                                                                       •U
                                                                                                                                                         pgrading and modernizing Heritage Christian
    Volunteers shared that they find doing barn chores and being around the horses therapeutic, and they look forward to coming each                    neighborhood homes to ensure that people who live
    week. Lively conversations and laughter can always be heard while this group works. Through their volunteering, they have created                   there have the opportunity to age in place, maintain their
    friendships, stayed physically active and appreciated being outside and around the horses.                                                          quality of life and receive end-of-life care. †
    We are very grateful for our wonderful Thursday morning volunteers who have chosen to give their time to Heritage Christian Stables.
                                                                                                                                                    Planned Giving                                                          A grant award made possible by the Gonsenhauser Family
    The stables continue to grow thanks to the effort of our volunteers, and soon we will even begin to sponsor a veteran’s riding program
    with Compeer. If you would like to apply for a volunteer role at the Stables, reach out to us via email at info@heritagechristianstables.org                                                                            Fund of the Rochester Area Community Foundation will
    or complete our online application at heritagechristianstables.org. †                                                                                                                                                   provide crucial resources to support animal-related care
                                                                                                                                                                                                                            expenses for Springdale Farm.

             THE POWER OF WHY                                                                                                                                                                                               Heritage Christian Services is the recipient of funding from
                                                                                                                                                                                                                            the J.M. McDonald Foundation, which will help us with
    This past fall, Heritage Christian Services and Phil and Melinda Andolina hosted the Power of Why, a 30-minute program on 13WHAM-                                                                                       renovations to our home on Ballantyne Road.
    TV Rochester and Facebook. The program featured leaders and community supporters sharing their reasons why they choose to
    support Heritage Christian, which touched on many aspects of our mission and services. The virtual event raised over $179,000                                                                                           The Joseph and Irene Skalny Charitable Trust has awarded
                                                                                                                                                     MAKE A GIFT TO SUPPORT THE HERITAGE
    through the generosity of families, friends and community supporters. If you missed the program, you can watch it on YouTube.com/                                                                                       a grant to Heritage Christian Services to assist with renovations
                                                                                                                                                       CHRISTIAN SERVICES FOUNDATION.
    HeritageChristian1 (or https://youtu.be/a3SAOgfn-CQ). †                                                                                                                                                                 to homes.
                                                                                                                                                     There are many ways to support Heritage Christian Services.
    Special thanks to our sponsors:                                                                                                                    Planned giving allows you to make a gift that costs nothing
                                                                                                                                                       during your lifetime, and leaves your cash flow and current          The Ralph G. and Wilma J. Maibaum Foundation will be
                                                                                                                                                     financial planning unchanged. With thoughtful planning, you            awarding funding to Heritage Christian Services to assist the
                                                                                                                                                     can make a gift through arrangements like your will or trust, a        organization as we seek to renovate homes for successful
                                                                                                                                                                  retirement plan, real estate and more.
                                                                                                                                                                                                                            aging-in-place resources. †
                                                                                                                                                     Learn more at HeritageChristianServices.plannedgiving.org

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GOLISANO GIFT RUTH BENJAMIN - 32 Years of Dedicated Service | Page 6 - Heritage Christian Services
AWARDS AND RECOGNITION
                                                                          AWARD WINNERS
                           Ruth Benjamin To Retire After 32               Heritage Christian Services was pleased to present the following
                           Years of Service                               awards to both our hardworking staff and passionate community
                                                                          supporters for their outstanding contributions to our mission.
                            After 32 years of dedicated service as                                                                           HERITAGE CHRISTIAN SERVICES                                          KATHY MCCARTHY HONORED BY THE
                            our director of health and research, Ruth     CONGRATULATIONS TO THE WINNERS                                     HONORED AT BUFFALO BUSINESS                                          ROCHESTER BUSINESS JOURNAL
                            Benjamin will retire in August. Ruth leaves   OF OUR STAFF AWARDS!                                               FIRST IDEA AWARDS                                                                           Kathy McCarthy received a Healthcare
    behind a legacy of innovation and dedication to health care. A                                                                                                                                                                       Hero Award in the Special Needs
                                                                                                                                             Buffalo Business First recognized Heritage Christian Services for
    lifelong learner, Ruth has earned certifications in developmental                                                                                                                                                                    Advocate category from the Rochester
                                                                                       The 2021 Amy Marie Tessoni Award went to              being a champion of Inclusion, Diversity, Equity and Awareness
    disabilities and gerontology, and even traveled to England to                                                                                                                                                                        Business Journal for her work guiding
                                                                                       Anna Adams, day habilitation manager.                 at the IDEA Awards. We believe that all people are entitled to
    learn about unique diagnoses for people receiving services at                                                                                                                                                                        the Heritage Christian Services residential
                                                                                                                                             dignity, respect, equity and justice, and we are committed to
    Heritage Christian Services.                                                                                                                                                                                                         team. Kathy serves as our residential
                                                                                                                                             promoting diversity in our workforce and care settings.
                                                                          The Anne Wolf Memorial Award was presented                                                                                                                     director for the Finger Lakes.
    Ruth plans to stay busy in retirement, and will be joining the
                                                                          to Carrie Hallock, fiscal intermediary assistant.
    regional Certified Developmental Disability Nurses board.

                                                                                                                                                                                                                  REBECCA MACK WINS BUFFALO
                                                                                       The Eunice Hanson Excellence in Nursing Award                                                                              BUSINESS FIRST 30 UNDER 30 AWARD
                           Sara Taylor Earns NYS Office of                             was given to Amelia Hebing, registered nurse.
                                                                                                                                                                                                                                         Congratulations to Rebecca Mack,
                           Mental Health Equity Award
                                                                                                                                                                                                                                         director of customized support, for being
                         Sara Taylor, who serves Eleversity as a          The 2021 Jobina Bruinsma Memorial Award                                                                                                                        named to Business First’s 30 Under 30 for
                         community liaison and training specialist,       winner was Katrecia Dellaporta, residence                          DREW AND RILEY HOSELTON HONORED                                                             2022. She is responsible for managing
                                                                                                                                                                                                                                         a team of more than 400 employees,
                         continues to be awarded for the work             manager.                                                           WITH NATIONAL PHILANTHROPY DAY                                                              a team that has doubled in size under
    she is doing for mental health awareness. She was recently                                                                               MULTI-GENERATIONAL AWARD                                                                    her leadership. The western New York
    presented with a 2022 Office of Health - Behavior Health Equity
                                                                                       The 2021 Paul W. Hanson Excellence Award was          The Hoselton family received the Multi-Generational Award                                   Heritage Christian Services community
    Journey Award in recognition of her efforts to reduce disparities
                                                                                       given to Rachele Gugliuzza, associate director of     from the Association of Fundraising Professionals Genesee Valley     services team will be on track to support more than 500 families
    for underserved populations.
                                                                                       program development in day habitation.                Chapter. The Hoseltons have been offering their philanthropy         before the end of 2022, enriching people’s lives. †
                                                                                                                                             since the 1920s through their corporate and personal giving.
                                                                                                                                             Drew Hoselton has served the Heritage Christian Foundation
                           Patricia Larrabee Named RBJ ICON               The inaugural VK Tarneja Empathy Award was                         board since 2015.
                                                                          presented to Adam Datthyn, direct support
                          Congratulations to 2021 RBJ’s ICON              professional.
                          honoree Patricia Larrabee, founder and
                          CEO of Rochester Clinical Research.             CONGRATULATIONS ALSO GO TO                                         PLEASE WELCOME OUR NEW BOARD MEMBERS
                          The ICON Honors are given to business           THE WINNERS OF OUR COMMUNITY
    leaders in Rochester to recognize their outstanding leadership
    and successes, both within and outside of their chosen
                                                                          AWARDS, FOR THEIR DEDICATION TO
    field. Larrabee has been a member of the Heritage Christian
                                                                          OUR AGENCY.
                                                                                                                                             Jim Goetz                                     Cindy Voelker                                 Patricia Feola
    Foundation board since 2020. †                                                                                                           FOUNDATION BOARD                              AGENCY BOARD                                  AGENCY BOARD
                                                                                       The 2021 Carol & Ernie Forth Community
                                                                                       Service Award was given to John Osberg,               Jim Goetz has been in the investment          Cindy Voelker is skilled in nonprofit orga-   Patricia Feola recently retired as Director
                                                                                       Owner of Power of OZmosis Consulting.                 services industry since 1997, and holds       nizations, addiction recovery, strategic      of Ambulatory Nursing after working at
                                                                                                                                             the Certified Investment Management           planning, program development, and            URMC for 44 years. She served on the
                                                                                                                                             Analyst® (CIMA®) designation from             mental health. She was selected in June       Medical Center Quality Board as well
                                                                          The 2021 Community Partner Award was                               the Wharton School at the University          2021 by Buffalo Business First as one of      as several leadership committees. Her
                                                                          given to the Rochester Monroe Anti-                                of Pennsylvania and an Accredited             its 2021 Power Professional Women in the      son currently receives services though
                                                                          Poverty Initiative.                                                Retirement Plan Consultant (ARPC)             community.                                    Heritage Christian. †
                                                                                                                                             designation from the Society of
                                                                                                                                             Professional Asset Managers and
                                                                                       The 2021 Gail Otto Community Service Award
                                                                                                                                             Record-Keepers.
                                                                                       went to Gavin Neville. †

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GOLISANO GIFT RUTH BENJAMIN - 32 Years of Dedicated Service | Page 6 - Heritage Christian Services
HERITAGE HAPPENINGS
    EVENT CALENDAR                                                                                                                                                                                                                       Dan Ross Promoted to Vice
                                                                                                                                                                                                                                         President Position
    Heritage Christian Services Foundation is launching a compli-                                                                                                                                                                        Dan Ross will be bringing his skillset
    mentary webinar series beginning this fall. Topics will include:                                                                                                                                                                     and knowledge to his important
        • leadership talks                                             INTERNSHIPS AND CAREER SUPPORT                                                                                                                                    new role on the Heritage Christian
        • staying connected through technology                         OPPORTUNITIES                                                           RECOGNITION, REWARDS AND                                                                  Services leadership team.
        • mindfulness                                                  The HCS Employment Alliance continues to see success
                                                                                                                                               ENGAGEMENT ARE PRIORITIES
        • supporting your loved one                                                                                                            Our strategic focus at Heritage Christian Services starts with       We are excited to welcome Dan Ross to the Heritage Christian
                                                                       in providing students of all abilities with opportunities to                                                                                 Services leadership team as our new vice president of
        • HCS programs and more!                                       experience work in their desired field. As schools and colleges         People and Culture. People are at the very foundation of our
                                                                                                                                               work, and our employees are the backbone of our mission.             corporate compliance and risk management.
    To ensure you’re on our list to receive webinar invitations,       release their students for break, many will be looking for
    email info@heritagechristianservices.org.                          internship and employment opportunities to complement their                                                                                  He holds an MBA in Business Administration from St. John
                                                                                                                                               From past surveys, we learned that employees were interested
    Learn more at HeritageChristianServices.org/events.                studies. Whether you are a young professional seeking a new                                                                                  Fisher College, where he also earned his bachelor’s degree
                                                                                                                                               in more frequent and detailed corporate communications.
                                                                       opportunity or an employer looking for a young professional to                                                                               in accounting and finance. Before his promotion, Ross served
                                                                                                                                               In addition, we heard from employees that they like feeling
    Friday, June 24                                                    join your team, reach out to info@hcsemploymentalliance.org                                                                                  HCS as a corporate controller. Ross has overseen numerous
                                                                                                                                               recognized for the work that they do.
    Heritage Christian Services Anniversary Celebration                for more information on how the HCS Employment Alliance can                                                                                  developments in the finance department that have helped
    hosted on Heritage Christian Services Facebook                     help you reach your professional goals. †                               We’ll be launching a new comprehensive employee recognition          our staff, including expanding employee benefit offerings
                                                                                                                                               and reward program in 2022, which will include the ability           and modernizing the agency’s payroll system.
    Thursdays, July 21, July 28 & Aug. 4                               SUCCESS COACHING SHOWING                                                for supervisors to recognize their staff members in a timely,
                                                                                                                                                                                                                    Ross’ passion for his work and his character both make him an
    Women of Color Summit                                              TRENDS IN RETENTION                                                     personalized and tangible way. If you wish to recognize somebody
                                                                                                                                                                                                                    excellent fit for the new role.
    virtually hosted on Zoom                                                                                                                   now, you can go to HeritageChristianServices.org/highfive. †
                                                                                          ERN Success Coaches Amethyst Powers,
                                                                                          Chanel Terrell, and Marcus Elliott
    Monday, Aug. 1                                                                                                                                                       AFTERSCHOOL
    Heritage Christian Services Golf Classic                                              Our mission at Heritage Christian Services,                                    RESPITE LAUNCHES IN                        Business Intelligence and
    Monroe Golf Club in Pittsford                                                         in addition to providing the best resources                                    WNY                                        Analytics Department Formed
                                                                                          for the people who use our services, is to                                                                                at HCS
    Saturday, Sept. 10                                                                                                                                                   Heritage Christian Services has
                                                                                          provide a place where our employees feel                                                                                  Laura Ryan is heading up the new
    Heritage Hero Run + Stroll + Roll                                                                                                                                    expanded respite services in the
                                                                                          valued and have opportunities to succeed. To                                                                              Business Intelligence and Analytics
    Seabreeze Amusement Park in Rochester                                                                                                                                Buffalo-Niagara region with the
                                                                                          advance this goal, Heritage Christian Services                                                                            Department.
                                                                                                                                                                         opening of Afterschool Adventures,
                                                                                          continues to offer success coaching that all
    Saturday, Sept. 17                                                                                                                                                   which will grow to eventually support      Heritage Christian Services is excited to announce the
                                                                                          staff members can take advantage of.
    Heritage Hero Run + Stroll + Roll                                                                                                                                    up to 10 students a day from 2 – 6 p.m.    formation of the Business Intelligence and Analytics
    Beaver Island State Park on Grand Island                                              Success coaches have helped our staff                                          on weekdays. If you know someone           department. The department is headed up by Laura Ryan,
                                                                                          with professional and personal barriers to                                     who is interested in supporting the        business analytics and strategy advisor to the president.
    Thursday, Oct. 13                                                                     employment, including providing safe housing,                                  program as a respite staff, please refer
    Many Hands, Many Hearts Award Celebration                                             child care solutions and access to courses and                                 them to DirectSupport.org. †               As our agency focuses in on data-informed decisions, the
    hosted on Heritage Christian Services Facebook                                        certifications that give them the skills they need                                                                        Business Intelligence and Analytics (BIAA) Team is building
                                                                                          in our field or the field they wish to enter.                                                                             out a structure to support these efforts. Our vision for the
    Thursday, Dec. 15                                                                                                                                                                                               team is to serve operations and administration by creating
    RPO Gala Holiday Pops                                              By the end of 2021, we reported a 93.4% retention rate among                                                                                 tools that transform the organization’s data into actionable
    Eastman Theatre in Rochester                                       staff who took advantage of our success coaches, demonstrating                                                                               formats. This will strengthen our decision-making process,
                                                                       the program’s success. †                                                                                                                     and allow us to be anticipatory rather than reactionary. †

                         32nd Annual Golf Classic – August 1
                                                          Join us at the Heritage Christian Services 32nd Annual Golf Classic on the
                                                   beautiful grounds of Monroe Golf Club in Pittsford. This premier tournament has a
                                                                                                                                                          Send a high five!
                                                    morning and afternoon shotgun start available on a first-come, first-served basis.
                                                                                                                                                   Heritage Christian Services staff members recognize
                                                                                                                                                     our co-workers by sending them a High Five at
                                                                            An outdoor cocktail reception with heavy hors d’oeuvres,
                                                                                                                                                          HeritageHighFive.org, and you can too.
                                                                   brief remarks, awards and more will follow the completion of play.
                                                                                                                                                   Head over to HeritageChristianServices.org/highfive
                                                                                 Register at HeritageChristianServices.org/golf                                to recognize a staff member.

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GOLISANO GIFT RUTH BENJAMIN - 32 Years of Dedicated Service | Page 6 - Heritage Christian Services
MEMORIALS & HONORARIUMS
     Often people will make a donation in memory of a loved one                                  In Memory of                       In Memory of                   HONORARIUMS                        In Honor of Laura DeLong          In Honor of Lisa Maslyn        In Honor of Anne Scoppa
     who has passed away. The agency sends the bereaved family                                   Ricky Metherell                    Timothy Pietraszewski                                             Mark Thiel                        James Maslyn                   Marie Anne Paige               Ward Donahue
                                                                                                 Ralph and Anna Metherell           Arthur and Rosemary            In Honor of                                                                                                                        Former agency board member Ward
     a note of sympathy and informs them of the gift, without                                                                       Pietraszewski                  Melinda and Phil Andolina          In Honor of Amanda DiCarlo        In Honor of Sarah Masterson    In Honor of Kevin Simmons
     disclosing the amount. People also mark joyous occasions                                    In Memory of                                                      Don and Mary Alhart                Dawn DiCarlo                      Ginger Guyer                   Tom and Elizabeth Simmons      Donahue passed away on January 9. Those
                                                                                                 Mary Ann Miller                    In Memory of Jeremy Ragan      Debra Salmon                                                                                                                       blessed to know him will always remember
     - like birthdays, anniversaries and weddings - by donating                                  Dr. and Mrs. Tom Miller            Marian Halperin                                                   In Honor of Jennifer DiJames      In Honor of Adam McDowell      In Honor of Mitchell Spiegel
     in honor of a friend or family member. Sue Hoh, donor                                                                                                         In Honor of                        George Schillinger                Dick and Kathie Duncan         Richard and Nancy Parker       his encouraging quotes, his wonderful
                                                                                                 In Memory of Pam Nelson            In Memory of Ron Rothfuss      Scott Anthony’s Birthday                                                                            Robert and Lynda Spiegel       relationship with his wife, Doris, and his
     relations manager, can help you through the process. Call                                   Frances Allen                      Kelly and Chris Nash           Ron and Leigh Little               In Honor of the                   In Honor of Norma McLernon
     her at (585) 340-2045.                                                                      Drew and Jennison Bielemeier                                                                         Direct Support Professionals      and the South Winton Road In Honor of the                     devotion to his children.
                                                                                                 Marisa Geitner                     In Memory of                   In Honor of Jan Bansbach           Karyn and Ken Walsh               Friends Group              Staff at Jennifer Lane
                                                                                                 Alice Gucker                       Jimmy Sassenhausen                                                                                  David and Barbara Durfee   James and Pam Johnson
     October 2021 – April 2022                                                                   Michelle Labossiere-Hall and       Barbara Stewart
                                                                                                                                                                   Carolyn Bansbach
                                                                                                                                                                                                      In Honor of Andrea D’Orsi
                                                                                                 Scott Hall                                                        In Honor of                        David and Lauri Crocker           In Honor of Kathy McLernon,    In Honor of the                Shamekia Barron
                                                                                                 Donna Mostiller                    In Memory of Jimmy             Walt and Heidi Baur                                                  Jan Stewart, Meg Upson,        Staff at Osage Trail
 MEMORIALS                         In Memory of Kim DeSarra       In Memory of                   Anna and Scott Mulcahy             Sassenhausen’s Birthday                                           In Honor of Sandy Fantauzzo       Gretchen Young-Zek and         Karen Collins                  Shamekia Barron was known for her warm
                                                                                                                                                                   Cheryl Pratt
                                   Sue and Bob DeSarra            Colleen Harrington             Joan and Jim Parker                Barbara Stewart                                                   Veronica Gehrmann                 Barbara Duree                  Ann and Richard Hinrichs       sense of humor and her love of people. She
 In Memory of Brenda Allen                                        Joan and Jay Harrington        Carol and Dan Ross                                                In Honor of Buddy and                                                Norma McLernon
 Sue Corey                         In Memory of Peter Devello                                    Mark and Nancy Zawacki             In Memory of                                                      In Honor of Chris Foley                                          In Honor of the
                                                                                                                                                                                                                                                                                                      passed away on January 25 at the age of 27.
                                                                                                                                                                   Michelle Baur and Family
                                   Mario and Marilyn Dragani      In Memory of William and                                          Christopher Shea               Cheryl Pratt                       Jim and Jeanne Foley              In Honor of                    Staff at Whalen Road
 In Memory of                      Alice Gucker                   Ingeborg Herkstroeter          In Memory of David Nenno           Kathryn Cherrington                                                                                 Chris Muller’s Birthday        Ed and Carol Seitz
 Albert Altobello                  Christine Marchese             Lilita Lassen-Ward             Shirley Meston                                                    In Honor of                        In Honor of Matt Ford             Mark Muller
 Joe and Claudia Campanella                                                                                                         In Memory of Robert Sloane     Ruth Benjamin and Staff            Pauline Fitzpatrick                                              In Honor of Kyle Stern         Judy Pawlik
                                   In Memory of                   In Memory of Brian Himmler     In Memory of                       June Borkhuis                                                                                       In Honor of Laura Nenno        Marilyn Hiwiller
                                   Andre Diamond                  Kathleen Himmler
                                                                                                                                                                   Dr. Barton Kaplan                                                                                                                  Beloved friend Judy Pawlik passed away
 In Memory of Marko Amidzic                                                                      Brian Nicholson                    Sharon and Richard Sloane                                         In Honor of Amelia Freeman        Shirley Meston
 Bob and Dee Lucacci               Ernestine Hunt                                                Tom and Jeanne Myers                                              In Honor of Joe Best               Bill and Patrice Freeman                                         In Honor of                    on January 29, at the age of 77. Judy was
                                                                  In Memory of Brian, Theresa                                       In Memory of                   Kathleen and Jack Best                                               In Honor of Bryan Newhouse     Elaine Tantalo’s Birthday      known for her loving hugs and sense of
 In Memory of                      In Memory of Ward Donahue      and William Himmler            In Memory of Laurie Otto           Mary Snelgrove                                                    In Honor of Anne Freeman          Dianne Newhouse                Sarah Goodman
 Janet Ashbaugh                    Drew and Jennison Bielemeier   Lillian Himmler-Martin         Paul and Ruth Benjamin             David and Kerry Vaden          In Honor of                        Bill and Patrice Freeman                                                                        humor to her family, friends and loved ones.
 Stephen Calloway                  Anne Brett                                                                                                                      Robert Bonferraro                                                    In Honor of Luke Palmer        In Honor of April Ward
                                   Marisa Geitner                 In Memory of Joseph Inga       In Memory of Rochele Page          In Memory of Linda Soyars      Randy Bonferraro and Cara          In Honor of Jane Gefell           Mark and Sue Palmer            Vicki and Bill Ward
 In Memory of                      Ann and James Hotaling         Dave and Carol Keeler          Drew and Jennison Bielemeier       Ernie Wolf                     Lynch                              Gloria and Frank McAlpin
 Shamekia Barron                   Michelle Labossiere-Hall and
                                   Scott Hall                     In Memory of Siegrun Irmer
                                                                                                 Charles and Carole Ann Collard                                                                                                         In Honor of                    In Honor of                    Pamela Nelson
 Drew and Jennison Bielemeier                                                                    Joyce Drzewiecki                   In Memory of Edward Theien     In Honor of John Bonnell           In Honor of                       Bob Pieters and Family         Anne Marie Weber
 Anne Brett                        Joan and Jim Parker            Adolf and Virginia Irmer       Marisa Geitner                     Karyn and Ken Walsh                                               Lisa Gerlach’s Birthday           William and Geraldine Gamble   Mary Ellen Weber               Pamela Nelson passed away on April 2
                                                                                                                                                                   Richard and Susan Barber
 Marisa Geitner                    Carol and Dan Ross                                            Michelle Labossiere-Hall and                                                                         James Handrich                                                                                  at age 53. She loved spending time at
 Alice Gucker                      Kathleen Schlafer              In Memory of                   Scott Hall                         In Memory of                   In Honor of Devon Booker                                             In Honor of                    In Honor of Debora White
 Michelle Labossiere-Hall and      Mark and Nancy Zawacki         Steven Paul Karol              Donna Mostiller                    Julie Thompson                                                    In Honor of Libbie Hard           Devon Poinsette’s Birthday     and Wendy Webster
                                                                                                                                                                                                                                                                                                      the beach, listening to live music, being
                                                                                                                                                                   Donyelle Booker
 Scott Hall                                                       Olga Strilec                   Anna and Scott Mulcahy             Drew and Jennison Bielemeier                                      Deborah Hard                      Sandra Morrison                Susan Potter-Tuma              outdoors and doing crafts. †
 Joan and Jim Parker               In Memory of                                                  Joan and Jim Parker                Carrie Nicholson               In Honor of Samantha Bunce         Martha Hard-Batzloff
 Mark and Nancy Zawacki            Maureen Douglas                In Memory of                   Carol and Dan Ross                 Jackie Nicholson               Erland and R. Pauline Kailbourne                                     In Honor of                    In Honor of Mike Wolf
                                   Suzette and Thomas Van         Jane Kitchenman                Mark and Nancy Zawacki                                            Michaeleen Pamukcoglu              In Honor of Roderick              Ana Pravato’s Birthday         Hannah Smith
 In Memory of                      Schoonhoven                    Drew and Jennison Bielemeier                                      In Memory of                                                      Jermaine Johnson’s Birthday       David Wilson                   Rebecca and Kevin Weber
 Elena Blavesciunas                                               Tim and Kim Holt               In Memory of                       Jimmy Vander Linden            In Honor of Patrick Burke          Tamika Kelley
 Dave and Carol Keeler             In Memory of Barbara Draft     Judith Kiley                   Thomas Pamukcoglu                  Jean and John Vander Linden    Alan and Linda Burke               Cheryl Sampson                    In Honor of                    In Honor of
                                   Bob and Dee Lucacci            Sam Sayre                      Erland and R. Pauline Kailbourne                                                                                                       Carly and Maci Reich           Mike Wolf’s 90th Birthday
 In Memory of Karli Boelen                                                                                                          In Memory of Helen Warren      In Honor of Christina Brown        In Honor of Stephen Jones         Joel Silver                    Scott and Viki Smith
 Larry and Barb Ritzenthaler       In Memory of Irene Duran       In Memory of Joseph Klosek     In Memory of Judy Pawlik           Jack Bozek                     Mary Jane Brown                    Richard Casey                                                    Rebecca and Kevin Weber
                                   Christopher Duran              Eileen and Carl Meyer          Drew and Jennison Bielemeier       Robert and Lucy Mycek                                                                               In Honor of Edward Reich
 In Memory of                                                                                    Robert and Emily Brunner           James and Barb Pajak           In Honor of Nancy Cataldi          In Honor of the Jones Family      Donna Wolfson                  In Honor of
 Kathy Campanella                  In Memory of                   In Memory of John Knope        Charles and Joanne Chada           Frank and Judy Pasztor         Thomas and Sandra Meleca           Mary Ann Hrankowski                                              Jessica Zazubec’s Birthday
 Kathryn Cherrington               Philip and Adele Ferranti      Adolf and Virginia Irmer       Eileen and Phillip Cichetti        Lynn Rzepecki                                                                                       In Honor of Dorothy Reiner     Bryn Huggins
                                   Philip Ferranti                                               Mary Clark                         Keith and Amy Warren           In Honor of                        In Honor of Kathleen Kaveny       Risa and Doug Keene            Mark Zazubec
 In Memory of                                                     In Memory of Chris Kulp        Mario and Marilyn Dragani          Stephen Warren                 Michele Ciehomski                  Ann and Richard Hinrichs
 Dr. Robert Carrier                In Memory of Brian Franklin    Joanne Case-Green              Marisa Geitner                     The Bernabi Sunshine Fund      Joni Pobedinsky                                                      In Honor of Madison Rettig
 Christine Carrier                 Les and Sandy Walker                                          Alice Gucker                                                                                         In Honor of Jake Klobusicky       Angela Fischer
 Marisa Geitner                                                   In Memory of Hope Landon       Michelle Labossiere-Hall and       In Memory of Anne Wolf         In Honor of Robin Coleman          Susan VanDerBeck and
 Mark and Nancy Zawacki            In Memory of Ann Gala          Sue and Bob DeSarra            Scott Hall                         Fred and Barbara Joyner        Eric Tri Vinh Linh                 Robert Coccia                     In Honor of Jamie Rhinehart
                                   Mary Rinere                                                   Joan and Jim Parker                Dr. and Mrs. Allan Lepine                                                                           Kim Mellema and Willis Reid
 In Memory of John Coia                                           In Memory of                   Linda Pawlik                                                      In Honor of                        In Honor of Tom Layer
 Lee Chapin                        In Memory of Ann Gardinier     Lisa Anne Lucacci              Robert Pieters                     In Memory of Melissa Wolf      Chris and Wendy Cook               Doris Van Etten                   In Honor of Paula Roberts
                                   Drew and Jennison Bielemeier   Drew and Jennison Bielemeier   Edward and Jean Sherry             Fred and Barbara Joyner        William Cook                                                         Phyllis Todd
 In Memory of Kate Colebeck        Mike and Susan Wolf            Bob and Dee Lucacci            Mary Ellen Spennacchio-Wagner      Dr. and Mrs. Allan Lepine                                         In Honor of Jill LeVesque
 Mary and Bill Colebeck                                                                          Janice Vick                                                       In Honor of                        Warren Heilbronner                In Honor of Jack Rogers
                                   In Memory of Paul Gerlach      In Memory of                   Mark and Nancy Zawacki             In Memory of Trucker Wright    Jessica Crites’ Birthday                                             Steven Rogers
 In Memory of                      Linda Gerlach                  Dan Matthaidess                                                   Korleen Dickinson              Mike Lapinski                      In Honor of Shannon Liptak
 Mariann Cornell                                                  Karen Wright                   In Memory of Marie Pieters                                        Beth Nielsen                       Debbie and Bob Alaimo             In Honor of Ryan Schnitzler
 Cornerstone Presbyterian Church   In Memory of Carol Giunta                                     William and Geraldine Gamble       In Memory of Ronald Yaeger                                                                          Karl Schnitzler
                                   Barbara Buckingham             In Memory of Jeff Matula                                          Ed and Carol Seitz             In Honor of                        In Honor of Joseph Louis
 In Memory of Paul DeSarra                                        Patricia Parks                 In Memory of                                                      Susan and Tom Cronmiller           Ellen Asprooth and Mark Jackson   In Honor of Dick Schulze and
 Carol Dady                        In Memory of Vicki Hanson                                     Robert A. Pieters                  In Memory of Gene Zimmer       Remy Cholhan                                                         Karon Toni
 Sue and Bob DeSarra               Angela Cataldi                 In Memory of Paul Meosky       Paul and Ruth Benjamin             Kathryn Cherrington                                               In Honor of Paul Markham          Billy and Laura Yandow
                                   Steven and Greer Hanson        Bill and Patrice Freeman                                                                                                            Ronald Markham

10        SPIRIT NEWSLETTER                                                                                                                                                                                                                                                                                          SPRING / SUMMER 2022            11
GOLISANO GIFT RUTH BENJAMIN - 32 Years of Dedicated Service | Page 6 - Heritage Christian Services
REGISTER
          TODAY
               at
          itage H ero.org
       Her

THE HERITAGE HERO IS BACK
 [AND WITH AN EXCITING ANNOUNCEMENT!]
     We will be hosting the Heritage Hero in person this year – and not only in Rochester,
       but we’re bringing the event to Buffalo as well! Gather your friends, family and
                      colleagues for the Heritage Hero fundraising event.
               Saturday, September 10                              Saturday, September 17
              Seabreeze Amusement Park                              Beaver Island State Park
                      Rochester                                          Grand Island

 Follow these steps to                                       Your support of the Heritage Hero will allow Heritage
 get your team started today!                                Christian to right-size and renovate our homes to provide
                                                             a safe place for people to effectively age in place, as well
 REGISTER at HeritageHero.org                                as to promote the well-being and advancement of our
 INVITE friends and family to join your team                 incredible direct support staff through wage increases
 INSPIRE others to do the same by sharing your story         and success coaching.

Unable to join us in person? Register for our virtual event from anywhere in the world!   | HeritageHero.org
GOLISANO GIFT RUTH BENJAMIN - 32 Years of Dedicated Service | Page 6 - Heritage Christian Services
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