Gold standard qualifications for Hospitality, Culinary & Tourism - www.cthawards.com
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Gold standard qualifications
for Hospitality, Culinary & Tourism
www.cthawards.com
02 Introduction Gold standard qualifications for Hospitality, Culinary & Tourism At CTH, our core mission is to provide the highest standard of qualifications. We achieve this through robust monitoring supported by industry, universities and the UK government regulator, Ofqual. CTH is also a member of the Federation of Awarding Bodies. We have strong partnerships with major international employers and academic institutions. For example, CTH Culinary programmes have been developed with professional chefs including Gordon Ramsey’s Tante Marie organisation, whilst Virgin Atlantic and Star Alliance work with CTH on our Travel certificate qualifications.
Introduction 03
About the Confederation:
The need for qualified personnel Why CTH qualifications? Contents
Travel, tourism and hospitality is the More than 250 Approved Teaching 1 Tourism & Hospitality
world’s single biggest industry and it has Centres deliver CTH qualifications Management Programmes 04
been estimated by the World Tourism globally and over 30,000 CTH learning Foundation level 08
Organisation that around one job in assessments are taken each year, making Undergraduate level 10
ten now depends on this fast growing the Confederation one of the leading Executive level 16
sector. Travellers and tourists expect high hospitality, culinary and tourism award
standards of service and hospitality and it bodies in the world. 2 Culinary Skills Programmes 18
is only through organised and structured Cookery Skills 20
training that the industry can meet CTH programmes are well respected Chefs in Health & Social Care 22
these expectations. around the world, as demonstrated by Professional Cookery 24
the range and depth of our industry Culinary Arts 26
The Confederation of Tourism & partnerships. These include programme
Hospitality was established in 1982 endorsements from leading sectorial 3 Career Skills Programmes 28
to provide recognised standards of organisations such as Virgin Atlantic, Institute of Hospitality Courses 30
management training appropriate to the Gordon Ramsay, Star Alliance, Radisson Management & Leadership 32
needs of the hotel and travel industries, Edwardian Hotels, Thistle hotels and Cruise Hospitality Services 33
via its syllabi, examinations and awards. GTMC to name a few. Students can be Hospitality Practice 34
confident that gaining a CTH qualification English for Hospitality & Tourism 36
CTH programmes are continuously is an excellent start to a promising career Bar Skills & Bar Management 38
developed and improved to ensure with truly global opportunities. VA Earth, VA-1 & VA-2 39
they are relevant and up to date. This is
Sabre 40
carried out under the careful scrutiny and Those studying for the specialist
Take Off Into Travel 40
supervision of experts in all aspects of examinations and assessments of the
Work Experience 41
the hotel, tourism and travel industries. Confederation are offered a structured
Programme Endorsement 41
learning process, encompassing both the
theoretical and practical aspects of the
4 Partnering with CTH 42
industry. In addition, CTH offers students
Learning resources 44
a defined pattern of career development
Student membership 46
through further study opportunities and
Quality assurance 48
to enjoy the graduate benefits of our
Examination procedures 49
Hospitality and Tourism membership
Making your application 50
organisation partners.
04 Tourism & Hospitality Management Programmes
1 Tourism & Hospitality
Management Programmes
Developing future talent
CTH Management Programmes offer an
excellent alternative, or complement to,
university study in Hospitality and Tourism.
Graduates of these programmes typically
aspire to management roles, whether at junior
trainee for those completing Level 4 Diploma
level or at senior postgraduate level for those
completing the Level 7 Diploma.
Each programme is specifically geared to a
particular learning outcome. For example,
the Level 5 Advanced Diploma is an ideal
pathway course for centres seeking to run
a full university ‘top-up’ final year, while
the Level 6 Professional Diploma offers a
complete integrated degree level learning
package in itself.
Tourism & Hospitality Management Programmes 05
Some of our Management Level awards:
CTH is an awarding body
recognised and regulated by
Ofqual, who are the official The Dhaka Sheraton Hotel endorses CTH The Ritz-Carlton Golf & Spa Resort, Rose Hall
qualifications in Hospitality Management as Resort in Jamaica endorses CTH qualifications
regulators of qualifications, providing suitable preparation for employment
opportunities in the hotel industry.
in Hotel Management as providing suitable
preparation for employment opportunities
exams and tests in England. It in the hotel industry.
is also recognised by a thistle
range
of authorities and regulators Thistle hotels are part of Guoman Hotel
worldwide. Management (UK) Limited operating a
number of hotels throughout the UK. Thistle Renaissance Doha City Centre Hotel endorses the
endorses the CTH qualifications in Hospitality CTH qualifications in Hospitality Management as
and Tourism Management Level 6. providing suitable preparation for employment
opportunities in the hotel industry.
The Mantis Collection is a group of five star Award-winning Premier Inn is the UK’s largest
boutique accommodation and safari parks and fastest-growing hotel brand with 578
The Federation of Awarding Bodies is the membership body which in Africa and Europe. The Mantis Collection budget hotels and more than 40,000 rooms.
represents awarding organisations in the UK. CTH is a member of the endorses the CTH L4 Diploma and L5 Premier Inn endorses the CTH Postgraduate
Federation & fully abides by their polices & guidelines. Diploma in Hotel Management. Diploma in Hospitality & Tourism Management.
06 Tourism & Hospitality Management Programmes
Management Programmes
Overview
Introduction
CTH Management Level 3 – Foundation Certificate/Diploma Level 6 – Professional Diploma
An introductory foundation in the core Offering equivalence to the majority of a full
Programmes offer a elements of the sector. final year of a UK university bachelor’s degree
comprehensive range Level 4 – Diploma
programme. Students completing this award
of study programmes For students seeking an essential grounding
can convert it into a university bachelor’s degree
with just a small amount of further study.
designed to suit all in management principles for direct entry
to trainee positions in the industry. Level 7 – Executive
learning objectives. A broad postgraduate learning programme,
Level 5 – Advanced Diploma
ideal for those with supervisory management
The next step, leading to direct entry into
experience in the sector.
a final year ‘top-up’ university degree, and
equivalent to year two of a bachelor’s degree.
CTH Management Programmes Structure
Our Management
Level 3 Foundation Cert. & Diploma
Programmes are designed (Entry Foundation)
to offer flexibility of
entry, as well as a steady Level 4 Diploma
(Core programme)
progression of level 3 up
to full Postgraduate level. Level 5 Advanced Diploma
(Leading to Bachelors Degree credit entry)
Level 6 Professional Diploma
(Leading to Bachelors Degree conversion)
Level 7 Executive Diploma
(Leading to Masters Degree conversion)
Tourism & Hospitality Management Programmes 07
Pathways
Opening the way to careers University pathways
CTH syllabi are carefully developed CTH graduates have access to a range Career pathways
and updated on a regular basis in of universities which specialise in “The CTH approved
consultation with industry professionals tourism or hospitality, not just in the centre has been
to ensure their relevance to the actual UK but internationally. Some of these providing industry
career environment. partnerships are shown below. training to more
than 150 personnel
Visit our website for the latest list.
For example, in the case of the tourism in the Hilton Hotel
and travel agency management Dalian including
the CTH Diploma
programmes, the fares and ticketing
programme for middle and senior level
components have been developed in managers. We have employed many students
conjunction with Virgin Atlantic Airways from the school in the Hilton Hotel Dalian in
and the Star Alliance network of airlines. industry training positions. With their skills
and values, these students are the hotel
Over the years, students who have industry managers of tomorrow.”
completed CTH Diploma and Advanced Wolfgang Maier
Diploma programmes have progressed General Manager,
to successful careers in a wide range Hilton Hotel Dalian
of roles within the hospitality and
tourism industries.
“Having worked in key deluxe hospitality
groups around the world in the last few
Opening the way to university years (including The Waldorf Astoria in New
York City, Claridge’s in London and Regent
CTH Management Programmes are
Seven Seas Cruises). I have come across
widely recognised by universities as CTH graduates who have all been of very
offering equivalency to degree level high calibre. Furthermore, my experience
study. At undergraduate level, CTH as a CTH Lecturer at Oxford House College,
Level 4 Diploma and Level 5 Advanced London confirmed my opinion that CTH
offers high quality education that
Diploma graduates may therefore gain
enhances graduates’ chances of gaining
direct entry to the second or final year a successful career in the international
of a variety of hospitality & tourism hospitality industry.
degree programmes, whilst Level 6 In my current role, as Vice President Human
Professional Diploma graduates will Resources for First Hotels, I welcome the
opportunity to recruit CTH graduates in
typically only need to complete just
the near future.”
a few further modules to complete
Nina Kullander
a bachelor’s degree. Similarly, at
Vice President Human Resources,
postgraduate level Level 7 Executive First Hotels
Diploma graduates may apply to the
latter stages of an MA, MSc. or MBA.
08 Tourism & Hospitality Management Programmes
CTH Level 3 Foundation
Certificate & Diploma
Entry Level
Overview
These programmes are Hospitality and tourism is the world’s single Admission requirements
biggest industry, covering everything from
designed as a foundation international airlines and global hotel chains
These are open access qualifications
however students should typically be
for those new to the sector. right down to small family-run restaurants
at least 16, have completed secondary
and private tour guiding. The career
Typically studied after options are huge and varied. CTH offers
education and have English IELTS 5.0
High School education, programmes specially designed to prepare
equivalent. Students should also have
basic study skills. International students
completion of the Diploma the next generation of professionals in the
may combine this programme with the
sector. This preliminary foundation course
is an excellent primer is the first step towards an exciting career...
CTH English for Tourism & Hospitality
course to improve their industry-related
for students seeking to English vocabulary, now available as an
progress to Level 4. Study structure extensive Teaching Pack to Centres.
The CTH Level 3 Foundation programmes
are 60 credits for the Certificate or 120 Pathways
credits for the Diploma. Students are
Successful graduates of the Diploma
required to demonstrate interpersonal, self
may apply for entry to any of CTH’s
study and research and presentation skills
Essential secondary education, a minimum age of 17 and Undergraduate Level programmes.
an English language level of IELTS 5.0 or equivalent throughout and assessments are developed
Alternatively, the qualification is accepted
to encourage these skills to provide students
for direct entry to a wide range of
with a strong foundation for further studies
hospitality and tourism related bachelor’s
CTH Level 3 Foundation Cert. & Diploma in hospitality and tourism sectors.
degree programmes.
Students can achieve the 300 (Certificate)
CTH Level 4 Bachelor’s Career
or 600 (Diploma) Guided Learning Hours
Diploma Degree Entry Start (600 or 1200 TQT) in a combination of face
to face classroom interactions, attending
seminars, visits to hotels, self study and
group study as well as research work.
Students based at a study centre, will be
required to attend a certain number of
lecture hours to support their studies and
will receive guidance to complete the
learning hours.
Students that are following this
qualification without face to face
interactions, such as online or distance
study may require more hours to
complete the qualification.
Tourism & Hospitality Management Programmes 09
Detail Information
Tourism & Hospitality Hospitality Business
stream stream A student’s experience
CTH Level 3 Foundation Certificate CTH Level 3 Foundation Diploma
in Tourism & Hospitality in Hospitality Business
Tourism & Hospitality Industry - Tourism & Hospitality Industry -
An overview of the different characteristics An overview of the different characteristics
and types of hotel and food service providers. and types of hotel and food service providers.
Assessment: Assignment Assessment: Assignment
Essentials of Tourism & Hospitality Purpose & function of international
Operations - Front office, housekeeping, business - An introduction to international
food and beverage operations, destination business, including the aims of business, the
analysis and tour guiding operations. economic background to international trade
Assessment: Work-based or Assignment and functions within organisations.
Assessment: Case study-based written
CTH Level 3 Foundation Diploma examination
in Hospitality & Tourism Entrepreneurship - This unit aims to Yao Yao Chen, from China, studied the CTH
introduce learners to the challenges faced by Diploma in Tourism & Hospitality at Kings
Students should complete the two units of the
entrepreneurs, how to raise finance for a new Bournemouth, an international college
Certificate programme shown above plus: specialising in pre-university and English
business venture and the identification and
Essentials of Human Resources & Business language courses.
management of business risk.
Computing in Tourism & Hospitality - Assessment: Assignment Yao Yao said: “I would strongly recommend
An understanding of the organisation the course. My IELTS improved from 4.5 to
of staff in tourism and hospitality.
Essentials of Marketing & Customer 6.5. The smaller environment at Kings is the
Assessment: Examination or Assignment Relationships in Tourism & Hospitality - best preparation for university level studies.”
An introduction to marketing, sales and
Essentials of Marketing & Customer Alex Bradwell, Yao Yao’s main tutor, explains
customer relationships in the tourism about the valuable experience students have
Relationships in Tourism & Hospitality - and hospitality industry. outside the classroom: “Visits are made to
An introduction to marketing, sales and Assessment: Examination a range of hotels, from boutique to world-
customer relationships in the tourism famous five-star venues. This not only helps
and hospitality industry. Essential Study Skills - Skills for academic students see behind the scenes but also
Assessment: Examination communication, writing assignments and prepares them for the research element of
making presentations of information and the four assignments of their course.”
Essential Study Skills* - Skills for academic
communication, writing assignments and carrying out programmes of academic study. Yao Yao successfully completed the course
making presentations of information and Assessment: Assignment & presentation and went on to win a place at the University
of Surrey (ranked No.1 in the UK for
carrying out programmes of academic study. hospitality & tourism) to study for a BSc in
Assessment: Assignment & presentation International Hospitality Management.”
Students may complement these courses by
* S tudents not undertaking this unit may be awarded the CTH simultaneously taking the Level 2 Certificate Yao Yao Chen from China
Level 3 Foundation Diploma in Tourism & Hospitality (4 unit).
in Hospitality Practice. (See page 34).
10 Tourism & Hospitality Management Programmes
CTH Level 4 Diploma
Undergraduate Level (Part 1)
Overview
CTH Level 4 Diploma Diploma level courses combine practical
programmes provide
career-based elements with a number A student’s experience
of essential underpinning management
an understanding of disciplines that will be invaluable as the “I have a natural
student’s career progresses. passion for the hotel
fundamental operational industry. Although I
Two specialist streams are offered, one in already had seven years
aspects and a knowledge Hospitality Management and one in Tourism experience in the hotel
of the key management Management. Each comprises 7 mandatory
industry across three
different countries I felt
principles involved. units totalling 145 credits, with 480 Guided I needed to complete
Learning Hours (1200 TQT). Assessment is my profile academically in order to develop
a career at a management level. I conducted
by a combination of closed book written
research and discovered that CTH was the
2.5 hour examination or assignment/work most valuable organisation since it delivers
assessment. Students from this programme well structured professional courses and is
CTH Level 3 High School
Foundation Certificate, GCSEs can either use it to help secure a trainee internationally recognised among the leading
Diploma or O-levels hotel companies. After completing my first
position with a relevant employer or use it
Diploma semester, I got a position at the five
for entry into the Level 5 Diploma courses. star deluxe Hotel “Langham” After completing
CTH Level 4 Diploma the diploma level, I was promoted to
supervisory level. I believe studying with CTH
Admission requirements has been my most valuable experience and
Students must be at least 17, have has aided my career progression.”
CTH Level 5 Bachelor’s Career
Advanced Diploma Degree Entry Start completed secondary education (UK Level Francesco from Italy
3 equivalent) and have English IELTS 5.5
equivalent. Students should also have
demonstrable study skills.
Industry-driven
qualifications CTH co-developed and manages the industry-leading
CTH works with the global Intercontinental Hotels Group Virgin Atlantic VA-1 & VA-2 fares & ticketing courses, as
well as the specialist VA-Earth travel geography course.
CTH works with the industry to to provide specialist hospitality leadership training for
their staff across all of their hotels worldwide.
ensure our programmes provide
relevant practical skills:
CTH developed GDS-based fares & ticketing and travel
reservations training endorsed by the Star Alliance CTH worked with the Chartered Institute of Environmental
network of leading airlines, which includes Lufthansa, Health when developing its food hygiene syllabus content.
Singapore Airlines and United Airlines.Tourism & Hospitality Management Programmes 11
Detail Information
Syllabus Details Food & Beverage Supervision - Evaluation
of Food & Beverage operational effectiveness,
supervision of operations & management of
Core modules
performance.
Finance in Tourism & Hospitality - Assessment: Work-based or Assignment
An essential understanding of income
generation, cost control, budgeting and Students may complement this course by
the interpretation of financial information. simultaneously taking the Level 2 Certificate
Assessment: Examination in Hospitality Practice. (See page 32).
Customer Service Management in Tourism
& Hospitality - Customer expectations,
service standards, performance,
Tourism stream specialist
communication, complaint resolution and modules - CTH Level 4 Diploma
quality systems. in Tourism Management
Assessment: Work-based or Assignment Travel & Tourism Operations - Tourism,
Global Tourism and Hospitality - special interest tourism, tour operators,
An exploration of the scope of the industry, outdoor pursuits, the distribution chain,
the various activities within it and its market segmentation and change, travel
position in relation to the world market agencies, services and tickets, currency, visas,
Assessment: Assignment programme planning and tour guiding.
Assessment: Examination
Hospitality stream specialist Travel & Tourism Supervision - Evaluation
modules - CTH Level 4 Diploma of operational effectiveness, supervision of
in Hospitality Management operations & management of performance.
Assessment: Work-based or Assignment
Rooms Division Operations -
Travel Geography - Countries, regions,
An understanding of front office/reception,
characteristics, tourist patterns, impact,
advance reservations, cashiering, guest
destination types, development, climate,
relations, switchboard, concierge, portering,
culture, infrastructure, risks and attractions.
housekeeping, laundry, linen room,
Assessment: Examination
maintenance and security.
Assessment: Examination Destination Analysis - Primary &
secondary data, destination audit, strengths
Rooms Division Supervision - Evaluation of
& weaknesses, visitor analysis, resort lifecycle,
Rooms Division effectiveness, supervision of
governmental issues and accessibility.
operations & management of performance.
Assessment: Work-based or Assignment
Assessment: Work-based or Assignment
Food & Beverage Operations - Restaurant
concepts & trends, kitchen layouts, catering
requirements, hygiene, food storage, table
layout, timetables, bills and presentation.
Assessment: Examination12 Tourism & Hospitality Management Programmes
CTH Level 5 Advanced Diploma
Undergraduate Level (Part 2)
Overview
The CTH Level 5 Advanced The course aims to provide students
with an understanding of the managerial,
Diploma is a substantive decision making and leadership aspects
management programme, of the industry. In addition it is also
designed to develop independent
typically taught over a nine research and study skills required when
month period and designed working at senior managerial level in
to provide direct entry to the industry. It is therefore an excellent
preparation for either entry to the
the final year of a university workplace or as a springboard into final
bachelor’s degree. year bachelors degree level study.
Two specialist streams are offered, one
in Hospitality Management and one in
Tourism Management. Each comprises
Recognised
CTH Level 4
Equivalent seven mandatory units (five of which
Diploma
Qualification
are common, with two specialised) and
480 Guided Learning Hours (1200 TQT).
It leads to a total of 175 credits.
CTH Level 5 Advanced Diploma
Assessment is via a combination of closed
book written examination or assignment/
CTH Level 6 Bachelor’s
Professional Degree
Career
Start
work assessment. All assessments
Diploma Final Year Entry
are marked or moderated by CTH.
Admission requirements
Entry is available to graduates of the CTH
Level 4 Diploma or equivalent approved
qualification. Students should have at
least IELTS 5.5 level English or equivalent
and demonstrable academic study skills.
University pathways
CTH Advanced Diploma graduates have
access to a range of university final year
degree programmes, not just in the
Kuoni by Univairmer, Lille, France endorses the CTH Level 5
Diploma in Hotel & Events Management, approving of the UK but internationally. Some of these
relevancy of the qualification and how it can add value to partnerships are shown below.
both employers as well as employees within the sector and
enhance career prospects. Visit our website for the latest list.Tourism & Hospitality Management Programmes 13
Detail Information
Syllabus Details Hospitality stream specialist
modules - CTH Level 5 Advanced
Core modules Diploma in Hospitality A student’s experience
Management
Understanding Funding & Finance in “I chose CTH as it is
Tourism & Hospitality - An understanding Food and Beverage Management - recognised globally,
Needs identification, menu planning, design of making it easier
of the concepts financial management and
systems, procurement and quality assurance. for me to find jobs
accounting, controlling finances, managing within the sector
cashflow and ensuring profitability. Assessment: Assignment
in any country. I
Assessment: Examination Facilities Management in the Tourism ended up doing
& Hospitality Industry - Scope of role, the CTH Advanced
Human Resource Management in the
Diploma in Hotel Management and the
Tourism & Hospitality Industry - Leadership, suppliers, negotiation, space planning,
course helped me gain admission into
motivation, teams, employment law, conflict resource optimisation, regulation, health &
Bournemouth University’s final year to do a
resolution, delegation and HR policies. safety, maintenance and corporate standards. top-up degree in International Hospitality &
Assessment: Assignment Assessment: Work-based or Assignment Tourism Management. I currently work for
the Strand Palace Hotel in London as both a
Strategic Marketing in the Tourism & Reservations Supervisor and internal Trainer
Tourism stream specialist
Hospitality Industry - Strategies, marketing for the Hotel.”
communications, branding, positioning,
modules - CTH Level 5 Advanced
Diploma in Tourism Management Genevieve from Ghana
competitors, partnerships and planning.
Assessment: Examination Tour Operations Management - Destinations,
Customer Relationship Management in seasons, culture, environment, niches, pricing,
the Tourism & Hospitality Industry - margin, booking, tour planning, marketing,
Standards, customer relationship subcontracting, regulation and legal issues.
Minaaz studied
management (CRM), service evaluation Assessment: Assignment
the CTH Diploma
and training. Sustainable Tourism & Destination in Travel Agency
Assessment: Work-based or Assignment Development - Definition, strategic planning, Management
and Advanced
Contemporary Issues in the Tourism & commercial needs, globalisation, authenticity,
Diploma in Tourism
Hospitality Industry - Emerging issues, zoning, World Heritage, ethics and controls. Management and
demographics, cultural and political change, Assessment: Assignment then went on to gain
commercial impacts & change management. a first class honours degree in International
Assessment: Examination Hospitality & Tourism Management from
Bournemouth University. She commented:
“I decided to study with CTH because,
besides being recognised worldwide by
employers, the modules specialised in
the specific areas which would be
beneficial for my future career in
tour operations.”
Minaaz from India14 Tourism & Hospitality Management Programmes
CTH Level 6 Professional Diploma
Undergraduate Level (Part 3)
Overview
The CTH Level 6 This programme is CTH’s ultimate
undergraduate level award and has
Professional Diploma is been expressly designed to provide
designed to be equivalent similar learning to that provided by
much of the final year of a British
to most of the final year of university bachelor’s degree programme
a bachelor’s degree. in hospitality and tourism.
In fact, graduates of this programme
are able to convert their award into a
recognised British university bachelor’s
CTH Level 5 Recognised
Advanced Equivalent degree from Derby University simply by
Diploma Qualification
completing an additional three units
online with the University.
CTH Level 6 Professional Diploma The Level 6 Diploma programme is
designed as an advanced 120 credit,
480 Guided Learning Hours (1200
CTH Level 7 Bachelor’s Degree
Career
Executive Final Year
Start
TQT) qualification in international
Diploma Credit Entry
hospitality & tourism management,
covering all the key skills required for
a management career in the sector.
Admission requirements
Admission to this programme is open
to those students who have completed
an appropriate Level 5 qualification in a
relevant subject, such as a CTH Level 5
Advanced Diploma, or a relevant HND.
Applicants should also have at least
English IELTS 5.5 level or equivalent and
Le Meridien Etoile, Paris endorses CTH’s Level 6 Diploma in possess high level accademic study skills
Tourism & Hospitality Management qualifications as meeting
the industry standards and preparing students with essential (Harvard referencing and criticality).
skills and competences for employment.
Park Hyatt Paris-Vendome endorses CTH’s Level 6 Diploma in
Tourism & Hospitality Management qualifications as meeting
the industry standards and preparing students with essential
skills and competences for employment.Tourism & Hospitality Management Programmes 15
Detail Information
Syllabus Details University of Derby
Online Degree Pathway A student’s experience
CTH Level 6 Professional Diploma
in Tourism & Hospitality Successful completion of the CTH Level 5
Management and Level 6 Diplomas exempts students
The Strategic Impact of the Business
from 50% of the final year of the University
Environment - The macro environment, of Derby BA (Hons) Degree in International
globalisation, the economy, responding Hospitality Business Management.
to change, and competitive advantage.
Assessment: Assignment This excellent and respected University
of Derby degree programme is available
Business Strategy for Hospitality &
Tourism - Business analysis, planning
online anywhere in the world, making it the
models, growth strategies, vision, mission, perfect choice for non-UK students unable
culture and strategy implementation. to travel away from their home country to
Assessment: Examination complete their bachelor’s degree.
Managing Events for Hospitality &
Students will also need to have 6 months “I am currently enrolled in the Level 6
Tourism - Types of event, issues, relevant work experience and good English Diploma in Hospitality and Tourism course
pre/real-time/post event management. skills (to IELTS 6.5 or equivalent). by CTH in Williams College.
Assessment: Assignment
I have searched for a course which enhances
Quality Management for Hospitality &
my career prospects, educational growth
Tourism - Importance, quality improvement and provides greater in-depth into the
measures, customer research & feedback. hospitality and tourism industry. There is
Assessment: Examination no course better than CTH currently in the
market because as an overseas student this
course not only gives me insight into the UK
Hospitality sector but also helps me to gain
an international perspective on the same.
I was given adequate information about
the course and its usefulness at the time
of enrolment at Williams College here in
London. The course fees are affordable and
the learning experience at Williams College
is very satisfying. The academic and admin
team provide great support to all students
and the facilities, including the learning
resources centre, and the support from the
CTH course leader at every stage of our
course is truly helpful. “
Right - The University of Derby’s Vice
Archana Adhikari from Nepal
Chancellor and CTH’s Director of
Partnerships sign the new progression
agreement at the University’s main
campus in April 201916 Tourism & Hospitality Management Programmes
CTH Level 7 Executive Diploma
Postgraduate Level Programme
Overview
CTH’s ultimate awards, These university endorsed international Admission requirements
qualifications are appropriate for both
designed to provide a hospitality and tourism graduates and
Minimum of a recognised university
degree in a relevant hospitality, tourism
stepping stone onto experienced hospitality and tourism
or management subject. Equivalence for
managers without a first degree.
Master’s Degrees and non-UK degrees should be evaluated
They also provide an effective route for
management roles. graduates in other fields who wish to
through NARIC.
Non-graduates and holders of non-
make a career change into the growing relevant degrees - A minimum of 5
hospitality and tourism sectors. years of evidenced work experience at
managerial level within the hospitality
CTH Level 6 Recognised Recognised The Executive programmes & tourism industries.
Professional Relevant Bachelor’s Equivalent
Diploma Degree Qualification Successful completion of the CTH
Two distinct programmes are available:
Level 6 Professional Diploma.
Hospitality & Tourism Management -
CTH Level 7 Executive Diploma
All applicants must be individually
A wide-ranging management stream
pre-approved for admission by CTH, and
focused on the overall global tourism
have good English (to at least IELTS 6.0 or
and hospitality sector.
University Master’s
Career equivalent) and high level accademic study
Degree (Final
Start
Dissertation Stage) Event Management - A specialist skills (Harvard referencing and criticality).
events management-focused stream.
Programme structure & assessment
The new Event Management-focused
stream is a response to the career These are 120 credit, 360 Guided Learning
opportunities in this fast-growing sector, Hour (1200 TQT) programmes in which
worth £42.3bn in the UK alone and with students are required to demonstrate
more than 570,000 full time equivalent interpersonal, self study and research
event professionals, whilst the global MICE and presentation skills throughout the
sector is expected to reach circa £1,000bn qualification. Assessments are developed
by 2023. One thing is clear: the demand to encourage these skills and include both
for skilled project managers in the events time-restricted examinations and project-
industry is at a critically urgent level. based assignments.
The assessment of candidates’ work
is centre-based, against the specified
learning outcomes. Centres are expected
to demonstrate a robust assessment
system. In order to manage the quality
of assessment within approved Centres,
CTH carries out external marking and
moderation of assessments.Tourism & Hospitality Management Programmes 17
New
programme
for 2021
Syllabus and Pathways
Hospitality & Tourism Hospitality & Event Master’s Pathway
Management stream Management stream CTH Level 7 Executive Diploma graduates
will have access to a range of universities
CTH Level 7 Executive Diploma in CTH Level 7 Executive Diploma in
to convert their Executive Diploma into a
Hospitality & Tourism Management Hospitality & Event Management
relevant Master’s Degree.
Global HRM Strategies – Examines theory
Events Venues & Facilities Management –
Specifically, CTH has a close partnership
and evidence of workforce management, An understanding of the role venues and
including metrics of human capital, talent spaces play in strategic event strategy, as well
with Coventry University London for
management, compensation and leadership. as the legal and administrative aspects. student progression from the CTH Level 7
Executive Diploma in Hospitality & Tourism
Operations Management in Hospitality
Hospitality Operations – An understanding
Management directly into the very
& Tourism – Emphasises business awareness, of hospitality operations & their implications
final stage of their MSc. in International
proactive and logical thinking, research and for business output, as well as how these
critical analysis for sound tactical and function through a systematic approach. Hospitality & Tourism Management.
strategic management decision-making. Similiarly, for graduates of the CTH Level 7
New Venture Creation & Innovation in
Strategic Management – Including the
Events – The generation, design and Executive Diploma in Hospitality & Event
globalization of technologies/markets and development of an initial business idea to Management there is the opportunity
the role of strategic alliances in nurturing creating a business plan & securing funding. to complete their Master’s studies in
competence for strategic advantage. beautiful Luzern in Switzerlend at the
Competitive Strategies in Hospitality –
Managerial Finance – Key accounting and
The impact of external & internal influences renowned IMI University Centre.
finance practice, evaluation and associated on organisational business strategy creation Other Master’s pathways are being added
decision-making tools. in relation to competitive strategies.
periodically so please visit cthawards.com
Research Methods in Hospitality &
International HRM in Events – An awareness
for the latest list.
Tourism Management – The skills needed of the issues surrounding the management of
to ensure decisions are well-informed. people in hospitality and events.
Marketing & Customer Experience
Finance & project management for
Management – Following the customer Events – Budgeting, revenue management,
journey from their initial research through pricing, project management skills and
to post-purchase behaviours. knowledge in an event setting.
Destination Management – Strategic
Live Events – Including operations, logistics,
analysis of destination development, supply chains, client briefs, staffing, planning,
sustainability & planning. food & beverage operations, security, post-
event evaluation and client feedback.
Project Management & Events – Importance
of effective project management, project Contemporary Conference Management –
management knowledge systems, key Including an understanding of new market
methodologies, and tools/techniques to forces, changing client and participant needs
initiate, plan, implement and evaluate. and expectations, and economic pressures.18 Culinary Skills Programmes
2
Culinary Programmes
Fostering excellence in
international cuisine
CTH Culinary awards have been carefully
developed to provide a truly Gold Standard
of qualifications for this specialist sector.
Our qualifications are available for a wide
range of cuisine types, including specialist
areas such a Vegetarian cookery and
Confectionary & Patisserie. And they are
offered at all levels from entry-level (Level 2)
right up to advanced (Level 4).
Wherever possible our syllabi are developed
in conjunction with leading industry
practitioners and trainers to ensure career-
relevance and long-term employability.Culinary Skills Programmes 19
Some of our Culinary awards:
Successful graduates of CTH Culinary
Skills Programmes are awarded an official
certificate of their achievement.
CTH offers a range of CTH Culinary
culinary programmes, Programmes are Level 2 Cookery Skills
covering not just designed to offer (Entry Foundation)
general culinary flexibility of entry,
skills but also more as well as a steady
Level 3 Professional Cookery
specialist areas such as progression of level (Core programme)
vegetarian cookery, up to university
ethnic cookery, bachelor’s degree.
kitchen & larder Level 4 Culinary Arts
(Advanced level)
and confectionary
& patisserie.
University Bachelor’s Degree
(Credit entry)20 Culinary Skills Programmes Cookery Skills LEVEL 2 AWARD, CERTIFICATE & DIPLOMA PROGRAMMES A set of entry-level programmes that introduce candidates to a range of core food preparation and cooking techniques designed to provide a basis for a first working role in a professional kitchen. SPECIALIST SHORT PROGRAMMES CTH Level 2 Award in Vegetarian Cookery Skills A vegetarian option of the Level 2 Award is available in which the last module is replaced by a module covering the preparation of solely vegetarian dishes. Level 2 Award in Healthier Cooking & Eating A specialist short award (7 credits, 75 Guided Learning Hours) in Healthier Cooking & Eating that is ideal for those students seeking to learn how to prepare healthier dishes. Please enquire for details. CTH Level 2 Award in Food Safety & Hygiene A short single unit award (1 credit, 8 Guided Learning Hours) in Food Safety & Hygiene that provides the essential knowledge for kitchen safety. Ideal for online delivery. Please enquire for details.
Culinary Skills Programmes 21
CORE Award Diploma
A short beginner’s course of 80 Guided A fully-rounded beginner’s programme
PROGRAMMES Learning Hours (80 TQT) providing of 311 Guided Learning Hours (400 TQT)
The aim of these qualifications is to: a total of 8 learning credits: and offering 38 credits in a wide-ranging
Professional kitchen practices introduction to professional cooking:
Provide an introduction to Introduction to the industry
Basic vegetable & soup dishes
the core skills required in a
Basic cakes & pastries Food safety
professional kitchen
Basic meat, poultry, fish or Menu costing & planning
Develop skills required
vegetarian dishes Meat, poultry & offal
within the catering industry
Elements of this programme may be Fish & shellfish
Increase candidates’ chances
of gaining employment delivered online in circumstances where Vegetables & pulses
the preferred hands-on delivery is not Stocks, soups & sauces
The courses introduce candidates to practically possible. Pasta, rice & eggs
essential kitchen skills for employment,
Certificate Pastry & dough products
with learning outcomes focused on
practical cookery and kitchen skills A more extensive beginners’ programme Cold & hot deserts
rather than underpinning theory. of 179 Guided Learning Hours (220 TQT) Biscuits, cakes & sponges
The qualifications are at Level 2 (allowing offering 22 credits, with a greater contact
Diploma
open access to all candidates) and time and depth of learning.
(Patisserie & Confectionery)
develop a variety of kitchen skills such as Food safety in a professional kitchen
A more specialised beginner’s
safety, food hygiene, personal cleanliness, Meat, poultry & offal programme of 315 Guided Learning
working methods and code of conduct. Fish & shellfish Hours (350 TQT) and offering 35 credits
Assessment is via practical examination Vegetables & pulses focusing on confectionery & patisserie:
where students have to produce dishes Stocks, soups & sauces Food safety
in a professional kitchen environment. Pasta, rice & eggs Menu costing & planning
Each unit individually assessed and A specialist derivative of this programme Commodities in patisserie
carries equal weighting. The qualification is also available for students in Islamic Pastries
is assessed internally but with external regions, which exludes elements Cold & hot desserts
moderation from a CTH assessor. covering offal and shellfish. Biscuits, cakes & sponges
Moderation takes the form of attending Bread & dough products
Certificate (Islamic Regions)
examination sessions and analysis of
A specialist version of the Level 2 Chocolate work
internal assessor’s mark schemes for
Certificate programme excluding those Finishing & presentation
consistency of marking. CTH also carries
elements of cookery involving pork
out a standardisation session with each
and shellfish that are inappropriate for
delivery centre prior to practical
preparation in Islamic regions.
examinations taking place.22 Culinary Skills Programmes
Chefs in Health
& Social Care
LEVEL 2 SPECIALIST AWARD FOR
CHEFS IN HEALTH & SOCIAL CARE
Offered in partnership with the renowned
Institute of Hospitality this is a unique
qualification specifically designed for people
who cater for patients and residents in a
health and social care setting and aims to
develop their awareness of diet and appetite
issues that may arise in this environment.
It was specially developed by the Institute
of Hospitality in association with the
Hospital Caterers Association (HCA) and
National Association of Care Catering
(NACC). It therefore embodies the very
best practice in this specialist field.
NACC
National Association of Care CateringCulinary Skills Programmes 23
This specialist Level 2 qualification has been Association (HCA) and complimentary student
custom-designed for people who cater membership to the National Association of
for patients and residents in a health and Care Catering (NACC) during the course.
social care setting and aims to develop their
awareness of diet and appetite issues that Syllabus Overview
may arise in this environment. The course covers the following skills:
It covers the importance of nutrition and Nutrition & Hydration - The learner will
hydration in maintaining health and well be able to understand the impact of
being, how multi-professional teams work nutrition and hydration on health and
together to provide the level of nutritional wellbeing, understand nutrition and
care needed by different people, the needs of hydration for population sub-groups and
Dysphagia sufferers and how the condition know the roles of multidisciplinary teams,
impacts on diets and menus, how to cook national standards and guidelines.
food and amend menus for Dysphagia
Food Modification in Health Care
sufferers, the role of appetite and its
Settings - The learner will be able to
influencing factors, and how to cook and hold
understand the impact of Dysphagia on
food to maximise its effect on appetite.
patients or residents and plan, prepare,
Sector recognition cook and finish food for patients or
residents suffering from Dysphagia.
This accredited qualification is designed to
complement existing NVQ qualifications in
professional cookery and the Trailblazers
Commis Chef Apprenticeships Standard.
It is based on the recommendations of the
National Occupational Standards (NOS)
related to professional cookery and health
and social care, the recommendations of
good practice outlined by the National
Association of Care Catering and the
recommendations of the Hospital Caterers
Association (HCA).
Learners will also have complimentary
guest membership of the Hospital Caterers24 Culinary Skills Programmes
Professional Cookery
LEVEL 3 CERTIFICATE & DIPLOMA PROGRAMMES
A professional training in commercial cookery, structured to
prepare students for a first career role in kitchen environments.
Programme overview Diploma Confectionery & Patisserie Option
The CTH Level 3 programmes This course is 420 Guided Learning A specialist 50 credit derivative of the
are designed as more substantial Hours (500 TQT). In addition to the 5 Level 3 Diploma programme of 420 GLH
professional cookery qualification, mandatory Certificate units students (500 TQT) for those students wishing to
available at both Certificate (25 credit) choose five of the following additional focus on sweets and cakes.
and Diploma (75 credit) level. options that allow them to focus on
echniques and skills in producing
T
particular areas of interest:
Certificate frozen, cold and hot desserts
ood safety practices in food
F Techniques and skills in baking
This course is 210 Guided Learning
preparation, service & storage and baked products
Hours (250 TQT) and comprises five
Kitchen organisation Techniques and skills in producing
mandatory units including essential
cookery & food preparation necessary Food product development fermented dough products
for professional employment as follows: Techniques & skills in producing Techniques and skills in producing
fermented dough products decorative items and display
Techniques and skills in products
Nutrition & healthier dishes
preparation, cooking and finishing
Producing farinaceous goods Techniques & skills in producing
vegetables, sauces & soups
Vegetarian cookery paste products and petit fours
Techniques and skills in
Ethnic cookery Food safety practices in the
preparation, cooking & finishing
International cookery preparation, service and storage
poultry, meat & game
of food
Techniques and skills in Supervising a professional kitchen
Kitchen organisation
preparation, cooking & finishing All teaching on this programme should Supervising the pastry section
fish & shellfish be tutor guided and within a practical
Techniques and skills in producing kitchen environment. Units are assessed
frozen, cold & hot desserts via either practical examination or by
Techniques & skills in baking & written assignment.
baked productsCulinary Skills Programmes 25
EXTENDED The programme comprises 235 Guided
Learning Hours (300 TQT) with an overall
CERTIFICATE Credit Value of 30.
The CTH Level 3 Extended Certificate Students study 7 modules as follows:
in Professional Cookery is a self-
contained package originally designed echniques and skills in
T
for sixth form students at a number of preparation, cooking and finishing
respected private schools in the UK. It vegetables, sauces & soups
was developed in conjunction with the Techniques and skills in
world-famous Leiths School of Food preparation, cooking & finishing
& Wine who directly administer the poultry, meat & game
programme to this specialist market. Techniques and skills in
preparation, cooking & finishing
Uniquely, the course attracts university
fish & shellfish
entrance UCAS points, making it an
Techniques and skills in producing
attractive option for students hoping to
frozen, cold & hot deserts
go on to university after school. Students
achieving a Pass qualify for 12 UCAS Techniques and skills in baking &
points whereas those achieving a Merit baked products
or Distinction qualify for 24 or 36 UCAS Food safety & hygiene
points respectively. Menu planning
In addition to the Leiths-delivered
programme to the UK schools market,
the programme is also available in other
markets, direct from CTH.26 Culinary Skills Programmes
Culinary Arts
LEVEL 4 DIPLOMA PROGRAMME
A career as a professional chef is challenging but
also immensely rewarding. Professional cookery,
as many celebrity chefs have shown, is a highly
creative activity and one that demands dedication,
creativity and flair.
The CTH Culinary Arts Diploma has been carefully
developed in partnership with Gordon Ramsay’s
Tante Marie organisation to provide students with
an excellent set of skills in food preparation in a
professional environment - a perfect first step to
a rewarding culinary career.
“ Oconsultation
ur professional qualification is designed in
with some of the industry’s leading
chefs. Throughout this qualification, students will
learn the skills and knowledge required to cook in
a professional kitchen environment, and gain the
”
keys to a successful career in the industry.
Gordon Ramsay and Tante MarieCulinary Skills Programmes 27
Designed by CTH and Gordon Ramsay’s Syllabus Overview
Tante Marie for those with ambitions to The course covers skills including:
become a professional chef and for those
who would like a career in food. Prepare, Cook, and Finish;
Farinaceous Dishes
The qualification is a mix of practical and
Fish and Shell Fish
theoretical sessions but with a strong
emphasis on the practical element. As well Hors d’oeuvres, Cocktails and Canapés
as the key cooking subjects, the curriculum Meat, Poultry and Game
also covers menu planning and budgeting. Pastries, Desserts and Confectionary
Soups
The qualification develops culinary skills by
working in a kitchen environment which Stocks, Sauces and Dressings
will be enhanced through demonstrations, Terrine Dishes
appropriate theory sessions and visits. Vegetables and Salads
Students develop knife skills, familiarity with Yeast Products
produce, and master many professional skills And
such as elementary butchery, fish preparation Menu Planning
and pastry work, to an appropriate level. Professional Kitchen Skills
Structures This Level 4 Diploma in Professional Culinary
The assessment methodology for Menu Arts comprises 900 Guided Learning Hours
Planning is by assignment, all other units by (960 TQT) and carries 96 credits. This enables
practical examination. Each of the modules students to gain credit towards any future
is internally and externally assessed and the qualifications they may wish to take, be
qualification awarded by CTH. they at university or CTH accredited colleges
around the world.
Admission Requirements
Students must have completed formal
secondary education and have a minimum
English IELTS 5.0 level or an approved
equivalent. Students must be over 16.
Centre Requirements
The CTH Culinary Arts Diploma is a specialist
course designed to impart a high level of
skill to the students that undertake it.
Centres seeking to run the programme must
therefore be able to demonstrate both a high
standard of built culinary training facilities
and excellence in their teaching personnel.28 Career Skills Programmes
3 Career Skills Programmes
Developing practical skills
for the workplace
Each CTH Career Skills programme is
a specialised qualification, carefully
designed to meet the unique training
needs of a particular practical role within
the travel and tourism industry.
In every case the syllabi are of the highest
standard and developed in tandem with
leading organisations in the sector.
Ranging from short training courses
in a single specialist skill right up to a
comprehensive Diploma in a range of
practitioner competencies, CTH Career
Skills programmes deliver training
that both enhances job performance
and develops career prospects.Career Skills Programmes 29 Our Career Skills awards: Successful graduates of CTH Career Skills programmes are awarded an official certificate of their achievement. CTH believes that industry relevance is an essential factor in the achievement of effective training. We therefore take great care to involve leading industry players wherever possible in the planning and development of our programme syllabi. Shown here are just some of the industry partners who we work with for our various Short Course Skills programmes.
30 Career Skills Programmes The Institute of Hospitality courses - for working people Many of the most talented people working within the sector started with limited qualifications behind them. These unique management programmes have been expressly designed to help those individuals make the next step up in their careers and to move into management roles.
Career Skills Programmes 31
Qualifications for the next step in your career...
Developed by the renowned Institute of IoH Level 4 Diploma in Advanced
Hospitality in partnership with leading Hospitality & Tourism Management
employers, these programmes provide Second stage management development
all the essential business management for those staff stepping up into more senior
knowledge for skilled employees to roles. 7 hospitality & tourism-focused
grow their careers. modules around key disciplines:
Programmes are designed to be modular Strategic business management in
so that candidates can study part-time hospitality
alongside their employment if they wish.
Services marketing &
Qualification assessment at each level communication for hospitality
is via a one hour online examination for Managing a customer focused
each module plus a single overall written organisation in hospitality
synotptic assessment. Financial planning, business
performance & control in hospitality
IoH Level 3 Diploma in Hospitality Leadership & HR management in
& Tourism Management hospitality
A comprehensive first stage management Managing changes to business & HR
programme for those staff stepping up legislation in hospitality
into supervisory roles. Candidates must Professional development and
complete 7 hospitality & tourism-focused project management for hospitality
modules around key disciplines:
The Level 4 Advanced Diploma comprises
Business management in hospitality 280 Guided Learning Hours (584 TQT).
Hospitality merchandising, selling &
supervising the sales team
Developing a customer focused
organisation in hospitality
Forecasting & budgetary control in
hospitality
Managing teams & performance
management in hospitality
Legislation & regulations affecting
hospitality operations
Personal development & research
skills for hospitality
The Level 3 Diploma comprises 140 Guided
Learning Hours (304 TQT).
The Institute of Hospitality Its members include some of the most
experienced and senior managers in
Whilst CTH is the dedicated
the hospitality industry. It is therefore
qualifications body for the hospitality
ideally placed to partner with
industry, the IoH is the professional
CTH in developing gold standard
membership body for the sector.
qualifications for the sector, with its
Established in Britain in 1938, the stated primary purpose “to promote
Institute of Hospitality is now an the highest professional standards
international membership organisation of management and education
with numerous branches worldwide in the international hospitality,
and members in over 100 countries. leisure and tourism industries”.You can also read
