Global Analyst & Investor Day 2021 - January 5, 2021 - AKBANK | INVESTOR ...

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Global Analyst & Investor Day 2021 - January 5, 2021 - AKBANK | INVESTOR ...
Global Analyst &
Investor Day 2021
January 5, 2021
Global Analyst & Investor Day 2021 - January 5, 2021 - AKBANK | INVESTOR ...
Content

              01   Operating Environment
              02   2020 Wrap-up
              03   2021 Guidance
              04   Digital Transformation
              05   Sustainability Approach

2
Global Analyst & Investor Day 2021 - January 5, 2021 - AKBANK | INVESTOR ...
Turkish Economy: 2020 Overview & 2021 Outlook
                                      GDP Growth                                                                                 Current Account Balance
                                             (YoY, %)                                                                                      (USD, bn)
                                         6.7            Recovery to accelerate in 2H21                                                                           Milder trend in 2H21
           4.5                                                                 4.0
                                                             1.0
                                                                                                        1.2

                                                                                                                       -11.0
                                                                                                                                                                         -18.0

                                                                                                                                       -27.5
                                                                                                                                                             -37.5
                           -9.9
          1Q20            2Q20          3Q20               2020E             2021F                    1Q20(1)          2Q20(1)        3Q20(1)                2020E       2021F

                                        Inflation                                                                                     Policy Rate
                                             (YoY, %)              Decelerate after peak                                            (1 Week Repo Rate)                  Gradual decline
                                                                   in Apr’21                                                                                            expected in 2H21

    17%                                                                                       18%

    15%                                                                                       15%

    14%                                                                                       12%

    12%                                                                                       8%

    10%                                                                                       5%
       Jan’20    Apr’20    Jul’20   Oct’20     Jan’21   Apr’21     Jul’21   Oct’21   Dec’21         Jan’20    Apr’20   Jul’20     Oct’20   Jan’21   Apr’21     Jul’21   Oct’21   Dec’21

3   (1) 12-month cumulative
Global Analyst & Investor Day 2021 - January 5, 2021 - AKBANK | INVESTOR ...
Economic activity heat map
                                                     Q1’20          Q2’20   Q3’20     October’20    November’20 December’20
                      Growth (yoy, %)                 4.5            -9.9    6.7
       Industrial Production (yoy, %)                 5.7           -16.7    5.8          10.2
       Manufacturing PMI                             50.6            42.7    54.7         53.9          51.4        50.8
       Electricty Consumption (yoy, %)                2.7           -12.5    3.8              5.0       5.7
       White Goods Sale (yoy, %)                      11.2           -1.2    33.1         30.0          19.5
       Automotive Sales (yoy, %)                     44.8            18.7   156.2         90.9          34.6
       Home Sales (yoy, %)                            33.0           13.8    49.2         -16.3        -18.7
       Real Sector Confidence Index (s.a.)           103.9           75.2   103.4         109.7        107.4       110.4
       Capacity Utilization Rate (s.a.)               76.2           63.5    72.7         74.9          75.3        75.4
       Consumer Confidence Index (s.a.)               80.7           81.2    81.2         81.9          80.1        80.1
       Services Sector Confidence Index (s.a.)        95.4           50.9    70.7         79.7          77.5        70.4
       Retail Sector Confidence Index (s.a.)         103.2           80.2    94.3         95.0          95.0        87.6
       Construction Sector Confidence Index (s.a.)    76.9           60.4    85.1         83.8          79.0        73.3
       Unemployment Rate (s.a.)                       13.1           14.0    12.7
       Budget Balance (bn TRY)                       -29.6          -79.9   -31.1         -4.9          13.4
       Current Account Balance (bn $)                 -9.0          -12.5    -9.3         -0.3
       Export (yoy, %)                                -4.3          -26.2    -2.5             5.6       -1.0
       Import (yoy, %)                                10.3          -16.3    10.7             8.4       16.1
       Foreign Tourist Arrivals (yoy, %)             -22.1          -97.9   -73.0         -59.4        -61.9

                                                             Best                   Average                       Worst

4Sources: CBRT, Treasury, TURKSTAT, Akbank
Global Analyst & Investor Day 2021 - January 5, 2021 - AKBANK | INVESTOR ...
01   Operating Environment
    02   2020 Wrap-up
    03   2021 Guidance
    04   Digital Transformation
    05   Sustainability Approach

5
Global Analyst & Investor Day 2021 - January 5, 2021 - AKBANK | INVESTOR ...
2020: Financial strength & operational resilience remains intact

                                                              2020 Guidance                         9M20              2020E vs. Guidance
                                                                                                                                                    9M20 RoE
                                                                                                                                                      11.6%
    TL Loan Growth                                                  Low-twenties                   +20.8%                                          when adj. for
                                                                                                                                                   TL 500 mn (2)
                                                                                                                                                       free
    FX Loan Growth (in USD)                                    Negative c. 10%                        -8.1%                                         provisions
    Leverage                                                                       ~ 8x                  8.2x
    ROE                                                                 Low-teens                    10.5%
    NIM (swap adj.)                                                   4.2%- 4.5%                       4.3%                 Slightly lower   Due to increase in
                                                                                                                                              funding costs

    Net fees&com. growth                               Neg. high-single digit                        -4.3%
    Opex growth                                                          Mid-teens                    16.7%
    Cost/ income (1)                                                           ≤34%                   32.3%
    NPL
Global Analyst & Investor Day 2021 - January 5, 2021 - AKBANK | INVESTOR ...
01   Operating Environment
    02   2020 Wrap-up

    03   2021 Guidance
    04   Digital Transformation
    05   Sustainability Approach

7
2021 Outlook: Leveraging our strength while carrying out priorities
                             Superior              CAR
                       Capital buffers            19.1%(1)
                                                     9M20

                    Low                                                                                                                        ‣ Solid growth
               leverage
                                  8.2x                                                               … to improve
                                  9M20                                                                                                         ‣ Customer acquisition
                                                                                                     profitability                             ‣ CoC normalization

                           CIR                    Excellently
            Low
                         32.3%(2)
      Cost base             9M20                  positioned…

                                                                                                     … to continue                             ‣ People & Culture
          Outstanding                                                                                building our                              ‣ Digitization & AI
                talent                                                                               future                                    ‣ Sustainability

                           Cutting-edge
                           infrastructure

8
(1)   As of 9M20 & w/o forbearances that will end by YE20 (Fixing MtM losses of securities & FX rate for RWA calculation to YE19)
(2)   Excludes FX gain from long FX position related with stage 1&2 provisions & LYY hedge as well as insurance penalty of TL 71 mn & BRSA penalty of TL 117 mn
Redeploying capital with sustainable profitability in focus
                                                        2021G
    ‣ TL Loans                                          ~ 20%   ‣ Customer acquisition
                                                                 ๏ Differentiation through innovation
         ๏ Consumer                           Low-twenties
         ๏ Business                              Mid-teens       ๏ High caliber and mobile sales force
                                                                 ๏ Digital on-boarding to be a game changer
    ‣ FX Loans                                     Flattish
                                                                 ๏ Omni-channel ML based analytical support

                           Loan Breakdown
                            (9M20, net, %)
                                                                ‣ Consumer and SME driven TL loan growth
                                                                 ๏ Accelerated marketing efforts
        Consumer incl.                  38
         Credit Cards
                            22               FX Loans            ๏ Advanced analytical and digital capabilities
                                                                 ๏ Renewed micro-SME lending infrastructure

     TL Business Banking          41

9
Maintain disciplined funding mix & robust liquidity
                                       LDR (1)   (%)                                                       Wholesale Funding Maturity Profile in 2021
                                                                                                                                (USD mn)

                                                                                                    9M20
             137                          138                           143                       FX liquidity
                                                                                                    buffer:                                                         2,694
                                           98
                                                                                                  USD 13.4 bn
             91                                                          93
                                                                                                                           1,025                  929
             51                            54                            50
                                                                                                                                       489
                                                                                                                   251

             2019                         1H20                          9M20                                      1Q21     2Q21        3Q21       4Q21               2021
                                                                                                                                                            (4)
                                                                                                           Multilateral   Securitisation      Syndicated Loan     Trade Finance
                              TL LDR             LDR        FX LDR

 ‣       Maintain disciplined LDR management                                                  ‣   Maintaining current levels of wholesale funding
         ๏ Total LDR at 93% vs sector’s Total LDR 103% (2)                                          ๏ Roll over of both syndicated loans at ~ 100%
                                                                                                    ๏ No Eurobond redemption in 2021
 ‣       Focus remains on broadening deposit base
                                                                                              ‣   Monitoring capital markets opportunistically
         ๏ Sticky & low cost consumer & SME deposits’ share in
           TL Deposit at 75% (3)                                                              ‣   Increasing ESG-linked funding’s share from ~ 10% to
                                                                                                  ~30% from 2021 & beyond
   (1) Bank-only. TL LDR includes domestic TL bond issuances and merchant payables MIS data
10 (2) Based on BRSA weekly data dated September 25, 2020
   (3) Based on 9M20 MIS data
   (4) Syndicated loans are as of October-end 2020
Gradual margin recovery throughout the year
                                             Quarterly Swap Adj. & CPI Normalized NIM (1)                                   2021G
                                                                        (%)
                                                                                                                         Swap Adj. NIM
                                                                                          Margin improvement
                                                                                          to accelerate in 2H21
                                                                                                                         20- 30 bps
                                                                                                                         contraction

                       5.1            4.6             3.9

                      1Q20           2Q20            3Q20           4Q20          1Q21   2Q21       3Q21          4Q21

 ‣ NIM expected to bottom out in 1Q21
 ‣ Favorable positioning for asset repricing in 1H21
      ๏ Low maturity mismatch
      ๏ ~ 40% of TL loans & fixed rate TL securities to mature in 1H21

 ‣ Funding costs projected to ease in 2H21, inline with expected downward inflation trend
 ‣ Proactive positioning in CPI linkers to be margin supportive (CPI used in 2021 CPI linker valuation is 11%)

11 (1) MIS data., 2020 quarterly NIM calculation adjusted by Oct-Oct’20 CPI at 11.9%
Fee income to be growth driven
                        Net Fees & Commissions

                 High-single
                    digit
                                             High-teens                                                           2021G

                                                                               Net fees & comm. growth        High-teens

          2019                  2020E                        2021G
                                                                                ‣ Payment Systems               Mid-teens

                                                                                ‣ Business & Consumer Loans   Low-twenties
                   Fees & Commissions by product
                                    (9M20,%)
                                                                                ‣ Wealth Management             Mid-teens
     Wealth Management
                                                           Bancassurance
                                        14                                      ‣ Bancassurance                 High-teens
                                               7             Money Transfers
       Business Loans          27                  6
                                                       5    Other
                                                   4
                                                           Consumer Loans
      Payment Systems                   37

12
CIR to remain best-in-class
                                     Opex
                                                                                                                        2021G

                       Mid-teens
                                                   Mid-teens                Opex Growth                               Mid-teens

                                                                            ‣ HR expenses                                ~ CPI (1)

                                                                            ‣ Marketing expenses                       > avg. CPI
                2019                2020E                        2021G
                                                                              ๏ Inline w/ growth strategy
                               Opex Breakdown
                                    (9M20,%)                                ‣ IT / Depreciation expenses               > avg. CPI
                                                               Regulatory     ๏ Currency depreciation
   Depreciation & Maint.
                                              11               IT             ๏ Higher digitization within the bank
                                    11
                                                   8
                               16                                           ‣ Regulatory                               > avg. CPI
                Marketing                              13
                                                               Other          ๏ Inline w/ growth strategy

                                         41
                       HR                                                   CIR                                          ≤ 34%

13 (1) YE 2020 CPI
CoC to improve following prudent reserve build
        Total            Provision Build & Coverages                                                    Net CoC                          2021G
     provisions                                                                                 (including ccy impact, bps)
      reached                                                                                                                            CoC
      TL 17 bn
       9M20
                                                                     6.1%
                                                                                                                                       < 200 bps

        4.1%                                                                                                                  250-300
                                                                                         317                                             < 200

                                                                                                 294               271
                                                                                201

        1Q19      2Q19         3Q19        4Q19   1Q20    2Q20       3Q20      1Q20     2Q20     3Q20              9M20        2020E      2021G

                         Provision Build          Gross Coverage %

 ‣ Proactive IFRS 9 implementation regardless of                            ‣ No provision reversals foreseen for the existing book
     forbearances & payment deferrals in 2020
     ๏ Stage 2 & 3 coverages up by c. 6 pps & c. 7 pps                      ‣ NPL 2021 guidance
Strong ROE recovery in 2021
                                      Low-teens    Mid-teens
                                        2020         2021

     Loan growth with     Solid NII    Improving     Low       Lower CoC after    Hedged LYY
      risk & return in   generation      fees      operating      significant      position
           focus                                   cost base    provision build

                            Inline                                10 bps CoC        c. 180 bps
                             with                                improvement:      negative ROE
                           growth                                  c. 40 bps      impact in 1H20
                          strategy                                ROE impact      ahead of hedge

15
2021 Guidance: Leveraging our strength while carrying out priorities
                                                                                     2021G

     TL Loan Growth                                                                  ~ 20%
     FX Loan Growth (in USD)                                                       Flattish
     Leverage                                                                            > 8x                 Medium-term Targets
     ROE                                                                       Mid-teens
                                                                                                              ✓ Achieve mid-to high-teens ROE
     NIM (swap adj.)                                       20-30 bps contraction
                                                                                                              ✓ Committed to sustainable dividend distribution
     Net fees&com. growth                                                     High-teens
                                                                                                              ✓ Maintain best-in-class CIR
     Opex growth                                                               Mid-teens
     Cost/ income (1)                                                                ≤34%
     NPL (2)
01   Operating Environment
     02   2020 Wrap-up

     03   2021 Guidance
     04   Digital Transformation
     05   Sustainability Approach

17
A few of new prominent digital features launched during 2020
                  User-centered                                               Smart                                       Daily Banking
 ‣ New brand attitude and look & feel                   ‣ AI-based personalized financial insights           One-Stop Shop for Wealth Management
 ‣ Lean experience, simplified language & new tone      ‣ AI and need-based smart offers                   ‣ New investment dashboard
     of voice                                           ‣ Campaigns and offers from favorite               ‣ Aggregated view of all assets
 ‣ Personalized communication area                       brands powered w/ AI
                                                                                                           ‣ Total portfolio and asset performance tracking
 ‣ Native promo and sales areas                         ‣ Akbank Assistant chatbot: First point of help    ‣ New and enriched investment product rail
                                                         integrated into mobile
 ‣ Mobile youth proposition: Akbank FAV                                                                    ‣ FX platform with customized currency prices
                                                        ‣ Explore tab with search & help capabilities
 ‣ Turkey’s first digital-first credit card                                                                ‣ Crypto-currency menu integrated with prominent
                                                        ‣ Proactive money transfer & payment suggestions    crypto-platforms
 ‣ Add & rename “contacts” infrastructure
                                                        ‣ Personalized small talk & info sharings
 ‣ Lean money transfer experience
                                                        ‣ Ready for upcoming regulations: Digital            Socialized Banking Experience in Money
 ‣ Akbank Mobile recognized with 3 key design awards:    Onboarding, Single Factor login                              Transfers & Payments
     ๏ iF Design Best Mobile App Design
     ๏ A’Design Award & Competition                                                                        ‣ Mobile payments with QR, NFC, OCR and barcode
     ๏ Red Dot Award in Brand &                                                                             reading
       Communication Design                                                                                ‣ Nearby money transfers
                                                                                                           ‣ Money transfers and payments with QR
                                                                                                           ‣ Money transfers to contacts and groups
                                                                                                           ‣ Istanbulcard registration and top-up payments

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01   Operating Environment
     02   2020 Wrap-up

     03   2021 Guidance
     04   Digital Transformation
     05   Sustainability Approach

19
ESG Strategy: Mitigate environmental footprint while increasing
positive impact

                   Sustainable Finance                           Ecosystems Management
       Responsible Products & Services   ‣                       ‣ Digitalization
                      Impact Investing   ‣                       ‣ Financial Inclusion
                                                To be the
                                              leading bank
                                               that drives
                                             Turkey into the
                                                 future
                  People & Community                             Climate Change
                    Future of Work       ‣                       ‣ Operational Emissions
               Diversity & Inclusion     ‣                       ‣ Portfolio Impact
             Community Investment        ‣                       ‣ Portfolio Exposure

               Integrated Governance                           Financial Performance

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Actionable targets for positive impact

 SUSTAINABLE             TL 200 bn              TL 15 bn AuM       ECOSYSTEMS               Extend digital & innovative
 FINANCE                 Sustainable loan       Sustainable        MANAGEMENT               products & services
                         financing until        investment funds
 Supporting a more                                                 Enhancing
 sustainable economy     2030                   2030               businesses &
                                                                   financial health

                         Increase sustainable financing                                     Increase number of financially
                         secured by the bank until 2030                                     empowered people

                         Improve the            Increase Social                             Become a carbon-       Decrease impact
 PEOPLE &                effectiveness of
                                                                   CLIMATE
                                                Return on                                   neutral bank           of loan portfolio
 COMMUNITY               investment on our      Investments for
                                                                   CHANGE                   through eliminating
                                                                   Mitigating operational
                                                                                                                   on climate
 Empowering our people   people                 community                                   operational
 and communities                                                   emission & portfolio                            change until
                                                investments                                 emissions until
                                                                   impact                   2025                   2030

                         Enhance the effectiveness of Akbank                                Mitigate climate-related risks &
                         volunteerism in community investments                              impact on portfolio

21
Check out our website!

     Some of the new features:

22
Investor Relations & Sustainability Team

     Ebru Güvenir                                                                    Institutional Investor Awards
     Senior Vice President
     ebru.guvenir@akbank.com

                                                                                    Best IR Program       Best CEO
     İlknur Kocaer, CFA                         Feride Doğan                            in Turkey      for IR in Turkey
     Investor Relations Vice President           Sustainability Vice President       for Large Cap      for Large Cap
     ilknur.kocaer@akbank.com                                                             2020               2020
                                                 feride.dogan@akbank.com

     Nazlı Çelem                                 Gülçe Deniz
     Manager                                     Manager
                                                                                                           Best IR
     nazli.celem@akbank.com                      gulce.deniz@akbank.com                Best CFO         Professional
                                                                                    for IR in Turkey      in Turkey
                                                                                     for Large Cap     for Large Cap
     Bilgi Aslankurt                            Burak Songül                              2020              2020
     Manager                                    Manager
     bilgi.aslankurt@akbank.com                 burak.songul@akbank.com

     Address    : Akbank Genel Müdürlüğü Sabancı Center 4. Levent 34330, İstanbul
     Email      : investor.relations@akbank.com
     IR Website : https://www.akbankinvestorrelations.com/en/

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Disclaimer Statement

     The information and opinions contained in this document have been compiled or arrived at by Akbank from
     sources believed to be reliable and in good faith, but no representation or warranty, expressed or implied, is
     made as to their accuracy, completeness or correctness. All opinions and estimates contained in this
     document constitute the Company’s judgement as of the date of this document and are subject to change
     without notice. The information contained in this document is published for the assistance of recipients, but
     is not to be relied upon as authoritative or taken in substitution for the exercise of judgement by any
     recipient. The Company does not accept any liability whatsoever for any direct or consequential loss arising
     from any use of this document or its contents. This document may not be reproduced, distributed or
     published for any purpose.

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