Gauging the Labour Force Pulse 2019 - Centre for Workforce Development
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2019 Local Labour Market Plan Gauging the Labour Force Pulse An update to the 2018 — 2021 Strategic Workforce Development Plan for Hastings, Prince Edward and Lennox and Addington Counties
Centre for Workforce Development The Centre for Workforce Development is governed by a volunteer Board of Directors. They provide vital direction to the activities of the Board as well as important input to addressing local labour force issues. Francis Cadeau, Co-Chair Jeremy Braithwaite, Director Warren Maracle, Director Mike Whitaker, Co-Chair Maddison Ellis, Director Michelle Michaud, Director Heather Bossa, Secretary Craig Ervine, Director Derek Morgan, Director Jennifer Latham, Treasurer Dale Hoard, Director Maureen Rump, Director This project is funded in part by the Government of Canada and the Government of Ontario. The material contained in this report has been prepared by Centre for Workforce Development (CFWD) and is drawn from a variety of sources considered to be reliable. We make no representation or warranty, explicit or implied, as to its accuracy or completeness. In providing this material, CFWD does not assume any responsibility or liability. The views expressed do not necessarily reflect those of the Government of Canada or the Government of Ontario. 2
ACKNOWLEDGEMENTS The past year has seen a number of changes and announcements including the rebranding of the East Central Ontario Training Board (ECOTB) to Centre for Workforce Development (CFWD). This new brand speaks clearly about who we are and what we are working on in the community. The Board’s new website has made it much easier for the community to understand the projects we are working on and identify labour market resources available to them. Understanding the local labour market continues to pose challenges for all involved. The rural communities within Hastings, Prince Edward and Lennox and Addington sit within a larger Economic Region where data is often difficult to identify and utilize. CFWD uses as much local data as possible and combines this with community and partner conversations over the year as well as industry specific consultations. All this pooled information is used to guide implementing actions identified in the 2018—2021 three-year strategic Local Labour Market Plan (LLMP). The continued input from employers, Chambers of Commerce, Economic Development, Mohawks of the Bay of Quinte, business associations and key community organizations has been a valuable resource in helping determine the best way to address the actions outlined in the LLMP. As well, working with our Employment Ontario Service Providers, members of the Quinte Employment Network and Prince Edward County Employment Network have provided a sound foundation in understanding job seeker needs. Youth are our future workforce. The solid partnerships CFWD has formed with Hastings and Prince Edward District School Board, Algonquin Lakeshore District School Board, Limestone District School Board, École Secondaire Publique Marc-Garneau, Sir James Whitney School for the Deaf and Loyalist College have been key to sharing future workforce needs with local youth. Additionally, our role in Youth Collective Impacts in Prince Edward and Hastings County have helped us understand youth struggles. To all our partners in the community, the staff and Board of Directors of CFWD say “Thank You!”. It would not be possible to carry out the work of the Board without you at our side. 3
Table of Contents Acknowledgements ····································································· 3 Executive Summary ···································································· 5 Unemployment Rate Update ························································· 6 Participation Rate Update ····························································· 7 Business Count Update Hastings County ······································································· 8 Prince Edward County ······························································· 9 Lennox and Addington County····················································· 10 Health Care Industry ··································································· 11 Tourism Industry ········································································· 13 Construction Industry ··································································· 14 Employment Ontario Programs Apprenticeships·········································································· 15 Canada—Ontario Job Grant ·························································· 16 Employment Services ·································································· 18 Literacy and Basic Skills (LBS) ······················································ 22 Ontario Employment Assistance Service (OEAS)······························· 25 Second Career ··········································································· 26 Youth Job Connection (YJC) ························································· 27 Long Range Actions – Year One Implementation Update ···················· 28 Conclusions··············································································· 34 Special Thanks ·········································································· 35 4
EXECUTIVE SUMMARY “If you want to go fast, you go alone. If you want to go far, you go together”. This African proverb is often quoted by Mayor Jim Harrison of Quinte West and it has stuck with me ever since I heard him use it. The Centre for Workforce Development (CFWD) wants to see businesses, job seekers, entrepreneurs and youth go far in this community through collaborative efforts. Whether you are from Bancroft, Picton, Trenton, Belleville, Madoc, Tweed, Napanee, Mohawks of the Bay of Quinte or another community in Hastings, Prince Edward and Lennox and Addington Counties, we need to move forward together on our labour force issues if we are to accomplish the goals the community has set out in the Local Labour Market Plan. The 2018-2021 three-year strategic Local Labour Market Plan (LLMP) focused on current labour market conditions, community profiles of all three Counties and long range actions to address labour force issues identified. Over the past several months, CFWD partnered on a number of activities that have begun to address the goals and actions outlined. These efforts are just the beginning. The Board is continuing this work throughout the 2019 – 20 fiscal year as we focus on three areas that require more detailed research. This LLMP Update will identify the actions that have been worked on in 2018 – 19 and the results of the work to date. Not every goal and action saw activity associated with them, however, discussions with community partners continue on developing opportunities to tackle them. In addition to the update of the Action Plan goals and activities table, this LLMP update will focus on the three key areas: Tourism, Construction and Health Care. The Employment Ontario Service Provider program updates are once again included as part of keeping the community informed of the substantial work they are doing to help both job seekers and employers focus on their workforce development needs. Since we want this community to “go far”, I invite you to be a part of helping the community move forward in addressing labour force needs. Read this report! Provide feedback! Get involved! Brad Labadie Executive Director Centre for Workforce Development 5
UNEMPLOYMENT RATE UPDATE In the LLMP released in February 2018, the two-year averaged unemployment rate covering 2001 to 2016 for Hastings, Prince Edward and Lennox and Addington Counties was shared. It was compared to the larger Economic Region of Kingston- Pembroke, Ontario and Canada. This table is an update of that data and has been shortened to cover 2008 to 2018. As before, the unemployment rate is relatively close to the other areas of comparison. Unemployment Rates 2008-2018 Two Year Averaging 10 9.5 9.4 8.9 9 8.5 8.3 8.2 8.7 8.4 8.4 7.9 7.8 7.8 7.8 8 8.2 7.4 7.8 7.6 7.4 7.9 8.1 7.5 7.5 7.7 7.1 7.0 7.2 7 7.2 7.3 7.2 6.7 Unemployment Rate (%) 7.2 7.0 6.9 6.7 6.3 6.5 6.5 6.1 5.9 6 6.6 5.8 5.5 5.5 5.9 5.3 5 08-09 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 Lennox and Addington, Hastings, Prince Edward Kingston-Pembroke [3515] Ontario Canada Source: Statistics Canada, Labour Force Survey, Special Tabulations 6
PARTICIPATION RATE UPDATE In the LLMP released in February 2018, the two-year averaged participation rate covering 2001 to 2016 for Hastings, Prince Edward and Lennox and Addington Counties was also shared. It was compared to the larger Economic Region of Kingston-Pembroke, Ontario and Canada. This table is an update of that data and has been shortened to cover 2008 to 2018. Unlike the unemployment rate, the participation rate has continued a downward trend locally. Sitting at 14.3% lower than Ontario and 7% lower than the Economic Region, this is of a concern. Employers locally have been finding it more difficult over the past two years to fill available positions and the low participation rate is an indicator of why they are struggling. Because there are more questions than answers to this issue, in-depth research on the participation rate across Eastern Ontario is proposed. Participation Rates 2008 - 2018 Two Year Averaging 70.0 67.4 66.9 68.0 66.7 66.5 66.4 66.3 65.9 65.8 65.8 65.6 66.0 67.4 67.0 66.8 63.6 66.6 66.3 66.1 64.0 62.9 65.5 65 65.1 64.7 61.4 61.4 61.4 61.1 62.0 62.6 62.3 59.2 58.9 60.0 58.6 60.3 57.4 58.0 59.9 60.0 59.3 Participation Rate (%) 56.0 56.9 54.0 54.1 54 52.0 50.4 50.0 08-09 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 Lennox and Addington, Hastings, Prince Edward Kingston-Pembroke [3515] Ontario Canada Source: Statistics Canada, Labour Force Survey, Special Tabulations 7
BUSINESS COUNT UPDATE The top five industries remained the same as those HASTINGS COUNTY in the 2018 LLMP with Construction seeing a slight increase. Manufacturing, Health Care and Construction all saw minor increases in number of employees. Hastings County -Top Five Industries By Business Count 18% 17% % of Businesses With Employees 16% 15% 14% 12% 11% 10% 10% 8% 8% 6% 4% 2% 0% 44-45 Retail trade 23 Construction 62 Health care 81 Other services 72 and social (except public Accommodation Source: Statistics Canada, Canada Business Counts June 2018 assistance administration) and food services Hastings County - Top Five Industries by Employee Count 20% 18% % of Estimated Employee Count 18% 16% 14% 14% 13% 12% 10% 10% 8% 8% 6% 4% 2% 0% 44-45 Retail 31-33 62 Health care 72 23 Construction trade Manufacturing and social Accommodation assistance and food services Source: Statistics Canada, Canada Business Counts June 2018, Special Calculations 8
BUSINESS COUNT UPDATE The top five industries remained the same as those in the 2018 LLMP with Accommodation and Food Services PRINCE EDWARD COUNTY seeing a minor decrease in total percentage of all businesses. Health Care saw a minor increase in number of employees while Accommodation and Food Services and Retail saw minor decreases. Prince Edward County -Top Five Industries By Business Count 18% 17% % of Businesses With Employees 16% 14% 12% 11% 10% 10% 9% 9% 8% 6% 4% 2% 0% 23 Construction 44-45 Retail trade 62 Health care 11 Agriculture, 72 and social forestry, fishing Accommodation Source: Statistics Canada, Canada Business Counts June 2018 assistance and hunting and food services Prince Edward County - Top Five Industries by Employee Count 18% % of Estimated Employee Count 16% 16% 14% 12% 12% 12% 11% 10% 10% 8% 6% 4% 2% 0% 62 Health care 72 44-45 Retail trade 11 Agriculture, 23 Construction and social Accommodation forestry, fishing assistance and food services and hunting Source: Statistics Canada, Canada Business Counts June 2018, Special Calculations 9
BUSINESS COUNT UPDATE The top five industries remained the same as those in the 2018 LLMP with Construction seeing a minor decrease LENNOX AND and Retail seeing a minor increase in total percentage of ADDINGTON COUNTY all businesses. Health Care saw a minor increase in number of employees. Lennox and Addington County -Top Five Industries By Business Count 25% % of Businesses With Employees 20% 20% 15% 15% 10% 10% 9% 8% 5% 0% 23 Construction 44-45 Retail 62 Health care 81 Other 72 trade and social services (except Accommodation assistance public and food administration) services Source: Statistics Canada, Canada Business Counts June 2018 Lennox and Addington County - Top Five Industries by Employee Count 18% % of Estimated Employee Count 16% 16% 15% 15% 14% 12% 10% 9% 8% 7% 6% 4% 2% 0% 31-33 62 Health care 44-45 Retail 23 Construction 72 Manufacturing and social trade Accommodation assistance and food services Source: Statistics Canada, Canada Business Counts June 2018, Special Calculations 10
HEALTH CARE INDUSTRY In the 2018—2021 LLMP, Health Care was an industry area noted as needing further exploration. Although data indicated an increase in health care related businesses and in the labour force associated with that industry, not much is known about what types of positions are available and what the struggles are to find, fill and retain people for them. The Health Care industry will be a high priority research component in 2019 and leading up to this, consultations with employers in the industry and Employment Ontario Service Providers were held throughout January 2019. The information from these consultations will help lead further research. Employment Service Providers have Employers have a variety of Health qualified clients looking for work in Care occupations they struggle to fill these occupations. across the region. Personal Support Worker Personal Support Worker (Especially in remote areas) Developmental Support Worker Dietary Food Service Worker Medical Administration/Office Registered Nurse (With specialty Home Care Worker area experience) Dietary Aide Registered Practical Nurse (With Registered Practical Nurse specialty area experience) Child and Youth Worker Physiotherapists Registered Massage Therapists Occupational Therapists (Spa related opportunities) Speech & Language Therapists Nurse Practitioners (Growing opportunities) There appears to be both gaps and opportunities however, no strategy is yet in place to address this. 11
HEALTH CARE INDUSTRY Employment Service Providers Employers identified a number of identified a number of barriers that barriers in finding candidates for their clients face in finding positions in available positions in the Health Care the Health Care Industry. Industry. Lack of experience Lack of applicants Lack of education Applicants lack experience Disability issues Budget restrictions Employer inflexible in their hiring Applicants lack interpersonal skills Other areas: Applicants lack work ethic Newly educated clients Other areas: struggle to break into field Travel Newcomers to Ontario have Number of resumes received issues with education being that are not relevant recognized Lack of senior experienced RN/RPN that wants that PSW RN’s that can provide position as a result of burnout mentorship to junior RN’s Communication issues for Overall shortage of deaf and hard of hearing professionals within the clients that are qualified to Province (e.g. Therapy hold PSW positions positions) Only part-time work Lack of people currently in the career path (e.g. Nurse Practitioner) ! Employers also identified a number of retention issues they have encountered. Getting more hours Patient and client loads Lack of stability Staffing shortages Not what staff envisioned Inability to fill vacation requests No regular hours at the Competition from other beginning employers locally and provincially Workload 12
TOURISM INDUSTRY Sector Partnership Planning Grant In 2017, the Ministry of Training, Colleges and Universities (then called Ministry of Advanced Education and Skills Development) opened up a call for proposals known as Sector Partnership Planning Grants (SPPG). With a focus on addressing industry/sector specific training needs through the identification of workforce challenges and strategy development, two organizations were successfully approved under this grant to look at tourism related issues that would impact the industry locally. Local based Agri-tourism research Provincial based tourism research Prince Edward Ontario Tourism Learning Centre Education (PELC) Corporation (OTEC) Partnered with Their research resulted in: Formation of Tourism & Hospitality Sector Partnership Planning Meetings held in Windsor, Kitchener/Waterloo, The Prince Edward Learning Kingston and Toronto. Centre PEC Chamber of Commerce Career Edge Formation of PEC Community Development Department Loyalist College Training & Knowledge Centre Implementation of SkillsAdvance Implementation of SkillsAdvance (SAO) Ontario (SAO) Pilot Project Phase 2 and Skills Catalyst Fund (2018) by Career Edge. Project in various areas across Ontario H.E.A.T. including Quinte West in Partnership with Career Edge. Helping Employers Acquire Talent Hospitality Career Catalyst 13
CONSTRUCTION INDUSTRY In 2018, CFWD began addressing shortages in the construction labour force through two partnership initiatives with the Quinte Home Builders Association (QHBA). In April 2018, CFWD along with staff from the Ministry of Training, Colleges and Universities manned a booth at the Home and Lifestyle Show over the weekend. Approximately 250 people encompassing youth, parents and grandparents visited the booth to learn more about the career path in apprenticeable trades across all industry sectors. Across most of the Board’s catchment area, construction related businesses and occupations remained steady or were on the increase. Only Lennox and Addington saw a small decrease in the number of businesses but the labour force numbers did not decrease. A better understanding of this industry’s needs will be the subject of research over the next two years, both locally and across Eastern Ontario. In November 2018, CFWD and QHBA partnered on an QHBA and its members identified event to inform high school students about the great numerous positions as a priority to fill. local opportunities in the construction industry. About 100 students participated in speed mentoring and skills competitions! We need: Journeyman Carpenters/ Framers Masons General Contractors HVAC installers Plumbers Electricians 14
EMPLOYMENT ONTARIO PROGRAMS The Ministry of Training, Colleges and Universities (MTCU) provides data updates on various program areas administered through the Employment Ontario Service Provider Network. The organizations that deliver the programs are broken into Employment Services and Literacy and Basic Skills Services. The following data update, covering the 2017-18 fiscal year, is presented to provide an overview to the community of what is occurring across the program areas. The data is presented with a note of caution as any data numbers below 10 are suppressed by MTCU and will not be reflected in the data presented. For this reason no direct analysis of this data is done, however it is reviewed with the Service Provider Network. The numbers in all tables and charts, unless expressed as a percentage, indicate number of clients. Apprenticeships Apprenticeship Across Hastings, Prince Edward and Lennox and Addington Counties 900 784 800 New 700 registrants Number of Persons 600 dropped by 20% as 500 compared 400 298 to 2016-17. 300 179 200 101 100 0 Number of New Number of Active Number of CofAs Number of Modular Registrations Apprentices Issued Training Registrations New Apprentice Age Ranges Across Hastings, Prince Edward and Lennox and Addington Counties 160 146 139 140 Number of Persons 120 100 80 60 40 20 13 0 15-24 25-44 45-64 Age Range 15
EMPLOYMENT ONTARIO PROGRAMS New Apprentice Gender 255 43 New Apprentice Registrations by Trade Across Hastings, Prince Edward and Lennox and Addington Counties 313A: Refrigeration and Air Conditioning Systems Mechanic 11 433A: Industrial Mechanic Millwright 25 403A: General Carpenter 25 306A: Plumber 26 332A: Hairstylist 30 310T: Truck and Coach Technician 37 309A: Electrician - Construction and Maintenance 39 310S: Automotive Service Technician 43 0 5 10 15 20 25 30 35 40 45 50 Number of Registrants Number of Employees in Participating Canada - Ontario Job Grant (COJG) Companies In the Employer Stream, there were 172 14 participating employers. All of these fell within the “Under 25” category. This category means there were 25 or less participants in training. 147 Less than 50 50-150 16
EMPLOYMENT ONTARIO PROGRAMS Training Outcome at Exit 92% 92% Percent of Employers Reporting 91% 90% 90% 89% Increase in trainee Training met workforce productivity needs There were a total of 465 COJG Participant Age Range participants in the COJG 300 program. 242 250 Number of Participants 200 140 COJG Participant Gender 150 100 55 50 28 0 15-24 25-44 45-64 65 and older Age Range 222 242 Participant Education Level Completion of Secondary 30 84% of the participants were Certificate/Diploma 162 employed full-time. 14% were Applied/Associate/Bachelor Degree 45 employed part-time. Unknown 210 0 50 100 150 200 250 Number of Participants 17
EMPLOYMENT ONTARIO PROGRAMS Employment Services Assisted Service Clients1 Unassisted R&I Clients2 Assisted clients saw a slight increase while unassisted saw a slight decrease from the previous fiscal year. 3366 5796 Assisted Client Age Range Assisted Client Gender 1600 1406 1400 1200 Number of Clients 1049 1000 857 800 600 400 200 54 0 1771 1587 15-24 25-44 45-64 65 and older Age Ranges 1 Assisted Clients are unemployed and not participating in full time training or education. Components include Job Search, Job Matching, Placement and Incentive and Job/Training Retention. 2 (R&I) - The Resource and Information (RI) component is a resource that is available to everyone in the community including the employed, under-employed, job seekers, students, laid off workers, apprentices, internationally trained and employers. There are no eligibility or access criteria for RI. 18
EMPLOYMENT ONTARIO PROGRAMS Assisted Client Highest Education Level at Program Entry Less than Grade 9 42 Less than Grade 12 576 Completion of Secondary 1416 Certificate of Apprenticeship/Journey Person 59 Certificate/Diploma 973 Applied/Associate/Bachelor Degree 170 Post Graduate 26 Other (Some Apprenticeship/College/University) 104 0 500 1000 1500 Number of Clients Designated Groups Aboriginal Group 173 Labour Force Francophone 17 Attachment Internationally Trained Employed Full Time 69 Professionals 71 Employed Part Time 57 Newcomer 54 Self Employed 20 Person with Disability 712 Under Employed 90 Visible Minority 99 Unemployed 3120 Top Five Layoff Occupations Trades helpers, construction labourers and related occupations 222 Service support and other service occupations, n.e.c. 193 Service representatives & other customer & personal services occupations 155 Labourers in Processing, Manufacturing and Utilities 143 Other installers, repairers and servicers and material handlers 134 19
Assisted Client Layoff Industry Agriculture, Forestry, Fishing and Hunting 23 Construction 250 Manufacturing 249 Wholesale Trade 37 Retail Trade 328 Transportation and Warehousing 148 Information 17 Finance and Insurance 13 Real Estate and Rental and Leasing 15 Professional, Scientific, and Technical Services 34 Administrative and Support, Waste Management and Remediation Services 212 Educational Services 20 Health Care and Social Assistance 95 Arts, Entertainment, and Recreation 48 Accommodation and Food Services 265 Other Services (except Public Administration) 92 Public Administration 30 0 50 100 150 200 250 300 350 Number of Clients Client Numbers by Layoff Occupation Processing and manufacturing machine operators Trades helpers, construction labourers and related production workers 59 and related occupations 222 Harvesting, landscaping and natural resources Service support and other service labourers 49 occupations, n.e.c. 193 Care providers and educational, legal Service representatives and other customer and public protection support occupations 39 and personal services occupations 155 Maintenance and equipment operation trades 35 Labourers in Processing, Manufacturing and Utilities 143 Paraprofessional occupations in legal, social, community and education services 29 Other installers, repairers and servicers and material handlers 134 Middle management occupations in retail and wholesale trade and customer services 28 Sales support occupations 120 Distribution, tracking and scheduling Sales representatives and salespersons co-ordination occupations 27 – wholesale and retail trade 101 Technical Occupations Related to Transport and heavy equipment operation natural and applied sciences 27 and related maintenance occupations 100 Assemblers in Manufacturing 20 Service supervisors and technical s ervice occupations 89 Middle management occupations in trades, transportation, production and utilities 13 Office support occupations 80 Retail sales supervisors and specialized Administrative and financial supervisors sales occupations 13 and administrative occupations 67 Workers in natural resources, agriculture Industrial, electrical and construction trades 65 and related production 11 * n.e.c. means “not elsewhere classified” 20
EMPLOYMENT ONTARIO PROGRAMS Detailed Outcome at Exit Employed Full-Time 1448 Employed Part-Time 471 Employed Apprentice 28 Employed - Other* 175 Self-Employed 72 In Education 98 In Training 219 Independent 22 Unable to Work 88 Unemployed 418 Unknown 313 0 200 400 600 800 1000 1200 1400 1600 Number of Clients *Other (employed in a more suitable job, employed in a professional occupation/trade, employed in area of training/choice) Employed Outcome Top Five Occupations Employed Outcome Top Five Industries Service support and other service occupations, n.e.c.* 81 Manufacturing 115 Retail Trade 99 Trades helpers, construction Accommodation and Food labourers and related occupations 70 Services 89 Labourers in Processing, Construction 68 Manufacturing and Utilities 66 Administrative and Support, Waste Management & Sales support occupations Remediation Services 62 Service representatives and other customer and personal services occupations 42 * n.e.c. means “not elsewhere classified” 21
EMPLOYMENT ONTARIO PROGRAMS Literacy and Basic Skills (LBS) Client Numbers 450 437 400 Number of Clients 350 300 250 219 200 4% Increase in the 150 number of In-Person Learners. 100 Number of In-Person Learners Number of In-Person Learners (New) (Carry-Over) LBS Client Gender Labour Force Attachment 3% 2% 9% Unemployed 15% Employed Part Time Employed Full Time 278 376 Self Employed 71% Unknown Designated Groups Aboriginal Group 50 Newcomer 14 Person with Disability 266 Visible Minority 26 22
Clients by Age Range 300 258 250 Number of Clients 195 200 147 150 100 56 50 0 15-24 25-44 45-64 65 and older Where Were Clients Referred In From? EO - Employment Service Provider 87 EO - Literacy and Basic Skills Service Provider 14 Informal Word of Mouth/Media Referral 346 Ontario Works 53 Other - Structured/Formal Referral 118 Client Source of Income Dependent of OW/ODSP 38 Employed 111 Number of Learners by Sector Employment Insurance 51 Community Agency 391 No Source of Income 71 Community College 265 Ontario Disability Support Program 143 Ontario Works 119 Other 94 23
Learner Goal Path 300 255 250 Number of Clients 197 200 150 100 100 84 50 20 0 Apprenticeship Independence Secondary Employment Postsecondary School Credit Referral Out to Community and Other Programs/Resources Educational/Academic Services 145 Custom Basic Plan 64 Multiple 34 High School 32 Employment Service Provider 31 Multiple 20 Federal Youth Employment Strategy 13 0 50 100 150 Number of Clients Detailed Outcome at Program Exit Unknown 92 Unemployed 57 In Education 55 Employed Full-Time 51 Employed Part-Time 30 Independent 21 Volunteer 20 Both employed and in education 15 Unable to Work 14 In Training 12 0 10 20 30 40 50 60 70 80 90 100 Number of Clients 24
EMPLOYMENT ONTARIO PROGRAMS Ontario Employment Assistance Service (OEAS) There were a total of 116 clients assisted through this program. The data outlined below does not include the new Supported Employment program which launched in April 2018. Clients by Age Range 40 39 39 Client Gender Number of Clients 38 37 37 36 35 35 34 33 15-24 25-44 45-64 Age Range 66 50 Client Education Level Less than Grade 12 19 Completion of Secondary 43 Certificate/Diploma 32 Other (Some 11 Apprenticeship/College/University) 0 5 10 15 20 25 30 35 40 45 50 Number of Clients Client Income Source 40 36 35 30 Number of Clients 30 26 Client Designated 25 20 Groups 16 15 Aboriginal Group 11 10 5 Person with Disability 86 0 No Source of Ontario Ontario Works Other Income Disability Support Program 25
EMPLOYMENT ONTARIO PROGRAMS Second Career There were a total of 99 clients assisted through the Second Career program. Client Highest Education Levels Client Gender 45 39 40 Number of Clients 35 30 30 25 20 15 13 10 5 46 53 0 Less than Grade 12 Completion of Certificate/Diploma Secondary Length of Time Out of Employment/Training 25% of clients in this Client Age Ranges program went into Transport Truck Driver Less than 3 months 52 25-44 49 Training. Client numbers across other training 3 - 6 months 16 45-64 41 programs are suppressed. 6 - 12 months 13 More than 12 months 12 Outcome at Exit Detail Employed - Other* 16 Employed Full-Time 25 Unknown 20 Unemployed** 47 0 5 10 15 20 25 30 35 40 45 50 Number of Clients *Other (employed in a more suitable job, employed in a professional occupation/trade, employed in area of training/choice) ** Unemployed is number of clients at completion of training. 12 month follow-up shows 75% were now employed. 26
EMPLOYMENT ONTARIO PROGRAMS Youth Job Connection (YJC) There were a total of 263 clients assisted through the Youth Job Connection program. Client Highest Education Levels at Intake Less than Grade 9 11 Less than Grade 12 107 Completion of Secondary 118 Certificate/Diploma 14 Other (Some 11 Apprenticeship/College/University) 0 50 100 150 Number of Clients Client Income Source 160 145 140 Number of Clients 120 100 78 80 60 40 15 17 20 0 Dependent of No Source of Ontario Disability Ontario Works OW/ODSP Income Support Program Client Gender Client Age Ranges Client Designated Groups 15-24 227 Aboriginal Group 21 25-44 36 Person with Disability 76 152 110 27
LONG RANGE ACTIONS – YEAR ONE IMPLEMENTATION UPDATE Address the need to improve the soft and technical skills of job seekers and to retain these people once hired in the manufacturing sector. Goal Activity Update Job seekers have access to a Develop a short-term No Action to Date pre-employment program that enhanced training program to provides integrated soft and be delivered through post- technical skills development. secondary or adult education training paths. Employers be provided with the Existing HR Toolkit to be The HR Toolkit is currently resources, training and support updated with current Human being revised with an expected that they require to implement Resource hiring practices and release to be done in early and maintain an effective legal requirements as well as 2019. orientation and onboarding be enhanced to include process. orientation and onboarding. Employers be provided with the Develop a short-term Loyalist Training and resources, training and support enhanced training program for Knowledge Centre has that they require to develop the supervisors and managers to developed a series of training soft skills necessary to be delivered through post programs for managers and effectively support employees secondary, adult education or these have been delivered over to excel at their job. service provider training the past 6-8 months. paths. Solutions be identified and Develop and implement a Marketing is being included in actioned to address the areas strategy to address the issues the larger Eastern Ontario of concern related to flexible identified. This includes Manufacturing Strategy. training options, marketing of marketing manufacturing as a Transportation is a high priority manufacturing and improved Career of Choice. with City of Belleville—new transportation options. transit pilot implemented and very successful. More Quinte Region options being developed. Implementing a plan to rapidly respond to changes in workforce staffing and training needs across manufacturing in Eastern Ontario. Goal Activity Update Coordinate collaboration to Development of a plan The Ontario East Economic deliver an integrated workforce through the Ontario East Development Commission has development plan. Economic Development developed a draft version of the Commission in partnership Eastern Ontario Manufacturing Workforce Development Project. with Eastern Region Local CFWD sits as part of the Boards. steering committee for this project. 28
LONG RANGE ACTIONS – YEAR ONE IMPLEMENTATION UPDATE Understanding “true” Labour Market Information data Goal Activity Update Locally the participation rate has Detailed research to obtain a CFWD is currently putting been on a steady decline. better understanding of the together an Ontario Labour However, participation rates do “true” unemployment and Market Partnership proposal to not reflect people who may be participation rates of people in conduct detailed research, focus actively seeking employment but the Board catchment area. groups and develop a strategy to fall under such programs as From this better assessment of address the low participation rate. Ontario Works. available labour skills and training needs of potential employees can be developed. Equality in Skilled Trades Goal Activity Update Provide a better understanding to Further develop relationships No Action to Date employers hiring in skilled trades with: local women’s groups; occupations about the advantage Aboriginal communities, of hiring underrepresented employers and employment groups including women, agencies; person with aboriginal and persons with disabilities groups; visible disabilities. minority groups; and organizations supporting designated groups (as defined by the Employment Equity Act). Host an educational event for employers. Skilled Trades Handbook Update Goal Activity Update The skilled trades handbook A revamp of the existing skilled The Skilled Trades Handbook was developed by CFWD is several trades handbook will be redone over the Summer and early years old. It needs to be brought undertaken. It will include Fall of 2018. It was released up to date to better define training, additional information to assist November 9, 2018. education and career paths. It also both potential and current needs to clearly identify assistance apprentices with understanding paths for apprentices. education and training options, along with how to access assistance through Literacy and Basic Skills. Employment Ontario Service Provider Data Goal Activity Update To provide a better analysis of Work with the Ministry of Concerns have been shared with Employment Ontario Service Training, Colleges and MTCU around suppressed Provider programs in order to Universities on providing more numbers as this does not allow gain an improved understanding concise data for analysis. for a proper analysis of gaps in of gaps in service or training or opportunities. opportunities for clients. 29
LONG RANGE ACTIONS – YEAR ONE IMPLEMENTATION UPDATE Regional HR Strategy Goal Activity Update Build A More Skilled (Soft Skills Develop a process to network No Action to Date & Hard Skills) Workforce. and connect community partners and stakeholders to create a shared vision of a “skilled workforce”. Create stronger connections No Action to Date between employers and schools through activities like job shadowing, co-ops and work prep programs. Define the “soft skills” Soft Skilled Solutions program— necessary for today’s workforce 30 members of the community and develop a program to build trained and currently arranging them. for employers to receive the “Train the Trainer” program. Encourage education that Soft Skills Pilot being initiated includes a focus on through Loyalist College. employment needs & prepares students for the workforce. Create Greater Understanding of Conduct future-focused Champions group has discussed the Benefits of Doing Business in research & strategy for how this could be accomplished. Our Region. business development. Involve youth in a youth-led Rural Ontario Institute Municipal attraction strategy. Internship: Youth Engagement Strategies funding is being looked at for future submissions. Create intentional government No Action to date. & business communication and collaboration strategies (structures & processes). Attract, Recruit & Retain Develop integrated 24/7 City of Belleville is leading Qualified Candidates to our transportation options across innovative transportation Region. the region. solutions. More to follow. Host collaborative social META/CFWD looking at a Doors gatherings in workplaces and Open Style of event in 2019. the community, for workers and their families. Create a regional ambassador/ Regional Tourism Board is mentorship program to increase working on developing strategies regional pride. to address this. Use and capitalize on social Discussion point for further media to centralize and clarification through Champions coordinate recruitment and meeting. retention efforts. 30
LONG RANGE ACTIONS – YEAR ONE IMPLEMENTATION UPDATE Regional HR Strategy Goal Activity Update Clarify, Simplify, Streamline & Deepen the understanding of HRPA has taken on addressing Address Regulations in the need for regulations. all these items at their Eastern Innovative Ways Region Conference in Fall 2018. Reduce & simplify regulation HRPA has taken on addressing applications. all these items at their Eastern Region Conference in Fall 2018. Reduce & clarify the need for HRPA has taken on addressing "Red Tape". all these items at their Eastern Region Conference in Fall 2018. Regional Workforce Group Goal Activity Update Although each County, Develop a Regional Workforce Key leaders within the Board’s Municipality and community Strategy. catchment area have been have unique challenges, they invited to participate in the group. also face similar labour force The first meeting was held in issues. The Regional Workforce December 2018. Group would identify and focus Assist in providing direction to See above. on the shared challenges, CFWD activities. applying a collaborative approach to addressing Provide a central resource for See above workforce development as well CFWD community as provide ongoing advice to consultations and research. CFWD. Youth Goal Activity Update Education Council To develop an Industry Discussions have taken place Education Council that will with Belleville Chamber of connect and partner with Commerce about further business and education to help development of this activity. No students explore careers, gain further actions at this point. meaningful workplace experiences and discover a vibrant connection to the workforce and the future. 31
LONG RANGE ACTIONS – YEAR ONE IMPLEMENTATION UPDATE Youth Goal Activity Update Soft Skills development for high A job fair specifically for No Action to Date. school and post-secondary youth students from Loyalist College through part-time job and high schools that targets opportunities. part-time job opportunities with local employers. Job fairs traditionally target full-time positions for adults or older youth not in the education system so this would provide an opportunity youth would not normally have. Entrepreneurship Promotion Develop entrepreneurial Some discussion has taken place workshops for students to at youth meetings through United better understand how to run Way but no solid plans have their own business. Use these been developed yet. workshops to have local entrepreneurs as guest speakers to ensure the youth have engaging mentors. Creative Economy Develop a local ‘arts’ council No Action to Date where creative minds who work in the area can connect students to proper resources to follow their passions (filmmakers, photographers, graphic artists, writers, painters etc.) Opportunities for Military Personnel Goal Activity Update To develop a better Conduct detailed research at a local No Action to Date understanding of the local level on the gaps and opportunities workforce opportunities for for military family members, family members of posted including youth, that can address military personnel. their struggle in finding meaningful employment. To develop a better Conduct detailed research at a local No Action to Date understanding of local level on the opportunities for retiring workforce opportunities for military members that can address retiring military personnel. their struggle in finding meaningful employment upon leaving the Canadian Forces. 32
LONG RANGE ACTIONS – YEAR ONE IMPLEMENTATION UPDATE Health Care Industry Goal Activity Update To develop a better Conduct detailed research at a local Consultations were conducted understanding of the local level on the Health Care industry to with employers and Health Care Industry needs. obtain a better understanding of Employment Ontario Service labour force issues the industry is Providers that will help lead facing. the research in 2019. Conduct a forum to present the Pending research component. finding of the research and obtain feedback towards a Health Care Labour Force Strategy. Develop and release a strategy for Pending research component. the local community. Construction Industry Goal Activity Update To develop a better Conduct detailed research at a local Construction event held for understanding of the local level on the Construction industry to high school students. OLMP Construction Industry needs. obtain a better understanding of research project being labour force issues the industry is developed. facing. Conduct a forum to present the No Action to Date finding of the research and obtain feedback towards a Construction Labour Force Strategy. Develop and release a strategy for No Action to Date the local community. Tourism Sector Goal Activity Update To develop a better Conduct detailed research at a local Research done in Prince understanding of the local level on the Tourism sector to obtain Edward County by County Tourism Sector needs. a better understanding of labour Workforce Partnership and force issues the industry is facing. provincially by Ontario Tourism Education Corporation (OTEC) provincially. Pilot training in place. Conduct a forum to present the Both County Workforce finding of the research and obtain Partnership and OTEC have feedback towards a Tourism Labour presented findings and Force Strategy. received feedback. Develop and release a strategy for HEAT program being delivered the local community. in Prince Edward County. OTEC Pilot in Quinte West. 33
Conclusions As a community, were are progressing slowly because we want to “go far”! Many of the Long Range Actions have seen work done on them, however there is much more to do. The year ahead is exciting with plans to do in-depth research on the Health Care sector and look at strategies to address the concerns raised through the consultations. For employers and job seekers in the Tourism and Hospitality industry, there is extensive work being done through pilot training both in Prince Edward County and Quinte West. Additionally, the Quinte West Working Group that has been formed as part of Tourism SkillsNet Ontario is just getting underway. With some key priorities now identified, this group will be leading action plans to address workforce skills shortages faced by industry employers locally. Skilled Trades shortages, especially in the Construction Sector, continue to be of concern. CFWD plans to look at this issue across Eastern Ontario through an Ontario Labour Market Partnership over 2019. With the Regional Workforce Group underway and the Regional HR Strategy pieces slowly taking shape, these are exciting times with great potential. The goals and actions the LLMP has laid out can benefit the local workforce, however, they cannot be accomplished alone. You are the pulse of this community so…….. Ask Questions! Provide Input! Get Involved! 34
Special Thanks The Centre for Workforce Development would like to thank all of our community partners who have provided input to this process over the last year. Whether it was being a part of an action taking place or a simple conversation about the labour force, the Board and community cannot move the needle on workforce issues in a positive manner without you. With Health Care being one of the major focuses over the next year, the input that was received by both Health Care employers and Employment Ontario Service Providers is a critical key in helping guide the direction the focus will take. Thank you everyone! Algonquin Lakeshore District School Board Manufacturing Resource Centre Bancroft Chamber of Commerce META Employment Services Belleville Chamber of Commerce Military Resource Family Centre Belleville Economic Development Mohawks of the Bay of Quinte Brighton Quinte West Family Health Team Napanee Chamber of Commerce Business and Professional Women’s Network Northumberland Economic Development Career Edge Ontario East Economic Development Commission Cheshire Homes (Hastings – Prince Edward) Inc. Ontario Tourism Education Corporation (OTEC) Community Learning Alternatives Prince Edward County Chamber of Commerce École Secondaire Publique Marc-Garneau Prince Edward County Community Greater Napanee Economic Development Development Hastings and Prince Edward District School Prince Edward Learning Centre Board Quinte Economic Development Commission Hastings Manor Quinte Health Care HRPA Quinte and District Quinte Home Builders Association Kagita Mikam Quinte West Chamber of Commerce Kingston Literacy & Skills Quinte West Economic Development Lennox and Addington Economic Development RTO9 Regional Tourism Organization Limestone District School Board Sir James Whitney School for the Deaf Loyalist College Small Business Centre Loyalist Community Employment Services Trenval Madoc Chamber of Commerce United Way Hastings and Prince Edward 35
Centre for Workforce Development 11 Bay Bridge Rd., Belleville, ON K8P 3P6 613-969-0720 Fax 613-969-0719 info@cfwd.ca www.cfwd.ca 36
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