Gateway Packages 2018 - Skills
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Teachers
Gateway Packages
2018
1
This Gateway manual is designed to provide Gateway Schools and Coordinators with all the information needed to deliver Skills’ programmes.
CONTENTS 01 Introduction 01 Gateway programmes 02 Electrical 03 Plumbing, Gasfitting, and Drainlaying 05 Scaffolding 06 Roofing 07 Security Staff Services 09 Business Service 10 Contact Centre 11 How to get started 13 Equipment for Specialist Trades Gateway Programme 14 Additional courses 15 Contact details
1 Introduction
Welcome to The Skills Organisation’s (Skills) Gateway Teacher’s Manual...
Skills is a multi-industry Industry Training Organisation (ITO). Our vision is to grow our industries by
enabling people to have the right skills, completed the right way and at the right time. We want to
make a difference by improving workplace skills.
Gateway programmes provide an awesome opportunity for secondary school students to work
in our industries and gain valuable skills and knowledge along the way. Our goal is that Gateway
will enable pathways into apprenticeships and employment, a win for the student and a win for the
industry!
Just the Job – excellent viewing
The Just the Job website www.justthejob.co.nz has great snapshots of what a career in a wide
range of industries might offer a young person.
Skills has been involved in developing these for the industry sectors we represent. We recommend
your students view videos in the industries they are interested in as part of their induction. Some of
these links are provided in the next section (Section 3).
2 Gateway programmes
Skills currently offers Gateway programmes for those industries within the Electrotechnology,
Plumbing, Roofing, Security, and Business services sectors.
Personal Financial Management component of Gateway Programmes
Following the recognised need to educate and motivate New Zealanders to make informed financial
decisions throughout their lives, the inclusion of a Personal Financial Management Unit Standard in
Gateway Programmes is in line with Skills’ partnership with the Commission for Financial Capability
(CFFC) to build financial capability throughout all industries.
1
ELECTRICAL
Vocational Pathway - Manufacturing & Technology
Wherever there’s electricity, there’s work for an electrician. These handy people turn up everywhere from
office buildings, ski fields and goldmines to ships, movie sets and oil rigs. Kiwi electricians are in big demand
- both here and overseas - and the work is incredibly varied across the domestic, commercial and industrial
fields.
Electricians could be installing, maintaining and repairing electrical wiring, communications systems, air
conditioning or lighting inside a house, a bank or a dairy factory. Electrical work also includes connecting
systems to power supplies, installing electrical equipment and much, much more.
What’s it like to be an Electrician?
Play video
UNIT TITLE LEVEL CREDITS
4249 Describe care and timeliness as an employee 1 3
30692 Perform basic calculations used in a given trade situation 2 2
3490 Complete an incident report 1 2
30658 Demonstrate knowledge of fundamental electrical safety in the 2 2
workplace
1178 Follow safe practices in an electrical workplace 2 3
16407 Use and maintain hand and power tools for electrical work 3 3
28094 Produce a balanced budget and adjust the budget to reflect 2 3
changing financial circumstances
24699 Make an informed decision relating to personal income and explain 2 2
its consequences
20
For any students wishing to enrol in the National Certificate in Electronics Technology Level 2 or 3
programme, please email your request to support@skills.org.nz
2
PLUMBING, GASFITTING AND
DRAINLAYING
Vocational Pathway - Construction & Infrastructure
Plumbing, gasfitting and drainlaying are careers that offer great rewards if you are willing to put in the time
and effort to train and become qualified and licenced. By law only people who are licensed can carry out
plumbing, gasfitting and drainlaying work, so you will be set up for life.
Many apprentice plumbers, gasfitters and drainlayers continue to work for someone else when they have
completed their apprenticeship, but many set up business on their own at some stage. There are plenty
who make lots of money, as well as enjoying a great lifestyle and variety of work.
Once you are fully licensed in New Zealand you can also get a licence to work as a plumber, gasfitter or
drainlayer in Australia – and it will also be more likely you will be able to get licensed in other countries
overseas. Whatever your plans are for the future, a plumbing, gasfitting or drainlaying qualification will
certainly be a great start to a great career.
What’s it like to be a Plumber, Gasfitter or Drainlayer?
Play video
Play video
Play video
Note: A Trainee Limited Licence is also required for the student to be on site. We can provide you with the
application form for this. All you need to do is get this filled out, then scan and return it to us and we will
submit it to the Plumbing, Gasfitting and Drainlaying Board. Skills has covered the cost of the TLC in the
Gateway programme. The Licence starts from 1 April annually. It is recommended schools apply for the
licence from 1 March to allow the students to go on site after 1 April.
3UNIT TITLE LEVEL CREDITS
497 Demonstrate knowledge of workplace health and safety 1 3
requirements
2136 Identify and describe hand tools and testing equipment for 2 2
plumbing
2137 Identify and describe trade equipment and power tools used for 2 1
plumbing
1120 Identify and describe hand tools and checking equipment for 2 2
drainlaying
1121 Identify and describe trade equipment and power tools used for 2 2
drainlaying
28094 Produce a balanced household budget and adjust the budget to 2 3
reflect changing financial circumstances
24699 Make an informed decision relating to personal income and explain 2 2
its consequences
30692 Perform basic calculations used in a given trade situation 2 2
21883 Demonstrate knowledge of working in gas contaminated 2 3
environments in plumbing, gasfitting, or drainlaying
30596 Demonstrate knowledge of asbestos and safety measures for 3 2
asbestos-related work
22
4SCAFFOLDING
Vocational Pathway - Construction & Infrastructure
Skills is really excited to offer this new Scaffolding Gateway programme for 2018.
Scaffolding is a great way to always be on the move and enjoy the fresh air outside!
No two days are ever the same, scaffolders get to be involved in lots of construction projects, as well as
building stands and tiered seating for public events such as concerts or sporting events. Scaffolders play
an important role at construction sites and other venues, providing a strong and safe platform for tradies to
do their work.
What’s it like to be a Scaffolder?
Play video
UNIT TITLE LEVEL CREDITS
20855 Handle and maintain basic scaffolding components 2 5
13016 Demonstrate knowledge of the erection and dismantling of 3 3
scaffolding up to five metres in height
17600 Explain safe work practices for working at heights 3 3
30692 Perform basic calculations used in a given trade situation 2 2
28094 Produce a balanced household budget and adjust the budget to 2 3
reflect changing financial circumstances
24699 Make an informed decision relating to personal income and explain 2 2
its consequences
30596 Demonstrate knowledge of asbestos and safety measures for 3 2
asbestos-related work
20
5ROOFING
Vocational Pathway - Construction & Infrastructure
Skills is really excited to offer this new Roofing Gateway programme for 2018.
Roofers get to great heights every day.
Roofers play a key role in New Zealand’s construction industry, making sure our buildings are well protected
from the elements. If you have a head for heights and enjoy working as part of a skilled team, a career in
roofing may be just for you.
Roofing is a constantly evolving industry, presenting new challenges and opportunities for you to grow a
fulfilling career.
What’s it like to be a Roofer?
Play video
UNIT TITLE LEVEL CREDITS
497 Demonstrate knowledge of workplace health and safety 1 3
requirements
30596 Demonstrate knowledge of asbestos and safety measures for 3 2
asbestos-related work
12997 Demonstrate knowledge of safe working practices on construction 3 3
sites
21413 Demonstrate knowledge of roofing hand and power tools 2 5
25334 Demonstrate knowledge of the roofing industry within a BCATS 2 2
environment
28094 Produce a balanced household budget and adjust the budget to 2 3
reflect changing financial circumstances
24699 Make an informed decision relating to personal income and explain 2 2
its consequences
30692 Perform basic calculations used in a given trade situation 2 2
22
6SECURITY STAFF SERVICES
Vocational Pathway - Service Industries
Security career opportunities have come to the fore especially since high profile events such as the Rugby
World Cup. High professional standards are expected of the industry and those who work in it. Qualified
security personnel need to have knowledge of many things - the law as it applies to the industry, health and
safety requirements, personal risk management, conflict management, dealing with emergencies as security
personnel, being able to apply first aid skills and having good communication and customer service skills.
Careers options are extremely varied and in some cases can provide a valuable introduction to more formal
pathways such as the Defence Force and Police. Students need to be 18 years old, or turning 18 in the
calendar year that they are attending the course.
Theory workshops are held one day a week for 4 weeks by Red Badge, followed by 20 hours closely
supervised on-job event work experience (usually out of school hours). This may lead to paid casual
employment. On completion of the programme students will have been awarded with the unit standards
required to apply for their Certificate of Approval – the license required to work in the Security industry. The
programme is available through Red Badge in the following centres:
•• Auckland
•• Hamilton
•• Napier
•• Wellington
•• Christchurch
•• Dunedin
What’s it like to be a Security Guard?
Play video
Play video
Play video
7UNIT TITLE LEVEL CREDITS
57 Provide Customer Service 2 2
3503 Communicate in a team or group to complete a routine task 1 2
27364 Demonstrate knowledge of the security industry in the pre- 2 4
employment context
27360 Demonstrate knowledge of managing conflict situations in a 2 4
security
27361 Manage conflict situations in a security context 3 4
27359 Respond to an emergency in a security context 2 2
3490 Complete an incident report 1 2
20
8BUSINESS SERVICE
Vocational Pathway - Service Industries
This package provides a foundational business services course to support students who have placements
in Contact Centre, Financial Services (Banking), Financial Services (Insurance) and Real Estate type roles.
These sectors require excellent skills in business administration, customer service, keeping good records,
working with ICT, communicating with internal and external personnel and working efficiently within a team.
A Gateway student who has a placement in a bank, insurance office, real estate office or contact centre will
gain rich learning from their on the job experience.
The Skills Business Services Gateway package provides a logbook in which the on job evidence is recorded
as well as open-book assignments which the student can complete individually at school.
UNIT TITLE LEVEL CREDITS
57 Provide Customer Service 2 2
121 Demonstrate and apply knowledge of office equipment and 2 5
administration processes
108 Apply text processing skills to produce business documents 3 5
5940 Produce a presentation using a desktop presentation computer 2 3
application
12349 Demonstrate knowledge of time management 2 3
24699 Make an informed decision relating to personal income and explain 2 2
its consequences
20
9CONTACT CENTRE
Vocational Pathway - Service Industries
The Contact Centre industry provides many opportunities
for young people to apply and grow their customer
service skills. This growing sector offers rich opportunities
for progression leading to fun and well-remunerated
management positions.
Contact Centre staff work in a wide range of industries
from the emergency and ambulance sector to sales and
service. In fact, they are common any place a business or
service needs to interact with the public.
Play video
Play video
Play video
UNIT TITLE LEVEL CREDITS
57 Provide Customer Service 2 2
376 Employ customer service techniques to accommodate customer 3 2
behavioural styles in a workplace
11097 Listen actively to gain information in an interactive situation 3 3
11815 Answer customer enquiries on the telephone in a wide range of 3 3
contexts
28268 Communicate with contact centre customers to meet their needs 3 8
24699 Make an informed decision relating to personal income and explain 2 2
its consequences
20
103 How to get started
Enrolment
To enrol in a Skills Gateway programme, the school and student must sign a Gateway Enrolment
and Resource Form in which you specify the particular package you wish to purchase. The
completed and signed form should then be scanned and emailed to registrations@skills.org.nz.
Your ordered resources will be couriered to you at the school. Allow at least a 10 working day
turnaround between orders and receiving materials. All orders are sent by courier and tracked. If
you suspect that your order has gone astray, please email Skills. Check at your school office (and
with your student) first, however, as occasionally packages get stowed away.
What is the cost?
$250 + GST per programme.
Skills will invoice your school directly for the cost of the package.
Skills Gateway package prices include all administration, assessment and moderation, resource and
licence costs, communications and credit registration costs for trades courses.
What’s included in each programme?
Each Gateway programme includes the
•• Learner Guide for some unit standards
•• Assessment, in which the student collects the workplace-specific evidence required for the
standards and has this signed off by the workplace. Some assessments can be treated as
‘open- book’ for which the student may use their Learner Guide and any other information
they have personally collected to complete their assessment
•• Assessor Guide, for those programmes where unit standards are reported directly to NZQA.
11What is the assessment process?
Depending on the industry the Gateway package relates to, assessment may be on job (in the
workplace), at school under supervision or managed by Skills.
What this evidence will consist of and how it should be gathered for each particular Gateway
arrangement is described in the Assessor Guide.
For Electrical, Plumbing, Roofing and Scaffolding assessments, a Supervisor will have signed off
the assessment but then needs to be assessed by a Skills approved assessor. Please scan and
email all student evidence to assessments@skills.org.nz. In this way you will retain the original
evidence which is very important. Skills will then arrange for it to be marked by a contract Skills
approved Assessor. Once the student has passed the assessment (deemed competent), the unit
standards will be reported to NZQA by Skills. You can check your students’ progress by logging on
to NZQA and you will be sent a formal notification of completion on the Gateway programme.
For Security, all students will be managed and assessed through Red Badge with credits reported
to NZQA by Skills.
For the Business and Contact Centre you will retain the evidence and report the credits yourself.
124 Equipment for Specialist Trades
Gateway Programmes
Most host companies don’t expect that the Gateway student will come fully equipped with all the
tools necessary to do the job. However, there are certain items that the Gateway student should
have available, particularly if they will be working in an industrial or construction environment. A site-
safe licence or confidentiality agreement may be required in some cases.
It is important to discuss with the Gateway employer what their expectations are regarding what
equipment they expect the Gateway student to have.
Below is a list of items Skills recommends for a Gateway student to have in specialist trades
workplaces.
Safety
•• Solid shoes or boots. Steel cap work boots will be best and will probably be a minimum
requirement if working on a construction site
•• Clothing that fully covers arms and legs. Overalls would be best but they are generally not
mandatory
•• Safety glasses, hard hat & high visibility vests are all good to have. They are compulsory on
many construction sites but often can be provided by the host company
Tools
Again there is no expectation that a Gateway student will have any tools. However, a few items will
mean they can be quite productive without having to share the tradesperson’s tools.
The recommended base tool list would be as per below, but check with the workplace first. Suitable
tools might include some of these:
1. Electrical: pliers, side-cutters, hammer, terminal screwdriver, Phillips screwdriver, square
screwdriver, hacksaw, tape-measure
2. Plumbing, Gasffiting and Drainlaying: pencil and a tape-measure
3. Roofing: vivid or sharpie marker, gloves, and a tape-measure
4. Scaffolding: There are no specific tool requirements. It is important that students have the
correct PPE – steel cap boots (lace up preferred), orange high visibility top or vest, and a
hard hat with a chin strap.
135 Additional courses that would suit a Gateway
student doing Trades
Site Safe
The primary issue for most host companies is the safety factor. On construction sites it is a
mandatory requirement that all those working on the site hold a ‘Site Safe Certificate’. Often this
is a legal requirement, so it will prevent a perfectly good host company from accepting a Gateway
student unless they hold the certificate.
If resources allow, then the Gateway school should strongly consider placing the students through
the Site Safe course before any work placement is considered.
For more information and costs on the various Site Safe courses contact Site Safe:
Telephone: 0800 Site Safe (748 372)
E-mail: comments@sitesafe.org.nz Website: sitesafe.org.nz
First Aid
In addition to the Site Safe course, Skills also recommends Gateway students complete first aid unit
standards, in particular:
•• 6401 – Provide First Aid
•• 6402 – Provide Resuscitation
These units are often already delivered within the school. There are many external providers
delivering these units, in particular Red Cross and St John.
Height Safety
Skills recommends Gateway students doing Plumbing, Scaffolding, or Roofing complete some kind
of height safety training. There are some low level unit standards that would be suitable:
•• 17600 – Explain safe work practices for working at heights
•• 23229 – Use safety harness system when working at height
There are many external providers delivering these units, in particular Vertical Horizonz, NZ Safety
and Safety N Action.
14CONTACT DETAILS The Skills Organisation Toll free on 0508 SKILLS (0508 754 557) gateway@skills.org.nz National Office Level 2 LG House The Crossing 60 Highbrook Drive East Tamaki 2013
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