GALLAGHER BASSETT TRAINING COURSE GUIDE SESSION DATES AND DESCRIPTIONS
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GALLAGHER BASSETT TRAINING COURSE GUIDE SESSION DATES AND DESCRIPTIONS
TRAINING YOUR WAY
REGISTER TODAY
Register now for myGBed and take control
of your workforce and RTW education.
HOW TO REGISTER
• Go to myGBed.gallagherbassett.com.au
• Click “Register” under “Login” and “Course Catalogue”
• Enter your details
• When asked for the registration code enter myGBed
• Wait for the confirmation email and confirm your account
ENROLLING IN A COURSE
• After registering, go to myGBed.gallagherbassett.com.au
• Login using the Username and Password you created when
your registered
• Find the course you’re interested in and click “View Course”
• Choose the session you’re interested in and click “Sign-up”
DETAILS OF GALLAGHER BASSETT'S PAYMENT METHODS
• Participants will be emailed 1 week before the course commencement date and be
asked to provide details to enable Gallagher Bassett to issue an invoice.
• Invoices will be sent via email and are due within 14 days of issue.
• Participants will also see a cancel booking button after they have enrolled in the course which
they can click on to cancel the booking up to 1 week before the course commencement date.
• If users wish to enroll in another session for the same course outside of the cancellation period, please email
mailto:technicaltrainingvic@gbtpa.com.au.
NEED A HAND GETTING REGISTERED?
Please email a member of our Technical Training Team on:
technicaltrainingvic@gbtpa.com.au
COURSE OUTLINE:
The global pandemic changed the face of work and society rapidly and permanently. It drove a substantial
step forward and created new risks for all workplaces across safety, flexible work, mental health and work-life
balance.
A year on from the onset of the pandemic, we take a case study-based approach to investigating what went
wrong for workplaces, what went right and the learnings that all organisations must take on to reach the new
gold standard of workplace health, safety and wellbeing.
Following the course, participants will understand:
• What went wrong in operating businesses
• Reviewing the risks and challenges posed by the pandemic from environmental controls, to contagion
management to people management
• Understanding the safety culture and mental health impacts
• Identifying the actions of thriving workplaces
• Providing strategies and practical insights to achieve the new gold standard for workplaces
What went wrong for work from home arrangements
• Reviewing the risks and challenges posed by the pandemic from ensuring safety in the home environment,
to flexible work practices and productivity to supporting team and individual mental health
• Understanding the precedent set for future flexible work and the flow on effects to health and wellbeing
• Identifying the actions of thriving workplaces
• Providing strategies and practical insights to achieve the new gold standard for home workplaces
Who is this course for?
Employers, People Managers, Human Resources, Injury Management and Health & Safety practitioners and
those keen to explore the workplace learnings from Covid-19.
This session will be delivered digitally.
* Minimum 8 participants required to enable the session to proceed
DATE: TIME: COST:
16/03/2021 10:30am - 12:30pm $225 plus GST
COURSE OUTLINE:
Workplace Health and Safety is rapidly evolving, with greater expectations being placed on employer’s
every day. Similarly, the breadth of workplace safety is also evolving, expanding well beyond physical task
and the environment to include psychological safety and in many instances the home as an aspect of the
working environment. This has led to a range of new philosophies in workplace health and safety, perhaps
you have heard of Safety Two or Human Organisational Capability as the new vogue. This session will step you
through the changing safety climate, clarify the new standard of best practice and provide practical and
simple steps that workplaces can implement to shift their safety processes to a behaviourally based
approach driving improved engagement, compliance and overall safety outcomes.
Following the course, participants will have the skills and strategies to:
• Assess the current state of their workplace’s safety climate and identify any gaps or new ways of working
• Improve safety compliance practices and processes within their workplace through a positive psychology
approach
• Create a just and engaged safety culture which balances operations and collaboration
• Undertake best practice, appreciative enquiry processes post-incidents to enhance future safety actions
• Not only meet, but surpass your workplace obligations.
Who is this course for?
Employers, People Managers, Human Resources, Health & Safety practitioners and those interested in taking a
new approach to safety culture.
This session will be delivered digitally.
* Minimum 8 participants required to enable the session to proceed
DATE: TIME: COST:
21/04/2021 9:30am – 11:30am $225 plus GST
COURSE OUTLINE:
Poor mental health costs Australian businesses over $10.9 billion each year^ and the World Health Organisation
predicts that depression will be the greatest public health burden by 2030. Pleasingly, Price Waterhouse
Coopers found that workplaces who take a proactive and preventative approach are best able to minimise
the potential challenges and costs associated with the poor mental health culture, practices and injuries; they
further report that every dollar spent on proactively addressing mental health in the workplace has been
shown to equate to a direct return on investment of 230%. Businesses that build meaningful health and
wellbeing strategies which empower their leaders and team members to take responsibility and accountability
in working towards a common wellbeing aim, significantly increase productivity, enhance workplace culture,
and minimise the risk of workplace injuries and the associated costs.
Following the session, participants will have the skills and strategies to:
• Practically understand what workplace wellbeing, mental health culture and psychological safety mean for
your workplace
• Identify risks to psychological safety both current and emerging and implement relevant assessment
processes
• Implement strategies to create a psychologically safe environment
• Recognise the early warning signs and symptoms of mental health concerns in team members
• Provide an effective and proactive injury management process for mental health concerns, especially in
consideration of psychological risk factors
• Not only meet, but surpass your workplace obligations.
Who is this course for?
Employers, People Managers, Human Resources, Injury Management and Health & Safety practitioners and
those interested in taking a more practical approach to workplace mental health.
This session will be delivered digitally.
* Minimum 8 participants required to enable the session to proceed
DATE: TIME: COST:
07/10/2021 9:30am – 11:30am $225 plus GST
COURSE OUTLINE: The Return to Work Refresher is a quick, convenient way to brush up on your knowledge of the return to work processes, requirements, and best practices. Touching on key topics covered in our more comprehensive RTW Coordinator training module, this refresher module has been “designed to remind”. The session also offers an opportunity to raise some of the more complex return to work queries that might have arisen in the course of your role as a Return to Work Coordinator. This session will be delivered digitally. * Minimum 6 participants required to enable the session to proceed DATE: TIME: COST: 30/03/2021 10:00am – 12:00pm $150 plus GST 15/07/2021 10:00am – 12:00pm 10/11/2021 10:00am – 12:00pm
COURSE OUTLINE: This session is facilitated by an experienced member of our Premium Team. The session will look at things such as statistical case estimates (SCE's) and claims experience and how these are taken in to consideration when premium is calculated. Who is this course for? Would be beneficial to new HR Advisors, Return to Work Coordinators or Payroll employees from companies with claims and remuneration over $200k. This session will be delivered digitally. * Minimum 6 participants required to enable the session to proceed DATE: TIME: COST: 25/05/2021 10:00am – 12:00pm FREE
COURSE OUTLINE:
This course has been created to provide you with the basics of workers compensation and the
Workplace Injury Rehabilitation and Compensation Act 2013. The training will provide you with an
understanding of what to do when an employee injures themselves at work and the general claims
process.
Topics include:
• Claim forms and claims lodgment
• Certificates of Capacity
• Liability
• Pre-Injury Average Weekly Earnings calculations
• Claim timeframes and roles
Who is this course for?
Anyone new into the worker's compensation scheme or anyone who would like a
refresher. Would be beneficial to HR Advisors, Return to Work Coordinators or Payroll.
This session will be delivered digitally.
* Minimum 6 participants required to enable the session to proceed
DATE: TIME: COST:
17/03/2021 9:00am – 12:00pm FREE
06/07/2021 9:00am – 12:00pm
11/11/2021 1:00pm – 4:00pm
COURSE OUTLINE: This two-day training package has been developed by WorkSafe Victoria in consultation with key stakeholders and carries their endorsement. Completion of this course will enable participants to: • Relate the importance of Return to Work to Occupational Health and Safety • Understand and fulfil the key responsibilities of the Return to Work Coordinator’s role • Create and complete Return to Work Arrangements. This session can be delivered digitally (via WebEx) or face-to-face. Please refer to myGBed to confirm delivery method. * Minimum 6 participants required to enable the session to proceed DATE: TIME: COST: 13 & 14 April 2021 6 & 7 October 2021 9:30am – 3:00pm $400 plus GST 9 & 10 June 2021 23 & 24 November 2021 (each day) 3 & 4 August 2021
COURSE OUTLINE:
This course is designed to assist managers and supervisors to understand their responsibilities in the
return to work process. Many times, the Return to Work Coordinator is managing the claim however
the direct manager can have a major influence on an early return to work.
Topics include:
• Claims 101
• Legal obligations
• Supporting a return to work
• Common barriers and challenges
*Note – This session is available face-to-face and via WebEx (dependent on
covid-19 restrictions). If you would like to know more information about this session
please email: technicaltrainingvic@gbtpa.com.au
DATE: COST:
On request $1,500 plus GST
Flat rate for a maximum 20 participantsCOURSE OUTLINE:
The Mental Health First Aid accredited course provides an evidence based and internationally
recognised workplace mental health curriculum and substantial supporting resources. The course
includes education regarding how to offer initial support to individuals who are; developing a
mental health problem, experiencing a worsening of an existing mental health problem or in
mental health crisis, until appropriate professional help is received or the crisis resolves.
Throughout the two-day course, participants will learn:
• To identify the signs and symptoms of common mental health problems and to understand what
this means for individuals
• How to provide initial help and intervention
• Where and how to seek professional help
• What intervention and supports have been shown by research to be effective
• How to provide mental health first aid in a crisis situation
• How mental health first aid links into the workplace
This session will be delivered digitally.
* Minimum 8 participants, maximum of 12 participants, required to enable the session to proceed
DATE: TIME: COST:
11/06/2021 & 12/03/2021 1:30pm – 4:30pm $500 plus GST
(each day)
GROUP SESSION: $7,000 plus GST
08/06/2021 & 09/06/2021 9:30am – 12:30pm
(each day)
13/09/2021& 14/09/2021 1:30pm – 4:30pm
(each day)COURSE OUTLINE:
The Refresher course allows people who have previously completed the 12 hr. Mental Health
First Aid training to refresh and update their knowledge and skills. For those who are Accredited
MHFAiders, the refresher courses offer an opportunity to extend their accreditation for a further 3
years.
What the course covers:
• An understanding of the latest research on mental health
• Learn 3 key actions for helping someone feeling suicidal
• Work through complex mental health first aid interactions
• Practice mental health first aid skills
This session will be delivered digitally.
* Minimum 8 participants, maximum of 12 participants, required to enable the session to proceed
DATE: TIME: COST:
22/02/2021 & 23/02/2021 9:30am – 12:30pm $330 plus GST
(each day)
GROUP SESSION: $4200 plus GST
10/08/2021 & 11/08/2021 1:30pm – 4:30pm
(each day)COURSE OUTLINE: This course is designed to provide you with an overview of the eligibility process and provide you with an understanding of how we manage a claim upon receipt. This session will take you through the eligibility process, this will include: • Submitting a claim • Agents initial review • Investigations and additional evidence • Reviewing the claim • Grounds for rejection • Appeals/reviews Following this session, you will understand how we manage a claim and determine the appropriate Workers Compensation entitlements. This session will be delivered digitally. * Minimum 12 participants required to enable the session to proceed DATE: TIME: COST: 24/08/2021 10:00am – 12:00pm FREE
COURSE OUTLINE: This course is designed to provide you with an overview of the conciliation process including the requirements of the injured worker, employer and Gallagher Bassett. This session will take you through the conciliation process, this will include: • What is conciliation? • Conciliation attendees • Conciliation process • Do I need to attend conciliation? • Attending conciliation • Possible conciliation outcomes • What happens next? Including the WCIRS Following this session, you will understand the rights of a Worker when it comes to appealing a decision and how conciliation forms part of this process. This session will be delivered digitally. * Minimum 12 participants required to enable the session to proceed DATE: TIME: COST: 19/05/2021 10:00am – 12:00pm FREE 11/11/2021 10:00am – 12:00pm
COURSE OUTLINE: Despite major advances in workplace health and safety over recent years, manual handling injuries remain the most common and at times the most significant cause of workers’ compensation claims. Led by work health and safety experts, we will explore key issues related to manual handling injury, techniques in assessing your injury data to understand the sources of manual handling risk and how to design and implement risk management strategies including the use of emerging technology. Join us to gain an understanding of how to identify and manage hazardous manual tasks in your workplace. Our session will help you to understand your legislative requirements, outline a best practice approach to meet compliance and address identified risks. We will also introduce applying emerging manual handling technology (wearable sensors AND exoskeletons) and provide you with useful resources and tools to consider these technologies for your workplace. The session will provide practical examples of how to apply to principles via case studies and will be applicable to all industries and businesses. Following the course, participants will understand: • Manual handling and why this is a priority for employers and Regulators • The use of data and consultation in identifying high risk tasks • Designing control strategies and establishing pilot interventions • Overview of emerging manual handling technology and their application in managing risk Who is this course for? Employers, Operations Managers, Health and Safety practitioners and those interested in the application of emerging technology. This session will be delivered digitally. * Minimum 8 participants required to enable the session to proceed DATE: TIME: COST: 22/07/2021 1:30pm – 3:30pm $225 plus GST
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