FULL YEAR RESULTS PRESENTATION 2019 - Investor Relations
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MEDICLINIC INTERNATIONAL DISCLAIMER This presentation contains certain forward-looking statements relating to the business of the Company and its subsidiaries, including with respect to the progress, timing and completion of the Group’s development; the Group’s ability to treat, attract and retain patients and clients; its ability to engage consultants and general practitioners and to operate its business and increase referrals; the integration of prior acquisitions; the Group’s estimates for future performance and its estimates regarding anticipated operating results; future revenue; capital requirements; shareholder structure; and financing. In addition, even if the Group’s actual results or development are consistent with the forward-looking statements contained in this presentation, those results or developments may not be indicative of the Group’s results or developments in the future. In some cases, forward- looking statements can be identified by words such as “could”, “should”, “may”, “expects”, “aims”, “targets”, “anticipates”, “believes”, “intends”, “estimates”, or similar. These forward-looking statements are based largely on the Group’s current expectations as of the date of this presentation and are subject to a number of known and unknown risks and uncertainties and other factors that may cause actual results, performance or achievements to be materially different from any future results, performance or achievement expressed or implied by these forward-looking statements. In particular, the Group’s expectations could be affected by, among other things, uncertainties involved in the integration of acquisitions or new developments; changes in legislation or the regulatory regime governing healthcare in Switzerland, South Africa, Namibia and the United Arab Emirates; poor performance by healthcare practitioners who practise at its facilities; unexpected regulatory actions or suspensions; competition in general; the impact of global economic changes; and the Group’s ability to obtain or maintain accreditation or approval for its facilities or service lines. In light of these risks and uncertainties, there can be no assurance that the forward- looking statements made in this presentation will in fact be realised and no representation or warranty is given as to the completeness or accuracy of the forward-looking statements contained in this presentation. The Group is providing the information in this presentation as of this date, and disclaims any intention to, and make no undertaking to, publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. 2019 FULL YEAR RESULTS PRESENTATION 2
MEDICLINIC RESULTS AGENDA INTRODUCTION Page 4 OPERATIONAL REVIEW Page 7 FINANCIAL REVIEW Page 16 GROUP SUMMARY Page 26 QUESTIONS AND ANSWERS Page 32 APPENDIX Page 33 2019 FULL YEAR RESULTS PRESENTATION
MEDICLINIC FULL YEAR RESULTS FINANCIAL SUMMARY 2019 FULL YEAR RESULTS* Revenue EBITDA Operating profit Cash conversion 4% 2% in CC 11% 91% of adjusted EBITDA 2% underlying EBITDA margin EPS Final dividend 16.8% 4.70p per share maintained 10% 4% in CC (total dividend 7.90p) * Adjusted measures presented Switzerland: Significant tariff reductions and less favourable insurance mix; margin in line with guidance at 16.0% Southern Africa: Excellent operational performance; macro environment impacting volumes; stable margin at 21.2% Middle East: Increase in revenue and EBITDA; stable 13.0% margin including Parkview Hospital ramp-up loss Spire (UK): Performance impacted by weaker than expected patient volumes and investments in quality initiative Current trading in line with expectations; guidance remains unchanged 2019 FULL YEAR RESULTS PRESENTATION 5
MEDICLINIC FULL YEAR RESULTS OPERATIONAL SUMMARY Adapting Hirslanden to Swiss healthcare requirements - All Swiss hospital operators affected by tariff reductions and outmigration - Benefiting from actions taken to improve performance: - Accelerated cost savings, driving efficiencies and revenue opportunities - Advancing the day case delivery model in a cost-efficient manner - Hirslanden 2020 benefits will support medium-term operating performance Continued delivery of operational excellence - Macro environment impacting patient volumes - Continued focus on efficiencies and investments to improve clinical quality - Expanding across the continuum of care: - Investments in Intercare and Welkom Medical Centre - Opened Mediclinic Newcastle day case clinic - six more planned in FY20 and FY21 Strategy yielding a period of sustained growth - Leveraging strong brand and delivering internationally recognised clinical care - Supported by successful investments and strategic expansion: - Mediclinic Parkview Hospital opened in September; performing well - Continued business and operational improvements in Abu Dhabi 2019 FULL YEAR RESULTS PRESENTATION 6
OPERATIONS HIRSLANDEN OPERATIONS OPERATIONAL OVERVIEW DAY CASE CLINICS HOSPITALS Largest Swiss private healthcare provider; 2 competitive mature market; comprehensive 18 OUTPATIENT CLINICS range of inpatient and outpatient services 3 delivered to an ageing population BEDS EMPLOYEES All Swiss hospitals operators affected by 1 916 10 442 rapidly implemented regulatory change: - Outpatient tariff reductions (TARMED) - Outmigration of care - insurance mix change INPATIENT INSURANCE MIX* Adapting to changes; benefiting from cost- 50% 42.7% savings and efficiency initiatives 43.5% 47.9% 48.7% 44.8% 40% New management team 32.3% 31.9% 31.2% Hirslanden 2020 strategic programme: 29.7% 29.5% 30% 25.0% 24.0% - Standardise, centralise and simplify 24.6% 22.4% 21.8% - Develop outpatient delivery models 20% FY15 FY16 FY17 FY18 FY19 Combined La Colline with Les Grangettes in General Semi Private Private Geneva; strengthens leading market position * Includes Klinik Linde and Clinique des Grangettes 2019 FULL YEAR RESULTS PRESENTATION 8
SWISS REGULATORY ENVIRONMENT SIGNIFICANT TARIFF REDUCTIONS TARMED OUTMIGRATION 1 National day case and 1 Six clinical procedures specified outpatient tariff framework by Federal Government 2 Consists of around 4,000 2 Transferred from inpatient to clinical treatment codes outpatient tariff on 1 Jan 2019 3 Hirslanden day case and 3 Early adoption in certain cantons outpatient revenue c.20% of since 1 Jul 2017 with more divisional revenue extensive lists of 16 procedures 4 Annualised c.CHF25m EBITDA 4 Attracting additional patients; impact in-line with guidance impacting the insurance mix IN THE BASE SINCE FURTHER 9 MONTHS 1 JAN 2019 COMPARATIVE IMPACT IN FY20 2019 FULL YEAR RESULTS PRESENTATION 9
HIRSLANDEN BENEFITED FROM ACTIONS TAKEN ATTRACTING ✓ Maintained inpatient activity levels despite outmigration (ex. acquisitions) PATIENTS ✓ Continue to attract new doctors – net increase of 250 in FY19 MAINTAINING ✓ IQM data benchmark exceeded by all Hirslanden hospitals CLINICAL QUALITY ✓ Improved patient experience index IMPROVING ✓ Improved Gallup employee engagement score EMPLOYEE ENGAGEMENT ✓ Maintained training spend FOCUSING ON ✓ Focused on supply costs, employee efficiencies and general admin costs COSTS ✓ Delivered CHF21m savings compared to budget ✓ Offer care in most appropriate and efficient setting ADAPTING THE BUSINESS MODEL ✓ Opened 2nd day case clinic (St. Anna Im Bahnhof); open 2 more in FY20 ✓ Implemented in-house day case optimisation plans REDUCING CAPEX ✓ FY19 Capex reduced to CHF95m 2019 FULL YEAR RESULTS PRESENTATION 10
HIRSLANDEN MEDIUM-TERM ACTIONS SUPPORTING HIRSLANDEN'S OPERATING PERFORMANCE 1 Advance the day case delivery model • Further optimise costs and processes; benefitting from experience in Southern Africa and Middle East divisions • Evaluate opportunities to grow across the continuum of care 2 Improve service differentiation across insurance categories • Continued insurance mix change partially offset by promotion of supplementary insurance programmes 3 Maintain doctor recruitment and referral initiatives • Enhance doctor network marketing programmes and GP referral networks 4 Pro-active engagement with government and insurers 5 Deliver Hirslanden 2020 cost savings and efficiencies • Standardised IT and back office systems – HIT2020 • Corporate restructuring and efficiency improvements being delivered • Optimise length of stay in DRG environment • Project opex and capex investment costs peaking 2019 FULL YEAR RESULTS PRESENTATION 11
OPERATIONS SOUTHERN AFRICA OPERATIONS OPERATIONAL OVERVIEW HOSPITALS Maintaining strong market position with an DAY CASE 52 CLINICS excellent footprint across all provinces SUB-ACUTE HOSPITALS 8* Stable medical insurance membership of 5 c.9m with an ageing population and EMPLOYEES BEDS increase in chronic diseases 15 804 8 517 Patient volumes impacted by macro environment BED NUMBERS AND OCCUPANCY Stable EBITDA margin supported by excellent operational performance 9,000 95% BED OCCUPANCY RATE 8,517 NUMBER OF BEDS Investing across the continuum of care: 8,017 8,095 8,131 8,000 7,885 85% - Day case clinics and sub-acute hospitals - Digital platform and technology Continued investment in clinical services 7,000 72.9% 75% 71.5% 71.5% 69.7% 69.2% Health Market Inquiry and National Health Insurance review both ongoing; Mediclinic 6,000 65% FY15 FY16 FY17 FY18 FY19 responses submitted Operational beds Additional capacity Bed occupancy rate * Includes 4 Mediclinic and 4 Intercare day case clinics 2019 FULL YEAR RESULTS PRESENTATION 12
OPERATIONS SOUTHERN AFRICA INVESTING ACROSS THE CONTINUUM OF CARE Acute STRATEGIC RESPONSE #2 Hospital Continue to see general 1 trend of outmigration Investing across the continuum of 2 care to capture patient growth outside of acute hospitals – Patient Intercare group and Welkom Day Case Facing Clinics Technology: Co-location strategy to build day AI Supported Care 3 case clinics at key hospitals which Tele Medicine aligns with requirements of Mobile Health patients, doctors and insurers Web Enhancing the efficiency of day 4 case activities within hospitals Related Business: Emergency Services 6 more day case clinics opening in Primary Care 5 FY20 and FY21 Sub-Acute Hospitals Home care Specialist Hospitals Strategy supported by digital Employer Clinics 6 Mental Health platform and use of technology 2019 FULL YEAR RESULTS PRESENTATION 13
OPERATIONS MIDDLE EAST OPERATIONS OPERATIONAL OVERVIEW DAY CASE CLINICS HOSPITALS Well positioned to benefit from long-term 2 growth opportunities in the UAE; building on 7 OUTPATIENT CLINICS our leading market position in Dubai 18 Continuing to make steady progress; BEDS EMPLOYEES embarking on period of sustained growth in 926 6 152 revenue and EBITDA margin expansion Successfully opened Parkview Hospital in 57% ABU DHABI INSURANCE MIX Dubai and integrated recent outpatient investments; reached peak capex phase 47% 43% 41% 41% 41% Actions taken in Abu Dhabi have set the 40% 37% 38% 38% foundations for future growth; insurance mix 38% change enhancing the quality of revenue; 27% divested non-core assets 21% 21% Supporting new doctors to ramp up activity 17% 20% 19% in Abu Dhabi following recent investments in facilities, technology and rebranding 7% 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 OP Thiqa OP Basic Plan OP Enhanced and Other Abu Dhabi hospital projects remain on track IP Thiqa IP Basic Plan IP Enhance and Other 2019 FULL YEAR RESULTS PRESENTATION 14
OPERATIONS MIDDLE EAST GROWTH DRIVERS 1 Supporting doctors to ramp up activity 30% investment - Bourn Hall IVF Mediclinic Airport Road 2 Improving quality of Acquisition of 2 revenue through MAF Clinics insurance mix change Mediclinic Al Noor Hospital Selective investments renovation of ground and mezzanine – 3 and expansion across completion by end December 2019 the continuum of care 182-beds Mediclinic Airport Road Mediclinic Al Noor 4 Increasing acuity Mediclinic Hospital 100-bed expansion and Parkview Comprehensive Cancer Centre – Hospital opened completion during first half of September 2018 2020 calendar year 5 Increasing occupancy Electronic Health Record rolled out by end of 2020 6 Increased inpatient to calendar year Mediclinic Parkview outpatient activity ratio FY19 FY20 FY21 FY18 FY19 FY20 FY21 FY22 FY23 2019 FULL YEAR RESULTS PRESENTATION 15
FINANCIAL REVIEW JURGENS MYBURGH CFO MEDICLINIC INTERNATIONAL
ADJUSTED GROUP INCOME STATEMENT £’m FY19 FY18 % CHANGE Revenue1 2,932 2,875 2% • Revenue up 4% in constant EBITDA 493 515 (4%) currency EBITDA margin 16.8% 17.9% • Switzerland performance impacted by changing regulatory Depreciation and amortisation (163) (145) 12% environment and significant tariff Operating profit 330 370 (11%) reductions Net finance costs (57) (70) (19%) • Stable margins in Southern Africa and the Middle East Taxation (57) (64) (11%) • Continued focus on cost Income from associates 3 3 - management across all divisions Non controlling interests (21) (18) 17% • Depreciation increased due to Earnings 198 221 (10%) continued investment • Net finance costs benefited from Earnings per share (pence) 26.9 30.0 (10%) refinancing in all divisions Dividend per share (pence) 7.90 7.90 - • Normalised effective tax rate of 20.4% (FY18: 20.8%) Weighted avg number of shares (m) 737.1 737.1 • Proposed final dividend maintained at 4.70p 1 An income statement reclassification increased Mediclinic Southern Africa FY18 revenue and cost of sales by £6m. 2019 FULL YEAR RESULTS PRESENTATION 17
GROUP REVENUE ANALYSIS 2% Hirslanden (47% of Group) 2,875 2,932 • Inpatient volumes stable excl. Linde and Les 1 1 Grangettes 1,349 1,368 • Average revenue per admission down 2.2% • Up 2% in constant currency incl. acquisitions 1% Southern Africa (30% of Group) £’m • Patient volumes up 0.6% incl. Intercare 882 886 • Revenue per bed day sold up 4.3% • Up 5% in constant currency 1% Middle East (23% of Group) 5% 643 677 • Gradual improvement despite lack of tariff increases FY18 FY19 • Seasonally strong second half • Parkview ramp-up Switzerland Southern Africa Middle East Corporate • Up 4% in constant currency • Up 7% adjusting for IFRS 15 FY19 revenue up 4% in constant currency 2019 FULL YEAR RESULTS PRESENTATION 18
ADJUSTED EBITDA ANALYSIS 4% Hirslanden (44% of Group) 515 • Direct impact of reduction in average revenue 493 per admission 247 • Partially mitigated by management actions 219 • Down 10% in constant currency 11% Southern Africa (38% of Group) £’m • Good operational performance 189 187 • Stable EBITDA margin due to disciplined cost management 1% • Up 4% in constant currency Middle East (18% of Group) 7% 82 88 -3 -1 • Abu Dhabi insurance mix benefits materialising FY18 FY19 • Includes start up losses associated with Parkview Hospital Switzerland Southern Africa Middle East Corporate • Up 7% in constant currency FY19 adjusted EBITDA decreased 2% in constant currency 2019 FULL YEAR RESULTS PRESENTATION 19
GROUP BALANCE SHEET SUMMARY £’m 31 Mar 19 31 Mar 18 Assets 6,428 6,343 • Currency largely increased Non-current assets: reported numbers Property, equipment and vehicles 3,524 3,590 • Fixed assets increase Intangible assets 1,587 1,406 - Capital projects - £232m - Acquisitions - £152m Other non-current assets 226 386 • Hirslanden impairment Current assets 1,091 961 - Property - £186m - Intangibles - £55m Equity and liabilities 6,428 6,343 • Spire impairment - £164m Shareholders’ funds 3,151 3,286 • Successfully completed Non-controlling interests 115 87 refinancing in MCSA and MCME Interest-bearing debt 1,982 1,937 • Recalibrated Swiss debt Other long-term liabilities 681 579 covenants Current liabilities 499 454 • Net debt to EBITDA ratio 3.5x Net debt (1,717) (1,676) Maintaining a responsible approach to leverage 2019 FULL YEAR RESULTS PRESENTATION 20
GROUP CASH FLOW SUMMARY £’m FY19 FY18 Net cash flow from operating activities 344 345 • Strong cash flow generation Cash flow from investment activities (298) (319) • Cash conversion at 91% of Investment to maintain operations (86) (112) adjusted EBITDA (FY18: 90%) Investment to expand operations (154) (142) • Focus on improving debtor days in the Middle East Business combinations (63) (83) • Maintenance capex to revenue Other 5 18 at 2.9% Cash flow from financing activities (34) (108) • Free cash flow invested to support current expansion Distributions to non-controlling interests (59) (58) • Les Grangettes acquisition and Distributions to shareholders (8) (10) investments in Intercare and Borrowings and other 33 (40) Welkom Net increase/(decrease) in cash and cash 12 (82) equivalents Closing balance of cash and cash equivalents 265 261 2019 FULL YEAR RESULTS PRESENTATION 21
GROUP CAPITAL EXPENDITURE TOTAL CAPITAL BUDGETED CAPITAL • In constant currency, FY20 capex EXPENDITURE EXPENDITURE budget down 11% from FY19: FY19 (£’m) FY20 (£’m)* - MCME capex down 30% following completion of £94m £66m Parkview 41% 32% £70m • FY20 budget includes: £72m 34% 31% - MCME Airport Road and Al Noor Hospitals and EHR project £232m £207m - MCSA upgrade cycle to maintain and improve facilities - Investment across the Group to adapt to changing healthcare environment including outpatient £1m facilities and digital technology Hirslanden £65m Southern Africa £71m *Constant currency basis: 28% 34% GBP/CHF: 1.30 Middle East GBP/ZAR: 18.01 Corporate GBP/AED: 4.82 Focus on capital discipline and returns-orientated investment across the Group Note: Capital expenditure excludes acquisitions 2019 FULL YEAR RESULTS PRESENTATION 22
HIRSLANDEN FINANCIAL OVERVIEW CHF’m FY19 FY18 % CHANGE Revenue* 1,778 1,735 2% • Hirslanden performance impacted EBITDA* 285 318 (10%) by changing regulatory environment EBITDA* margin 16.0% 18.3% and significant tariff reductions Depreciation and amortisation (124) (110) 13% • EBITDA impacted by reduction in average revenue per admission Operating profit* 161 208 (22%) • Depreciation increased due to Net finance costs* Δ (51) (62) (18%) HIT2020, trade name amortisation and acquisitions Income tax expense* (21) (29) (27%) • Finance costs benefited from Effective tax rate* 19.0% 19.7% refinance Non-controlling interests (4) - 100% • Minority interest in Les Grangettes Earnings*Δ 85 117 (27%) • Cash conversion at 97% (FY18: 81%) Movement in inpatient admissions 3.8% (2.6%) • Capex totalled CHF95m Movement in revenue per admission (2.2%) (2.5%) (FY18: CHF129m) Inpatient movement excluding Linde (-0.1)% and Les Grangettes * Adjusted measures presented Δ Includes inter-company loan interest which is eliminated in the Group earnings reconciliation 2019 FULL YEAR RESULTS PRESENTATION 23
MEDICLINIC SOUTHERN AFRICA FINANCIAL OVERVIEW ZAR’m FY19 FY18 % CHANGE RevenueΔ 15,960 15,204 5% • Patient volumes flat excluding Intercare EBITDA* 3,385 3,245 4% • Revenue per bed day up in line EBITDA* margin 21.2% 21.3% with inflation Other gains and losses 7 - 100% • Strong operational performance Depreciation and amortisation (556) (496) 12% and cost management delivered stable EBITDA margin Operating profit* 2,836 2,749 3% • Depreciation increased due to Net finance costs (513) (526) (2%) ongoing investment Income tax expense (710) (684) 4% • Cash conversion 96% 30.5% (FY18: 103%) Effective tax rate 30.7% Non-controlling interests (316) (303) 4% • Capex totalled ZAR1,178m (FY18: ZAR1,057m) Earnings* 1,301 1,237 5% Movement in bed days sold 0.6% (1.5%) Movement in revenue per bed day 4.3% 6.7% Admissions (000’s) 565 566 - Δ An income statement reclassification increased FY18 revenue and cost of sales by ZAR98m. * Adjusted measures presented 24 2019 FULL YEAR RESULTS PRESENTATION
MEDICLINIC MIDDLE EAST FINANCIAL OVERVIEW AED’m FY19 FY18 % CHANGE Revenue 3,262 3,050** 7% • Gradual improvement in EBITDA* 425 397 7% performance EBITDA* margin 13.0% 13.0%** • Quality of revenue improving in line with strategy Other gains and losses - - - • Lack of tariff increase impacting Depreciation and amortisation* (171) (149) 15% growth Operating profit* 254 248 3% • EBITDA includes Parkview start up losses; underlying margin of 14.1% Net finance costs (31) (34) (9%) • Depreciation increased due to Non-controlling interest - (4) (100%) ongoing investment Earnings* 223 210 6% • Cash conversion at 70% (FY18: 74%) Movement in inpatient admissions 5.2% 3.2% • Capex totalled AED452m driven by Outpatient cases (‘000s) 2,923 2,866 2.0% Parkview (FY18: AED389m) * Adjusted measures presented ** IFRS 15 adjusted revenue and EBITDA margin figures presented 2019 FULL YEAR RESULTS PRESENTATION 25
GROUP SUMMARY DR RONNIE VAN DER MERWE CEO MEDICLINIC INTERNATIONAL 2019 FULL YEAR RESULTS PRESENTATION
STRONG GEOGRAPHIC FOOTPRINT AND DIVERSIFIED SERVICE OFFERING SOUTHERN MIDDLE SWITZERLAND SPIRE FY19 GROUP REVENUE CONTRIBUTION AFRICA EAST BEDS 1 916 8 517 926 2 000 Day case Care Out-patient 8% HOSPITALS 18 52 7 39 Care SUB-ACUTE 23% – 5 – – HOSPITALS DAY CASE 2 8 2 – CLINICS 69% OUTPATIENT 3 21* 18 8 CLINICS MARKET #1 #3 #1 #2 Acute in-patient Care POSITION * Minority investment in Intercare’s 21 multi-disciplinary primary care medical and dental centres 2019 FULL YEAR RESULTS PRESENTATION 27
UNIQUELY POSITIONED TO LEVERAGE SCALE AND UNLOCK VALUE FINANCIAL BENEFITS • Revenue diversification • Cost reduction • Shared resources • Procurement synergies • ICT licensing arrangements • Group financing OPERATIONAL BENEFITS • Performance and standards improvement • Transfer of competencies • Collaborate to address global trends across the continuum of care • Optimise costs and processes to adapt to the outmigration of care SHARED SKILLS, RESOURCES, INFRASTRUCTURE AND EXPERIENCE 2019 FULL YEAR RESULTS PRESENTATION 28
GLOBAL MEGATRENDS INFLUENCING HEALTHCARE DELIVERY Demographics Medical Technology Digital Health Consumerism Growth Ageing Disease Precision Artificial Personalisation Social Wearables Big data & prevalence Medicine Intelligence media analytics 2015 2030 2050 Number 60+ Number 60+ Number 60+ 901m 1,402m 2,092m 12.3% 16.5% 21.5% of total of total of total worldwide worldwide worldwide population population population - Prevention - Growing demand - Real-time information and intervention Client Access Empowered - Healthcare reforms - Democratising data Centric Consumer - Efficiency - Blurred lines consumerism - Transparency - New revenue streams - New payment models Quality Cost - Steering of / owning clients - New delivery models POSITIONING MEDICLINIC TO TAKE ADVANTAGE OF OPPORTUNITIES 2019 FULL YEAR RESULTS PRESENTATION 29
STRATEGIC GOALS SUPPORTING LONG-TERM SUCCESS TO ENHANCE THE QUALITY OF LIFE 1 2 3 4 5 To improve To become an To transform To grow in To achieve our client integrated our healthcare existing superior value healthcare services and markets and long-term proposition provider client to expand into financial significantly across the engagement new markets returns continuum of through care digitalisation BY BEING: analytics the employer client centred in driven of choice everything we do 2019 FULL YEAR RESULTS PRESENTATION 30
GROUP SUMMARY FY20 PRIORITIES CONTINUED FOCUS ON OPERATIONAL DELIVERY ACROSS ALL DIVISIONS GROUP WIDE DRIVE GROWTH INITIATIVES EFFICIENCIES OPPORTUNITIES • Evaluate opportunities to • Enhance patient • Adapt the business to invest across the continuum engagement through changing global healthcare of care technology and EHR rollout environment • Continue to ramp-up • Focused engagement with • Optimise the delivery of Mediclinic Parkview government and regulators services and care we Hospital in Dubai provide • Deliver outstanding patient • Deliver Mediclinic Al Noor experience • Build on business and and Airport Road projects operational improvements • Continue to improve clinical in Abu Dhabi on time in Abu Dhabi outcomes • Open 2 more day case • Deliver on the HIT2020 • Leverage procurement strategic project in clinics in Switzerland benefits Switzerland • Open Mediclinic • Maintain leading market • Successfully integrate new Stellenbosch Hospital and 2 positions more day case clinics in investments Southern Africa 2019 FULL YEAR RESULTS PRESENTATION 31
QUESTIONS AND ANSWERS James Arnold Head of Investor Relations MEDICLINIC INTERNATIONAL PLC 14 Curzon Street London W1J 5HN United Kingdom Tel: +44 (0) 20 3786 8181 James.Arnold@Mediclinic.com www.mediclinic.com
APPENDIX
OUR VISION, PURPOSE AND VALUES VALUES Client orientation Patient safety Mutual trust & respect Teamwork VISION PURPOSE Performance driven To be preferred Enhance the quality of life locally and of our patients by providing respected comprehensive, high- internationally quality healthcare services 2019 FULL YEAR RESULTS PRESENTATION 34
MEDICLINIC INTERNATIONAL DIVERSIFIED GLOBAL FOOTPRINT As at 31 March 2019 DISTRIBUTION OF THE GROUP’S DISTRIBUTION OF THE GROUP’S DISTRIBUTION OF THE GROUP’S HOSPITALS BEDS EMPLOYEES UNITED KINGDOM 7 926 1 916 (SPIRE HEALTHCARE GROUP) 9% 8% 6 152 10 442 18 17% 19% 32% 23% SWITZERLAND (HIRSLANDEN) 77 11 359 32 398 HOSPITALS BEDS EMPLOYEES 68% 75% 49% 52 8 517 15 804 MEDICLINIC MIDDLE EAST For the 12 months to 31 March 2019 CONTRIBUTION TO GROUP CONTRIBUTION TO GROUP CONTRIBITION TO GROUP REVENUE (£’M) ADJUSTED EBITDA (£’M) ADJUSTED EARNINGS (£’M) -1 3 -3 88 0% 1% -1% 677 1 368 18% 219 46 23% 47% 44% 23% 80 41% TOTAL TOTAL TOTAL £2 932m £493m £198m 30% 38% 36% 886 187 72 MEDICLINIC Switzerland Southern Africa Middle East UK Corporate SOUTHERN AFRICA 2019 FULL YEAR RESULTS PRESENTATION 35
MEDICLINIC INTERNATIONAL FY20 GUIDANCE (pre IFRS 16) • Expects modest revenue growth from an increase in average bed capacity for the year, reflecting the continued integration of Clinique des Grangettes • Impacted by a further nine months’ comparative effect in FY20 from the national outmigration care programme that was implemented from 1 January 2019 HIRSLANDEN • Cost management and efficiency savings likely to be more than offset by reductions in tariffs and operational effects of outmigration; FY20 EBITDA margin around 15% • Over the medium-term, and assuming no further regulatory changes are implemented, the operating performance is expected to be supported by benefits from the Hirslanden 2020 strategic project and structural efficiencies being implemented in the division • Expects volume growth of around 1% reflecting the additional capacity from the Intercare day case clinics that were consolidated from December 2018 MEDICLINIC • In line with the Group's strategic objectives and a continued focus on improving clinical quality SOUTHERN and patient experience, further investment will be made in employees and information AFRICA communication technology during FY20. This, together with the expected lower margin contribution from Intercare and the ramp-up of the new Mediclinic Stellenbosch facility, is anticipated to result in an EBITDA margin of around 20% • Expects revenue growth of around 10% supported by continued ramp-up of the Parkview MEDICLINIC • A gradual improvement in EBITDA margin to around 14% in FY20 incorporating the ramp-up of MIDDLE Parkview and investment in the hospital expansion and new comprehensive cancer centre at EAST Airport Road, which is scheduled to open in the first half of calendar year 2020 • Continues to target an EBITDA margin of around 20% 2019 FULL YEAR RESULTS PRESENTATION 36
MEDICLINIC INTERNATIONAL FY20 GUIDANCE (IFRS 16) The Group will adopt the new IFRS 16 accounting standard (addressing the definition of a lease, recognition and measurement of leases and establishes principles for reporting useful information to users of financial statements about the leasing activities of both lessees and lessors) from 1 April 2019 and comparators will not be restated. The EBITDA margin guidance and expected increase to depreciation and finance costs under IFRS 16 for FY20 are set out below, together with the indicative corresponding EBITDA margin for FY19: • EBITDA margin c.17% (FY19: 18.1%) HIRSLANDEN • D&A: CHF35m • Finance cost: CHF7m MEDICLINIC • EBITDA margin c.21% (FY19: 21.7%) SOUTHERN • D&A: ZAR89m AFRICA • Finance cost: ZAR83m MEDICLINIC • EBITDA margin c.16.5% (FY19: 16.1%) MIDDLE • D&A: AED63m EAST • Finance cost: AED49m FY20: Indicatively, at a Group level, profit before tax would be lower by c.GBP4m, excluding the Group’s equity accounted share of the impact at Spire. EBITDA would be higher by c.GBP61m due to the fact that the operating lease expense recognised under IAS 17 is replaced with interest and depreciation under IFRS 16 (which is excluded from EBITDA). The Group expects to recognise right-of-use assets of c.GBP610m and lease liabilities of c.GBP662m. 2019 FULL YEAR RESULTS PRESENTATION 37
FOREIGN EXCHANGE RATES Average rates FY19 FY18 % CHANGE GBP/CHF 1.30 1.29 (1.0%) GBP/ZAR 18.01 17.22 (4.6%) GBP/AED 4.82 4.87 1.1% Closing rates FY19 FY18 % CHANGE GBP/CHF 1.30 1.34 2.9% GBP/ZAR 18.90 16.57 (14.1%) GBP/AED 4.79 5.15 6.9% 2019 FULL YEAR RESULTS PRESENTATION 38
GROUP DEBT STRUCTURE 31 MARCH 2019 Carrying value Carrying value MEDICLINIC SOUTHERN AFRICA ZARm £'m Terms Date repayable Senior terms 6,194 327 3M Jibar +1.49% (ZAR2,594m) and +1.59% (ZAR3,600m) Sep 2022 and 2023 Preference shares 1,810 96 3M Jibar x 72% +1.65% Sep 2022 Subsidiaries 130 7 Rates linked to prime interest rate 1 to 12 years Total debt 8,134 430 Interest expense 653 36 Carrying value Carrying value HIRSLANDEN CHFm £'m Terms Date repayable Secured long-term bank loans 1,483 1,143 Swiss 3M Libor +1.25% Sep 2024 Other secured bank loans 46 35 CHF16m Swiss 3M Libor +1.4%, CHF10m 0.9%, CHF20m 1.12% May and Dec 2023 Swiss bonds 235 181 CHF145m at 1.625%, CHF90m at 2.0% Feb 2021 & 2025 Secured long-term finance 2 2 Interest ranging between 1-12% 1 to 7 years Total debt 1,766 1,361 Interest expense 30 23 Carrying value Carrying value MEDICLINIC MIDDLE EAST AEDm £'m Terms Date repayable Bank loans 913 191 3M Libor +1.85% Aug 2023 Total debt 913 191 Interest expense 33 7 Total Group interest expense 66 TOTAL GROUP DEBT (£'m) 1,982 CASH AND CASH EQUIVALENTS (£’m) (265) GROUP NET DEBT (£’m) 1,717 2019 FULL YEAR RESULTS PRESENTATION 39
GROUP CAPITAL EXPENDITURE FY19 Actual capex (£’m) Hirslanden Southern Africa Middle East Corporate Total To maintain operations 30 37 16 - 83 To expand operations 42 28 78 1 149 Total capital expenditure 72 65 94 1 232 FY20 Forecast capex (£’m)* Hirslanden Southern Africa Middle East Corporate Total To maintain operations 42 40 14 - 96 To expand operations 28 31 52 - 111 Total capital expenditure 70 71 66 - 207 • Reduced Hirslanden FY19 actual capex by 28% from original guidance of CHF132m • Expect to maintain stable spend in FY20 • MCSA investment to maintain and improve facilities and expansion of day case clinics • MCME FY19 expansion capex relates largely to Mediclinic Parkview Hospital and EHR project • FY20 includes ongoing EHR investment and projects at the Airport Road and Al Noor Hospitals * Constant currency basis: GBP/CHF: 1.30, GBP/ZAR: 18.01, GBP/AED: 4.82 2019 FULL YEAR RESULTS PRESENTATION 40
FIVE YEAR OPERATIONAL SUMMARY OPERATIONAL PERFORMANCE BED NUMBERS AND OCCUPANCY 10% 7.8% 2,000 1,916 100% HIRSLANDEN 1,805 BED OCCUPANCY RATE NUMBER OF BEDS 5.3% 1,677 1,800 1,677 1,655 Movements 5% 2.6% 3.8% 1,600 1.7% 76.2% 76.3% 76.2% 80% 0.5% 0.6% 73.3% 1.7% 1,400 70.4% 0% FY15 FY16 FY17 FY18 FY19 1,200 -2.5% -2.2% 1,000 60% -5% FY15 FY16 FY17 FY18 FY19 Admissions Revenue per inpatient Operational beds Bed occupancy rate OPERATIONAL PERFORMANCE SOUTHERN AFRICA 10% 6.3% 6.7% 5.8% 5.8% Movements 4.3% 5% 4.4% 2.9% 0.8% 0.6% 0% FY15 FY16 FY17 FY18 FY19 -1.5% Bed Days Sold Revenue Per Bed Day -5% 2019 FULL YEAR RESULTS PRESENTATION 41
OPERATIONS HIRSLANDEN 2020 HIRSLANDEN 2020 HIT2020 WE2020 GROW2020 Focus on patient care by Patients experience uniform culture of Easy access to integrated care decreasing the burden of medical excellence and high quality of regions for patients. administration for hospitals. service in all Hirslanden hospitals. Improve productivity through Generate sustainable growth through Strengthening of group identity through higher efficiency business areas from adjacent fields selective leadership development («from I to We»). New Cost savings Material Acquisitions fields of programme productivity business ONGOING Leadership Value Development communication Infrastructure Programme+ productivity Group Staff Doctor purchasing Cooperation productivity recruitment organization 2019 FULL YEAR RESULTS PRESENTATION 42
CAPITAL PROJECTS HIRSLANDEN CAPITAL PROJECTS DURING FY19 Hospital Project Completion Klinik Hirslanden HKL 2 Biplane 1H19 Klinik Birshof Medical centre and intermediate care facility 1H19 Klinik Hirslanden Emergency practice with 8 additional beds 2H19 rd Klinik Im Park Renovation of 3 floor/HKL 1 Biplane 2H19 Clinique La Colline Sport medicine centre 2H19 Klinik Stephanshorn (Schuppis) Doctor’s offices 2H19 Klinik Hirslanden (Seefeldstrasse) Doctor’s offices 2H19 St. Anna Im Bahnhof (Lucerne) Day case clinic 2H19 FUTURE PROJECTS Expected Hospital Project Completion Clinique Bois-Cerf Day case clinic 1H20 Klinik Hirslanden Upgraded nuclear diagnostics facility 1H20 Enlargement of the cardiology center and relocation of the Clinique Cecil 1H20 gastroentérology center Klinik St Gallen Day case clinic 2H20 Klinik Hirslanden Check up re-located to medical centre; Cyber Knife installed 2H20 Klinik Im Park Medical Centre Seestrasse 247 2H20 Salemspital PETCT and Avenir 2.0 2H20/FY21 AndreasKlinik (Cham Lorze) Doctor’s offices 2H20 Klinik St. Anna Ward C5 upgrade with 6-12 additional beds 2H20 Klinik Linde Extension of emergency unit and radiology 2H20 Biel Day case clinic 1H21 Clinique des Grangettes Emergency station, Cath lab and Nuclear medicine 1H21 2019 FULL YEAR RESULTS PRESENTATION 43
CAPITAL PROJECTS SOUTHERN AFRICA CAPITAL PROJECTS DURING FY19 Hospital Completion Licenced Beds Growth of existing hospitals Mediclinic Potchefstroom (70 operational beds) 2H19 55 Mediclinic Medforum (24 operational beds) 2H19 2 Mediclinic Legae (23 operational beds) 2H19 - Mediclinic Klein Karoo (8 operational beds) 2H19 - Developing new day case clinics Mediclinic Newcastle 2H19 30 (3 theatres) Acquisitions Majority investment in the Welkom Medical Centre 1H19 60 (2 theatres) (20-bed sub-acute, 20-bed day case clinic and 20-bed psychiatric unit) Majority investment in the Intercare Hospital Group 2H19 273 (13 theatres) (4 sub-acute: 160 beds, 4 day case clinics: 92 beds, 21-bed Medfem specialist facility) Sale of existing hospital Mediclinic Barberton 1H19 (34) Total licenced beds As at FY19 8,517 FUTURE PROJECTS Hospital Expected Completion Beds Existing hospitals Mediclinic Stellenbosch 1H20 32 Mediclinic Vergelegen 2H20 8 Mediclinic Cape Gate 1H21 13 Day case clinics Mediclinic Nelspruit 2H20 16 (3 theatres) Mediclinic Stellenbosch 2H20 20 (2 theatres) Mediclinic Pietermaritzburg 1H21 21 (3 theatres) Mediclinic Cape Gate 1H21 20 (2 theatres) Mediclinic Winelands 1H21 10 (1 theatre) Mediclinic Bloemfontein 2H21 22 (2 theatres) 2019 FULL YEAR RESULTS PRESENTATION 44
CAPITAL PROJECTS DUBAI MEDICLINIC PARKVIEW HOSPITAL TOTAL HOSPITAL OPENED TOTAL ICU CONSULTATION ER NEONATAL CATH OPERATING BUDGET BEDS BEDS ROOMS BEDS ICU BEDS LAB THEATRES AED680m 22 SEP 2018 182 15 100 19 22 1 5 2019 FULL YEAR RESULTS PRESENTATION 45
SPIRE HEALTHCARE GROUP PLC UNITED KINGDOM • Mediclinic’s 29.9% investment in Spire gives the Group exposure to UK private healthcare market • Spire is ideally positioned to be a leading player in the independent hospital sector given its scale, reach and quality of care • Underlying performance in 2018 down on previous year reflecting significantly declining NHS admissions, lower than anticipated growth in Private admissions and planned investment in Clinical quality and Consumer engagement: • Underlying revenue down 1% and underlying EBITDA down 23% • Strong cash flow performance with EBITDA conversion to cash flow of 105% • Underlying Group admissions fell 4.6% as a result of growth in self pay (+1.5%) more than offset by declines in PMI (-2.2%) and NHS (-9.9%) volumes • Appointed new CFO and COO, both effective from October 2018 • FY19 outlook: expect a return to modest revenue growth, offset by mix and the full year effect of investments in quality. This outlook reflects a measured approach whilst the NHS remains an uncertain market. Revenue components include: - Self-Pay: positive momentum in admissions and revenue - PMI: Moderate revenue increase - NHS: Tariff improvement from April 2019, but future volumes remain unclear - Mix: continued shift to oncology and day case • May 2019 AGM Trading Update: on track to meet market expectations for the full year 2019 FULL YEAR RESULTS PRESENTATION 46
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