FOOTBALLPRENEURSHIP MASTER THESIS, 30 CREDITS - DIVA
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Master Thesis, 30 credits Footballpreneurship The role of scouting and youth academies in football entrepreneurship and value creation from young talents: A case study on AFC Ajax and Borussia Dortmund Author: Aydin Can Firildak, Hakan Akin Supervisor: Anna Alexandersson Examiner: Malin Tillmar Term: Spring 2020 Subject: Business Administration Level: Advanced level Course code: 5FE060E
Abstract Background: The football industry has been rapidly evolving. The value of transfer market has increased astronomically, thus sealing a transfer deal has become pricy. In the meantime, the gap between rich and low budget clubs keeps increasing. UEFA released new regulations called “Financial Fair Play” (FFP), which aims to curb financial differences amongst football clubs. Hence, football clubs adopted new entrepreneurial approaches such as scouting and youth academies to improve their financial situation. Purpose: The main objective of this paper is to understand football teams’ entrepreneurial reaction towards FFP. The purpose is to examine the strategies of value creation from human capital like talented young players, in terms of scouting and youth academy, and explain the relationship between football and entrepreneurship in context of the business model framework. Method: The research is conducted by secondary data collection through online resources. We used the secondary data analysis method to analyze our data and carried out a representative case study based on the theoretical framework of this master thesis on two football clubs, AFC Ajax and Borussia Dortmund, to understand the problem more comprehensively. Conclusion: The results of this study demonstrate that the FFP regulations affected the entrepreneurial structure of football clubs. The data suggest that both clubs intensified their scouting and youth academy activities, as a result they generated more transfer revenue through selling the players that they recruited at their youth academies or scouted. Hence, this new entrepreneurial approach that the football clubs adopted provided a significant benefit for them. We call this concept that football meets entrepreneurship as “Footballpreneurship”. Keywords: football entrepreneurship, business model, sport entrepreneurship, youth academy, scouting, human capital
List of Abbreviations EPL – English Premier League FC – Football Club FFP – Financial Fair Play FIFA - Fédération Internationale de Football Association UEFA – The Union of European Football Associations
Acknowledgments We would like to express all our acknowledgements to certain people for their contribution to our thesis. Firstly, we would like to express our gratitude with all respect to our tutor Anna Alexandersson, who has guided us through the entire semester with her worthy inputs. We would not achieve this without your support. Secondly, we would like to thank our examiner Malin Tillmar and our fellow classmates for providing constructive comments to improve our thesis. Lastly, we would like to present our endless thankfulness to our families, who made us become Linnaeus University graduates possible. Without them, we could not be here and write this thesis. Sincerely, Hakan Akin and Aydin Can Firildak 17th of August 2020
Table of contents Introduction 1 1.1 Background 1 1.2 Problem Statement 6 1.3 Purpose 7 1.4 Research Questions 8 1.5 Outline 9 Methodology 10 2.1 Research Strategy 10 2.2 Research Design 11 2.3 Research Method 12 2.4 Data Collection 13 2.5 Data Analysis 16 2.5.1 Secondary Analysis 16 2.5.2 Case Study 17 2.6 Research Credibility 18 2.7 Ethical Considerations 19 2.7.1 Copyrights 19 2.7.2 Data Management 19 2.8 Summary 20 Theoretical Framework 21 3.1 Business Model 21 3.2 Sport Entrepreneurship 30 3.3 Porter’s Five Forces Framework 31 3.4 Human Capital 35 3.5 Summary 36 Results 37 4.1 Borussia Dortmund 37 4.1.1 Shareholder Structure 37 4.1.2 Revenue Structure 38 4.1.3 Transfer Data 40 4.1.4 Social Media 42 4.1.5 Secondary Interviews 43 4.2 AFC Ajax 46 4.2.1 Shareholder Structure 46 4.2.2 Revenue Structure 48 4.2.3 Transfer Data 49 4.2.4 Social Media 50 4.2.5 Secondary Interviews 51 4.1 Brand Value of the European Leagues 54
Analysis 55 5.1 Borussia Dortmund 55 5.1.1 Business Model 55 5.1.2 Sport Entrepreneurship 58 5.1.3 Porter’s Five Forces Framework 59 5.1.4 Human Capital 59 5.2 AFC Ajax 61 5.2.1 Business Model 61 5.2.2 Sport Entrepreneurship 64 5.2.3 Porter’s Five Forces Framework 64 5.2.4 Human Capital 65 Discussion 66 6.1 Significance of Youth Academies in Value Creation 67 6.2 Significance of Scouting and Human Capital 67 6.3 Significance of Club Structure 68 6.4 Significance of Sport Facilities 69 Conclusion 70 7.1 Key Findings 70 7.2 Limitations 71 7.3 Recommendations for Future Research 72 Timetable 73 References 74 9.1 Online references 80
Table of Figures Figure 1: Outline of the thesis ...................................................................... 9 Figure 2: Secondary data collection ............................................................ 14 Figure 3: Literature collection .................................................................... 15 Figure 4: 10 Criteria of Credibility ............................................................. 18 Figure 5: Summary of Methodology ........................................................... 20 Figure 6: Summary of Theoretical Framework ........................................... 36 Figure 7: Shareholder Structure (Borussia Dortmund) ................................ 38 Figure 8: Revenue percentage for 2018-19 (Borussia Dortmund) ............... 39 Figure 9: Revenue in Euro (x1000) (Borussia Dortmund) ........................... 40 Figure 10: Last 5-year Transfer Report (Borussia Dortmund) ..................... 41 Figure 11: Eleven most profitable transfers (Borussia Dortmund)............... 41 Figure 12: Social media (Borussia Dortmund) ............................................ 42 Figure 13: Shareholder structure (AFC Ajax) ............................................. 47 Figure 14: Sales per Businesses (AFC Ajax) .............................................. 48 Figure 15: Revenue from departed transfers (AFC Ajax) ............................ 49 Figure 16: Eleven most profitable transfers (AFC Ajax) ............................. 50 Figure 17: Social media (AFC Ajax) .......................................................... 50 Figure 18: Brand value of top tier European football leagues in 2019 ......... 54 Figure 19: Timetable .................................................................................. 73
Introduction This section introduces a background to the thesis with key concepts definitions to give better understanding to readers about the research. It is followed by the problem statement, where it answers the following question of “why is this context worth studying?”. Purpose is given to introduce the authors’ aims and intentions on doing this thesis. Lastly, research questions close this part, given with a couple of questions that are answered by authors throughout this thesis. 1.1 Background The authors will describe some main concepts regarding the thesis. Various resources are used to back up authors’ current knowledge on these concepts. References from these sources harmonized authors’ knowledge and shaped the background. Entrepreneurship is the discovery, evaluation, and exploitation of opportunities for the creation of future goods and services (Shane and Venkataraman, 2000). According to Ratten (2010, cited in Radaelli et al., 2017, p.72) sport entrepreneurship is about innovation and risk-taking behaviors to discover and exploit new markets, product opportunities and human capital. Another definition indicates that, sports entrepreneurship is a field of research that focuses on the contributions of sport organizations in line with the decisions made by communities, organizations, and individuals (Radaelli et al., 2017). The history of sports entrepreneurship goes back a long way. Porter and Vamplew (2018) state that, until the ancient Greeks and Romans, athletes competed for only their honor, without any profit-making purpose. Afterwards, sports became a business over time. Towards the end of the 19th century, the teams in North East England turned the clubs into businesses to compete with other teams (Porter and Vamplew, 2018, p.633). 1(82)
According to Porter, who investigated two centuries of sports entrepreneurship history, sport is always connected with the business, and it has evolved over time to identify itself as business (Porter and Vamplew, 2018, p.630). “In the rapid changing global business environment, innovation and change is a fundamental focus of sport.” (Ratten, 2010, p.57). Nowadays, every sector is influenced by the technological and scientific development, which affects the sports industry as well. In the sport industry, where the competition is high, developments have affected each branch and have led to a difference on their approach. Sport games are considered highly competitive, so club teams are forced with different understanding to get ahead of others. Professional sportive competitions create a unique environment for developing entrepreneurship theory, because clubs are to explore and use opportunities to compete, survive, grow and win (Radaelli et al., 2017, p.70). As stated in Dietl, Franck and Lang (2008, p.353), economy is one of the important features that draw a distinction between teams in professional sports. The economic success of clubs affects their sportive success, which increases the gap between average and high-earner teams. Developments in the sports industry in recent years, have particularly affected the football industry. The football industry is influenced by these developments on two main trends, commercialization, and professionalization (Enjolras, 2002, cited in Forslund ,2016, p.374). In recent years, the fact that the football world has been rapidly evolving from a sport to an industry is an indicator (Dolles and Söderman, 2013). Many football teams in Europe started to be targets for investors after football developed quickly and clubs started to produce high income (Birkhäuser, Kaserer and Urban, 2017). One of the best examples of commercialization in football, Roman Abramovich (Russian businessman), who bought Chelsea F.C. (an English professional football club) in 2003, has invested a tremendous amount of money in the club. The assets such as broadcasting rights, merchandising, season tickets, transfer 2(82)
revenues and branding, which are obtained by professional football teams, encourage initiative. As clubs’ revenues from fans and followers increase, football becomes a growing market over time, as in the case of Abramovich. This yields football into a more commercial dimension, such as with the new multi-billionaire owners of Manchester City F.C (an English professional football club) and Paris Saint-Germain F.C. (a French professional football club). With the new game-changing club owners and development of the industry, the football market has also started to evolve. Transfer fees of players have reached astronomical figures. The purpose of all clubs is to have the best football players, and to participate in the UEFA Champions League, which is also known as the European Cup (the highest tier tournament in Europe), and to be successful there. The Union of European Football Associations (UEFA) distributes a certain amount of money from the “market pool” to the participating teams, and according to various criteria such as the television market of these teams and other factors (Plumley and Flint, 2015, p.247). Football teams aim to create the strongest squad, become winners, increase their prestige, and strengthen economically. Clubs spend huge amounts of money to gather the best and the most talented players and to be the winner at the end of the season (Ascari and Gagnepain, 2010). Abramovich’s first season in Chelsea F.C. (2003/2004) spent 169.70M Euro of transfer fee within a year (Transfermarkt.co.uk, 2020). Manchester United, which was one of the biggest English professional football teams in those years and finished the previous season (2002/2003) as the English Premier League (EPL) champion, spent 56.53M Euros on transfer in that season (2003/2004) (Transfermarkt.com, 2020). This led to an increase in the gap between big teams and medium-sized teams. UEFA executive committee created the Financial Fair Play (FFP) concept in 2010 to prevent the worsening financial conditions and imbalance in European 3(82)
club football (UEFA, 2020). Additionally, it was updated according to the changes in the football environment periodically in 2012, 2015 and 2018, based on principles and objectives remaining the same. The general objectives of this rule are: “to further promote and continuously improve the standard of all aspects of football in Europe and to give continued priority to the training and care of young players in every club” “to adapt clubs’ sporting infrastructure to provide players, spectators and media representatives with suitable, well-equipped and safe facilities” “to improve the economic and financial capability of the clubs, increasing their transparency and credibility” “to encourage clubs to operate on the basis of their own revenues” “to encourage responsible spending for the long-term benefit of football” “to protect the long-term viability and sustainability of European club football” (UEFA, 2020, p.2). With this regulation it was aimed to close the gap between the large and mid- sized clubs. According to this rule, the big clubs cannot transfer only by paying plenty amount of money. In fact, there should be a balance in the transfer price between the players they sell and buy. These rules pushed football teams to invest in cheap and young football players or their facilities to recruit their own players to bring into balance. Many clubs have to create a new model on these developments within football. The goal is to create a proper plan and suit it to the club interests. The financially conservative teams follow a supplier model to big clubs and try to take advantage of rich clubs’ desire for talent players (Andreff, 2006, p.692). After increasing player prices, it has become important to discover and train 4(82)
young players (Dolles and Söderman, 2013). Young players from all over the world have increased in importance for football teams in Europe and have had consequences for recruitment and development strategies for clubs that play an important role in their competition (Bullough and Coleman, 2019). For example, FC Nantes (a French professional football club) and AJ Auxerre (a French professional football club) generated a significant source of income from the sale of young players to other clubs, so they are considered the suppliers of players in Europe (Andreff, 2006). This created a “long-term” model for these clubs because they raised their own players and enabled them to sustain their financial situation (Söderman, 2013). Söderman (2013, p. 168) likens clubs’ player recruitment to the sale of semi-finished products in the biotech industry. For example, David Beckham first signed an internship contract with Manchester United in 1991, and in 2003 signed a 4-year contract with Real Madrid worth 35M Euro (Dolles and Söderman, 2013). Such examples have encouraged other clubs to give the same importance to infrastructure. Many clubs have begun to structure the youth academies more professionally, such as medical and sports science support, administration, and education (Dolles and Söderman, 2013). In the football transfer market, football teams review talented players to become more competitive (Andreff, 2006, p.695). In addition, according to Andreff (2006) they earn more money from these players and increase their chance to participate in a European competition. This caused teams to create a new system. Therewith football teams invest millions of euros in the scouting system to discover talented players and retain them before their competitors (Radaelli et al., 2017, p.71). Porto FC (a Portuguese professional football team) is one of the best teams applying scouting transfer in Europe, which gained £538.25M from scouting transfer between 2007/2008 and 2017/2018 seasons (Graves, 2020). 5(82)
1.2 Problem Statement Here in this section, authors define element(s) worth research in this thesis. In other words, authors are hereby to answer the following question of “What is the problem that needs to be identified?”. This section is the definition of the problem to be further researched. Ascari and Gagnepain (2010) define football leagues as nationwide contests that contain several clubs competing against each other within a specific period. The reasons why football teams win or lose, profit or loss, are related to the differences between the clubs and their different levels of performance on the pitch and the strategy they have developed and how they are managed (Dolles and Söderman, 2013). Although football teams want to create the best team, though spending vast amount of money, their incomes and expenses must be balanced, due to the FFP regulations. In addition to this regulation, a football team has the right to transfer as much as the profit it receives from a player they sell (UEFA, 2020). This obligation causes football teams to turn to least costly undiscovered football players. Thus, the youth academies and scouting become strategic for football teams. In fact, clubs (or their decision-makers) are driven to use their resources efficiently and create value out of that. This approach brings entrepreneurship as an option for clubs. Hence, entrepreneurship is embraced by the executive of football teams to solve their financial problems and increase their incomes. At this point, players take an important place in the football organization because developing and exploring football players allow their clubs to vary from their competitors. The performance of football teams and the evaluation of the teams represent the interventional cycle in football organizations (Radaelli et al., 2017). 6(82)
Football teams, with or without financial struggles, are driven to generate new ways of income. Football teams began to research and develop less costly models to close the gap between economically strong teams. This thesis will examine how football teams produce a solution against the change in the football industry. 1.3 Purpose The authors state their motivation of focusing into the topic of “Footballpreneurship”. The authors reason their intention for the research. In other words, this section stands for the definition of their purpose and messages that they are expecting to give to readers. This paper will investigate the entrepreneurship and value creation from human capital in the context of youth football academies and scouting activities. Accordingly, everything belonging to a football team is considered as assets by the authors, especially football players. Football players are the most important assets of football teams, and a player may become professional after being recruited at a youth academy or may be scouted by a club. Eventually, the young player who is talented can be a source of income for clubs. A comparative analysis on two different football teams, AFC Ajax, and Borussia Dortmund, is carried out to achieve the objectives of this master thesis. One of these teams, AFC Ajax, is famous for the youth academy; while the striking feature of Borussia Dortmund is its scouting system that discovered numerous talents. The purpose of this comparative analysis is to understand the problem of this master thesis and achieve its objectives through answering the research questions that are stated as following. 7(82)
Objectives: 1) Understanding the role of scouting and youth academies in European football teams in terms of creating economic value out of young talents. 2) Comparatively analyzing the approaches of two different European football clubs to young player recruitment through scouting activities and youth academies, in the case of AFC Ajax and Borussia Dortmund. 3) Assessing the entrepreneurial patterns of football clubs in the context of business model. 1.4 Research Questions There are two research questions given, which shapes the whole research process to answer it in this thesis. Answer to these questions shaped through various research methods that will be described in the next sections in detail. The following RQs are formulated to achieve the objectives of this master thesis. 1) How did the regulations on football clubs such as Financial Fair Play affect the business patterns of European football clubs? (Responses to O1, O3) 2) How did different entrepreneurial approaches impact the club structures of AFC Ajax and Borussia Dortmund in the context of value creation? (Responses to O2) 8(82)
1.5 Outline • Methodology Chapter 2 • This section contains selected research methods for the thesis • Theoretical Framework Chapter 3 • This section presents theoretical framework regarding to Footballpreneurship • Results Chapter 4 • There is an presentation of the collected data • Analysis Chapter 5 • This chapter interprets collected data under given theories • Discussion • This chapter summarizes the analysis with authors' own Chapter 6 implications • Conclusion Chapter 7 • This chapter answers the reseach questions Figure 1: Outline of the thesis (own implications) 9(82)
Methodology This section outlines authors’ research under four chapters. Starting with a description of two main research strategies obtained as basis. Followed by research design, defining the way of how three main approaches shape the thesis. ‘Data Collection’ and ‘Data Analysis’ parts conclude the ‘Methodology’ section by giving an insight about authors’ ways of collecting and analyzing data. This thesis is based on secondary data, so there is no data sampling method has been followed. 2.1 Research Strategy Quantitative research is identified as a research method, which highlights quantification and analysis of numerical data collected (Bryman, 2012). The ability of interpreting mathematical graphics, comes out from results, can be possible by quantitative research. This research method is adopted due to its significance for interpreting secondary data. In the light of quantitative data, authors would be able to understand and analyze the graphical and numerical data presented in the results chapter. Quantitative researches are characterized as engrossed with implementing measurement steps to social life whilst qualitative researches are active in words to present society analysis (Bryman and Bell, 2015). Each research from two strategies mainly concerns different perspectives. However, at the end of the day, two strategies are common at interpretation of visual data (Bryman and Bell, 2015). In terms of engaging with numbers, this research interacts with numerical secondary data; thus, authors will perform a quantitative research. Qualitative research is considered as a research strategy that underlines qualification and analysis of verbal data obtained (Bryman, 2015). The capability of interpreting published interviews comes from qualitative 10(82)
research. In this research, qualitative data collected from related interviews, which are supportive to numerical data analysis. This research strategy is embraced due to the need of interpretation of published interviews. Bryman (2012) states that qualitative research is consistently correlated with theory generation. As it is stated, the thesis has concluded with the authors’ opinions, which are results of an approach that is shaped in the authors' mind. There is no quantification in the qualitative research; thus, authors will benefit from this approach for the collection of published interviews. Inputs from published interviews will be reduced depending on usage, as qualitative research concerns about data reduction of large scales of data (Bryman and Bell, 2015). Authors embody a qualitative approach along with its counterpart, quantitative approach. In this sense, these two opposite approaches are considered as two puzzle pieces that complete each other. For instance, empirical material contains both numerical and verbal data, which requires two different approaches at the same time. As previously mentioned, interviews do not have quantification, and graphs do not have qualification. Correspondingly, there are qualitative and quantitative data included in the results chapter; where quoted interviews represent ‘qualitative’, and rest of the graphs represent ‘quantitative’ data. The presence of two different data types obliged to have multiple research strategies at the same time. For this reason, qualitative and quantitative methods are defined under this section. Therefore, their usage together shapes this thesis’ research strategy as “Mixed Methods’. 2.2 Research Design Abductive logic sparked upon the necessity when inductive and deductive logics are insufficient on certain points. Abductive logic answers the question of ‘what it might be’, so it approaches problems from a creative perception. 11(82)
Dunne and Martin (2006, p. 518) indicates that “The designers who can solve the most wicked problems do it through collaborative integrative thinking, using abductive logic, which means the logic of what might be.” Abductive approach is considered as a problem-solving tool for designers to solve wicked problems or create something that does not exist. “Whereas a designer uses abductive reasoning to say, ‘What is something completely new that would be lovely if it existed but doesn’t know?’” (Dunne and Martin, 2006, p. 514). On the other hand, abductive data is a bridge between the two ways of thinking. Martin (2009, p. 29) indicates that “…abductive logic sits squarely between the past-data-driven world of analytical thinking and the knowing-without- reasoning world of intuitive thinking.” In the light of abduction, this research does not start (nor end) with a hypothesis. For this reason, this research does not aim to confirm a hypothesis; nor, authors do not aim to reach to a hypothesis. Apart from these, authors obtain abductive reasoning to find “What it might be?”, rather than “True or False”. As abductive reasoning does not declare a conclusion to be true or false, it posits the potential true (Martin, 2009). According to the outline of thesis, there is a ‘discussion’ given in place at the end of the theoretical analysis, where authors indicate the possible true with their personal understanding. Hence, this thesis consists of a research question, and authors aim to answer the research question throughout the theoretical analysis of given empirical data. 2.3 Research Method As Dunn et al. (2015) indicates, secondary data consists of longitudinal data with large sample sizes, which commonly increases findings’ generalizability. For this reason, secondary data provide authors to access large amounts of data to validate certain theories during the research. Hence, this study mainly utilizes the relevant secondary data about the subject. 12(82)
Obtaining secondary data as a research method is an asset for this study in terms of benefiting from past researchers who worked on the similar topic. Dunn et al. (2015) mention that strength of secondary data comes from variables and relationship among them; which may have not been analyzed before can be interpreted and may lead to significant results as an enhancement of previous research(-es). Borders of the research sample are drawn by the authors as European football, so circumstances will be considered under European football settings. Drawing the borders of the research scope improves our understanding, which is substantial when choosing useful variables for the analysis and results interpretation (Goode et al., 2016). Moreover, as secondary data will be used, this can also shed a light for future researchers. In other words, using secondary data is an important opportunity to determine certain errors and missing data from previous research (Goode et al., 2016). Consequently, this paper also aims to reveal missing aspects under the football entrepreneurship context, so these gaps can be filled by future researches. In results, quantitative and qualitative data are given as mentioned previously. Despite of having two varieties of data, they are collected from various sources, which make them “Secondary Data”. Therefore, secondary data constitutes the sole research method of this thesis; and, defined deeply for this reason. 2.4 Data Collection For our research, it is necessary to collect multiple secondary data, such as transfer expense/income, from multiple football teams. Goode et al. (2016) underlines that having access to large sample sizes is considered as an advantage when analyzing the results; which gets considerable when 13(82)
reviewing results. As it is referred, this study offers a wide variety of secondary data to validate the conclusion of the study. The secondary data searching for this research has defined in the table down below: Search Engine Keywords Hits Google AFC Ajax 15,800,000 AFC Ajax youth 899,000 academy interview AFC Ajax youth 821,000 academy AFC Ajax annual 731,000 report Borussia Dortmund 98,100,000 Borussia Dortmund 29,400,000 interview Borussia Dortmund 1,380,000 scouting system Borussia Dortmund 654,000 annual report Sorting: Relevance Time period: 2010-2020 (Outdated data are excluded) Figure 2: Secondary data collection 14(82)
On the other hand, authors have benefited from various literatures, and reviewed them to define specific theories. Thus, the table down below describes the literature search process: Database Keywords Filters Hits OneSearch Sports Articles, 1590 entrepreneurship Peer-reviewed, English, Entrepreneurship Football Articles, 79 entrepreneurship Peer-reviewed, English, Management, Entrepreneurship Five Articles, 38981 forces Peer-reviewed, framework English, Management, Business Human capital Articles, 5491 Peer-reviewed, English, Management, Business, Entrepreneurship Time period: 2010-2020 (Outdated data are excluded) Figure 3: Literature collection from library databases 15(82)
2.5 Data Analysis 2.5.1 Secondary Analysis Secondary analysis should be considered a serious approach to collect new data (Bryman, 2012, p. 312). There are some advantages for using secondary data for authors, that are cost and time, high quality data, opportunity for longitudinal analysis, opportunity for cross-cultural analysis, more time for data analysis and the wider obligations of the social researcher (Bryman, 2012). As Davis-Kean et al (2015) stated, secondary data analysis is consistent on obtained data from other researchers and/or organizations; hence, the subject (or “users”) are not participated in the study. In secondary data, official statistics provided by football teams, or relevant associations, are used. According to Bryman (2012, p. 320) “The use and analysis of official statistics for purposes of social research has been a very controversial area for many years. Agencies of the state, in the course of their business, are required to keep a running record of their areas activity. When these records are aggregated, they form the official statistics in an area activity.” The key point of using secondary data is the time efficiency, so this research can be done in a more productive and time efficient way. Dunn et al (2015) indicates that existing data analysis can be done in a shorter amount of time and crucial research questions can be responded in the meantime. “Secondary data analysis typically requires less time and monetary resources to conduct as data sets are often obtained at minimal or no cost, data are readily available and therefore take less research staff time, and there is no need to provide incentives to study participants.” (Dunn et al., 2015, pg. 1297). As the advantages of secondary data analysis indicated above, authors believe that this approach is the most suitable. These days, top tier football teams in Europe are unreachable and it is necessary to collect data from them. Thus, 16(82)
secondary data collection and analysis are chosen to use the time in the most efficient way. Otherwise, this research will be incomplete while waiting for these clubs’ responses. 2.5.2 Case Study In this research, two types (shaped by authors) of football teams are chosen; one uses its scouting system and one recruit its own players. Authors chose Borussia Dortmund (uses scout system) and Ajax (recruits its own players) as a suitable match for these two types. Through this case study, we aimed a comparative analysis of these two clubs to address the objectives of this study. Bryman (2012, pg. 110) defines ‘case’ as an “emphasis tends to be upon an intensive examination of the setting”, which centers around a society or organization. According to the references, a case study is a research that studies a setting of a community and interprets its tendency. Yin (2009) indicates five types of case: Critical, Extreme (Unique), Representative (Typical), Revelatory, and Longitudinal. Representative case suits the best among five types for our research; as it exemplifies a wide class of which it belongs to (Bryman, 2012). The purpose in this type of case study is to obtain key circumstances of a routine time period or a common area (Yin, 2009). This thesis exemplifies AFC Ajax and Borussia Dortmund in two different aspects of football teams: scouting and facilitation. Borussia Dortmund is chosen as a representative of “facilitation”, whilst AFC Ajax is chosen for “scouting”. Moreover, two sides of representative cases are shaped depending on what they present. The case study is supported by empirical materials and these materials are analyzed under certain theories, as the thesis is outlined. 17(82)
2.6 Research Credibility Credibility is an important criterion used for measuring the research quality. Research credibility is directly proportional with the reliability of data sources. According to Conrad and Becker (2011), determining the trustworthiness of a study, regardless from its funding, is the pivotal point of any credibility problem. On the other hand, Elliott (2013, p.924) underlines that “the credibility of a study consists in the trustworthiness of the evidence reported by the study and the extent to which the evidence actually supports the conclusions that are drawn from it.” In this sense, evidence must be relevant to the study and strongly support the conclusions that come out from the study. Conrad and Becker’s (2011) ten criteria of research credibility (demonstrated in figure 3) has been an important source for the authors to ensure carrying out a credible research. Figure 4: 10 Criteria of Credibility (Elliot, 2013, pg. 922: Conrad and Becker, 2011) (PI: Principal Investigator, CRO: Contract Research Organization) 18(82)
2.7 Ethical Considerations 2.7.1 Copyrights Our responsibility, as authors, is to abide research ethics and pay respect to the previous researchers. For this reason, copyright is a must that needs to be underlined in the methodology. As this research is consistent with secondary data, references and data are owned by different authors; the Harvard referencing system is used to specify the sources of this study. Bryman and Bell (2015, pg. 147) defines copyright as “an intellectual property right that protects the owner of copyright from unauthorized copying.” Most of the research materials, such as reports, publications and books, are protected by copyright. (Bryman and Bell, 2015). For this reason, this paper warrants to not violate any copyrights of research publications by following a reference system. 2.7.2 Data Management Collecting mass data for a research may raise questions about its management. These questions regard the way of using data, or the way it's going to fit within the context. “They raise questions about the extent to which information can legitimately be used for research purposes that may be different from the original reason for collecting data.” (Bryman and Bell, 2015, pg.146) As it is referred, data management concerns the use of data in a legitimate way to match with research purposes. The thesis aims to contribute to the entrepreneurship subject specified under the football industry. As Bryman and Bell (2015, pg. 146) indicates “...it is increasingly common for researchers to be encouraged to make their data available to the wider scientific community to that maximum potential benefit 19(82)
may be gained from.” We hereby serve future researchers, who will go further within the same subject. 2.8 Summary Research Mixed strategy has been followed by authors. Strategy Research Abductive approach is chosen. Design Research Secondary data is the main research method. Method Data Secondary data analysis and representative case study are two Analysis analyzing approaches. Research Ten criterions (mentioned previously) are followed Credibility throughout the research to assure the quality and validity. Research Copyrights, and data management guidelines are followed. Ethics Figure 5: Summary of Methodology 20(82)
Theoretical Framework In this section, authors define chosen theories and indicate their relationship with the research. These theories will also help on the interpretation of analysis, also the creation of conclusion. “Business Model”,” Sport Entrepreneurship”, “Porter’s Five Forces Framework” and “Human Capital” are the chosen frameworks for the research. 3.1 Business Model According to Osterwalder and Pigneur (2010, p.14) “A business model describes the rationale of how an organization creates, delivers, and captures value.”. The starting point of a business model is a concept that simplifies explanation and discussion (Osterwalder and Pigneur, 2010). In addition, the business model helps to define the organization and to identify other organizations and competitors (Osterwalder and Pigneur, 2010). In addition, Osterwalder and Pigneur (2010) describe the business model as a language that helps create and change strategic alternatives for organizations. This theory examines the business models that football teams can apply when they create a new business approach after new regulations and developments in the football industry. The sport industry is developing day by day, and clubs need to build new models in the face of this growth. “European Football has significantly changed especially over the last 20 years, following an intense process of trading and marketing, a process that has brought important sums of money” (Dima, 2015, p.1245). The sport industry has become an important economic industry, and the commercialization of sports required the professionalization of football teams (Söderman, 2013). According to Söderman (2013, p.7) football teams do not only provide a service, but they also provide interconnected “value capture”. This value capture includes teams, sport 21(82)
competitions, players, football services, merchandise, and commercial activities. New stadiums, broadcasting networks, efficiency of players and transferring popular players and many factors make football an attractive industry and a business (Şener and Karapolatgil, 2015, p.15). Football teams' success makes football teams earn high income. “Logo et al. (2004) propose a theoretical model of the relationship of the key dimensions of football clubs’ performance” (Galariotis, Germain and Zopounidis, 2017, p. 591). In addition, revenues generated by sports performance affect the financial performance and this creates a cycle between each other, as well as – broadcast revenues, ticket prices and merchandising (Galariotis, Germain and Zopounidis, 2017). UEFA approved the ‘Financial Fair Play’ regulation in 2010 and, according to this regulation, all clubs needed to balance their financial situation (Dima, 2015). After this regulation, all football teams went towards restructuring and created a new business plan. Football teams had to earn high revenues with success and create a good squad for this. In addition, football teams aim to create value by using their assets (youth academy, scouting system, facilities) efficiently with the business model. Osterwalder and Pigneur (2010, p.15) state that the business model is like the outline of a strategy to be implemented with organizational structures, processes, and systems. Today, young academies have become an important resource for football teams and have become an important tool to strengthen the economy in the long-term (Söderman, 2013). Additionally, football teams tend to design such a business model to achieve a good long-term financial position and not to struggle with financial problems in the future. Competition in professional sports makes the business model necessary, and the role of managers increases (Brady, Bolchover and Sturgess, 2008 p.60). 22(82)
According to Osterwalder and Pigneur (2010), a business model consists of nine blocks, which are: Customer segments: Customers are the most essential component of a business model that allows a company to continue its activities by profiting (Osterwalder and Pigneur, 2010). According to Osterwalder and Pigneur, (2010, p.20) organizations must decide which segments to serve and design a business model to meet the needs of their customers. Football players become products for football teams, who also contribute to revenues of a club. The player market movement of a player with a valid contract between two sports organizations is called transfer (Andras and Havran, 2015, p.67). The success and failure of clubs differ according to the capacity of a club and a strong squad is crucial to be successful (Dolles and Söderman, 2013). Football teams also create a potential customer within themselves. According to Dolles and Söderman (2013), each football team is a potential customer of another as they are interdependent to be able to transfer the players that they need to improve their quality. On the other hand, business plan designed for diversified customers serves two unrelated customer segments with different needs and problems (Osterwalder and Pigneur, 2010, p.21). In the football industry, supporters are one of the most important components for clubs. “Football without fans with a shared emotional investment in their team’s performance, and an emotional investment in the failure of their competitors, doesn’t work – neither as a human experience nor as a commercial venture” (Hamil, 1999; Ozawa, Cross and Henderson, 2004 cited in Dolles and Söderman, 2013, p.18). 23(82)
Value propositions: According to Osterwalder and Pigneur (2010, p.22), value propositions are about solving a customer problem or satisfying a customer's needs. Value proposition consists of a product or services to the requirements of specific customer segments (Osterwalder and Pigneur, 2010, p.22). The value proposition is the section of what are the benefits presented and answers for what problems are solved. In the value proposition offered by football clubs, they should choose potential value of stakeholders and make suggestions that are considered financially profitable for the club (Vrontis, Thrassou, Kartakoullis and Kriemadis, 2014 p.358). The efficient use of the football club’s resources increases the efficiency and effectiveness of the club and ensures that its value is captured (Dolles and Söderman, 2013). As highlighted by Söderman (2013, p.34), youth academies allow football clubs to recruit new talents, through which they benefit. Hence, youth academies are strategic for “product development” (Söderman, 2013). Using their own resources effectively and generating income are important elements for football clubs. Besides, it is important for the success of a team that the club invests in youth academy and improves the performance of junior players. The aim of football teams is to present players to the professional football market and recruit players for international championships. Professionalization of football academies helps teams to release players who can play at the top level. By keeping players’ performance high and improving them, football teams can both invest in their own teams and become a resource for other clubs. 24(82)
Channels: Osterwalder and Pigneur (2010, p.26) state that channels are one of the most important parts of the business plan because they provide the connection between the company and customer. In addition, channels are a tool for companies to advertise their services and allow customers to evaluate the company’s value proposition (Osterwalder and Pigneur, 2010, p.26). Football tournaments, that are followed by millions of people, are the platform that clubs and players demonstrate themselves. National leagues, international tournaments such as - UEFA Champions League, European Cup, and FIFA World Cup, are the major football organizations that are broadcasted on TV and followed by millions, even billions, of people. These organizations are great opportunities for the players to prove themselves and being noticed by other potential buyers. Customer Relationships: In customer relations, the company must determine how they will communicate with their customer (Osterwalder and Pigneur, 2010, p.28). In addition, according to customer relations options, it can drive to motivations such as customer acquisition, customer retention and boosting sales. Companies must be progressive service sellers to compete with other offers (Bauer, Sauer and Schmitt, 2005). Furthermore, the company needs to establish good personal management activities with their stakeholders. Social media has become a platform for consumers to communicate with the companies (Kuzma, Bell and Logue, 2014). In today’s football industry, social media is the most important communication platform for the clubs to interact with supporters, as they are a significant source of income for the club. (Koenigstorfer, Groeppel-Klein and Schmitt, 2010, p.649). The fan base of football teams has also grown rapidly in the last 25(82)
decade with the growth of the football industry (Koenigstorfer, Groeppel- Klein and Schmitt, 2010). Accordingly, football teams want to communicate more with their fans and therefore they use various social media platforms. In addition, social media has provided a two-way relationship with fans for football clubs and gives an opportunity for teams to publish information and exclusive offers from their social media accounts (Kuzma, Bell and Logue, 2014). Revenue Streams Revenue stream is a section of how much income will be earned from the target audience and the value proposal presented (Osterwalder and Pigneur, 2010). It is a determination of the revenues that the service company will receive from its customer. Today, football clubs generate a large part of their income from transfer revenue, merchandising, sponsorship, and broadcasting rights (Andras and Havran, 2015). In the business model, the revenue stream is shaped determined according to the customer segment and the value proposition. Football clubs interact with each other as talent demanders and talent providers (Andreff, 2006). Football clubs invest in their players, and after the player develops, they sell and earn income. Teams focused especially on raising players earn substantial income from player sales. For example, French football became the European supplier for professional football players and contributed to the financial situation of the teams (Andreff, 2006, p.692). Another revenue stream for football clubs is merchandising. Merchandising has been a club practice since the football industry has interacted with the business (Andreff, 2006). Over the years, merchandising has become an important source of income for football clubs, and fans' interest in team products has increased this revenue. For example, Manchester United has established many selling points to sell its products to their fans in Asia. (Ratten and Ratten, 2011). The success of a team increases the sales of licensed 26(82)
products, the talented players and the trophies are the factors that affect the fans. Sponsorship is another important source of income in football. According to Dolles and Söderman, (2013, p.22) sponsorship can be a strategic tool to shape and promote the image of the football market for clubs and sponsors. Sponsorship makes a positive agreement between both parties, football teams earn an additional income through sponsoring companies and also sponsors can make their own advertisements in the sport industry through football teams. Football clubs have become brands due to the increase in the football industry and these factors have a positive effect on the income channels (Şener and Karapolatgil, 2015). The success of football clubs directly affects their revenues, and this is reflected in broadcast and stadium (ticket prices) revenues. Key Resources According to Osterwalder and Pigneur, (2010, p.34) key resources “allow an enterprise to create and offer a Value Proposition, reach markets, maintain relationships with Customer Segments, and earn revenues.” (Osterwalder and Pigneur, 2010, p.34). Determined by the business model, key resources are required, which can be physical, financial, or human (Osterwalder and Pigneur, 2010). There is a resource in the football industry depending on human capital, the key resources of football teams are football players, coaches and scouts. “One can discuss game ideas and styles of play forever, but it’s imperative for a football team to have good players individually, too.” (Söderman, 2013, p.74). The first target of football teams is to create a good player and then to create a good team. The main sources of football teams are their players. Moreover, discovering players and present them to the football market helps 27(82)
teams to be more successful and increase their popularity (Radaelli et al., 2017). Coaches are another resource for football teams. They play an important role in the processing and development of the most important key resource (players) for a football team. The main source of football teams are football players, but their coaches develop and professionalize them. Every year, inexperienced and young players join football teams’ youth academy, and coaches contribute to the tactical and technical development of these players (Di Minin et al., 2014). After FFP rule, many football teams drew two way. Firstly, investing in youth academies and recruit players, and secondly discovering new talents. According to Radaelli et al., (2017, p.71) football organizations invest millions of euros to discover talented football players before their competitors. Scouting system which also relieves football teams economically. Key Activities According to Osterwalder and Pigneur (2010, p.36), key activities “...are the most important actions a company must take to operate successfully.”. In addition, key activities are important to generate and present a value proposition, to bring revenue to the market and to maintain customer relationships (Osterwalder and Pigneur, 2010). Key activities have also an important place for football clubs because they are the activities required for football clubs to create value. Investing in the young academy and improving the players is one of the main key activities of the clubs. After the UEFA FFP regulation, the introduction of financial constraints on football clubs and the increase in the debt level of the clubs led European football clubs to the scouting model (Di Minin, 2014, p.333). Many football clubs returned to their own resources and attach importance to invest in their 28(82)
own facilities to recruit players. Youth academies are very important for the future of football teams and their financial situation. Dolles and Schweizer (2010, cited in Dolles and Söderman, 2013, p.12) summarized the benefits of youth academies as follows “ (1) To identify and develop players for the first team squad and to train them to make professional football their first career; (2) to develop players in order to save the club expenditure otherwise spent on transfer fees; (3) to develop players who can earn the club revenue through transfer fees; (4) to prepare players also to make a career outside football; (5) to offer all players of all youth ages and nationalities an opportunity to experience the best development programme possible.” Key Partnerships Companies get into a partnership with other companies to create resources and reduce risk with the agreement (Osterwalder and Pigneur, 2010, p.38). In addition, companies are looking for a partner who can reach the same target group as the institutions and provide financial resources. Football clubs need partners to be more successful. Financial support and investment make football clubs economically stronger. Shareholders are the one that gives the most economic support to football. Football clubs should ensure financial sustainability and success. Teams need investments for squad building, transferring, and attracting players, and keeping good players by high salary wages (Michie and Oughton, 2005). Except for the income of football teams, it can be provided to invest in the club with additional revenues and to provide economic comfort for the club. Cost Structure According to Osterwalder and Pigneur (2010, p.40) cost structure is “Creating and delivering value, maintaining Customer Relationship and generating revenue all incur costs.”. These are the costs that occur when creating a value proposition in a business model. 29(82)
In the football industry, football teams train junior players, and their high-level coaches constitute an important cost for the teams to create opportunities for players' recruitment (pool, gym, physiotherapy, sports psychology). Club opportunities should be very good for a football player to recruit in the best way. Many clubs are investing heavily in youth academy facilities; such as football fields for players, whose maintenance create an expense for clubs. 3.2 Sport Entrepreneurship According to Shane and Venkataraman (2000), entrepreneurship is the process of recognition with opportunities and different perspectives. Opportunities are created by people; opportunities and markets are invented, produced and built accordingly by entrepreneurs (Sarasvathy, 2008). In addition, Løwe Nielsen, Klyver, Evald and Bager (2017, p.3) state that “Entrepreneurship is a complex phenomenon that occurs in many different contexts, and varies in terms of its scope, process and output.”. Entrepreneurship can be analyzed in many ways because entrepreneurship exists in many different disciplines and the effects are different (Løwe Nielsen, Klyver, Evald and Bager, 2017). One of the business areas that entrepreneurship exists is the sport industry. Ciletti and Chadwick (2012) state that sport is a dynamic and unique industry that is entrepreneurial by nature. Accordingly, sport entrepreneurship includes a wide variety of categories of entrepreneurship such as community-based and corporate entrepreneurship (Ciletti and Chadwick, 2012). Sport entrepreneurship involves all kinds of innovative, opportunity-driven and vision-oriented sports activities, and sports entrepreneurship can exist in different contexts, including the individual, organization and team (Ratten and Ratten, 2011, p.616). According to Ratten and Ratten (2011, p.616), “Sports players, agents and team owners can be entrepreneurial when they are involved in a novel risk taking activity that is different to what has been done before.”. All 30(82)
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