Following the "Chipotle crackdown," expert takes fresh look at proper I-9 procedures

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APRIL 6, 2011 /         ISSUE NO. 721

                     A CCH PUBLICATION

IMMIGRATION

Following the “Chipotle crackdown,” expert
takes fresh look at proper I-9 procedures
Earlier this year, an immigration probe           deportation of undocumented workers             Complying with Form I-9
forced Chipotle Mexican Grill, Inc., a            at thousands of other companies around          procedural requirements
Denver-based company that owns and                the country. According to the Wall Street
operates almost 1,100 restaurants around          Journal, (“Immigration Audit Takes Toll”        The first step in avoiding the disruption,
the country and employs over 25,000               3/15/2011) in the fiscal year that ended        financial penalties and other negative con-
people, to fire hundreds of employees who         on September 30, 2010, 2,740 compa-             sequences of employing undocumented or
were working without proper documenta-            nies were audited by ICE, resulting in a        illegal workers is to properly complete and
tion. Not surprisingly, this crackdown has        record $7 million in fines for businesses       maintain the Form I-9. The 1986 Immigra-
reportedly caused: disruption as a result of      who employed illegal workers. Fines can         tion Reform and Control Act (IRCA) sought
the loss of the employees, a downgrade            range from $110 per illegal employee for        to control illegal migration by eliminating
in the value of the shares of the company,        paperwork violations to $16,000 per un-         employment opportunity as a key incentive
exposure to fines and penalties, and (not         documented worker. So, what can you do          for unauthorized individuals to come to the
least of all) negative publicity.                 to make sure your company steers clear          U.S. To accomplish this goal, all U.S. em-
    Chipotle is not alone in this battle. Raids   of any violations and avoids the worries of     ployers are responsible for verifying, through
have reportedly resulted in the arrest and        the dreaded ICE audit?                          a specific process, the identity and work au-
                                                                                                  thorization or eligibility of all individuals, U.S.
HEALTH CARE REFORM                                                                                citizens and non-citizens alike, hired after
                                                                                                  November 6, 1986. The specific process is
Expert discusses health care reform law                                                           the proper completion of the Employment

implementation, expected developments                                                             Eligibility Verification Forms I-9 (Form I-9).
                                                                                                       The Form I-9 has three sections. The first
                                                                                                  section is entitled “Employee Information
On March 23, 2011, the Affordable Care            year and also to preview what’s ahead,                                     continued on next page
Act turned one year old. During that year,        CCH, a Wolters Kluwer business, spoke
health reform kept many people busy.              to Joanne Hustead, Senior Health Compli-
Group health plans with calendar-year             ance Specialist at The Segal Company.
plans spent the second half of 2010 pre-              CCH: What employer-related                        FLSA                            27
paring to implement the Act’s numerous            provisions of the health care reform                  Supreme Court defines “complaint”
provisions that took effect on January 1,         law (the Affordable Care Act or the                   Social media                    28
2011. The agencies responsible for health         Act) take effect this year?                           Employer do’s and don’ts
reform issued a flurry of guidance to aid             Hustead: Many new requirements ap-                Employer retaliation            29
implementation, while the courts reviewed,        ply to group health plans beginning with the          It’s very risky business
and continue to review, various challenges        plan year that starts on or after September
to the law. A new Congress is in place, and       23, 2010. For calendar-year plans, that
changes to the Act are being discussed. To        means January 1, 2011. For plans that
review health reform’s journey over the past                               continued on page 30
FORM I-9                                          ceptions: the U.S. passport and any docu-         the Form I-9, or complete a new Form I-9
 continued from front page                         ment from List B. Furthermore, employers          to be attached to the original, no later than
                                                   cannot refuse to hire an individual because       the date that the employment authorization
 and Verification.” Employers must ensure          that individual’s document has an expira-         or the evidence of the authorization expires.
 that Section 1 is completed by the employee       tion date. For example, if an employee            To reverify, an employee may present any
 upon the date of hire (the first date of paid     provides a work permit that expires in six        currently valid document from List A or C.
 work). Employers must ensure that Section         months, the employer cannot terminate             Employees are not required to present, for
 1 is completed in full, including the signature   that individual’s employment because of           reverification purposes, a new version of the
 section and the attestation. Although em-         the limited duration of the permit.               same document original presented. Verifi-
 ployers are held responsible for deficiencies          Employer review. Employers must              cation is NOT required for U.S. passports or
 in Section 1 (for example, if the information     remember that the employee’s providing            permanent “green cards.” Also, documents
 is not complete), employers may not re-           the required documentation does not end           from List B do not need to be reverified.
 quire employees to produce documents to           the process for the employer. Instead, the            Retention. Employers must retain
 verify Section 1 information. If an employee      employer or employer’s representative/agent       the Form I-9 for either three (3) years from
 refuses to sign Section 1 or attest to his or     must personally review original documents         the date of hire or for one (1) year after the
 her status, the employer should not con-          that demonstrate an employee’s identity and       employment is terminated, whichever is
 tinue to employ the individual. Furthermore,      eligibility to work in the U.S. The employer      later. An employer may, but is not required
 an employee is not required to provide his        must assure upon examination of the docu-         to, copy a document presented by an
 or her social security number in Section 1        ment that the document reasonably appears         employee for the purpose of complying
 unless the employer participates in E-verify,     to be genuine and to relate to the employee.      with the Form I-9. If such a copy is made, it
 discussed in more detail below. The failure       If the documents do not meet this standard,       must be retained with the Form I-9. Copying
 of an employee to provide a social security       employers may reject the documents and            and retaining such a document does not
 number for the Form I-9 will not subject the      ask employees for other documentation             relieve the employer from the requirement
 employer to penalties.                            that satisfies the Form I-9 requirements.         to fully complete Section 2. Also, to avoid
     The second section of the Form I-9 is         Employees unable to present acceptable            allegations of discriminatory treatment, if an
 entitled “Employer Review and Verifica-           documents should be terminated. Employ-           employer copies documents for one em-
 tion.” Section 2 requires the employer to list    ers who choose to retain such employees           ployee, it should do so for all employees.
 the documents that were produced by the           may be subject to penalties for improper
 worker to verify his or her identity and em-      completion of the form or for “knowingly          What about E-Verify?
 ployment eligibility. There are three groups      continuing to employ” unauthorized work-          Many employers have heard about a sys-
 of documents the employee may use for             ers. Sure signs of fraud are social security      tem called “E-Verify,” but many don’t know
 this purpose. The documents that can be           numbers containing more than 9 digits, with       enough about it to know whether it would
 presented are listed on the reverse side of       a number that begins with 000 or an 800 or                                            continued on next page
 the Form I-9. Which documents are to be           900 series, with middle digits of 00, or with
 used is determined by the employee, not the       the last four digits of 0000. Also, employers
 employer. An employee can choose to either        should note that, except when provided a
 provide one document from List A (which           certified copy of a birth certificate issued by
 establishes both identity and work authoriza-     a state, county, municipal authority or outly-
                                                                                                             Managing Editor
 tion) or he/she may provide one document          ing possession of the U.S. bearing an official
                                                                                                             Heidi J. Henson, J.D.
 from List B (which establishes identity) and      seal, photocopies are unacceptable.
                                                                                                             Contributing Editors
 one document from List C (which estab-                 Section Three of the Form I-9 pertains to
                                                                                                             Sandra Stoll, J.D.
 lishes work authorization). Likewise, the         updating and reverification. Employers are                Joy Waltemath, J.D.
 employers may neither require nor accept          required to reverify employment eligibility         No claim is made to original government works; however, the
 any more documentation than the minimum           when an employee’s employment autho-                gathering, compilation, and arrangement of such materials, the
                                                                                                       historical, statutory and other notes and references, as well as
 necessary to substantiate identity and work       rization indicated in Section 1 or evidence         commentary and materials in this Product or Publication are
 eligibility. Section two must be completed        of employment authorization recorded in             subject to CCH’s copyright.
 within three business days of the date em-        Section 2 expires. An employer may also re-         HUMAN RESOURCES MANAGEMENT—Ideas & Trends (USPS
 ployment begins, unless the employee is           verify (as opposed to completing a new I-9)         680-810)(ISSN 0745-0613), a CCH editorial staff publication, is
                                                                                                       published monthly by CCH, a Wolters Kluwer Business, 4025
 being employed for less than three days. In       when an employee is rehired within three            W. Peterson Ave., Chicago, Illinois 60646. Periodicals postage
 that case, Section two must be completed          (3) years of the date from which the Form           paid at Chicago, Illinois, and at additional mailing offices.
                                                                                                       POSTMASTER: SEND ADDRESS CHANGES TO HUMAN RE-
 the first day employment begins.                  I-9 was originally completed and the work           SOURCES MANAGEMENT—IDEAS & TRENDS, 4025 W. PETER-
     What should an employer do with               authorization or evidence of work authoriza-        SON AVE., CHICAGO, IL 60646. Printed in U.S.A. ©2011 CCH.
                                                                                                       All Rights Reserved.
 expired documents? Documents that                 tion has expired. Employers must reverify
 are expired must be rejected, with two ex-        employment authorization on Section 3 of

                                                         ©2011   CCH. All Rights Reserved.
26
April 6, 2011

FORM I-9                                                  What happens if you have done every-          settlement, dismissal, or a Final Order for
continued from previous page                         thing required, but you still face the Chipotle    civil money penalties. Once a Final Order is
                                                     Challenge of federal and/or state immigra-         issued, the penalty is unappealable.
be a useful (or required) tool for them. First       tion record requests, audits and on-site
of all, what is E-Verify? E-Verify is an Internet-   inspections? U.S. Immigration and Customs          So what does this all mean?
based system that compares information               Enforcement (ICE) is authorized to conduct         Basically, nothing can prevent the federal
from an employee’s Form I-9, to data from            investigations to determine whether employ-        or state government from requesting to
U.S. Department of Homeland Security and             ers have violated the prohibitions against         review your records or conducting audits
Social Security Administration records to            knowingly employing unauthorized aliens and        and on-site inspections. Instead, what
confirm employment eligibility. It was sup-          failing to properly complete, present or retain    is preventable is the employer’s receipt
posed to expire on September 30, 2009,               the Form I-9. IRCA mandates that an ICE            of a final order finding that the company
but was extended to September 30, 2012.              administrative Form I-9 audit be preceded by       knowingly employed unauthorized work-
    While participation in E-Verify is voluntary     the written Notice of Inspection (NOI), provid-    ers. The way to prevent such a finding,
for most businesses, some companies                  ing for the IRCA-mandated 72-hour notice.          and the crippling penalties that may ac-
may be required by state law or federal              The NOI will indicate the date, time and place     company such a finding, therefore, is to
regulation to use E-Verify. For example,             that the ICE agent will arrive, and the docu-      ensure that your employee are all properly
most employers in Arizona and Missis-                mentation that the employer is requested to        documented and authorized to work in the
sippi are required to use E-Verify. E-Verify is      produce. ICE may also assert general powers        United States. The only way to do this is
also mandatory for employers with federal            to obtain personnel records that pertain to        through proper completion and retention
contracts or subcontracts that contain the           the hiring and employment of an individual         of the Form I-9, or proper participation in
Federal Acquisition Regulation E-Verify              employee. In the absence of the employer’s         the E-verify program.
clause. If an employer elects to use the             willingness to produce the personnel records,
E-Verify system, the employer may only               ICE may issue an administrative subpoena           Source: Article developed for CCH, a Wolt-
check E-Verify after job has been offered            to obtain these materials.                         ers Kluwer company, by Tina M. Maiolo,
and accepted the Form I-9 completed. Em-                  After the audit, a Notice of Intent to Fine   Esquire, a Member at Carr Maloney P.C.,
ployers may not use E-Verify on applicants           (NIF) may result. When a NIF is issued, em-        2000 L Street Northwest Washington D.C.,
(i.e., pre-screening before hiring), and may         ployers may request a hearing within 30 days       DC 20036-4907; www.carrmaloney.com.
not use E-Verify selectively to verify some          of its service. If a hearing is not requested
employees and not others. Also, to avoid             within the 30-day period, ICE will issue a                 For more on the Form I-9, begin at
discrimination claims, an employer may only          final order to cease and desist and to pay a               ¶353 in the HR Practices Guide Ex-
check your employment eligibility in E-Verify        civil money penalty. If a hearing is requested,            planations. Additional information on
if hired for a new job and not if currently          ICE will file a complaint to begin the admin-      the E-Verify program can be found at ¶353A
working for him/her. If using E-Verify, the          istrative hearing process which may end in         in the HR Practices Guide Explanations.
employer must use it for all new employ-
ees participating hiring sites, regardless of        FLSA
national origin or citizenship status.
    If the employee information does not
match government records, the employer
                                                     Supreme Court defines “complaint”
will see a tentative nonconfirmation (TNC)           in important FLSA case
response. If an employer received a TNC,
the employer must promptly give employee             Oral complaints are protected under the            which it was enacted compelled the con-
written notification of the TNC and ask              FLSA's antiretaliation provisions, the U.S.        clusion that oral complaints are protected.
the employee whether he or she wants to              Supreme Court ruled March 22 in a 6-2              The Court vacated a Seventh Circuit deci-
contest it. If employee chooses to challenge         opinion authored by Justice Breyer (Kasten         sion that held a discharged employee did
TNC, both the employee and the employer              v Saint-Gobain Performance Plastics, Dkt           not engage in FLSA-protected conduct
must follow strict procedures. While the chal-       No 09-834, March 22, 2011, Breyer, S).             when he made a verbal complaint about
lenge is pending, the employer may not fire,         Resolving a conflict among the circuits, the       the location of the employer's time clocks,
suspend, delay first day on the job, withhold        majority found the scope of the statutory          which prevented employees from getting
pay or training, or limit employment. On the         term "filed any complaint "found in FLSA,          paid for time spent donning and doffing
other hand, if the employer receives notice          Sec. 215(a)(3), encompasses oral as well           protective gear — in violation of the Act.
of a final nonconfirmation result from E-Verify,     as written complaints. The justices ruled              Commenting on the decision, Attorney
or if the employee does not contest a tenta-         that while the language of this particular         Stacy Smiricky, Partner at the Chicago
tive nonconfirmation, the employer should            section may be ambiguous in isolation, the         office of Wildman, Harrold, Allen & Dixon
terminate the employment relationship.               purpose of the FLSA and the content in                                      continued on page 32

                                                                    http://hr.cch.com
                                                                                                                                                        27
SOCIAL MEDIA

 Expert lists social media do’s and don’ts for employers
 Often reported on are the do’s and don’ts       (i) Be sure to identify a specific contact             that the only people who don’t know
 employees should follow when using social             person (with contact information) who            about policy violations are those that
 media tools such as Facebook and Twitter;             will be the point person for employees’          are charged with its enforcement.
 do maintain professionalism, don’t violate            questions about the policy and make it           2. Do educate employees. The goal
 company trade secrets, etc. Equally as im-            clear that employees are to ask before       of a social-media policy is not to “trick”
 portant are the do’s and don’ts employers             acting any time they have any doubts         employees into violating it. Instead, the
 should consider when developing workplace             about whether their intended action          objective is to prevent employees from act-
 rules and regulations for social media use.           may violate the policy.                      ing in a way that hurts the organization or
 Molly DiBianca, an associate attorney at        (ii) Specifically reference other company          themselves. With that in mind, employers
 Young, Conaway, Stagatt and Taylor, LLP,              policies, such as an anti-harassment         are well advised to offer ongoing education
 lists several important tips for employers:           and anti-discrimination policy, conflicts-   to employees. Topics can include proper
      1. Do have a well-written policy.                of-interest policy, and confidentiality      online etiquette, good online citizenship,
 A social-media policy that is carefully               policy, and make it clear that they apply    as well as more hands-on subjects, such
 drafted can be the most effective tool that           equally to conduct in the online world       as how to adjust the privacy settings in a
 an employer can hope to have. Although                just as they do in the “real” workplace.     social-networking profile.
 policies can vary greatly depending on          (iii) Require all employees to report online           And don’t rule out the value of learning
 the culture and needs of the organization,            conduct that violates any of these poli-     by example. A discussion of headlines in-
 there are a few essentials that all policies          cies as soon as they become aware of         volving employees who are terminated or
 should include:                                       it — without this provision, you may find    disciplined for online conduct is an excellent
                                                                                                    training tool and offers employers valuable
                                                                                                    insight about what conduct their employees
     Can employers test workers                                                                     find most (and least) egregious.
                                                                                                        3. Don’t take it personally. When
     to see if they lie?                                                                            an employee makes negative comments
                                                                                                    about her job, her employer, or her su-
               Issue: There has been a theft of equipment from your company’s                       pervisor, employers often overreact. They
               warehouse. In conducting the investigation into the theft, can you re-               tend to take the comments personally and
               quire employees to take a lie-detector test?                                         respond with emotion instead of logic. If
                                                                                                    you discover an online post about your or-
                 Answer: Yes. While the Employee Polygraph Protection Act of 1988                   ganization written by an employee, it’s best
                 (EPPA) prohibits most private employers from using lie-detector tests,             to take a step back before you respond.
                 either for pre employment screening or during the course of employ-                    Ask yourself whether the post really im-
                 ment, the Act also includes limited exemptions where polygraph                     pacts the organization in a negative way or
     tests (but no other lie-detector tests) may be administered in the private sector,             whether it’s more akin to traditional water-
     subject to certain restrictions. One such exemption allows the administration                  cooler gossip. Unless you can identify
     of polygraph tests to employees who are reasonably suspected of involvement                    some kind of actual harm to the organiza-
     in a workplace incident that results in economic loss to the employer and who                  tion, you may want to consider whether
     had access to the property that is the subject of an investigation.                            disciplinary action is appropriate at all.
         Under the exemption for ongoing investigations of workplace incidents in-                      4. Don’t be sneaky. “Sneaky” con-
     volving economic loss, a written or verbal statement must be provided to the                   duct frequently gets employers into trouble.
     employee prior to the polygraph test. The statement must explain the specific                  Don’t, for example, ever ask (or require) an
     incident or activity being investigated and the basis for the employer’s reason-               employee or applicant to give you his pass-
     able suspicion that the employee was involved in such incident or activity.                    word to an online account or profile. Simi-
         When polygraph examinations are allowed, they are subject to strict stan-                  larly, don’t have another employee give you
     dards for the conduct of the test, including the pretesting, testing, and post                 access to her account so you can surrepti-
     testing phases. An examiner must be licensed and bonded or have professional                   tiously snoop on her coworker. Don’t have
     liability coverage. In addition, the Act strictly limits the disclosure of information         someone send a friend request so you can
     obtained during a polygraph test.                                                              gain access to an employee or applicant’s
     Source:.29 USC §2001 et seq; 29 CFR Part 801.                                                  profile without disclosing the real reason
                                                                                                                            continued on next page

                                                       ©2011   CCH. All Rights Reserved.
28
April 6, 2011

RETALIATION

Retaliating against employees can be very risky business
As a matter of common sense, retaliat-           associated with that person, Hendrickson             suffered an adverse employment action
ing against employees for engaging in            observed. Indeed, in January, the Su-                in support of their retaliation claims. The
protected activity is pretty risky business.     preme Court held that an employee who                court stressed that an adverse employ-
Yet, EEOC regional attorney John Hen-            was fired shortly after his fiancée filed an         ment action “need not be tangible.” (EEOC
drickson wonders whether legal counsel           EEOC charge against their employer had               v Chrysler Group, LLC, EDWis, February
have neglected to tell employers just how        standing to file a Title VII retaliation lawsuit     17, 2011).
dangerous retaliation is — and it’s so easy      (Thompson v North Am Stainless, USSCt,                    Here, the manager allegedly was
to avoid, he chides.                             January 24, 2011).                                   screaming and pounding his fists on the
    Speaking to attendees at the Chicago                                                              table while threatening termination, the
Bar Association’s annual labor and employ-       “While initial charges                               court noted, and threw a notepad at a
ment law update last month, Hendrickson                                                               complainant demanding that she write
said that EEOC charge traffic is “through        of employment                                        a statement confirming that she was not
the roof” with the down economy. In fiscal       discrimination are                                   accusing the supervisor of sex discrimina-
year 2010, 99,922 charges were filed,                                                                 tion. “This scenario paints a much more
with retaliation charges up dramatically         unlikely to result in                                hostile and intimidating atmosphere than
— 36,358 such charges filed last year —          an unfavorable EEOC                                  if [the manager] delivered his message in
amazingly outpacing the number of race                                                                a normal tone of voice.” Further, a trier of
discrimination charges that were filed. For      finding, retaliation                                 fact could find the warnings of possible
the first time in the agency’s 45-year his-      claims face less of a                                termination constituted anticipatory retali-
tory, retaliation charges were more numer-                                                            ation, a materially adverse action. Because
ous than any other.                              hurdle in court — it’s                               the employer’s conduct, if true, may be
    While Hendrickson noted several in-          just not worth the risk                              enough to dissuade a reasonable worker
teresting developments, such as the 400                                                               from making a charge of discrimination,
EEOC systemic discrimination investiga-          of employer liability.”                              and because a reasonable finder of fact
tions now underway nationwide and that                                                                could infer the requisite causation to sup-
the use of conviction and credit records             Temporal proximity may be                        port a claim of retaliation, material issues of
as employment selection tools are on the         enough. Earlier this month, the Seventh              fact precluded summary judgment.
agency’s radar, he advised that the major        Circuit said that a trial court’s belief that tim-                            continued on next page
developments last year were in the area          ing was not enough to support an inference
of retaliation.                                  of causation was untenable, determining
    Risky business. When a charge of             that in this case, the jury should make              SOCIAL MEDIA
discrimination has been filed, there is a very   that determination. In concluding that the           continued from previous page
small chance that the EEOC will find reason      lower court had erred in granting summary
to believe a violation has occurred — 10         judgment for the employer, the court also            for the request. The bottom line here is, if
percent or less, according to Hendrickson.       noted that one of the employer’s shifting            it sounds sneaky, looks sneaky, or smells
Given those low odds and recent case             explanations for discharging the employee            sneaky, then a jury will hold you accountable
law on reprisal claims, which Hendrickson        - that he was fired for photographing the            for such unpalatable behavior.
characterizes as favoring employees, it’s        workplace (which he was doing to show
hard to fathom why employers continue            the EEOC or a court how his workstation              Source: “Social Media Dos and Don’ts
to risk retaliatory conduct that may spawn       was set up) came close to admitting retali-          for Employers,” published in the Delaware
a new charge more likely to succeed than         ation (Loudermilk v Best Pallet Co, 7thCir,          Employment Law Blog on March 17, 2011,
an original charge that was unlikely to move     February 18, 2011).                                  by Molly DiBianca, an associate attorney in
forward. And, recapping developments                 Screaming, pounding and threats.                 the Wilmington, Delaware office of Young,
over the last year, Hendrickson observed         Also significant was a Wisconsin dis-                Conaway, Stargatt and Taylor, LLP; www.
that the standard as to what constitutes         trict court’s rejection of an employer’s             delawareemploymentlawblog.com.
retaliation is getting looser.                   contention that because the employees
    Associational reprisal claims.               who brought retaliation claims were not                      For more on social media use in the
You no longer have to be the person who          discharged, nor did they experience any                      workplace, including sample work-
engaged in the protected activity to bring       other tangible loss in pay, benefits, or po-                 place policies, see ¶2428 and ¶2429
a claim of retaliation, so long as you are       sition, the EEOC could not establish they            in the HR Practices Guide Explanations.

                                                                 http://hr.cch.com
                                                                                                                                                        29
HEALTH CARE REFORM                              medical claims or quality improvement as            Hustead: The most complicated provi-
 continued from front page                       opposed to administrative costs and over-       sions to implement are two of the require-
                                                 head (called the medical loss ratio). In the    ments that apply only to non-grandfathered
 do not operate on a calendar-year basis         large group market, insurers must spend         plans: the preventive services requirement
 (e.g., July 1 - June 30 plan year), these new   85 percent of premiums on medical claims        and the new external review requirement.
 requirements will take effect at the start of   (80 percent in the small group market).         Determining precisely what preventive
 the plan year that begins in 2011.              Insurers that do not meet these targets         services must be provided is complicated
     Which specific requirements apply to a      have to provide premium rebates.                and requires help from plan administrators
 group heath plan depends on whether the             CCH: What do employers need to              or insurers. Internal and external review re-
 plan is “grandfathered.” A grandfathered        do to comply with these provisions?             quirements can also be more onerous than
 plan is one that was in effect on March 23,         Hustead: For calendar-year plans,           previous procedures. Finally, employers
 2010, with a plan design that has stayed        much of the hard work was completed             who are grandfathered need to evaluate all
 largely the same since then.                    in 2010, before the start of the plan year.     potential plan changes to assure that they
     All group health plans must continue        This included:                                  can keep that status.
 coverage for adult children up to age 26,           Making key decisions (e.g., whether to          CCH: How is health care reform
 eliminate lifetime dollar limits, comply with       change the types of dependent children      affecting employees so far?
 restrictions on annual dollar limits, stop          eligible for coverage, convert the plan’s       Hustead: Employees who were able
 terminating coverage retroactively (with            lifetime dollar limit to an annual dollar   to add adult children back onto their group
 limited exceptions) and stop applying pre-          limit, apply for a waiver of the annual     plan probably saw the most direct and im-
 existing condition exclusions to children           limits rules and keep the plan’s grand-     mediate benefit, particularly if this coverage
 under age 19. For calendar-year group               fathered status);                           did not cost them extra because they al-
 health plans, these requirements took ef-           Providing special enrollment for adult      ready had family coverage. Those enrolled
 fect on January 1, 2011.                            children and for individuals who had lost   in non-grandfathered plans should be see-
     Group health plans that have lost their         coverage or benefits due to operation of    ing enhancements to their plan’s preventive
 grandfathered status must comply with               a now-prohibited lifetime dollar limit;     coverage. Of course, enhanced benefits
 these additional requirements: required             Informing participants of plan changes in   can mean increased costs, some of which
 coverage of an extensive list of preventive         connection with open enrollment; and        may be passed on to employees.
 services (without imposing cost sharing             Revising plan documents, Section 125            CCH: Did any of the agencies’
 when provided in network), revised inter-           cafeteria plan documents and open           health reform guidance that has
 nal claims rules plus new binding external          enrollment materials and forms.             been issued so far surprise or dis-
 review of coverage determinations, new              Plans that do not operate on a calendar-    appoint you? If so, which guidance
 rules applicable to emergency services          year basis need to complete this work           and why?
 provided in hospital emergency rooms            this year.                                          Hustead: The agencies have issued
 and new patient protection rules relating to        The Internal Revenue Service (IRS)          several interim final regulations and other
 choice of primary care providers and direct     gave plan sponsors extra time in 2011 to        forms of guidance including several sets of
 access to ob-gyn services.                      adopt amendments to their Section 125                                    continued on next page
     New tax requirements relating to over-      cafeteria plans to comply with the new
 the-counter (OTC) medicines and drugs           OTC rules. Plan sponsors have until June
 took effect for OTC medicines and drugs         30, 2011 to make any necessary amend-           RETALIATION
 (other than insulin) purchased on or after      ments to these documents to reflect the         continued from previous page
 January 1, 2011. Group health plans may         new prescription requirement.
 not pay for such OTC medicines and                  Plan sponsors that sought and ob-               An ounce of prevention. As Hen-
 drugs unless the patient presents a valid       tained a waiver of the new annual limits        drickson points out, awareness of employee
 prescription. These new rules also apply        rules will need to provide participants         protections against retaliation will grow
 to account-based plans such as Flexible         with a notice explaining that the govern-       — and the case law has tipped toward
 Spending Arrangements (FSAs), Health            ment granted a one-year waiver of the           protecting employees. While initial charges
 Reimbursement Arrangements (HRAs) and           new rules. Plan sponsors will also need         of employment discrimination are unlikely to
 Health Savings Accounts (HSAs). These           to apply again, later this year, to continue    result in an unfavorable EEOC finding, retali-
 rules apply to all plans, regardless of plan    the waiver into next year. Applications are     ation claims face less of a hurdle in court
 year or grandfathered status.                   due no later than 30 days before the start      — it’s just not worth the risk of employer
     Another new requirement affecting only      of the next plan year.                          liability. Training supervisors and managers
 insured group health plans took effect on           CCH: What provisions are cur-               to refrain from retaliatory conduct following a
 January 1, 2011. This is the requirement        rently causing or expected to cause             complaint of discrimination would be a wise
 that insurers spend a set percentage on         problems for employers?                         and timely business investment.

                                                       ©2011   CCH. All Rights Reserved.
30
April 6, 2011

HEALTH CARE REFORM                                      Essential Health Benefi ts: This                 needed for approval. President Obama has
continued from previous page                            fall the U.S. Department of Health and           said he would veto repeal legislation if it
                                                        Human Services (HHS) may issue a                 should reach the White House.
answers to Frequently Asked Questions.                  proposed rule defining the term “es-                 One effort targeting a specific section of
That said, we were surprised by the ap-                 sential health benefits.” This concept           the law has gained traction: repeal of the
proach taken in the grandfathering regula-              is important to health insurance issu-           Act’s expansion of an existing tax-reporting
tions issued in June 2010. The grandfather-             ers because they must provide these              provision involving the Form 1099. On
ing regulations leave very little room for plan         benefits in coverage offered through             February 2, 1011, by a large margin, the
changes before a group health plan loses                the state-based Exchanges beginning              Senate approved legislation repealing the
its status as a grandfathered plan.                     in 2014. In the short term, its primary          revisions made by the Act to this reporting
    For example, any increase in the                    significance to employer-sponsored               requirement. Legislation targeting other
percentage of coinsurance paid by par-                  plans is in the context of lifetime and          provisions will likely be debated in the
ticipants results in loss of grandfathered              annual dollar limits, as the Act prohibits       coming weeks and months.
status, no matter how small. Initially, plan            (lifetime) or restricts (annual) dollar limits       Congress is also expected to attempt
sponsors could not enter into new insur-                on essential health benefits.                    to affect implementation of the Act by re-
ance contracts without the plan losing                  The IRS may also issue guidance this             stricting how certain federal agencies use
grandfathered status, but the agencies              year on the new nondiscrimination require-           appropriated funds. This will likely happen
changed their approach to that issue in an          ments applicable to insured group health             as appropriations bills (spending bills) move
amendment released in November 2010.                plans, which prevent discrimination in               through Congress.
The bottom line is that it is difficult for plans   favor of highly compensated employees.                   Finally, there may be a technical cor-
to remain grandfathered. Once a plan loses          Although these requirements apply to                 rections bill moving through Congress
its status as a grandfathered plan, it must         non-grandfathered plans with the plan year           this year — a bill that would fix perceived
comply with additional requirements.                beginning on or after September 23, 2010,            drafting errors in the law, but not undo or
    CCH: What guidance do you expect                group health plans will not be required to           revise major sections.
the agencies to issue this year?                    comply until guidance is issued.                         CCH: How do you expect the
    Hustead: The three most significant                 Other guidance expected this year                pending judicial proceedings re-
pieces of new guidance expected this                includes guidance for the states on the fed-         lated to health care reform to go?
year with direct, short-term implications for       eral rules that will govern the Exchanges,               Hustead: Litigation challenging the
employer-sponsored plans are:                       as well as guidance on the Consumer                  Act continues to move through various
    Uniform Disclosure: The Act re-                 Operated and Oriented Plans (CO-OP)                  courts around the country. So far, two
    quires the agencies to develop stan-            Program. The latter aims to foster the cre-          federal district courts (in Virginia and
    dards for uniform plan disclosures no           ation of nonprofit health insurance issuers          Florida) have declared the individual man-
    later than March 23, 2011 (12 months            that will offer benefit plans in the individual      date unconstitutional, and two (in Virginia
    after enactment). This short four-page          and small group markets.                             and Michigan) have upheld it. The district
    summary must describe, in a culturally              Finally, all of the regulations released         court in Florida invalidated the entire law
    and linguistically appropriate manner,          in 2010 as interim final regulations (e.g.,          because it concluded that the individual
    the plan’s benefits, exclusions or limits       continuing dependent coverage to age 26)             mandate was not severable from the rest
    and cost-sharing provisions. Group              need to be finalized. The agencies could             of the Act. It is likely that these legal issues
    health plan sponsors and health insur-          issue these in final form this year.                 will continue to be reviewed in the courts
    ance issuers must provide these sum-                CCH: How will the new Congress                   for some time, as cases are appealed
    maries to plan participants by March            affect the health care reform laws?                  and work their way up to the Supreme
    23, 2012. The Act will also require plan            Hustead: Repeal of the Affordable                Court, which will ultimately decide the
    sponsors to notify participants of any          Care Act is not likely, but there are likely         fate of the law.
    material modification to plan terms no          to be targeted efforts to change or undo
    later than 60 days prior to the effective       specific provisions of the law or affect its         Source: Joanne L. Hustead is a senior health
    date of the modifications.                      implementation.                                      compliance specialist in the Washington, DC
    W-2 Reporting: The Act requires                     On January 19, 2011, the House of                office of The Segal Company. She special-
    employers to report the aggregate cost          Representatives passed H.R. 2, the “Re-              izes in research and analysis of federal laws
    of employer-sponsored health coverage           pealing the Job-Killing Health Care Law              and regulations that have an impact on
    on their employees’ W-2 forms. The              Act.” This short bill would repeal the entire        health benefit plans. She can be reached at
    IRS delayed the effective date of this          Act. On February 2, 2011, the Senate                 202.833.6451 or jhustead@segalco.com.
    requirement so that it now applies to           voted on the House-passed bill during                This interview was originally published in the
    coverage provided during 2012 (rather           debate on a transportation bill, but H.R. 2’s        February 22, 2011 issue (No. 486) of CCH’s
    than 2011).                                     supporters fell short of gaining the 60 votes        Employee Benefits Management Directions.

                                                                    http://hr.cch.com
                                                                                                                                                          31
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     Consumer prices increase 0.5 percent in February                                          SUPREME COURT DECISION
                                                                                               continued from page 27
     The Consumer Price Index for All Urban Consumers
     (CPI-U) increased 0.5 percent in February on a season-                                    LLP and member of CCH’s Employment
     ally adjusted basis, the Bureau of Labor Statistics (BLS) of the US Department of         Law Daily Advisory Board, notes that the
     Labor reported March 17. Over the last 12 months, the all items index increased 2.1       majority's broad reading of the phrase "filed
     percent before seasonal adjustment.                                                       any complaint" is not surprising. Further,
         Though the seasonally adjusted increase in the all items index was broad-             the decision is similar to other employment-
     based, the energy index was once again the largest contributor. The gasoline              related statutes under which employees'
     index continued to rise, and the index for household energy turned up in Febru-           rights and employers' obligations are
     ary with all of its components posting increases. Food indexes also continued             triggered by non-written complaints. "The
     to rise in February, with sharp increases in the indexes for fresh vegetables and         employer community can only hope that
     meats contributing to a 0.8 percent increase in the food at home index, the larg-         common sense will guide the extent to
     est since July 2008.                                                                      which Kasten may be deemed applicable
         The index for all items less food and energy rose in February as well. Most of its    in future cases to oral complaints such as
     major components posted increases, including the indexes for shelter, new vehicles,       'the time clock is in such an inconvenient
     medical care, and airline fares. The apparel index was one of the few to decline.         place that we ought to be paid for walking
                                                                                               to and from it.' Such complaints could
     Jobless rate falls to 8.9 percent in February                                             impose additional burdens on employers to
     Nonfarm payroll employment increased by 192,000 in February, and the unemploy-            investigate every employee gripe. Cautious
     ment rate was little changed at 8.9 percent, the BLS reported March 4. Since a            employers will do so," Smiricky stated.
     recent low in February 2010, total payroll employment has grown by 1.3 million, or            While the majority emphasizes that an
     an average of 106,000 per month.                                                          employee's non-written complaint must be
        The jobless rate was down by 0.9 percentage point since November 2010 with             sufficiently clear and detailed for a reasonable
     gains in manufacturing employment (+33,000), construction employment (+33,000),           employer to understand it as an assertion of
     professional and business services (+47,000), employment services (+29,000), health       rights, the very nature of such oral com-
     care (+34,000), and transportation and warehousing (+22,000). Employment in both          plaints invites fact disputes: exactly what do
     state and local government edged down over the month with local government losing         the employer and employee each say was
     377,000 jobs since its peak in September 2008.                                            the content and context of the employee's
                                                                                               oral complaint about the unpaid time? Such
     Mass layoff events, associated initial claims both down in February                       fact disputes may decrease employers'
     Employers took 1,421 mass layoff actions in February involving 130,818 workers,           ability to resolve such cases on summary
     seasonally adjusted, as measured by new filings for unemployment insurance benefits       judgment. As such, Smiricky recommends
     during the month, the BLS reported March 22. Each mass layoff involved at least 50        that employers train their supervisors and
     workers from a single employer. The number of mass layoff events in February de-          managers to be aware of these types of non-
     creased by 113 from January, and the number of associated initial claims decreased        written complaints, report them immediately
     by 18,981. In February, 291 mass layoff events were reported in the manufacturing         to the person responsible for investigating
     sector, seasonally adjusted, resulting in 26,060 initial claims. Both figures decreased   those complaints, and thoroughly document
     over the month, with manufacturing initial claims reaching its lowest level in program    both the oral complaint and the company's
     history (data begin in April 1995).                                                       investigation of it.

                                                         ©2011 CCH.   All Rights Reserved.
32
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