FIXED INCOME INVESTORS PRESENTATION - Here to help you prosper June 2021 - Banco Santander
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Important information Non-IFRS and alternative performance measures This presentation contains, in addition to the financial information prepared in accordance with International Financial Reporting Standards (“IFRS”) and derived from our financial statements, alternative performance measures (“APMs”) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (“Non-IFRS Measures”). These financial measures that qualify as APMs and non-IFRS measures have been calculated with information from Santander Group; however those financial measures are not defined or detailed in the applicable financial reporting framework nor have been audited or reviewed by our auditors. We use these APMs and non-IFRS measures when planning, monitoring and evaluating our performance. We consider these APMs and non-IFRS measures to be useful metrics for our management and investors to compare operating performance between accounting periods, as these measures exclude items outside the ordinary course performance of our business, which are grouped in the “management adjustment” line and are further detailed in Section 3.2 of the Economic and Financial Review in our Directors’ Report included in our Annual Report on Form 20-F for the year ended 31 December 2020. Nonetheless, these APMs and non-IFRS measures should be considered supplemental information to, and are not meant to substitute IFRS measures. Furthermore, companies in our industry and others may calculate or use APMs and non-IFRS measures differently, thus making them less useful for comparison purposes. For further details on APMs and Non-IFRS Measures, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see the 2020 Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission on 26 February 2021, as well as the section “Alternative performance measures” of the annex to the Banco Santander, S.A. (“Santander”) Q1 2021 Financial Report, published as Inside Information on 28 April 2021. These documents are available on Santander’s website (www.santander.com). Underlying measures, which are included in this presentation, are non-IFRS measures. The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries. Forward-looking statements Santander advises that this presentation contains “forward-looking statements” as per the meaning of the U.S. Private Securities Litigation Reform Act of 1995. These statements may be identified by words like “expect”, “project”, “anticipate”, “should”, “intend”, “probability”, “risk”, “VaR”, “RoRAC”, “RoRWA”, “TNAV”, “target”, “goal”, “objective”, “estimate”, “future” and similar expressions. Found throughout this presentation, they include (but are not limited to) statements on our future business development, economic performance and shareholder remuneration policy. However, a number of risks, uncertainties and other important factors may cause actual developments and results to differ materially from our expectations. The following important factors, in addition to others discussed elsewhere in this presentation, could affect our future results and could cause materially different outcomes from those anticipated in forward-looking statements: (1) general economic or industry conditions of areas where we have significant operations or investments (such as a worse economic environment; higher volatility in the capital markets; inflation or deflation; changes in demographics, consumer spending, investment or saving habits; and the effects of the COVID-19 pandemic in the global economy); (2) exposure to various market risks (particularly interest rate risk, foreign exchange rate risk, equity price risk and risks associated with the replacement of benchmark indices); (3) potential losses from early repayments on our loan and investment portfolio, declines in value of collateral securing our loan portfolio, and counterparty risk; (4) political stability in Spain, the United Kingdom, other European countries, Latin America and the US (5) changes in legislation, regulations, taxes, including regulatory capital and liquidity requirements, especially in view of the UK exit of the European Union and increased regulation in response to financial crisis; (6) our ability to integrate successfully our acquisitions and related challenges that result from the inherent diversion of management’s focus and resources from other strategic opportunities and operational matters; and (7) changes in our access to liquidity and funding on acceptable terms, in particular if resulting from credit spreads shifts or downgrade in credit ratings for the entire group or significant subsidiaries. 2
Important information Numerous factors could affect our future results and could cause those results deviating from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements. Forward-looking statements speak only as of the date of this presentation and are informed by the knowledge, information and views available on such date. Santander is not required to update or revise any forward-looking statements, regardless of new information, future events or otherwise. No offer The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such person’s own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in this presentation. No investment activity should be undertaken on the basis of the information contained in this presentation. In making this presentation available Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever. Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. Historical performance is not indicative of future results Statements about historical performance or accretion must not be construed to indicate that future performance, share price or future (including earnings per share) in any future period will necessarily match or exceed those of any prior period. Nothing in this presentation should be taken a profit forecast. Third Party Information In particular, regarding the data provided by third parties, neither Santander, nor any of its administrators, directors or employees, either explicitly or implicitly, guarantees that these contents are exact, accurate, comprehensive or complete, nor are they obliged to keep them updated, nor to correct them in the case that any deficiency, error or omission were to be detected. Moreover, in reproducing these contents by any means, Santander may introduce any changes it deems suitable, may omit partially or completely any of the elements of this document, and in case of any deviation between such a version and this one, Santander assumes no liability for any discrepancy. 3
Index 1 2 3 4 5 6 7 Santander Capital Asset Liquidity & ESG at Sustainable Glossary Business Quality Funding Santander Funding Model & Strategy Strategy 4
Our business model drives predictable and profitable growth Our business model is based on three pillars 1 SCALE Local scale and leadership. Worldwide reach through our global businesses 2 CUSTOMER FOCUS Unique personal banking relationships strengthen customer loyalty 3 DIVERSIFICATION Our geographic and business diversification makes us more resilient under adverse circumstances 5
Santander Business Model & Strategy We have in-market scale in our core markets, with customers distributed 1 across geographies with high growth potential Market shares Customers distributed across geographies Mar-21 9% Loans 1 Billion 7% Deposits 12% Total Population Loans 18% 11% Loans Deposits 148.6 mn 3% 15% Top 3 Total Customers Loans Deposits auto Digital 13% 2% 18% DC finance Consumer Deposits Digital Others, 1%1 Loans Loans BankB Consumer Spain, 9% 13% 18% Bank, 13% Deposits Deposits 10% Argentina, 3% UK, 16% Loans Chile, 3% 10% 19% Deposits Loans 17% 11% Poland, 4% Deposits Loans Portugal, 2% 11% US, 3% Deposits Brazil, 33% Mexico, 13% Market share data: As at Dec-20 and the US, SCF and Argentina latest available. Spain: includes SAN Spain (public criteria) + Openbank + Hub Madrid + SC Spain. The UK: 6 includes London Branch. Poland: including SCF business in Poland. The US: in all states where Santander Bank operates. Brazil: deposits including debenture, LCA (agribusiness notes), LCI (real estate credit notes), financial bills (letras financeiras) and COE (certificates of structured operations)
Santander Business Model & Strategy Our focus on increasing customer loyalty via unique personal banking 2 relationships... Total customers Loyal customers Loyal / Active 148.6 mn (+2%) 23.4 mn (+9%) customers Individuals (mn) Companies (k) 145 146 146 147 148 148,6 +9% +10% 30.7% 32.5% 142 144 139 141 1.987 21,4 1.808 19,6 Mar-20 Mar-21 Increased loyalty ratio Mar-20 Mar-21 Mar-20 Mar-21 Note: Year-on-year changes 7
Santander Business Model & Strategy … together with an acceleration in digital adoption… 2 44.2 mn (+15% YoY) Steady growth in digital customers / active customers: Digital customers1 60% in Q1’21 vs. 54% in Q1’20 Strong engagement and digital sales: 50% in Q1’21 +18% YoY +27% YoY (41% in Q1’20) Digital sales2 as % of total sales # Accesses3 # Transactions4 (online & mobile) (monetary & voluntary) Digital customers: Strong mobile customer growth: 5.1 mn 6.4 mn 37.3 mn (+21% YoY) +6.5 mn YoY 5.3 mn 16.6 mn Mobile customers (1) Every physical or legal person, that, being part of a commercial bank, has logged in its personal area of internet banking or mobile phone or both in the last 30 days (2) Percentage of new contracts executed through digital channels during the period 8 (3) Private accesses. Logins of bank’s customers on Santander internet banking or apps. ATM accesses by mobile are not included (4) Customer interaction through mobile or internet banking which resulted in a change of balance. ATM transactions are not included
Santander Business Model & Strategy … improves operational excellence by helping to deliver resilient top line 2 performance and increased cost savings Resilient revenue despite covid-19 crisis… …with one of the best cost-to-income among peers1 Total income, constant EUR mn Cost-to-income, Peer data FY2020, Santander 3M’21 45% Peer 1 47% 12 pp Peer 2 50% 11,4 better than 10,6 peer avg. Peer 3 54% Peer 4 57% Peer 5 58% Peer 6 60% Mar-20 Mar-21 Peer 7 61% Peer 8 61% Peer 9 66% (1) Peers included are: BBVA, BNP Paribas, Citibank, Credit Agricole, HSBC, ING, Itaú, Scotiabank and Unicredit. Santander calculations 9
Santander Business Model & Strategy Our geographic and business diversification, coupled with our 3 subsidiaries model… Loans and advances to customers by country Loans and advances to customers by business Breakdown of total gross loans excluding reverse repos, % of operating areas Mar-21 Breakdown of total gross loans excluding reverse repos, Mar-21 Other, 3% Digital Consumer Bank, 13% CIB, 13% Other S. Am., 1% Spain, 22% Argentina, 0% Chile, 5% Home 1 mortgages, Corporates, Brazil, 7% 13% 35% Mexico, 3% US, 10% UK, 27% SMEs, 11% Other Other Europe, 5% individuals, 9% Poland, 3% Consumer, 16% Portugal, 4% Total gross loans excluding reverse repos: EUR 924 bn RWAs2: EUR 567 bn 87% of loan portfolio is Retail, 13% Wholesale (1) Corporates and institutions 10 (2) RWAs fully-loaded
Santander Business Model & Strategy … with balance sheet growth… 3 Loans and advances to customers in core markets Customer funds in core markets EUR bn and YoY growth % (constant euros), Mar-21 YoY EUR bn and YoY growth % (constant euros), Mar-21 YoY UK 244 +1% ES 322 +10% ES 197 +3% UK 235 +8% DCB DC 116 -1% BR 94 +12% 1 1 US 91 -3% US 86 +12% BR 67 +13% DCB DC 54 +8% CH 42 +1% PT 44 +5% PT 39 +5% MX 42 +1% MX 31 -6% PL 41 +19% PL 29 -1% CH 40 +5% AR 5 +47% AR 9 +52% Group Group Total 924 +2% 1.007 +10% Total WM 17.5 153.3 Global +9% Global WM +13% businesses CIB 117.7 businesses -3% CIB 105.8 +6% Note: Loans and advances to customers excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds 11 Group Total includes Other Europe (mainly SCIB) with loans: EUR 48.2 bn (+5% YoY) and customer funds: EUR 32.5 bn (+28% YoY) (1) If excluding disposal of Puerto Rico and Bluestem impact (EUR 3.5 bn in loans and EUR 3.5 bn in deposits): loans +1% and funds +17%.
… support strong Group net operating income growth (+15%) … 3 Digital Customer Customer Net operating Underlying customers loans deposits income RoTE Q1’21 (vs. Q1’20) (mn) (EUR bn) (EUR bn) (EUR mn) 15.6 558 576 2,077 8% Europe +9% +2% +7% +36% +6.6 pp North 6.3 123 105 1,620 14%2 America +13% -1%1 +9%1 +4% +9.0 pp South 21.6 120 103 2,320 19% America +21% +10% +17% +12% +3.4 pp Digital 0.7 116 53 703 12% DCB Consumer +26% -1% +7% +1% +2.4 pp Bank Note: YoY changes in constant euros. Loans and advances to customers excluding reverse repos. Customer deposits excluding repos (1) Excluding Puerto Rico and Bluestem disposal impact. Otherwise, loans -4% and deposits +5% 12 (2) RoTE adjusted for excess capital in the US: 22%
Santander Business Model & Strategy … which is resilient throughout the cycle 3 Resilient profit generation throughout the cycle PPP/Loans well above most European peers1 Group pre-provision profit, EUR bn %, Peers Dec-20, Santander data Mar-21 Peer 1 3.2 25,5 25,6 26,2 2.5 23,9 24,4 23,6 23,7 23,6 23,0 22,6 22,8 Peer 2 2.0 19,9 17,7 Peer 3 2.0 14,8 11,4 Peer 4 1.8 Peer 5 1.5 Peer 6 1.2 2006 07 08 09 10 11 12 13 14 15 16 17 18 19 20 (1) European peers include: BBVA, BNP Paribas, Credit Agricole, HSBC, ING and Unicredit. Santander calculations using publically available data. 13
Santander Business Model & Strategy Moreover, our results show long-term stable and predictable growth 3 Predictable results with the lowest volatility among peers coupled with growth in earnings Quarterly reported EPS volatility1, 1999-Q4’20 668% 330% 118% 104% 84% 82% 75% 43% 41% 37% 12% US IT CH CH FR FR US US NL US (1) Source: Bloomberg, with GAAP Criteria. Note: Standard deviation of the quarterly EPS starting from the first available data since Jan-99 14
Santander Business Model & Strategy Adapting our reporting to the new organizational structure towards the Santander of Tomorrow –3 priorities for profitable growth 1 One Santander 2 Digital Consumer Bank (DCB) 3 PagoNxt New operating model leveraging our global Driving profitable growth in Europe and Our Group technology “backbone” solutions scale to deliver a better customer experience, new markets. with payments at the core, providing supported by common culture and higher Merchant, Trade and Consumer solutions degrees of commonality, technology being one 3 regions: Europe, North America and Combining our consumer finance business South America in Europe, and Openbank, our retail digital bank. Primary segments Secondary segment These changes do not entail any alteration in Group figures 15
Santander Business Model & Strategy We will continue to allocate capital to higher growth opportunities Disciplined capital allocation 1 2 3 EPS + TNAVps High RoRWA Fee income Santander of growth organic growth businesses Tomorrow Primarily in Americas SCIB, Wealth Management, One Santander, PagoNxt and Digital Dividend growth Payments Software Consumer Bank 16
Index 1 2 3 4 5 6 7 Santander Capital Asset Liquidity & ESG at Sustainable Glossary Business Quality Funding Santander Funding Model & Strategy Strategy 17
Capital Santander’s capital levels, both phased-in and fully loaded, exceed minimum regulatory requirements SREP capital requirements and MDA* Assumed capital requirements (fully-loaded) Mar-21 Mar-21 16.16% 15.81% 2.26% T2 >14.5 13.01% +315 bps 1.60% AT1 13.01% +280 bps 2.37% 2.00% T2 T2 2.38% 1.55% AT1 T2 1.50% 2.38% AT1 +345 bps +304 bps 1.781% AT1 1.78% G-SIB buffer 1.00% G-SIB buffer 1.00% CCyB, CCoB 2.50% 0.01% 1 12.30% 2.50% CCyB, CET1 CCoB 0.01% 11.89% 11-12% 0.84% CET1 Pillar 2 R 0.84% Pillar 2 R 4.50% 4.50% Pillar 1 Pillar 1 Regulatory Requirement Group ratios Mar-21 Assumed regulatory Group ratios Mar-21 Medium-term 2020 requirement 2020 target ratios Following regulatory changes in March in response to the COVID-19 crisis, AT1 and T2 issuance are planned to be zero to target 1.5% and the minimum CET1 to be maintained by the Group is 8.85% (was 9.69% 2% of RWAs respectively assuming constant RWAs pre-changes) As of Mar-21, the distance to the MDA is 315 bps2 and the CET1 management buffer is 345 bps * The phased-in ratio includes the transitory treatment of IFRS 9, calculated in accordance with article 473 bis of the Regulation on Capital Requirements (CRR) and subsequent amendments introduced by Regulation 2020/873 of the European Union. Additionally, the Tier 1 and total phased-in capital ratios include the transitory treatment according to chapter 2, title 1, part 10 of 18 the aforementioned CRR. (1) Countercyclical buffer. (2) MDA trigger = 3.45% - 0.18% - 0.12% = 3.15% (18 bps of AT1 and 12 bps of T2 shortfall is covered with CET1).
Capital Strong fundamentals for AT1 bond holders Distance to trigger1 Santander Group’s CET1 levels are well above the minimum loss absorption trigger of 5.125%: >EUR 40 bn The first line of defense is the Group’s strong pre-provision profitability providing a high capacity to absorb provisions during the crisis and should continue to underpin the Group’s earnings generation capacity MDA As of Mar-21, the distance to the MDA is 3.15%2 Targeting a comfortable management buffer, in line with Santander’s business model and predictable results ADIs Santander Parent Bank has EUR 55 bn in Available Distributable Items, best-in-class. This amount of ADI represents >120 times the full Parent AT1 cost budgeted for 2021 Santander has never been prohibited from making a Tier 1 payment or dividend due to insufficient ADIs. Santander has never cancelled the payment of coupons of any of its Tier 1 securities (1) CET1 level below which AT1 capital instruments must either convert into ordinary shares or have their principal about written down 19 (2) MDA trigger = 3.45% - 0.18% - 0.12% = 3.15% (18 bps of AT1 and 12 bps of T2 shortfall is covered with CET1).
Capital AT1 issuances distributed by call date AT1 issuances outstanding at Mar-21 Reset EUR mn Currency Nominal EUR Coupon Structure Next call date Spread Banco Santander S.A. EUR 1,500 6.25% PNC7 11-Sep-21 564 bps Banco Santander S.A. EUR 750 6.75% PNC5 25-Apr-22 680.3 bps Banco Santander S.A. EUR 1,000 5.25% PNC6 29-Sep-23 499.9 bps Banco Santander S.A. EUR 1,500 4.75% PNC7 19-Mar-25 409.7 bps Banco Santander S.A. USD 1,048 7.50% PNC5 8-Feb-24 498.9 bps Banco Santander S.A. EUR 1,500 4.38% PNC6 14-Jan-26 453.4 bps 1,500 Call date 1,500 1,500 1,000 1,048 750 2021 2022 2023 2024 2025 2026 20
Capital FX hedging policy on capital ratio and P&L… Stable capital ratio hedge Our P&L Policy Hedged Exposure Group CET1 12.30%1 Strategic management of the exposure to exchange rates on equity and dynamic on the countervalue of the units’ annual results in euros Mitigate impact of FX volatility Corporate Centre assumes all hedging costs Managed to mitigate FX volatility in our CET1 ratio Based on Group regulatory capital and RWAs by currency (1) Data calculated using the IFRS 9 transitional arrangements. 21
Capital … and interest rate risk hedging Mostly positive interest rate sensitivity ALCO portfolios reflect our geographic diversification Net interest income sensitivity* to a +/-100 bp parallel shift Distribution of ALCO portfolios by country EUR mn, Feb-21 %, Mar-21 Other Spain, +100 bps -100 bps Chile, S.Am., 3% 7% SCF, +1,005 -499 10% 1 8% Brazil, UK, 7% 19% 2 +419 -597 EUR 87 bn o/w HTC&S EUR 72 bn 3 +115 -77 Poland, 15% Mexico, 12% Portugal, -96 +96 USA, 16% 2% (1) Parent bank (2) Ring-fenced bank 22 (3) SBNA. SC USA has positive sensitivity under a -100 bp shift scenario *NOTE. Different criteria vs. Q4’20 presentation: -100 bps sensitivities affected by removal of management floors.
Index 1 2 3 4 5 6 7 Santander Capital Asset Liquidity & ESG at Sustainable Glossary Business Quality Funding Santander Funding Model & Strategy Strategy 23
Asset Quality Improved cost of credit driven by lower LLPs in most countries, particularly in the US and Brazil Credit quality ratios NPL ratios by country % % Q1 2020 Q1 2021 Spain 6.88 6.18 4.08% UK 0.99 1.35 3.93% NPL ratio Poland 4.29 4.82 3.73% Portugal 4.56 3.84 US 2.00 2.11 Mexico 2.07 3.21 3.32% 3.25% 3.26% 3.21% 3.20% Brazil 4.93 4.42 3.15% Chile 4.63 4.74 Argentina 3.97 2.32 1 DCB 2.21 2.23 2016 2017 2018 2019 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Cost of credit ratios by country Cost of credit 1.26% 1.27% 1.28% % Q1 2020 Q1 2021 1.18% 1.17% Spain 0.64 0.91 1.07% 1.08% UK 0.14 0.21 1.00% 1.00% Poland 0.88 1.02 Portugal 0.23 0.38 USA 3.13 2.12 Mexico 2.69 3.00 1 Brazil 4.43 3.79 2016 2017 2018 2019 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Chile 1.25 1.33 (1) Acquisition of Banco Popular in 2017 Argentina 5.48 4.55 24 DCB 0.63 0.69
Asset Quality 86% of moratoria has expired, with only 5% in stage 3. From the 14% still active, 73% is secured and most of it is in Europe Distribution of loans subject to moratoria Main units Active moratoria as of 31st March 21, EUR bn Active moratoria as of 31st March 21, EUR bn Mortgages 9 9 69% 6 98% 2 Consumer 1 1 78% 6 SMEs & Corporates 5 1 6 Secured Unsecured Total 15 1 16 Portugal, Spain and UK represent 90% of active moratoria and 76% is secured Europe South America North America Note: Data aligned with EBA disclosure template 25
Asset Quality Breakdown of moratoria by segments, regions and main countries: credit quality of expired moratoria remains solid Expired Total Expired as % EUR bn, 31-Mar-21 moratoria % loan book (*) o/w: expired of Total % Stage 1 % Stage 2 % Stage 3 Total Group 112 12% 96 86% 75% 20% 5% Detail by segments Mortgages 71 22% 62 87% 84% 14% 3% Consumer 19 8% 18 96% 47% 42% 11% SMEs & Corporates 22 6% 16 73% 74% 20% 6% Europe 75 11% 60 80% 80% 16% 4% UK 45 19% 44 96% 80% 17% 3% Spain 11 6% 5 46% 74% 16% 10% SCF 4 4% 4 97% 86% 10% 4% North America 20 16% 20 98% 50% 42% 9% USA (SBNA & SC) 14 17% 13 97% 34% 55% 11% Mexico 6 21% 6 99% 81% 15% 5% South America 17 14% 16 97% 86% 9% 5% Brazil 5 8% 5 94% 72% 19% 9% Note: Data aligned with EBA disclosure template 26
Index 1 2 3 4 5 6 7 Santander Capital Asset Liquidity & ESG at Sustainable Glossary Business Quality Funding Santander Funding Model & Strategy Strategy 27
Liquidity and Funding The Group’s business model combines local knowledge with global best practices through legally, financially and operationally autonomous subsidiaries… Legal autonomy structure Dec-20 Santander S.A. Santander Consumer Santander Finance1 Holdings USA Banco Santander UK Group Santander Holdings Brasil Santander Grupo Bank Financiero Banco Polska Mexico Banco Santander Santander Totta SGPS, Chile Banco SA Santander Argentina Legal autonomy: There are no legal commitments that entail financial support Financial autonomy: Financial interconnections are limited and at market prices Operational autonomy: Shared services are limited and carried out through autonomous factories. Access to FMIs through other Group entities is very limited (1) Spain Resolution Group headed by Santander S.A. Includes, among others, SCF 28
Liquidity and Funding … divided into different resolution groups that can be resolved separately though multiple entry points MPE resolution strategy Dec-20, EUR bn Banking Union European Union 3rd Countries Spain1 Poland Brazil Mexico Resolution Group PE PE PE PE PE Point of Entry Portugal UK Chile Argentina PE PE PE PE USA PE Size of Resolution Groups (Total assets by geography) 156 139 727 Brazil USA 403 55 50 79 65 10 Spain1 Portugal United Kingdom Poland Mexico Chile Argentina We have defined the Resolution Groups (RGs) mirroring the model of autonomous financial groups so that all entities have been assigned to one RG Each RG comprises the entity identified as the entry point in resolution and the entities that belong to it (1) Spain Resolution Group headed by Santander S.A. Includes, among others, SCF 29
Liquidity and Funding Santander follows an autonomous capital and liquidity model Capital ratios by country Dec-20, %, local figures (phased-in) US UK 18.83 17.43 21.10 18.56 15.97 15.17 Portugal 25.10 Brazil 24.68 Poland 15.25 21.34 20.04 Mexico 14.06 18.01 19.01 12.87 15.59 Santander 18.01 S.A. 14.35 21.75 Argentina 19.18 Chile Total 18.76 15.37 17.17 T1 15.95 10.66 15.56 CET1 10.66 SCF: Total Capital Ratio: 16.53%; T1: 15.19% and CET 1: 13.21% 30
Liquidity and Funding Santander’s liquidity management is based on the following principles Decentralised liquidity model Needs derived from medium- and long-term activity must be financed by medium- and long-term instruments High contribution from customer deposits, due to the retail nature of the balance sheet Diversification of wholesale funding sources by instruments/investors, markets/currencies and maturities Limited recourse to wholesale short-term funding Availability of sufficient liquidity reserves, including the discount window / standing facility in central banks to be used in adverse situations Compliance with regulatory liquidity requirements both at Group and subsidiary level, as a new conditioning management factor 31
Liquidity and Funding Stock of issuances shows diversification across instruments and entities Debt outstanding by type Debt outstanding by issuer entity EUR bn and %, Mar-21 EUR bn and %, Mar-21 Preference Brazil, 1.7, Other, 6.7, shares, 9.1, 5% 1% 4% US, 7.9, 5% Sub debt, 14.1, 8% Chile, 8.6, 5% Senior, 54.1, 31% SCF, 20.6, 12% Senior non- San S.A., preferred, 83.6, 48% 46.2, 27% UK, 44.2, 25% Covered bonds, 49.7, 29% Note: preference shares also includes other AT1 instruments. 32
Liquidity and Funding Conservative and decentralized liquidity and funding model EUR 8.4 bn1 issued in public markets in Q1’21 Very manageable maturity profile EUR bn, Mar-21 EUR bn, Mar-21 48.4 Spain2 2.1 9.1 8.1 7.4 8.5 5.2 SCF 3.7 6.2 3.9 2.5 2.6 1.5 3.3 2021 2022 2023 2024 2025 2026+ 1.7 10.7 12.2 UK 5.9 7.8 2 1.0 2.9 4.6 1.9 1.7 0.5 1.0 0.0 2021 2022 2023 2024 2025 2026+ 0.5 Spain UK SCF USA Other USA 0.4 1.0 2.2 0.9 1.8 1.7 2021 2022 2023 2024 2025 2026+ 3.2 2.5 3.1 5.2 Other includes issuances in Brazil, Chile, Argentina and Mexico 1.7 1.3 Other 2021 2022 2023 2024 2025 2026+ 2021 2022 2023 2024 2025 2026+ (1) Data includes public issuances from all units with period-average exchange rates. Excludes securitisations. Two T2 instruments issued in Q4’20 as prefunding for 2021, totalling 33 EUR 2.3 billion, are not included. (2) Includes Banco Santander S.A. and Santander International Products PLC Note: preference shares also includes other AT1 instruments.
Liquidity and Funding Issuances YTD against funding plan 2021 Funding plan and issuances EUR bn, Mar-21 Snr Non-Preferred + Snr Hybrids Covered Bonds TOTAL Plan Issued Plan Issued Plan Issued Plan Issued 1 Santander S.A 8-10 4.6 2-3 2.3 - - 10-13 6.9 SCF 3-4 1.0 - - 0-1 - 3-5 1.0 UK 2.5-3.5 1.7 - - - - 2.5-3.5 1.7 SHUSA 3-4 - - - - - 3-4 - Other 2 2.5-3.5 0.5 0-0.5 - - - 2.5-4 0.5 2 TOTAL 19-25 7.8 2-3.5 2.3 0-1 - 21-29.5 10.1 o The Financial Plan is focused on covering TLAC/MREL requirements, with no secured issuances, to: Banco Santander S.A.’s 2021 o continue building up TLAC/MREL buffers. funding plan contemplates the o pre-finance senior non-preferred / senior preferred transactions which lose TLAC following: eligibility due to entering in the
Liquidity and Funding Santander S.A. MREL requirement1 22.90% 28.60% 16.81% 24.35% 19.53% 11.48% €114bn €109bn €74bn 2018 Total MREL 2019 Total MREL 2019 Requirement Requirement 2 Subordination 2018 Total MREL 2019 Total MREL 2019 2 Requirement Requirement Requirement Subordination % Total Liabilities and Own Funds (TLOF) Requirement Equivalent amount in EUR billion Equivalent % in Risk Weighted Assets (RWAs) The variation in the MREL requirement with respect to 2018 is accounted for mainly by two factors: • A change in the scope of consolidation of the Resolution Group, which now includes new companies • A modification in the calculation of capital consumption due to equity risk According to our estimates, the Resolution Group complies with the new MREL requirement and the subordination requirement. Future requirements are subject to ongoing review by the resolution authority New MREL requirement based on BRRD II pending of formal communication by resolution authorities Note: 2018 values as communicated 24/05/18, 2019 values as communicated 28/11/19. (1) The Resolution Group comprises Banco Santander, S.A. and the entities that belong to the same European resolution group (Santander Consumer Finance. S.A.) At 31 December 2017, the Resolution Group had risk-weighted assets amounting to EUR 379,835 million and TLOF amounting to EUR 646,233 million (2) The SRB considers that the subordination requirement can be covered by non-subordinated instruments in an amount equivalent to 2.5% of risk-weighted assets, 1.47% in terms of 35 TLOF, having considered the absence of material adverse impact on resolvability. If this allowance were taken into account, the requirement that would have to be covered by subordinated instruments would be 10.01% in terms of TLOF and 17.03% in terms of RWAs, using data as of December 2017 as a reference
TLAC ratios for the Resolution Group headed by Banco Santander, S.A. TLAC Ratio EUR mn 30 June 2020 30 September 2020 31 December 2020 31 March 2021 E Own Funds 86,335 86,191 86,836 86,634 of which: Common Equity Tier 1 (CET1) capital 70,746 70,829 69,451 69,349 of which: Additonal Tier 1 (AT1) capital 7,794 7,740 7,723 7,591 of which: Tier 2 (T2) capital 7,796 7,621 9,662 9,693 Eligible Liabilities 30,998 30,650 30,437 32,550 Subordinated instruments 767 860 964 1,120 Non preferred senior debt 23,336 22,912 22,540 24,352 Preferred senior debt and instruments with the same insolvency ranking 6,894 6,878 6,933 7,079 TLAC BEFORE DEDUCTIONS 117,333 116,841 117,273 119,185 Deductions 53,652 52,622 51,025 48,878 TLAC AFTER DEDUCTIONS 63,681 64,219 66,248 70,307 Risk Weighted Assets (RWAs) 275,774 275,124 277,304 283,145 TLAC RATIO (% RWAs) 23.1% 23.3% 23.9% 24.8% Leverage Exposure (LE) 735,543 635,439 632,303 689,349 TLAC RATIO (% LE) 8.7% 10.1% 10.5% 10.2% • TLAC ratio increased in the first quarter of 2021 by 0.9% to 24.8% (compared with the fully-loaded TLAC requirement of 21.5% as of 1 January 2022 and the current requirement of 16% as of 31 March 2021) • The increase is mainly due to the rise in the TLAC before deductions (EUR 1.9bn) and to the drop in the deduction (EUR 2.1bn), as a result of the higher surpluses in other resolution groups. This increase in TLAC ratio is partially offset by the higher RWAs (EUR 5.8bn) • Between December 2020 and March 2021, TLAC before deductions increased due mainly to the SNP issuances carried out in the quarter (EUR 3.4bn) and dollar appreciation (EUR 0.6bn), which were partially offset by EUR 2.0 bn of SNP issuances that have stopped meeting eligibility criteria during the quarter 36 December 20 figures show the Closing data, not the estimates shown in the fourth quarter earnings presentation
Liquidity and Funding Well-funded, diversified, prudent and highly liquid balance sheet (large % contribution from customer deposits), actively reinforced already strong LCR ratios following covid-19 crisis Liquidity Balance Sheet EUR bn, Mar-21 Liquidity Coverage Net Stable Funding 1,246 1,246 Ratio (LCR) Ratio (NSFR) Loans and Customer 1 advances to Mar-21 Dec-20 Dec-20 deposits customers 883 940 Spain2 176% 175% 116% UK2 138% 152% 129% Portugal 131% 122% 123% 45 Securitisations and others Financial assets 173 M/LT debt issuances Poland 222% 187% 150% 229 ST Funding 28 Fixed assets & other 118 Equity and other liabilities US 156% 129% 120% 78 Assets Liabilities Mexico 195% 207% 132% HQLAs3 Brazil 160% 167% 119% EUR bn, Mar-21 HQLAs Level 1 256.0 Chile 136% 155% 120% HQLAs Level 2 8.9 Argentina 271% 222% 174% SCF 534% 314% 114% Level 2A 4.5 Group 173% 168% 120% Level 2B 4.3 Note: Liquidity balance sheet for management purposes (net of trading derivatives and interbank balances) (1) Provisional data 37 (2) Spain: Parent bank, UK: Ring-fenced bank (3) 12 month average, provisional data
Liquidity and Funding The main metrics show the strength and stability of the Group’s liquidity position Evolution of key liquidity metrics1 LTD and MLT funding metrics by geography Mar-21 (Deposits + M/LT funding) LTD Ratio / Loans2 2017 2018 2019 2020 Mar-21 Spain2 77% 144% 2 Loans / net assets 75% 76% 77% 76% 75% UK 108% 110% 2 Portugal 95% 111% Loan-to-deposit ratio (LTD) 109% 113% 114% 108% 106% Poland 78% 134% Customer deposits and medium- 115% 114% 113% 116% 117% USA 110% 124% and long-term funding /2loans Mexico 85% 129% Short-term wholesale funding / net 2% 2% 3% 2% 2% Brazil 96% 116% liabilities Structural liquidity surplus / net Chile 134% 96% 15% 13% 13% 15% 16% Argentina 57% 176% liabilities 3 DCB 212% 76% Encumbrance 28% 25% 24% 27% 27% GROUP 106% 117% (1) Balance sheet for liquidity management purposes (2) Loans and advances to customers 38 (3) Latest data 12M’’20 (4) Spain public management criteria
Liquidity and Funding Santander Parent & Subsidiaries’ Senior Debt Ratings Moody's S&P Fitch Date last Direction Date last Direction Date last Direction Rating Outlook Rating Outlook Rating Outlook change last change change last change change last change Group (P)A2 17/04/2018 ↑ STABLE A 06/04/2018 ↑ NEG A 17/07/2018 ↑ STABLE San UK PLC A1 20/10/2020 ↑ STABLE A 09/06/2015 ↑ NEG A+ 01/03/2019 ↑ NEG San UK Group Holding PLC (P)Baa1 16/09/2015 ↓ NEG BBB 10/04/2015 ↑ NEG A 20/12/2019 ↑ NEG Santander Consumer Finance SA A2 17/04/2018 - STABLE A- 06/04/2018 - NEG A 28/10/2019 - STABLE Banco Santander Totta SA Baa3 16/10/2018 ↓ STABLE BBB 18/03/2019 ↑ STABLE BBB+ 21/12/2017 ↑ STABLE Santander Holding US Baa3 18/10/2016 ↓ STABLE BBB+ 06/04/2018 ↑ NEG BBB+ 17/11/2017 ↑ NEG Banco Santander Mexico Baa1 22/04/2020 ↓ NEG - - - - BBB+ 13/06/2012 ↓ STABLE Banco Santander Chile A1 27/07/2018 ↓ NEG A- 25/03/2021 ↓ NEG - - - - Santander Bank Polska A3 03/06/2019 ↑ STABLE - - - - BBB+ 18/09/2018 Initial STABLE Banco Santander Brasil Ba1 25/02/2016 ↓ STABLE BB- 12/01/2018 ↓ STABLE - - - Kingdom of Spain* Baa1 18/09/2020 ↑ STABLE Au 20/09/2019 ↑ NEG A- 19/01/2018 ↑ STABLE Note: Santander México decided to withdraw the S&P ratings 39
Index 1 2 3 4 5 6 7 Santander Capital Asset Liquidity & ESG at Sustainable Glossary Business Quality Funding Santander Funding Model & Strategy Strategy 40
Responsible and sustainable governance Everything we do should be Simple, Personal and Fair… Challenges Challenge I Challenge II New business environment Inclusive and sustainable growth Ensuring we have the right culture, skills, Supporting small businesses to create new jobs governance, digital and business practices to and helping people access finance, supporting meet stakeholders’ expectations. A bank that finance the low-carbon economy and fostering aspires to be Simple,Personal and Fair. sustainable consumption. Delivering our purpose. Governance Management committee (twice a year) Responsible Banking, Sustainability & Culture Board Committee (RBSCC) (four times a year) Responsible Banking Forum (at least 6 per year) Corporate responsible banking unit Responsible Banking Network and Governance in Countries and Global Business areas (One Santander, PagoNxt and Digital ConsumerBank) 41
Corporate policies Generalcode Corporate General Environmental, social Human rights culture policy1 sustainability &climate change risk policy of conduct policy management policy2 Sensitive Tax policy Consumer Financing of political Defence policy sectors policy protection policy parties policy Corporate frameworks policies and principles3 (1) Includes the Group's Diversity & Inclusion Principles and the Corporate Volunteering Standard. (2) It replaces the sectoral policies on energy, mining and metals and soft commodities. 42 (3) Employees can access all of the Group's internal regulations (corporate frameworks, models, policies and procedures) on our Internal Governance and Corporate Regulations portal, ensuring consistency and sound governance across the Group.
Being responsible is embedded in our culture Our common standards. Our Living our values purpose + Our 4 key stakeholders To help people (people, customers, shareholders and and businesses communities). prosper. Our With great Behaviours displayed how Show Truly Talk Keep + respect listen straight promises Governance Our aim Our including LocalBoard oversight of common how minimum standards. To be the best open Actively Bring Suport Embrace financial services collaborate passion people change platform, by acting responsibly and earning the lasting + loyalty of ourpeople, With great Leaders Effective customers, communications shareholders and Leading consistent across Being Inspiring and Encouranging communities. Open & Executing the team by the group. Inclusive Transformation to prosper Example By being SPF in all we do and helping people and business prosper we will be responsible and earn people’s lasting loyalty 43
Further embedding ESG to build a more responsible bank We continue to help people and businesses prosper. Environmental: supporting Social: building a more Governance: doing the green transition inclusive society business the right way Helping our customers gogreen Talented and diverse team A strong culture Top 103 in 6 23.7% EUR 33.8 bn EUR 6.9 bn geographies. Women in leadership GreenFinance AUM Social positions. since 2019. Responsible 86% TakingESG Investment. Financially empowering people employees proud to work criteria into accountwhen at Santander. determining Going green ourselves 4.9 mn EUR 469 mn remuneration EUR 1 bn Carbon people⁴ credit to Green Bond issued neutral since 2019. microentrepreneurs (2nd since 2019). in ourown in 2020. An independent, diverse board operations. >60%independent directors. Supporting society Aligning with Paris targets 40% Governance 4 mn 225 k women on embedded 1st CCCA¹ 1st TCFD² people helped scholarships granted Group Board. to deliver on ESG. since 2019. since 2019. report. report. (1) Collective Commitment to Climate Action. (2) Task Force on Financial Climate Disclosure. 44 (3) Top 10 company to work for. (4) People financially empowered through Santander initiatives
Challenge I New business environment. Risk culture As a bank, managing all risks, including cyber, is an 93% of employees claim that they are essential part of our daily business. We have a robust risk management model and risk culture to ensure we operate able to identify and feel responsible for in a prudent and responsible way. the risks they face in their daily work.1 Talented and motivated We manage talent to ensure thatwe have motivated 2020 Euromoney Worlds Best Bank for D&I. team and prepared teams, and we encourage diversity to provide the best solutions to our customers' needs. D&I principles as minimum standards. Anonymous ethical channels. FlexiWorking. Acting responsibly towards We develop our products and services responsibly, and Top 3 in NPS in 6 countries.2 customers aspire to deliver excellent customer service. We have clear policies on conduct and consumer practices: Consumer protection principles and Corporate guidelines for good practices on treatment of vulnerable customers. Responsible procurement Our suppliers are assessed against our Principles of Responsible Behaviourfor Suppliers which establish the minimum principles that we expect in the areas of ethics and conduct, social matters and the environment. These principles are aligned with the ten principles of the Global Compact and ensure we operate in a sustainable way throughout our operations. Shareholder value We have clear and robust governance. Risks and opportunities are prudently managed; and long-term strategy is designed to safeguard the interests of our shareholders and society at large. (1) Global engagement survey 2019. Next survey planned for May 2021. (2) Customer Satisfaction internal benchmark of active customers audited by Stiga/Deloitte. NPS = Net Promoter Score 45
Challenge II Inclusive and sustainable growth. Supporting the transition to ESG Investing in Wealth Analysis of a green economy Management &Insurance environmental and social Our target is to achieve net zero We promote Socially Responsible risks carbon emissions across the Group Investment through the integration We take into account social and by 2050. To do so: of ESG criteria in our wealth environmental issues that may arise management, private banking and from our clients’ business We aligned our power generation insurance products. operations. portfolio with the Paris Agreement for 2030, setting our first decarbonisation targets. Supporting communities Inclusion and financial We support our customers in Through Santander Universities and empowerment their transition to a low carbon Universia we have created a network Through Santander Finance for All economy. We are leaders in of universities through which we help we help people to access financial financing renewable energy people to get access to an education, services, to create or develop micro- projects. and we support entrepreneurshipand enterprises through loans, and we aim to help students gain a foothold make sure they have the necessary We are working to reduce our in the job market. skills to manage their finances emissions and environmental through financial education. footprint, having achieved carbon We support communities through the neutrality in our own operations. promotion of local initiatives and social programmes that support early pre-schooleducation, social welfare and art, culture and knowledge. 46
We have set the ambition to be net zero by 2050 Align Santander power generation portfolio with the Paris Agreement. Stop providing Using 100% of financial services to electricity power generation from renewable Eliminate clients with more sources in all allexposure than 10% of revenues Becoming carbon Set the decarbonisation targets for countries. tothermal dependent on neutral in ourown other material sectors, including Oil &Gas, coalmining thermal coal. operations. Transport, worldwide. and Mining &Metals. 2020 2021 2022 2025 2030 2050 Remove unnecessary Raise or facilitate the Raise or facilitate the single-use plastics. mobilisation of over mobilisation of over EUR 120 billion in green EUR 220 billion in net zero. finance since 2019. green finance since 2019. We are a founding member of the Net Zero Banking Alliance (NZBA) 47
Exposure of our portfolio to most concerning sectors For the second year in a row, Banco Santander applied PACTA Power generation portfolio methodology to measure SCIB power generation portfolio alignment to a scenario compatible with the Paris Agreement. Production capacity across technologies (%) Our power generation portfolio compares well against the 2020 2025 Corporate Economy, with a larger share of renewables and hydro and a smaller percentage exposure to coal. 15% 21% 18% 27% 28% To fulfil CCCA we will align our power generation portfolio 6% 5% with Paris by 2030. To deliver on this, two first targets: 19% 12% 20% 8% 11% 1 Stop providing financial services to power generation clients 27% 29% with a revenue dependency on thermal coal of over 10% by 26% 25% 26% 2030. 2 Reduce our exposure to thermal coal mining to zero by2030. 25% 5% 24% 23% 5% 29% 26% Going forward: continue assessing alignment of the most material sectors as regards climate (Mining &Metals, Oil & 3% 3% 3% 12% 10% Gas, and Transport based on our Materiality). 9% Corporate Santander Corporate Santander Paris Aligned Economy(A) Economy(A) Pathway Coal Oil Gas Hydro Nuclear Renowable (A) Corporate Economy: represents the aggregate/combined production of all assets in the Asset Resolution's database, which captures approximately 70% of total world CO2 emissions (CO2 is the largest greenhouse gas (GHG) contributor to human induced climate change). Considering the inclusion of other GHG (such as nitrous oxide and 48 methane – relevant in agriculture), the database captures approximately 60% of total GHG emissions. Based on data from the 2018 World Energy Outlook from the International Energy Agency.
Exposure of our portfolio to the most concerning sectors II We have analyzed our exposure to climate SCIB1 exposure to climate most concerning most concerning sectors (based on NACE codes); that is exposure to those sectors that sectors concentrate possible climate transition or Data as of December 2020, EUR bn physical risk exposure. ~EUR10 bn Most of these sectors are concentrated in SCIB renewables (around 90%) and corporate banking and Project Finance represents 10% of the whole portfolio. included 27 76 Mortgage and real state portfolio (EUR 338 bn) are considered moderate risk, and represents 32% of the total portfolio. Retail and SCF is not included in this exercise. 8 18 23 Power Oil & Mining & Transport Most concerning Gas Metals Scale of risk Very High High Medium Moderate Low Most concerning 1. Business in scope: SCIB (excluding Export Finance). Exposure = REC before provisions (on and off balance sheet lending + guarantees + derivatives PFE). 49
Our commitments 2018 2019 2020 2021 2025 Top 10 company to work for1 4 5 6 6 Women on the board 33% 40% 40% 40% - 60% Women in senior leadership positions2 20% 23% 23.7% 30% Equal pay gap3 3% 2% 1.5% ~0% Financially empowered people4 2.0 mn 4.9 mn 10 mn Green finance raised and facilitated5 (EUR) 19 bn 33.8bn 120bn Electricity used from renewable energy sources6 43% 50% 57% 60% 100% Becoming carbon neutral in our own operations7 0% Reduction of unnecessary single use plastic in 75% 98% 100% corporate buildings and branches8 Scholarships, internships and entrepreneurship 69 k 225 k 200 k programmes9 People helped through our community 1,6 mn 4,0 mn 4 mn programmes10 From... to... Cumulative target Commitmentachieved (1) 1. According to external indexes in each country (Great Place to Work, Top Employer, Merco, etc.) 2. Senior leadership positions make up 1% of the total workforce. 3. Equal pay gap based on same jobs, levels and functions. 4. Unbanked, underbanked or financially vulnerable individuals receive tailored finance solutions and can increase their knowledge and resilience through financial education. 5. Includes Grupo Santander's contribution to green finance: project finance; syndicated loans; green bonds; capital finance; export finance, advisory services, structuring and other products, to help customers transition to a low-carbon economy. EUR 220bn committed from 2019 to 2030. 6. In countries where we can confirm electricity from renewable sources at properties occupied by Grupo Santander. 7. In our core geographies (G10). 8. The reported percentage takes our core geographies (G10) into account. Specific measures taken to cope with the covid-19 situation that might have involved use of plastics has not been penalized in the calculation of this percentage. 9. 50 Beneficiaries of Santander Universities (students given a Santander scholarship will do a work placement in an SME or take part in entrepreneurship programmes Grupo Santander endorses). (2) 10. Beneficiaries of our community investment programmes (not including Santander Universities and financial education initiatives).
Independent recognition for our progress Banco Santander Banco Santanderis Santander’s ESG Santander is once Santander’s In 2020 Santander included in the Dow also listed on the rating profile has again ranked in the sustainability received Top Jones Sustainability FTSE4Good index shown a notable top 10 in the 2021 performance Employer 2020 Index since 2000. since 2003. improvement, moving Bloomberg Gender is also ratedby certification in from a position of Equality Index, Sustainalytics, ISS- 4 geographies The index assesses As of August 2020 22nd in the sector in where it achieved ESG, CDP, and and SCF, and Top economic, absolute ESG soreof December 2016 to the top score inwage MSCI. Employer Europe. environmental and 4.3 points (five being 8th in 2020. equality and gender This certification social impact of over the maximum score), pay parity. acknowledges the 253 banks globally. above the banking Vigeo Eiris has working conditions sector average of 2.9 recognised upward The index is focused companies create for In 2020 Santander points. trends in four areas on several metricslike their employees. achieved a total score of performance: equal pay & gender of 83 points out of Environment,Human parity, inclusivity and We have also been 100 on the index,just Rights, Community female leadership & recognised as six points below the Involvement and talent. one of the top 25 leader, placing us14th Corporate companies to work in the ranking. Governance. for in the world by Great Place toWork and as one of the Best Places to Work in Latin America. The use by Santander, s.a. of any MSCI ESG research LLC or its affiliates (“MSCI”) data, and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement, recommendation, or promotion of Santander, s.a. by MSCI. MSCI services and data are the property of MSCI or its information providers, and are provided ‘as-is’ and without warranty. MSCI names and logos are trademarks or service marks of MSCI. FTSE Russell (the trading name of FTSE International Limited and Frank Russell Company) confirms that Santander, S.A. has been independently assessed according to the FTSE4Good criteria, and has satisfied the requirements to become a constituent of the FTSE4Good Index Series. Created by the global index provider FTSE Russell, the 51 FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance (ESG) practices. The FTSE4Good indices are used by a wide variety of market participants to create and assess responsible investment funds and other products.
Index 1 2 3 4 5 6 7 Santander Capital Asset Liquidity & ESG at Sustainable Glossary Business Quality Funding Santander Funding Model & Strategy Strategy 52
Santander’s Global Sustainable Bonds Framework The Global Sustainable Bonds Framework constitutes our formal concept to govern all the potential Green, Social or Sustainable bonds. For each type of bond issuance, an specific Framework under the Global Framework’s guidelines will be published. The Programme is aligned with the Green Bond Principles, the Social Bond Principles and the Sustainability Bond Guidelines; is coherent with Santander’s sustainability strategy and contributes to achieve our sustainability commitments. Under this Global Framework, the aim is to issue periodically sustainable, social or green bonds. Santander´s Global Sustainable Verification Bonds Framework Sustainable Bond Framework1 Social Bond Framework Green Bond Framework Sustainable Bonds Social Bonds Green Bonds (1) Proceeds will be exclusively applied to finance or re-finance a combination of both Green and Social Projects. 53
Santander’s Global Sustainable Bonds Framework Green eligible categories Social eligible categories Category - SDG Description1 Category - SDG Description2 Energy efficiency Energy savings and consumption. Healthcare Hospitals financing, medical equipment and Contribution to climate change mitigation. healthcare technologies. Green buildings: In order for green building financing to be included the asset must possess environmental certification. Renewable energy Renewable energy production, sources: wind, Education Education, primary and secondary schools, solar, biogas, biomass, thermal, hydro. Universities, training programs, scholarships, etc. Manufacture of components of renewable energy technology: wind turbines, solar panels, etc. Transmission and distribution projects when connecting to defined energy assets. Sustainable Water Manag. Contribute to access to safe and affordable SME financing Contribute to access to decent work and economic drinking water. growth. Recycling of water and pollution prevention and Facilitate job conservation or creation, revitalise control. economically depressed areas and reduce poverty. Aquatic biodiversity conservation. Access to banking in underserved populations. Sustainable Waste Manag. Water collection, treatment, recycling, re-use, etc. Affordable housing Contribute to hygiene and access to adequate and Access to adequate, safe and affordable housing equitable sanitation. for excluded and/or marginalised population or Recycling of waste and pollution prevention and communities. control. (1) Green eligible categories may include other projects in accordance with any update of the ICMA Green Bond Principles at any time. 54 (2) Social eligible categories may include other projects in accordance with any update of the ICMA Social Bond Principles at any time. Sustainable eligible categories may include other projects in accordance with any update of the ICMA Sustainability Bond Guidelines.
Green Bond Framework Rationale to issue Green Bonds The issuer is fulfilling its purpose acting in a responsible way collaborating to address the climate change challenge, fulfilling its mission, serving shareholders and benefiting society as a whole. The issuance support Santander’s Responsible Banking agenda, specifically contributes towards out green finance targets. Enable private capital to help finance new and existing projects in the renewable space. Demonstrate our support to the transition to a lower carbon economy by reporting the impact of the activities financed. Diversify investor base and build valuable dialogue with green driven investors, while optimising our pricing power. Showcase our leadership in renewable financings. 55
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